                     United States Court of Appeals
                           FOR THE EIGHTH CIRCUIT

                                    ___________

                                    No. 99-2087
                                    ___________

Diane Bailey,                             *
                                          *
              Appellant,                  *
                                          * Appeal from the United States
      v.                                  * District Court for the
                                          * Western District of Arkansas.
United States Postal Service;             *
Bill Bailey, Postmaster and individually, *
                                          *
              Appellees.                  *
                                    ___________

                              Submitted: January 13, 2000

                                   Filed: April 3, 2000
                                    ___________

Before WOLLMAN, Chief Judge, FLOYD R. GIBSON, and MORRIS SHEPPARD
      ARNOLD, Circuit Judges.
                              ___________

WOLLMAN, Chief Judge.

       Diane Bailey appeals from an adverse grant of summary judgment on her sex
discrimination claim, based on Title VII of the Civil Rights Act of 1964 (Title VII), 42
U.S.C. §§ 2000e et seq., against the United States Postal Service. We affirm.
                                            I.

       Bailey, a postal employee, claims that on February 23, 1998, the Postmaster for
Harrison, Arkansas, shouted at her in the presence of other employees and in the
hearing of customers. This encounter humiliated and embarrassed Bailey, allegedly
upsetting her to the point of tears. Over the next several months, Bailey communicated
with various supervisors and Equal Employment Opportunity (EEO) counselors within
the Postal Service, informing them about the incident and seeking advice on how she
might proceed.

       Bailey first made a written request to the Postal Service for EEO counseling on
July 13, 1998, in which she described the encounter and claimed sex discrimination.
This eventuated in a formal administrative complaint, which the Postal Service
dismissed as untimely. Bailey filed the instant suit on December 18, 1998, invoking
Title VII and also claiming intentional infliction of emotional distress. The district
court1 granted the Postal Service’s motion for summary judgment on both counts, and
Bailey appeals on the Title VII claim.

                                           II.

       We review a grant of summary judgment de novo, applying the same standard
as the district court. See Henerey v. City of St. Charles School Dist., 200 F.3d 1128,
1131 (8th Cir. 1999). Summary judgment should be granted if the evidence, viewed
in the light most favorable to the nonmoving party, indicates that no genuine issue of
material fact exists and that the moving party is entitled to judgment as a matter of law.
See id.; Fed. R. Civ. P. 56(c). A party opposing summary judgment may not rest upon
“mere allegations or denials” contained in its pleadings, but must, by sworn affidavits


      1
        The Honorable Franklin H. Waters, United States District Judge for the Western
District of Arkansas.

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and other evidence, “set forth specific facts showing that there is a genuine issue for
trial.” Fed. R. Civ. P. 56(e).

       Before bringing discrimination claims, Title VII plaintiffs must exhaust available
administrative remedies. See Briley v. Carlin, 172 F.3d 567, 571 (8th Cir. 1999).
Specifically, employees of federal government agencies who believe that they have
been discriminated against “must consult a[n EEO] Counselor prior to filing a
complaint in order to try to informally resolve the matter.” 29 C.F.R. § 1614.105(a).
Such employees “must initiate contact with a Counselor within 45 days of the date of
the matter alleged to be discriminatory.” Id. § 1614.105(a)(1). An aggrieved employee
who can show that he “was not notified of the time limits and was not otherwise aware
of them” may be absolved from any failure to comply with the 45-day filing deadline.
Id. § 1614.105(a)(2).

       We find that Bailey did not meet this deadline. Although Bailey did speak with
Postal Service EEO counselors within 45 days after her encounter with the Harrison
Postmaster, the government submitted reports and affidavits indicating that these
counselors informed Bailey that her conversations with them would not be considered
requests for counseling and that such requests needed to be submitted in writing within
45 days of the alleged discriminatory incident. Bailey did not specifically argue before
the district court that her early conversations with the EEO counselors constituted
requests for counseling under section 1614.105(a), and she has offered no evidence to
support her contention that they led her to believe that she had taken all the steps
necessary to preserve her right to bring a claim in federal court.2 Indeed, according to

      2
        EEOC regulations do not explicate the meaning of “consult a Counselor,” 29
C.F.R. § 1614.105(a), or “initiate contact with a Counselor,” id. § 1614.105(a)(1), and
we are unable to locate any cases defining these phrases. The Postal Service, however,
appears to have a regular policy of requiring employees who allege harassment to
submit their EEO counseling requests in writing. We do not address the propriety of
this policy.

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documents attached to the government’s motion for summary judgment, one of the
counselors she spoke with stated that Bailey explicitly disavowed any intent to request
EEO counseling at that time. Bailey has therefore waived the argument that her initial
communications with the Postal Service’s EEO counselors complied with section
1614.105(a). See Briley, 172 F.3d at 571.

       In addition, Bailey was not excused from complying with the 45-day
requirement. In addition to having been notified of the deadline when she spoke with
the EEO counselors after the incident, the government’s evidence indicates that Bailey
was “otherwise aware” of the requirement, see 29 C.F.R. § 1614.105(a)(2), having
been informed of the proper procedures for bringing employment discrimination
complaints, both as part of her training as a new employee and by means of a poster
displayed in her workplace. Bailey, who failed to submit even a single affidavit in
support of her motion opposing summary judgment, has done nothing to counter these
assertions. See Fed. R. Civ. P. 56(e).

       We also find Bailey’s other arguments to be without merit. Bailey is not entitled
to estoppel because she has not shown that her failure to file in a timely fashion was the
consequence of either a deliberate design by the Postal Service or of actions that the
Postal Service should have understood would cause Bailey to delay filing. See
Hamilton v. West, 30 F.3d 992, 994 (8th Cir. 1994). Similarly, Bailey has offered no
specifics in support of her argument that the filing deadline should have been extended
because harassing behavior continued after the February 23, 1998, shouting incident.
Because her July 13, 1998, request for EEO counseling occurred well after the
expiration of the 45-day period, we agree with the district court that Bailey failed to
exhaust her administrative remedies.

      The summary judgment is affirmed.




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A true copy.

      Attest:

         CLERK, U.S. COURT OF APPEALS, EIGHTH CIRCUIT.




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