         IN THE DISTRICT COURT OF APPEAL OF THE STATE OF FLORIDA
                              FIFTH DISTRICT

                                                NOT FINAL UNTIL TIME EXPIRES TO
                                                FILE MOTION FOR REHEARING AND
                                                DISPOSITION THEREOF IF FILED


SANDRA BARTON AND GREGORY
BARTON,

             Appellants,

 v.                                                    Case No. 5D15-1587

CAPITOL PREFERRED INSURANCE
COMPANY, INC.,

             Appellee.

________________________________/

Opinion filed December 9, 2016

Appeal from the Circuit Court
for Marion County,
Lisa D. Herndon, Judge.

James J. Dye, Orlando, and Nicholas A.
Shannin and Pamela R. Masters, of
Shannin Law Firm, P.A., Orlando, for
Appellants.

Brandon S. Vesely and Nicole M. Ziegler,
of Keane, Reese, Vesely & Gerdes, P.A.,
St. Petersburg, for Appellee.



EVANDER, J.

      Sandra and Gregory Barton appeal the final summary judgment entered in favor

of Capitol Preferred Insurance Company, Inc., on the Bartons’ first-party bad-faith

complaint. In granting Capitol’s motion for summary judgment, the trial court found that
by accepting Capitol’s proposal for settlement on their underlying breach of contract claim

for an amount less than the policy limits, the Bartons had failed to obtain a determination

of liability or the extent of their damages. We disagree and, accordingly, reverse.

       Capitol provided homeowners’ insurance to the Bartons from April 28, 2003,

through 12:01 a.m., April 28, 2011. The homeowners’ policy included sinkhole coverage

up to policy limits of $312,000. Capitol did not renew the Bartons’ policy after April 28,

2011, and the Bartons then obtained homeowners insurance with Universal Property and

Casualty Insurance Company, effective from April 28, 2011 through April 28, 2012. Within

two weeks of obtaining insurance with Universal, the Bartons noticed damage to the walls

and floor of their home. They filed a claim for sinkhole-related damages with Universal.

Universal denied the claim, determining that the damage occurred prior to the effective

date of its policy. Thereafter, by letter dated October 7, 2011, the Bartons, through their

attorney, submitted a claim and request for sinkhole testing to Capitol, pursuant to section

627.707, Florida Statutes (2011).1 The Bartons did not provide a date of loss in their

claim. Capitol denied the claim by letter dated October 17, 2011. In its letter, Capitol

identified the date of loss as “Unknown” and stated that it could not process any claim

payments because the policy was not renewed on April 28, 2011. The letter also stated,

“However, if you believe you have documentation which confirms that the incident

occurred within the policy effective period, please forward it to this office for review.”



       1Section 627.707 sets forth an insurer’s obligation to investigate sinkhole claims.
Among other things, once an insurer receives a sinkhole claim for a covered building, the
insurer must inspect the premises for structural damage that may have resulted from
sinkhole activity and engage a professional engineer or geologist to conduct testing if the
cause of damage cannot be ascertained or is consistent with sinkhole activity. §
627.707(1)-(2), Fla. Stat. (2011).



                                              2
       The Bartons filed a breach of contract action against both Capitol and Universal in

August 2012. Subsequently, Universal retained Ground Down Engineering (“GDE”) to

perform sinkhole testing. GDE issued a report on January 8, 2013, determining that “the

cracks and separations within and on the exterior of the Barton residence are likely the

result of soil movement associated with sinkhole activity.” GDE estimated the cost of

repairs would be between $129,220 and $146,220. The Bartons settled their breach of

contract action with Universal for an undisclosed amount, but continued to pursue their

action against Capitol.

       In March 2013, pursuant to section 624.155, Florida Statutes (2013),2 the Bartons

filed a “Civil Remedy Notice of Insurer Violation” with the Florida Department of Insurance.



       2   Section 624.155, Florida Statutes (2013), provides, in pertinent part:

                624.155 Civil remedy.—

                       (1)    Any person may bring a civil action against an
                              insurer when such person is damaged:

                       ....

                       (3)(a)       As a condition precedent to bringing an
                                    action under this section, the department
                                    and the authorized insurer must have been
                                    given 60 days' written notice of the violation.
                                    If the department returns a notice for lack of
                                    specificity, the 60-day time period shall not
                                    begin until a proper notice is filed.

                                (b) The notice shall be on a form provided by the
                                    department and shall state with specificity
                                    the following information, and such other
                                    information as the department may require:

                                    1. The statutory provision, including the
                                       specific language of the statute, which
                                       the authorized insurer allegedly violated.


                                                 3
              2. The facts and circumstances giving rise
                 to the violation.

              3. The name of any individual involved in
                 the violation.

              4. Reference to specific policy language
                 that is relevant to the violation, if any. If
                 the person bringing the civil action is a
                 third party claimant, she or he shall not
                 be required to reference the specific
                 policy language if the authorized insurer
                 has not provided a copy of the policy to
                 the third party claimant pursuant to
                 written request.

              5. A statement that the notice is given in
                 order to perfect the right to pursue the
                 civil remedy authorized by this section.

              ....

       (d)    No action shall lie if, within 60 days after filing
              notice, the damages are paid or the
              circumstances giving rise to the violation are
              corrected.

       (e)    The authorized insurer that is the recipient of
              a notice filed pursuant to this section shall
              report to the department on the disposition of
              the alleged violation.

       ....

(4)    Upon adverse adjudication at trial or upon appeal,
       the authorized insurer shall be liable for damages,
       together with court costs and reasonable
       attorney's fees incurred by the plaintiff.

....

(8)    The civil remedy specified in this section does not
       preempt any other remedy or cause of action
       provided for pursuant to any other statute or


                            4
Section 624.155 of the Florida Insurance Code,3 requires insureds to file a civil remedy

notice with the Department of Insurance (with a copy served on the insurer) as a condition

precedent to bringing a bad-faith claim against an insurer. See § 624.155(1)(b), Fla. Stat.

(2013). The notice must set forth the specific statutory provision the insurer allegedly

violated, the facts giving rise to the violation, the relevant policy language, and a

statement that the notice is given to perfect the right to pursue the civil remedy authorized

by the statute. § 624.155(3)(b), Fla. Stat. (2013). If the insurer pays the damages or

corrects the violation within sixty days of the filing of the notice, then the insureds are

precluded from filing a bad-faith claim. § 624.155(3)(a), (d), Fla. Stat. (2013).

         In their civil remedy notice, the Bartons alleged that rather than perform a

“complete, thorough and statutorily compliant sinkhole/subsidence investigation,” Capitol

merely summarily denied the sinkhole claim, thereby placing its interests ahead of those

of its insureds. The civil remedy notice further alleged that Capitol wrongly denied a valid

claim.




                          pursuant to the common law of this state. Any
                          person may obtain a judgment under either the
                          common-law remedy of bad faith or this statutory
                          remedy, but shall not be entitled to a judgment
                          under both remedies. This section shall not be
                          construed to create a common-law cause of
                          action. The damages recoverable pursuant to this
                          section shall include those damages which are a
                          reasonably foreseeable result of a specified
                          violation of this section by the authorized insurer
                          and may include an award or judgment in an
                          amount that exceeds the policy limits.
         3
        The Florida Insurance Code is found at chapters 624-632, 634-636, 641-642,
648, and 651 of the Florida Statutes (2013).


                                             5
       On April 5, 2013, Capitol responded to the civil remedy notice by denying all

allegations. Approximately six months later, Capitol served the Bartons with a proposed

settlement, pursuant to section 768.79, Florida Statutes (2013), offering to settle the

Bartons’ claim for $65,000. Significantly, the proposal did not require the Bartons to

execute a release or to expressly waive their right to pursue a bad-faith action against

Capitol.     The Bartons timely accepted Capitol’s proposal for settlement.           Shortly

thereafter, Capitol paid the Bartons $65,000, and the Bartons dismissed their breach of

contract complaint.

       After settling the underlying action, the Bartons filed a first-party bad-faith action

against Capitol, alleging that in handling the Bartons’ sinkhole claim, Capitol violated

sections 624.155(1)(b) and 626.9541(1)(i)3,4 Florida Statutes (2013), by, inter alia, failing



       4   Section 626.9541(1)(i)3., Florida Statutes (2013), provides:

                626.9541 Unfair methods of competition and unfair or
                deceptive acts or practices defined.—

                       (1)   Unfair methods of competition and unfair or
                             deceptive acts.—The following are defined as
                             unfair methods of competition and unfair or
                             deceptive acts or practices:

                             ....

                             (i)    Unfair claim settlement practices.—

                               ....

                               3. Committing or performing with such frequency as to
                                  indicate a general business practice any of the
                                  following:

                                    a. Failing to adopt and implement standards for the
                                       proper investigation of claims;



                                                6
b. Misrepresenting pertinent facts or insurance
   policy provisions relating to coverages at issue;

c. Failing to acknowledge and act promptly upon
   communications with respect to claims;

d. Denying claims without conducting reasonable
   investigations   based     upon     available
   information;

e. Failing to affirm or deny full or partial coverage
   of claims, and, as to partial coverage, the dollar
   amount or extent of coverage, or failing to
   provide a written statement that the claim is
   being investigated, upon the written request of
   the insured within 30 days after proof-of-loss
   statements have been completed;

f. Failing to promptly provide a reasonable
   explanation in writing to the insured of the basis
   in the insurance policy, in relation to the facts or
   applicable law, for denial of a claim or for the
   offer of a compromise settlement;

g. Failing to promptly notify the insured of any
   additional information necessary for the
   processing of a claim; or

h. Failing to clearly explain the nature of the
   requested information and the reasons why
   such information is necessary.

i.   Failing to pay personal injury protection
     insurance claims within the time periods
     required by s. 627.736(4)(b). The office may
     order the insurer to pay restitution to a
     policyholder, medical provider, or other
     claimant, including interest at a rate consistent
     with the amount set forth in s. 55.03(1), for the
     time period within which an insurer fails to pay
     claims as required by law. Restitution is in
     addition to any other penalties allowed by law,
     including, but not limited to, the suspension of
     the insurer's certificate of authority.



              7
to properly investigate the Bartons’ claim and failing to act in good faith to settle that claim.

Capitol filed an answer and affirmative defenses denying liability.5

       Capitol filed a motion for summary judgment in December 2014. It alleged that it

was entitled to judgment as a matter of law on the Bartons’ bad-faith claim because the

Bartons failed to establish the necessary prerequisites to maintain such a claim against

Capitol.   Specifically, Capitol alleged that the Bartons failed to prove that:          (1) the

underlying breach of contract case had been resolved in their favor; and (2) there had

been a determination of the “actual extent of [their] loss.”          In support of summary

judgment, Capitol submitted an affidavit from one of its claims supervisors, who averred

that as a claims supervisor she oversaw all claims, evaluated liability, and made coverage

decisions. According to her affidavit, Capitol never admitted liability for the Bartons’ claim

and the proposal for settlement was made in an effort to dispose of litigation costs. The

claims supervisor further averred that there had not been a determination of liability

against Capitol, nor had there been a determination of the extent of the Bartons’ alleged

damages.

       The Bartons filed a response in opposition to Capitol’s motion for summary

judgment. They alleged that although a release was discussed, the parties ultimately

agreed to a settlement without a release. Additionally, the Bartons’ posited that Capitol’s

payment of $65,000 on the policy was a confession of judgment and constituted a

determination of liability and damages. In support of their response, the Bartons filed the

affidavits of the Bartons and their attorney. The trial court granted Capitol’s motion for




       5Capitol also filed a counterclaim alleging that the Bartons had breached the
settlement agreement by filing a bad-faith claim.


                                               8
summary judgment, stating that “a proposal for settlement does not equate to a

determination of liability and the extent of damages.” The Bartons timely appealed the

final summary judgment granted in favor of Capitol.

       A cause of action for an insurer’s failure to settle its insured’s claim in good faith

does not accrue until and unless the insured’s underlying first-party action for insurance

benefits is resolved favorably to the insured. Blanchard v. State Farm Mut. Auto. Ins. Co.,

575 So. 2d 1289, 1291 (Fla. 1991). Furthermore, a bad-faith action is premature until

there is a determination of liability and extent of damages owed on the first-party

insurance contract. Vest v. Travelers Ins. Co., 753 So. 2d 1270, 1276 (Fla. 2000).

However, the Florida Supreme Court has specifically stated that the insured is not

obligated to obtain the determination of liability and the full extent of his or her damages

through a trial, but may do so by other means—such as a settlement:

              Certainly, the insured is not obligated to obtain the
              determination of liability and the full extent of his or her
              damages through a trial and may utilize other means of doing
              so, such as an agreed settlement, arbitration, or stipulation
              before initiating a bad faith cause of action.

Fridman v. Safeco Ins. Co. of Ill., 185 So. 3d 1214, 1224 (Fla. 2016).

       Here, Capitol’s payment of $65,000 constituted a favorable resolution for the

Bartons. Cf. Ivey v. Allstate Ins. Co., 774 So. 2d 679, 684-85 (Fla. 2000) (holding that

Allstate’s voluntary payment of additional monies after insured brought action to recover

personal injury protection benefits operated as confession of judgment, thereby entitling

insured to recover attorney’s fees). The settlement further served as a determination of

liability and extent of the Bartons’ damages. See Fridman, 185 So. 3d at 1224 (stating

that settlement may serve as determination of liability and full extent of insured’s




                                             9
damages); Brookins v. Goodson, 640 So. 2d 110, 112 (Fla. 4th DCA 1994), disapproved

on other grounds, State Farm Mut. Auto. Ins. Co. v. Laforet, 658 So. 2d 55, 62 (Fla. 1995)

(holding that insurer’s payment of policy limits pursuant to settlement of underinsured

motorist claim established that insured had valid claim for underinsured motorist benefits

for purpose of first-party bad-faith action against insurer).

       Capitol suggests that because it settled for an amount less than policy limits or the

amount initially demanded by the Bartons, that there has been no determination of liability

or extent of damages. We reject that argument. Section 624.155 authorizes an insured

to bring a first-party bad-faith action where the insured has been damaged by the insurer’s

failure to comply with certain enumerated statutory provisions. The statute does not

condition the right to bring an action on the insured’s recovery of the policy limits or an

amount equal to or greater than its initial demand in the underlying action.

       REVERSED AND REMANDED.



LAWSON, C.J., and SCHUMANN, B.B., Associate Judge, concur.




                                             10
