REVERSE and RENDER; and Opinion Filed July 31, 2015.




                                          S    In The
                                 Court of Appeals
                          Fifth District of Texas at Dallas
                                       No. 05-14-01618-CV

                     HENRY S. MILLER BROKERAGE, LLC, Appellant
                                        V.
                            RUTH MAE SANDERS, Appellee

                        On Appeal from the 101st Judicial District Court
                                     Dallas County, Texas
                             Trial Court Cause No. DC-13-14901

                              MEMORANDUM OPINION
                           Before Justices Bridges, Brown, and Stoddart
                                    Opinion by Justice Brown
         Henry S. Miller Brokerage, LLC appeals the trial court’s order vacating an arbitration

award.    In four issues, Henry S. Miller generally contends the trial court erred in vacating the

award and in denying its motion to confirm the award. For the following reasons, we reverse the

trial court’s order and render judgment confirming the award.

         After Henry S. Miller filed suit against Ruth Mae Sanders for breach of contract, the trial

court stayed the proceedings and ordered the parties to arbitration in accordance with the Texas

Arbitration Act.     Following a hearing, the arbitrator entered an award in favor of Henry S.

Miller. No record was made of that hearing. Henry S. Miller filed a motion to confirm the

arbitrator’s award and Sanders responded with a motion to vacate the award. In her motion,

Sanders asserted two grounds existed for vacating the award.       First, she asserted the arbitrator
refused to postpone the hearing after she showed sufficient cause for the postponement. Second,

she asserted the arbitrator refused to hear evidence that was material to the controversy.

           Following a hearing, the trial court denied Henry S. Miller’s motion to confirm, granted

Sanders’s motion to vacate and ordered the parties back to arbitration. 1                             Henry S. Miller brings

this interlocutory appeal. See TEX. CIV. PRAC. & REM. CODE ANN. § 171.098 (West 2011); E.

Tex. Salt Water Disposal Co., Inc. v. Werline, 307 S.W.3d 267, 274 (Tex. 2010).

           Arbitration of disputes is strongly favored under Texas law. Prudential Secs. Inc. v.

Marshall, 909 S.W.2d 896, 898 (Tex. 1995) (per curiam); Humitech Dev. Corp. v. Perlman, 424

S.W.3d 782, 790 (Tex. App.—Dallas 2014, no pet.).                                     Consequently, judicial review of an

arbitration award is extraordinarily narrow. E. Texas Salt Water Disposal Co., 307 S.W.3d at

271 (Tex. 2010); Humitech Dev. Corp., 424 S.W.3d at 790. We review a trial court’s decision to

vacate or confirm an arbitration award de novo based on a review of the entire record.

Cambridge Legacy Group, Inc. v. Jain, 407 S.W.3d 443, 447 (Tex. App.—Dallas 2013, pet.

denied); Humitech Dev. Corp., 424 S.W.3d at 790.

           An arbitrator’s award is given the same effect as a judgment of a court of last resort.

CVN Group, Inc. v. Delgado, 95 S.W.3d 234, 238 (Tex. 2002); Humitech Dev. Corp., 424

S.W.3d at 790. The award is entitled to great deference and we may not substitute our judgment

for that of the arbitrator merely because we would have reached a different conclusion.

Cambridge Legacy Group, 407 S.W.3d at 447; Humitech Dev. Corp., 424 S.W.3d at 790. “All

reasonable presumptions are indulged in favor of the award, and none against it.” CVN Group,

Inc., 95 S.W.3d at 238. Humitech Dev. Corp., 424 S.W.3d at 790.

           Section 171.088 of the Act provides statutory grounds for vacating an award.                             TEX. CIV.

PRAC. & REM. CODE ANN. § 171.088 (West 2011).                                    Under that section, a trial court shall vacate

   1
       The parties agree the Texas Arbitration Act alone applies to this case.



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an award if, among other things, an arbitrator (1) refused to postpone the hearing after a showing

of sufficient cause or (2) refused to hear evidence material to the controversy. TEX. CIV. PRAC.

& REM. CODE ANN. § 171.088(a)(3)(B),(C),(D) (West 2011).             The party challenging the

arbitration award has the burden to present the trial court with a sufficient record of the

arbitration proceedings to show grounds exist to vacate the award. See Nafta Traders, Inc. v.

Quinn, 339 S.W.3d 84, 101 (Tex. 2011); See Statewide Remodeling, Inc. v. Williams, 244

S.W.3d 564, 568 (Tex. App.—Dallas 2008, no pet); Roehrs v. FSI Holdings, Inc., 246 S.W.3d

796, 804 (Tex. App.—Dallas 2008, pet. denied). In the absence of a complete record, we can

only consider complaints that do not require a review of the omitted portions of the record or

missing evidence. See, e.g., Centex/Vestal v. Friendship W. Baptist Church, 314 S.W.3d 677,

685 (Tex. App.—Dallas 2010, pet. denied). If the record does not demonstrate error or is silent,

the award must be presumed correct. See Nafta Traders, 339 S.W.3d at 102 & n.81 (citing Cable

Connection, Inc. v. DIRECTV, Inc., 44 Cal. 4th 1134, 1362, 82 Cal. Rptr .3d 229, 252, 190 P.3d

586, 605 (2008).

       In her motion to vacate, Sanders first asserted the arbitrator refused to postpone the

arbitration hearing after she showed sufficient cause for a postponement. See TEX. CIV. PRAC. &

REM. CODE ANN. §171.088(a)(3)(B). The record shows that the arbitration hearing was initially

set for September 11 and 12, 2014. On August 27, 2014, the arbitrator notified the parties by e-

mail that he was vacating the September 11th setting and moving it to November 17th. He stated

he was doing so because he had received information that Sanders had not paid her counsel,

counsel had indicated he might withdraw, and the arbitrator was concerned counsel might do so

just before the hearing. Therefore, the arbitrator reset the hearing to November 17th “subject” to

Sanders’s counsel notifying him, by September 5th, of his intent to withdraw.




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       The record contains selected correspondence that followed the arbitrator’s August 27th e-

mail. That correspondence shows some confusion regarding whether the arbitrator had only

conditionally vacated the September setting such that the setting would be reinstated if Sanders

paid her attorney. Specifically, on September 2, Henry S. Miller sent an e-mail to Sanders

counsel asking whether he had decided to withdraw because his decision would present an

opportunity to “reinstate the trial setting (now Sep 10-11).” On September 5, Sanders’s counsel

notified the arbitrator he had been paid and would not be withdrawing, and asked whether the

hearing would “proceed next week,” or would be “delayed until November.” Later that day,

Sanders filed a motion requesting the arbitrator to “continue the arbitration scheduled for

September 11-12 to November 17th.” The sole cause for the requested postponement was that

Sanders’s counsel was not prepared for the hearing. Counsel stated he had not prepared because

he had not been paid. The following morning, on September 6, the arbitrator notified the parties

by e-mail the hearing would “go forward” and the case would be called for trial at 9 a.m. on

September 10. Sanders appeared at the hearing and announced “ready.”

       After considering this evidence, the trial court vacated the arbitration award based on its

determination that the arbitrator had abused its discretion by failing to “abide by” the November

setting and by further moving the hearing forward one day from its previous setting thereby

shortening the notice “from two months to two [business] days.”        In doing so, the trial court

neither concluded the arbitrator refused to “postpone” the hearing nor that Sanders had made a

showing of sufficient cause. Instead, the trial court’s order reflects it was based on inadequate

notice. The TAA provides specific provisions related to vacateur for improper notice. See TEX.

CIV. PRAC. & REM. CODE ANN. §§ 171.088(a)(3)(D), 171.044 (West 2011);                   Hoggett v.

Zimmerman, Axelrad, Meyer, Stern & Wise, P.C., 63 S.W.3d 807, 810 (Tex. App.—Houston

[14th Dist.] 2001, no pet.). Sanders neither asserted nor attempted to establish this as a ground to

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vacate the award. 2 See Black v. Shor, 443 S.W.3d 154, 163 (Tex. App.—Corpus Christi 2013,

pet. denied) (party must present grounds to vacate award in the trial court); Ewing v. Act

Catastrophe–Tex. L.C., 375 S.W.3d 545, 549 (Tex. App.—Houston [14th Dist.] 2012, pet.

denied) (same).

           Instead, the question presented is whether we have a sufficient record before us from

which we can conclude the arbitrator refused to postpone a hearing after a showing of sufficient

cause. In re Chestnut Energy Partners, Inc., 300 S.W.3d 386, 400 (Tex. App.—Dallas 2009, pet.

denied). If the record does not demonstrate error or is silent, the award must be presumed

correct. Nafta Traders, 339 S.W.3d at 102 & n. 81 (citing Cable Connection, Inc. v. DIRECTV,

Inc., 44 Cal. 4th 1134, 1362, 82 Cal. Rptr .3d 229, 252, 190 P.3d 586, 605 (2008).

           In her request for a continuance, Sanders requested the arbitrator to continue the hearing

because her attorney had not prepared because she had been unable to pay him. 3 Sanders motion

was neither verified nor supported by any evidence to support her allegations. Although Henry

S. Miller filed a response to the motion and the parties also provided “supplemental” responses,

the record does not contain any of those responses. We conclude the record before us is

insufficient to determine whether the arbitrator abused its discretion by refusing Sanders’s

continuance.

           In the trial proceedings, Sanders also alleged the arbitrator’s award must be vacated

because he “refused” to hear “material” evidence.                                   Specifically, she asserted the arbitrator

abused his discretion in refusing to consider evidence she lacked mental capacity at the time she

entered the contract with Henry S. Miller. To show the arbitrator refused to hear material

     2
       The record also does not provide an adequate basis from which we could determine when Sanders first received notice of the September
10th setting. Indeed, by determining September 6th was the first notice Sanders received, the trial court made inferences contrary to, rather than
in favor of, the arbitrator’s decision.
     3
        Counsel did not allege he was unprepared because he was unaware the case was scheduled for either September 10th or September 11th.
Nor did he assert he could not prepare in the time that remained. Indeed, at the same time he requested a continuance, he requested the arbitrator
to limit the arbitration to only one day because the facts were largely undisputed and the contract “said what it said.”



                                                                      –5–
evidence, Sanders relied on (1) the arbitrator’s ruling striking her Second Amended Petition in

which she first pleaded lack of capacity, (2) counsel’s statements concerning what occurred

during the arbitration hearing, and (3) evidence that she received a preliminary diagnosis of

“Alzheimer’s dementia” after the arbitration hearing.

       As noted, no record was made of the arbitration hearing. As a consequence, Sanders

cannot show the arbitrator “refused” to consider any evidence. Saldana v. Saldana, 01-12-

00092-CV, 2013 WL 1928800, at *3 (Tex. App.—Houston [1st Dist.] May 9, 2013, pet. denied)

(mem. op.) (without record of hearing court cannot determine whether “arbitrator refused to

properly conduct the proceedings or consider material evidence or—if he did so—whether

arbitrator’s failures substantially prejudiced appellant’s rights). Nor can counsel’s statements

concerning what occurred at the hearing substitute for a record of those proceedings. See

Statewide Remodeling, Inc., 244 S.W.3d at 569.          Moreover, a review of the substance of

Sanders’s complaint reveals it is based primarily on the arbitrator having struck her Second

Amended Petition. Notably, an arbitrator’s ruling striking pleadings is not among the grounds

permitted for vacating an arbitration award.

       To the extent such a ruling is related to what evidence is “material” to an arbitration

hearing, Sanders has nevertheless failed to show grounds exist for vacating the award. It is

undisputed that Sanders’s Second Amended Petition was filed the day before the arbitration

hearing and was untimely pursuant to the arbitrator’s scheduling order.         Henry S. Miller

therefore filed a motion to strike. The record shows the arbitrator held an evidentiary hearing on

the motion to strike, but we have no record of that hearing. We therefore must presume the

record supports the arbitrator’s decision. See Nafta Traders, 339 S.W.3d at 102 & n.81. Thus,

Sanders has not shown the arbitrator abused its discretion in striking the amended pleading or




                                               –6–
that he refused to hear material evidence. Because Sanders did not meet her burden to establish

grounds for vacating the arbitrator’s award, the trial court was required to confirm that award.

       We reverse the trial court’s order and render judgment confirming the award.




                                                     /Ada Brown/
                                                     ADA BROWN
                                                     JUSTICE

141618F.P05




                                               –7–
                                        S
                               Court of Appeals
                        Fifth District of Texas at Dallas
                                       JUDGMENT

HENRY S. MILLER BROKERAGE, LLC,                       On Appeal from the 101st Judicial District
Appellant                                             Court, Dallas County, Texas
                                                      Trial Court Cause No. DC-13-14901.
No. 05-14-01618-CV         V.                         Opinion delivered by Justice Brown. Justices
                                                      Bridges and Stoddart participating.
RUTH MAE SANDERS, Appellee

      In accordance with this Court’s opinion of this date, we REVERSE the trial court’s order
and RENDER judgment confirming the arbitrator’s October 2, 2014 award.


        It is ORDERED that appellant HENRY S. MILLER BROKERAGE, LLC recover its
costs of this appeal from appellee RUTH MAE SANDERS.


Judgment entered this 31st day of July, 2015.




                                                –8–
