                United States Court of Appeals
                            For the Eighth Circuit
                        ___________________________

                                No. 18-2396
                        ___________________________

                             Abdulhakim Muhammad

                        lllllllllllllllllllllPlaintiff - Appellee

                                           v.

  Joshua Mayfield, Religious Services Administrator, Arkansas Department of
 Correction (originally named as Mark Wheeler); Jeremy Andrews, Warden, East
Arkansas Regional Max Unit (originally named as Randy Watson); Wendy Kelley,
Director, Arkansas Department of Correction (originally named as Wendy Kelly)

                     lllllllllllllllllllllDefendants - Appellants

                             ------------------------------

                                Muslim Advocates

                  lllllllllllllllllllllAmicus on Behalf of Appellee
                                       ____________

                    Appeal from United States District Court
            for the Eastern District of Arkansas - Pine Bluff Division
                                  ____________

                            Submitted: April 17, 2019
                             Filed: August 13, 2019
                                 ____________

Before SHEPHERD, MELLOY, and GRASZ, Circuit Judges.
                          ____________

GRASZ, Circuit Judge.
       Abdulhakim Muhammad (“Muhammad”), an inmate at the Arkansas
Department of Corrections (“ADC”), filed suit under the Religious Land Use and
Institutionalized Persons Act of 2000 (“RLUIPA”), 42 U.S.C. §§ 2000cc-1 to
2000cc-5, and the First and Fourteenth Amendments. He sought injunctive relief
against various ADC officials (“Officials”) for allegedly refusing to provide him with
a daily serving of “halal” meat in accord with his personal religious beliefs. The
district court held a bench trial and then granted an injunction in favor of Muhammad.
Because we conclude Muhammad failed to exhaust his administrative remedies, we
reverse.

                                   I. Background
                                 A. Factual History

       Muhammad has been serving eleven life sentences and an additional 180
months of imprisonment at ADC since 2011. He is a Sunni Muslim and believes he
must observe a halal diet based on the example of the Prophet Muhammad. He says
halal foods include meats from herbivorous animals (e.g., chickens, cows, sheep, and
goats) which have been slaughtered according to a particular ritual, as well as kosher
meats, fish, vegetables, and fruit. Muhammad particularly believes he must eat halal
meat at least once daily as part of his religious observance. This belief is not required
by Islam’s texts, according to the trial testimony of Imam Mahmoud Hassan, a
professor of Islamic studies and spiritual leader of a Muslim community in Arkansas.1
Rather, it is a personally distinct interpretation by Muhammad.

      As this case turns on ADC’s policies and procedures, we briefly summarize
them here. ADC offers five categories of meals to all inmates: (1) standard, (2) pork-

      1
        Muhammad’s beliefs are thus different from those we considered in Patel v.
U.S. Bureau of Prisons, where the plaintiff inmate sought “a halal diet consisting of
either halal meat or halal vegetarian entrées, not just halal meat.” 515 F.3d 807, 814
n.8 (8th Cir. 2008) (emphasis omitted).

                                          -2-
free, (3) vegetarian, (4) vegan, and (5) common fare. The standard option includes
meat which has not been certified as halal. ADC’s “master menu” indicates it serves
fish-based meals as part of its standard option approximately twice per week.2 The
common fare option does not include meat but instead serves a meat substitute which
is intended to satisfy kosher standards.

       ADC developed the meatless common fare option with the assistance of a
chaplain in an attempt to satisfy the dietary requirements of multiple religious groups.
The common fare option replaced an earlier plan that had served pre-packaged kosher
meats to inmates requesting a kosher diet. The earlier plan had been implemented in
2003 after a federal district court ordered ADC to satisfy an inmate’s request for a
kosher diet under RLUIPA and the First Amendment. See Love v. Evans, No. 2:00-
CV-00091, (E.D. Ark. Nov. 20, 2001), aff’d, Love v. McCown, 38 F. App’x 355, 357
(8th Cir. 2002) (unpublished). In 2006 the same district court ordered ADC, in light
of Love, to pay damages to a different inmate who temporarily failed to receive a
requested Kosher diet. See Fegans v. Norris, No. 4:03-CV-00172, 2006 WL 6936834,
at *2 (E.D. Ark. Aug. 25, 2006), aff’d, 537 F.3d 897, 908 (8th Cir. 2008). ADC
switched to the meatless common fare plan in 2008 with the intent of maintaining
compliance with Love and Fegans while also satisfying other types of religious diets.

       ADC also maintains a procedure for requesting “special religious diet[s]” under
Administrative Directive (“AD”) 13-83 (“Religious Diet Policy”), which was made
effective on November 22, 2013. The Religious Diet Policy allows an inmate to
submit an accommodation request to ADC’s chaplain. If approved by the chaplain,
the request will be forwarded to ADC’s supervisor of food services.

      ADC maintains a separate procedure for inmate grievances under AD 12-16,
which is titled “Inmate Grievance Procedure” and was effective as of May 28, 2012.


      2
       According to Muhammad, fish and kosher meat qualify as halal meat.

                                          -3-
This procedure states it is ADC’s policy “to provide inmates in its custody an
administrative mechanism for the resolution of complaints, problems and other
issues.” The Inmate Grievance Procedure specifically provides for grieving, among
other things, “[a] policy applicable within [an inmate’s] unit/center of assignment that
personally affects the inmate.” The Inmate Grievance Procedure provides a three-step
process for resolving inmate complaints. If no one responds at Steps One and
Two — or if the responses at those steps are dissatisfactory — an inmate may appeal
to the level of ADC’s “Chief Deputy/Deputy/Assistant Director” at Step Three.

       Since arriving at ADC in 2011, Muhammad has submitted four grievances
alleging ADC’s dietary options violate his religious beliefs. These grievances include:
(1) Varner Super Max number (“VSM”) 13-00336, complaining the pork-free option’s
servings of non-halal bologna and salami3 actually contained pork; (2) VSM 13-
03225, complaining the common fare and other non-pork options were cooked with
the same utensils used to serve pork and thus were cross-contaminated; (3) VSM 13-
03485, raising the identical cross-contamination issue; and (4) VSM 14-00491, citing
Love and Fegans and complaining ADC engaged in discrimination by failing to
provide “us Muslims with . . . the Halaal diet”4 while providing Jewish inmates with
a kosher diet. Muhammad fully appealed only the first and fourth grievances. As to
the first, the Director’s office responded that neither the salami nor bologna contain
pork. As to the fourth grievance, an ADC official affirmed the warden’s response that
ADC provides the common fare option for inmates with religious diets.

      Muhammad also submitted three accommodation requests to the chaplain under
the Religious Diet Policy, although the record contains only the chaplain’s responses


      3
      Muhammad admitted at trial he has regularly eaten meats in the pork-free diet
which are not halal, stating: “I have no other choice. I eat it or starve.”
      4
       On appeal the parties agree the proper spelling is “halal,” but we leave
unaltered Muhammad’s spelling of “halaal” when quoting his lower-court documents.

                                          -4-
to these requests. At trial, Muhammad testified his first request asked for “the halal
diet,”5 his second request asked if he could supplement vegetarian meals with fish, and
his third request asked for a “[h]alal diet, halal meat in particular.”6 The chaplain
rejected each request.

                              B. Procedural History

       Muhammad filed this lawsuit pro se in 2015 after the chaplain’s response to his
last accommodation request. He raised claims under RLUIPA and the First and
Fourteenth Amendments, arguing ADC refused to provide him with a “Halaal and
Adequate Diet” and required him to eat “unlawful meat.” For relief, Muhammad
requested “pre-packed halaal food” and that the district court order “ADC to provide
Halaal meals or to transfer [him] to a prison which does.”

       The Officials answered and raised the affirmative defense that Muhammad
failed to exhaust his administrative remedies as required by the Prison Litigation
Reform Act (“PLRA”) of 1995, 42 U.S.C. § 1997e(a). Muhammad then filed an
amended complaint alleging, in part, he had exhausted his administrative remedies
because his grievance in VSM 14-00491 had satisfied the steps required by the Inmate
Grievance Policy.

      After the parties filed cross motions for summary judgment, a magistrate judge
observed that Muhammad appeared to argue for the first time in summary judgment


      5
       Muhammad submitted this request under a predecessor policy to ADC’s
Religious Diet Policy. For purposes of this appeal and in accord with the district
court, we treat it as having been submitted under the Religious Diet Policy.
      6
       Muhammad made his second and third accommodation requests to the chaplain
under the Religious Diet Policy after his fourth grievance under the Inmate Grievance
Procedure had been denied.

                                         -5-
briefing that “he must not only have a halal diet, but also eat halal meat.” The
magistrate judge rejected the argument that RLUIPA and the Free Exercise Clause
require ADC to provide inmates with halal meat every day. The magistrate judge also
concluded general halal options were already available to Muhammad. Finally, the
magistrate judge rejected Muhammad’s summary judgment argument that ADC was
violating the First Amendment’s Establishment Clause and the Fourteenth
Amendment’s Equal Protection Clause by failing to provide Muslims with a halal diet
despite having provided a kosher diet to Jewish inmates. The magistrate judge thus
recommended granting summary judgment for the Officials and dismissing
Muhammad’s claims with prejudice.

        The district court disagreed with the magistrate judge in part and set the case
for trial with respect to whether ADC’s refusal to provide Muhammad with daily halal
meat violated RLUIPA and the Free Exercise Clause. The district court did, however,
adopt the magistrate judge’s recommendation to grant partial summary judgment to
the Officials on Muhammad’s Establishment Clause and Equal Protection Clause
claims.

        During the one-day bench trial, Muhammad testified his faith does not excuse
him from eating halal meat on grounds of unavailability because he knows fish is
“available” at ADC two or three times a week.7 ADC Director Wendy Kelley then
testified she was surprised by Muhammad’s testimony. Specifically, Director Kelley
stated: “[W]hat I heard [Muhammad] request today was a vegetarian diet with fish that
we already have served for one of those meals a day. If that was truly his request, we
could meet that. But that was never my understanding of his request before today.”

      The district court ruled the Officials failed to show Muhammad did not exhaust
his administrative remedies. The district court explained as follows:


      7
       Imam Hassan testified Muslims should eat halal meat if it is available.

                                         -6-
      Because [the Religious Diet Policy] specifies no appeal process, because
      it was promulgated after the [Inmate Grievance Procedure] and because
      the specificity of [the Religious Diet Policy] overrides the generality of
      [the Inmate Grievance Procedure]; based on the content of the grievances
      Mr. Muhammad filed and exhausted prior to filing suit; and based on the
      totality of the circumstances presented here regarding Mr. Muhammad’s
      grievances and requests for accommodation, the Court concludes
      defendants have failed to prove the affirmative defense of
      nonexhaustion.

       The district court also concluded in the alternative that Muhammad was
“excused” from the exhaustion requirement. The district court reasoned that no one
followed up with Muhammad after he submitted his grievances, no evidence showed
formal grievances are reviewed at the requisite level of authority to grant special
dietary accommodations, and the chaplain denied his request for vegetarian meals
supplemented with fish.

      The district court finally ruled in favor of Muhammad on his RLUIPA and First
Amendment claims. The district court issued an injunction ordering the Officials to
provide Muhammad with one serving of fish three or four days per week and one
serving of halal or kosher beef, chicken, or turkey the other three or four days per
week.

     The Officials now appeal, requesting us to first consider whether Muhammad
exhausted his administrative remedies. They also challenge the district court’s ruling
on Muhammad’s RLUIPA and Free Exercise claims and the scope of injunctive relief.




                                         -7-
                                   II. Discussion

       In an appeal from a bench trial, we review factual findings for clear error and
legal conclusions de novo. See Kaplan v. Mayo Clinic, 847 F.3d 988, 991 (8th Cir.
2017).

      We begin with the text of the PLRA. This statute provides “[n]o action shall
be brought with respect to prison conditions under . . . any . . . Federal law, by a
prisoner confined in any . . . correctional facility until such administrative remedies
as are available are exhausted.” 42 U.S.C. § 1997e(a); see also 42 U.S.C.
§ 2000cc-2(e) (providing that nothing in RLUIPA “shall be construed to amend or
repeal the [PLRA]”). The Supreme Court has instructed that the exhaustion
requirement is “mandatory,” Woodford v. Ngo, 548 U.S. 81, 85 (2006), and that it was
enacted “to reduce the quantity and improve the quality of prisoner suits . . .
afford[ing] corrections officials time and opportunity to address complaints internally
before allowing the initiation of a federal case.” Porter v. Nussle, 534 U.S. 516,
524–25 (2002).

      Applying this statute here, we first consider whether administrative remedies
were “available” to Muhammad. See Ross v. Blake, 136 S. Ct. 1850, 1858 (2016). If
so, we then consider whether Muhammad properly exhausted his administrative
remedies. See Woodford, 548 U.S. at 93.

                            A. Availability of Remedies

      The Supreme Court has observed that “[a]n inmate . . . must exhaust available
remedies, but need not exhaust unavailable ones.” Ross, 136 S. Ct. at 1858 (emphasis
added). The Supreme Court recognizes at least three circumstances where an
administrative remedy is “not capable of use” and thus unavailable: (1) where “it
operates as a simple dead end—with officers unable or consistently unwilling to

                                         -8-
provide any relief to aggrieved inmates,” id. at 1859 (emphasis added); (2) where the
“administrative scheme” is “so opaque” as to be practically “incapable of use,” id.;
and (3) where “administrators thwart inmates from taking advantage of a grievance
process through machination, misrepresentation, or intimidation.” Id. at 1860.
Muhammad raises arguments under the first and second circumstances, and we
address each in turn.

       First, Muhammad argues ADC’s administrative remedies were a “dead end”
because the Officials’ actions (or lack thereof) show there was no possibility of
obtaining daily halal meat. But that is not the correct test. Rather, the PLRA requires
exhaustion of “such administrative remedies as are available.” 42 U.S.C. § 1997e(a)
(emphasis added). As a result, the Supreme Court has recognized that as long as “the
administrative process has authority to take some action in response to a complaint,
[even if] not the remedial action an inmate demands,” administrative remedies are
“available.” Booth v. Churner, 532 U.S. 731, 737–38, 741 (2001) (emphasis added);
see also Ross, 136 S. Ct. at 1859 (stating the question is whether “the facts on the
ground demonstrate that no . . . potential exists” for some relief). Here, Director
Kelley testified at trial that if Muhammad’s request was actually for vegetarian meals
supplemented by available fish, “we could meet that.” Because ADC regularly serves
vegetarian meals and fish, and because Muhammad never filed a formal grievance
requesting some combination of the two, we have no reason to doubt Director
Kelley’s claim. Accordingly, we cannot say the Officials lacked authority to provide
some relief in response to Muhammad’s request.

       Muhammad contends no such relief was available because no ADC official
personally spoke to him in response to his grievances, and because he was consistently
told current meal plans were his only options. See Porter v. Sturm, 781 F.3d 448, 452
(8th Cir. 2015) (stating exhaustion is not required where officials have failed to adhere
to their own grievance procedures or have prevented prisoners from using those
procedures). We disagree. The Inmate Grievance Procedure does not require any

                                          -9-
ADC official to personally follow up with a grievant, and Muhammad did receive
written responses (even if unsatisfactory) to his fully exhausted grievances as well as
to at least one of his unexhausted grievances. Additionally, we cannot say current
meal plans were his only possible option where he failed to grieve the chaplain’s
refusal to allow him a vegetarian diet supplemented with fish. Therefore, we conclude
ADC’s administrative remedies were not a dead end.

       As to the second circumstance, Muhammad argues ADC’s administrative
scheme was practically incapable of use because “no record evidence” showed
inmates were on notice they needed to file a grievance under the Inmate Grievance
Procedure if they were unsatisfied with the chaplain’s responses under the Religious
Diet Policy. But both procedures are in the record, and the Inmate Grievance
Procedure expressly states an inmate may grieve a “policy” as well as “[a]n action of
an employee[], contractor, or volunteer[]” at his facility “that personally affects the
inmate.” Additionally, we note the PLRA eliminated an earlier requirement in 42
U.S.C. § 1997e(a) that “administrative remedies be ‘plain, speedy, and effective.’”
Ross, 136 S. Ct. at 1858 (emphasis added) (quoting Nussle, 534 U.S. at 524). As a
result, “procedures need not be sufficiently ‘plain’ as to preclude any reasonable
mistake,” as long as an “ordinary prisoner can make sense of what it demands.” Id.
at 1859. Given the plain text of the Inmate Grievance Procedure and the fact it was
available to Muhammad (as is evident from the four grievances he did file), we
conclude ADC’s administrative scheme was not practically incapable of use.8




      8
        We also disagree with amicus curiae Muslim Advocates that administrative
remedies were unavailable under the third Ross circumstance based on the theory that
ADC’s grievance procedures were an exercise in “blatant gamesmanship.” We cannot
say ADC’s procedures were designed to “trip up all but the most skillful prisoners,”
Ross, 136 S. Ct. at 1860 (quoting Woodford, 548 U.S. at 102) (cleaned up), where
Muhammad simply chose not to formally grieve the chaplain’s denial of his requests
for daily halal meat despite having previously filed four grievances.

                                         -10-
     Therefore, we hold Muhammad was required to exhaust his administrative
remedies because there was a potential for some relief.

                               B. Proper Exhaustion

       Where administrative remedies are available, the Supreme Court has observed
the PLRA requires “proper exhaustion” in accord with a prison’s “critical procedural
rules.” Woodford, 548 U.S. at 90. “The level of detail necessary in a grievance to
comply with the grievance procedures will vary from system to system and claim to
claim, but it is the prison’s requirements, not the PLRA, that define the boundaries of
proper exhaustion.” King v. Iowa Dep’t of Corr., 598 F.3d 1051, 1054 (8th Cir. 2010)
(quoting Jones v. Bock, 549 U.S. 199 (2007)). Muhammad argues he met the proper-
exhaustion requirement for several reasons, and we again address each in turn.

      First, Muhammad argues his requests for accommodations under the Religious
Diet Policy constituted proper exhaustion on at least two grounds: (a) the PLRA only
requires exhaustion of remedies, such as were available under that policy, not
“grievance processes”; and (b) alternatively, the Religious Diet Policy was
promulgated later in time and is more specific than the Inmate Grievance Procedure,
rendering it a valid procedure for exhausting administrative remedies. We disagree.

       The Supreme Court explicitly rejected Muhammad’s first reason in Booth,
where it held that under the plain terms of the PLRA, the “administrative remedies”
an inmate must exhaust are the “procedural means” to relief and “not the particular
relief” itself. 532 U.S. at 739. The Supreme Court explained “the word ‘exhausted’
has a decidedly procedural emphasis,” and that “one ‘exhausts’ processes, not forms
of relief.” Id. Applied here, Muhammad was required to exhaust ADC’s proper
grievance procedures regardless of the forms of relief potentially available under the
Religious Diet Policy.



                                         -11-
       We also reject Muhammad’s alternative reason that the Religious Diet Policy
was, in and of itself, a proper and complete grievance procedure. Recalling “it is the
prison’s requirements . . . that define the boundaries of proper exhaustion,” King, 598
F.3d at 1054 (quoting Jones, 549 U.S. at 218), ADC makes clear the Inmate Grievance
Procedure is the exclusive means for exhausting administrative remedies prior to filing
a federal claim. The Inmate Grievance Procedure includes a subsection titled “Prison
Litigation Reform Act Notice” and provides that inmates “must exhaust their
administrative remedies as to all defendants at all levels of the grievance procedure
before filing a Section 1983 lawsuit.” This provision makes it sufficiently clear the
Inmate Grievance Procedure applied to Muhammad’s RLUIPA and constitutional
claims. See 42 U.S.C. § 1997e(a) (requiring exhaustion before bringing an action
regarding prison conditions “under section 1983 . . . or any other Federal law”).

        We also see no inconsistency between the Inmate Grievance Procedure and the
later-enacted Religious Diet Policy. Nothing in the Religious Diet Policy indicates
it is a grievance procedure rather than (or in addition to) a vehicle for requesting
religious-diet accommodations to the chaplain. As already noted, it represents the
very type of “policy” and authorizes the very types of “action[s] of . . . employees,”
in this case those of the chaplain, which inmates must grieve under the Inmate
Grievance Procedure. Thus, any requests Muhammad made for daily halal meat under
the Religious Diet Policy did not constitute proper exhaustion.

        Next, Muhammad argues the two grievances he did fully exhaust sufficiently
“related to” his federal claim. He notes he complained in the first grievance about
having to eat non-halal pork, and that he referenced in the second grievance ADC’s
liability under the Love and Fegans cases, which had resulted in ADC temporarily
providing daily kosher meat. This argument falls flat. The Inmate Grievance
Procedure required inmates to raise “only one problem/issue” per grievance form, but
Muhammad’s exhausted grievances did not raise the “problem/issue” that he lacked
daily halal meat.

                                         -12-
      His first exhausted grievance form, VSM 13-00336, complained the bologna
and salami in ADC’s pork-free diet actually contained pork, but Muhammad
acknowledged at trial the pork-free diet still contained non-halal meats. And Imam
Hassan testified at trial that where halal meat is not available, a Muslim can indeed
consume even non-halal meat, but “pork can never be consumed.” Thus,
Muhammad’s complaint that the non-halal, pork-free diet contained pork raised a
decidedly different issue than his federal claim seeking daily halal meat.

       His second exhausted grievance form, VSM 14-00491, complained ADC was
discriminating against “Muslims” by failing to provide them with a “Halaal diet”
while “providing Jewish inmates with the Kosher diet” — thus “violating the equal
protection clause of the 14th Amendment.” However, the fact the district court denied
Muhammad’s Establishment Clause and Equal Protection Clause claim grounded on
a similar argument at the summary judgment stage makes evident this was a different
issue than the one the district court sent to trial and is before us now. Still,
Muhammad argues this grievance referred to ADC’s liability in the Love and Fegans
cases and thus made clear he was seeking daily halal meat. But the Love and Fegans
decisions merely required officials at ADC to provide regular kosher diets to Jewish
inmates. See Love, No. 2:00-CV-00091, at *5, 17; Fegans, 2006 WL 6936834, at *2.
The fact ADC responded by temporarily providing daily, pre-packaged kosher meat
was a sufficient remedy but not a required one. Therefore, this grievance did not
complain about a lack of daily halal meat. Accordingly, Muhammad’s two exhausted
grievances did not properly exhaust his claim for daily halal meat.

       Finally, Muhammad argues his two unexhausted grievances (identically
complaining about cross contamination of non-pork foods with pork) provided
sufficient notice to ADC about his need for daily halal meat. He reasons these
grievances also complained the common fare diet was not halal because “all meat has
to be slaughtered in accord to Islamic rituals.” He also notes he wrote a handwritten
appeal in the second of these grievances stating that even if the common-fare utensils

                                        -13-
were clean, “the meat is still not halaal.” But this argument ultimately fails. Although
courts have held “a grievance suffices if it alerts the prison to the nature of the wrong
for which redress is sought,” Strong v. David, 297 F.3d 646, 650 (7th Cir. 2002), they
have done so in the context of clarifying the factual specificity required in any prison
grievance. See id.; Johnson v. Johnson, 385 F.3d 503, 517 (5th Cir. 2004); Johnson
v. Testman, 380 F.3d 691, 697 (2d Cir. 2004). They do not excuse a failure to
properly exhaust. See Ross, 136 S. Ct. at 1856 (stating “a court may not excuse a
failure to exhaust”). Here, we agree with the district court’s finding that Muhammad
did not fully appeal these two grievances because he failed to properly follow the
steps of the Inmate Grievance Procedure. Therefore, Muhammad’s two unexhausted
grievances also did not constitute proper exhaustion.

      Accordingly, we hold Muhammad failed to exhaust his administrative remedies
as required by the PLRA. We thus do not reach whether the Officials violated
Muhammad’s rights under RLUIPA and the Free Exercise Clause.

                                   III. Conclusion

      For the reasons set forth herein, we reverse the judgment of the district court
and remand with instructions to dismiss the case without prejudice.

                        ______________________________




                                          -14-
