
440 B.R. 121 (2009)
In re George Brooks SHEFFER and Karla Jean Sheffer, Debtors.
Brandon Edward Landas, Plaintiff,
v.
George Brooks Sheffer and Karla Jean Sheffer, Defendant.
Bankruptcy No. 08-11881-RGM. Adversary No. 09-1117.
United States Bankruptcy Court, E.D. Virginia, Alexandria Division.
December 3, 2009.
George Brooks Sheffer, pro se.
Karla Jean Sheffer, pro se.

MEMORANDUM OPINION
ROBERT G. MAYER, Bankruptcy Judge.
THIS CASE was before the court on December 1, 2009, on Brandon E. Landas' motion for default judgment.
This case was filed on May 13, 2009. On May 14, 2009, the clerk issued a summons to the plaintiff to be served by him. The summons required an answer to be filed by June 14, 2009. Mr. Landas filed a letter together with his proof of service on July 17, 2009. (Docket Entry 6). In the cover letter, he states that he mailed the summons on May 23, 2009. Mr. Landas also attached a United States Postal Service mailing receipt showing a mailing on May 23, 2009. The May 23, 2009 mailing shows that the item was mailed by certified mail. The proof of service shows that he again mailed the summons and complaint on July 8, 2009. It is clear that the debtors received one or the other summons and complaint because they filed an answer on September 21, 2009. (Docket Entry 7).
*122 There is some confusion as to the proper means of service, the time of service, and the time for filing a response. It does not appear that the initial summons was properly served by Mr. Landas. See In re Frazier 394 B.R. 399 (Bankr.E.D.Va. 2008). The Federal Rules of Bankruptcy Procedure permit service by first class mail on debtors. First class mail, however, is not the same as certified mail. Certified mail imposes additional obligations and the mail may not be received timely by the named recipient. Here, while it is clear that the complaint was received by the defendants, it is not clear when it was received.
The parties are clearly at issue and the matter is set for trial on January 21, 2010. All parties have filed the exhibits that they wish to use and may produce witnesses. No subpoenas have been issued for witnesses. If subpoenas are desired, they should be requested promptly. Witnesses may appear voluntarily without a subpoena, but the party takes the risk of non-appearance if they are not subpoenaed.
In these circumstances, where both parties are representing themselves, it is preferable to resolve the matter on the merits not on a default, particularly when the default is unclear. Notwithstanding that the answer may have been late, it provided enough time for both parties to file exhibits by December 1, 2009, and be prepared for trial on January 21, 2010. For the foregoing reasons, the motion for default judgment will be denied.
