              United States Bankruptcy Appellate Panel
                           FOR THE EIGHTH CIRCUIT

                                 ___________________

                                      05-6054EM
                                 ___________________

In re : James McGregory,                     *
                                             *
       Debtor.                               *
                                             *
Ross H. Briggs,                              *   Appeal from the United States
                                             *   Bankruptcy Court for the
       Objector - Appellant,                 *   Eastern District of Missouri
                                             *
              v.                             *
                                             *
John V. LaBarge,                             *
                                             *
       Trustee - Appellee.                   *

                                ____________________

                               Submitted: March 2, 2006
                                Filed: March 24, 2006
                               ____________________

KRESSEL, Chief Judge, FEDERMAN AND VENTERS, Bankruptcy Judges.
                         ____________________

FEDERMAN, Bankruptcy Judge.

      This is an appeal from an Order of the United States Bankruptcy Court for the
Eastern District of Missouri1 issued on September 12, 2005, in which the court granted


       1
         The Honorable Barry S. Schermer, Chief Judge, United States Bankruptcy Court for
the Eastern District of Missouri.
the Chapter 13 Trustee’s Motion for Order Denying Attorney Fees and Directing
Disgorgement of Fees Paid. We affirm.

                                FACTUAL BACKGROUND

       Ross H. Briggs filed a Chapter 13 bankruptcy case on behalf of Debtor James
McGregory on June 3, 2002. At that time, Briggs filed an Attorney Fee Election form
in which he elected to receive a flat fee of $1,700 for his services in the bankruptcy
case pursuant to local rule.2 The Debtor’s Chapter 13 Plan was confirmed on August
8, 2002. The Debtor paid Briggs $99 up front, and the remaining $1,601 of the
attorney fee was paid through the Plan.

      On June 1, 2004, while he was an attorney practicing law in the Bankruptcy
Court for the Eastern District of Missouri, Briggs became employed with Wells Fargo
Bank, N.A.,3 as a “home mortgage consultant” whereby he arranged home mortgage
refinancing for Chapter 13 debtors in other parts of the country. He says that, in cases
where these debtors qualified for refinancing with Wells Fargo, and the bankruptcy
courts approved, he would arrange for the debtors to refinance their homes, make a
lump sum payment to their respective trustees, exit their Chapter 13 cases early, and
receive their discharge. After finding that his efforts to refinance Chapter 13
bankruptcies in other jurisdictions was “literally saving homes from imminent
foreclosure” or was providing debtors an opportunity to preserve their right to a


       2
           E.D.Mo.L.B.R. 2016-3. This rule allows Chapter 13 debtors’ counsel to elect between
a “flat fee option” of $1,700, or a “fee application option” in which the attorney receives an
initial fee of $1,100 with the option to submit additional fee applications. In either event, a
debtor’s attorney is obligated to provide all legal services necessary for the representation of the
debtor through the conclusion of the case, specifically including representation of the debtor on
motions to incur debt.
       3
          The Good Faith Estimate of Settlement Costs and other loan documents refer to the
lender as “Wells Fargo Bank, N.A.,” but Briggs sometimes refers to his employer as “Wells
Fargo Home Mortgage.” Hereafter, we refer to these entities collectively as “Wells Fargo.”

                                                 2
discharge when subject to a trustee’s motion to dismiss, Briggs “concluded that he
was ethically bound to offer such services to his own law clients where the
circumstances warranted such consideration.”4 He further states that, when he became
employed at Wells Fargo, he refrained from filing additional consumer bankruptcies
in the bankruptcy court. However, he continues to represent the clients for whom he
had already filed cases.

       In this case, between October 2003 and April 2005, the Trustee filed three
motions to dismiss the Debtor’s case for failure to make plan payments. In each
instance, the Debtor was able to cure the arrearage and the motions were withdrawn.
Nevertheless, being “ethically bound” to do so, Briggs decided in the Spring of 2005
that the Debtor needed his services as a mortgage consultant and so he arranged to
refinance the Debtor’s residential loan, which was then held by another lender, with
Wells Fargo. On June 28, 2005, Briggs filed a motion on the Debtor’s behalf seeking
permission to incur debt to refinance the loan secured by the Debtor’s home. Briggs
acted as Wells Fargo’s agent in this transaction.

       According to the Motion to Incur Debt, Debtor owed his previous mortgage
lender approximately $47,000 at the time of the refinancing. The new loan with Wells
Fargo increased the loan amount to $60,400, which included $1,953 in discount costs,
$495 in processing fees, and a $400 underwriting fee, plus costs for title insurance and
taxes. Total closing costs for the transaction were $3,903, from which Briggs received
a commission. The new loan reduced the Debtor’s interest rate from 14.64% to 8.75%
and also reduced the monthly payments. The Debtor was to receive $11,923.60 in
cash out of the loan proceeds. At the time, the amount necessary to pay all allowed
claims in the Chapter 13 case at 100% was approximately $7,000. The Motion
provided for the Debtor to pay those claims in full and “exit his case early.” The
Motion further stated that the Debtor consented to Briggs’ continued legal

       4
         Appellant’s Appendix at 19 (Briggs’ Response to Trustee’s Motion for Order Denying
Attorney’s Fees and Disgorgement).

                                             3
representation while also acting on Wells Fargo’s behalf, but Briggs did not submit
a written consent with the Motion, nor did the Motion reveal that Briggs was receiving
a commission out of the transaction.

        Meanwhile, three days before Briggs filed the instant Motion, on June 28, 2005,
the bankruptcy court issued an order in another case, In re Samuel Smith,5 in which
Briggs had arranged a refinancing transaction similar to this one, also with Wells
Fargo. In that Order, the bankruptcy court found that Briggs’ participation in the
refinancing process both as Smith’s attorney and as an employee of the lender was an
actual conflict of interest that prevented him from being loyal to both his client and
his employer. The bankruptcy court ordered Briggs to disgorge most of his fees in
that case and further ordered that he submit a list of all cases in which he arranged
similar transactions. Briggs appealed that Order to the BAP but, after the Trustee
moved to dismiss the appeal as moot, and Briggs did not respond, we dismissed that
appeal. Briggs appealed our dismissal to the Eighth Circuit Court of Appeals, where
it is currently pending.6

       Armed with the Smith Order, the Trustee opposed the Motion to Incur Debt in
this case. He also filed a Motion for Order Denying Attorney Fees and Directing
Disgorgement of Fees Paid in the Debtor’s bankruptcy case. On August 11, 2005, the
bankruptcy court granted the Debtor’s Motion to Incur Debt. Following a hearing on

       5
          In re Samuel Smith, Case No. 03-56169 in the Bankruptcy Court for the Eastern
District of Missouri.
       6
          In addition, in the Samuel Smith case, after Briggs failed to submit the list of other
cases in which he arranged similar loan transactions as the June 28 Order directed him to do, the
bankruptcy court issued an Order to Show Cause why he should not be sanctioned for failing to
submit the list. Briggs filed a response, but the bankruptcy court nevertheless found that
sanctions were warranted for failing to submit the list. Thus, by Order dated July 25, 2005, the
bankruptcy court sanctioned Briggs for failing to comply with its previous Order and directed the
Trustee to withhold payments due him from other cases. After the District Court for the Eastern
District of Missouri affirmed the bankruptcy court on the July 25 Order, Briggs appealed that
decision to the Eighth Circuit Court of Appeals where it is also pending.

                                               4
the Motion requesting denial and disgorgement of fees, however, the bankruptcy court
issued an Order on September 12, 2005, granting the Trustee’s Motion, denying
Briggs’ attorney’s fees, and requiring Briggs to disgorge the $1,700 he received in this
case. In making its ruling, the bankruptcy court specifically referred to its rationale
in its previous Order in the Samuel Smith case.

       In sum, the bankruptcy court concluded that Briggs’ dual representation of the
Debtor and Wells Fargo was an impermissible conflict of interest which precluded
Briggs from being loyal to both the Debtor and Wells Fargo. Further, the court found
that the Debtor’s purported waiver of the conflict was invalid. The court then found
that it had the authority to deny payment of fees and order disgorgement of fees
already paid, and ordered that Briggs disgorge the $1,700 in fees paid in this case.
Briggs appeals.

                                STANDARD OF REVIEW

      A bankruptcy appellate panel shall not set aside findings of fact unless clearly
erroneous, giving due regard to the opportunity of the bankruptcy court to judge the
credibility of the witnesses.7 We review the legal conclusions of the bankruptcy court
de novo.8




       7
         Gourley v. Usery (In re Usery), 123 F.3d 1089, 1093 (8th Cir. 1997); O'Neal v.
Southwest Mo. Bank (In re Broadview Lumber Co., Inc.), 118 F.3d 1246, 1250 (8th Cir. 1997)
(citing First Nat'l Bank of Olathe v. Pontow, 111 F.3d 604, 609 (8th Cir.1997)). Fed. R. Bankr.
P. 8013.
       8
       First Nat’l Bank of Olathe v. Pontow (In re Pontow), 111 F.3d 604, 609 (8th Cir. 1997);
Sholdan v. Dietz (In re Sholdan), 108 F.3d 886, 888 (8th Cir. 1997).

                                                5
                                         DISCUSSION

      In his first point on appeal, Briggs argues that the bankruptcy court erred in
finding that the dual representation was an actual, per se, conflict of interest and in
finding that the Debtor’s purported waiver of the conflict was invalid. Asserting that
his dual representation was legitimate, Briggs points to Rule 4-1.7(b) of the Missouri
Rules of Professional Conflict, which provides in relevant part:

       A lawyer shall not represent a client if the representation of that client
       may be materially limited by the lawyer’s responsibilities . . . to a third
       person, or by the lawyer’s own interests, unless: (1) the lawyer
       reasonably believes the representation will not be adversely affected;
       [and] (2) the client consents after consultation.9

Briggs asserts that his representation of Wells Fargo did not adversely affect his
representation of the Debtor because, after all, the transaction resulted in the Debtor
lowering his interest rate and leaving his Chapter 13 early. Moreover, Briggs argues
the Debtor knowingly and voluntarily consented to Briggs’ dual representation. Thus,
the dual representation, he asserts, was permissible under the Rules of Professional
Conduct.

     “An attorney owes a duty of undivided loyalty to the client.”10 And, “every
employee owes his or her employer a duty of loyalty.”11 By participating in the
Debtor’s refinancing transaction both as counsel for the Debtor, and as an employee
of Wells Fargo, Briggs had conflicting duties of loyalty and, therefore, a conflict of



       9
           Mo. Rule of Prof’l Conduct 4-1.7(b).
       10
         Missouri v. Planned Parenthood of Kansas, 66 S.W.3d 16, 19 (Mo. Ct. App. 2002);
Mo. Rule Prof’l Conduct 4-1.7, cmt.
       11
            Scanwell Freight Express STL, Inc. v. Chan, 162 S.W.3d 477, 479 (Mo. banc 2005).

                                                  6
interest.12 In Mid-America Living Trust, the Missouri Supreme Court considered
whether a trust marketing company’s in-house attorney could also represent the
company’s clients. The Court held that the attorney had obviously divided interests,
particularly since his advice might be tainted by his desire to continue receiving
referrals from his employer.13 Similarly, the bankruptcy court held in this case that
Briggs could not have been loyal to both the Debtor and to Wells Fargo because their
interests were in direct conflict, and it was likely Briggs’ advice to the Debtor could
be tainted by his desire to continue receiving employment from Wells Fargo.

       Briggs essentially concedes that the dual representation creates a conflict. We
agree. The bankruptcy court was correct that Briggs’ dual representation of the
Debtor and Wells Fargo in the same transaction constitutes an actual, per se, conflict
of interest because the relationship necessarily involves divided loyalties.

       Briggs’ primary argument is that the Debtor voluntarily and knowingly waived
the conflict in accordance with the Rules of Professional Conduct and, therefore, the
bankruptcy court’s finding that the waiver was invalid in this case is erroneous. In the
Smith Order, the Bankruptcy Court questioned whether this type of conflict was
waivable in the first place, but concluded in each case that, even if it is waivable,
neither Smith, nor the Debtor in this case, gave a proper waiver of the conflict,
primarily because there was no evidence of any consultation between Briggs and the
two debtors, or that the debtors were properly advised of the potential risks presented
by the dual representation.14 Briggs asserts that the Trustee conceded the waiver issue
at hearing in this case and, therefore, cannot argue ineffective waiver in this appeal.


         12
              See In re Mid-America Living Trust Assocs., Inc., 927 S.W.2d 855, 862 (Mo. banc
1996).
         13
              Id.
         14
          See Mid-America Living Trust, 927 S.W.2d at 867 n. 4 (a waiver must be given “after
consultation and a full disclosure of the potential risks”).

                                                  7
Briggs also asserts that, even if this issue is properly before us on appeal, he produced
evidence that the Debtor validly waived the conflict in this case and the bankruptcy
court erred in failing to consider that evidence.

      We need not decide whether the Trustee conceded the waiver issue, or whether
Briggs presented sufficient evidence of a valid waiver in this case, because we
conclude that this type of dual representation, particularly in the bankruptcy context,
presents such an inherent and impermissible conflict that it cannot be waived.

       The Missouri Supreme Court has held that some types of conflict cannot be
cured by consultation and consent: “Rule 4-1.7(b)(1) only allows for consultation and
consent if ‘the lawyer reasonably believes the representation will not be adversely
affected.’”15 Moreover, the Missouri Supreme Court has expressly held that
“attorneys for settlement service providers (including without limitation escrow
closing companies, brokers, lenders, and title insurers) may not represent or furnish
legal services to the provider’s customers.”16 According to the Supreme Court,
“[a]ttorneys simply may not represent multiple parties with differing interests in a
single transaction.”17 “This is because, when a lawyer is laboring under this kind of




         15
              State ex rel. Union Planters Bank, N.A. v. Kendrick, 142 S.W.3d 729, 739 (Mo. banc
2004).
         16

 In re First Escrow, Inc., 840 S.W.2d 839, 848 (Mo. banc. 1992) (noting that such relationships
have drawn “universal condemnation” by courts that have considered the issue when a service
provider’s attorneys purport to represent or furnish legal services to the provider’s customers).
See also Mid-America Living Trust , 927 S.W.2d at 867 n. 4 (the Missouri Supreme Court
expressly questioning whether a trust company’s in-house counsel’s dual representation of the
company and the company’s client is subject to waiver).
         17
              In re First Escrow, 840 S.W.2d at 848.

                                                  8
conflict of interest, the conflict in effect forecloses alternatives that would otherwise
be available to the client.”18 In other words, according to the Missouri Supreme Court,
if a scheme has an “unavoidable appearance of impropriety,” it cannot be condoned.19

       Thus, the Missouri Supreme Court has held that attorneys for lenders may not
represent or furnish legal services to the lender’s customers. Although Briggs was not
acting as Wells Fargo’s attorney in the transaction with the Debtor, but rather was
acting as its agent, no attorney could reasonably believe that the representation of a
debtor in these instances might not be adversely affected by the simultaneous
representation of the lender. The conflicting duties of loyalty in these transactions are
further exacerbated by the fact that Briggs earns a commission from them and,
therefore, alternatives that would otherwise be available to the debtor may be
foreclosed. While we recognize that the Missouri Supreme Court has condoned
conflicts in some cases where there was a knowing and voluntary waiver,20 we
conclude, based on the Missouri Supreme Court’s precedent discussed above, that this
sort of dual representation has such an “unavoidable appearance of impropriety,”
particularly in the bankruptcy context, that it cannot be waived.

      Finally, Briggs argues that, even assuming there was a conflict, and the
purported waiver was ineffective, the bankruptcy court erred in ordering him to


       18
            Union Planters Bank v. Kendrick, 142 S.W.3d at 737 (internal quotemarks and citation
omitted).
       19
         Id. at 740. See also Missouri v. Planned Parenthood of Kansas, 66 S.W.3d at 20
(“[W]hen it is apparent that a conflict of interest exists that threatens a breakdown of the
adversarial process, courts have the inherent power and duty to intervene.”)
       20
           See e.g., State ex rel. Nixon v. American Tobacco Co., 34 S.W.3d 122, 135 (Mo. banc.
2001); Union Planters Bank v. Kendrick, 142 S.W.3d at 739 (the standard for such waiver is
whether the waiver of conflict was given after consultation and full disclosure of the potential
risks; in order for informed consent to be valid, a lawyer must prove by clear proof that his
adverse interest was disclosed to the client and was perfectly understood; such consent must be
knowing, intelligent, and voluntary).

                                                9
disgorge all of his fees. He asserts that, in view of the fact that the case was filed in
June of 2002, he earned the $1,700 in attorney fees for work done in the bankruptcy
case long before the conflict arose in the Spring of 2005. Hence, he argues that it was
not proper for the bankruptcy court to deny all of the fees and order that he disgorge
them. He also says that the Bankruptcy Court’s authority to review attorneys’ fees to
debtors’ counsel is limited to § 329(b) of the Bankruptcy Code which provides that
the court may order the return of any fees, to the extent they are excessive, if an
attorney’s compensation exceeds the reasonable value of the attorney’s services.21
Finally, relying on the decision in In re Devers,22 Briggs asserts the connection of the
ethical violation to the attorney fees was improper, pointing out that the bankruptcy
court approved the Motion to Incur Debt in this case, so even if there was an ethical
conflict, Briggs brought value to the Debtor and should not have his fees disallowed.
Briggs asserts that the cancellation of the fees was nothing more than a penalty for
violations of the Code of Professional Responsibility and the Bankruptcy Judge is
without statutory authority for assessing such a penalty.

       We disagree. The United States Supreme Court has expressly held that
conflicts of interest warrant the disallowance of debtors’ attorney fees in bankruptcy
cases. According to the Supreme Court, “‘reasonable compensation for services
rendered’ necessarily implies loyal and disinterested service in the interest of those for
whom the claimant purported to act.”23 “Where an actual conflict of interest exists,
no more need be shown in this type of case to support a denial of compensation.”24




       21
            11 U.S.C. § 329(b).
       22
            33 B.R. 793, 799 (D. D.C. 1983).
       23
          Woods v. City Nat. Bank & Trust Co. of Chicago, 312 U.S. 262, 268, 61 S.Ct. 493,
497, 85 L.Ed. 820 (1941), reh’g denied 312 U.S. 715, 61 S.Ct. 736.
       24
            Id.

                                               10
       Although Woods was decided under Chapter X of the Bankruptcy Act, many
courts still rely on it as the applicable standard for disallowance and disgorgement of
fees in cases involving conflicts of interest by debtors’ counsel.25 While employment
under § 329 as attorney for a debtor is not subject to the bankruptcy court’s approval,
the attorney is nevertheless a fiduciary and an officer of the court.26 Consequently,
conflicts of interest by a debtor’s attorney can, standing alone, justify denial of all
fees.27 “[T]he general rule is that counsel’s fees are denied when a conflict of interest
is present, but the bankruptcy court has the ability to deviate from that rule in those
cases in which ‘the need for attorney discipline is outweighed by the equities of the
case.’”28 Furthermore, the bankruptcy court’s discretion under Woods to deny fees is
extremely broad and, according to the Vann court, has been upheld by every circuit.29
Finally, expressly rejecting In re Devers,30 the sole case relied upon by Briggs on this
issue, the Vann court held that bankruptcy courts are not required to put a dollar value
on the amount by which the attorney’s unethical conduct depleted the value of his
services.31

      We agree with the Vann Court’s rationale, particularly since the Eighth Circuit
has endorsed the notion, in the context of §§ 327, 328 and 330, that “[i]t is
appropriate to deny or reduce compensation to a professional that represents a party


       25
            See In re Vann, 136 B.R. 863, 871 (D. Colo. 1992) (“[t]here is no reason to suggest
the rationale of Woods does not apply in fee determinations under § 329.”), aff’d 986 F.2d 1431
(10th Cir. 1993).
       26
            See id. (and cases cited therein).
       27
            Id. at 870-71 (relying on Woods, 312 U.S. at 268, 61 S.Ct. at 497, 85 L.Ed.820).
       28
            Id. at 870 (citations omitted).
       29
            Id.
       30
            33 B.R. 793.
       31
            In re Vann, 136 B.R. at 871.

                                                 11
. . .who has an interest adverse to the bankruptcy estate.”32 This is true, even when
there has been no harm shown to the debtor: “Where a claimant, who represented
members of the investing public, was serving more than one master or was subject to
conflicting interests, he should be denied compensation. It is no answer to say that
fraud or unfairness were not shown to have resulted.”33

                                        CONCLUSION

        For the reasons discussed above, we conclude that the bankruptcy court did not
err in finding Briggs’ dual representation of the Debtor and Wells Fargo in the same
transaction constituted a per se conflict of interest and that any purported waiver was
invalid. Further, bearing in mind that the bankruptcy court’s discretion in denying
fees in these cases is very broad, after reviewing the record in this case, we find that
the bankruptcy court did not clearly err in denying Briggs’ fees and ordering that he
disgorge them in this case. The bankruptcy court’s Order of September 12, 2005, is,
therefore, affirmed.
                         ______________________________




       32
          In re Mahendra, 131 F.3d 750, 759 (8th Cir. 1997) (sanctioning an attorney who
purported to represent both the debtor and himself as a creditor of the debtor).
       33
            Woods, 312 U.S. at 268, 61 S.Ct. at 497.

                                                12
