         In the United States Court of Federal Claims
                                  OFFICE OF SPECIAL MASTERS
                                            No. 17-804V
                                     Filed: December 4, 2018
                                          UNPUBLISHED


    JULIA HAYES,

                         Petitioner,                          Social Media; Discovery
    v.

    SECRETARY OF HEALTH AND
    HUMAN SERVICES,

                        Respondent.


Leah VaSahnja Durant, Law Offices of Leah V. Durant, PLLC, Washington, DC, for
petitioner.
Traci R. Patton, U.S. Department of Justice, Washington, DC, for respondent.

            ORDER COMPELLING PRODUCTION OF SOCIAL MEDIA POSTS
                         AND VIDEO RECORDINGS 1

      The parties dispute whether the petitioner, Julia Hayes, is required to produce
her social media posts and video recordings. For the reasons explained below, she is.

       On June 15, 2017, petitioner filed a petition for compensation under the National
Vaccine Injury Compensation Program, 42 U.S.C. §300aa-10, et seq., 2 (the “Vaccine
Act”). Petitioner alleges that that her influenza (“flu”) vaccination on September 29,
2016 caused her to suffer a shoulder injury related to vaccine administration (“SIRVA”).
(ECF No. 1 at 1.) The case was assigned to the Special Processing Unit of the Office of
Special Masters.

1 The undersigned intends to post this ruling on the United States Court of Federal Claims' website. This

means the ruling will be available to anyone with access to the internet. In accordance with Vaccine
Rule 18(b), petitioner has 14 days to identify and move to redact medical or other information, the
disclosure of which would constitute an unwarranted invasion of privacy. If, upon review, the undersigned
agrees that the identified material fits within this definition, the undersigned will redact such material from
public access. Because this unpublished ruling contains a reasoned explanation for the action in this
case, undersigned is required to post it on the United States Court of Federal Claims' website in
accordance with the E-Government Act of 2002. 44 U.S.C. § 3501 note (2012) (Federal Management
and Promotion of Electronic Government Services).

2National Childhood Vaccine Injury Act of 1986, Pub. L. No. 99-660, 100 Stat. 3755. Hereinafter, for
ease of citation, all “§” references to the Vaccine Act will be to the pertinent subparagraph of 42 U.S.C. §
300aa (2012).
        On February 1, 2018, respondent filed a Rule 4(c) Report. (ECF No. 17.) In the
report, respondent conceded that petitioner was entitled to compensation, and that
petitioner’s injury is consistent with a shoulder injury related to vaccine administration
(“SIRVA”) as defined on the Vaccine Injury Table. (Id. at 1, 3.) On February 2, 2018, a
Ruling on Entitlement was issued, which held petitioner is entitled to compensation.
(ECF No. 19).

I. Summary of Facts

        Petitioner was a 20 year old college student, with a part-time job as a Dietary
Aide, when she received an influenza vaccination on September 29, 2016 as required
by her employer. (Ex. 8 at ¶¶ 1-2, Ex. 1 at 1.) On October 13, 2016, she presented to
the Penn Medicine Chester County Hospital Occupational Health Center (“Occupational
Health Center”) and was seen by Chad Jeffrey, PA-C, with a chief complaint of “Pain
after Flu Shot on 9/29/2016-shoulder.” (Ex. 2 at 2). Petitioner reported “[i]nitial
stiffness/soreness subsided, then about 5 days later greater pain and restriction of
movement developed, severe pain as of 10/9 and 10/10.” (Id.) Petitioner further
reported that she was “a little sore for 2 days” after the vaccination, but at “day 4 or 5
she started to increase in her soreness and after working 2 days in a row her pain was
really bad – brought her to tears. . . . She has not worked since Sunday and pain has
started to subside.” (Id. at 3). Petitioner was diagnosed with “[p]ain in left shoulder” and
permitted to return to full work duty with an accommodation to use her left “hand as
tolerated” and to follow-up with the Occupational Health Center in two weeks. (Id.)

         Petitioner presented again to the Occupational Health Center on October 25,
2016, she reported that she “continue[d] to have pain, but ha[d] been able to manage
‘just fine.’” (Id. at 5.) Petitioner reported she “only ha[d] pain with certain motions” and
that she was “able to sleep with no problem.” (Id.) Petitioner was discharged, her
recommended work status was regular duty, and she was instructed to follow-up in one
month if her condition was not improved. (Id. at 6.)

       Petitioner presented to the Occupational Health Center on January 27, 2017 for a
physical examination for a new job in food service. (Id. at 9-10.) Petitioner reported her
prior work-related injury of “tendonitis in left shoulder as a result from flu shot
administration” in her occupational and medical history (id. at 12) and was cleared to
work without any restrictions (id. at 9).

         Six days prior to the filling of the instant Petition, on June 9, 2017, petitioner was
seen by Thomas Michener, MD at Premiere Orthopedic and Sports Medicine for left
shoulder pain. (Ex. 4 at 1.) She reported her symptoms as “chronic traumatic”
“occur[ing] intermittently” “mild-moderate” and “aggravated by physical therapy, lifting
away from the body and moving the arm suddenly.” Petitioner reported that “[i]n addition
to left shoulder pain [she] [was] also experiencing decreased mobility, joint tenderness
and weakness.” (Id.) It was noted petitioner had experienced “pain since getting a flu
vaccine in September.” (Id.) On exam, petitioner was noted to have a pain free range
of motion in her left shoulder (id. at 2), however, Dr. Michener noted she did have “some



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underlying hyper laxity and scapular protraction” which he believed “would benefit from
a course of physical therapy work on rotator cuff and scapular strengthening.” (Id. at 3.)
Dr. Michener referred petitioner to physical therapy. (Id.)

        Petitioner did not attempt physical therapy3 and did not seek medical treatment
again for her shoulder until one year later at a June 13, 2018 appointment with James
FitzGibbons, MD, with the Orthopaedic Specialty Group. (Ex. 9 at 1.) Petitioner
reported that she developed pain in her left shoulder after a flu shot in 2016, that she
saw “a doctor at that time, and she just did some home physical therapy type of
exercises, and over about 6 months, gradually her symptoms diminished.” (Id.) She
further reported that “[t]his past winter she had a ‘flare up’ . . . gradually those symptoms
settle[d] down as well. Currently she continues to have intermittent pain that can be
moderate at times.” (Id.) Dr. FitzGibbons’ impression was left rotator cuff tendonitis
and left shoulder bursitis. (Id. at 2.) Dr. FitzGibbons referred petitioner to physical
therapy and recommended she follow-up with him in four weeks. (Id.) 4

II. Respondent’s Motion to Compel Production of Potentially Relevant Social
Media and Video Evidence and Petitioner’s Opposition

        Subsequent to respondent’s concession and the undersigned’s Ruling on
Entitlement finding petitioner entitled to damages for her SIRVA, a damages order was
filed and the parties engaged in informal discussions to resolve damages in this case.
(ECF No. 20.) At a status conference convened on May 17, 2017 to discuss the parties’
progress resolving damages, the parties reported they were unable to reach agreement
as to the appropriate amount of damages and sought a damages hearing. 5 (ECF No.
26.) Respondent requested petitioner file any outstanding and/or updated medical
records, as well as all of her social media posts since her date of vaccination. After
petitioner objected to this request, the undersigned ordered respondent to file a motion
detailing his request. (Id. at 2.)

      On June 7, 2018, respondent filed a Motion to Compel Production of Potentially
Relevant Social Media and Video Evidence (petitioner’s “Motion”). (ECF No. 27.)
Respondent requests that petitioner be compelled

          to produce the following evidence, from September 29, 2016, the date of
          the vaccination at issue in this case, through the present:
3 Petitioner avers in her supplemental affidavit that she did not begin physical therapy at first in part
because she was working through that June, and then returned home for a short summer college break.
She intended to begin physical therapy when she returned to college for her senior year, however with a
full course load, job, and preparing for graduation she decided to wait to pursue physical therapy until she
returned home, nonetheless petitioner did indicate a “flare-up” with her shoulder injury that school year.
(Ex. 10 at ¶6.)

4 Petitioner avers in her supplemental affidavit that she began the recommended physical therapy
regimen. (Ex. 10 at ¶6.)

5   A damages hearing is set for April 4, 2019. (ECF No. 32.)



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    1) Social media postings, including but not limited to statements, photos,
       blogs, and videos, on any of petitioner’s social media accounts, including
       but not limited to Facebook, Instagram, and Twitter, that: 1) refer or relate
       to pain and suffering petitioner alleges to have suffered due to her
       September 2016 shoulder injury; 2) refer or relate to any activities in which
       petitioner participated; 3) refer or relate to the physical capabilities of
       petitioner; or 4) refer or relate to other, unrelated physical injuries suffered
       by petitioner subsequent to September 29, 2016.

    2) Any video recordings of petitioner, which are available to her and that: 1)
       refer or relate to pain and suffering petitioner alleges to have suffered due
       to her September 2016 shoulder injury; 2) refer or relate to any activities in
       which petitioner participated; 3) refer or relate to the physical capabilities
       of petitioner; or 4) refer or relate to other, unrelated physical injuries
       suffered by petitioner subsequent to September 29, 2016.

(ECF No. 27 at 3-4.) Respondent indicates that “[d]ue the paucity of post-injury medical
records available in this case, production of the evidence described above is relevant
and necessary to a determination of the severity of petitioner’s injury, and thus, to a
determination of the appropriate amount of compensation to be awarded for petitioner’s
pain and suffering.” (Id. at 4.)

        On June 21, 2018, petitioner filed Petitioner’s Response to Motion to Compel
Production of Potentially Relevant Social Media and Video Evidence (petitioner’s
“Response”), updated medical records, and a supplemental affidavit from petitioner.
(ECF Nos. 28-29.) Petitioner asserts respondent’s Motion should be denied. (ECF No.
29.) Petitioner argues that requiring the production of all of her social media posts is a
“fishing expedition” that is unreasonable, overly-broad and an unwarranted invasion of
privacy. (ECF No. 27 at 6, 8-9). Petitioner avers that she “feels ‘violated’ by having to
put all of the personal details of her entire life on display simply because she seeks
compensation for a conceded shoulder injury.” (Id. at 8 citing petitioner’s supplemental
affidavit (Ex. 10).) Petitioner further argues that her privacy interest and the privacy
interests of people she mentions in her posts outweigh the “government’s desire to
probe each and every aspect of petitioner’s personal life.” (Id. at 9.) Petitioner states
that her “privacy is to be strictly protected,” under the Vaccine Act and that to compel
production of all social media posts is “clearly against Congress’ intent.” (Id. at 9.)
Petitioner also argues the scope of respondent’s request is unclear noting that at the
May 17, 2017 status conference respondent requested all social media posts
subsequent to her vaccination, however petitioner asserts in her Response that
respondent now requests potentially relevant social media. 6 (Id. at 10-11.) Accordingly,
6 The undersigned disagrees that respondent’s request is unclear, and further notes that respondent is

not moving for the production of all social media evidence as asserted throughout petitioner’s Response
to respondent’s Motion. Although, respondent, at the May 17, 2018 status conference, initially requested
all social media evidence subsequent to petitioner’s vaccination, respondent’s Motion clarified and
tailored his request for specific social media and video evidence. (See ECF No. 27 at 3-4.)



                                                   4
petitioner argues that respondent’s Motion presents many practical concerns on how to
determine the relevancy of petitioner’s social media posts and video files. (Id.)
Petitioner proposes a procedure in which another special master would be appointed to
manage discovery and privately review the social media posts and video files, for
relevancy, to protect the undersigned from being biased by the posts may be
necessary. (Id. at 11.)

        Petitioner asserts “her rights to equal protection under the law” in the event
respondent has chosen this case to compel social media protection based on
petitioner’s age and status as a college student. 7 (Id. at 12.) Lastly, petitioner argues
that requiring the production of social media posts in the Vaccine Program might be
overwhelming for Program counsel and is contrary to the expedited case processing
contemplated by Congress. (Id. at 12-13.)

       On July 23, 2018, respondent filed Respondent’s Reply to Petitioner’s Objection
to Motion to Compel Production of Potentially Relevant Social Media and Video
Evidence (respondent’s “Reply”). (ECF No. 34.) Respondent states that the “social
media and video evidence is both relevant and necessary, as it may provide
contemporaneous evidence regarding petitioner’s physical activities from the time of her
vaccination to the present” and may assist the undersigned “in determining an
appropriate award for petitioner’s pain and suffering.” (Id. at 1.) Further, respondent
explains that his request is narrowly tailored to

        social media and video evidence that “refer[s] or relate[s]” to petitioner’s
        alleged damages, her physical activities and capabilities, or other injuries
        – limitations intended to produce content that will address the factual
        questions underpinning an accurate damages assessment. Specifically,
        production of this material may clarify the evolution of petitioner’s allegedly
        ongoing SIRVA, as well as inform a decision regarding petitioner’s pain in
        the months immediately following her vaccination, and is therefore both
        relevant and necessary to achieving a fair result.

(Id. at 9.)

        Respondent asserts that providing the requested social media and video
evidence would not post an undue burden on petitioner and that the “Vaccine Act
explicitly safeguards personal material.” (Id. at 10-12.)

III. Analysis

      Having fully considered the parties’ arguments, the undersigned grants
respondent’s motion to compel the filing of the requested social media and video
evidence for the following reasons. The undersigned notes that Special Master Moran

7At the May 17, 2018 status conference, respondent noted petitioner’s age, in addition to the paucity of
medical records, in making the request for petitioner’s social media posts. (ECF No. 26 at 2.)



                                                    5
recently considered whether a petitioner was required to produce social media posts in
another case involving the same petitioner’s counsel and substantially similar
arguments and ruled that petitioner was required to produce this evidence.
Bossenbroek v. Sec’y of Health & Human Servs., No. 17-122V, 2018 WL 4790383 (Fed.
Cl. Spec. Mstr., Sept. 4, 2018)(Published Order Denying Motion to Quash). The
undersigned’s finds the analysis in Bossenbroek to be cogent and well-reasoned and
adopts it in full.

        For discovery requests in the Vaccine Program, the Vaccine Act provides that a
special master may require “such evidence as may be reasonable and necessary,” may
require “the submission of such information as may be reasonable and necessary,” and
may require “the testimony of any person and the production of any documents as may
be reasonable and necessary.” 42 U.S.C. § 300aa–12(d)(3)(B). Moreover, Vaccine
Rule 7(b) permits parties to move, during a status conference or by filing a motion, for
additional discovery procedures set forth in the Rules of the Court of Federal Claims, if
the evidence is insufficient, and the movant must include the reasons why the current
informal discovery techniques have been insufficient. For special masters to make well-
informed decisions, the Federal Circuit held that ordering the production of
supplemental information is well within special masters’ authority over discovery
proceedings. See Simanski v. Sec’y of Health & Human Servs., 671 F.3d 1368, 1380-
81 (Fed. Cir. 2012); Whitecotton v. Sec’y of Health & Human Servs., 81 F.3d 1099,
1108 (Fed. Cir. 1996) (noting that “the permissible scope of the special master's inquiry
is virtually unlimited”).

       In the instant case, petitioner’s social media posts and video recordings are
reasonable and necessary evidence for the undersigned to determine the appropriate
compensation for petitioner’s SIRVA. Petitioner contends that the production of her
social media posts and video evidence is overly broad and nothing more than a “fishing
expedition.” However, petitioner ignores that respondent explicitly narrowed and
tailored his request for specific social media and video evidence in his Motion. As for
the necessity of the evidence, respondent explains, in line with the Vaccine Guidelines, 8
how the social media posts and videos are reasonably and directly relevant to
establishing the severity of the ongoing injury petitioner alleges, and thus determining
an appropriate award of damages in this case. (ECF No. 33 at 8-10.) The undersigned
agrees with respondent that the social media posts and video evidence are relevant and
thus reasonable and necessary for establishing petitioner’s condition, and pain and
suffering, during the significant undocumented time periods where petitioner asserts she
experienced an ongoing injury related to her vaccination, to include: October 26, 2016
– January 26, 2016, January 28, 2017 – June 8, 2017, June 10, 2017 – June 12, 2018. 9

8 The Vaccine Guidelines state that “[v]ideos made prior to and after the administration of the vaccine(s)
in question may be relevant to a vaccine injury claim. Likewise, entries in various social media or e-mail
messages made at or near the time of the injury claimed may provide information relevant to establishing
onset or severity of an injury. Such videos and files should be located and preserved, and their existence
reported to the court.” Section II, Chapter 3, ¶ 10.

9   As noted by respondent



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        Moreover, the reasonableness of the request takes into account the relative
burden in producing the information. See In re Claims for Vaccine Injuries Resulting in
Autism Spectrum Disorder or a Similar Neurodevelopmental Disorder, 2004 WL
1660351, at *8-9 (Fed. Cl. Spec. Mstr. July 16, 2004) (stating special masters “must
consider the burden on the party who would be required to testify or produce
documents” and holding the vaccine manufacturer’s documents were not necessary).
Unlike the third party manufacturers that In re Claims considered, petitioner, who
initiated this proceeding, has relatively little standing to complain that the Secretary is
investigating unrelated aspects of her life. Further, petitioner asserts that her SIRVA
interfered with her ability to perform many activities she engaged in prior to her
vaccination, and by claiming so, she has put aspects of her personal life at issue. (See
Ex. 8 at ¶10, Ex. 10 at ¶¶ 6, 9.) The Secretary should be allowed to explore the
accuracy of this allegation. Petitioner also has not argued that the production is
burdensome in regard to it being difficult to obtain the information. Petitioner easily has
the capacity to obtain the information she presented on social media, as well as the
capacity to obtain any videos to which she has access.

        Petitioner asserts a general right of privacy should preclude the filing of her social
media evidence, but she has not established that there is a right of privacy with regards
to the production of social media. See Impson v. Dixie Elec. Membership Corp., No. 14-
632-JWD-RLB, 2015 WL 9413122, at *4 (M.D. La. Dec. 22, 2015) (holding that even if
someone maintains a private profile, the content is shared with other third-parties
creating no privacy expectations); E.E.O.C. v. Simply Storage Mgmt., LLC, 270 F.R.D.
430, 437 (S.D. Ind. 2010) (noting that although parties might be embarrassed by the
production of social networking posts, this concern is outweighed by the fact that the
posts have already been shared with other people and that disclosure of the posts are
limited by a protective order). Petitioner attempts to ground her right to privacy in the
Vaccine Act. She states that Congress intended to protect the sensitive information of
petitioners in the Program. (ECF No. 29 at 9.) However, petitioner conflates different
aspects of the Vaccine Act. The Vaccine Act states:

       (A) Except as provided in subparagraph (B), information submitted to a special
           master or the court in a proceeding on a petition may not be disclosed to a
           person who is not a party to the proceeding without the express written
           consent of the person who submitted the information.


       petitioner’s medical records do not establish whether the severity of petitioner’s SIRVA
       was static, whether it gradually improved, or whether it eventually resolved and was
       replaced by shoulder pain engendered by an alternate cause. Relevant social media and
       videos may give the [undersigned] insight into petitioner’s activities during this period of
       time and thus inform [the undersigned’s] decision on an appropriate award of pain and
       suffering.

(ECF No. 33 at 10).




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        (B) A decision of a special master or the court in a proceeding shall be
            disclosed, except that if the decision is to include information—

            (i)      which is trade secret or commercial or financial information
                     which is privileged and confidential, or

            (ii)     which are medical files and similar files the disclosure of which
                     would constitute a clearly unwarranted invasion of privacy, and
                     if the person who submitted such information objects to the
                     inclusion of such information in the decision, the decision shall
                     be disclosed without such information.

             and if the person who submitted such information objects to the
             inclusion of such information in the decision, the decision shall be
             disclosed without such information.

42 U.S.C. § 300aa–12(d)(4) (emphasis added).

        Although petitioner references Section 12(d)(4)(B) and Vaccine Rule 18(b), the
more appropriate reference is Section 12(d)(4)(A) because Section 12(d)(4)(B) places
potential limits on what can be disclosed in a special master’s public decision. 10
Section 12(d)(4)(A) sets out Congress’ concerns regarding the privacy of information
petitioners in the Vaccine Program submit as evidence. Under Section 12(d)(4)(A),
Congress permits the disclosure of evidentiary filings only with petitioners’ written
consent. In petitioner’s case, her social media posts and video evidence will remain
sealed, if she does not provide written consent to others. In sum, petitioner misinterprets
Section 14(d)(4)(A)-(B) by suggesting that her social media posts and video evidence
so similar to medical files that Congress recognized the production of social media and
video evidence as an unwarranted invasion of privacy.

        Additionally, petitioner is concerned about the undersigned’s possible bias upon
his review of her social media posts. It is difficult to imagine what petitioner’s posted
that leads her to assert that her postings are so inflammatory that they will prevent a
judicial officer from acting fairly. However, after producing the social media posts, she
may make a motion for recusal identifying the alleged sources of bias. See Withrow v.
Larkin, 421 U.S. 35, 47 (1975) (noting that a general assertion of judicial bias because
of pre-trial involvement is lacking and this involvement does not thwart well-reasoned
and unbiased decisions of fact or entitlement); Bieber v. Dep’t of the Army, 287 F.3d
1358, 1362-63 (Fed. Cir. 2002).




10 Further, in accordance with Section 12(d)(4)(B) and Vaccine Rule 18(b), petitioner has 14 days,

subsequent to the filing of a ruling or decision, to identify and move to redact medical or other information,
the disclosure of which would constitute an unwarranted invasion of privacy, before a decision or ruling is
made publically available.



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       Finally, petitioner is free to file motion to exclude following the submission of her
social posts and video evidence. See Navajo Nation v. United States, 106 Fed. Cl. 753,
755-57 (2012) (ordering the production of social media posts for e-discovery and
allowing parties to assert privilege afterwards).

       For the reasons discussed above, the undersigned finds the requested social
media posts and video evidence reasonable and necessary for the undersigned’s
determination of damages in petitioner’s case which contains minimal medical records
and significant gaps in the filed medical records, and further finds that producing this
information is not an undue burden on petitioner, and thus, orders the production of the
social media posts and video evidence.

IV. Order

       Accordingly, the following is ORDERED: Petitioner shall file, by no later
than January 18, 2019, the following evidence, from September 29, 2016, the date
of the vaccination at issue in this case, through the present:

   1. Social media postings, including but not limited to statements, photos, blogs, and
      videos, on any of petitioner’s social media accounts, including but not limited to
      Facebook, Instagram, and Twitter, that: 1) refer or relate to pain and suffering
      petitioner alleges to have suffered due to her September 2016 shoulder injury; 2)
      refer or relate to any activities in which petitioner participated; 3) refer or relate to
      the physical capabilities of petitioner; or 4) refer or relate to other, unrelated
      physical injuries suffered by petitioner subsequent to September 29, 2016.

   2. Any video recordings of petitioner, which are available to her and that: 1) refer or
      relate to pain and suffering petitioner alleges to have suffered due to her
      September 2016 shoulder injury; 2) refer or relate to any activities in which
      petitioner participated; 3) refer or relate to the physical capabilities of petitioner;
      or 4) refer or relate to other, unrelated physical injuries suffered by petitioner
      subsequent to September 29, 2016.

       IT IS SO ORDERED.

                                                   s/Nora Beth Dorsey
                                                   Nora Beth Dorsey
                                                   Chief Special Master




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