J-A27030-16

                                   2017 PA Super 86



STANLEY FELLERMAN AND                             IN THE SUPERIOR COURT OF
CAROL FELLERMAN                                         PENNSYLVANIA

                            Appellees

                       v.

PECO ENERGY CO., COMCAST OF
SOUTHEAST PENNSYLVANIA, LLC,
HISTORIC HOME INSPECTION, LP, D/B/A
WIN HOME INSPECTION, ADDISON
WOLFE REAL ESTATE AND LISA JAMES
OTTO PROPERTIES

APPEAL OF: HISTORIC HOME
INSPECTION, LP, D/B/A WIN HOME
INSPECTION
                                                      No. 3409 EDA 2015


                 Appeal from the Order Dated October 21, 2015
              In the Court of Common Pleas of Philadelphia County
                Civil Division at No(s): July Term, 2014, No. 2640


BEFORE: PANELLA, J., LAZARUS, J., and FITZGERALD, J.*

OPINION BY LAZARUS, J.:                               FILED MARCH 30, 2017

        Historic Home Inspection, LP, d/b/a WIN Home Inspection (“Historic”),

appeals from the order entered in the Court of Common Pleas of Philadelphia

County overruling its preliminary objections, which sought to enforce an

agreement for alternative dispute resolution. Upon review, we reverse and

remand for proceedings consistent with the dictates of this opinion.

____________________________________________


*
    Former Justice specially assigned to the Superior Court.
J-A27030-16



      Appellees, Stanley and Carol Fellerman (“Fellermans”), retained

Historic to perform a home inspection in connection with their purchase of

6858 Upper York Road in New Hope, Bucks County (“Property”).                 In

conjunction   therewith,   Stanley    Fellerman    executed    an   “Inspection

Agreement” (“Agreement”), outlining, inter alia, the scope of the inspection,

exclusions, and limitations of liability.   The Agreement also contained an

arbitration clause, which provided as follows:

      DISPUTE RESOLUTION AND REMEDY LIMITATION

                                      ...

            Binding Arbitration – The undersigned parties below agree
      that any dispute between the parties, except those for
      nonpayment of fees, that in any way, directly or indirectly,
      arising out of, connected with, or relating to the interpretation of
      this Agreement, the inspection service provided, the report or
      any other matter involving our service, shall be submitted to
      binding arbitration conducted by and according to the
      Accelerated Arbitration Rules and Procedures of Constructive
      Dispute Resolution Services, LLC. You may recommend an
      alternative arbitration provider for our consideration.         The
      arbitration decision shall be final and binding on all parties, and
      judgment upon the award rendered may be entered into any
      court having jurisdiction. In any dispute arising under this
      Agreement, Our Inspection or the Inspection Report, the costs of
      the arbitration shall be the sole responsibility of the client up to
      and including the arbitration hearing. As part of the arbitration
      award, the arbitrator shall award to the prevailing party any or
      all costs of the arbitration process as he or she deems to be
      appropriate. Expenses related to personal attorneys, experts,
      engineers, witnesses, engineering reports or other inspection
      reports or similar individuals or documents shall be the direct
      responsibility of the parties and shall not be considered as part
      of the arbitration award. The arbitration award shall be limited
      in scope to the issues and terms as specified in the Inspection
      Agreement. No legal action or proceeding of any kind, including
      those sounding in tort or contract, can be commenced against


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J-A27030-16


      us, or our officers, agents or employees more than one year
      after the date of the subject inspection. Time is expressly of the
      essence herein.      THIS TIME PERIOD IS SHORTER THAN
      OTHERWISE PROVIDED BY LAW.

           LIMITATION OF LIABILITY – IF WE, OUR EMPLOYEES,
      INSPECTORS, OR ANY OTHER PERSON YOU CLAIM TO BE OUR
      AGENT, ARE CARELESS OR NEGLIGENT IN PERFORMING THE
      INSPECTION AND/OR PREPARING THE REPORT AND/OR
      PROVIDING ANY SERVICES UNDER THIS AGREEMENT, OUR
      LIABILITY IS LIMITED TO THE FEE YOU PAID FOR THE
      INSPECTION SERVICE.   AND YOU RELEASE US FROM ANY
      ADDITIONAL LIABILITY. WE HAVE NO RESPONSIBILITY FOR
      THE    POSSIBILITY YOU   LOST   AN   OPPORTUNITY TO
      RENEGOTIATE WITH THE SELLER.       THERE WILL BE NO
      RECOVERY FOR SECONDARY OR CONSEQUENTIAL DAMAGES BY
      ANY PERSON.

Inspection Agreement, 1/21/13, at 1-2.

      The Property contained four utility poles, which supported, inter alia,

PECO power lines, Comcast cable lines and a PECO transformer.              On

December 2, 2013, the Fellermans discovered that the pole closest to their

residence, supporting the PECO transformer, had fallen to the ground in

their “heavily wooded and leaf-covered front yard” near their home. Brief of

Appellees, at 6. The Fellermans assert that the pole fell due to “severe rot,

decay and deterioration.”   Id. at 6.   The Fellermans notified PECO of the

incident; however, prior to PECO’s arrival, Stanley Fellerman noticed that the

fallen transformer, power and cable lines had started a fire.         Stanley

attempted to extinguish the fire and, in doing so, was shocked, burned and

severely injured, allegedly by the PECO power line.

      The Fellermans filed suit by writ of summons on July 23, 2014.       In

their second amended complaint, they named as defendants PECO, Comcast,

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J-A27030-16



Historic, Addison Wolfe Real Estate and Lisa James Otto Country Properties.

The Fellermans asserted that Historic failed to discover or disclose the

deteriorated condition of the utility pole, in breach of the Agreement, and

asserted causes of action for negligent misrepresentation, fraud, violations

of the Uniform Trade Practices and Consumer Protection Law, 73 P.S. §§

201-1-201-9.3 (UTPCPL), and breach of contract.

      On   September        22,   2015,   Historic   filed    preliminary   objections,

asserting, inter alia, that the Fettermans’ suit was barred by the terms of the

arbitration clause contained in the Agreement.               The trial court overruled

Historic’s preliminary objections by order dated October 20, 2015 and

ordered it to file an answer to the Fettermans’ complaint within twenty days.

Historic filed a timely notice of appeal, followed by a court-ordered

statement of errors complained of on appeal pursuant to Pa.R.A.P. 1925(b).

In its Rule 1925(a) opinion, the trial court found that its order was neither

an appealable “final order” within the meaning of Pa.R.A.P. 341(b), nor was

it an interlocutory order appealable as of right under Pa.R.A.P. 311.

Accordingly, the court recommended quashal.

      Historic raises the following issue for our review:

      Is it error to overrule preliminary objections raising an
      agreement for alternative dispute resolution when the parties
      signed and executed an agreement to arbitrate all disputes
      arising out of breach of the [A]greement and that [A]greement is
      the gist of the action?

Brief of Appellant, at 5.



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      Prior to considering the merits of Historic’s claim, we address the trial

court’s assertion that its order denying Historic’s preliminary objection in the

nature of a motion to compel arbitration is interlocutory and not immediately

appealable.   In short, the trial court is incorrect.    Pennsylvania Rule of

Appellate Procedure 311(a)(8) provides, in relevant part:

      (a) General rule.--An appeal may be taken as of right and
      without reference to Pa.R.A.P. 341(c) from:

                                      ...

      (8) Other cases.--An order that is made final or appealable by
      statute or general rule, even though the order does not dispose
      of all claims and of all parties.

Pa.R.A.P. 311(a)(8).   Applicable here, section 7320 of the Judiciary Code

provides, in relevant part:

      (a) General rule.--An appeal may be taken from:

      (1) A court order denying an application to compel arbitration
      made under section 7304 (relating to proceedings to compel or
      stay arbitration).

42 Pa.C.S.A. § 7320(a)(1). See also MacPherson v. Magee Mem'l Hosp.

for Convalescence, 128 A.3d 1209, 1213 n.4 (Pa. Super. 2015), appeal

denied, 700 EAL 2015 (Pa. Nov. 17, 2016) (order refusing to compel

arbitration is threshold, jurisdictional question appealable as exception to

general rule that order overruling preliminary objections is interlocutory and

not appealable as of right).   Historic’s sole claim on appeal addresses the

trial court’s refusal to compel arbitration pursuant to the terms of the

Agreement. Accordingly, Historic’s appeal is properly before this Court.


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J-A27030-16



     We now turn to the substance of Historic’s claim. We begin by noting:

     Our standard of review of a claim that the trial court improperly
     overruled preliminary objections in the nature of a petition to
     compel arbitration . . . “is limited to determining whether the
     trial court’s findings are supported by substantial evidence and
     whether the trial court abused its discretion in denying the
     petition.” Pisano v. Extendicare Homes, Inc., 77 A.3d 651,
     654 (Pa. Super. 2013), [] (quoting Walton v. Johnson, 66 A.3d
     782, 787 (Pa. Super. 2013)).

        “In doing so, we employ a two-part test to determine
        whether the trial court should have compelled arbitration.”
        Elwyn [v. DeLuca ], 48 A.3d [457], 461 [ (Pa. Super.
        2012)][, ]quoting Smay v. E.R. Stuebner, Inc., 864 A.2d
        1266, 1270 (Pa. Super. 2004)).         First, we examine
        whether a valid agreement to arbitrate exists. Second, we
        must determine whether the dispute is within the scope of
        the agreement. Pisano, 77 A.3d at 654–[]55.

     “Whether a claim is within the scope of an arbitration provision is
     a matter of contract, and as with all questions of law, our review
     of the trial court’s conclusion is plenary.” Elwyn, 48 A.3d at
     461.

MacPherson, 128 A.3d at 1218–19.

     This Court has explained the interpretation of arbitration
     agreements as follows: (1) arbitration agreements are to be
     strictly construed and not extended by implication; and (2) when
     parties have agreed to arbitrate in a clear and unmistakable
     manner, every reasonable effort should be made to favor the
     agreement unless it may be said with positive assurance that the
     arbitration clause involved is not susceptible to an interpretation
     that covers the asserted dispute. To resolve this tension, courts
     should apply the rules of contractual construction[], adopting an
     interpretation that gives paramount importance to the intent of
     the parties and ascribes the most reasonable, probable, and
     natural conduct to the parties. In interpreting a contract, the
     ultimate goal is to ascertain and give effect to the intent of the
     parties as reasonably manifested by the language of their written
     agreement.




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J-A27030-16



Callan v. Oxford Land Dev., Inc., 858 A.2d 1229, 1233 (Pa. Super. 2004)

(citations and quotation marks omitted).

       We first determine whether a valid agreement to arbitrate exists

between Historic and the Fellermans.             Elwyn, 48 A.3d at 461.     The

Fellermans argue that the arbitration agreement is invalid because it is

unconscionable. Specifically, they claim that the agreement is illegible and

not conspicuous and, as a result, they were not put on adequate notice of

the rights they were waiving.              They also assert that the agreement

unreasonably favors the drafter, Historic.1

       Historic argues that, although the agreement is “not easy to read,”

Stanley Fellerman signed it without asserting that it was illegible.      Citing

Hinkal v. Pardoe, 133 A.3d 738 (Pa. Super. 2016) (en banc), Historic
____________________________________________


1
  In contesting the validity of the Agreement, the Fellermans also argue that,
because there are multiple other defendants with regard to whom they have
indisputably not waived their right to a jury trial, forcing them to arbitrate
would deprive them of their constitutional right to a jury trial. In this
regard, the Fellermans also invoke notions of judicial economy, arguing that
“arbitrating only the claims against Historic [], and preserving the right to a
jury against the other entities, would require separate proceedings, separate
discovery, enormous expense for all involved, and delay the ultimate
resolution of the matter.” Brief of Appellants, at 13. This argument is
meritless. Recently, our Supreme Court decided Taylor v. Extendicare
Health Facilities, Inc., 147 A.3d 490 (Pa. 2016), in which it addressed
nearly identical arguments aimed at invalidating an agreement to arbitrate in
the context of a wrongful death and survival action. The Court rejected
those arguments, concluding that the mandate of the Federal Arbitration
Act, 9 U.S.C. § 1, et seq., favoring arbitration, trumps notions of judicial
economy and efficiency and requires that otherwise valid arbitration
agreements be enforced, even where enforcement results in related disputes
with multiple defendants being adjudicated in separate forums.



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J-A27030-16



asserts that parties to a contract have a duty to read the document before

signing it, and the failure to do so is not an excuse or defense. Historic also

argues that, because both parties must arbitrate, the agreement does not

favor the drafter.      Moreover, Historic notes that the Fellermans “do not

allege they could not negotiate the arbitration clause out of the agreement,

or that they were unable to hire one of the many other home inspection

companies in business in southeastern Pennsylvania.” Brief of Appellants, at

13.

       Based on our review, we conclude that the parties entered into a valid

agreement    to     arbitrate.   The   Fellermans   base   their   unconscionability

argument primarily on their assertion that the agreement was inconspicuous

and difficult to read. Our review of a copy of the document included in the

reproduced record reveals that, while it is not the clearest document, it is

legible and capable of being understood. “As a general principle, minimum

conspicuity standards are not a requirement to establish the formation of a

contract.”   Hinkal, 133 A.3d at 745.          “[C]onspicuity per se is not an

essential element of contract formation.” Id.

      Moreover, the agreement contains a conspicuous statement at the

very top, written in bold, capital letters and surrounded by a text box, which

reads as follows:

      PRIOR TO THE INSPECTION, PLEASE READ CAREFULLY BEFORE SIGNING




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J-A27030-16



If, as the Fellermans argue, the agreement was “smudged, blurry, [in] small

print [and] incomplete,” Mr. Fellerman could have requested that he be

provided with a legible copy prior to signing. There is nothing in the record

to suggest that he ever did so.

      The Fellermans also argue that Historic actually intended, by virtue of

the physical characteristics of the document, “to dissuade the signor from

even reading the document, let alone understanding and questioning it.”

Brief of Appellees, at 16. This argument is unavailing. First, the Fellermans

present no proof to support that assertion.        Second, it is “well established

that, in the absence of fraud, the failure to read a contract before signing it

is ‘an unavailing excuse or defense and cannot justify an avoidance,

modification or nullification of the contract’; it is considered ‘supine

negligence.’”    In re Estate of Boardman, 80 A.3d 820, 823 (Pa. Super.

2013), quoting Germantown Sav. Bank v. Talacki, 657 A.2d 1285, 1289

(Pa. Super. 1995). Accordingly, the consequences of any failure to actually

read the document – or request a more legible copy – prior to signing must

be borne by the Fellermans.

      The Fellermans also assert that the agreement is void because it

unreasonably favors Historic by seeking to limit damages to $780.00, the

amount paid by the Fellermans for the inspection fee.            In so arguing, the

Fellermans      rely   upon   this   Court’s   decision   in   Carll   v.   Terminix

International Co., L.P., 793 A.2d 921 (Pa. Super. 2002), in which we held




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J-A27030-16



to be unconscionable an arbitration agreement containing a limitation of

damages on the basis of public policy concerns.

      In Carll, homeowners sued Terminix, a pest control company, alleging

they sustained severe and permanent injuries as a result of negligent

application of pesticides in and around their home. The contract signed by

the homeowners contained an arbitration agreement as well as a limitation

of liability provision, providing that, notwithstanding any claim of negligence

on the part of Terminix, the company’s sole responsibility was to “re-treat”

the homeowners’ property.     The Court found that the limitation of liability

provision was incapable of being severed from the arbitration clause.

Emphasizing that Terminix was “in the business of applying insecticides in a

residential setting,” the Court concluded that the clause limiting liability for

injury to the person was unconscionable and unenforceable as against public

policy. Id. at 925. While not explicitly relying on it, the Court noted the

UCC’s limitation of consequential damages provision, recognizing that a

provision limiting consequential damages for injury to the person in the case

of consumer goods is prima facie unconscionable, finding that it lent support

to its conclusion.   See 13 Pa.C.S.A. § 2719(c).         We find Carll to be

distinguishable.

      The phrase “public policy” has been used in a general sense to
      mean that in certain egregious circumstances a contract will be
      declared void if it is “so obviously for or against the public
      health, safety, morals or welfare that there is virtual unanimity
      in regard to it, that a court may constitute itself the voice of the
      community.”


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J-A27030-16



Carll, 793 A.2d at 924, quoting Jeffrey v. Erie Ins. Exch., 621 A.2d 635,

640 (Pa. Super. 1993).

       In Carll, the Court emphasized the hazardous nature of Terminix’s

business, i.e., the application of insecticidal chemicals in a residential

setting, and concluded that public policy considerations would not permit the

limitation of damages where severe and permanent injuries resulted. Here,

however, the service Historic performed for the Fellermans was not, by its

very nature, dangerous.        While providing a general overview of the safety

and stability of a potential residence is arguably one aspect of a home

inspection, the task of a home inspector is not to guarantee the safety of the

premises.       Rather, it is to provide the homebuyer with a non-invasive

examination of the structure and the systems contained therein in order to

enable    the    buyer   to   make     a   more     informed   purchasing   decision.2

Accordingly, Carll does not compel a finding that the contract at issue here

is void as against public policy.


____________________________________________


2
  According to the website of the American Society of Home Inspectors, a
home inspection is “an objective visual examination of the physical structure
and systems of a house, from the roof to the foundation.”
http://www.homeinspector.org/FAQs-on-Inspection#1.          A standard home
inspector’s report covers: (1) the heating system; (2) the central air
conditioning system; (3) interior plumbing and electrical systems; (4) the
roof, attic and visible insulation; (5) walls, ceilings, floors, windows and
doors; and (6) the foundation, basement and structural components. Id. A
home inspection may identify the need for major repairs or builder
oversights, as well as the need for maintenance. Id.



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J-A27030-16



      Indeed, we need not reach the issue of whether the limitation of

liability clause is valid, as, unlike in Carll, we find the provision to be

severable from the arbitration agreement itself.          Again, this case is

distinguishable from Carll.        In Carll, the arbitration provision was

inextricably intertwined with the liability limitation. As the Court noted,

      The arbitration provision not only provides for arbitration but at
      the same time limits the arbitrator’s authority. The limitation of
      liability language is not independent of the agreement to
      arbitrate.    These provisions are not distinct.        The same
      contractual provision that directs arbitration limits the authority
      of the individual conducting that arbitration.

Carll, 793 A.2d at 926.

      Conversely, here, the arbitration provision is separate and distinct

from the damage limitation portion of the agreement, both location-wise and

functionally.   As such, the damage limitation may be stricken from the

agreement without affecting the parties’ agreement to arbitrate. Moreover,

unlike the agreement in Carll, the agreement between the Fellermans and

Historic contains an explicit severability clause.   Thus, the remainder of the

contract remains enforceable even if the limitation clause is ultimately

deemed void.     However, because we need not reach the validity of the

limitation of liability clause, we leave that determination to the arbitrator.

See Shannon v. Pennsylvania Edison Co., 72 A.2d 564, 567 (Pa. 1950)

(unless restricted by agreement, arbitrators possess authority to determine

questions of both law and fact).




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J-A27030-16



      For the foregoing reasons, we conclude that Historic and the

Fellermans entered into a valid agreement to arbitrate.        We must now

determine whether the instant dispute falls within the scope of the

agreement.

      In its brief, Historic claims that the trial court erred in denying its

request to arbitrate because the Fellermans’ claims all arise from the

Agreement, which contains a broadly worded arbitration clause. Given the

breadth of the arbitration clause, Historic argues that it encompasses the

tort claims asserted by the Fellermans.

      In response, the Fellermans argue that the bodily injury claims they

assert in their complaint are not within the scope of the agreement. They

assert that, “as evidenced by the damages limitation provision, the

Agreement merely contemplated the Fellermans having to secure a new

home inspection for the claimed failures of [Historic].” Brief of Appellees, at

19.

      This Court has explained the interpretation of arbitration agreements

as follows:

      (1) arbitration agreements are to be strictly construed and not
      extended by implication; and (2) when parties have agreed to
      arbitrate in a clear and unmistakable manner, every reasonable
      effort should be made to favor the agreement unless it may be
      said with positive assurance that the arbitration clause involved
      is not susceptible to an interpretation that covers the asserted
      dispute.




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J-A27030-16



Callan, 858 A.2d at 1233, quoting Highmark Inc. v. Hospital Service

Ass'n. of Northeastern Pennsylvania, 785 A.2d 93, 98 (Pa. Super.

2001). “To resolve this tension, courts should apply the rules of contractual

construction[], adopting an interpretation that gives paramount importance

to the intent of the parties and ascribes the most reasonable, probable, and

natural conduct to the parties.” Callan, 858 A.2d at 1233. In interpreting a

contract, the ultimate goal is to ascertain and give effect to the intent of the

parties   as   reasonably   manifested   by   the   language   of   their   written

agreement. Id.

      Where a contract dispute arises between parties to a contract
      containing an unlimited arbitration clause, the parties must
      resolve their dispute through arbitration. Unless the parties
      impose some limitation on the arbitrator’s authority, the
      arbitrator may decide all matters necessary to dispose of any
      disputed claims subject to arbitration and, the court may not
      impose any restrictions sua sponte. Accordingly, “all” contract
      disputes does mean “all” contract disputes unless otherwise
      agreed by the parties.

      An agreement to arbitrate disputes arising from a contract
      encompasses tort claims where the facts which support a tort
      action also support a breach of contract action.    A claim’s
      substance, not its styling, controls whether the complaining
      party must proceed to arbitration or may file in the court of
      common pleas.

Callan, 858 A.2d at 1233 (citations omitted).

      Here, the arbitration clause at issue provides that the parties

      agree that any dispute between [them], except those for
      nonpayment of fees, that in any way, directly or indirectly,
      arising out of, connected with, or relating to the interpretation of
      this Agreement, the inspection service provided, the report or



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J-A27030-16


      any other matter involving our service, shall be submitted to
      binding arbitration[.]

Inspection Agreement, 1/21/13, at 1-2.

      The Fellermans’ claims against Historic are all grounded in Historic’s

alleged failure to properly provide services, in breach of its contract with the

Fellermans.    See Second Amended Complaint, 5/22/15, at ¶¶ 95-96.

(“Pursuant to [the] contract, [Historic] agreed to provide certain services

and performed certain duties in connection with the inspection of the real

property[.] . . . [Historic] failed to properly provide those services and duties

and, as such, breached the subject contract.”). The Fellermans claim that

they sustained injuries as a result of Historic’s alleged failure to disclose

certain information regarding the power pole, in breach of its obligation

under the contract.     They also assert that Historic made negligent and

intentional misrepresentations with regard to the power pole, also in

violation of their contractual obligations.       In short, the Fellermans’ tort

claims all arise from duties they claim were owed them by Historic pursuant

to the inspection agreement.     Accordingly, “the facts which support a tort

action also support a breach of contract action,” Callan, supra, and the tort

claims are therefore subject to the arbitration clause contained within the

agreement.

      Order reversed.    Case remanded for proceedings consistent with the

dictates of this opinion. Jurisdiction relinquished.

      Judge Panella joins the Opinion.

      Justice Fitzgerald concurs in the result.

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J-A27030-16




Judgment Entered.




Joseph D. Seletyn, Esq.
Prothonotary



Date: 3/30/2017




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