[Until this opinion appears in the Ohio Official Reports advance sheets, it may be cited as
Cincinnati Bar Assn. v. Fernandez, Slip Opinion No. 2016-Ohio-5586.]




                                        NOTICE
     This slip opinion is subject to formal revision before it is published in an
     advance sheet of the Ohio Official Reports. Readers are requested to
     promptly notify the Reporter of Decisions, Supreme Court of Ohio, 65
     South Front Street, Columbus, Ohio 43215, of any typographical or other
     formal errors in the opinion, in order that corrections may be made before
     the opinion is published.



                         SLIP OPINION NO. 2016-OHIO-5586
                 CINCINNATI BAR ASSOCIATION v. FERNANDEZ.
  [Until this opinion appears in the Ohio Official Reports advance sheets, it
     may be cited as Cincinnati Bar Assn. v. Fernandez, Slip Opinion No.
                                   2016-Ohio-5586.]
Attorneys—Misconduct—Failing to reasonably consult with a client—Failing to
        explain a matter to the extent reasonably necessary to permit the client to
        make informed decisions—Public reprimand.
   (No. 2015-2001—Submitted March 9, 2016—Decided September 1, 2016.)
        ON CERTIFIED REPORT by the Board of Professional Conduct of the
                            Supreme Court, No. 2015-039.
                             _______________________
        Per Curiam.
        {¶ 1} Respondent, Justin Enrique Fernandez of Cincinnati, Ohio, Attorney
Registration No. 0062974, was admitted to the practice of law in Ohio in 1994. In
a September 23, 2015 amended complaint, relator, Cincinnati Bar Association,
charged Fernandez with professional misconduct arising from his alleged neglect
                             SUPREME COURT OF OHIO




of a client’s legal matter and use of an out-of-state company to provide paralegal
and paraprofessional services to his practice.
       {¶ 2} The parties entered into stipulations of fact, and a panel of the Board
of Professional Conduct heard testimony from Fernandez and one additional
witness. The panel found that Fernandez failed to reasonably consult with his client
about how he planned to achieve the client’s objectives and that he deprived the
client of information necessary to make informed decisions about the
representation. The panel recommended that Fernandez be publicly reprimanded
for this misconduct, and the board adopted the panel’s report in its entirety.
       {¶ 3} Relator objects to the panel’s dismissal of four additional alleged
violations, most of which focused on Fernandez’s relationship with an out-of-state
company that provided paralegal and paraprofessional services to his firm. For the
reasons that follow, we overrule relator’s objections, adopt the findings and
conclusions of the board, and publicly reprimand Justin Enrique Fernandez for his
misconduct in this matter.
                                    Misconduct
       {¶ 4} At all times relevant to this proceeding, Fernandez had a business
relationship with Morgan Drexen, Inc., a California company that described itself
as providing integrated support systems to attorneys with a focus on back-office
paralegal and paraprofessional services. Morgan Drexen also assisted Fernandez
with what it classified as “non-formal debt resolution.”
       {¶ 5} In February 2014, Fernandez undertook the representation of
Madelyn Harvey in the settlement of her outstanding debts. At the beginning of
the representation, Harvey received a packet of materials from Morgan Drexen
titled, “Non-Formal Debt Resolution Instructions,” that included a letter on
Fernandez’s letterhead over his signature.          Although the letterhead bore
Fernandez’s former home address and telephone number in Cincinnati, it also




                                          2
                                 January Term, 2016




included Morgan Drexen’s telephone number and directed Harvey to reply to
Morgan Drexen’s address in Costa Mesa, California.
       {¶ 6} Harvey signed the attorney-client fee agreement that Morgan Drexen
had provided. That agreement contained a text box stating, “Debt Resolution is an
alternative to Bankruptcy which does not include the filing of any bankruptcy
petition in a Bankruptcy Court and does not provide the same protections set forth
in the Bankruptcy Code.” It also provided that Harvey would be required to
arbitrate any claims she might have against Fernandez or Morgan Drexen, even
though Morgan Drexen was not a party to the agreement. Although Harvey also
completed a disclosure statement that stated, “I/We understand the difference
between secured and unsecured debts,” only the Morgan Drexen support staff
communicated with her to ensure that she actually understood the difference
between the two types of debt.
       {¶ 7} After Harvey returned the paperwork, Morgan Drexen sent letters to
her creditors on Fernandez’s letterhead over his electronic signature. The letters
advised Harvey’s creditors that she was represented with respect to the attempted
negotiation and resolution of her unsecured debts and suggested that she might
petition for bankruptcy, though Fernandez was unaware whether any bankruptcy
petition had been prepared on Harvey’s behalf. The letters also instructed Harvey’s
creditors to direct all communications to “Justin Fernandez Attorney at Law; c/o
MORGAN DREXEN: Integrated Legal Systems; 675 Anton Blvd.; Costa Mesa,
CA 92626,” and provided the 800 number for Morgan Drexen’s Costa Mesa,
California office.
       {¶ 8} During the first several months of the representation, Harvey
communicated only with Morgan Drexen. Her first direct communication with
Fernandez occurred when she sought to terminate his representation and obtain a
refund of the fees she had paid. After Harvey sought help from a consumer-
protection hotline, Fernandez contacted her and offered to refund 90 percent of the




                                         3
                               SUPREME COURT OF OHIO




fees she had paid. On July 7, 2014, a legal assistant at Morgan Drexen sent Harvey
a letter on the company’s letterhead and enclosed a check for $1,342.80—90
percent of the $1,492 fee that Harvey had paid—from Howard Law, P.C., which
shared an address with Morgan Drexen.1
        {¶ 9} Fernandez never met with Harvey in person. He had visited Morgan
Drexen’s California office just three times, and none of those visits occurred while
he represented Harvey. And while Fernandez had approved many of the form
documents Morgan Drexen used, he had not seen the actual letters sent to Harvey’s
creditors under his signature. A log from Morgan Drexen shows that its employees
had contact with and received settlement offers from Harvey’s creditors, but
Fernandez testified that creditor settlement offers were not communicated to his
clients in real time. Instead, the clients were instructed to regularly deposit funds
into a trust account, and when enough money accumulated, Fernandez would work
to settle a claim. Fernandez admitted that he performed no billable work on
Harvey’s case in the four months he represented her and that he never informed her
of the settlement offers because there was no money in her account to pay her
creditors. He also claimed that Harvey became unhappy too soon.
        {¶ 10} The panel found that Fernandez’s conduct violated Prof.Cond.R.
1.4(a)(2) (requiring a lawyer to reasonably consult with the client about the means
by which the client’s objectives are to be accomplished) and 1.4(b) (requiring a
lawyer to explain a matter to the extent reasonably necessary to permit the client to
make informed decisions regarding the representation).
        {¶ 11} The panel also found that relator had failed to prove an alleged
violation of Prof.Cond.R. 1.3 (requiring a lawyer to act with reasonable diligence
in representing a client) by clear and convincing evidence and unanimously
dismissed it. And despite having made some additional findings of fact regarding

1
  Fernandez testified that the remainder of Harvey’s payment was retained by Howard Law for
preparation of a bankruptcy petition.




                                            4
                                 January Term, 2016




Fernandez’s relationship with Morgan Drexen, the panel also unanimously
dismissed alleged violations of Prof.Cond.R. 2.1 (requiring a lawyer to exercise
independent judgment and render candid advice while representing the lawyer’s
clients), 5.3(b) (requiring a lawyer to make reasonable efforts to ensure that a
nonlawyer employee’s conduct is compatible with the professional obligations of
the lawyer), and 5.5(a) (prohibiting a lawyer from practicing law in a jurisdiction
in violation of the regulation of the legal profession in that jurisdiction or assisting
another in doing so).
       {¶ 12} The board adopted the findings of fact and conclusions of law of the
panel. Relator objects to these findings and argues that the record clearly and
convincingly demonstrates that Fernandez violated Prof.Cond.R. 1.3, 2.1, 5.3(b),
and 5.5(a). Because we find that the hearing panel unanimously dismissed those
alleged violations, however, we decline to consider the merits of relator’s
objections to that dismissal.
       {¶ 13} We have previously held that the unanimous dismissal of a count by
a hearing panel in a disciplinary proceeding precludes further review of the
dismissal by the full board or this court. See Disciplinary Counsel v. Hale, 141
Ohio St.3d 518, 2014-Ohio-5053, 26 N.E.3d 785, ¶ 22; Cuyahoga Cty. Bar Assn.
v. Marosan, 109 Ohio St.3d 439, 2006-Ohio-2816, 848 N.E.2d 837, ¶ 13; and
Columbus Bar Assn. v. Dougherty, 105 Ohio St.3d 307, 2005-Ohio-1825, 825
N.E.2d 1094, ¶ 9.
       {¶ 14} Under past versions of the rule, however, further review of a
unanimous dismissal was precluded only when the panel also gave written notice
of that action to the board, the respondent, all counsel of record, disciplinary
counsel, the certified grievance committee for the local bar association, and others.
See, e.g., Disciplinary Counsel v. Doellman, 127 Ohio St.3d 411, 2010-Ohio-5990,
940 N.E.2d 928, ¶ 31; former Gov.Bar R. V(6)(G), 132 Ohio St.3d xiv-xv (June 18,
2012 Ohio Official Reports Advance Sheet), and former Gov.Bar R. V(6)(H), 64




                                           5
                                    SUPREME COURT OF OHIO




Ohio St.3d XCVIII (1992). Thus, when the required notices were absent, we
formerly concluded that the panel had not effectuated a dismissal, but merely a
recommendation of a dismissal. See, e.g., Toledo Bar Assn. v. Harvey, 141 Ohio
St.3d 346, 2014-Ohio-Ohio-3675, 24 N.E.3d 1006, ¶ 10, fn. 1; Akron Bar Assn. v.
Binger, 139 Ohio St.3d 186, 2014-Ohio-2114, 10 N.E.3d 701, ¶ 5, fn. 2; Doellman
at ¶ 33; In re Complaint against Harper, 77 Ohio St.3d 211, 216, 673 N.E.2d 1253
(1996). And under those circumstances, we considered objections to the panel’s
“recommended” dismissal. Id.
          {¶ 15} But with the most recent amendments to the Supreme Court Rules
for the Government of the Bar of Ohio, effective January 1, 2015, a unanimous
hearing panel may now order a count or a complaint dismissed on the record or in
its report and is required to provide a dismissal entry to relator, respondent, and
counsel of record only if the entire complaint is dismissed. See Gov.Bar R.
V(12)(G).2 Thus, the panel’s unanimous dismissal of the alleged violations of
Prof.Cond.R. 1.3, 2.1, 5.3(b), and 5.5(a) in the body of its report is sufficient to
effectuate dismissal. We decline to consider the merits of relator’s objections to
that dismissal.
                                               Sanction
          {¶ 16} When imposing sanctions for attorney misconduct, we consider
several relevant factors, including the ethical duties that the lawyer violated,
relevant aggravating and mitigating factors, and the sanctions imposed in similar
cases. See Gov.Bar R. V(13)(A).


2
    Gov.Bar R. V(12)(G) provides:

                    If, at the end of the evidence presented by the relator or of all evidence,
          a unanimous hearing panel finds that the evidence is insufficient to support a
          charge or count of misconduct, the panel may order on the record or in its report
          that the complaint or count be dismissed. If a unanimous hearing panel dismisses
          a complaint in its entirety, the director shall send a dismissal entry to the relator,
          respondent, and all counsel of record.




                                                    6
                                January Term, 2016




       {¶ 17} As aggravating factors, the board found that Fernandez did not fully
cooperate with relator’s investigation and failed to show remorse for his
misconduct. Gov.Bar R. V(13)(B)(5) and (7). The record shows that he refused to
provide a requested list of dates for his deposition and that after relator set a date
without his input, he declined service of the subpoena. The sole mitigating factor
is that Fernandez has no prior disciplinary record. Gov.Bar R. V(13)(C)(1).
       {¶ 18} In determining the appropriate sanction for Fernandez’s misconduct,
the board considered several cases in which we publicly reprimanded attorneys who
failed to reasonably communicate with one of their clients. See Butler Cty. Bar
Assn. v. McGee, 142 Ohio St.3d 111, 2015-Ohio-973, 28 N.E.3d 111 (publicly
reprimanding an attorney who neglected a client’s personal-injury matter, failed to
reasonably communicate with the client, and voluntarily dismissed the case without
the client’s knowledge or consent); Lorain Cty. Bar Assn. v. Godles, 128 Ohio St.3d
279, 2010-Ohio-6274, 943 N.E.2d 988 (publicly reprimanding an attorney for
neglecting a client’s personal-injury matter and failing to reasonably communicate
with the client regarding the management and status of his case); and Columbus
Bar Assn. v. Bhatt, 133 Ohio St.3d 131, 2012-Ohio-4230, 976 N.E.2d 870 (publicly
reprimanding an attorney who neglected the legal matters of two clients, failed to
keep his clients reasonably informed about the status of their legal matters, and
failed to notify them that his professional-liability insurance had lapsed for several
months during his representation).
       {¶ 19} Having thoroughly reviewed the record, we adopt the findings and
conclusions of the board and find that by failing to have any direct communication
with his client during the four months that he represented her, Fernandez violated
Prof.Cond.R. 1.4(a)(2) and 1.4(b). And in light of the applicable aggravating and
mitigating factors and the sanctions we have imposed for comparable misconduct,
we agree that a public reprimand is the appropriate sanction in this case.




                                          7
                               SUPREME COURT OF OHIO




           {¶ 20} Accordingly, Justin Enrique Fernandez is hereby publicly
reprimanded for the above-described misconduct. Costs are taxed to Fernandez.
                                                             Judgment accordingly.
           O’CONNOR, C.J., and PFEIFER, O’DONNELL, LANZINGER, KENNEDY,
FRENCH, and O’NEILL, JJ., concur.
                                  _________________
           Justin D. Flamm, Nicholas A. Zingarelli, and Edwin W. Patterson III, for
relator.
           James J. Brudny Jr., for respondent.
                                  _________________




                                            8
