                       RECOMMENDED FOR FULL-TEXT PUBLICATION
                            Pursuant to Sixth Circuit Rule 206
                                   File Name: 09a0085p.06

               UNITED STATES COURT OF APPEALS
                               FOR THE SIXTH CIRCUIT
                                 _________________


                                              X
                                               -
 ERICA BETTS et al.,
                                               -
                             Plaintiffs-Appellees/
                                               -
                               Cross-Appellants,
                                               -
                                                   Nos. 07-2103/2217

                                               ,
                                                >
                                               -
         v.

                                               -
                     Defendant-Appellant/ -
 COSTCO WHOLESALE CORPORATION,
                                               -
                          Cross-Appellee. -
                                              N
                Appeal from the United States District Court
               for the Eastern District of Michigan at Detroit.
              No. 02-73435—Julian A. Cook, Jr., District Judge.
                                Argued: January 15, 2009
                           Decided and Filed: March 5, 2009
               Before: KENNEDY, COLE, and GILMAN, Circuit Judges.

                                   _________________

                                        COUNSEL
ARGUED: Gerald L. Pauling II, SEYFARTH SHAW, Chicago, Illinois, for Appellant.
Patricia L. Worrall, THE THURSWELL LAW FIRM, Southfield, Michigan, for Appellees.
ON BRIEF: Gerald L. Pauling II, William F. Dugan, SEYFARTH SHAW, Chicago,
Illinois, for Appellant. Patricia L. Worrall, Milton H. Greenman, THE THURSWELL LAW
FIRM, Southfield, Michigan, for Appellees.
      GILMAN, J., delivered the opinion of the court, in which KENNEDY, J., joined.
COLE, J. (pp. 20-23), delivered a separate opinion concurring in part and dissenting in part.
                                   _________________

                                        OPINION
                                   _________________

        RONALD LEE GILMAN, Circuit Judge. Six former employees sued Costco
Wholesale Corporation, alleging that (1) they were terminated because they are black, and
(2) that they were subjected to a racially hostile work environment in violation of Michigan


                                             1
Nos. 07-2103/2217         Betts et al. v. Costco Wholesale Corporation               Page 2


law. (No claim was premised on Title VII of the Civil Rights Act of 1964 or other federal
cause of action.) After the district court denied Costco’s motion for summary judgment, the
case proceeded to trial. A deadlocked jury led to an initial mistrial, but a second jury
unanimously found in favor of three of the six employees—Darrell Amour, Stephanie Lewis,
and LaVearn Thomas—with respect to their hostile-work-environment claims. None of the
six employees, however, prevailed on their claims of discriminatory termination. The second
jury awarded lost wages to Amour, Lewis, and Thomas. Lewis and Thomas also received
damages as compensation for their emotional distress.

        Costco subsequently filed motions for judgment as a matter of law and to amend the
jury’s verdict. The district court denied the motion for judgment as a matter of law, which
requested the court to vacate both the jury’s finding of liability and the employees’
emotional-distress awards. But the court granted Costco’s motion to amend the jury’s
verdict by vacating the awards for lost wages.

        Costco appeals the denial of its motion for judgment as a matter of law. Amour,
Lewis, and Thomas cross-appeal the order vacating the lost-wages awards. For the reasons
set forth below, we REVERSE the award of damages for emotional distress to Lewis and
Thomas, AFFIRM the judgment of the district court in all other respects, and REMAND
the case with instructions to award nominal damages to Amour, Lewis, and Thomas on their
hostile-work-environment claims.

                                   I. BACKGROUND

A.      Factual background

        Costco sells name-brand merchandise at more than 400 warehouses nationwide,
including a warehouse in Livonia, Michigan that is known as “Warehouse 390.” Phil
Sullivan became the manager of Warehouse 390 in July 2001. He allegedly created a work
environment that was racially hostile to the Warehouse’s black employees. The six black
employees who filed suit are Darrell Amour, Nicola Barnes, Erica Betts, Stephanie Lewis,
LaVearn Thomas, and Darrin Whitehead. Neither Barnes, Betts, nor Whitehead prevailed
on any of their respective claims and are no longer involved in this case. Amour, Lewis, and
Thomas, however, prevailed on their hostile-work-environment claims, alleging that Sullivan
Nos. 07-2103/2217         Betts et al. v. Costco Wholesale Corporation              Page 3


repeatedly denigrated and devalued the black employees at Warehouse 390. Their testimony
is summarized immediately below.

       Amour was hired as a part-time Sales Auditor for Warehouse 390 in April 1998. He
subsequently became a full-time employee, initially working as a Back-Up Payroll
Administrator, and then as a Payroll Administrator.          Sullivan offered Amour a
management-level position—as Hard Lines Manager—but Amour declined the offer.
During his time as Payroll Administrator, Amour socialized outside of work with Sullivan
and developed a personal relationship with him. Amour nevertheless testified during trial
that he was repeatedly subjected to racially derogatory remarks and behavior while employed
at the Warehouse, including the following:

       •       Sullivan told Amour that he felt like he was working on a
               “plantation,” which alluded to Costco’s numerous black
               employees.
       •       Darrin Schaeffer, a white supervisor at the Warehouse,
               called Amour “Phil’s Boy,” “Phil’s Bitch,” and “Phil’s
               Houseboy.”
       •       Amour heard Sullivan say to white supervisors at the
               Warehouse that he (Sullivan) “wanted them to hire more
               white women with big breasts.”
       •       Sullivan would treat white customers better than black ones.
       •       A white employee, Ann McCormick, had exactly the same
               number of employment infractions as another black
               employee who was reprimanded, but nothing was done to
               McCormick.
       •       Sullivan moved white employees to Front-End Cashier
               positions and relegated black employees to less desirable
               floor positions shortly after making the “plantation”
               comment.
       Lewis also complained that Costco’s atmosphere was a hostile one for black
employees. She was hired by Costco in October 1999 as a Front-End Assistant. Lewis was
promoted to the position of Front-End Cashier the following year, well before Sullivan
became the Warehouse’s manager. Her trial testimony included the following:

       •       Lewis overheard Sullivan say that he thought he was
               working on a plantation.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation              Page 4


        •       Sullivan called Betts a “black-widow spider.” Lewis heard
                the comment and believed that it was racist because there
                was no reason to call her “black,” as opposed to simply
                calling her a spider.
        •       Sullivan called Betts “so black and ugly he would never
                have her work up front.” (Lewis equivocated about whether
                she heard the comment first hand or learned about it from a
                coworker.)
        Costco hired Thomas in March 1998 as a Front-End Assistant at the Warehouse. She
was promoted to the position of full-time Front-End Cashier shortly thereafter, again well
before Sullivan became the Warehouse’s manager. Thomas was transferred to the Optical
Department in October 2001, after Sullivan’s arrival, where she worked as a full-time
Service Assistant. The record does not indicate whether this was a promotion, demotion, or
lateral move. Like Amour and Lewis, Thomas testified about Sullivan’s demeaning behavior
towards Costco’s black employees. But despite the allegation of being subjected to a hostile
work environment, Thomas said that she “wasn’t harassed. Erica Betts was harassed.”
Thomas further alleged that:

        •       She witnessed Sullivan berate Betts to the point of tears.
                After the incident, Sullivan said “that girl just gets under my
                skin.”
        •       Thomas went to a supervisor, Kenya Banks, to discuss a
                comment that Sullivan made about “hiring more white
                people.”
        •       Sullivan’s behavior made Thomas want to move from her
                position in the store.
        •       The environment was like “walking on egg shells” once
                Sullivan arrived at the warehouse.
        Richard Webb, a Costco Vice President and Sullivan’s direct supervisor, testified
that he once heard Sullivan make a remark regarding the sale of watermelons at Costco.
Although Webb believed that the comment simply expressed Sullivan’s desire to stock more
“high-end” merchandise at Warehouse 390 (as opposed to watermelons), Webb nonetheless
considered the remark to be “racially insensitive” to black people. Even Sullivan conceded
that fellow supervisor Narquita Stenhouse and another Costco employee believed that he
(Sullivan) was a racist.
Nos. 07-2103/2217             Betts et al. v. Costco Wholesale Corporation               Page 5


           Amour and Thomas claim that they were among a number of Costco employees who
reported Sullivan’s behavior to their supervisors. One of those supervisors, Terry McDaniel,
heard from Amour about Sullivan’s demeaning remarks. McDaniel distanced herself from
the comments, saying that she was “not that way,” but did not otherwise opine about how
she thought Sullivan treated black employees. The record does not indicate that Amour
spoke to anyone with supervisory authority over Sullivan about the incidents.

           As already mentioned, Thomas spoke to Banks, another supervisor who was
subordinate to Sullivan, regarding Sullivan’s desire to hire more white people. But Thomas
did not contact Costco’s corporate offices about her complaints because she said that other
employees had already done so to no avail. Nor did Thomas speak to Vice President Webb,
who had supervisory authority over Sullivan, because she believed that he and Sullivan were
friends.

           Lewis also testified that she did not bother to complain about Sullivan because others
had already done so and had failed to spur any corrective action. Betts, however, testified
that she complained to several supervisors about Sullivan’s behavior, including McDaniel,
Stenhouse, and Webb.

B.         Procedural background

           This lawsuit was originally filed in state court, but was subsequently removed to
federal court by Costco on the basis of the parties’ diversity of citizenship. The jury trial
began in late June 2006. Approximately one month later, the district court declared a
mistrial because the jury was deadlocked. A new trial commenced in March 2007, and a
unanimous verdict was entered roughly one month later. The second jury rejected all of the
plaintiffs’ discriminatory-discharge claims and the hostile-work-environment claims of
Barnes, Betts, and Whitehead. Amour, Lewis, and Thomas prevailed, however, on their
respective hostile-work-environment claims, and the jury awarded them lost wages in the
amount of $9,320, $4,640, and $4,507 respectively. Lewis also received $15,000 for the
emotional distress that she suffered, and Thomas obtained $10,000 for her emotional distress.

           Costco subsequently filed motions under Rules 50(b) and 59(e) of the Federal Rules
of Civil Procedure. The Rule 50(b) motion sought a judgment as a matter of law against
Nos. 07-2103/2217           Betts et al. v. Costco Wholesale Corporation               Page 6


Amour, Lewis, and Thomas on the grounds that the evidence proffered at trial failed to
support either the employees’ hostile-work-environment claims or their entitlement to
emotional-distress damages. As for the Rule 59(e) motion, Costco requested that the court
vacate the lost wages awarded to the employees, arguing that they were not entitled to the
damages because the jury had determined that they were lawfully terminated.

         The court denied Costco’s motion for judgment as a matter of law, but granted its
motion to vacate the lost-wages awards. Costco timely appealed the court’s denial of its
motion for judgment as a matter of law. The three employees cross-appealed the court’s
order vacating the jury’s award of lost wages.

                                       II. ANALYSIS

         There are three issues on appeal. The first is whether the evidence was sufficient for
the jury to find in favor of Amour, Lewis, and Thomas on their hostile-work-environment
claims. Next is whether Lewis and Thomas introduced sufficient proof to entitle them to
compensation for their emotional distress. Finally, Amour, Lewis and Thomas cross-appeal
the district court’s order vacating the jury’s award for lost wages, arguing that Michigan law
permits such a recovery. We will address these issues in the order listed after setting forth
the applicable standards of review.

A.       Standards of review

         This appeal requires us to review a motion for judgment as a matter of law filed
under Rule 50 of the Federal Rules of Civil Procedure. “In diversity cases, when a Rule 50
motion for judgment as a matter of law is based on a challenge to the sufficiency of the
evidence, this Court applies the standard of review used by the courts of the state whose
substantive law governs the action.” Kusens v. Pascal, Co., 448 F.3d 349, 360 (6th Cir.
2006).

         “Michigan courts use the terms ‘directed verdict’ and ‘judgment notwithstanding the
verdict’ rather than judgment as a matter of law.” Brocklehurst v. PPG Indus., Inc., 123 F.3d
890, 894 n.3 (6th Cir. 1997). Orders granting a directed verdict are reviewed de novo by
Michigan appellate courts, which also “view[] the evidence and all legitimate inferences in
the light most favorable to the nonmoving party.” Elezovic v. Ford Motor Co., 697 N.W.2d
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 7


851, 857 (Mich. 2005). And a directed verdict may granted only if, after viewing all of the
evidence in the light most favorable to the party opposing the directed verdict, reasonable
minds could not differ on any question of material fact. Caldwell v. Fox, 231 N.W.2d 46,
49 (Mich. 1975).

        This appeal also requires us to review a motion to alter or amend a judgment filed
pursuant to Rule 59(e) of the Federal Rules of Civil Procedure. “The grant or denial of a
Rule 59(e) motion is within the informed discretion of the district court, reversible only for
abuse.” Scotts Co. v. Central Garden & Pet Co., 403 F.3d 781, 788 (6th Cir. 2005) (citation
and internal quotation marks omitted). “Abuse of discretion is defined as a definite and firm
conviction that the trial court committed a clear error of judgment. A district court abuses
its discretion when it relies on clearly erroneous findings of fact, or when it improperly
applies the law or uses an erroneous legal standard.” Tompkin v. Philip Morris USA, Inc.,
362 F.3d 882, 891 (6th Cir. 2004) (citations and internal quotation marks omitted).

        Finally, the merits of this appeal are governed by Michigan law. But we are mindful
that Michigan courts will examine federal cases for guidance in adjudicating Michigan civil
rights claims. See, e.g., Downey v. Charlevoix County Bd. of Rd. Comm’rs, 576 N.W.2d
712, 716 n.3 (Mich. Ct. App. 1998) (“Although federal precedence interpreting the federal
Civil Rights Act is not binding on Michigan courts interpreting our own civil rights statutes,
federal precedence can be used as a guidance by Michigan courts.”) For the purposes of this
appeal, the parties have not identified any material differences between Michigan
employment-discrimination law under the Elliot-Larsen Civil Rights Act (ELCRA) and
precedent arising under Title VII of the Civil Rights Act of 1964. Both parties, in fact, cite
federal cases throughout their briefs. We will therefore rely on federal caselaw where such
authority provides appropriate guidance.

B.      Costco’s motion for judgment as a matter of law

        Costco contends on appeal that the district court erred in denying its motion for
judgment as a matter of law, in part because (1) the harassment suffered by Amour, Lewis,
and Thomas was not sufficiently severe or pervasive to constitute a hostile work
environment, and (2) Costco lacked adequate notice of their complaints. We will set forth
the applicable legal framework before evaluating the merits of Costco’s contentions.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 8


        1.      Legal framework for hostile-work-environment claims

        A preliminary question exists about how to characterize the cause of action at issue
in this case. Costco conflates the concept of “harassment” with “hostile work environment”
in describing the employees’ theory of liability. In the context of sexual-harassment cases,
there is a difference between these terms because “harassment” refers to a broader category
of claims that includes both hostile work environment and quid pro quo causes of action.
Elezovic v. Bennett, 731 N.W.2d 452, 456 (Mich. Ct. App. 2007) (“There are two categories
of sexual harassment: (1) quid pro quo and (2) hostile work environment.”) We will
therefore use the term “hostile work environment” to avoid confusion and because the
Michigan courts do not employ the term “harassment” in formulating the elements of a
hostile-work-environment claim brought under the ELCRA.

        Establishing a prima facie case under a hostile-work-environment theory of
discrimination requires plaintiffs to satisfy the following elements under Michigan law:

        (1) the employee belonged to a protected group; (2) the employee was
        subjected to communication or conduct on the basis of the protected status;
        (3) the employee was subjected to unwelcome conduct or communication on
        the basis of the protected status; (4) the unwelcome conduct or
        communication was intended to, or in fact did, interfere substantially with
        the employee’s employment or created an intimidating, hostile, or offensive
        work environment; and (5) respondeat superior.
Downey, 576 N.W.2d at 716. “[W]hether a hostile work environment existed shall be
determined by whether a reasonable person, in the totality of circumstances, would have
perceived the conduct at issue as substantially interfering with the plaintiff’s employment
or having the purpose or effect of creating an intimidating, hostile, or offensive employment
environment.”    Radtke v. Everett, 501 N.W.2d 155, 167 (Mich. 1993).             “Relevant
circumstances ‘may include the frequency of the discriminatory conduct; its severity;
whether it is physically threatening or humiliating, or a mere offensive utterance; and
whether it unreasonably interferes with an employee’s work performance.’” Mayville v.
Ford Motor Co., No. 267552, 2006 WL 3040672, at *3 (Mich. Ct. App. Oct. 26, 2006)
(quoting Harris v. Forklift Systems, Inc., 510 U.S. 17, 23 (1993)). Importantly, the question
of whether conduct is severe or pervasive is “quintessentially a question of fact.” Jordan v.
City of Cleveland, 464 F.3d 584, 597 (6th Cir. 2006) (citation omitted).
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation                Page 9


        Stated in terms of the factors set forth above, Costco maintains that the employees
failed to demonstrate a prima facie case because the conduct that they were subjected to was
not sufficiently severe or pervasive to constitute a hostile work environment under
Michigan’s fourth element of a hostile-work-environment claim. See Downey, 576 N.W.2d
at 716. Costco also asserts that the employees did not provide it with adequate notice of their
complaints, which would have allowed Costco to remedy the situation, and that the
employees therefore failed to satisfy the fifth element of their prima facie case. Id. We will
address each argument in turn.

        2.      Intimidating, hostile, or offensive work environment

        Costco’s lack-of-severity argument takes a divide-and-conquer approach to the
employees’ allegations. In other words, Costco insists that the individual allegations of
Amour, Lewis, and Thomas must be examined in isolation in order to accurately assess the
merits of each employee’s claim.         But Costco’s approach is inconsistent with the
totality-of-the-circumstances test employed to determine whether there is a hostile work
environment. Under this test, “the issue is not whether each incident of harassment standing
alone is sufficient to sustain the cause of action in a hostile environment case, but
whether—taken together—the reported incidents make out such a case.” Williams v. Gen.
Motors Corp., 187 F.3d 553, 562 (6th Cir. 1999). Indeed, “[t]his court’s caselaw therefore
makes clear that the factfinder may consider similar acts of harassment of which a plaintiff
becomes aware during the course of his or her employment, even if the harassing acts were
directed at others or occurred outside of the plaintiff’s presence.”              Hawkins v.
Anheuser-Busch, Inc., 517 F.3d 321, 336 (6th Cir. 2008).

        The caselaw of this court is admittedly not binding on the Michigan courts in their
interpretation of the state’s civil rights law. But Costco cites no authority holding that this
court’s totality-of-the-circumstances test is inapplicable to state claims brought under the
ELCRA. And as we have already mentioned, Michigan courts look to federal law for
guidance in the context of ELCRA-based claims. See Downey, 576 N.W.2d at 716 n.3.
Amour, Lewis, and Thomas may therefore rely on each other’s allegations to bolster their
respective hostile-work-environment claims to the extent that they were aware of the
underlying conduct during their employment at Warehouse 390.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 10


        Two conflicting scenarios regarding the racial atmosphere at Costco’s Warehouse
390 emerge from the record. Under the first scenario, Sullivan’s tendency to make racially
insensitive remarks is indicative of poor taste and a bad sense of humor, but the remarks
were not intended to create, nor in fact created, a hostile atmosphere for black employees.
The incidents that the employees identified are few and far between: Amour’s claim is based
on nothing more than the six comments or actions set forth in Part II.A. above over a
seven-month period. His claim of having been subjected to a hostile work environment is
also at odds with the fact that Sullivan had offered Amour a management-level promotion,
that Amour socialized outside of work with Sullivan, and that Amour developed a closer
personal relationship with Sullivan than he had with other employees at the Warehouse.
Lewis, in turn, testified to only the four points listed in Part II.A. above. And Thomas’s
claim was based on only two remarks. See, e.g., Clay v. United Parcel Serv., 501 F.3d 695,
707-08 (6th Cir. 2007) (holding that 15 incidents over a two-year time frame did not
constitute severe or pervasive conduct). Thomas’s claim is further undermined by her
admission that she herself did not feel harassed. Indeed, there are even fewer statements
relevant to determining whether there was a racially hostile work environment because
several of the allegations are not inherently racial, such as Sullivan’s comments that Betts
“gets under [his] skin.” Under this view, a reasonable jury could find that Sullivan’s conduct
did not “interfere substantially with the employee’s employment or create an intimidating,
hostile, or offensive work environment.” See Downey, 576 N.W.2d at 716.

        But there is a second scenario that also fits the facts. Several black employees voiced
similar complaints about Sullivan’s systematic racial bias. Sullivan compared Warehouse
390 to a plantation on two separate occasions. These comments reveal Sullivan’s managerial
philosophy with respect to his black employees: they were second-class citizens and would
be treated accordingly. Indeed, Sullivan called one employee “so black and ugly he would
never have her work up front,” which expresses the belief that one’s value as a cashier
depends in part on the employee’s skin color. Sullivan also chastised black employees but
withheld criticism from white employees whose conduct was essentially the same, and
moved white employees to front-end positions while relegating black employees to less
desirable floor positions. He also wanted to hire more white women, implying that there
were too many black women at Costco. If indeed Sullivan wanted more white employees,
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation              Page 11


one could reasonably infer that creating a hostile atmosphere for black employees to increase
their turnover rate would serve this end. Even Sullivan conceded that two Costco employees
thought that he was a racist, and one of Sullivan’s superiors, Vice President Webb, had
personally heard Sullivan make a racially inappropriate remark about watermelons.

        Sullivan’s position as the Warehouse Manager is also a relevant consideration. He
was not simply a low-level supervisor with little impact on the broader workplace. As the
Warehouse Manager, Sullivan set the tone at the top. Indeed, his racially charged attitude
apparently caught on: at least one other white Costco supervisor, Schaeffer, denigrated
Amour in racially loaded terms, calling him “Phil’s Boy,” “Phil’s Bitch,” and “Phil’s
Houseboy.” The racial hostility was further evidenced not only by Sullivan’s treatment of
Costco’s employees, but also by his less-than-favorable treatment of its black customers.

        How one sorts out these two competing racial scenarios at Warehouse 390 is not
obvious, as evidenced by the deadlock of the first jury. Certain facts make the employees’
claims questionable. The fact that Sullivan socialized with Amour, that Amour was offered
a managerial position by Sullivan, and that Thomas conceded she was not harassed lean in
favor of Costco. On the other hand, none of these considerations foreclose the possibility
that Sullivan “in fact . . . created an intimidating, hostile, or offensive work environment.”
See Downey, 576 N.W.2d at 716 (emphasis added).

        Given that the question of whether the challenged conduct was severe or pervasive
is “quintessentially a question of fact,” Jordan v. City of Cleveland, 464 F.3d 584, 597 (6th
Cir. 2006) (citation and internal quotation marks omitted), and after construing the
aforementioned facts in the light most favorable to the employees, a jury could reasonably
find in favor of the employees on this issue. The district court therefore did not err in
declining to grant Costco’s motion for a judgment as a matter of law on the basis that the
complained-of conduct was insufficiently severe or pervasive to create a hostile work
environment.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation              Page 12


        3.      Respondeat superior

        We will now discuss the fifth and final element of the employees’ prima facie case:
respondeat superior. Michigan law provides that “an employer may avoid liability if it
adequately investigated and took prompt and appropriate remedial action upon notice of the
alleged hostile work environment.” Radtke v. Everett, 501 N.W.2d 155, 168 (Mich. 1993)
(citation and internal quotation marks omitted). Costco claims that the employees failed to
establish their prima facie case because there is insufficient evidence that Costco had
adequate notice of the hostile work environment that allegedly flourished under Sullivan’s
management.

        To establish a prima facie case, an employee is generally required to present
evidence that his or her employer had either actual or constrictive notice of the hostile work
environment to establish a prima facie case.        Sheridan v. Forest Hills Pub. Schs.,
637 N.W.2d 536, 542 (Mich. Ct. App. 2001). “Actual” notice requires a showing that the
employee complained to an individual in “higher management,” which is defined as a person
who “possesses the ability to exercise significant influence in the decision-making process
of hiring, firing, and disciplining the offensive employee.” Id. at 542-43. “Constructive”
notice, on the other hand, requires “showing the pervasiveness of the harassment, which
gives rise to the inference of knowledge or constructive knowledge.” Id. at 542.

        Michigan courts have nevertheless explained that “when the hostile work
environment is created by the actions of the employer, the alleged victim seeking a remedy
under the [ELCRA] may file such a claim against her employer premised on a direct theory
of liability.” Elezovic v. Bennett, 731 N.W.2d 452, 457 (Mich. Ct. App. 2007). In such
cases, “the respondeat superior inquiry is unnecessary because holding an employer liable
for personal actions is not unfair.” Id. (quoting Radtke, 501 N.W.2d at 169). In light of
Elezovic and Radtke, the question arises as to whether Sullivan’s position and conduct alone
would suffice to render Costco liable under the ELCRA.

        We need not decide the issue, however, because the record shows that at least one
of Sullivan’s superiors was in fact aware of the complaints raised by the black employees.
During trial, Sullivan conceded that Vice President Webb, his direct superior, had received
Nos. 07-2103/2217           Betts et al. v. Costco Wholesale Corporation               Page 13


telephone calls from one or more black employees who complained about Sullivan’s
behavior:

        Q [Counsel]. There were calls to Mr. Webb by African-American
        employees before the plaintiffs were terminated?
        A [Sullivan]. I am aware of at least one, maybe two, it could be more.
        ...
        Q. You would agree with me that . . . Mr. Webb had a couple conversations
        with you about those calls with African-American[s] complaining about
        you?
        A. I think you would be accurate on that, sir.
        Webb also had first-hand knowledge of Sullivan’s “watermelons” comment.
Construing this evidence in the light most favorable to the employees, a reasonable jury
could conclude that Webb, and therefore Costco, had actual notice of the hostile work
environment that Sullivan had created. The district court therefore did not err in upholding
the jury’s finding of hostile-work-environment liability against Costco and in favor of
Amour, Lewis, and Thomas.

C.      Lewis’s and Thomas’s compensation for their emotional distress

        As part of Costco’s motion for judgment as a matter of law on the merits of the
hostile-work-environment claims, Costco had sought to vacate the damages that were
awarded to Lewis and Thomas to compensate them for their emotional distress. Costco
argues on appeal that these damages should be vacated because (1) to the extent there is any
evidence of emotional distress, the evidence shows that the distress was caused by their
respective lawful terminations, not from the hostile work environment itself, and (2) there
is insufficient evidence to justify Lewis’s and Thomas’s awards as a matter of law.

        Both Lewis and Thomas maintain that there is sufficient evidence in the record to
uphold the jury’s emotional-distress awards. Lewis testified that she had numerous financial
difficulties after she was terminated, including losing her medical and dental insurance and
being evicted from her home. Making matters worse, she suffered emotionally while trying
to avoid living on the streets with her children, and had to rely on friends to provide her with
temporary housing.
Nos. 07-2103/2217             Betts et al. v. Costco Wholesale Corporation          Page 14


        Thomas, on the other hand, testified that, before she left the warehouse, she was
“upset” because she “felt something wasn’t right.” She was also “upset” and “disappointed”
that she had lost her job. Thomas considered the racism that she had encountered “a smack
in the face,” asking rhetorically, “[h]ow many times are you going to smack me in the face
before I stand up and make a stand?”

        Costco’s first argument is that none of the preceding testimony establishes that the
emotional distress suffered by Lewis or Thomas “flow[ed] from” a violation of the ELCRA.
See Schafke v. Chrysler Corp., 383 N.W.2d 141, 143 (Mich. Ct. App. 1985) (holding that
damages may be recovered for injuries or losses caused by each violation of the ELCRA).
As to Lewis, Costco is clearly correct. There is no material evidence in the record regarding
any emotional distress that Lewis suffered as a result of Costco’s hostile work environment.
Her distress flowed instead from the financial difficulties she faced after her
nondiscriminatory discharge. Nor does Lewis provide any authority that would allow her
to recover on the basis of emotional distress caused by her lawful termination. The district
court therefore erred as a matter of law in upholding the jury’s award compensating Lewis
for her emotional distress.

        Thomas, in contrast, provided generalized testimony about the distress that she
suffered before she was terminated. She said that she was “upset” because she “felt
something wasn’t right,” and that her treatment at Costco was a “smack in the face.” The
question regarding Thomas is therefore not whether at least part of her distress flowed from
the hostile work environment, but instead whether her testimony was legally sufficient to
justify emotional-distress damages.

        Although medical evidence is not necessary in order for a plaintiff to be compensated
for emotional distress, “damages for mental and emotional distress will not be presumed, and
must be proven by ‘competent evidence.’” Turic v. Holland Hosp., Inc., 85 F.3d 1211, 1215
(6th Cir. 1996) (quoting Carey v. Piphus, 435 U.S. 247, 263-64 n.20 (1978)). “Michigan
law allows recovery for mental anguish based on the plaintiff’s own testimony; however,
there must be ‘specific and definite evidence of [a plaintiff’s] mental anguish, anxiety or
distress.’” Moody v. Pepsi-Cola Metro. Bottling Co., Inc., 915 F.2d 201, 210 (6th Cir. 1990)
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 15


(quoting Wiskotoni v. Mich. Nat’l Bank-West, 716 F.2d 378, 389 (6th Cir. 1983) (applying
Michigan law)).

        Two cases are particularly instructive in resolving the sufficiency-of-the-evidence
issue with respect to Thomas: Erebia v. Chrysler Plastic Products Corporation, 772 F.2d
1250 (6th Cir. 1985), and Moore v. KUKA Welding Systems & Robot Corporation, 171 F.3d
1073 (6th Cir. 1999). In Erebia, this court declined to set aside the jury’s finding that the
Mexican-American plaintiff had been subjected to a hostile work environment. 772 F.2d at
1258. As part of its verdict, the jury compensated Erebia for emotional distress that he had
allegedly suffered during his employment. Id. at 1259. But this court concluded that there
was insufficient evidence to sustain the jury’s emotional-distress award, explaining that the

        plaintiff’s only proof of emotional harm consisted of his statements that he
        was “highly upset” about the slurs and that “you can only take so much.”
        His conduct in complaining to management on a regular basis also
        demonstrated a high level of concern.
Id. Erebia’s emotional-distress damages award was thus vacated, and the case remanded to
the district court with instructions to award him nominal damages to him as compensation.
Id. at 1259-60.

        In contrast to Erebia, the Moore court affirmed the district court’s decision to uphold
a jury award of $70,000 in damages to compensate the black plaintiff for the mental anguish
that he had suffered during his employment in a racially hostile work environment. 171 F.3d
at 1082-83. The plaintiff had testified that “he was ‘angry’ and ‘upset’ about the jokes and
slurs and that he ‘just couldn’t take it anymore.’” Id. at 1081. But he also proffered further
evidence of distress beyond this sparse testimony. In particular, he “complained to his
supervisors and started looking for a new job,” suffered through “a fairly steady stream of
racial jokes and slurs during his employment,” and was “intentionally isolated from
coworkers in retaliation for filing an EEOC complaint.” Id. at 1082-83. Indeed, the plaintiff
eventually quit his job due largely to his inability to cope with the isolation. Id. at 1078.

        We ultimately conclude that Thomas’s evidence is more akin to that presented in
Erebia than in Moore. Just as in Erebia, Thomas claimed to be upset, and made a statement
comparable to “you can only take so much,” testifying that she felt “smacked in the face.”
But Thomas’s generalized comments are not sufficient to support an award for emotional
Nos. 07-2103/2217           Betts et al. v. Costco Wholesale Corporation                Page 16


distress under Erebia. Nor did Thomas provide sufficient evidence of distress or specific
testimony comparable to that which was proffered in Moore. The closest Thomas comes to
providing “specific and definite evidence” of her emotional distress is the assertion that she
moved to another position within Warehouse 390 to escape the hostile work environment
that she had experienced as a front-end cashier. See Moody, 915 F.2d at 210 (citations and
internal quotation marks omitted). This evidence, however, is severely undermined by
Thomas’s concession that she did not feel harassed. At best, Thomas’s decision to change
positions “demonstrated a high level of concern” about the racially hostile environment that
she experienced as a front-end cashier. See Erebia, at 1259. As explained in Erebia,
however, demonstrating a heightened concern about a racially hostile work environment is
not enough to justify an award for emotional distress. See id. (holding that the plaintiff failed
to provide sufficient evidence of emotional distress even though the plaintiff “demonstrated
a high level of concern” by “complain[ing] to management on a regular basis”). The district
court therefore erred as a matter of law in upholding the portion of the jury’s verdict
compensating Thomas for emotional distress.

        Our dissenting colleague attempts to distinguish Erebia in two ways. First, the
plaintiff in Erebia was subjected to racially hostile remarks by a subordinate. Sullivan, by
contrast, was Thomas’s superior. This purportedly makes a difference because “Sullivan
was in a position that granted him greater power to affect the entire workplace with his racial
animus.” (Dissenting Op. p. 22) The dissent next points out that the plaintiff in Erebia was
the only witness who testified in support of his hostile-work-environment claim, whereas
several witnesses testified in this case. Having several witnesses, according to the dissent,
shows that “Sullivan’s racial hostility permeated the entire warehouse in a way that the
comments in Erebia did not.” Id. at 23.

        But we fail to see how these distinctions make a difference in this case. The fact that
Sullivan was a manager—even if his conduct indeed “more fully affected the
workplace”—does not constitute “specific and definite evidence” of Thomas’s emotional
distress. See Moody, 915 F.2d at 210 (citations and internal quotation marks omitted).
Sullivan’s status as a manager is relevant to determining whether there was in fact a racially
hostile work environment, but provides no information regarding Thomas’s subjective state
of mind.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 17


        Nor does the fact that several witnesses testified about the hostile work environment
yield “specific and definite evidence” of Thomas’s emotional distress. See id. Again, we
acknowledge that the testimony provided by these witnesses supported her claim that there
existed a racially hostile environment at Warehouse 390. But the witnesses were silent
regarding Thomas’s emotional distress.

        On a final note, the dissent characterizes our disagreement as a dispute regarding
“what constitutes evidence of mental or emotional distress.” (Dissenting Op. p. 24). We
think, however, that the issue is not what constitutes evidence of emotional distress, but
rather what threshold amount of evidence is sufficient to sustain a claim of emotional distress
as a matter of law. The dissent correctly notes that “the circumstances of a particular case”
can be relevant to making a sufficiency determination. See Turic v. Holland Hosp., Inc., 85
F.3d 1211, 1215 (6th Cir. 1994) (citation and internal quotation marks omitted). But in the
course of highlighting the circumstances of Thomas’s case, the dissent comes very close to
implying that anyone who establishes a hostile-work-environment claim, and who has
expressed concern about the hostility during the course of her employment, has provided
sufficient proof to sustain an award for emotional distress. Erebia forecloses this conclusion.
In sum, despite the evidence of a hostile work environment, we believe that Thomas simply
failed as a matter of Michigan law to present sufficient “specific and definite evidence” of
emotional distress. See Moody, 915 F.2d at 210.

D.      Lost wages

        Based upon Costco’s motion to alter or amend the judgment pursuant to Rule 59(e)
of the Federal Rules of Civil Procedure, the district court vacated the employees’ award of
lost wages. The employees argue on appeal that the court erred because (1) Michigan law
permits recovery of lost wages for a hostile-work-environment claim even where those lost
wages resulted from a lawful discharge, (2) the court impermissibly reweighed the evidence,
and (3) the jury instructions allowed for such a recovery.

        To grant a motion filed pursuant to Rule 59(e) of the Federal Rules of Civil
Procedure, there must be “(1) a clear error of law; (2) newly discovered evidence; (3) an
intervening change in controlling law; or (4) a need to prevent manifest injustice.”
Nos. 07-2103/2217           Betts et al. v. Costco Wholesale Corporation                Page 18


Henderson v. Walled Lake Consol. Schs., 469 F.3d 479, 496 (6th Cir. 2006). The district
court identified a clear error in the jury’s award of lost wages under Michigan law.

        Recovery of “damages for injury or loss caused by each violation of [the] act” is
permitted under the ELCRA. Mich. Comp. Laws § 37.2801. Claims for damages under the
ELCRA may thus include a loss of wages. Schafke v. Chrysler Corp., 383 N.W.2d 141, 143
(Mich. Ct. App. 1985). But such damages must “flow from the violation [of the ELCRA].”
Id.

        Applying these standards, the district court analyzed the issue of lost wages as
follows:

        In its evaluation of Costco’[s] motion, the Court concludes that damages,
        which are based on a loss of wage claim, do not naturally flow from a hostile
        work environment claim. In this case, a loss of wage award is not the natural
        consequence of the Plaintiffs’ hostile work environment claims, in that the
        jury determined that Costco did not racially discriminate against them.
        Therefore, inasmuch as it was the judgment of the jury that Lewis, Amour
        and Thomas had been lawfully discharged, the Court must, and does,
        conclude that race was not a factor in Costco’s decision to terminate them.
        The Court also notes that there were no allegations by the Plaintiffs that they
        missed work as a result of the hostile work environment at the Costco
        warehouse. Since there is no evidence that the Plaintiffs missed time from
        work, it is illogical to conclude that they can recover for lost wages.
        Consequently, it would be erroneous for the Court to permit these three
        Plaintiffs to recover lost wages when their termination was deemed lawful.
        Since they were not wrongfully terminated, Costco has correctly identified
        a clear error of law in the jury's award for lost wages. Accordingly, the jury
        award must be amended immediately to exclude the award of lost of wages
        to Lewis, Amour and Thomas.
        In further support of its reasoning, the district court noted that several federal courts
have adopted a similar analysis regarding the nonavailability of lost wages as damages in the
context of a meritorious hostile-work-environment claim without a finding of wrongful
termination. See, e.g., Spencer v. Wal-Mart Stores, Inc., 469 F.3d 311, 317 (3d Cir. 2006)
(holding that a hostile-work-environment claim alone in the absence of a successful
constructive-discharge claim is insufficient to support an award for lost wages); Mallinson-
Montague v. Pocrnick, 224 F.3d 1224, 1236-37 (10th Cir. 2000) (same).
Nos. 07-2103/2217           Betts et al. v. Costco Wholesale Corporation            Page 19


          The employees have not identified any authority, state or federal, that undermines
the district court’s reasoning. Nor is there any indication that the court usurped the jury’s
role by impermissibly reweighing the evidence. Finally, the jury instructions are irrelevant
to the legal question of whether lost wages were appropriately awarded to Amour, Lewis,
and Thomas.

          In sum, we see no legal error or clearly erroneous finding of fact in the district
court’s decision to vacate the employees’ awards for lost wages. The court therefore did not
abuse its discretion in granting Costco’s motion to amend the judgment with respect to these
claims.

E.        Summary

          We uphold the jury’s finding that Amour, Lewis, and Thomas were subjected to a
racially hostile work environment while employed at Warehouse 390 with Sullivan as the
Warehouse’s manager. But the three employees are not entitled to recover damages for lost
wages (because they did not lose any wages as a consequence of the unlawful conduct
attributable to Costco) or emotional distress (because the evidence was insufficient to
support such an award).

          On remand, the appropriate remedy in such a case—i.e., where the prevailing
employees are not entitled to either lost wages or compensation for emotional distress—is
redress in the form of nominal damages. See Erebia, 772 F.2d at 1259 (remanding with
instructions to award nominal damages where the plaintiff prevailed on the merits of his
hostile-work-environment claim but failed to provide sufficient evidence to warrant an award
for emotional distress).

                                    III. CONCLUSION

          For all of the reasons set forth above, we REVERSE the award of damages for
emotional distress to Lewis and Thomas, AFFIRM the judgment of the district court in all
other respects, and REMAND the case with instructions to award nominal damages to
Amour, Lewis, and Thomas on their hostile-work-environment claims.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation              Page 20


           ______________________________________________________

              CONCURRING IN PART AND DISSENTING IN PART
           ______________________________________________________

        COLE, Circuit Judge, concurring in part and dissenting in part. The majority
opinion reverses a jury award for emotional distress damages to LaVearn Thomas for
insufficient evidence, despite competent evidence to the contrary. I believe the decision
misreads our standard of review and this Court’s precedent. Therefore, I respectfully dissent.

A.      Standard of Review

        Under Federal Rule of Civil Procedure 50, in diversity actions “this Court applies
the standard of review used by the courts of the state whose law governs the action.” Kusens
v. Pascal, Co., 448 F.3d 349, 360 (6th Cir. 2006). Rather than using the term “judgment as
a matter of law,” Michigan state courts use the terms “directed verdict” and “judgment
notwithstanding the verdict” (“JNOV”). Brocklehurst v. PPG Indus. Inc., 123 F.3d 890, 984
n.3 (6th Cir. 1997). Michigan courts review de novo a trial court’s ruling for a directed
verdict or JNOV. Elezovic v. Ford Motor Co., 697 N.W.2d 851, 857 (Mich. 2005). When
conducting such review, “the evidence and all legitimate inferences [are viewed] in the light
most favorable to the nonmoving party.” Sniecinski v. Blue Cross & Blue Shield, 666
N.W.2d 186, 192 (Mich. 2003) (citations omitted). “A motion for directed verdict or JNOV
should be granted only if the evidence viewed in this light fails to establish a claim as a
matter of law.” Id. (citations omitted) (emphasis added).

B.      Evidence of Emotional Distress

        Determining damages for mental and emotional distress is essentially subjective,
though “an award of damages must be supported by competent evidence.” Carey v. Piphus,
435 U.S. 247, 264 n.20 (1978). “Michigan law allows recovery for mental anguish based
on the plaintiff’s own testimony; however, there must be specific and definite evidence of
[a plaintiff’s] mental anguish, anxiety or distress.” Moody v. Pepsi-Cola Metro. Bottling Co.,
Inc., 915 F.2d 201, 210 (6th Cir. 1990) (citations and internal quotations omitted). We have
held that “a plaintiff’s own testimony, along with the circumstances of a particular case, can
suffice to sustain the plaintiff’s burden” of proving that an employer’s unlawful actions
caused her emotional distress. Turic v. Holland Hosp., Inc., 85 F.3d 1211, 1215 (6th Cir.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation              Page 21


1996) (citing Meyers v. City of Cincinnati, 14 F.3d 1115, 1119 (6th Cir. 1994)). Here,
Thomas testified that, before she left the warehouse, she was “upset” and “disappointed,”
and that the racism she encountered from the warehouse manager, Phil Sullivan, was a
“smack in the face.”      (Joint Appendix (“JA”) 600.)         She alleged that Sullivan’s
discriminatory behavior made her decide to transfer positions in the store. She also stated
that the work environment was so toxic she felt like she was “walking on egg shells” when
Sullivan was at the warehouse. (JA 597.)

C.      Our Precedent

        The majority states that two decisions instruct our resolution of this dispute: Erebia
v. Chrysler Plastic Products Corp., 772 F.2d 1250 (6th Cir. 1985) (vacating emotional
damages) and Moore v. KUKA Welding Systems & Robot Corp., 171 F.3d 1073 (6th Cir.
1999) (affirming emotional damages). The majority determines that Thomas’s evidence of
emotional distress more closely resembles the evidence provided in Erebia, such that an
award of emotional damages is inappropriate as a matter of law. (Majority Op. 16.) I
believe that the majority’s reliance on Erebia and its decision to vacate Thomas’s emotional
damage award are in error. Erebia is distinguishable in two ways. First, Erebia dealt with
the “weakest of all” hostile work environment claims, id. at 1260-61 (J. Kennedy,
dissenting), namely, emotional distress stemming from racial comments made by a
subordinate. The dissent properly recognized that a subordinate’s racial remarks are not
comparable to racial remarks made by a supervisor, as “a supervisor can dominate the
workplace with respect to his subordinate.” Id. In this case, Sullivan was the warehouse
manager and Thomas’s superior, and therefore Sullivan was in a position that granted him
greater power to affect the entire workplace with his racial animus.

        Second, the plaintiff in Erebia testified on his own behalf and was his only witness.
Here, multiple witnesses testified that Sullivan made racially offensive remarks that impacted
all black employees. Five of Thomas’s black colleagues testified to racially offensive
comments made, or actions taken, by Sullivan. The jury found that racial hostility poisoned
the work environment for three black employees. Thus, the evidence demonstrates that
Sullivan’s racial hostility permeated the entire Costco warehouse in a way that the comments
in Erebia did not.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation             Page 22


        The majority opinion notes the fact that Sullivan was a manager and the testimony
of “several witnesses” does not establish Thomas suffered emotional distress. (Majority Op.
16-17.) This is true. It is also true that the absence of such evidence would not prevent a
plaintiff from establishing distress. However, these “circumstances of a particular case”
bolster Thomas’s testimony that the atmosphere at Warehouse 390 was racially charged, and
caused her emotional distress. See Turic, 85 F.3d at 1215.

        I believe that this case more closely resembles our decision in Moore, where we
upheld a jury award of $70,000 to compensate a black plaintiff for emotional distress caused
by a hostile work environment. Moore, 171 F.3d at 1082-83. There, the plaintiff testified
that “he was ‘angry’ and ‘upset’ about the jokes and slurs and that he ‘just couldn’t take it
any more’” Id. Based on this, we concluded that, “[a]ccepting plaintiff’s narration of the
facts as true, [the] evidence sufficiently demonstrates the requisite injury to support
compensatory damages.” Id. at 1082. Similarly, the plaintiff testified that, like Thomas, his
superior was aware of the harassment.

        The majority also notes that the racial comments in Moore were made with greater
regularity and that the plaintiff felt he was isolated as a result of his filing of an Equal
Employment Opportunity Commission claim. (Majority Op. 16.) This, in effect, concedes
that the surrounding “circumstances of a particular case” are relevant to a showing of
distress. But a plaintiff need only show that she suffered emotional distress. The frequency
of racial harassment and the various ways in which it impacts a plaintiff may affect the size
of an award, but such factors should not preclude an award. In Moore, the plaintiff may
arguably have faced more pervasive harassment. Thus, plaintiff was awarded $70,000 in
compensatory damages. Here, Thomas was awarded only $10,000 for her emotional
distress. No matter the amount of the award, the evidence is unmistakably clear that Thomas
was upset by the racial discrimination in her workplace, especially given that we view the
evidence and all inferences in a light most favorable to her, as we must do. Sniecinski, 666
N.W.2d at 192.
Nos. 07-2103/2217          Betts et al. v. Costco Wholesale Corporation               Page 23


D.      Emotional Distress

        Much of my disagreement with the majority opinion comes from a fundamental
difference over what constitutes evidence of mental or emotional distress. As this Court
found in Moore, evidence of mental anguish, anxiety, or distress includes being upset and
disappointed with the hostile environment in which one works. Moore, 171 F.3d at 1082-83.
And if anything, a specific and definite example of one’s anguish, anxiety, or distress would
be Thomas’s decision to change positions at Costco to escape such an environment.

        Finally, the majority argues that Thomas’s claims are undermined by her admission
that she was not the target of harassment. (Majority Op. 16.) But this is not supported by
Michigan hostile-work-environment cases nor does it comport with this Court’s concept of
emotional distress. Rather, Michigan law provides for compensation for individuals who
have suffered emotional distress from a racially hostile environment regardless of the
identity of the harassee. This is so because the victims of racially hostile work environments,
as conceded by the majority, are not only the direct targets of harassment but all those
employees whose work environment is affected.

E.      Conclusion

        The testimony in this case satisfies the evidentiary requirements for an the award of
emotional distress damages to Thomas. For the reasons set forth above, I dissent from the
majority opinion reversing the award of damages for emotional distress to Thomas. I concur
with the majority opinion in all other respects.
