      Jacqueline TURNER, on behalf of herself and all others similarly situated, Plaintiff-Appellant,

                                                       v.
       BENEFICIAL CORPORATION, Beneficial National Bank, U.S.A., Defendants-Appellees.

                                                No. 99-13381.

                                       United States Court of Appeals,

                                               Eleventh Circuit.
                                                Feb. 22, 2001.

Appeal from the United States District Court for the Middle District of Alabama. (No. 95-01212-CV-A-N),
W. Harold Albritton, III, Chief Judge.
Before ANDERSON, Chief Judge, and TJOFLAT, EDMONDSON, BIRCH, DUBINA, BLACK, CARNES,
BARKETT, HULL, MARCUS and WILSON, Circuit Judges.

        BARKETT, Circuit Judge:
                               ON SUA SPONTE REHEARING EN BANC
        Jacqueline Turner brought this interlocutory appeal, pursuant to Federal Rule of Civil Procedure

23(f), from the denial of class certification in her suit alleging that defendant Beneficial Corporation, a.k.a.

Beneficial National Bank, violated the Truth in Lending Act, 15 U.S.C. §§ 1601 et seq. ("TILA") and the

federal Racketeer Influenced and Corrupt Organizations Act, 18 U.S.C. §§ 1961 et seq. ("RICO"), and also

committed common law fraud in transactions related to its financing of Turner's purchase of a satellite dish.
        The district court determined that detrimental reliance was a necessary element to each of Turner's

claims and, finding no detrimental reliance, denied class certification. A panel of this Court affirmed the
district court's denial of class certification on Turner's claims except for the TILA claim for actual damages.

Finding itself bound by this Court's earlier ruling in Jones v. Bill Heard Chevrolet, Inc., 212 F.3d 1356, 1363

(11th Cir.2000), that a plaintiff need not demonstrate detrimental reliance on a lender's misrepresentations

in order to bring a claim for actual damages under TILA, the panel vacated the district court's denial of class

certification on that claim. See United States v. Hogan, 986 F.2d 1364, 1369 (11th Cir.1993) ("[I]t is the

firmly established rule of this Circuit that each succeeding panel is bound by the holding of the first panel

to address an issue of law, unless and until that holding is overruled en banc, or by the Supreme Court.").

        By vote of a majority of the judges in active service, we now rehear this appeal en banc for the sole

purpose of reconsidering the question of whether detrimental reliance is an element of a TILA claim for actual
damages. We find that it is, vacate the panel's ruling on that issue, and affirm the district court's denial of
class certification as to all of Turner's claims.1

                                                BACKGROUND

        This case arises out of Turner's purchase of a satellite dish system from Star Vision, Inc., prompted
by a newspaper advertisement which indicated that monthly charges for this service would be $39.95. The

financing of the dish and the monthly service were to be provided through an agreement between Beneficial

National Bank ("Beneficial") and Star Vision by way of an "Excel" credit card issued by Beneficial which
could be used only to purchase goods and services from Star Vision. When the satellite system was delivered,

the invoice reflected a monthly bill of $48.36, as did the Excel bill from Beneficial. With the Excel card,

Turner had received TILA disclosure statements, but Turner alleges that these disclosures failed to reveal the

true cost of financing the purchase of the satellite dish.2
         Although Turner concedes that she did not read Beneficial's disclosure statements at the time of
receipt and therefore did not rely on them, she claims that she is entitled to damages for Beneficial's failure

to provide disclosure statements that complied with the requirements of the law under TILA. Beneficial does
not dispute Turner's claim that the disclosures were improper. Instead it points out that, because Turner did

not read the disclosure statements, she did not rely upon them to her detriment and thus could not have
suffered actual injury as a result of Beneficial's TILA violation. The district court found that detrimental
reliance is a necessary element of Turner's claim for actual damages under TILA and denied class certification

on that claim. We review class certification rulings for abuse of discretion. Armstrong v. Martin Marietta

Corp., 138 F.3d 1374, 1381 (11th Cir.1998) (en banc). We review de novo the district court's conclusions

of law that informed its decision to deny class certification. DeKalb County School Dist. v. Schrenko, 109

F.3d 680, 687 (11th Cir.1997).

                                                 DISCUSSION

        A court can certify a class only when the requirements of Rule 23(a) and at least one of the alternative

requirements of Rule 23(b) are satisfied. Jackson v. Motel 6 Multipurpose, Inc., 130 F.3d 999, 1005 (11th




    1
     The panel's disposition of all other issues is unaffected by this opinion.
    2
      Specifically, Turner contends that, pursuant to 15 U.S.C. § 1638, Beneficial should have disclosed:
(1) the number of payments; (2) the amount of each monthly payment; (3) the amount financed; (4) the
total finance charge; (5) the total of payments; and (6) the total sales price.
Cir.1997). Turner maintains that all of the requirements of Rule 23(a) are satisfied3 and that the class also

satisfies Rule 23(b)(3), which requires that questions of law or fact common to all members of the class
predominate over questions pertaining to individual members. Finding that Turner's inability to prove

detrimental reliance precluded her from satisfying the typicality and adequacy requirements of Rule 23(a)(3)

and (4), the district court refused to certify a class on Turner's claim for actual damages under TILA.

        The TILA provision governing actual damages reads:
        Except as otherwise provided in this section, any creditor who fails to comply with any requirement
        imposed under this part ... with respect to any person is liable to such person in an amount equal to
        ...
                (1) any actual damage sustained by such person as a result of the failure;....

15 U.S.C. § 1640(a)(1) (1998).

        In addition to allowing for actual damages, TILA provides three other remedies for violations of its
provisions. First, TILA empowers the Federal Trade Commission as its overall enforcement agency, 15
U.S.C. § 1607(c), and provides other federal agencies with enforcement authority over specific categories of

lenders. 15 U.S.C. § 1607(a). The enforcing agencies are authorized to require the creditor to "make an
adjustment to the account of the person to whom credit was extended, to assure that such person will not be

required to pay a finance charge in excess of the finance charge actually disclosed or the dollar equivalent
of the annual percentage rate actually disclosed, whichever is lower." 15 U.S.C. § 1607(e)(1).4 Second,
TILA imposes criminal liability on persons who willfully and knowingly violate the statute. 15 U.S.C. §

1611. Finally, TILA creates a private cause of action for statutory damages, which may be assessed in
addition to any actual damages awarded. 15 U.S.C. § 1640(a)(2)(A).

        As necessary, Congress has amended TILA to ensure that it provides for a fair balance of remedies.

Specifically, in 1974, Congress amended TILA to permit private litigants, both as individuals and in class
actions, to sue for any actual damages sustained "as a result" of a TILA violation. 15 U.S.C. § 1640(a)(1).

In 1980, Congress further amended TILA, this time capping defendants' liability for statutory damages. TILA


    3
     A class may be certified if the following requirements are met: (1) numerosity: the class is so
numerous that joinder of all members is impracticable; (2) commonality: questions of law or fact are
common to the class; (3) typicality: the representatives of the class present claims or defenses that are
typical of the class; and (4) adequacy: the representatives of the class will fairly and adequately protect
the interests of the class. Fed.R.Civ.P. 23(a).
    4
      In other words, the enforcement agencies provide restitution to the victims of TILA violations, but
this remedy is limited "if it would have a significantly adverse impact upon the safety or soundness of the
creditor." 15 U.S.C. § 1607(e)(3)(A).
now provides that the ceiling on statutory damages in a class action applies to all class actions arising out of

the same TILA violation. Truth in Lending Simplification and Reform Act of 1980, Pub. L. No. 96-221 §

615(a)(1), 94 Stat. 132 (March 31, 1980).5 Congress placed this ceiling on a defendant's statutory liability

in a class action so that courts would no longer have to "choose between denying class actions altogether or

permitting multi-million dollar recoveries against defendants for minor or technical violations." McCoy v.

Salem Mortgage Co., 74 F.R.D. 8, 10 (E.D.Mich.1976). Under this regime statutory damages provide at least

a partial remedy for all material TILA violations; however, actual damages ensure that consumers who have
suffered actual harm due to a lender's faulty disclosures can be fully compensated, even if the total amount

of their harm exceeds the statutory ceiling on TILA damages. In this case we assume that the statutory ceiling

has already been reached, and the sole issue presented is whether a plaintiff must show detrimental reliance
on a faulty TILA disclosure in order to be eligible for an award of actual damages.
         Most courts that have addressed the issue have held that detrimental reliance is an element in a TILA

claim for actual damages. See, e.g., Perrone v. General Motors Acceptance Corp., 232 F.3d 433, 436-40 (5th

Cir.2000); Stout v. J.D. Byrider, 228 F.3d 709, 718 (6th Cir.2000); Peters v. Jim Lupient Oldsmobile Co.,

220 F.3d 915, 917 (8th Cir.2000); Bizier v. Globe Financial Services, Inc., 654 F.2d 1, 4 (1st Cir.1981)

(dicta); Hoffman v. Grossinger Motor Corp., (N.D.Ill.1999); Brister v. All Star Chevrolet, 986 F.Supp. 1003,

1008 (E.D.La.1997); McCoy, 74 F.R.D. at 12-13. This Circuit, however, has not joined the courts that have

so held. Ransom v. S & S Food Center, Inc. of Florida, 700 F.2d 670, 677 (11th Cir.1983); see also Lopez

v. Orlor, 176 F.R.D. 35, 40 (D.Conn.1997); Sutliff v. County Sav. & Loan Co., 533 F.Supp. 1307, 1313

(N.D.Ohio 1982); In re Russell, 72 B.R. 855, 857 (Bankr.E.D.Pa.1987).

        In Ransom, this Court affirmed the award of TILA actual damages to members of the plaintiff class

who paid excessive finance charges but who had not alleged reliance. The plaintiff class in Ransom

purchased food plans comprising a bulk food order and a service contract designated as a "Food Freezer


    5
     Under TILA Section 1640(a)(2)(A)(i), Turner would be entitled to individual statutory damages
equal to "twice the amount of any finance charge in connection with the transaction." However, as lead
plaintiff in a class action, the entire range of statutory damages for the class are limited to:

                 such amount as the court may allow, except that as to each member of the class no
                 minimum recovery shall be applicable, and the total recovery under this subparagraph in
                 any class action or series of class actions arising out of the same failure to comply by the
                 same creditor shall not be more than the lesser of $500,000 or 1 per centum of the net
                 worth of the creditor;....

        15 U.S.C. § 1640(a)(2)(B).
Service Agreement" ("FFSA"). Although the FFSA provided warranties and services with respect to the food

purchases, it also included a finance charge assessed whether the purchase was made with cash or by credit.
700 F.2d at 671-72. The trial court awarded the plaintiffs actual damages equal to the finance charge paid

by each class member in excess of the legally permissible finance charge. In addition, the district court

assessed statutory damages. Id. at 677. The Ransom Court rejected the defendant's contention that the

plaintiffs could not show actual damages, noting that
        the record discloses that each of the members of the class had signed contracts which were illegal but
        upon which they were ostensibly liable and which had not been voluntarily cancelled by the
        defendants prior to the trial. It was therefore clearly appropriate for the trial court to require a
        payment to each of the named members of the class of a cash amount that would offset their
        outstanding obligations which would otherwise remain collectable against them.

Id.
        It thus appears that the Ransom Court upheld the awarding of actual damages without requiring a

showing of detrimental reliance, although the Ransom Court did not squarely address the issue, and it is not

clear from the opinion that the issue was actually raised. However, notwithstanding Ransom, the district

courts in this Circuit have imposed a detrimental reliance requirement for TILA actual damages claims. See,

e.g., Perry v. Household Retail Services, Inc., 180 F.R.D. 423, 433 (M.D.Ala.1998); Barlow v. Evans, 992

F.Supp. 1299, 1310 (M.D.Ala.1997); Wiley v. Earl's Pawn & Jewelry, 950 F.Supp. 1108, 1114-1117

(S.D.Ala.1997); Adiel v. Chase Fed. Sav. & Loan, 630 F.Supp. 131, 133 (S.D.Fla.1986), aff'd, 810 F.2d 1051

(11th Cir.1987). Complicating matters, this Court affirmed Adiel in Adiel v. Chase Federal Savings & Loan,

810 F.2d 1051 (11th Cir.1987), and several district courts in this Circuit treated this Court's affirmance of the

district court's decision in Adiel as calling into question the continued viability of Ransom, despite the fact

that Ransom was not discussed in this Court's opinion. See Barlow, 992 F.Supp. at 1309-10; Wiley, 950

F.Supp. at 1114-17.

        Specifically, in Adiel, the plaintiff class consisted of homeowners who had adopted existing

mortgages on the lots on which their homes were situated. The loans had been executed by the builder of the

homes to Chase Federal Savings and Loan Association ("Chase"), and neither Chase nor the builder provided

to the homeowners the required TILA disclosures. 630 F.Supp. at 132. The plaintiffs urged the district court

to follow Ransom and to award both actual and statutory damages, as the statute permits, but the district court

required each member of the class to prove that "he or she would have gotten credit on more favorable terms

but for the violation." Id. at 133 (quoting McCoy, 74 F.R.D. at 12). The district court also quoted
approvingly language from a New York state court decision in which the state court required that a plaintiff
claiming actual TILA damages must show "that he relied on the inaccurate disclosure and thereby was

effectively prevented from obtaining better credit terms elsewhere." Id. (quoting Vickers v. Home Fed. Sav.

& Loan Assoc., 62 A.D.2d 1171, 1172, 404 N.Y.S.2d 201, 202 (1978)).

        On appeal, the plaintiffs argued that the district court had erred in ruling that "to recover actual

damages, each class member must show that but for the [TILA] violation, better credit on more favorable

terms would have been obtained." Adiel, 810 F.2d at 1053. This Court affirmed the ruling of the district

court, stating only that the district court "did not abuse its discretion in awarding statutory damages rather

than actual damages." Id. at 1055. Therefore, the opinion did not address the issue of reliance. Indeed, in

Adiel we only determined that the district court need not award actual damages when it has already provided

a remedy through statutory damages and has taken into account, in considering the amount of statutory

damages to award, the fact that no actual damages had been awarded. Id. at 1054-55.

        However, in the Eleventh Circuit case most clearly relevant to the issue before us, this Court directly
rejected a defendant's argument that a TILA claim for actual damages fails if the plaintiff cannot demonstrate

detrimental reliance on the defendant's misrepresentations. Jones, 212 F.3d at 1363 n. 7. The defendant car

dealership in Jones led its customers to believe that they were paying $2,495 to the General Motors

Corporation for an extended service contract. In fact only $290 went to General Motors, while the dealer kept

$2,205 as an "upcharge." Id. at 1358-59. In Jones, this Court stated, "we reject Heard Chevrolet's contention

that Plaintiff's TILA claim fails because Plaintiff cannot demonstrate reliance on its misrepresentations." Id.

at 1363, n. 7.6
        We now reconsider whether detrimental reliance is required for a TILA claim for actual damages.
We note that the statute provides that a plaintiff is entitled only to "any actual damages sustained ... as a


    6
      The Jones Court relied on Charles v. Krauss Co., Ltd., 572 F.2d 544, 546 (5th Cir.1978), to support
this proposition. The Charles case is also considered part of the jurisprudence of this circuit. See Bonner
v. Prichard, 661 F.2d 1206, 1209 (11th Cir.1981) (en banc) (indicating that the Eleventh Circuit adopted
as binding precedent all Fifth Circuit decisions handed down prior to the close of business on September
30, 1981). On closer examination, we find that the opinion in Charles does not state whether the plaintiff
sought actual or statutory damages. However, in stating that reliance is not a factor in TILA claims, the
Charles Court cites to McGowan v. King, Inc., 569 F.2d 845, 848 (5th Cir.1978). In McGowan, the Fifth
Circuit notes that "[t]he basis of Section 1640(a) liability is the failure to disclose information required to
be disclosed; there is no requirement that the plaintiff himself be deceived in order to sue in the public
interest." Id. at 849. However, the McGowan Court also concludes that once such a failure to disclose is
shown, "the court must award [the plaintiff] the statutory penalty,"and the Fifth Circuit awarded only
statutory damages in that case. Id. at 849-50 (emphasis added). As shown, these cases additionally
complicate the standard in the Eleventh Circuit for a TILA actual damages claim.
result" of a TILA violation. 15 U.S.C. § 1640(a)(1). We find that this language indicates that the statute's

authors intended that plaintiffs must demonstrate detrimental reliance in order to be entitled to actual damages
under TILA. The legislative history behind the 1995 amendments to TILA supports our reading of the actual

damages provision. It states:

        Section 130(a) of TILA allows a consumer to recover both actual and statutory damages in
        connection with TILA violations. Congress provided for statutory damages because actual damages
        in most cases would be nonexistent or extremely difficult to prove. To recover actual damages,
        consumers must show that they suffered a loss because they relied on an inaccurate or incomplete
        disclosure.

H.R. Rep. No. 193,104, 104th Cong., 1st Sess. (1995). The legislative history emphasizes that TILA provides
for statutory remedies on proof of a simple TILA violation, and requires the more difficult showing of

detrimental reliance to prevail on a claim for actual damages. To the extent that Jones, and possibly Ransom,

hold otherwise, they are overruled. We hold that detrimental reliance is an element of a TILA claim for actual
damages, that is a plaintiff must present evidence to establish a causal link between the financing institution's

noncompliance and his damages.
                                               CONCLUSION
        For the foregoing reasons, the district court's denial of class certification on Turner's TILA claim for

actual damages is
        AFFIRMED.
