                 IN THE COURT OF APPEALS OF TENNESSEE
                            AT KNOXVILLE
                                    March 15, 2011 Session

        MARLA H., individually and as next best friend to her daughter
               MORIAH F. H. v. KNOX COUNTY, ET AL.

                 Direct Appeal from the Circuit Court for Knox County
                         No. 1-688-05    Dale Workman, Judge


                  No. E2010-01705-COA-R3-CV-FILED-JUNE 29, 2011


This is an action for negligent infliction of emotional distress. The mother of a middle school
student filed suit against Knox County, the Knox County Board of Education, and the City of
Knoxville after her daughter viewed graphic photographs of her dead father during a presentation
on the dangers of drunk driving. The trial court found the City of Knoxville liable for the student’s
emotional injuries because the school resource officer who distributed the photographs intended to
evoke an emotional response. We conclude it was generally foreseeable that providing graphic
accident scene photographs to seventh grade students could cause serious or severe emotional harm
in a student related to a victim depicted therein. Thus, the school resource officer owed a duty to
exercise reasonable care when displaying the photographs to a class that potentially included students
related to the victims. The evidence, however, preponderates against the trial court’s finding that
the school resource officer failed to exercise reasonable care. We reverse the decision of the trial
court.


Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Reversed and
                                    Remanded

D AVID R. F ARMER, J., delivered the opinion of the Court, in which J. S TEVEN S TAFFORD, J.,
and J OHN W. M CC LARTY, J., joined.

Lisa Belle Hatfield, Knoxville, Tennessee, for the appellant, City of Knoxville.

M. Christopher Coffey, Knoxville, Tennessee, for the appellees.
                                                OPINION

                                I. Background and Procedural History

         Marla H. (“Mother”), instituted this action individually and as next friend of her daughter,
Moriah H. (“Moriah”), who at all times relevant to this appeal was a seventh grade student at
Holston Middle School (“HMS”) in Knoxville, Tennessee.1 Moriah is the biological daughter of
William Cabbage, a man whom she knew only as “Lynn” or “Daddy Lynn” Cabbage. According
to the trial testimony, William Cabbage sexually molested Moriah when she was only four years old.
As a result of the molestation, the Department of Children Services (“DCS”) terminated William
Cabbage’s parental rights and placed Moriah in foster care. Moriah spent the next twenty-two
months of her early childhood in various foster homes while Mother struggled to regain custody.
Moriah had no face-to-face contact with her biological father subsequent to her removal.2 The
family, including Moriah, learned some years later that William Cabbage died in a car accident.

        Mother immediately filed for divorce from Mr. Cabbage upon learning of his offense, but this
did not prevent DCS from taking action against her. Mother explained DCS initially believed she
either knew or should have known about the sexual abuse. Mother hired an attorney and successfully
fought to regain custody of Moriah over an approximately two-year period. The young girl returned
to the care of Mother at the age of six and resumed what Moriah described as a “pretty normal” life.
Moriah appeared to suffer from no emotional problems, to have no trouble sleeping at night, and to
exhibit no outward manifestations of post traumatic stress disorder following her return to Mother.
Mother’s current husband, Donnie H., later adopted Moriah and the State of Tennessee issued her
a new birth certificate legally changing her last name. The record suggests Moriah’s life stabilized
after her return to Mother and she fared well without the aid of counseling or therapy. Mother went
so far as to describe their life following her marriage to Donnie H. as a “fairytale ending.”

        Moriah’s emotional well-being unfortunately suffered a setback on August 28, 2005, when
Officer Roger White of the Knoxville Police Department gave a presentation on the dangers of
alcohol use and abuse to a seventh grade health class. The presentation, which Officer White had
given several times since 2002 without incident, included a lecture on the legal consequences of
underage drinking and drunk driving, discussion of the physical risks of drinking alcohol,
demonstration of how police administer a Breathalyzer test, and use of “fatal vision” or “beer”
goggles to show the difficulty of completing even simple tasks when intoxicated. Officer White also
circulated two envelopes containing accident scene photographs at the end of the presentation to
show the real-life consequences of drunk driving. He arranged the photographs from least to most
graphic, beginning with photographs displaying the wreckage and concluding with several gory,
close-up photographs of corpses taken at the accident scenes of two alcohol-related fatalities and the


        1
         We find it appropriate under the facts to identify the plaintiffs and Mother’s new husband by their
first names and last initials.
        2
            Moriah testified there were pictures of William Cabbage at her house.

                                                     -2-
morgue. Officer White hoped the presentation would strongly impact the class, explaining he only
had “one shot” to reach the students. Unbeknownst to Officer White, one of the envelopes contained
photographs of Moriah H.’s biological father.

         Kay Green, the health teacher who requested that Officer White give the presentation,
testified he was “extremely careful in asking [her] opinion . . . about the class.” She and Officer
White had previously screened other students from the presentation when they anticipated a possible
concern. In one instance, a student received alternative instruction in the library while the rest of the
class viewed the presentation. In another instance, Ms. Green and Officer White questioned a
student with the last name Cabbage to determine whether the student was related to William
Cabbage. Officer Green took additional precautionary measures to avoid sharing the photographs
with a student related to a victim which included placing the photographs in two envelopes bearing
the names of the deceased, stating the names of the accident victims and describing the accidents in
which they were involved, specifically identifying William Cabbage as one of the individuals
depicted in the photographs, and asking whether any student in the class was related to Mr. Cabbage.
Receiving no response, he circulated the photographs for viewing by those who chose to do so.
Neither Officer White nor Ms. Green knew at that time Moriah H. was formerly known as Moriah
Cabbage.

        Moriah thought she might be related to William Cabbage when Officer White announced the
photographs depicted an accident in which Mr. Cabbage was involved. According to the trial
testimony, Moriah understood that “Cabbage” was once her last name, but she did not realize
William Cabbage was her father because she knew him only as “Daddy Lynn” or “Lynn.” She did
not notify Officer White or Ms. Green that her biological father, a man with the last name
“Cabbage,” had died in an automobile accident and she did not excuse herself from the classroom.
She instead remained in class and viewed the pictures despite understanding she had no obligation
to do so. Moriah viewed the entire set of photographs depicting William Cabbage, later explaining
she did not recognize the man in the photographs as her father because he was “unrecognizable.”

        Moriah initially found the photographs “disturbing,” “nasty,” and “gross” but did not show
any outward signs of trauma or emotional distress. She instead continued about her day seemingly
unaffected.3 She only became shocked and upset when she learned William Cabbage was her
biological father later that afternoon. During the car ride home from school, Moriah asked Mother
about the identity of William Cabbage. Mother responded that William Cabbage was Moriah’s
biological father and asked why she was inquiring. Moriah replied, “Momma, because they showed
some ugly pictures today . . . . They showed pictures today of William Cabbage in my class, and it
was awful. He was in a pool of blood.” At that point, Mother returned to school and demanded to
see the pictures. Mother became very upset and later testified she would never have allowed Moriah
to view such pictures—whether of William Cabbage or any other person—if given the opportunity
to screen them. When they returned to their car after meeting with school officials, Moriah also
became very upset and began to cry. Later that evening, she began experiencing hallucinations.


        3
            The health class was the first of Moriah’s school day. Classes ended at 3:30 in the afternoon.

                                                      -3-
        On August 30, 2005, Moriah attended her first appointment with Patricia Lees, PhD, a
licensed psychologist with a doctorate in counseling psychology from the University of Tennessee.4
Dr. Lees described Moriah as “in shock, confused, [and] disoriented” during her initial assessment.
Dr. Lees soon thereafter diagnosed Moriah as suffering from posttraumatic stress disorder (“PTSD”),
and a lengthy course of treatment ensued. Dr. Lees also referred Moriah to Dr. Dovile Paulauskas,
a Board certified child and adolescent psychiatrist at the Helen Ross McNabb Center in Knoxville
who specializes in medication management. At her initial visit with Dr. Paulauskas, Moriah reported
being traumatized after viewing very graphic pictures of a car accident involving her father. Moriah
explained that following the incident she suffered from an inability to sleep, frequent nightmares,
flashbacks, a fear of darkness, and on at least one occasion hallucinations. Upon further evaluation
of the patient, Dr. Paulauskas diagnosed Moriah with PTSD and provided her with Lexapro and
Trazodone to help alleviate some of the reported symptoms. Dr. Paulauskas determined after a
period that continued medication management was unnecessary but recommended Moriah continue
therapy. There is some suggestion Dr. Paulauskas believed Moriah’s PTSD symptoms resolved near
the end of their relationship, but the record is not entirely clear on this point.

         Mother filed this action on behalf of herself and Moriah against Knox County, the Knox
County Board of Education, and the City of Knoxville in December 2005. Mother asserted the
defendants were liable under the Tennessee Governmental Tort Liability Act (“TGTLA”), Tennessee
Code Annotated section 29-20-101, et seq., for the injuries Moriah suffered as the result of the
negligent acts or omissions of Knox County, the Knoxville Police Department, and Officer Roger
White. The amended complaint alleged, inter alia, (1) it was reasonably foreseeable that a student
who attended HMS might have a relationship with an individual involved in an alcohol-related
fatality in Knox County; (2) Officer White failed to take reasonable steps to determine whether
Moriah had a relationship to the individuals depicted in the photographs shown to her health class;
(3) the City was negligent in failing to properly train and/or supervise Officer White regarding the
publication of graphic photographs of alcohol-related fatalities to seventh grade students; (4) the
County and the Board breached a duty of care owed to Moriah when it failed to investigate whether
the photographs being shown depicted an individual to whom she was related; and (5) the County
breached its duty of care by failing to obtain parental consent before publishing photographs of
alcohol-related fatalities to Moriah’s seventh grade class. According to the amended complaint,
Moriah suffered both an invasion of privacy and severe physical, psychological, and emotional
injuries as a direct result of the defendants’ negligent acts and omissions.5 The complaint sought
compensatory damages against each defendant in an amount not less than $300,000, punitive
damages in an amount not less than $500,000, reasonable attorney’s fees, court costs, and
discretionary costs.



       4
         Mother suggested Moriah received psychological services from Dr. Lees while Mother was
attempting to regain custody and the services ended when Mother completed the program. Dr. Lees,
however, testified she only treated Mother at that time.
       5
           The plaintiffs non-suited the invasion of privacy claim at the beginning of trial.

                                                      -4-
         The City set forth several affirmative defenses in its answer. The City first contended it was
immune from suit under the TGTLA. Even if the TGTLA removed immunity for the complained-of
acts, the City asserted it could not be held liable for punitive or exemplary damages and, further, that
the defendants were entitled to a bench trial. Additionally, the City alleged the damages the
plaintiffs sustained, if any, resulted from the negligent or intentional acts of the plaintiffs, barring
or reducing their recovery against the City under the doctrine of comparative fault.6 Finally, the City
alleged the damages sustained by the plaintiffs, if any, resulted from the negligent or intentional acts
of another, likewise reducing or barring recovery against the City under the doctrine of comparative
fault. The answer of the Board incorporated similar affirmative defenses.

        The parties proceeded to a bench trial in April 2010. The witnesses who testified at trial
included Mother, Moriah, Officer White, Ms. Green, and Thomas Brown, the principal at HMS. The
plaintiffs also entered the depositions of Drs. Lees and Paulauskas as trial exhibits. Notably, the
parties offered little proof about the educational appropriateness of Officer White’s presentation.
As the trial court explained in a lengthy memorandum opinion,

                Here we’re talking about negligence. Negligence is the failure to exercise
        ordinary care. It is the doing of something which a reasonably prudent person in the
        same or similar situation would not do, or the failure to do something that a person
        in the same or similar situation would do under the same or similar circumstances.
        The problem uniquely we have here is what a reasonable person would do. We’ve
        talked about car wrecks. All of us have some experience driving cars, and it’s not
        hard for all of us to figure out what people should do driving cars.

                But here we’re talking about educating our young people. Is it not necessary
        to have some proof by someone who has knowledge in this field to establish what a
        reasonable prudent resource officer or teacher or whatever would do? Rather than
        leaving it to “Well, I think they were too gruesome.” Some other judge might think
        they were not too gruesome, they were a good thing to do. One teacher says they’re
        -- “Yeah, I understand they’re a little gruesome, but we want to get their attention.”
        The next teacher says, “Well, they’re too gruesome.” That’s not what we’re
        supposed to do. It’s not supposed to be a variable situation. There’s going to be
        some reasonable standard that every teacher should know or should be taught that
        they should do or not do -- or resource officer, as is this case.

                The problem the Court really has in this case was there was some recognition
        here of what’s appropriate and what’s not age-appropriate, as testified to. At the
        sixth grade, the teacher and the -- after consulting with the resource officer, would
        not think all the things should be done with sixth grade -- at the sixth grade; it should
        be done at the seventh or eight grade level because of the difference in age and


        6
        The City does not argue on appeal that this Court should limit Moriah’s recovery under the doctrine
of comparative fault.

                                                   -5-
       maturity of the kids involved. What is disturbing here is there’s been no proof by
       anybody, including the City or the County, of some indication of what’s
       educationally appropriate, what is effective, studies of -- nothing one way or the
       other, left it basically to this officer and the lady. The teacher says you’ve got to get
       these kids’ attention because this is a terrible problem. The serious problem of
       underage alcohol use is undisputed. But this issue of drugs and alcohol at the seventh
       and sixth and fifth grade level even is a continuing and growing problem. But is this
       the way and what’s too far is the question.

        The trial court nevertheless determined upon the evidence presented that the plaintiffs
established their claim for negligent infliction of emotional distress. The court reasoned:


               The problem here is the officer in question, the whole purpose of doing what
       he did and using these pictures is to cause an emotional reaction of the student, so,
       if you please, shock them enough where they’ll listen to the message about what’s
       going to happen. So the whole purpose is to evoke from the student an emotional
       reaction. Now, that’s the whole purpose of how these pictures were used.
       ....
               [S]ince the point was to cause an emotional reaction, I don’t think they should
       be surprised when it causes one. In this case, they should be aware that there are
       some kids, because of whatever’s happened in their life, are going to react differently
       to an emotional event tha[n] other kids -- maybe 99 out of a 100 won’t have a
       problem. But every now and then -- the Court is not unmindful that they see things
       on TV -- graphic, violent -- that are there, but in this case, the situation it created --
       and I accept the doctors, that it triggered with this young lady some significant
       emotional reaction.

The court went on to conclude Officer White was negligent in “using these pictures not knowing
what emotional reaction he would get from every student involved.” As a result, the court awarded
Mother $16,891.36 to compensate her for the medical bills Moriah incurred and an additional
$50,000 in compensatory damages to be held in trust for Moriah until her eighteenth birthday.7

        The trial court importantly did not find Ms. Green or any other employee of the County liable
for Moriah’s injuries. The plaintiffs argued the failure of Ms. Green and Officer White to present
the alcohol awareness presentation to the appropriate administrators within the Knox County school
system for screening formed a basis to hold both the City and the County liable. The City conceded
Officer White and Ms. Green did not seek review of the presentation by the appropriate school
administrators as required under the policies governing Knox County schools, the Knox County
School Board did not review or approve the presentation, the school principal did not review or
approve the presentation, neither Officer White nor Ms. Green advised parents that photographs of


       7
           The City does not challenge the trial court’s determination of damages.

                                                     -6-
deceased Knox County citizens would be shown in the health class, the parents were not provided
an opportunity to view the photographs prior to the presentation, and the parents were not asked to
consent to the display of the photographs. The City nonetheless contended the precautions Officer
White took were reasonable under the circumstances.

        The trial court agreed with the City and rejected the assertion that a Knox County policy
requiring administrative approval for outside presentations established the standard of care for Ms.
Green:

       The Court does not accept that their policy creates the standard of care. It’s their
       policy. Without something more, we hope that they have a standard better than
       what’s in every school system in the state of Tennessee or the country, that they have
       a set of policies requiring more than is the minimum requirement. But I don’t know
       if that policy is the minimum or more than the minimum, because I don’t have any
       record to tell me that.

The court also did not rely on Officer White’s alleged breach of Knox County’s policy “whereby
outside speakers must seek permission from the Knox County schoo’ls (sic) central office to conduct
student presentations” to hold the City liable. The court instead found only the City liable for Officer
White’s negligence in distributing the graphic photographs without knowing what reaction they
might cause in each student. After the trial court denied the City’s motion to alter or amend, the City
timely appealed.

                                        II. Issues Presented

       The City broadly presents the following issues, as we perceive them, for our consideration
on appeal:

       (1)     whether the Tennessee Supreme Court erred in Sallee v. Barrett, 171 S.W.3d
               822 (Tenn. 2005), when it concluded governmental entities do not retain
               immunity under Tennessee Code Annotated section 29-20-205(2) from suits
               for injuries incurred as the result of a negligent infliction of emotional
               distress; and

       (2)     whether the trial court erred when it concluded the plaintiffs proved the
               essential elements of their claim for negligent infliction of emotional distress.

The City’s argument on the latter issue spans several elements of the plaintiffs’ claim, creating
additional sub-issues which we will address herein. Neither party presents as an issue on appeal
whether the trial court erred in concluding the County was not liable for Moriah’s emotional injuries
or whether the court erred when it dismissed the claim against the Board. Also, the plaintiffs do not
present as an issue on appeal whether the trial court erred when it concluded the policy of the Knox



                                                  -7-
County school system did not establish the standard of care owed by either Officer White or Ms.
Green.

                                        III. Standard of Review

         We review the judgment of a trial court in a bench trial de novo upon the record, according
a presumption of correctness to the factual findings of the court below. Tenn. R. App. P. 13(d);
Union Carbide Corp. v. Huddleston, 854 S.W.2d 87, 91 (Tenn. 1993) (citation omitted). We will
not disturb a trial court’s finding of fact unless the evidence preponderates against its finding.
Berryhill v. Rhodes, 21 S.W.3d 188, 190 (Tenn. 2000) (citation omitted). The evidence
preponderates against a trial court’s finding of fact only where the record supports an alternative
finding with greater convincing evidence. Mosley v. McCanless, 207 S.W.3d 247, 251 (Tenn. Ct.
App. 2006) (citations omitted). Our review is de novo with no presumption of correctness where the
trial court does not produce findings of fact. Archer v. Archer, 907 S.W.2d 412, 416 (Tenn. Ct. App.
1995) (citations omitted). We likewise review the trial court’s resolution of legal questions de novo
with no presumption of correctness. Bowden v. Ward, 27 S.W.3d 913, 916 (Tenn. 2000) (citation
omitted).

                                               IV. Analysis

                                               A. Immunity

         The first issue before this Court is whether the City is immune from suit for injuries arising
out of a negligent infliction of emotional distress.8 The City concedes the opinion of the Tennessee
Supreme Court in Sallee v. Barrett, 171 S.W.3d 822 (Tenn. 2005), controls our decision. In Sallee,
our supreme court explained after examining the history and structure of Tennessee Code Annotated
section 29-20-205(2) (2000) that language retaining governmental immunity in cases involving
“infliction of mental anguish” applies only to claims for intentional infliction of emotional distress.9


        8
         The City notably does not contend that Mother erroneously designated her claim as one for
negligent infliction of emotional distress or that the City is immune from suit under the facts because the
asserted injuries actually arose out of an intentional or reckless infliction of emotional distress.
        9
            Tennessee Code Annotated section 29-20-205 provides, in pertinent part:

        Immunity from suit of all governmental entities is removed for injury proximately caused
        by a negligent act or omission of any employee within the scope of his employment except
        if the injury arises out of:

        ....

                (2) false imprisonment pursuant to a mittimus from a court, false arrest, malicious
        prosecution, intentional trespass, abuse of process, libel, slander, deceit, interference with
                                                                                                 (continued...)

                                                     -8-
Sallee, 171 S.W.3d at 829. Consequently, the Sallee court concluded a governmental entity does not
retain immunity under the TGTLA against claims of negligent infliction of emotional distress. See
id. at 831. The City argues the Tennessee Supreme Court incorrectly decided Sallee in “open
conflict with the plain language and unambiguous meaning” of Tennessee Code Annotated section
29-20-205(2). The City, however, properly recognizes this Court’s duty to apply controlling
supreme court precedent and seeks only to preserve this issue in the event of further review. We
accordingly affirm the decision of the trial court. Pursuant to Sallee, the City may be held liable on
a claim for negligent infliction of emotional distress.

                            B. Negligent Infliction of Emotional Distress

         The second issue before this Court is whether the trial court erroneously found the City liable
for negligent infliction of emotional distress. The existence of a “stand-alone” claim for negligent
infliction of emotional distress is a relatively new phenomenon in Tennessee.10 See Estate of Amos
v. Vanderbilt Univ., 62 S.W.3d 133, 137 (Tenn. 2001). Early Tennessee courts adhered to a version
of the “physical manifestation” or “injury” rule used in various jurisdictions. Flax v.
DaimlerChrysler Corp., 272 S.W.3d 521, 528 (Tenn. 2008) (citing Camper v. Minor, 915 S.W.2d
437, 445 (Tenn. 1996); Memphis State Ry. Co. v. Bernstein, 194 S.W. 902, 902 (Tenn. 1917)).
Tennessee plaintiffs historically could not recover for mental injury without an accompanying
physical injury, physical consequence, or other independent basis for tort liability. Estate of Amos,
62 S.W.3d at 137 (citing Laxton v. Orkin Exterminating Co., 639 S.W.2d 431, 433 (Tenn. 1982)).
Although a plaintiff could recover for emotional damages which were “a ‘parasitic’ consequence”
of negligence causing multiple types of damages, id. (citations omitted), a stand-alone claim for
negligent infliction of emotional distress would not lie.

        Experience, however, proved the “physical manifestation” or “injury” rule “inflexible and
inadequate in practice,” leading to its eventual rejection. Camper, 915 S.W.2d at 446. The fatal flaw
of the rule was that it “ignore[d] the fact that some valid emotional injuries simply may not be
accompanied by a contemporaneous physical injury or have physical consequences.” Id. Strict
adherence to the arbitrary line separating compensable claims on the basis of attendant physical
injury inevitably gave way to “harsh results.” See Daniel E. Wanat, Infliction of Emotional Injury:
The General Negligence Claim Within Serious or Severe Injury Limits As Proven by Medical or
Scientific Evidence-the Tennessee Common Law Approach, 36 U. Mem. L. Rev. 233, 234 (2006).
Tennessee courts attempted to ameliorate the harshness of the rule over time “by either formally

        9
         (...continued)
        contract rights, infliction of mental anguish, invasion of right of privacy, or civil rights[.]

Tenn. Code Ann. § 29-20-205(2) (2000).
        10
          Our supreme court “has defined a ‘stand-alone’ negligent infliction of emotional distress claim as
a claim that seeks recovery only for emotional injuries and that is not accompanied by ‘additional claims for
damages.’” Eskin v. Bartee, 262 S.W.3d 727, 735 n.20 (Tenn. 2008) (citing Estate of Amos, 62 S.W.3d at
137).

                                                      -9-
creating exceptions to the rule or by applying the rule in a nonrigorous fashion.” Camper, 915
S.W.2d at 445. The practice effectively diluted the “physical manifestation” or “injury” rule, Eskin
v. Bartee, 262 S.W.3d 727, 734 & n.18 (Tenn. 2008), and created a confusing patchwork of “ad hoc
exceptions,” Camper, 915 S.W.2d at 445. The gradual weakening of the rule on a case-by-case basis
provided favorable and just outcomes for some plaintiffs. But it also deprived the law of “‘logic,
consistency and fairness.’” Camper, 915 S.W.2d at 445; accord Ramsey v. Beavers, 931 S.W.2d
527, 530 (Tenn. 1996).

         The Tennessee Supreme Court in Camper v. Minor, 915 S.W.2d 437 (Tenn. 1996), took up
these concerns, acknowledging the inadequacy and inconsistency of the “rigid and overly formulaic
‘physical manifestation’ or ‘injury’ rule.” Camper, 915 S.W.2d at 444–46. The Camper court
expressed its desire to strike a more appropriate balance between two competing objectives: (1)
“promoting the underlying purpose of negligence law—that of compensating persons who have
sustained emotional injuries attributable to the wrongful conduct of others” and (2) “avoiding the
trivial or fraudulent claims that have been thought to be inevitable due to the subjective nature of
these injuries.” Id. at 440. Our supreme court, after examining several potential approaches, found
Tennessee courts should adhere to a “general negligence approach.” Id. at 446. Justice Drowota,
writing for the unanimous court, explained jurisdictions employing a “general negligence approach”
had determined “negligent infliction of emotional distress cases should be analyzed no differently
than any other negligence case; and that the proper application of the familiar elements of negligence
is the preferable way in which to sort out the genuine from the false, the serious from the trivial.”
Id. at 443 (citations omitted).

         The Camper court, however, did not limit the essential elements of a stand-alone claim for
negligent infliction of emotional distress solely to the ordinary elements of negligence. The court
set forth a test for liability requiring a plaintiff to make three showings in order to recover for
negligent infliction of emotional distress. A plaintiff in Tennessee must (1) satisfy the five elements
of ordinary negligence: duty, breach of duty, injury or loss, causation in fact, and proximate or legal
cause, id. at 446 (citing Kilpatrick v. Bryant, 868 S.W.2d 594, 598 (Tenn. 1993); Bradshaw v.
Daniel, 854 S.W.2d 865, 869 (Tenn. 1993); (2) establish a “serious” or “severe” emotional injury,
id. (citing Burgess v. Superior Court, 831 P.2d 1197, 1200 (Cal. 1992); St. Elizabeth Hosp. v.
Garrard, 730 S.W.2d 649, 653 (Tex. 1987)); and (3) support his or her serious or severe injury with
expert medical or scientific proof, id. (citing Leong v. Takasaki, 520 P.2d 758, 766–67 (Haw. 1974)).
A “serious” or “severe” emotional injury is one that occurs “‘where a reasonable person, normally
constituted, would be unable to adequately cope with the mental stress engendered by the
circumstances of the case.’”11 Id. (quoting Rodrigues v. State, 472 P.2d 509, 520 (Haw. 1970))


        11
           “The ‘unable to adequately cope’ definition of serious or severe mental injury first appeared in
Rodrigues v. State, 52 Haw. 156, 472 P.2d 509, 520 (1970).” Eskin, 262 S.W.3d at 735 n.21. “Tennessee
is one of thirteen states currently using this definition.” Id. n.21. Our supreme court recognized in Eskin v.
Bartee, 262 S.W.3d 727 (Tenn. 2008), that at least "[o]ne knowledgeable commentator has characterized the
definition as "unfortunate" and has called for its further refinement.” Id. n.21 (citing John A. Day, A Primer
                                                                                                  (continued...)

                                                     -10-
(citations omitted).

         The overarching issue here is whether the plaintiffs satisfied the elements of negligent
infliction of emotional distress set forth in Camper.12 The City contends the plaintiffs did not meet
their burden. The City argues Officer White did not owe a duty of care to the students of Ms.
Green’s health class, did not breach any duty of care owed to the students, and was not the proximate
or legal cause of Moriah’s emotional injuries. The principal contention in the City’s brief is that it
was wholly unforeseeable a student in the class would have:

        (1) been molested by her biological father when a small child; (2) been separated
        from her mother in the State foster care system as a result; (3) had no subsequent
        contact with the biological father, to the point of not recognizing him; (4) had such
        biological father who later died in an alcohol-related fatality; (5) not know her

        11
           (...continued)
on the Law of Negligent Infliction of Emotional Distress, Tenn. B.J., May 2005, at 28 n.5.). The concern
is that courts might too narrowly define those circumstances under which a plaintiff may recover to exclude
valid serious or severe mental injuries:

        Over the long run, most people can “cope” with almost anything. They may need therapy,
        they may need medication, they may need both, but they can “cope.” Certainly the Court
        meant to permit recovery in cases where a person sought counseling or received medication,
        particularly if the counseling or medication was received over an extended period.

John A. Day, A Primer on the Law of Negligent Infliction of Emotional Distress, Tenn. B.J., May 2005, at
28 n.5. Although our supreme court in Eskin hinted it might consider recasting the terminology used in the
serious or severe injury analysis to “more reliably differentiate between meritorious and non-meritorious
claims,” Eskin, 262 S.W.3d at 735 n.21, it did not reach the issue under the facts.
        12
          The City does not contend that “objective gatekeeping rules” have been or should be incorporated
into Tennessee’s general negligence approach to negligent infliction of emotional distress which would
prohibit the plaintiffs from recovering under the facts of this case. The Tennessee Supreme Court in Eskin
v. Bartee, 262 S.W.3d 727 (Tenn. 2008), concluded a bystander who does not witness an injury-producing
event must prove the following elements in order to recover for negligent infliction of emotional distress:

        (1) the actual or apparent death or serious physical injury of another caused by the
        defendant’s negligence, (2) the existence of a close and intimate personal relationship
        between the plaintiff and the deceased or injured person, (3) the plaintiff’s observation of
        the actual or apparent death or serious physical injury at the scene of the accident before the
        scene has been materially altered, and (4) the resulting serious or severe emotional injury
        to the plaintiff caused by the observation of the death or injury.

Eskin, 262 S.W.3d at 739 (footnote omitted). The bystander inquiry does not squarely fit the facts of this
case and the City does not submit that other “objective gatekeeping rules,” id. at 736, bar the plaintiffs’
claims. Moreover, the City does not argue Eskin establishes a floor for liable conduct in negligent infliction
of emotional distress cases. We correspondingly limit our review.

                                                     -11-
        biological father’s name or the circumstances of his death; (6) been legally adopted
        by a stepfather; (7) been issued a new birth certificate in a different name; (8)
        declined to report that she knew people by the last name Cabbage during the
        presentation, but attach such significance that she later asked her mother about the
        name; (9) actually viewed the first of the photographs of William Cabbage without
        any recognition, thus going on through the stack from less graphic to the most
        graphic pictures; and (10) then suffer the injury of delayed-onset post-traumatic stress
        disorder after her mother identified the photographed man as Miss [H.’s] biological
        father.13

The City further argues the plaintiffs failed to present reliable expert or scientific testimony
establishing Moriah suffered a serious or severe emotional injury.

                                                 Duty of Care

         The first issue before this Court is whether Officer White owed a duty of care to the students
in Ms. Green’s health class, including Moriah. The City contends only the “Knox County Schools,”
and not Officer White or the City, owed a duty of care to the students.14 Additionally, the City
argues Officer White did not owe a duty of care to protect Moriah against the risk of harm suffered
in this case because her injury was unforeseeable. In the alternative, the City submits the trial court
erred in holding Officer White to a different duty of care than the classroom teacher, Ms. Green. The
plaintiffs respond that Officer White owed a duty of reasonable care to the students viewing the
presentation similar to that imposed on school teachers, which he breached in two ways: (1) he made
the presentation without submitting its content for screening and approval by the administrators of
the Knox County school system, and (2) he failed to insure the presentation did not contain images
depicting a gruesome death of a student’s relative. We conclude Officer White owed a duty of care
to the students to protect them from the foreseeable risk of serious or severe harm that might occur
after viewing photographs of a relative’s mutilated corpse.


        13
          The City offers a somewhat scattershot argument on the issue of foreseeability, declining to
distinguish between foreseeability as it relates to duty and foreseeability as it relates to proximate causation.
The plaintiffs respond in kind. We cannot overly fault their approaches because the proper role of
foreseeability in Tennessee law is constantly evolving. Further, as Justice Holder has noted, “[h]owever
valid the distinction between general and specific foreseeability [when evaluating duty and proximate
causation] may be in theory, the distinction is difficult, if not impossible, to apply in practice.” Satterfield
v. Breeding Insulation Co., 266 S.W.3d 347, 377 (Tenn. 2008) (Holder, J., concurring and dissenting). She
has further suggested “these questions are so interrelated that they are virtually inseparable.” Id. In her view,
“any inquiry into the probability, likelihood, or foreseeability of harm, however the issue is framed, requires
courts to draw overly fine distinctions and, worse yet, to encroach upon the proper function of juries.” Id.
        14
         The City cites no legal or policy justification for its position that only the “Knox County Schools”
owed the students in Ms. Green’s health class a duty of care. The only argument on this point is a single
unsupported assertion, which is insufficient to preserve the issue on appeal. See Bean v. Bean, 40 S.W.3d
52, 55–56 (Tenn. Ct. App. 2000) (citations omitted).

                                                      -12-
         “A duty of care is ‘the legal obligation owed by [a] defendant to [a] plaintiff to conform to
a reasonable person standard of care for the protection against unreasonable risks of harm.’” Downs
ex rel. Downs v. Bush, 263 S.W.3d 812, 819 (Tenn. 2008) (quoting McCall, 913 S.W.2d at 153);
accord Turner v. Jordan, 957 S.W.2d 815, 818 (Tenn. 1997) (citation omitted) (concluding that
typically “a person has a duty to use reasonable care to refrain from conduct that will foreseeably
cause injury to others”). Members of a civil society, as a general rule, must refrain from committing
affirmative acts that a reasonable person should recognize as subjecting another to an unreasonable
risk of harm or posing an unreasonable risk of invasion to another’s interests. Satterfield v. Breeding
Insulation Co., 266 S.W.3d 347, 355 (Tenn. 2008) (citation omitted); accord Giggers v. Memphis
Hous. Auth., 277 S.W.3d 359, 364 (Tenn. 2009) (citation omitted). “The core of negligence is the
violation of this requirement by engaging in ‘behavior which should be recognized as involving
unreasonable danger to others.’” Satterfield, 266 S.W.3d at 355 (quoting W. Page Keeton, Prosser
and Keeton on the Law of Torts § 31, at 169 (5th ed. 1984)). And “the imposition of a legal duty
reflects society’s contemporary policies and social requirements concerning the right of individuals
and the general public to be protected from another’s act or conduct.” Bradshaw v. Daniel, 854
S.W.2d 865, 870 (Tenn. 1993) (citations omitted).

        “When the existence of a particular duty is not a given or when the rules of the established
precedents are not readily applicable, courts will turn to public policy for guidance.” Satterfield, 266
S.W.3d at 365. “Tennessee’s courts use a balancing approach to determine whether the particular
risk should give rise to a duty of reasonable care.” Id. (citing West v. E. Tenn. Pioneer Oil Co., 172
S.W.3d 545, 551 (Tenn. 2005); Burroughs v. Magee, 118 S.W.3d 323, 329 (Tenn. 2003)). Policy-
based factors courts may consider include:

        (1) the foreseeable probability of the harm or injury occurring; (2) the possible
        magnitude of the potential harm or injury; (3) the importance or social value of the
        activity engaged in by the defendant; (4) the usefulness of the conduct to the
        defendant; (5) the feasibility of alternative conduct that is safer; (6) the relative costs
        and burdens associated with that safer conduct; (7) the relative usefulness of the safer
        conduct; and (8) the relative safety of alternative conduct.

Id. at 365 (citing Burroughs, 118 S.W.3d at 329; McCall, 913 S.W.2d at 153). “During the
balancing process, it is permissible for the courts to consider the contemporary values of Tennessee’s
citizens.” Id. at 366 (footnote omitted).

       “While every balancing factor is significant, the foreseeability factor has taken on paramount
importance in Tennessee.”15 Id. (citing Hale v. Ostrow, 166 S.W.3d 713, 716–17 (Tenn. 2005);


        15
          Justice Holder has repeatedly criticized the use of foreseeability during the analysis of duty
because it encroaches upon the role of the fact-finder. E.g., Giggers v. Memphis Hous. Auth., 277 S.W.3d
359, 372 (Tenn. 2009) (Holder, J., concurring and dissenting); Satterfield v. Breeding Insulation Co., 266
S.W.3d 347, 375 (Tenn. 2008) (Holder, J., concurring and dissenting); Lourcey v. Estate of Scarlett, 146
                                                                                             (continued...)

                                                   -13-
Biscan v. Brown, 160 S.W.3d 462, 480 (Tenn. 2005)). General foreseeability is now a threshold
requirement in the duty analysis. Giggers, 277 S.W.3d at 365. “In order to determine whether a duty
is owed in a particular circumstance, courts must first establish that the risk is foreseeable, and, if
so, must then apply a balancing test based upon principles of fairness to identify whether the risk was
unreasonable.” Id. (citing Satterfield, 266 S.W.3d at 366). “This factor is so important that if an
injury could not have been reasonably foreseen, a duty does not arise even if causation-in-fact has
been established.” Satterfield, 266 S.W.3d at 366 (footnote omitted) (citing Doe v. Linder Constr.
Co., 845 S.W.2d 173, 178 (Tenn. 1992)).

        It is important to recognize, however, that “[t]he role that the concept of foreseeability plays
in the context of a court’s determination of the existence and scope of a duty differs from the role
the concept plays when the fact-finder is addressing proximate causation.” Id. (footnote omitted).
Courts evaluating foreseeability in the context of duty must take a more general approach to the
likelihood of harm rather than determining the foreseeability of the specific harm suffered by the
plaintiff. See Satterfield, 266 S.W.3d at 376 (Holder, J., concurring and dissenting); see also
Giggers, 277 S.W.3d at 365 (stating that “no duty will arise when a risk of injury is not generally
foreseeable”).

        For a duty to exist, the defendant’s “conduct must create a recognizable risk of harm
        to the [plaintiff] individually, or to a class of persons—as, for example, all persons
        within a given area of danger—of which the [plaintiff] is a member.” Restatement
        (Second) of Torts § 281 cmt. c, at 4–5. However, because almost any outcome is

        15
           (...continued)
S.W.3d 48, 56 (Tenn. 2004) (Holder, J., concurring). In Satterfield v. Breeding Insulation Co., 266 S.W.3d
347 (Tenn. 2008), for example, she argued that “[b]y incorporating foreseeability into an analysis of duty,
the majority transforms a factual question into a legal issue and expands the authority of judges at the
expense of juries.” Satterfield, 266 S.W.3d at 376 (citation omitted) (Holder, J., concurring and dissenting).
In her estimation, a “collection of twelve people representing a cross-section of the public is better suited
than any judge to make the common-sense and experience-based judgment of foreseeability” and, thus,
should retain primary responsibility for determining when a risk or harm is foreseeable. Id. (citations
omitted). Justice Holder would therefore “eliminate foreseeability from the duty analysis entirely and
conclude that a duty of reasonable care arises whenever a defendant’s conduct poses a risk of harm to persons
or property,” which is consistent with the formulation of duty found in the Restatement (Third) of Torts.
Id. at 377. “Under this approach, the existence of a duty generally would be presumed as long as the plaintiff
has alleged that he or she was harmed by the defendant’s conduct.” Id. Courts, however, would retain
authority to conclude no duty exists as a matter of law in rare instances where, despite the creation of a risk,
“‘an articulated countervailing principle or policy warrants denying or limiting liability in a particular class
of cases.’” Id. at 377–78 (quoting Restatement (Third) of Torts § 7(b)). While we agree that the current test
for duty “forces trial judges to base their decision-making on a razor thin distinction,” id. at 377, an opponent
of Justice Holder’s approach might argue it could impermissibly subject defendants to the whims of a jury
in cases where negligence, as it is currently understood, is obviously lacking. Ultimately, the difficulty
inherent in the current approach and any concerns regarding the proper role of the judge and jury in
negligence cases are matters for our supreme court to consider. The highest court has made its decision, and
we must adhere to precedent until it changes course or refines the current approach.

                                                      -14-
        possible and can be foreseen, the mere fact that a particular outcome might be
        conceivable is not sufficient to give rise to a duty. For the purpose of determining
        whether a duty exists, the courts’ consideration of foreseeability is limited to
        assessing whether there is some probability or likelihood of harm that is serious
        enough to induce a reasonable person to take precautions to avoid it. In this context,
        the courts are not concerned with the ultimate reasonableness, or lack of
        reasonableness, of the defendant’s conduct. Rather, the courts are simply
        ascertaining “whether [the] defendant was obligated to be vigilant of a certain sort
        of harm to the plaintiff.”

Satterfield, 266 S.W.3d at 366–67. Courts may consider, “among other things, the presence or
absence of prior similar incidents” when determining the foreseeability of an event. Giggers, 277
S.W.3d at 365 (citing McClung v. Delta Square Ltd.., 937 S.W.2d 891, 901 (Tenn. 1996)).

         If the plaintiff demonstrates a risk of injury was generally foreseeable, courts must then
examine the relevant public policy considerations to determine whether an enforceable duty existed
at the time of the alleged breach. Giggers, 277 S.W.3d at 366 (citing Satterfield, 266 S.W.3d at
364–65). A duty of reasonable care typically will exist—and a risk of harm will be deemed
unreasonable—where the foreseeability of the risk and the gravity of the potential harm outweigh
the burden on the defendant to prevent the harm from occurring. See Lourcey v. Estate of Scarlett,
146 S.W.3d 48, 54 (Tenn. 2004) (citing Wilder, 913 S.W.2d at 153); see also McCall, 913 S.W.2d
at 153 (stating that “[a] risk is unreasonable and gives rise to a duty to act with due care if the
foreseeable probability and gravity of harm posed by defendant’s conduct outweigh the burden upon
defendant to engage in alternative conduct that would have prevented the harm”). “The
foreseeability and gravity of the harm are linked insofar as the degree of foreseeability needed to
establish a duty is inversely proportional to the magnitude of the foreseeable harm.” Satterfield, 266
S.W.3d at 365 (citing Turner, 957 S.W.2d at 818). “The greater the risk of harm, the less degree of
foreseeability is required.” Id. at 365– 66 (citing Pittman v. Upjohn Co., 890 S.W.2d 425, 433
(Tenn. 1994)).

        Tennessee courts have previously held that schools, teachers, and administrators owe a duty
to exercise reasonable care to preserve the safety of their students.16 Haney v. Bradley Cnty. Bd. of

        16
         The general duty to use reasonable care owed by schools, teachers, and administrators likely does
not extend to unforeseeable risks under the developing law of duty. This Court in Mason ex rel. Mason v.
Metro. Gov’t of Nashville and Davidson Cnty., 189 S.W.3d 217 (Tenn. Ct. App. 2005), stated as follows:

        Society places a significant responsibility upon school officials to provide a safe
        environment for our children, the students. However, such a responsibility does not make
        our school officials insurers of the safety of its students. To the contrary, teachers and
        school districts are not expected to be insurers of the safety of students. Moreover,
        Tennessee does not impose upon teachers the duty to anticipate or foresee the hundreds of
        unexpected student acts that occur in our public schools. This is particularly true when
                                                                                             (continued...)

                                                   -15-
Educ., 160 S.W.3d 886, 897 (Tenn. Ct. App. 2004) (citations omitted); Snider v. Snider, 855 S.W.2d
588, 590 (Tenn. Ct. App. 1993). The trial court, when determining the existence and scope of the
duties in this case, acknowledged teachers must typically adhere to a standard of reasonable care
when dealing with their students in the classroom setting. The court thereafter concluded a school
resource officer owes an analogous duty to act reasonably under the circumstances, impliedly
equating the role of the school resource officer when giving a presentation to that of a school teacher
lecturing on a sensitive topic. The question raised in this appeal is whether the imputation of a duty
of care to a school resource officer under the facts is sound as a matter of law and policy. Because
the existence of a duty of care is a legal question, our review is de novo. See Lourcey, 146 S.W.3d
at 54.

        We must first determine whether “some probability or likelihood of harm” existed that was
“serious enough to induce a reasonable person to take precautions to avoid it.” Satterfield, 266
S.W.3d at 367. Tennessee courts have “historically recognized that it is easily foreseeable that
persons who have a close personal relationship with an injured party will suffer serious or severe
emotional distress when they see someone ‘near and dear’ to them injured.” Eskin, 262 S.W.3d at
738 (citing Ramsey, 931 S.W.2d at 529; Shelton v. Russell Pipe & Foundry Co., 570 S.W.2d 861,
866 (Tenn. 1978)). Although an individual viewing a relative’s mutilated corpse in accident scene
photographs is not physically present at the scene, it is not difficult to imagine the photographs
having a similar effect. Indeed, Officer White’s prior actions when giving the same presentation
demonstrate he recognized the risk inherent in displaying the photographs to a relative of the persons
depicted. Officer White took specific precautions to ensure another student with the last name
“Cabbage” was not related to William Cabbage. Further, he and Ms. Green also arranged an
alternative lesson for another student who was related to an accident victim not depicted in the
photographs.17

       The expert testimony in this case further demonstrates a probability of harm existed for a
student related to one of the accident victims. Dr. Lees testified to a reasonable degree of
psychological certainty and in consideration of her fifteen years experience treating adolescents that
showing graphic accident scene photographs to twelve-year-old students, much less a relative of the




         16
           (...continued)
         injury results from conduct that constitutes a radical departure from reasonable conduct.

Mason, 189 S.W.3d at 221 (internal citations omitted). This Court went on to state that it had “no hesitation
in holding a teacher or local school system to the duty of safeguarding students from reasonably foreseeable
dangerous conditions . . . .” Id. at 224 (emphasis added) (citing Roberts v. Robertson Cnty. Bd. of Educ., 692
S.W.2d 863, 872 (Tenn. Ct. App. 1985).
         17
              We do not suggest the decision to take precautionary measures alone imposes a duty of care on the
actor.

                                                       -16-
deceased, was “inappropriate” and “could have traumatized any twelve-year-old . . . .”18 Dr.
Paulauskas’s testimony supports this conclusion. She testified to a reasonable degree of psychiatric
certainty that the actual cause of Moriah’s PTSD was “the trauma of seeing these pictures of the
father. . . .”19 And she later expressly affirmed in her deposition that the source of the trauma was
Moriah’s viewing of the graphic pictures. The City offered no expert evidence to rebut the testimony
of either mental health professional.

         In light of the record and arguments before us, we conclude it was generally foreseeable that
a student in the class who unexpectedly viewed graphic photographs of a relative’s mutilated corpse
might suffer serious or severe emotional harm. A sufficient risk of serious or severe emotional harm
existed under the facts as to induce a reasonable person in Officer White’s situation to adopt
precautionary measures to prevent a seventh grader from viewing such pictures. We decline,
however, to find it was foreseeable that a student would suffer similar harm simply by viewing
pictures of a graphic nature. In doing so, we place emphasis on the scant evidence suggesting a
reasonable person would expect such photographs to cause serious or severe mental injury in a
normally constituted seventh grader, the fact that simply viewing the photographs was not the cause-
in-fact for Moriah’s injuries, and the fact that Officer White’s presentation did not cause emotional
injuries in any other student over the years. We recognize the possibility that future plaintiffs might
produce evidence warranting a different conclusion, but we find none here.



        18
          The trial court impliedly rejected the possibility that it was “the gruesome nature of the pictures
themselves that caused [Moriah] any injury.” The court explained there was “no proof whatsoever that she
was in any way overly emotionally distraught or overly upset or had any reaction to those pictures until after
school.” The court added, “This [is] not just a problem related to her seeing these pictures. This is a problem
that brings back a molesting father and some other things that occur along the way.”
        19
          Dr. Paulauskas further opined with respect to Moriah that “what adds to her case is that was in fact
her father who molested her when she was four years old.” She explained that Moriah’s history of sexual
abuse could have caused the pictures to affect the girl more profoundly than they might have affected another
person, but she could not testify about any precise relationship between the two because she did not have any
information about whether Moriah exhibited signs of PTSD after the molestation. Dr. Lees also gave
testimony suggesting the prior sexual abuse may have aggravated Moriah’s injuries. When asked whether
Moriah’s sexual abuse at the hands of her father would have any bearing on how profound her reaction would
be to seeing the photographs, Dr. Lees responded:

        I think it would have a profound impact because as I said, that relationship had been severed
        when she was very young. She knew of the situation but had not -- really didn’t have a lot
        of memories that she wanted to talk about about the sexual abuse, but having severed that
        relationship and knowing that that was her biological father and to then see him and his
        mangled body in pictures, I think, has brought of a lot of feelings, feelings that she had in
        terms of her feelings about him and also just the horrific way in which he died.

The parties, however, leave this Court to wonder precisely what role Moriah’s prior sexual abuse played in
the manifestation of her resulting emotional injuries.

                                                     -17-
        The pivotal issue is consequently whether a duty of care should be imposed in light of the
relevant balancing factors. We conclude it should. The evidence demonstrates the magnitude of
potential emotional harm a student might suffer when unexpectedly viewing photographs of a
deceased relative is high. The expert testimony suggests the usefulness of displaying the
photographs is questionable.20 It is quite feasible to send a similar message regarding the dangers
of alcohol use to the students through less harmful means or to implement precautionary measures
designed to screen students related to the accident victims. The relative costs associated with
implementing such precautionary measures or creating an alternative presentation are de minimis.
The relative usefulness of the alternative programs appears commensurate with that of the
complained-of conduct in light of the expert testimony. And the relative safety of the alternative
course of action is much enhanced. We therefore conclude Officer White owed a duty to take
reasonable care when displaying the accident scene photographs to a class of students potentially
related to the victims.21

         We recognize that informing students of the dangers of drunk driving and alcohol abuse, even
in students as young as twelve years old, is of ever-growing importance. Officer White testified at
trial that in his substantial experience as a police officer he not only observed twelve-, thirteen-, and
fourteen-year-olds drinking alcohol, but he had also seen children of the same age operating a vehicle
under the influence. A survey conducted of Knox County high school students supported the
officer’s field observations. A report entitled “Risk Behaviors Among Knox County, TN
Adolescents,” which was derived from 861 responses to the 2005 Knox County Youth Risk Behavior
Survey, states that approximately 22.7 percent of respondents had ridden in a vehicle driven by a
person under the influence of alcohol, including 22.8 percent of ninth graders; 10.0 percent of
respondents had driven after drinking alcohol, including 9.1 percent of ninth graders;22 67.6 percent
of respondents had consumed alcohol at least once, including 61.2 percent of ninth graders; 34.4
percent of respondents had consumed alcohol within the past thirty days, including 25.9 percent of


        20
           Dr. Lees and Dr. Paulauskas both testified they were unaware of any studies or literature suggesting
that displaying graphic photographs of alcohol-related fatalities to seventh grade students would deter future
behavior. The City similarly admitted Officer White “was aware of no studies or literature indicating that
showing graphic photographs of decease[d] accident victims to middle school students would be an effective
deterrent to prevent driving under the influence.” Neither the experts’ testimonies nor the City’s admission
forecloses the possibility that such studies or literature exists. Also, Ms. Green testified in her experience
as a health teacher that she believed Officer White’s presentation was an effective way to teach the drunk
driving curriculum to seventh grade students.
        21
           We need not address under the facts whether a school resource officer should generally possess
a duty of care when performing a role mirroring that of a teacher. But we note our supreme court in R.D.S.
v. State, 245 S.W.3d 356 (Tenn. 2008), concluded a school resource officer may, under the facts of any given
case, occupy the role of school official whose “basic task is to educate students in a safe environment” rather
than the role of a law enforcement officer whose “primary duty is to detect and deter crime.” R.D.S., 245
S.W.3d at 368.
        22
             The report advises the reader to interpret the 9.1 percent figure with caution.

                                                       -18-
ninth graders; and 22.8 percent of respondents reported drinking five or more alcohol beverages in
a single episode in the past thirty days, including 20.2 percent of ninth graders. Most alarmingly,
17.1 percent of respondents reported drinking alcohol (other than a few sips) before the age of 13,
including 23.0 percent of ninth graders. We applaud Officer White, Ms. Green, and the Knox
County school system for recognizing the importance of teaching young people about the dangers
of alcohol consumption before it is too late. Given the failure of the City, however, to produce
evidence demonstrating the effectiveness or appropriateness of displaying graphic photographs of
alcohol-related fatalities to seventh graders, we cannot conclude this very important policy
justification outweighs the risk of harm presented. We thus conclude Officer White owed a limited
duty of care to the students in Ms. Green’s health class when distributing the photographs.

        We find the issue of whether the trial court held Officer White or the City to a duty of care
different from the duty it attributed to Ms. Green or the County to be irrelevant. Neither party
presents as an issue on appeal whether the trial court erred when it concluded the County should not
be held liable. It is therefore unnecessary to consider whether the court should have imposed a
greater duty on Ms. Green. Moreover, we read the trial court’s decision as imposing an analogous
duty of care on Ms. Green but concluding she did not breach the duty of reasonable care owed to her
students under the facts. The court did not expressly differentiate between the duty of care the
parties or their agents owed to the students. The court instead concluded neither Officer White nor
Ms. Green’s failure to seek approval of the presentation amounted to negligent conduct. It appears
the court found no basis for holding the County liable for negligent infliction of emotional distress
because Ms. Green did not personally distribute the photographs to the class. Whether the trial court
erred when it concluded Ms. Green did not breach the standard of care she owed to the students by
permitting Officer White to give the presentation is an altogether different issue, and one not
presented for consideration in this appeal.

                                           Breach of Duty

         Having concluded Officer White owed a duty of care to protect students in Ms. Green’s
health class from the general harm associated with viewing graphic photographs of a relative’s dead
body, we proceed to the second issue before this Court: whether Officer White breached the duty of
care. “Once it is determined that [a] defendant owed [a] plaintiff a legal obligation to conform to
a reasonable person standard of conduct, i.e., a duty—the question becomes whether [the] defendant
failed to exercise reasonable care under the circumstances, i.e., whether [the] defendant breached the
duty.” McCall v. Wilder, 913 S.W.2d 150, 153 (Tenn. 1995). “What the defendant must do, or must
not do, is a question of the standard of conduct required to satisfy the duty.” Id. (citing W. Keeton,
Prosser and Keeton on the Law of Torts, § 356 (5th ed. 1984)). Typically, a defendant must exercise
ordinary or reasonable care. See Patterson-Khoury v. Wilson World Hotel-Cherry Road, Inc., 139
S.W.3d 281, 285 (Tenn. Ct. App. 2003).

       Ordinary or reasonable care is “the care an ordinarily prudent person would take under the
circumstances.” Snider v. Snider, 855 S.W.2d 588, 590 (Tenn. Ct. App. 1993) (citing Hawkins Cnty.
v. Davis, 391 S.W.2d 658, 660 (Tenn. 1965)). “‘Ordinary, or reasonable, care is to be estimated by


                                                -19-
the risk entailed through probable dangers attending the particular situation and is to be
commensurate with the risk of injury.’” Patterson-Khoury, 139 S.W.3d at 285 (quoting McClung,
937 S.W.2d at 895). In other terms, a defendant must take reasonable care in light of the apparent
risks. McCall, 913 S.W.2d at 153 (citations omitted). As our supreme court has explained,


       “Negligence already has been defined as conduct which falls below a standard
       established by the law for the protection of others against unreasonable risk of harm.
       The idea of risk in this context necessarily involves a recognizable danger, based
       upon some knowledge of the existing facts, and some reasonable belief that harm
       may possibly follow. Risk, for this purpose, may then be defined as a danger which
       is apparent, or should be apparent, to one in the position of the actor. The actor’s
       conduct must be judged in the light of the possibilities apparent to him at the time,
       and not by looking backward “with the wisdom born of the event.” The standard is
       one of conduct, rather than of consequences. It is not enough that everyone can see
       now that the risk was great, if it was not apparent when the conduct occurred.”

Doe, 845 S.W.2d at 178 (quoting 5 Prosser and Keeton, The Law of Torts § 31, p. 170 (1984)). A
breach of duty exists only if the defendant has not exercised reasonable or ordinary care. McCall,
913 S.W.2d at 153–54 (citing Doe, 845 S.W.2d at 178). The question of whether a defendant
breached a duty is an issue of fact. Patterson-Khoury, 139 S.W.3d at 285 (citing Staples v. CBL &
Assoc., 15 S.W.3d 83, 91 (Tenn. 2000); Anderson v. City of Chattanooga, 978 S.W.2d 105, 107
(Tenn. Ct. App. 1998)).

         The trial court concluded Officer White was negligent because he circulated the photographs
at issue “not knowing what emotional reaction he would get from every student involved.” We think
the trial court’s conclusion places a burden on Officer White that surpasses the duty to exercise
reasonable care in light of the apparent risks. We are mindful of the fact that Moriah was twelve
years old at the time of the presentation. The age, experience, and judgment of a twelve-year-old
student are factors a court should consider when determining the adequacy of the precautions taken
to prevent harm. See Hawkins Cnty. v. Davis, 391 S.W.2d 658, 660 (Tenn. 1965) (holding a school
bus driver owed a duty to exercise reasonable care “proportionate to the age of the child and its
ability, or lack of ability, to care for itself” when entrusted with a child of tender years); King by
King v. Kartanson, 720 S.W.2d 65, 68 (Tenn. Ct. App. 1986) (citation omitted) (stating that standard
of reasonable care that teachers owe their students “must be determined with reference to the age and
inexperience of the students, their maturity, and the dangers to which they may be exposed”);
Roberts v. Robertson Cnty. Bd. of Educ., 692 S.W.2d 863, 870–71 (Tenn. Ct. App. 1985) (finding
a high school vocational teacher owed a duty to take precautions a reasonable person would take to
protect shop students from an unreasonable risk of harm in view of, among other things, the age and
experience of the students). We nevertheless conclude Officer White took reasonable care to avoid
the apparent risk of inflicting emotional harm on a seventh grade student related to one of the
accident victims depicted in his presentation.



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         Officer White took several affirmative actions to prevent a student related to one of the
accident victims from viewing the photographs. He questioned Ms. Green about the students in the
class to determine if any known risks existed. He appears to have reviewed the class roll for students
with the same last name of the deceased. He told the students the names of the deceased. He
described the nature of the accidents. He wrote the names of the deceased on the envelopes
containing the photographs. He made sure every student in the classroom understood the nature of
the photographs. He arranged the photographs in a manner that allowed the students to avoid
viewing the more graphic photographs if they so desired. And he instructed the students to view the
photographs only if they wished to do so. While Officer White could have gone a step further and
sought parental consent before displaying the pictures, his conduct was reasonable in light of the
apparent risks. The possibility that a student in the classroom would not know whether an individual
was her father, would not raise her concerns with her teacher or the presenter, would not recognize
her father in the photographs, would view each of the photographs, would later discover the
photographs depicted her estranged biological father, and would consequently suffer serious or
severe emotional harm was not an apparent risk of giving the presentation. We accordingly reverse
the trial court’s finding of breach.

                                          V. Conclusion

        Officer White owed a duty to protect Moriah from the foreseeable risk of harm she might
suffer when viewing graphic photographs of a deceased relative. Officer White nevertheless took
reasonable precautions to prevent Moriah or any other student in the class from suffering the serious
or severe emotional harm that might result from viewing graphic photographs of a relative’s dead
body. Thus, no breach of duty occurred and the plaintiffs have not established their claim for
negligence. We as a result need not decide whether Officer White’s actions were the proximate
cause or legal cause of Moriah’s injury, which does not arise unless a breach of duty has been
proven. See Dan B. Dobbs, The Law of Torts § 180 (2000). It is also unnecessary to consider
whether the plaintiffs presented expert or scientific evidence of a severe or serious mental injury.
The decision of the trial court is reversed. We tax the costs of this appeal to the appellee, Marla H.
individually and as next friend of Moriah H., for which execution may issue if necessary.




                                                       _________________________________
                                                       DAVID R. FARMER, JUDGE




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