                                    2016 IL App (1st) 153517
                                           1-15-3517
                                       December 29, 2016


                                                                              SECOND DIVISION


______________________________________________________________________________

                                    IN THE
                        APPELLATE COURT OF ILLINOIS
                           FIRST JUDICIAL DISTRICT
______________________________________________________________________________

BETTY WING,                                     )     Appeal from the
                                                )     Circuit Court of
                  Plaintiff-Appellant,          )     Cook County.
                                                )
v.                                              )     No. 14 M1 301945
                                                )
CHICAGO TRANSIT AUTHORITY,                      )     Honorable
                                                )     Mary R. Minella,
                  Defendant-Appellee.           )     Judge Presiding.
______________________________________________________________________________

       JUSTICE NEVILLE delivered the judgment of the court, with opinion.
       Presiding Justice Hyman specially concurred, with opinion.
       Justice Mason specially concurred, with opinion.


                                            OPINION


¶1     Plaintiff Betty Wing filed a complaint against the Chicago Transit Authority (CTA)

alleging that she was a passenger on a CTA bus on September 21, 2013, when the bus driver

“[f]ailed to keep the bus’s wheelchair lift under proper control,” resulting in injuries to her foot.

Wing was represented by counsel in the trial court, and the jury returned a verdict in favor of the

CTA. In this pro se appeal, Wing contends, “The jury voted in favor of the defense after all the

shady conspiracy took place,” and she objects to a variety of incidents related to the two-day
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trial. Wing takes issue with the jury selection, the lengthy amount of time the bus driver spent in

the hallway after testifying, the court’s rulings during Wing’s testimony, defense counsel’s

closing argument, and defense counsel’s failure to obey the court’s instruction to remain in the

courtroom until the jury was fully dismissed. We affirm because Wing did not preserve any

issues for review by filing a posttrial motion and we cannot conduct a meaningful review of her

contentions without a transcript of the trial proceeding.

¶2     Wing’s opening brief contains two letters, which are dated more than two weeks prior to

the notice of appeal, but are addressed to this court. In the letters, Wing narrates some of the

events of the trial. Wing’s opening brief also includes an unaddressed letter dated September 23,

2013, which describes the incident; a deposition transcript from doctor Thomas Albert;

documents from the Chicago police and fire departments relating to the incident; medical bills

and records; and a complaint Wing filed against her trial attorney with the Attorney Registration

and Disciplinary Commission on January 4, 2016. The record on appeal does not contain these

documents, a transcript of the trial, or the video shown to the jury.

¶3     After the verdict in favor of the CTA, Wing timely filed her notice of appeal pro se.

¶4     On appeal, Wing states, “I am asking that everything should be reviewed and an upright

decision to [sic] made, because it did not happen that day, and I feel that the judge and shady

action of the defense attorneys played a major part in it.” Wing questions the court’s “motive for

allowing this,” and asks why the court did “not say anything at all to this defense attorney and

allow him so much leeway and allow him to go into the hall,” over the court’s express order.

¶5     The CTA maintains that appellate review on the merits of Wing’s claim would be

improper for three reasons which are subsequently discussed. In the alternative, if we review the


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merits, the CTA contends that Wing did not provide any substantive basis for reversal of the

jury’s verdict.

¶6      First, the CTA argues that Wing did not preserve any matters for appellate review

because she did not file a posttrial motion in the trial court. We agree. Illinois Supreme Court

Rule 366(b)(2) (eff. Feb. 1, 1994) governs appeals after a civil jury trial. Under Rule

366(b)(2)(iii), a party may “not urge as error on review of the ruling on the party’s post-trial

motion any point, ground, or relief not specified” in the party’s posttrial motion. See Arient v.

Shaik, 2015 IL App (1st) 133969, ¶ 32. Where a party does not file a posttrial motion in a jury

case, this court has held that the party fails to preserve any “point, ground, or relief” for review

on appeal. See id.; see also In re Parentage of Kimble, 204 Ill. App. 3d 914, 916-17 (1990).

Here, Wing timely filed her notice of appeal, but she did not file a posttrial motion after the court

entered the judgment on the jury verdict in favor of the CTA. Therefore, Wing did not preserve

any matters for appellate review (see In re Parentage of Kimble, 204 Ill. App. 3d at 916-17), and

we affirm the judgment of the trial court. See Arient, 2015 IL App (1st) 133969, ¶¶ 34, 41.

¶7      Second, the CTA contends that the record is insufficient for us to conduct a meaningful

review of the judgment below because it does not contain a transcript of the trial proceedings.

Again, we agree. Illinois Supreme Court Rule 608(a)(8) (eff. Apr. 8, 2013) provides that the

record on appeal must contain the report of proceedings. Where the issue on appeal relates to the

conduct of a proceeding, a court cannot review the issue without a report or record of the

relevant proceeding. Webster v. Hartman, 195 Ill. 2d 426, 432 (2001) (citing Foutch v. O’Bryant,

99 Ill. 2d 389, 391-92 (1984)). The burden falls on the appellant, as the party seeking relief from

the judgment below, to present a sufficient record. Corral v. Mervis Industries, Inc., 217 Ill. 2d


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144, 156 (2005). An appellant’s pro se status does not alleviate the duty to comply with our

supreme court’s rules governing appellate procedure. Twardowski v. Holiday Hospitality

Franchising, Inc., 321 Ill. App. 3d 509, 511 (2001); Rock Island County v. Boalbey, 242 Ill. App.

3d 461, 462 (1993).

¶8     In her letters to this court, Wing describes incidents that allegedly took place during the

pendency of the trial. However, without a record of the proceedings, we cannot determine what

happened, and if it would amount to legal error. Although Wing attached her treating physician’s

deposition transcript to her opening brief, it is not in the record on appeal, and we have no way

of knowing what his testimony was at trial. Therefore, Wing has not met her burden of providing

a sufficient record to review her contentions of error.

¶9     Absent a sufficient record, a reviewing court presumes that the trial court’s order

conformed to the law and had a sufficient factual basis. Foutch, 99 Ill. 2d at 392. Doubts arising

from an incomplete record are resolved against the appellant. Corral, 217 Ill. 2d at 157. Without

any basis to evaluate the merits of the claimed error, Wing cannot overcome the presumption that

the court’s orders at trial complied with the law and that a sufficient factual basis supported the

judgment on the verdict. Therefore, we must affirm the judgment of the circuit court. See id.

(affirming where the deficient factual record was insufficient to overcome the presumption that

the trial court’s order complied with the law and had a sufficient factual basis).

¶ 10   Third, the CTA points out procedural deficiencies in Wing’s opening brief under Illinois

Supreme Court Rule 341(h) (eff. Feb. 6, 2013), and requests that we strike her brief and dismiss

the appeal. The CTA is correct that Wing’s brief is deficient because it lacks a statement of the

issue presented for review, a statement of jurisdiction, and a statement of facts with citations to


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the record as required by Rule 341(h)(3), (4), (6). Further, as the CTA notes, Wing’s argument

does not pass muster under Rule 341(h)(7), which provides that an appellant’s brief must contain

contentions and the reasons therefor, with citation to the authorities upon which the appellant

relies. Although we agree with the substance of the CTA’s argument, we find that the

appropriate remedy is to affirm the judgment, not to dismiss the appeal.

¶ 11   A reviewing court is entitled to the benefit of clearly defined issues with pertinent

authority cited, and a cohesive legal argument. Walters v. Rodriguez, 2011 IL App (1st) 103488,

¶ 5. The appellate court is not a depository in which an appellant may dump the entire matter of

argument and research. Thrall Car Manufacturing Co. v. Lindquist, 145 Ill. App. 3d 712, 719

(1986). Arguments that are not supported by citations to authority do not meet the requirements

of Rule 341(h)(7) and are procedurally defaulted. Lewis v. Heartland Food Corp., 2014 IL App

(1st) 123303, ¶ 5. Although a pro se appellant’s deficient brief does not affect our jurisdiction to

consider the appeal (Twardowski, 321 Ill. App. 3d at 511), “the rules of procedure for appellate

briefs are rules, not mere suggestions.” Longo Realty v. Menard, Inc., 2016 IL App (1st) 151231,

¶ 18. When the procedural violations interfere with our review of the issue, we may exercise our

discretion and strike a brief for failure to comply with the rules. Parkway Bank & Trust Co. v.

Korzen, 2013 IL App (1st) 130380, ¶ 10.

¶ 12   Here, the lack of a cohesive legal argument, a reasoned basis for Wing’s contentions, or

any citation to the record or supporting authority, combined with the deficient record discussed

above, interferes with our review. Thus, the opening brief’s procedural deficiencies under Rule

341(h) provide an additional basis to disregard the unsupported facts and consider the arguments




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in this appeal waived. See Walters, 2011 IL App (1st) 103488, ¶ 8 (disregarding the facts and

arguments in the plaintiff’s opening brief due to procedural deficiencies under Rule 341(h)).

¶ 13   In sum, Wing forfeited appellate review of any issues because she did not file a posttrial

motion. See Arient, 2015 IL App (1st) 133969, ¶ 32. Based on this record, we cannot determine

whether Wing’s factual assertions have any merit, and we must presume that the trial court’s

orders were consistent with the law and supported by sufficient facts. See Corral, 217 Ill. 2d at

157. The procedural deficiencies in her opening brief combined with the insufficient record

further support our conclusion that we cannot review Wing’s claims on the merits. See Walters,

2011 IL App (1st) 103488, ¶ 8. Therefore, we need not address the CTA’s alternative argument

that Wing did not provide any substantive basis for reversal of the jury’s verdict.

¶ 14   Accordingly, we affirm the judgment of the circuit court of Cook County.

¶ 15   Affirmed.

¶ 16   PRESIDING JUSTICE HYMAN, specially concurring.

¶ 17   I fully concur in the reasoning and result. That said, Wing’s sincere impression of what

happened at the trial deserves closer scrutiny. After waiting more than two years to present her

case before a jury, Wing writes, “I was not treated fairly.” Her pro se appellate brief reveals a

possible reason for her feeling this way. Although represented by counsel throughout the case,

Wing has hardly any understanding of how a trial works. When people do not understand

something, they tend to take a negative view of it and assume the worst. Thus, Wing’s “I was not

treated fairly” is a natural response to a lack of understanding of what transpired at the trial.

¶ 18    Among Wing’s complaints are these:




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   •   “The jurors were chosen rather quickly, which was very unfair. During the questioning of

       the jurors, especially when it came to the kind of work they did and a brief of their

       history [ ], a few should have automatically been excluded…”

   •   “The attorneys and the judge went to the back through a door behind the judge’s chair

       and trial began shortly after the completion of jury selection.”

   •   “As my testimony was going forth, the judge stopped my attorney from asking me

       questions that were relevant to my case.”

   •   “[T]he defense attorney was given the opportunity to question me [and h]e began

       badgering me while the judge said nothing. The defense attorney continued repeating

       [sic] trying to get me to say what he wanted me to.”

¶ 19   What Wing describes may be strange and unsettling to her but are familiar and common

occurrences for lawyers on trial.

¶ 20   One incident troubled Wing more than the others. According to Wing, before the judge

excused the jury at the end of the first day, the judge “gave direct orders to me and my attorney,

as well as the defense attorney not to leave the courtroom for any reasons until all the jurors were

completely dismissed. And she would inform us when to leave.” According to Wing,

“immediately” after this order, “the defense attorney fled into the hall, while the jury was still in

the process of being dismissed.” Wing “looked at the judge and told my attorney that the judge is

not even saying anything.” After “a few minutes” the defense attorney “returned to the

courtroom as [if] nothing [ ] happened.” A couple minutes later, the defense attorney went back

into the hallway, then returned to the courtroom, got his coat, and left. Wing wanted her attorney




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to bring to the judge’s attention that the defense attorney had twice gone into the hall without

permission, but he refused to say anything.

¶ 21   Again, Wing felt confused by her counsel’s inaction which, by its nature, is not a part of

the record but which exacerbated her belief that she was not treated fairly. It does not appear that

her counsel took the time to account to Wing for his having stood mute despite the defense

attorney’s apparent violations of the judge’s instruction.

¶ 22   How clients perceive “fairness” depends on more than a trial’s outcome. It depends on

the process, and if a client does not understand the trial process, fairness gets the blame. Litigants

whose counsel keeps them informed and educated will place greater confidence in the outcome.

See Clark D. Cunningham, What Do Clients Want From Their Lawyers?, 2013 J. Disp. Resol.

143, 14 (2013) (stating that most frequent problems in attorney-client relationship were not

related to outcome but to attorney’s failure to listen to client, ask appropriate questions, and

explain relevant aspects of case and “how the system works”); Greg Berman & Emily Gold,

Procedural Justice From the Bench, Judges’ J., Spring 2012, at 20 (explaining that judge’s

management of the courtroom promotes perceptions of fairness).

¶ 23   If some good is to emerge from this appeal, it is this—lawyers must keep their clients

informed about what is taking place at every step of a trial. This means communicating with

clients in nontechnical terms about strategy and objectives, and the trial process itself, court

procedures, Rules of Evidence, and judicial pronouncements and rulings. And it means listening

to and understanding the client’s prospective. While communications in the midst of a trial may

not always be practicable, the lawyer must nonetheless act reasonably to inform the client of

actions the lawyer has taken on the client’s behalf. See Comment to Illinois Rule of Professional


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Conduct 1.4 (eff. Jan. 1, 2010). Well-informed clients are in a better position to assess the trial’s

progress, measure risks, and make choices. Clients also will be less inclined to feel they were

treated unfairly, which usually leaves the clients satisfied with their representation.

¶ 24   We cannot say whether Wing's attorney ever discussed these issues with her because

discussions between attorney and client are, of course, confidential. Moreover, it is not for us to

decide whether his conduct met the standards set forth in the Rules of Professional Conduct. (For

that reason, I opted not to mention Wing's complaint with the Attorney Registration and

Disciplinary Commission.) But the concerns Wing raises in her brief illustrate how a lack of

understanding shapes many participants' view of the legal system. Although Justice Mason

asserts that this case is an "inappropriate vehicle" for addressing these issues, I would contend

that Wing's pro se status is more, not less, of a reason to address her complaints. We should be

sensitive to the reality of a pro se appellant who, having lost a case she thought she should have

won, cannot afford or attract an attorney to represent her on appeal. To ignore the intangibles

and merely offer a legal analysis of the issues is more likely to further her belief that she has not

been treated fairly. A short explanation addressing her concerns and assuring her that nothing

appears, on its face, to be improper and reminding lawyers of the importance of communicating

with their clients throughout a case might avoid other litigants from feeling that they did not get

a fair shake from the legal system.

¶ 25   In the words of a lawyer who abandoned law for a career as a writer, Johann Wolfgang

von Goethe, “And what we understand we cannot blame.” Johann Wolfgang von Goethe,

Torquato Tasso, act II, sc. 1.




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¶ 26    JUSTICE MASON, specially concurring.

¶ 27    I fully concur with the reasoning and result in this case. Having provided us with no

record of the proceedings below, and a brief on appeal consisting of a series of letters addressed

to this court and various documents not certified by the clerk, it is impossible to address the

merits of any issues raised by Wing. Further, we do know from this limited record that Wing

failed to file a posttrial motion and thus has forfeited all issues on appeal. See Garcia v. Seneca

Nursing Home, 2011 IL App (1st) 103085, ¶ 17 quoting Thornton v. Garcini, 237 Ill. 2d 100,

106 (2009) ("Ordinarily, an appealing party forfeits review of an issue unless the party both

'object[ed] to an error at trial and includ[ed] it in a written posttrial motion.' ").


¶ 28    I write separately to address Justice Hyman's special concurrence in which he opines that

matters raised by Wing in her letters to the court deserve "closer scrutiny." They do not. We

routinely refuse to consider matters outside the record (see Bank of New York Mellon v.

Karbowski, 2014 IL App (1st) 130112, ¶ 24) and we do not relax that rule in cases involving

self-represented litigants. Wing's unsupported complaints range from the speed with which the

jury was selected ("very unfair," according to Wing) to the trial judge sustaining objections to

questions that (again, in Wing's view) "were relevant to my case."


¶ 29    In particular, Justice Hyman addresses Wing's claim regarding an instruction by the trial

court at the end of the first day of trial that the litigants and their attorneys were to remain in the

courtroom until after all jurors left. In one of her letters, Wing claims that defense counsel

disobeyed the court's order and neither the trial court nor Wing's counsel did or said anything.

Justice Hyman observes that Wing "felt confused" by her lawyer's inaction, which, in turn,



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contributed to her belief that "she was not treated fairly." He states: "It does not appear that

[Wing's] counsel took the time to account to Wing for his having stood mute despite the defense

attorney's apparent violation of the judge's instruction." Justice Hyman then goes on to exhort

lawyers to "keep their clients informed about what is taking place at every step of a trial."


¶ 30   This case is a singularly inappropriate vehicle for these observations and assumptions

given the lack of any record supporting them. And using this case as an opportunity to criticize a

lawyer for failing to communicate with his client as he is obligated to do (see Rule 1.4 of the

Illinois Rules of Professional Conduct (eff. Jan. 1, 2010)) does a disservice to trial counsel who

is not here to defend himself and against whom Wing has filed a complaint with the Attorney

Registration and Disciplinary Commission (also attached to her brief).




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