                                                                    [PUBLISH]


              IN THE UNITED STATES COURT OF APPEALS

                       FOR THE ELEVENTH CIRCUIT            FILED
                         ________________________ U.S. COURT OF APPEALS
                                                          ELEVENTH CIRCUIT
                              No. 09-16154                 OCTOBER 22, 2010
                        ________________________              JOHN LEY
                                                               CLERK
                   D. C. Docket No. 09-01137-CV-WSD-1

ANDREW HARLEY SPEAKER,


                                                            Plaintiff-Appellant,

                                   versus

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR DISEASE CONTROL AND PREVENTION,

                                                           Defendant-Appellee.


                        ________________________

                 Appeal from the United States District Court
                    for the Northern District of Georgia
                      _________________________

                             (October 22, 2010)

Before HULL, MARTIN and FAY, Circuit Judges.

HULL, Circuit Judge:

     Plaintiff Andrew Harley Speaker (“Speaker”) sued the Defendant United
States Department of Health and Human Services Centers for Disease Control and

Prevention (“CDC”) for violating the Privacy Act, 5 U.S.C. § 552a, by disclosing

his identity and confidential medical information relating to the treatment of his

tuberculosis. Plaintiff Speaker appeals the district court’s grant of Defendant

CDC’s motion to dismiss for failure to state a claim under Federal Rule of Civil

Procedure 12(b)(6). After review and oral argument, we reverse.

                                I. BACKGROUND

A.    Speaker’s Amended Complaint

      In this Rule 12(b)(6) context, we start by outlining the allegations in Plaintiff

Speaker’s Amended Complaint, which seeks to recover damages under the Privacy

Act, 5 U.S.C. § 552a.

      Speaker first tested positive for tuberculosis in March 2007. In April 2007,

after undergoing tests and treatments, Speaker received a preliminary susceptibility

test result suggesting an elevated diagnosis of multidrug-resistant tuberculosis

(“MDR-TB”).

      During the course of Speaker’s treatment, several CDC employees became

aware of his intention to travel to Europe in May 2007 for his wedding ceremony

and honeymoon. Speaker cites e-mail records of CDC officials acknowledging the

upcoming trip as evidence that the CDC was planning treatment options around



                                           2
these travel plans. CDC officials were also aware that Speaker’s doctor at the

Fulton County Health Department Tuberculosis Program was advising further care

at the National Jewish Medical and Research Center in Denver upon Speaker’s

return. This contradicted later public statements by the CDC that it had no

knowledge of Speaker’s travel plans.

       In the days leading up to his departure, Speaker claims health officials

repeatedly gave assurances that he was not contagious or a threat to anyone, and

that no public health official advised him against traveling abroad. On May 12,

2007, Speaker departed for Europe.

       Soon afterwards, the CDC lab received test results indicating increased

resistance to drug treatments. The CDC then reclassified Speaker’s tuberculosis as

extensively drug-resistant tuberculosis (“XDR-TB”), a more virulent strain. On

May 22, Speaker was contacted in Europe by Dr. Bob Cooksey, a microbiologist in

the CDC’s Division of Tuberculosis Elimination,1 about a change in test results.

Speaker immediately contacted Dr. David Kim, a CDC employee, who informed

him that the CDC had elevated his tuberculosis diagnosis to XDR-TB. Dr. Kim

allegedly informed him that, while his treatment options would change, he

remained non-contagious.


       1
        Dr. Cooksey also happened to be the father of Speaker’s fiancée at the time, and had just
returned home after attending Speaker’s wedding in Greece.

                                                3
      Nevertheless, the CDC forbade Speaker from flying on a commercial

airliner. Dr. Kim notified Speaker that the CDC was making arrangements to fly

him back to the United States. The next day, however, Dr. Kim informed Speaker

that the CDC did not have money in its budget to pay for the flight. Dr. Kim gave

Speaker two options: he could charter a private flight if he wished to return to the

United States for treatment, or he could check into an Italian hospital the next day.

      Although he had been told by his doctor that the National Jewish Medical

and Research Center in Denver presented his best treatment option, Speaker could

not afford a chartered flight to the United States. Faced with the prospect of

indefinite detainment in Italy, and relying upon the statements of health officials

that he was not contagious, Speaker elected to disregard the CDC’s travel

instructions and booked a flight to Montreal on a commercial airliner. Speaker

then crossed the border by car into the United States, notifying the CDC of his

whereabouts. The CDC directed Speaker to check himself into Bellevue Hospital

in New York City, which Speaker did. At Bellevue, Speaker was served with a

federal quarantine order, the first imposed on a United States citizen since 1963.

Speaker subsequently received treatment at Grady Memorial Hospital in Atlanta

and the National Jewish Medical and Research Center in Denver.

      Upon being hospitalized, Speaker alleges that “the CDC caused personally



                                           4
identifiable information about [him] to be improperly disclosed without his consent

to law enforcement officials, the news media, and the general public as a result of

the deliberate actions of the CDC and its employees or agents.” Am. Compl. ¶ 82.

Speaker accuses the CDC of causing the following disclosures of his “personally

identifiable information”:

             a)    Public disclosures to the international news media during
                   press conferences and interviews held on or about May
                   29 and 30, June 1, and July 3 and 11, 2007;
             b)    Upon information and belief, other disclosures by CDC
                   agents or employees to members of the media during the
                   time frame of said public press conferences and
                   interviews, including but not limited to information that
                   enabled the media to ascertain Mr. Speaker’s identity and
                   whereabouts on or about May 29, 2007 and to publish his
                   name on and after May 31, 2007;
             c)    Upon information and belief, disclosure of Mr. Speaker’s
                   identity to law enforcement officers who in turn leaked
                   his identity to the Associated Press between May 29 and
                   May 31, 2007;
             d)    Upon information and belief, confirmation of Mr.
                   Speaker’s identity to the Associated Press between May
                   29 and 31, 2007;
             e)    Upon information and belief, other disclosures made as
                   part of a media campaign directed toward Mr. Speaker
                   and his disease that will be identified through discovery
                   and proven at trial.

Id. ¶ 83.

       Although Speaker’s Amended Complaint alleges the CDC “caused”

disclosures, Speaker elsewhere in the Amended Complaint refers to the CDC



                                          5
“making the aforementioned disclosures about Mr. Speaker.” Id. ¶ 84 (emphasis

added). Other examples make clear that Speaker alleges direct disclosures of his

identity by the CDC. See, e.g., id. ¶ 1 (referring to the CDC’s “intentional,

unauthorized disclosure of Plaintiff’s confidential medical history”); id. ¶ 69 n.2

(referring to “the CDC’s unlawful disclosure of Mr. Speaker’s identity and private

health information to the world media”); id. ¶ 103 (referring to “the CDC’s highly

publicized release of Mr. Speaker’s private information”); id. ¶ 106 (stating that

“[t]he aforementioned disclosures by the Defendant CDC about Plaintiff Andrew

Speaker and his status as a tuberculosis patient resulted in the release of private

identifiable information”); id. ¶ 108 (referring to “identifiable private information

that the Defendant released about Mr. Speaker, including but not limited to his

identity, his occupation, his city of residence, his wedding travel plans, his medical

history, and his present medical status”); id. ¶ 110 (stating that “unauthorized

disclosures of Mr. Speaker’s identifiable private information by a federal agency

charged with the responsibility of maintaining the confidentiality of that

information constituted a violation of the Privacy Act”); id. ¶ 112 (referring to “the

CDC’s intentional, unauthorized disclosure of Mr. Speaker’s identifiable private

information”); id. ¶ 114 (referring to “identifiable private information released to

the world media by the CDC”); id. ¶ 115 (referring to “identifiable private



                                           6
information released by the CDC”).2

           Ultimately, Speaker’s XDR-TB diagnosis proved erroneous, and his

tuberculosis was downgraded back to MDR-TB.

B.     CDC’s Motion for Summary Judgment

       On April 28, 2009, Plaintiff Speaker filed his original Complaint. On June

29, 2009, Defendant CDC filed an answer. Immediately after answering, the CDC,

on July 2, 2009, filed a motion to stay the proceedings and a motion for summary

judgment, arguing that (1) Speaker failed to satisfy the elements of a Privacy Act

claim and (2) under Eleventh Circuit precedent, Speaker could not recover non-

pecuniary damages under the Privacy Act. The CDC attached a “statement of

material facts about which there is no genuine dispute” and various exhibits,

including the CDC’s statements at press conferences and the contents of newspaper

articles.3

       2
         Speaker’s Amended Complaint also alleges an “indirect” disclosure of his identity by
the CDC in its press conferences. See Am. Compl. ¶ 85 (claiming that disclosures at CDC press
events “would have allowed him to be readily identified even if his identity had not been directly
disclosed by the CDC”). Such CDC disclosures included “details of Mr. Speaker’s medical
history and his alleged medical condition (including the dissemination of a detailed timeline of
his medical treatment), the fact that he had flown to Greece to get married, and the fact that he
was a lawyer in Atlanta.” Id. This indirect disclosure allegation, however, does not annul the
allegations of direct disclosure contained throughout the Amended Complaint.
       3
         The exhibits were labeled in the CDC’s “Appendix” as follows: “May 29, 2007 CDC
Press Briefing Transcript” (Exhibit A); “Young, Alison: ‘Atlantan Quarantined with Deadly TB
Strain,’ Atlanta Journal-Constitution, May 30, 2007” (Exhibit B); “May 30, 2007 CDC Press
Briefing Transcript” (Exhibit C); “Slevin, Colleen: ‘TB Patient ID’d as Atlanta Attorney, 31,’
The Associated Press, May 31, 2007” (Exhibit D); “May 31, 2007 Press Release by National

                                                7
       In response, Speaker filed motions opposing the stay and summary

judgment. He supplied a “statement of material facts” and a “response to

defendant’s statement of facts,” along with a Rule 56(f) affidavit requesting

discovery.

       The district court’s ruling referenced the contents of some of the CDC

exhibits, so we recount them here.

       One CDC exhibit was the transcript of the CDC’s first press conference on

May 29, 2007. In that press conference, CDC Director Julie Gerberding stated that

the tuberculosis patient in question, whom she did not identify by name, (1)

departed Atlanta on May 12, traveling to Paris on Air France flight 385 and (2)

returned to the United States on May 24, taking Czech Air flight 104 from Prague

to Montreal, and crossing the border by car. Dr. Martin Cetron, the CDC’s



Jewish Medical and Research Center” (Exhibit E); “June 1, 2007 Good Morning America
Transcript” (Exhibit F); “Declaration of William Allstetter Authenticating Press Releases”
(Exhibit G); “June 6, 2007 Declaration of Carrie Mitchell and Transcript to Hearing of the
Labor, Health and Human Services, Education, and Related Agencies Subcommittee of the
Senate Committee on Appropriations: ‘The Impact of one Tuberculosis Patient on International
Public Health’” (Exhibit H); “June 5, 2007 Press Release National Jewish Medical and Research
Center” (Exhibit I); “June 6, 2007 CNN Interview with Larry King” (Exhibit J); “June 14, 2007
Press Release by National Jewish Medical and Research Center” (Exhibit K); “July 3, 2007
Press Release by National Jewish Medical and Research Center” (Exhibit L); “July 3, 2007 Joint
Press Briefing Transcript between National Jewish Medical and Research Center and the CDC”
(Exhibit M); “June 1, 2007 CDC Press Briefing Transcript” (Exhibit N); “‘My Thoughts on the
Last Few Weeks,’ Internet posting by Andrew Speaker, July 6, 2007” (Exhibit O); “Signed
Authorization of Andrew Speaker” (Exhibit P); “July 11, 2007 Anderson Cooper 360 Degrees
Transcript” (Exhibit Q); and “Declaration of Glen Nowak Authenticating Transcripts and
Briefings” (Exhibit R).

                                              8
Director of the Division of Global Migration and Quarantine, identified Atlanta as

the patient’s home.

      The CDC also attached as an exhibit an Atlanta Journal-Constitution article

that appeared within 24 hours of the CDC’s May 29 press conference. The article

revealed that the tuberculosis patient participated in a telephone interview with the

newspaper, on condition of anonymity, and reported that he was presently under

federal quarantine at Grady Memorial Hospital in Atlanta.

      Another CDC exhibit was a transcript of its press conference on May 30,

2007. In this second press conference, the CDC’s Dr. Cetron provided additional

information about the patient’s flights, including approximate numerical figures of

passengers and crew members potentially affected. Dr. Cetron also listed the

patient’s seat number as 12C on the Czech Air flight 104 from Prague to Montreal.

The CDC did not identify Speaker by name in the press conference, but did

identify both his flight and seat number.

      The next day, the Associated Press (“AP”) published an article, which the

CDC also filed as an exhibit, that identified Speaker by name. The AP’s May 31

article announced that Speaker was a “31-year-old personal injury attorney who

practices law with his father in Atlanta.” The AP story stated that Speaker’s

identity was provided to the AP by “a federal law enforcement official” and



                                            9
confirmed by a “medical official in Atlanta” who, along with the law enforcement

official, spoke on condition of anonymity.4

       After Speaker was identified as the tuberculosis patient on May 31, he

appeared on television. The CDC included as an exhibit the transcript of a June 1,

2007 “Good Morning America” episode on ABC, in which Diane Sawyer

interviewed Speaker. Now that his identity had been revealed, Speaker in this

interview revealed details about his tuberculosis diagnosis. The CDC included

transcripts of subsequent national media interviews in which Speaker participated,

along with the transcript of Speaker’s testimony before Congress on June 6, 2007.

The CDC also attached as exhibits transcripts of its June 1, 2007 press conference

and media interviews in which the CDC participated on July 3 and July 11, 2007.

Throughout these media events, the CDC did not use Speaker’s name, even though

his identity had been widely revealed at this point.

C.     District Court’s Status Conference

       On August 27, 2009, the district court conducted a telephonic status

conference with counsel for the parties. The main issues in the conference related



       4
         Speaker’s Amended Complaint acknowledges that the CDC was not the only health
institution in Atlanta involved in his case. His Amended Complaint indicates other Atlanta
entities were involved in his diagnosis and testing, including the Fulton County Health
Department Tuberculosis Program, the Georgia Public Health Laboratory, and the Georgia
Department of Health and Wellness.

                                              10
to what losses are recoverable under the Privacy Act and what discovery could be

sought. The CDC’s counsel invoked the precedents of Bell Atlantic Corporation v.

Twombly, 550 U.S. 544, 127 S. Ct. 1955 (2007), and Ashcroft v. Iqbal, 556 U.S.

__, 129 S. Ct. 1937 (2009), as a rationale to deny Speaker’s Rule 56(f) discovery

request. The CDC contended that Speaker had not properly alleged the statutory

elements of a Privacy Act violation, nor had he identified the nature of the

wrongful disclosure. The district court inquired why the CDC filed a motion for

summary judgment when it was alleging pleading inadequacies.5

      After lengthy exchanges with counsel for both parties, the district court

denied Speaker’s request for discovery at this juncture and temporarily stayed the

case.6 The court, however, allowed Speaker the option of filing an Amended

      5
       The district court stated:
              If you had filed a motion to dismiss under Rule 12, I would have looked at
      the pleadings to determine whether or not they were sufficient under Twombly to
      move forward under a plausibility argument. But you have opened this can of
      worms, not me.
      ....
              . . . [B]y your filing it and filing all these attachments, you have opened up
      the record.

      6
       The district court denied discovery, stating:
              I am always extremely reluctant where there is a pending motion for
      summary judgment with a request and information submitted to me to go beyond the
      pleadings to not allow some discovery on fundamental issues. I just have to go and
      look at the pleadings to see what fundamental issue there might be.
              But the CDC has taken this litigation approach, it complicates it in my mind
      as far as whether I can stick to the pleadings . . . .
              So I am going to go back and revisit this. And until I do, the case will stand
      instanter and we won’t have any discovery until I allow it.

                                               11
Complaint to add factual specificity necessary to survive a Rule 12(b)(6) motion

under the pleading standards set forth in Twombly and Iqbal.

D.     Final Proceedings

       On August 31, 2009, Plaintiff Speaker filed an Amended Complaint, which

we recounted above. On September 17, 2009, Defendant CDC filed a motion to

dismiss or, in the alternative, a motion for partial summary judgment. Along with

its motion to dismiss, the CDC attached another “statement of material facts about

which there is no dispute,” in addition to essentially the same exhibits that were

attached to its earlier motion for summary judgment. Among the new exhibits,

however, were videos of the May 29 and May 30, 2007 CDC press conferences,

which reflect the CDC’s statements recited above.7

       In a November 23, 2009 order, the district court granted the CDC’s motion

to dismiss Speaker’s Amended Complaint under Rule 12(b)(6) for failure to state a

claim. The court denied the CDC’s other motions as moot. Speaker v. U.S. HHS

CDC, 680 F. Supp. 2d 1359, 1369-70 (N.D. Ga. 2009). Speaker timely appealed.




       7
        Other new exhibits were labeled as “July 3, 2007 Letter to Speaker” (Exhibit N); “July
13, 2007 HHS Memorandum re Disclosure of XDR Patient’s Identity” (Exhibit P); and “July 11,
2007 Letter to Speaker” (Exhibit R). The CDC also filed additional declarations authenticating
the exhibits.

                                              12
                          II. STANDARD OF REVIEW

A.     Motion to Dismiss

       We review de novo a Rule 12(b)(6) dismissal of a complaint for failure to

state a claim. See Rosenberg v. Gould, 554 F.3d 962, 965 (11th Cir. 2009). In

ruling on a 12(b)(6) motion, the Court accepts the factual allegations in the

complaint as true and construes them in the light most favorable to the plaintiff.

Hill v. White, 321 F.3d 1334, 1335 (11th Cir. 2003).

B.     Exhibits Relating to CDC’s Motion to Dismiss

       In appeals of Rule 12(b)(6) dismissals, it is generally true that the “scope of

the review must be limited to the four corners of the complaint.” St. George v.

Pinellas Cnty., 285 F.3d 1334, 1337 (11th Cir. 2002). If matters outside the

pleadings are presented by the parties and considered by the district court, the Rule

12(b)(c) motion must be converted into a Rule 56 summary judgment motion. Fed.

R. Civ. P. 12(d). This Court, however, has recognized an important qualification

to this rule where certain documents and their contents are undisputed:

“In ruling upon a motion to dismiss, the district court may consider an extrinsic

document if it is (1) central to the plaintiff's claim, and (2) its authenticity is not

challenged.” SFM Holdings, Ltd. v. Banc of Am. Secs, LLC, 600 F.3d 1334, 1337

(11th Cir. 2010); see also Harris v. Ivax Corp., 182 F.3d 799, 802 n.2 (11th Cir.



                                            13
1999) (stating that “a document central to the complaint that the defense appends

to its motion to dismiss is also properly considered, provided that its contents are

not in dispute”). In its order, the district court relied upon Defendant CDC’s

supporting exhibits and its “statement of material facts about which there is no

genuine dispute” derived in part from those exhibits. Because the materials relied

upon by the district court are not disputed (at least at this juncture),8 and because

they are central to Plaintiff’s claim, we similarly incorporate their contents to

determine whether Speaker has alleged sufficient facts to state a claim under the

Privacy Act.9

C.     Pleading Standard Under Twombly and Iqbal

       In Conley v. Gibson, 355 U.S. 41, 78 S. Ct. 99 (1957), the United States

Supreme Court instructed that “a complaint should not be dismissed for failure to

state a claim unless it appears beyond doubt that the plaintiff can prove no set of

       8
        In this appeal, the CDC states that “Plaintiff did not challenge any of the material facts
or supporting exhibits filed by the government. The district court accordingly relied on the
government’s statement of undisputed facts in its opinion.” Appellee’s Br. at 6 n.5. We
recognize, however, that Speaker, in the district court, did contest the authenticity of the CDC’s
press conference transcripts, alleging irregularities and omissions. The CDC then supplemented
the record with videos of those same press conferences. In this appeal, Speaker has not
contested the district court’s reliance upon these extrinsic documents.
       9
         The CDC faults Speaker for relying upon facts, contained in newspaper articles, that
were not alleged in his Amended Complaint. See Appellee’s Br. at 28. Yet, the CDC itself
placed these newspaper articles before the district court by appending them to its motion to
dismiss as statements of undisputed material facts and exhibits. The CDC has utilized them in
its own brief on appeal, and on appeal the CDC has not objected to the district court’s usage of
these facts. The CDC cannot employ its exhibits as both a sword and a shield.

                                                14
facts in support of his claim which would entitle him to relief.” Id. at 45-46, 78 S.

Ct. at 102. In 2007, the Supreme Court in Bell Atlantic Corporation v. Twombly,

550 U.S. 544, 127 S. Ct. 1955 (2007), retired Conley’s “no set of facts” test in

favor of a new formulation of Rule 12(b)(6)’s pleading standard. Id. at 562-63,

127 S. Ct. at 1969.

      In Twombly, the Supreme Court distinguished “plausible” claims from

allegations that were merely “conceivable,” and stated that the Court “[did] not

require heightened fact pleading of specifics, but only enough facts to state a claim

to relief that is plausible on its face.” Id. at 570, 127 S. Ct. at 1974. The Supreme

Court explained that a complaint “does not need detailed factual allegations,” but

the allegations “must be enough to raise a right to relief above the speculative

level.” Id. at 555; 127 S. Ct. at 1964-65. Furthermore, “a well-pleaded complaint

may proceed even if it strikes a savvy judge that actual proof of those facts is

improbable, and that a recovery is very remote and unlikely.” Id. at 556, 127 S. Ct.

at 1965 (quotation marks omitted).

      Subsequently, in Iqbal the Supreme Court clarified that “[a] claim has facial

plausibility when the plaintiff pleads factual content that allows the court to draw

the reasonable inference that the defendant is liable for the misconduct alleged.”

Id. at __, 129 S. Ct. at 1949; see also Watts v. Fla. Int’l Univ., 495 F.3d 1289,



                                          15
1295-1296 (11th Cir. 2007) (“The Court has instructed us that the rule ‘does not

impose a probability requirement at the pleading stage,’ but instead ‘simply calls

for enough fact to raise a reasonable expectation that discovery will reveal

evidence of’ the necessary element.”) (quoting Twombly, 550 U.S. at 556, 127 S.

Ct. at 1965). Given the Twombly and Iqbal plausibility standard, we turn to

whether Speaker’s Amended Complaint states a claim under the Privacy Act.

                                 III. DISCUSSION

A.    Four Elements of a Privacy Act Claim Under 5 U.S.C. § 552a(g)(1)(D)

      In 1974 Congress enacted the Privacy Act “to protect the privacy of

individuals identified in government information systems by regulating the

collection, maintenance, use and dissemination of personal information and

prohibiting unnecessary and excessive exchange of such information within the

government and to outside individuals.” Cochran v. United States, 770 F.2d 949,

954 (11th Cir. 1985). The Privacy Act imposed upon federal agencies an array of

record-keeping obligations to prevent unauthorized disclosures of confidential

information. It also created a private right of action, enabling citizens to sue when

Privacy Act violations occur. 5 U.S.C. § 552a(g)(1).

      Specifically, the Privacy Act contains a catch-all provision allowing an

individual to bring a civil suit when an agency “fails to comply” with the Privacy



                                          16
Act “in such a way as to have an adverse effect on an individual.” 5 U.S.C. §

552a(g)(1)(D).10 A civil plaintiff may recover actual damages, attorney’s fees, and

costs under this subsection, but the court must first determine that the agency acted

intentionally or willfully. See 5 U.S.C. § 552a(g)(4).

       In Fanin v. U.S. Dep’t of Veterans Affairs, this Court summarized the four

elements necessary to bring a claim under § 552a(g)(1)(D):

       The plaintiff must demonstrate that: (1) the government failed to
       fulfill its record-keeping obligation; (2) the agency acted intentionally
       or willfully in failing to perform its obligation; (3) the failure
       proximately caused an adverse effect on an individual; and (4) that
       individual suffered actual damages.

572 F.3d 868, 872 (11th Cir. 2009) (citing Perry v. Bureau of Prisons, 371 F.3d

1304, 1305 (11th Cir. 2004)), cert. denied, 130 S. Ct. 1755 (2010).

       Therefore, to state a valid claim under the Privacy Act, Speaker must

establish these four elements: (1) the CDC failed to fulfill its record-keeping

obligation, 5 U.S.C. § 552a(g)(1)(D); (2) it did so deliberately, 5 U.S.C. §

552a(g)(4); (3) Speaker suffered an adverse effect from this disclosure, 5 U.S.C. §

552a(g)(1)(D); and (4) he suffered actual damages, 5 U.S.C. § 552a(g)(4)(A).

       Moreover, given the pleading standards announced in Twombly and Iqbal,

Speaker must do more than recite these statutory elements in conclusory fashion.


       10
         There are other causes of action in the Privacy Act, but we address the only one
relevant here.

                                               17
Rather, his allegations must proffer enough factual content to “raise a right to relief

above the speculative level.” Twombly, 550 U.S. at 555, 127 S. Ct. at 1965.

Accordingly, to state a claim, Speaker must do more than allege that the CDC did

not fulfill its record-keeping obligation. Speaker must allege the specific nature of

the record-keeping obligation the CDC failed to satisfy.

      The record-keeping obligation at issue here is outlined in § 552a(b), which

states that “[n]o agency shall disclose any record which is contained in a system of

records by any means of communication to any person, or to another agency,”

except by the individual’s written consent or if one of twelve statutory exceptions

is met. 5 U.S.C. § 552a(b). The Privacy Act defines a “record” as:

      [A]ny item, collection, or grouping of information about an individual
      that is maintained by an agency, including, but not limited to, his
      education, financial transactions, medical history, and criminal or
      employment history and that contains his name, or the identifying
      number, symbol, or other identifying particular assigned to the
      individual, such as a finger or voice print or a photograph.

5 U.S.C. § 552a(a)(4) (emphasis added). Meanwhile, the Act defines a “system of

records” as “a group of any records under the control of any agency from which

information is retrieved by the name of the individual or by some identifying

number, symbol, or other identifying particular assigned to the individual.” 5

U.S.C. § 552a(a)(5).

      Accordingly, the CDC did not fulfill its record-keeping obligation if it

                                          18
disclosed: (a) any item, collection, or grouping of information (b) that contains

(and is retrievable by) Speaker’s name or an identifying number, symbol, or other

identifying particular assigned to Speaker (c) within its system of records (d) by

any means of communication11 (e) to any person or agency.

B.      Speaker’s Amended Complaint

        Reading Speaker’s Amended Complaint as a whole, we conclude that it both

alleges the requisite statutory elements and marshals “enough facts to state a claim

to relief that is plausible on its face.” Twombly, 550 U.S. at 570, 127 S. Ct. at

1974.

        Whether Speaker’s allegations satisfy elements two, three, and four in the

Fanin test is not the main focus of the appeal. We review elements two, three, and

four and then turn to element one, the CDC’s record-keeping obligation.

        As to the intentionality requirement in element two, Speaker expressly

alleges that the CDC’s “unauthorized disclosure” was “intentional.” Am. Compl. ¶

1; see also id. ¶ 82 (stating that improper disclosures were “a result of the

deliberate actions of the CDC and its employers or agents”); id. ¶ 83 (alleging that

CDC’s disclosures were “part of a media campaign directed toward Mr. Speaker”);



        11
          Numerous courts have held that the Privacy Act protects against improper oral
disclosures. See Jacobs v. Nat’l Drug Intelligence Ctr., 423 F.3d 512, 517 n.7 (5th Cir. 2005)
(collecting cases).

                                               19
id. ¶ 111 (stating that “[a]t all times relevant herein, the CDC acted wilfully and

intentionally in connection with the aforementioned disclosures”); id. ¶ 112

(referring to CDC’s unauthorized disclosure as “intentional”).

      As to the adverse effect required in element three, the Supreme Court has

stated that the “adverse effect” language of the Privacy Act is “a term of art

identifying a potential plaintiff who satisfies the injury-in-fact and causation

requirements of Article III standing, and who may consequently bring a civil action

without suffering dismissal for want of standing to sue.” Doe v. Chao, 540 U.S.

614, 624, 124 S. Ct. 1204, 1211 (2004). Speaker has alleged numerous injuries

sufficient to satisfy both Article III standing and the “adverse” effect element of

the Privacy Act. See, e.g., Am. Compl. ¶ 69 n.2 (alleging marital dissolution

caused by CDC’s unlawful disclosures); id. ¶ 84 (stating that Speaker was

subjected to “public criticism and forced . . . to defend the false allegations being

made against him”); id. ¶ 114 (alleging “unwanted public attention,” “death

threats,” and “strain on his marital relationship”); id. ¶ 115 (alleging “damage to

his personal and professional reputation”); id. ¶ 116 (alleging “grave mental

anguish and emotional distress”).

      As to the actual damages requirement in element four, this Court has held

that “‘actual damages’ as used in the Privacy Act permits recovery only for proven



                                           20
pecuniary losses and not for generalized mental injuries, loss of reputation,

embarrassment or other non-quantifiable injuries.” Fitzpatrick v. IRS, 665 F.2d

327, 331 (11th Cir. 1982), abrogated on other grounds by Doe v. Chao, 540 U.S. at

616, 124 S. Ct. at 1206. Speaker’s allegations, taken as true for purposes of a Rule

12(b)(6) motion, satisfy this requirement. See, e.g., Am. Compl. ¶ 114 (alleging

that Speaker suffered “both pecuniary and non-pecuniary losses”); id. ¶ 115

(alleging that CDC disclosures “had a substantial economic and noneconomic

impact upon his livelihood,” including loss of prospective clients as an attorney);

id. ¶ 116 (alleging “considerable economic and non-economic damage to his

personal and professional reputation”).

      The crux of the CDC’s arguments on appeal concerns element one of the

Fanin test: whether the CDC failed to fulfill its record-keeping obligation. As to

this element, Speaker’s Amended Complaint sufficiently states a claim as well.

      At the outset, Speaker alleges that the CDC disclosed an “item, collection, or

grouping of information” about Speaker. Among other allegations, Speaker claims

that the CDC disclosed his confidential medical history, Am. Compl. ¶ 1, one of

the expressly enumerated items listed in the Privacy Act’s definition of “record.”

See 5 U.S.C. § 552a(a)(4). Speaker also alleges that “the Defendant CDC

maintained a system of documents and records containing sensitive private



                                          21
information, including medical history and other protected health information,

identifiable to specific individuals including [Speaker].” Am. Compl. ¶ 105

(emphasis added). That CDC medical records contain the individual’s name and

are retrievable by name is hardly surprising. And Speaker expressly alleges that

these records were “contained within the system of records” maintained by the

CDC. Am. Compl. ¶ 1. Speaker further alleges that the unauthorized disclosures

were made to “person[s],” particularly “law enforcement officials,” “members of

the media,” and “the general public.” Am. Compl. ¶¶ 82-83.

       The CDC’s main argument here is that Speaker’s Amended Complaint

impermissibly equivocated on the issue of whether the CDC itself disclosed his

name. The CDC cites, in particular, Paragraph 82 of the Amended Complaint,

which alleges that “the CDC caused personally identifiable information about Mr.

Speaker to be improperly disclosed.” Am. Compl. ¶ 82. The CDC, however, reads

the Amended Complaint far too narrowly. Nothing in the transitive verb “cause”

necessitates the intervention of a third party, as the CDC seems to imply.

      Even if a substantive difference arguably exists between “causing”

disclosures and “making” disclosures, any pleading infirmity is obviated by the

fact that Speaker later refers to the CDC “making the aforementioned disclosures

about Mr. Speaker.” Am. Compl. ¶ 84 (emphasis added); see Aldana v. Del Monte



                                         22
Fresh Produce, N.A., Inc., 416 F.3d 1242, 1252 n.11 (11th Cir. 2005) (stating that,

in a Rule 12(b)(6) context, “[w]e read the complaint as a whole”). As recounted

earlier, Speaker’s Amended Complaint in multiple places refers to the CDC’s

making the disclosures or to the CDC’s unlawful disclosures of Speaker’s private

identifiable information.

       The district court stated, “What is clear from the allegation itself is that

Speaker’s identity was not disclosed by the CDC or any other person. If Speaker

was identified by a news agency, it was because it discovered Speaker’s identity

using other information sources.” Speaker, 680 F. Supp. 2d at 1366. This

statement gives credit only to Speaker’s “indirect disclosure” theory and does not

fully take into account the instances throughout the Amended Complaint in which

Speaker alleges a direct disclosure by the CDC. Of course, whether Speaker can

ultimately prove his allegations is another matter.12

C.     Twombly and Iqbal’s Plausibility Analysis



       12
          The district court further stated that “Speaker does not state that any disclosures were
‘made,’ but that the CDC ‘caused’ them to be made. A claim that a disclosure was ‘caused’ to
be made does not allege a disclosure that violates the Privacy Act. An actionable disclosure
must have been made by the defendant.” Speaker, 680 F. Supp. 2d at 1364 n.8 (internal citation
omitted). Because we conclude that Speaker’s Amended Complaint sufficiently alleges the CDC
itself made the disclosure of his identity, we do not need to reach, for Rule 12(b)(6) purposes,
the legal issues of whether the CDC disclosed enough, or the requisite type of, identifying
particulars to constitute a Privacy Act violation, which in turn caused the press to identify him.
There has been no discovery and those issues are better addressed once the parties have an
opportunity to develop the record.

                                               23
       Furthermore, Plaintiff Speaker has pleaded enough factual content to

“nudge[] [his] claims across the line from conceivable to plausible.” Twombly,

550 U.S. at 570, 127 S. Ct. at 1974. Importantly, Speaker’s allegations are not

barren recitals of the statutory elements, shorn of factual specificity. See id. at 555,

127 S. Ct. at 1964-65 (stating that “a plaintiff’s obligation to provide grounds of

his entitlement to relief requires more than labels and conclusions, and a formulaic

recitation of the elements of a cause of action will not do” (quotation marks and

brackets omitted)).

       Rather, Speaker alleges what the CDC disclosed; namely, “personally

identifiable information,” including information relating to his “medical history

and his testing and treatment for tuberculosis.”13 Am. Compl. ¶ 81. Moreover, he

alleges when the CDC disclosed this information: namely, “during the time frame

of said public press conferences.” Am. Compl. ¶ 83. Speaker’s Amended

Complaint narrows the time frame of the CDC’s initial disclosures to a short period

in late May 2007. Speaker also expressly identifies one news organization to

whom disclosure was made; namely, the Associated Press, which he claims



       13
         The CDC press conferences, attached as exhibits in Defendant’s motion to dismiss,
divulged that the patient had an extremely drug-resistant form of tuberculosis and that he was
“smear negative” (correlated with a low risk of transmission). Moreover, newspaper articles in
the days surrounding these events reported on details not publicly disclosed at the CDC press
conferences, including Speaker’s quarantine at Grady Memorial Hospital.

                                               24
received the leaked information between May 29 and May 31. Id.14 Importantly,

Speaker has also alleged with factual specificity how the CDC came into

possession of this information. Even the CDC does not dispute that it had the

information that Speaker alleges was impermissibly disclosed. And there is no

doubt that some entity, or its employees, disclosed Speaker’s identity, since not

even the CDC contends that Speaker himself revealed this information before the

AP’s May 31 article.

       Defendant CDC asserts that the factual scenario in this case largely mirrors

the factually-insufficient pleadings in Twombly. We disagree. Twombly involved

a claim by plaintiffs that telecommunications providers violated the Sherman Act,

15 U.S.C. § 1, by conspiring to enter into agreements not to compete in each

other’s respective territories. 550 U.S. at 548-50, 127 S. Ct. at 1961-62. The

Supreme Court stated that mere parallel activity that is unfavorable to competition,

“absent some factual context suggesting agreement,” was insufficient to withstand

Rule 12(b)(6) dismissal, since such parallel activity was equally consistent with

lawful independent action. Id. at 548-49, 567-69, 127 S. Ct. at 1961, 1972-73. In

Twombly, doubt encompassed not merely who entered into an agreement, but


       14
         Citing Paragraph 83(b) of the Amended Complaint, the district court stated: “Plaintiff
does not allege what was disclosed, when it was disclosed, to what news organization disclosure
was made, or how the media was ‘enabled to ascertain Mr. Speaker's identity.’” Speaker, 680 F.
Supp. 2d at 1366.

                                              25
whether such agreement existed at all. The only lingering uncertainty here, by

contrast, concerns whether it was a federal agency (namely, the CDC) or a very

limited number of other health institutions that divulged Speaker’s identity.

       Speaker provides greater factual specificity than the Twombly plaintiffs

(and, by extension, a more plausible claim), such as by alleging an extremely

determinate and compressed span of time in which the violations took place. For

example, a fair reading of the Amended Complaint indicates that the CDC

allegedly leaked his identity to the media sometime between the day it found out

about his elevated diagnosis (May 18, 2007) and the day the AP publicly revealed

his identity (May 31, 2007), and most likely during the period between its first

press conference (May 29, 2007) and the AP story (May 31, 2007). This contrasts

markedly with the long and nebulous seven-year time frame in which an agreement

was alleged to have occurred in Twombly—a broad window which would have

necessitated “sprawling, costly, and hugely time-consuming” discovery.

Twombly, 550 U.S. at 560 n.6, 127 S. Ct. at 1967 n.6.

       Moreover, the short time frame alleged by Speaker is not only factually

specific, but it is also more suggestive of a causal nexus between the CDC’s press

interaction and the exposure of Speaker’s identity. Although several health

institutions treated Speaker in Atlanta, there are, at this juncture at least, no



                                            26
allegations of press conferences or such press interaction by those other Atlanta

entities around the time his identity was revealed. This close temporal relationship

between the time of the CDC’s press interaction and the discovery of Speaker’s

identity is far removed from the factual allegations in Twombly.15

       Speaker need not prove his case on the pleadings—his Amended Complaint

must merely provide enough factual material to raise a reasonable inference, and

thus a plausible claim, that the CDC was the source of the disclosures at issue.

Speaker has met this burden.

                                    IV. CONCLUSION

       Accordingly, we reverse the district court’s dismissal of Speaker’s Amended

Complaint and remand for further proceedings.



       15
          Speaker also alleges numerous other facts which he believes isolates the CDC as the
more likely source of the leak than other medical officials in Atlanta who were also familiar with
his diagnosis. Primarily, he alleges that the CDC had a greater motivation to disclose his identity
in order to generate publicity. For instance, he alleges that the CDC had been pursuing a
tuberculosis funding initiative for several years that finally passed Congress in December 2007,
spurred by the media attention garnered by Speaker’s ordeal. Am. Compl. ¶ 103. He also
alleges multiple incidents in which the CDC did not take precautions to protect Speaker from
exposing others to his tuberculosis, despite its statements that he presented a legitimate public
health risk. See Am. Compl. ¶ 69, 86. Additionally, Speaker alleges that the CDC had access to
flight manifests and could have personally contacted the potentially affected passengers without
attracting undue media attention to the matter. Lastly, Speaker alleges in briefing, though not in
his Amended Complaint, that there have been at least one hundred cases in which XDR-TB-
diagnosed persons have boarded commercial airlines, yet this was the only incident the CDC
elected to publicize.
        Because we believe that Speaker has already satisfied his Twombly and Iqbal burden
without resort to these contentions, we expressly make no ruling on their legitimacy or relevancy
here.

                                                27
REVERSED AND REMANDED.




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