          Supreme Court of Florida
                                    ____________

                                     No. SC14-54
                                    ____________

                           IVANA VIDOVIC MLINAR,
                                  Petitioner,

                                           vs.

                    UNITED PARCEL SERVICE, INC., et al.,
                              Respondents.

                                   [March 3, 2016]

PERRY, J.

      This case is before the Court for review of the Fourth District Court of

Appeal’s decision in Mlinar v. United Parcel Service, Inc., 129 So. 3d 406 (Fla. 4th

DCA 2013), which the district court certified as being in direct conflict with the

Fifth District Court of Appeal’s decision in Braid Sales & Marketing, Inc. v. R & L

Carriers, Inc., 838 So. 2d 590 (Fla. 5th DCA 2003). We have jurisdiction. See art.

V, § 3(b)(4), Fla. Const. For the reasons discussed below, we quash the Fourth

District’s decision to the extent it is inconsistent with this opinion.
                  STATEMENT OF THE CASE AND FACTS

      Ivana Vidovic Mlinar, a professional paint artist, brought an action in circuit

court against the United Parcel Service (“UPS”) and others, alleging that her two

oil paintings were unscrupulously removed from their packaging during the

interstate shipment process and subsequently sold to a third party without her

knowledge or consent. The Fourth District set forth the relevant facts and

circumstances as follows:

              [Mlinar] is an artist who created two valuable oil paintings:
      Advice and The Messenger. Her husband took the paintings to Pak
      Mail, a third party retailer, to be shipped via UPS to New York.
      When the container arrived at its intended destination in New York, it
      was empty. The duct tape had been sliced and the paintings had been
      removed. [Mlinar] reported the loss to UPS and Pak Mail. Months
      later, Pak Mail offered her $100 for the missing contents of the
      package.
              At some point, UPS sold the paintings to Cargo Largo, UPS’s
      lost goods contractor. Cargo Largo later auctioned the paintings. An
      individual named Aaron Anderson purchased one of the paintings at
      the Cargo Largo auction.
              About two years after [Mlinar] lost possession of the paintings,
      she received a telephone call from Anderson, who informed her that
      he had just purchased Advice at the Cargo Largo auction sale.
      Anderson inquired into the value of the painting, and she informed
      him that it had been appraised to be worth $20,000. He also informed
      her that The Messenger was auctioned in the same lot, but that he did
      not know the identity of the purchaser.
              Anderson placed a listing online offering to sell Advice and
      even offering to introduce the buyer to [Mlinar]. He eventually
      acquired The Messenger as well. He then placed advertisements
      online in which he offered to sell or trade both paintings, and again
      offered to introduce the buyer to [Mlinar].
              Based on the above facts, [Mlinar] filed suit against UPS, Pak
      Mail, Cargo Largo, and Anderson. According to the operative

                                        -2-
      complaint, UPS selectively located the contents of her container
      “based on their nature, probable worth, and lack of insurance,” and
      then sold the paintings to Cargo Largo for “some as of yet
      undiscovered consideration.” UPS also utilized [Mlinar]’s contact
      information on the back of each painting “to catalogue, sell and/or
      distribute” the paintings to Cargo Largo.
             [Mlinar] asserted four claims in her complaint: Conversion
      (Count I—against UPS, Cargo Largo, and Pak Mail), Profiting by
      Criminal Activity (Count II—against UPS, Cargo Largo, and Pak
      Mail), Unauthorized Publication of Name or Likeness (Count III—
      against UPS, Cargo Largo, and Anderson), and a claim under
      Florida’s Deceptive and Unfair Trade Practices Act (Count IV—
      against UPS).
             The trial court dismissed all of [Mlinar]’s claims against UPS,
      ruling that they were preempted by the federal Carmack Amendment.

Mlinar, 129 So. 3d at 408-09.

      On appeal, the Fourth District also held that Mlinar’s state law claims were

preempted by the Carmack Amendment, reasoning that the allegations asserted did

not involve conduct separate and distinct from the delivery, loss of, or damage to

goods, but instead were predicated on or closely related to the performance of the

delivery contract. Id. at 410-11. Accordingly, the Fourth District affirmed the trial

court’s final order of dismissal but certified conflict “[t]o the extent [its] opinion

conflicts with the Fifth District’s decision in Braid Sales.” Id. at 411-12. Mlinar

subsequently filed a notice with this Court to invoke discretionary jurisdiction to

review the Fourth District’s decision. We granted review.




                                          -3-
                                      ANALYSIS

                          Preemption of State Law Claims

                                 Carmack Amendment1

       The Carmack Amendment to the Interstate Commerce Act was passed in

1906, ch. 3591, § 7, 34 Stat. 595 (1906), and governs the liability of domestic

common carriers for losses of or damage to goods en route. King Ocean Cent.

Am., S.A. v. Precision Cutting Servs., Inc., 717 So. 2d 507, 511 (Fla. 1998) (citing

Rini v. United Van Lines, Inc., 104 F.3d 502, 503 (1st Cir. 1997)). It specifically

provides that certain interstate carriers must “issue a receipt or bill of lading for

property . . . receive[d] for transportation,” and a carrier is held strictly “liable to

the person entitled to recover under the receipt or bill of lading . . . for the actual

loss or injury to the property caused by” the carrier. 49 U.S.C. § 14706(a)(1);

accord King Ocean Cent., 717 So. 2d at 511. The statute expressly recognizes the

right of a shipper and carrier to limit the latter’s liability to a stipulated value only

if the value is “reasonable under the circumstances surrounding the transportation.”

49 U.S.C. § 14706(c)(1)(A). The Carmack Amendment further permits a civil

action to be brought against a “carrier alleged to have caused the loss or damage, in

the judicial district in which such loss or damage is alleged to have occurred.” 49

U.S.C. § 14706(d)(2). Finally, the statute includes a “savings clause” stating that

       1. 49 U.S.C. § 11706, et seq.


                                           -4-
“[e]xcept as otherwise provided in this part, the remedies provided under this part

are in addition to remedies existing under another law or common law.” 49 U.S.C.

§ 15103; accord Multiflex Sys., Inc. v. Reed Transport Serv., Inc., 2010 WL

2363337, at *2 (M.D. Fla. June 11, 2010) (“The savings clause preserves rights

and remedies not inconsistent with the rules and regulations prescribed by the

provision of this act.”) (quoting Smith v. United Parcel Serv., 296 F.3d 1244, 1247

(11th Cir. 2002)).

      Congress enacted the Carmack Amendment to achieve uniformity in rules

governing liability arising from interstate shipment contracts. UPS Supply Chain

Solutions, Inc. v. Megatrux Transp., Inc., 750 F.3d 1282, 1285 (11th Cir. 2014);

King Ocean Cent., 717 So. 2d at 511; see also Adams Express Co. v. Croninger,

226 U.S. 491, 505 (1913) (explaining that a carrier could be liable for loss of or

damage to transported property under the decree of one tribunal while another

carrier, who was sued based on the same or substantially similar circumstances,

could escape liability in another tribunal). Consistent with this goal, it became

well-established that the statute “broadly ‘preempts state law claims arising from

failures in the transportation and delivery of goods.’ ” Casamassa v. Walton P.

Davis Co., Inc., 2008 WL 879412, at *3 (M.D. Fla. Mar. 28, 2008) (quoting Smith,

296 F.3d at 1246). However, courts nationwide have also accepted the notion “that

situations may exist in which the Carmack Amendment does not preempt all state


                                        -5-
and common law claims.” Smith, 296 F.3d at 1248-49 (citing Gooch v. Or. Short

Line R.R. Co., 258 U.S. 22 (1922); Chi. Rock Island & Pac. Ry. Co. v. Maucher,

248 U.S. 359 (1919); Morris v. Covan Worldwide Moving, Inc., 144 F.3d 377, 383

(5th Cir. 1998); Reeves v. Mayflower Transit, Inc., 87 F. Supp. 2d 1251, 1254

(M.D. Ala. 1999)); see also Gordon v. United Van Lines, Inc., 130 F.3d 282, 289

(7th Cir. 1997) (“Nevertheless, not every claim even remotely associated with the

transfer of goods from one place to another is necessarily a claim for damages to

the shippers’ goods.”); Schwartz v. Nat’l Van Lines, Inc., 2004 WL 1166632, at *5

(N.D. Ill. May 21, 2004). Nationwide, courts have not settled on a single test to

determine whether such claims escape the amendment’s preemptive ambit. The

conflict extends to Florida’s district courts of appeal.

                             Conflict in Florida Caselaw

      Caselaw in this state embraces two competing tests for assessing Carmack

Amendment preemption: one is based on alleged harm to the shipper, and the other

focuses on the carrier’s conduct. We expound upon each test below. However, as

also discussed, neither of them need be adopted as the sole standard determining

whether common law and state law claims are preempted by the federal statute.

      In Braid Sales, the certified conflict case, an owner of machinery that was

damaged during shipment by an interstate carrier of goods brought action in circuit

court against the carrier. The complaint alleged a breach of an oral contract in


                                          -6-
which the carrier promised to pay the full cost of repairing the machinery. Braid

Sales, 838 So. 2d at 591. The Fifth District ultimately determined that the

Carmack Amendment did not preempt the claim. Id. at 593. It ruled “that liability

arising from separate harms [is] not preempted.” Id. (citing Rini, 104 F.3d at 505-

06). It further noted that “[n]either the Carmack Amendment nor public policy

support a carrier’s attempt to evade the legal responsibilities voluntarily assumed

by entry into an independent contract.” Id. (footnote omitted). As such, the Fifth

District concluded that the breach “of an alleged oral contract between the parties

for payment of repairs, entered into after the shipment was completed, constitutes a

separate harm which is independent from the loss or damage to goods.” Id.

      In Mlinar, the case on review, the Fourth District acknowledged the

existence of two competing standards for evaluating claims of Carmack

Amendment preemption, including the “separate harm” or “separate injury” test

applied in Braid Sales and a “separate conduct” test. Mlinar, 129 So. 3d at 410

(citing Morris, 144 F.3d at 382; Braid Sales, 838 So. 2d at 593). The court opined

that the latter test—that is, “separate and distinct conduct rather than injury”—is

the appropriate standard. Id. Applying that test, the Fourth District concluded that

each of Mlinar’s claims, which arose from the intentional removal of her oil

paintings from packaging being shipped by UPS and their subsequent sales, were

in fact preempted by the Carmack Amendment. Id. at 410-11. Accordingly, the


                                        -7-
Fourth District affirmed the dismissal of the state law claims. Id. at 411.

However, it certified conflict “[t]o the extent this opinion conflicts with the Fifth

District's decision in Braid Sales.” Mlinar, 129 So. 3d at 411-12.

      Because the Fourth and Fifth Districts applied different tests in evaluating

whether the claims before each court were preempted under federal law, the

preliminary question before this Court is whether Florida courts must apply the

“separate harm” test or the “separate conduct” test for purposes of determining

whether common law and state law claims, including Mlinar’s, are preempted by

the Carmack Amendment. This issue presents a pure question of law subject to de

novo review. See McKenzie Check Advance of Fla., LLC v. Betts, 112 So. 3d

1176, 1180 (Fla. 2013).

      On the one hand, a test focusing on separate harm corresponds with the

Carmack Amendment’s plain language. The amendment states in pertinent part

that a carrier is liable to a shipper for “actual loss or injury to the property”

transported by it. 49 U.S.C. § 14706(a)(1). And, in the context of Carmack

Amendment preemption, the word “harm” has been loosely used by various courts

as interchangeable for the word “injury.” Compare Rini, 104 F.3d at 506 (using

“separate harms”), and Gordon, 130 F.3d at 289 (using “separate and

independently actionable harms” (citing N. Am. Van Lines, Inc. v. Pinkerton Sec.

Sys., Inc., 89 F.3d 452, 456 (7th Cir. 1996))); with Morris, 144 F.3d at 382 (using


                                          -8-
phrase “injuries separate and apart”) (citing Rini, 104 F.3d at 506-07; Gordon, 130

F.3d at 289). Thus, the “separate harm” language closely reflects the actual

language found in the Carmack Amendment. See McGinn v. JB Hunt Transp.,

Inc., 2012 WL 124401, at *3 (E.D. Wis. Jan. 17, 2012) (comparing tests based on

harm and conduct, and noting that “the plain language of the statute limits the

carrier’s liability to the ‘actual loss or injury to the property’ damaged en route”).

      Notwithstanding, caselaw also indicates that a claim’s nature may warrant

the consideration of conduct underlying the alleged harm in order to verify that the

liability asserted is indeed separate from the loss of or damage to goods. For

example, in Gordon, the Seventh Federal Circuit held that Carmack Amendment

preemption did not apply to a shipper’s intentional infliction of emotional distress

claim arising from a carrier’s failure to deliver family memorabilia and heirlooms,

followed by a four-month-long course of deception concerning the non-delivery.

In reaching its conclusion, the circuit court acknowledged the First Federal

Circuit’s determination that such claims allege a harm to the shipper that is

independent from the loss of or damage to goods. Gordon, 130 F.3d at 282, 289

(citing Rini, 104 F.3d at 506).

      The Ninth Federal Circuit later critiqued the Gordon decision, explaining:

            Although the Seventh Circuit adopted the First Circuit’s
      language focusing on harm, the Seventh Circuit’s holding in Gordon
      was actually motivated by the defendant’s conduct. [Gordon, 130
      F.3d] at 283, 290. The Seventh Circuit was troubled by the fact that

                                         -9-
        the defendant lied to the plaintiff and engaged in a “four-month course
        of deception pertaining to [their] nondelivery.” Id. Indeed, a rule
        focusing on harm to the exclusion of conduct would contradict the
        Supreme Court’s statement that “[t]he words of the statute ‘are
        comprehensive enough to embrace all damages resulting from any
        failure to discharge a carrier’s duty with respect to any part of the
        transportation to the agreed destination.’ ” Se. Express Co. v. Pastime
        Amusement Co., 299 U.S. 28, 29 (1936) (per curiam); see also Ga.,
        Fla. & Ala. Ry. Co. v. Blish Milling Co., 241 U.S. 190, 196 (1916).

White v. Mayflower Transit, L.L.C., 543 F.3d 581, 585-86 (9th Cir. 2008).

        According to the White court, the Seventh Circuit’s finding of harm,

independent of the loss of or damage to the goods transported, was based on its

consideration of the conduct from which the alleged harm flowed. Accord Glass v.

Crimmins Transfer Co., 299 F. Supp. 2d 878, 887 (C.D. Ill. 2004) (making similar

observation that intentional infliction of emotional distress claim asserted in

Gordon survived federal preemption because the alleged emotional distress arose

from “overt conduct,” and not simply from loss of or damage to property). Stated

differently, a finding of separate conduct was part and parcel of a finding of

separate harm. See Clean Harbors Recycling Servs. Ctr. of Chi., LLC v. Harold

Marcus Ltd., 2013 WL 1329532, at *4 (D. Mass. Mar. 29, 2013) (“The dispute

about payment for contract cleanup services thus involves conduct and resulting

harms ‘distinct from the contract of carriage.’ ”) (quoting Gordon, 130 F.3d at

290).




                                        - 10 -
      Notably, the Ninth Federal Circuit was not suggesting that the Gordon

decision utilized a standard focusing purely on conduct. Rather, it recognized that

the decision placed considerable emphasis on the carrier’s conduct—in addition to

identifying the resulting harm. This observation is particularly persuasive given

the circuit court’s explicit rejection of “a rule focusing on harm to the exclusion of

conduct.” White, 543 F.3d at 585-86. In fact, various courts have found it prudent

either to adopt or address both tests for purposes of evaluating Carmack

Amendment preemption. See, e.g., Certain Underwriters at Interest at Lloyds of

London v. United Parcel Serv. of Am., Inc., 762 F.3d 332, 336 n.4 (3d Cir. 2014)

(holding shipper’s state law claims did not fall within “peripheral set of state and

common law causes of action that are not preempted by the Carmack

Amendment,” and citing for support cases analyzing both “separate conduct” and

“separate harm” tests); Clean Harbors Recycling, 2013 WL 1329532, at *4

(reviewing claims for “conduct and resulting harms”); Kashala v. Mobility Servs.

Int’l, LLC, 2009 WL 2144289, at *9 (D. Mass. May 12, 2009) (“None of the facts

alleged by Mr. Kashala give rise to conduct or harm sufficiently separate and

distinct from the shipment and claims process as to warrant exemption from the

preemptive reach of the Carmack Amendment.”) (citing Rini, 104 F.3d at 506);

Brightstar Int’l Corp. v. Minuteman Int’l, 2011 WL 4686432, at *3 (N.D. Ill. Oct.

4, 2011) (“Although a shipper may be liable to a carrier in tort due to the breach of


                                        - 11 -
a duty implied under the Carmack Amendment, such liability must arise from

conduct that is separate and distinct from the loss of the goods or be due to

incidental harms apart from the harm to the goods shipped.”) (citing Gordon, 130

F.3d at 284); Smallwood v. Allied Pickfords, LLC, 2009 WL 3247180, at *9-10

(S.D. Cal. Sept. 29, 2009) (rejecting plaintiff’s argument that his state law causes

of action for negligence and breach of contract alleged “separate and independent

harms” distinct from the loss of or damage to his goods since both claims asserted

conduct related to the interstate misdelivery of goods); see also Gordon, 130 F.3d

at 289 (“[W]e too conclude that the Carmack Amendment does not preempt those

state law claims that allege liability on a ground that is separate and distinct from

the loss of, or the damage to, the goods that were shipped in interstate

commerce.”).

      In light of the above, we see no compelling reason to adopt one test over the

other as the exclusive standard for assessing Carmack Amendment preemption.

We instead hold that a state law or common law claim against an interstate carrier

of goods is generally preempted by the statute unless the claim alleges conduct or

harm that is separate and distinct from the loss of or damage to the goods

transported. Bearing this principle in mind, we now turn to the claims asserted in

the instant case.




                                        - 12 -
                                     This Case

      Mlinar challenges the circuit court’s order dismissing four state law claims

against UPS and others, including conversion; profiting by criminal activity under

section 817.02, Florida Statutes (2015); unauthorized publication of name or

likeness under section 540.08, Florida Statutes (2015); and violating Florida’s

Deceptive and Unfair Trade Practices Act (FDUTPA) under chapter 501, Florida

Statutes (2015). This Court reviews an order granting a motion to dismiss de novo.

Wallace v. Dean, 3 So. 3d 1035, 1045 (Fla. 2009). Such review must be confined

to the four corners of the complaint. Blue Supply Corp. v. Novos Electro

Mechanical, Inc., 990 So. 2d 1157, 1158 (Fla. 3d DCA 2008) (citing Pizzi v. Cent.

Bank & Trust Co., 250 So. 2d 895 (Fla. 1971)). The “allegations of the complaint

are assumed to be true and all reasonable inferences arising therefrom are allowed

in favor of the plaintiff.” Wallace, 3 So. 3d at 1042-43 (quoting Ralph v. City of

Daytona Beach, 471 So. 2d 1, 2 (Fla. 1983)).

      UPS contends that the Carmack Amendment preempts the state law causes

of action in this case because they “stemmed from UPS’s loss of Mlinar’s

package.” We disagree. Regarding the conversion, criminal activity, and

FDUTPA claims, the operative complaint alleges that “UPS selectively located the

[paintings] based on their nature, probable worth, and lack of insurance”; “sent the

paintings to [Cargo Largo] for some as of yet undisclosed consideration exceeding


                                       - 13 -
the $100.00 liability coverage provided for all shipments”; and “utilized the

information on the back of the painting including [Mlinar’s] name to catalogue,

sell and/or distribute the item to” Cargo Largo. The complaint further alleges UPS,

Cargo Largo, and Pak Mail systematically appropriated the paintings “by falsely

impersonating and/or representing themselves as part of a shipping enterprise

rather than a fencing organization.” Lastly, the complaint identifies policies, acts,

and practices sanctioned by UPS that “were intended to result and did result in the

payment of UPS rates under false pretenses and through misleading billing

practices.” And, “[b]ased upon its refusal to accept consumer information, UPS is

virtually guaranteed that it will never pay nearly as much to that servicer as it

receives from the servicer.”

      The above allegations illustrate a course of criminal conduct by UPS and its

cohorts that bears, at best, only a tangential relationship to the interstate shipment

process and, more specifically, a carrier’s contractual obligation to transport goods.

As Mlinar accurately points out, this is not a case where “the paintings were stolen

by a rogue UPS employee or even by a trespasser.” Cf. Olympian Worldwide

Moving & Storage Inc. v. Showalter, 2013 WL 3875299 (D. Ariz. July 26, 2013)

(granting motion to dismiss state law claims alleging that common carrier’s

employees stole property shipped by plaintiffs). Rather, it is the common carrier

itself that has adopted or ratified the unscrupulous practices at issue. To expand


                                         - 14 -
Carmack Amendment preemption to cases in which a plaintiff seeks to hold a

carrier liable not for a negligent yet good-faith loss of goods, but instead for

larcenous misconduct by the carrier that was intended to and in fact resulted in the

separation of goods from their owner is repugnant to the purpose behind the

statute’s enactment. Thus, we conclude that the conversion, criminal activity, and

FDUPTA claims arise from conduct or harm that is independent from the loss of

goods during the interstate shipment process.

      Likewise, the claim of unauthorized publication of name or likeness also

alleges separate and distinct conduct or harm. The complaint avers that, after

receiving the paintings from UPS, Cargo Largo indicated to auction bidders that

the subject paintings were originals from a professional artist and disclosed

Mlinar’s name. Anderson was aware that other individuals’ properties had been

misappropriated under circumstances similar to those alleged in this case.

Additionally, Mlinar confirmed with Anderson that her paintings had been stolen.

According to the complaint, Anderson nevertheless insisted that he intended to sell

them at their appraised value and did in fact sell them on eBay despite Mlinar’s

objection to the sale. Anderson also detailed on the sale advertisements

information about his conversation with Mlinar in order to authenticate the

paintings’ values and boost their sale prices. Cargo Largo’s and Anderson’s

improper uses of Mlinar’s prestige to resell her paintings after they were


                                         - 15 -
misappropriated has nothing to do with the shipment process. As such, the

Carmack Amendment cannot operate to insulate them from liability under statutory

law.

       UPS maintains that the dismissal of Mlinar’s claims is consistent with the

Carmack Amendment’s purpose of providing uniformity of liability and remedy.

The disposition Mlinar seeks today would undermine the clearly established

protections afforded by the statute, UPS adds. As mentioned in passing, Congress

enacted the Carmack Amendment “to establish uniform federal guidelines

designed in part to remove the uncertainty surrounding a carrier’s liability when

damage occurs to a shipper’s interstate shipment.” McGinn, 2012 WL 124401, at

*3 (citation omitted). To insist, however, that lawmakers also intended to allow a

common carrier to break one law and shield itself from liability under the

protections afforded by another is dubious. Moreover, UPS’s position would

perpetuate dishonesty by companies that hold themselves out to the public as

providers of interstate shipment services and in which consumers entrust their

property. It would also prompt consumers to lose confidence in common carriers,

thereby discouraging future business in the interstate shipment market.

       Neither the Carmack Amendment nor public policy supports UPS’s attempt

to evade liability arising not from the loss of property, but from its intentional




                                         - 16 -
misconduct. Accordingly, we conclude that Mlinar’s state law causes of action are

not preempted.

                                  CONCLUSION

      For the foregoing reasons, we quash the Fourth District’s decision in Mlinar

to the extent it is inconsistent with this opinion. We also remand this case for

further proceedings.

      It is so ordered.

LABARGA, C.J., and PARIENTE, LEWIS, and QUINCE, JJ., concur.
CANADY and POLSTON, JJ., concur in result.

NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING MOTION, AND
IF FILED, DETERMINED.

Application for Review of the Decision of the District Court of Appeal - Certified
Direct Conflict of Decisions

      Fourth District - Case No. 4D12-1332

      (Palm Beach County)

John Scarola, Mara Ritchie Poncy Hatfield, and Patrick Edward Quinlan of Searcy
Denney Scarola Barnhart & Shipley, P.A., West Palm Beach, Florida; and
Shannon M. Mahoney of the Law Offices of Shannon Mahoney, PA, West Palm
Beach, Florida,

      for Petitioner

Evan Seth Gutwein of Hamilton, Miller & Birthisel LLP, Miami, Florida, and
David Roy Heffernan of Kaire & Heffernan, LLC, Miami, Florida,

      for Respondent United Parcel Service, Inc.




                                        - 17 -
