                           NOT FOR PUBLICATION                           FILED
                    UNITED STATES COURT OF APPEALS                        JUL 16 2020
                                                                      MOLLY C. DWYER, CLERK
                                                                       U.S. COURT OF APPEALS
                           FOR THE NINTH CIRCUIT

JOSHUA FRANKLIN SNYDER,                         No.    18-55887

                Plaintiff-Appellant,            D.C. No. ED CV 15-817-DSF (SP)

 v.
                                                MEMORANDUM*
RIVERSIDE COUNTY, a Public Entity, in
its official capacity, ET AL.,

                Defendants-Appellees.

                   Appeal from the United States District Court
                      for the Central District of California
                    Dale S. Fischer, District Judge, Presiding

                             Submitted May 14, 2020**
                               Pasadena, California

Before: EBEL,*** WARDLAW, and OWENS, Circuit Judges.

      Joshua Franklin Snyder appeals the district court’s grant of summary

judgment to the defendants (collectively “Riverside”) and subsequent dismissal


      *
             This disposition is not appropriate for publication and is not precedent
except as provided by Ninth Circuit Rule 36-3.
      **
             The panel unanimously concludes this case is suitable for decision
without oral argument. See Fed. R. App. P. 34(a)(2).
      ***
            The Honorable David M. Ebel, United States Circuit Judge for the
U.S. Court of Appeals for the Tenth Circuit, sitting by designation.
with prejudice of his 42 U.S.C. § 1983 action alleging he was subject to unsanitary

conditions while being held as a pretrial detainee at two detention centers, in

violation of his Eighth and Fourteenth Amendment rights. The district court found

that Snyder failed to exhaust his administrative remedies prior to filing suit, as is

required by the Prisoner Litigation Reform Act (the “PLRA”), 42 U.S.C.

§ 1997e(a), and dismissed the case with prejudice.

      We exercise our jurisdiction pursuant to 28 U.S.C. § 1291 and review the

district court’s grant of summary judgment de novo, viewing the evidence “in the

light most favorable to the non-moving party.” San Diego Police Officers’ Ass’n

v. San Diego City Emps.’ Ret. Sys., 568 F.3d 725, 733 (9th Cir. 2009).

      The PLRA requires “prisoners who claim denial of their federal rights while

incarcerated to exhaust prison grievance procedures before seeking judicial relief.”

Porter v. Nussle, 534 U.S. 516, 519 (2002); see § 1997e(a). As prisoners are only

required to exhaust “such administrative remedies as are available,” § 1997e(a),

proper exhaustion is not an overwhelming hurdle; “[c]ompliance with prison

grievance procedures . . . is all that is required by the PLRA to ‘properly exhaust.’”

Jones v. Bock, 549 U.S. 199, 218 (2007). A prisoner’s failure to exhaust his

administrative remedies is an affirmative defense to a suit governed by the PLRA.

Id. at 216. When a defendant asserts failure to exhaust, this court applies a burden-

shifting framework. Albino v. Baca, 747 F.3d 1162, 1172 (9th Cir. 2014) (en


                                           2
banc) (explaining that once the defendant proves that the plaintiff did not exhaust a

generally available administrative remedy, the burden shifts to the plaintiff to show

“that there is something in his particular case that made the existing and generally

available administrative remedies effectively unavailable to him”).

      Both below and on appeal, Snyder has consistently asserted that he was

dissuaded from following the detention center’s grievance policy by information

that he received from detention center officials, thus rendering the generally

available process effectively unavailable to Snyder, thereby making summary

judgment inappropriate. See Ross v. Blake, 136 S. Ct. 1850, 1859–60 (2016). We

agree, and we reverse.

      Riverside’s grievance process has four levels, and Snyder’s backflushing

grievance reached the second level; thus, for Snyder to meet his burden under the

PLRA, he must show that the last two steps of the grievance process were

effectively unavailable to him. We conclude that he has made such a showing, at

least for summary judgment purposes.

      First, the evidence viewed in the light most favorable to Snyder shows that

he did not know of the full appeals process, as he was “always” told to mark

grievances as resolved and, if he was not satisfied at steps one and two, then to fill

out another grievance. It was not until after he filed the grievance at issue here that

Snyder learned that the correct procedure was to appeal an unresolved grievance,


                                          3
rather than filing a new one. Snyder’s statement that he never received the prison

inmate orientation manual containing the official grievance policy, which we must

accept as true at this stage, also supports this assertion.

      Second, the bottom of the grievance form—which states “If grievance ‘has

not’ been resolved, forward to Operations Lieutenant or Facility Commander”—

neither mentions an appeal nor provides any indication as to the purpose of

forwarding the grievance. Indeed, the statement appears to give direction only to

the reviewing deputy and not to the grieving inmate, who presumably does not

have ready access to either an Operations Lieutenant or the Facility Commander.

      Finally, Snyder’s conduct throughout his time at the detention centers

supports his assertion. When the plumbers failed to fix the backflushing, Snyder

marked the grievance as resolved even though it plainly was not resolved.

Additionally, while Snyder filed twenty-four grievances, Snyder never filed a

single appeal pursuant to the official grievance policy until after the proper

procedure was explained to him, well after his failure to pursue steps three and four

of the grievance matter in dispute here.

      Taking these facts and drawing all reasonable inferences in Snyder’s favor,

as we must, a reasonable factfinder could conclude that the last two levels of the

grievance process were effectively unavailable to Snyder because, once he reached

that point in the process, he was directed by prisoner officials to essentially give up


                                            4
and start again. Hence, Snyder presented adequate evidence to defeat summary

judgment that he exhausted all available administrative remedies as required by the

PLRA. 1 Judgment as a matter of law at this stage of this proceeding is therefore

inappropriate.2

      REVERSED AND REMANDED.




      1
         We do not hold that Snyder has, in fact, exhausted his available
administrative remedies; we merely hold that, taking the record before us in the
light most favorable to Snyder, he has exhausted his available remedies. There
may be additional factual development that would lead to a different outcome, but
we leave that for the district court to determine.
       2
         Because the district court’s order did not reach Riverside’s alternative
argument that it is entitled to summary judgment on the merits of Snyder’s claims,
we leave it to the district court to address that issue in the first instance on remand.

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