                                                                        F I L E D
                                                                 United States Court of Appeals
                                                                         Tenth Circuit
                   UNITED STATES COURT OF APPEALS
                                                                        OCT 14 1998
                               TENTH CIRCUIT
                                                                    PATRICK FISHER
                                                                             Clerk

 HAROLD FREDERICK KRUEGER,

             Plaintiff-Appellant,
                                                 Nos. 98-6144, 98-6253
 v.                                                (D.C. CIV-97-83-C)
                                              (Western District of Oklahoma)
 TIFFANY DOE, Female U.S. Marshal,
 JOHN DOE, JANE DOE, U.S.
 MARSHAL, United States Marshal
 Service,

             Defendants-Appellees.



                          ORDER AND JUDGMENT *


Before PORFILIO, KELLY, and HENRY, Circuit Judges.




      After examining the briefs and appellate record, this panel has determined

unanimously that oral argument would not materially assist the determination of

this appeal. See Fed. R. App. P. 34(a); 10th Cir. R. 34.1.9. The case is therefore

ordered submitted without oral argument.


      *
             This order and judgment is not binding precedent, except under the
doctrines of law of the case, res judicata, and collateral estoppel. The court
generally disfavors the citation of orders and judgments; nevertheless, an order
and judgment may be cited under the terms and conditions of 10th Cir. R. 36.3.
      Harold Frederick Krueger brings this pro se appeal challenging the district

court’s orders dismissing his claims without prejudice. Mr. Krueger also seeks

review of the denial of his motion for leave to amend his complaint. We exercise

jurisdiction under 28 U.S.C. § 1291, and affirm.

Background.

      Mr. Krueger brought an action pursuant to 28 U.S.C. §§ 1331, 1346, and

2674, against Tiffany Doe, U.S. Marshal, two unknown U.S. Marshals, and the

U.S. Marshal Service. Specifically, Mr. Krueger alleged that while transporting

him to a federal hearing, the three U.S. Marshals who were assigned to guard him

confiscated his legal file. Mr. Krueger further alleged that when he and his wife

requested return of the file, the Marshal Service refused to comply.

      On September 7, 1997, the Magistrate assigned to the case ordered the U.S.

Marshal Service either to provide information regarding the identity of the

unknown defendants to Mr. Krueger or to serve process on those defendants

itself. Complying with that order, the Marshal Service provided Mr. Krueger the

full name and last known address of Tiffany Burton, whom Mr. Krueger had

identified only as “Tiffany,” in his complaint. The Marshal Service was unable to

identify either of the other two defendants. On January 30, 1998, the Magistrate

entered a Report and Recommendation to dismiss all claims except for the Bivens

action against Ms. Burton. The District Court adopted the Report and


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Recommendation in its entirety. Finally, on May 7, 1998, the Magistrate entered

a Report and Recommendation to dismiss the remaining claim against Ms. Burton

for failure to serve process. The District Court also adopted this Report and

Recommendation in its entirety.

1.    Denial of Motion to Amend.

      We review the denial of Mr. Krueger’s motion to amend for abuse of

discretion. Ramirez v. Oklahoma Dep’t of Mental Health, 41 F.3d 584, 596 n.9

(10th Cir. 1994). Mr. Krueger sought to amend his claim to add the United States

as a defendant. Jurisdiction to entertain claims for damages against the United

States is granted by 28 U.S.C. § 2674, part of the Federal Tort Claims Act

(“FTCA”). However, section 2675(a) limits the jurisdiction to cases where “the

claimant [has] first presented the claim to the appropriate Federal agency and

[had] his claim . . . finally denied by the agency in writing . . . .” This

exhaustion requirement is jurisdictional and cannot be waived. Nero v. Cherokee

Nation of Oklahoma, 892 F.2d 1457, 1463 (10th Cir. 1989).

      The district court denied Mr. Krueger’s motion to amend because he failed

to present his complaint to the U.S. Marshal Service. He suggests that an effort

to do so would have been futile in light of the agency’s prior refusal to cooperate

with him. The perceived futility of the administrative remedy cannot cure the

jurisdictional shortcoming of failure to pursue said remedy. See id.


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      Thus we hold that district court did not abuse its discretion in denying Mr.

Krueger’s motion to amend.

2.    Dismissal of Ms. Burton for Failure to Serve Process.

      “We review the district court’s dismissal for untimely service for an abuse

of discretion.” Espinoza v. United States, 52 F.3d 838, 840 (10th Cir. 1995).

Federal Rule of Civil Procedure 4(m) allows the district court to dismiss an action

without prejudice if the plaintiff to serve process within 120 days of filing the

complaint. Rule 4(m) also provides that if the plaintiff shows good cause for

failing to serve process, the court shall extend the time for service appropriately.

      The district court found that Mr. Krueger failed to show good cause and

dismissed the action. In doing so, it noted that an important consideration in

deciding whether to extend the 120-day period is whether the statute of

limitations would bar refiling of the action at a later date.

      The district court found that Mr. Krueger would probably be time-barred

from filing a subsequent claim; this factor counsels against dismissal. See Fed.

R. Civ. P. 4(m) advisory committee’s note (“Relief may be justified . . . if the

applicable statute of limitations would bar the refiled action."). However, this

factor alone is not determinative. See Despain v. Salt Lake Area Metro Gang

Unit, 13 F.3d 1436, 1439 (10th Cir. 1994). The district court found that 470 days

had passed since Mr. Krueger filed this suit, but Ms. Burton had yet to be served.


                                           4
Much of this delay, however, cannot be held against Mr. Krueger. Upon filing his

action, Mr. Krueger did not know Ms. Burton’s identity beyond her first name.

Not until the U.S. Marshal Service complied with a court order to provide Mr.

Krueger with further information did Mr. Krueger learn Ms. Burton’s name or

address. The Marshal Service gave this information to Mr. Krueger on October

13, 1997. Thus, Mr. Krueger is only responsible for failing to effect service for

206 of those 470 days. However, during that period, Mr. Krueger made no

appreciable headway in discovering the Ms. Burton’s whereabouts; in 206 days

the only additional information Mr. Krueger obtained about Ms. Burton was her

middle initial. Mr. Krueger has failed to show good cause for failing to obtain

additional information and for failing to effect service over the 206-day period.

      Mr. Krueger suggests that the district court erred in not compelling the U.S.

Marshal Service to conduct a full fugitive search to locate Ms. Burton’s current

address. We agree with the Magistrate that compelling such a search against a

non-fugitive would be “patently unreasonable . . . [and] necessarily violative of

[Ms. Burton’s] privacy rights.” Rec. doc. 42, at 5.

3.    Dismissal of Two Unknown Defendants.

      The court dismissed Mr. Krueger’s action against the two unknown

defendants for failure to serve in a timely fashion. Dismissal against unknown

defendants is proper “only when it appears that the true identity of the defendant


                                          5
cannot be learned through discovery or the court’s intervention.” Munz v. Parr,

758 F.2d 1254, 1257 (8th Cir. 1985). We find the district court was within its

discretion dismissing these claims.

      The court provided Mr. Krueger with substantial assistance in his effort to

identify the “Doe” defendants. The Magistrate ordered the Marshal Service “to

make a concerted effort” to locate and provide information that would prove

helpful to Mr. Krueger in ascertaining the “Doe” defendants’ identities and

locations. See rec. doc. 27, at 3. The Marshal Service was unable to identify the

defendants based on the information provided by Mr. Krueger.

      Although the magistrate’s efforts did not result in Mr. Krueger identifying

the remaining defendants, the court was not required to provide any further

assistance. Nor was it required to forestall dismissal of the unknown defendants

any longer. For over a year the Plaintiff, with the assistance of his wife, had

failed to identify the unknown defendants through further discovery.

Identification and eventual service of the these individuals did not appear a real

possibility.



                                              Entered for the Court,



                                              Robert H. Henry
                                              Circuit Judge

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