Notice: This opinion is subject to formal revision before publication in the
Atlantic and Maryland Reporters. Users are requested to notify the Clerk of the
Court of any formal errors so that corrections may be made before the bound
volumes go to press.

             DISTRICT OF COLUMBIA COURT OF APPEALS

                                 No. 16-AA-848

                         BRENDA JOHNSON, PETITIONER,

                                          V.


 DISTRICT OF COLUMBIA DEPARTMENT OF EMPLOYMENT SERVICES, RESPONDENT,

                                       and

                    FEDERAL EXPRESS CORPORATION and
           SEDGWICK CLAIMS MANAGEMENT SERVICES, INTERVENORS.

                     On Petition for Review of an Order of the
            District of Columbia Department of Employment Services
                           Compensation Review Board
                                   (CRB-50-16)

(Argued June 8, 2017                                    Decided August 31, 2017)

      Krista N. DeSmyter for appellant.

       Lisa A. Zelenak, with whom Elizabeth D. Cardona was on the brief, for
intervenors.

       Karl A. Racine, Attorney General for the District of Columbia, Todd S. Kim,
Solicitor General, and Loren L. AliKhan, Deputy Solicitor General, filed a
statement in lieu of brief for respondent.
                                       2




      Before FISHER, EASTERLY, and MCLEESE, Associate Judges.

      MCLEESE, Associate Judge: Petitioner Brenda Johnson seeks review of

decisions by the Compensation Review Board (CRB): (1) concluding that Ms.

Johnson suffered from adjustment disorder and major depression, but not post-

traumatic stress disorder (PTSD), as a result of a work-related incident; (2)

awarding Ms. Johnson temporary total-disability benefits for the period from

January 31, 2012, through July 3, 2012, but denying such benefits for the period

thereafter; and (3) ordering intervenors Federal Express Corporation and Sedgwick

Claims Management Services (collectively “FedEx”) to pay Ms. Johnson’s

medical expenses for treatment related to her adjustment disorder and major

depression.1 We remand to the CRB for further consideration.



                                       I.



      The following evidence was presented at an evidentiary hearing before an

Administrative Law Judge (ALJ). Ms. Johnson worked for FedEx for over twenty-


      1
         Several versions of Federal Express’s precise name have been used during
these proceedings. We use the version used in the CRB’s most recent order and in
the text of FedEx’s brief in this court.
                                        3

six years as a carrier and operations agent. During a meeting on Friday, January

27, 2012, FedEx supervisors told Ms. Johnson and five coworkers that their

positions were going to be eliminated as a result of an internal reorganization.

FedEx offered Ms. Johnson a different position, but the position was part-time and

Ms. Johnson believed that the position was beyond her physical abilities. Ms.

Johnson returned to work on Monday, January 30, but left early after having a

breakdown. Ms. Johnson has not worked in any capacity since January 2012.



      In February 2012, Ms. Johnson began seeing a therapist, Patricia Carter, who

diagnosed Ms. Johnson with adjustment disorder with mixed anxiety and

depression resulting from her job loss.     In June 2012, Ms. Johnson sought

alternative medical treatment with Dr. Alan Brody, a psychiatrist. Dr. Brody

diagnosed Ms. Johnson with PTSD and major depression resulting from her

termination on January 27, and he restricted her from working. In July, Dr. Bruce

Smoller, a neuropsychiatric specialist, conducted an independent medical

examination of Ms. Johnson. Dr. Smoller concluded that Ms. Johnson had “an

exaggerated normal human reaction” that “skim[med] the border of a psychiatric

disorder.” Dr. Smoller stated that Ms. Johnson had no work restrictions, and he

expressed doubt about her need for continuing psychiatric treatment.
                                        4

       The ALJ initially concluded that Ms. Johnson’s condition was not

compensable because the elimination of her position was not an “accidental injury”

covered by the District of Columbia Workers’ Compensation Act (WCA). On

appeal, the CRB remanded, concluding that under Ramey v. District of Columbia

Dep’t of Emp’t Servs., 950 A.2d 33 (D.C. 2008), Ms. Johnson’s claim could be

compensable under the WCA if Ms. Johnson demonstrated a psychological injury

and an actual workplace condition or event that could have caused or aggravated

that injury.



       A new ALJ was assigned to the matter on remand. That ALJ reopened the

record, over Ms. Johnson’s objection, and instructed the parties to provide

evidence of definitions, criteria, and symptoms with respect to PTSD and

adjustment disorder. The ALJ ultimately concluded that Ms. Johnson suffered

from adjustment disorder -- but not major depression or PTSD -- as a result of her

termination. The ALJ awarded Ms. Johnson temporary total-disability benefits

from January 31 through July 3, 2012.



       On appeal, the CRB affirmed the ALJ’s conclusions that Ms. Johnson

suffered from adjustment disorder, that she did not have PTSD, and that she was

entitled to temporary total-disability benefits from January 31 through July 3,
                                          5

2012. The CRB remanded the case, however, for the ALJ to determine whether

FedEx had rebutted the presumption of compensability with respect to Ms.

Johnson’s diagnosis of major depression.2 On remand, the ALJ determined that

FedEx had rebutted the presumption and that Ms. Johnson had not proven that she

had major depression. The CRB reversed, concluding that Dr. Smoller’s report

was insufficient to rebut the presumption, because the report did not specifically

address whether Ms. Johnson’s diagnosis of major depression was correct or

whether that condition was causally related to Ms. Johnson’s termination.

Accordingly, the ALJ issued an order on remand confirming that Ms. Johnson

suffered from major depression as a result of her termination and requiring FedEx

to pay for Ms. Johnson’s medical expenses and care resulting from that injury.

The CRB affirmed.




      2
          The WCA includes a presumption of compensability. McCamey v.
District of Columbia Dep’t of Emp’t Servs., 947 A.2d 1191, 1198 (D.C. 2008) (en
banc). A claimant must provide some evidence of a “disability and a work-related
event, activity, or requirement which has the potential of resulting in or
contributing to the . . . disability.” Id. at 1199 (internal quotation marks omitted).
“The presumption then operates to establish a causal connection between the
disability and the work-related event, activity, or requirement.” Id. (internal
quotation marks omitted). If the employer presents substantial evidence showing
that the disability is not causally related to the claimant’s employment, the
presumption drops out of the case and the burden is on the claimant to prove
entitlement to WCA benefits by a preponderance of the evidence. Id. & n.6.
                                         6

                                        II.



                                        A.



      “Our limited role in reviewing [a] decision of the CRB permits us to reverse

only if we conclude that the decision was arbitrary, capricious, or otherwise an

abuse of discretion and not in accordance with the law.” Placido v. District of

Columbia Dep’t of Emp’t Servs., 92 A.3d 323, 326 (D.C. 2014) (internal quotation

marks omitted). We will not disturb a decision of the CRB if that decision flows

rationally from findings of fact that are supported by substantial evidence.

McCamey v. District of Columbia Dep’t of Emp’t Servs., 947 A.2d 1191, 1195-96

(D.C. 2008) (en banc).



            Although this court generally resolves legal questions de
            novo, the court ordinarily accords deference to an
            agency’s interpretation of a statute that the agency
            administers, unless the interpretation is unreasonable or
            is inconsistent with the statutory language or purpose.
            Moreover, the court generally defers to an agency’s
            interpretation of its own regulations unless that
            interpretation is plainly erroneous or inconsistent with the
            regulations.


Placido, 92 A.3d at 326 (citations and internal quotation marks omitted).
                                         7

                                         B.



         Ms. Johnson argues that the ALJ erred by reopening the record after the

initial hearing to receive new evidence. We remand for further proceedings on that

issue.



         The CRB concluded that the ALJ was permitted to reopen the record

pursuant to D.C. Code § 32-1525 (a) (2017 Supp.), which states:              “In . . .

conducting a hearing the [ALJ] shall not be bound by . . . technical or formal rules

of procedure, except as provided by this chapter, but may . . . conduct such hearing

in such manner as to best ascertain the rights of the parties.” Considered in

isolation, § 32-1525 (a) seems to grant ALJs broad authority to reopen hearings.

Section 32-1525 (a), however, explicitly requires ALJs to adhere to “formal rules

of procedure” contained in Chapter 15 of Title 32. One such formal rule of

procedure is D.C. Code § 32-1520 (c) (2012 Repl.), which provides that “[n]o

additional information shall be submitted by the claimant or other interested parties

after the date of hearing, except under unusual circumstances.” That provision by

its terms requires unusual circumstances to be present before a hearing may be

reopened to permit the parties to submit additional information. Jones v. District

of Columbia Dep’t of Emp’t Servs., 584 A.2d 17, 19 (D.C. 1990).
                                          8



       The CRB concluded that D.C. Code § 32-1520 (c) was not applicable

because the ALJ reopened the record sua sponte rather than at the request of a

party. In light of governing precedent, we cannot accept that reading of § 32-

1520 (c). Nothing in the text of that provision suggests that an ALJ acting of its

own accord may choose to ignore the limitation on the submission of additional

evidence after a hearing. Moreover, the CRB did not attempt to explain why it

would make sense as a policy matter to impose strict limits on reopening the record

at the behest of the parties but freely permit such reopening at the initiative of the

ALJ.    Finally, the CRB’s predecessor (the Director of the Department of

Employment Services) took the position that unusual circumstances must be

present before an ALJ can reopen a hearing to take additional evidence. Jones,

584 A.2d at 18-19. Specifically, 7 DCMR § 223.4 (2017) provides that if an ALJ

believes there is “relevant and material evidence available which has not been

presented at a formal hearing, the [ALJ] may order the parties to acquire and

submit the evidence. The [ALJ] may also . . . reopen for receipt of the evidence.”

Like D.C. Code § 32-1525 (a), 7 DCMR § 223.4 considered in isolation seems to

grant ALJs broad authority to reopen the record after an evidentiary hearing. The

CRB’s predecessor long ago took the position, however, that § 223.4 must be read

in conjunction with § 32-1520 (c) and therefore permits post-hearing reopening of
                                         9

the record only in “unusual circumstances.” Jones, 584 A.2d at 18-20. We upheld

that interpretation of § 223.4 in Jones. Id. Section 223.4 is explicitly directed at

the authority of an ALJ to reopen the record, and is therefore applicable to this

case. The CRB’s reason for concluding that the ALJ permissibly reopened the

record is irreconcilable with both the position of the agency in Jones and our

reasoning in Jones that § 223.4 must be understood in light of § 32-1520 (c).



      We therefore conclude that post-hearing reopening of the record was

permissible in this case only if there were unusual circumstances permitting such

reopening. In reopening the record, the ALJ relied on § 223.4, but did not make

any finding as to unusual circumstances. On review, the CRB concluded that if

D.C. Code § 32-1520 (c) and 7 DCMR § 223.4 applied, reopening would not be

permissible because there were no unusual circumstances warranting reopening.

Perhaps because the CRB was upholding the ALJ’s decision to reopen on

alternative grounds, the CRB provided no explanation for its conclusion that the

circumstances were not unusual.      FedEx argued to the CRB that in fact the

circumstances were unusual, because (1) it is unusual for a new ALJ to handle a

case on remand that had previously been handled by a different ALJ, and (2) the

new ALJ did not have the opportunity to participate in the hearing and ask for the

desired information at that time.     The CRB did not explicitly address these
                                        10

arguments. Under the circumstances, we must remand the matter to the CRB for

the CRB to provide a reasoned decision on the question whether the circumstances

in this case were sufficiently unusual to permit post-hearing reopening of the

record. See, e.g., Jones v. District of Columbia Dep’t of Emp’t Servs., 158 A.3d

906, 907 (D.C. 2017) (remanding for CRB to “more clearly [explain] the basis for

its decision”).



      If the CRB concludes on remand that the record should not have been

reopened, it must reconsider the issues in this case without relying upon the

information provided by the parties after the hearing concluded.               Such

reconsideration might well render academic some or all of the other issues raised

by the parties in this court. We nevertheless address those issues, because they

will recur if the CRB determines on remand that the ALJ permissibly reopened the

record, and because they may recur even if the CRB determines otherwise.



                                        C.



      Ms. Johnson argues that the ALJ erred by relying on a definition of PTSD

from a medical dictionary, because neither party had introduced that definition into
                                        11

evidence, the definition related to a disputed factual matter, and neither party was

given an opportunity to respond to the definition. We agree.



      In the first compensation order on remand, the ALJ relied substantially on

information from a medical dictionary that had not previously been introduced into

evidence. The ALJ’s conclusion that Ms. Johnson did not suffer from PTSD was

based in part on the ALJ’s rejection of Dr. Brody’s definition of PTSD, which the

ALJ stated was inconsistent with the definition of PTSD from the medical

dictionary.



      ALJs have the authority in appropriate circumstances to take official notice

of facts that have not been introduced into evidence. See, e.g., Renard v. District

of Columbia Dep’t of Emp’t Servs., 673 A.2d 1274, 1276 (D.C. 1996). “Facts

officially noticed must be of the type which are susceptible to such notice.” Id. “A

judicially noticed fact must be one not subject to reasonable dispute . . . .” In re

A.B., 955 A.2d 161, 167 (D.C. 2008) (internal quotation marks omitted). Given

that the parties in this case were contesting the precise definition of PTSD,

including what circumstances can trigger PTSD, the ALJ could not properly take

official notice of a definition of PTSD taken from a particular medical dictionary

that was not part of the record.
                                         12



                                         D.



      Ms. Johnson argues that the ALJ applied an incorrect standard in assessing

Ms. Johnson’s PTSD claim. We agree.



      The ALJ gave a number of reasons for concluding that Ms. Johnson failed to

show that she was suffering from PTSD. One of those reasons was that PTSD is

caused by an “intensely traumatic event,” and Ms. Johnson’s termination “did not

rise to the level that it could be characterized as an intensely traumatic event.” We

see three problems with this reasoning. First, as we have already noted, the ALJ

impermissibly relied in part on a medical dictionary that was not in evidence.

Second, neither that dictionary nor the other medical evidence before the ALJ

supported a flat conclusion that Ms. Johnson’s termination could not have resulted

in PTSD. Rather, as described by the ALJ, the medical dictionary indicated only

that the event must be “intensely traumatic” or “catastrophic.” In addition, Dr.

Smoller’s discussion of PTSD, on which the ALJ also relied, was not entirely

clear. At times Dr. Smoller seemed to suggest that a threat to life and limb is

required for PTSD, whereas at other points he seemed less categorical, stating for

example that the cause of PTSD “is usually a sudden, unanticipated catastrophic
                                         13

event” that is “usually a higher order of insult to the mind and body . . . than [is

required] for adjustment disorder.” In contrast, Dr. Brody’s definition stated that

PTSD “can develop after exposure to any physically or psychologically traumatic

event” and that the individual’s experience of the event determines whether or not

the event was traumatic. Third, in determining whether a psychological injury is

compensable under the WCA, the inquiry is not into whether a “hypothetical

average or healthy person” would have suffered the injury. See, e.g., Muhammad

v. District of Columbia Dep’t of Emp’t Servs., 34 A.3d 488, 494-95 (D.C. 2012)

(“The controlling standard . . . is that the [WCA] neither requires, nor permits, use

of an objective test under which an employee seeking compensation for

psychological injuries must show that an average person not predisposed to such

injury would have suffered a similar injury.”) (brackets and internal quotation

marks omitted).    In deciding whether Ms. Johnson’s termination caused Ms.

Johnson to suffer from PTSD, the ALJ may of course appropriately take into

account evidence indicating that PTSD usually is caused by more traumatic events.

But the ultimate question is whether in fact Ms. Johnson’s termination caused Ms.

Johnson to suffer from PTSD, not whether termination from employment would

normally cause that condition.
                                       14

                                       E.



      In reviewing medical evidence, the ALJ must give preference to the

conclusions of a treating physician over those of a non-treating physician who was

retained to examine a claimant solely for the purposes of litigation. Georgetown

Univ. v. District of Columbia Dep’t of Emp’t Servs., 985 A.2d 431, 432 (D.C.

2009). “[A]lthough the opinion of a treating physician is ordinarily entitled to

significant weight, a hearing examiner may discount a treating physician’s opinion

if the examiner sets forth specific and legitimate reasons for doing so.” Mexicano

v. District of Columbia Dep’t of Emp’t Servs., 806 A.2d 198, 205 (D.C. 2002)

(internal quotation marks omitted). Ms. Johnson challenges the ALJ’s reasons for

rejecting Dr. Brody’s conclusion that Ms. Johnson’s termination caused Ms.

Johnson to suffer from PTSD. We agree in part with Ms. Johnson.



      The ALJ rejected Dr. Brody’s opinion for several reasons: (1) Ms. Johnson

transferred her treatment to Dr. Brody without giving Ms. Carter any indication

that Ms. Johnson intended to stop receiving treatment from Ms. Carter; (2) Dr.

Brody wrote a doctor’s note requesting additional time off for Ms. Johnson, and

that note inaccurately stated that Ms. Johnson was under Dr. Brody’s care and was

being treated, when in fact at that time Ms. Johnson was not yet under Dr. Brody’s
                                         15

care and Dr. Brody had not evaluated her or prescribed her any medication; (3) Dr.

Brody did not have a complete understanding of the circumstances regarding Ms.

Johnson’s termination, including FedEx’s offer of alternative work opportunities,

Ms. Johnson’s entitlement to severance, and her eligibility for retirement; and (4)

Dr. Brody’s definition and criteria for PTSD were not consistent with the

information provided by Dr. Smoller and the definition from the medical

dictionary.



      One of the ALJ’s reasons for rejecting Dr. Brody’s opinion was entirely

appropriate: the ALJ was reasonably concerned about the note from Dr. Brody

that “mischaracterize[d] his relationship with” Ms. Johnson and misrepresented the

status of Ms. Johnson’s care and treatment.         The ALJ’s other reasons are

problematic. First, it is not clear why Dr. Brody’s diagnosis would be materially

undermined by any failure of Ms. Johnson to notify Ms. Carter in advance that Ms.

Johnson was going to transfer her treatment to Dr. Brody. Moreover, there was

evidence that Ms. Carter had recommended that Ms. Johnson see a doctor to get

medication to help with Ms. Johnson’s anxiety and that Ms. Johnson had in fact

notified Ms. Carter of her decision to shift her treatment to a doctor. Second, it is

not clear why Dr. Brody’s diagnosis would be materially undermined by the

omission from Dr. Brody’s report of reference to certain of the circumstances
                                         16

surrounding Ms. Johnson’s termination, such as her entitlement to severance and

the availability of other jobs at FedEx. Dr. Smoller’s report also did not refer to

those circumstances, but the ALJ found that report to be “substantial and

comprehensive.” Finally, the ALJ criticized Dr. Brody for his “misleading attempt

to re-define [adjustment disorder and PTSD].” The ALJ’s conclusion on that

score, however, rested in part on impermissible consideration of a medical

dictionary that was not in evidence.



                                         F.



      Ms. Johnson also challenges the CRB’s determination that although Ms.

Johnson suffers from major depression as a result of her termination and is entitled

to payment of her medical expenses with respect to that condition, she is entitled to

wage-loss benefits only through July 3, 2012. We remand for further proceedings

as to whether Ms. Johnson suffered from disabling depression after July 3, 2012.



      Ms. Johnson argues that she suffers from major depression as a result of her

termination, her depression prevents her from returning to work, and she is

therefore entitled not only to payment of her medical expenses but also to wage-

loss benefits. The ALJ initially ruled that Ms. Johnson did not suffer either from
                                         17

major depression or from PTSD. As follows inevitably from that premise, the ALJ

also concluded that Ms. Johnson was not disabled by those conditions. Because

we are remanding for further proceedings with respect to whether Ms. Johnson

suffers from PTSD, we ordinarily would at a minimum remand for the ALJ to

consider whether, if she does, that condition (alone or in combination with

depression) is disabling. We follow that course here, but we also remand more

broadly for further consideration of whether Ms. Johnson suffered from disabling

depression after July 3, 2012.



      In concluding that Ms. Johnson had not demonstrated that she was disabled

beyond July 3, the ALJ gave some reasons that could be viewed as suggesting that

Ms. Johnson had failed to show disability even assuming that she did suffer from

PTSD or major depression.        But the ALJ’s discussion of the extent of Ms.

Johnson’s disability explicitly rested in part on the conclusion that Ms. Johnson did

not suffer from PTSD, and the ALJ made only one passing reference to depression.

Moreover, much of the ALJ’s analysis regarding the nature and extent of Ms.

Johnson’s disability centered on the ALJ’s rejection of Dr. Brody’s opinion. As

noted above, some of the ALJ’s reasons for rejecting Dr. Brody’s opinion are

problematic. We are not confident that the ALJ’s disability ruling was independent

of the ALJ’s conclusions that Ms. Johnson did not suffer from either PTSD or
                                        18

depression. We remand for further proceedings with respect to whether, and if so

to what extent, Ms. Johnson is disabled based on major depression or, if she is

ultimately determined to suffer from work-related PTSD, by PTSD and depression

in combination.    Cf., e.g., Citizens Comm. for D.C. Video Lottery Terminal

Initiative v. District of Columbia Bd. of Elections & Ethics, 860 A.2d 813, 814

(D.C. 2004) (discussing prior remand to agency for clarification as to whether

ruling rested on independent ground).



                                        G.



      Finally, Ms. Johnson contends that she should be awarded temporary total-

disability benefits beginning on January 27, 2012, rather than January 30, 2012. In

the first compensation order on remand, the ALJ found that Ms. Johnson was

“disabled from all work” from January 27 through July 3, 2012, but ultimately

determined -- without further explanation -- that Ms. Johnson was disabled

beginning on January 30, 2012. On appeal to the CRB, Ms. Johnson argued that

the starting date for her disability should be January 27, 2012. Without expressly

addressing that issue, the CRB stated that Ms. Johnson’s disability began on

January 30, 2012. Ms. Johnson raises that issue again in this court, and FedEx
                                    19

does not expressly address it. We therefore remand for the CRB to expressly

address the issue.



                                   III.



      For the foregoing reasons, we remand the case to the CRB for further

proceedings.


                            So ordered.
