             In the United States Court of Federal Claims
                                              Bid Protest
                                              No. 15-354C
                                    Filed Under Seal: July 21, 2015
                               Reissued for Publication: August 10, 2015*

                                                 )
    VION CORPORATION,                            )
                                                 )
                  Plaintiff,                     )
                                                 )
    v.                                           )      Post-Award Bid Protest; Tucker Act; 28
                                                 )      U.S.C. § 1491(b); RCFC 52.1; Federal
    THE UNITED STATES,                           )      Acquisition Regulation (FAR); Price
                                                 )      Realism Analysis; Organizational Conflict
                  Defendant,                     )      of Interest; Supplementation of the
                                                 )      Administrative Record.
    and                                          )
                                                 )
    WORLD WIDE TECHNOLOGY, INC.                  )
                                                 )
           Defendant-Intervenor.                 )
                                                 )


        David R. Hazelton, Counsel of Record, Kyle R. Jefcoat, Of Counsel, Anne W. Robinson,
Of Counsel, Dean W. Baxtresser, Of Counsel, Latham & Watkins, LLP, Washington, D.C., for
plaintiff.

        Veronica N. Onyema, Trial Attorney, Deborah A. Bynum, Assistant Director, Robert E.
Kirschman, Jr., Director, Benjamin C. Mizer, Principle Deputy Assistant Attorney General,
United States Department of Justice, Washington, D.C., Joann W. Melesky, Of Counsel, Daniel
C. McCintosh, Of Counsel, Defense Information Systems Agency, Scott Air Force Base, Illinois,
for defendant.

          William M. Weisberg, McLean, Virginia, for defendant-intervenor.


*
  This Memorandum Opinion and Order was originally filed under seal July 21, 2015 (docket
entry 50), pursuant to the protective order entered in this action on April 9, 2015 (docket entry
10). The parties were given an opportunity to advise the Court of their views with respect to
what information, if any, should be redacted under the terms of the protective order. The parties
filed a joint status report on August 10, 2015 (docket entry 52) stating that they agreed there is
no need for redactions. Accordingly, the Court is reissuing its Memorandum Opinion and Order
as originally filed.
                          MEMORANDUM OPINION AND ORDER

GRIGGSBY, Judge

I.     INTRODUCTION

       This post-award bid protest challenges the decision of the Defense Information Systems
Agency (“DISA”) to award Solicitation No. HC1028-13-R-0015, for information technology
storage infrastructure services, to World Wide Technology, Inc. (“WWT”). Plaintiff, ViON
Corporation (“ViON”), challenges the agency’s award decision on four grounds: First, ViON
alleges that DISA did not appropriately evaluate the technical merits of WWT’s proposal.
Second, ViON alleges that the agency failed to conduct a price realism analysis of WWT’s
proposal. Third, ViON alleges that WWT’s proposal improperly took exception to several
material terms of the solicitation. Lastly, ViON contends that DISA failed to investigate a
potential organizational conflict of interest involving WWT.

       The matter is before the Court on the parties’ cross-motions for judgment on the
administrative record, pursuant to Rule 52.1 of the Rules of the United States Court of Federal
Claims (“RCFC”). For the reasons discussed below, the administrative record shows that the
agency’s award decision was reasonable and in accordance with the terms of the solicitation and
applicable law. And so, the Court (1) DENIES plaintiff’s motion for judgment on the
administrative record; (2) GRANTS defendant’s motion for judgment on the administrative
record; and (3) GRANTS defendant-intervenor’s motion for judgment on the administrative
record. Because supplementation of the extensive administrative record with the expert
declaration proffered by plaintiff is not necessary for meaningful judicial review of this matter,
the Court also DENIES plaintiff’s motion to supplement the administrative record.

II.    PROCEEDURAL AND FACTUAL BACKGROUND1

       A.      Factual Background

       The government has filed an extensive administrative record in this case and the relevant
facts are not in dispute. On December 19, 2014, DISA awarded solicitation No. HC1028-13-R-


1
  The facts recited in this Memorandum Opinion and Order are taken from the administrative
record (“AR at __”); plaintiff’s complaint (Compl. at __”); plaintiff’s motion for judgment on the
administrative record (“Pl. Mot. at __”); plaintiff’s memorandum in support of its motion for
                                                 2
0015, for the Enterprise Storages Services II (“ESS II”) contract, to WWT. AR at 17; 346-87.
ViON is the incumbent contractor under a predecessor contract, known as the Enterprise Storage
Services I contract. Compl. at 5.

       In this bid protest action, ViON alleges that DISA failed to properly evaluate WWT’s
proposal for the ESS II contract and, as a result, the agency’s award decision was arbitrary,
capricious and not in accordance with law. See generally, Pl. Mem. As relief, ViON requests,
among other things, that the Court set aside the agency’s award decision; direct DISA to
reevaluate the proposals submitted by WWT and ViON; and issue a declaratory judgment that
the agency’s award decision was arbitrary, capricious, and contrary to law. Pl. Mot. at 1-2.

               1.     DISA’s Request For Proposals

       On September 19, 2013, DISA issued a request for proposals (“RFP”) for the ESS II
contract. AR at 69-150. The ESS II contract is a single, fixed-price, indefinite-
delivery/indefinite-quantity contract, for four years with two one-year options for renewal. AR
at 74; 140.

       DISA analyzed several factors in evaluating the proposals that it received in response to
the RFP. Specifically, the RFP requires that the contract award be based upon a best-value
tradeoff, considering the following three factors, listed in descending order of importance:
technical/management; past performance; and cost/price. AR at 141. The technical/management
factor is comprised of three equally-weighted subfactors: technical solution; service delivery;
and proof of concept.2 Id.

       For the technical solution subfactor, the RFP requires that each proposal support
“heterogeneous data migration” and “3-way replication of data”. AR at 3265-66. For the service
delivery subfactor, the RFP requires that the agency “evaluate the soundness of the [o]fferor’s
approach for ensuring the proposed solution meets the functional and performance requirements


judgment on the administrative record (“Pl. Mem. at __”); and defendant’s cross-motion for
judgment on the administrative record (Def. Mot. at __”). Except where otherwise noted, the
facts cited herein are undisputed.
2
  The RFP requires that in evaluating the proposals DISA assign each subfactor a
“technical/management ratings” of either good, acceptable, marginal or unacceptable and a
“technical/management risk ratings” of low, moderate, or high. AR at 141-44.

                                                 3
[of the RFP].” AR at 143. In addition, the RFP requires that DISA evaluate “[t]he flexibility of
the [o]fferor’s approach to address overall call order management, new technology, future
changes in requirements and technology refresh; periodic operational proof of performance
testing; cost savings over the period of the contract and other features advantageous to meeting
the Government’s storage service requirements.” Id.

       For the proof of concept subfactor, the RFP requires that “[i]f a Proof of Concept
Demonstration is required ALL Offerors in competitive range will be required to demonstrate
their proposed technical/management solution . . . .” Id. In this regard, the RFP provides that:

       The Proof of Concept Demonstration will test all five (5) supported environments
       referenced in Task 3, 6.3.1 of the [performance of work statement]. If a Proof of
       Concept Demonstration is required, a detailed test plan, together with any
       Government provided data required to be used in the demonstration, will be
       provided to each Offeror 14 calendar days prior to the demonstration.

Id.; see also AR at 3269.

       With respect to price, the RFP also provides that DISA “may reject any proposal that is
evaluated to be . . . unreasonably high or low in price when compared to the Government
estimates, such that the proposal is deemed to reflect an inherent lack of competence or failure to
comprehend the complexity and risks of the program.” AR at 140. The RFP further provides
that DISA may use “one or more of the techniques in FAR 15.404” to evaluate price. AR at 149.

       DISA received seven competitive proposals in response to the RFP, including proposals
from WWT and ViON. AR at 308-2329; 18,202.

               2.     Evaluation Of WWT’s Proposal

       On November 19, 2013, WWT submitted its initial proposal for the ESS II contract. AR
at 2047. The proposal states that storage services would be provided by two devices: the HP
XP7 storage array for the “mainframe” component and the HP PAR 7400 storage array for the
“open system” storage component. AR at 5806; 13,732. The proposal also states that HP is a
“major subcontractor” for WWT. AR at 13,713.

                      a.      First Evaluation

       DISA evaluated WWT’s proposal on four occasions. During the initial evaluation, DISA
assigned WWT’s proposal a technical/management rating of “unacceptable,” because the

                                                 4
proposal did not meet the requirements in the RFP for storage capabilities, redundant array of
independent disks, data re-duplication and required technical capabilities. AR at 2977. The
agency also rated the proposal “moderate” for technical/management risk. AR at 2977-78.        In
connection with this initial evaluation, DISA issued 30 evaluation notices to WWT regarding the
proposal. AR at 3055-137. These notices specifically requested information about how the
proposal would satisfy the technical requirements of the RFP, and particularly, how the proposed
HP 3PAR 7400 storage solution would meet the requirement for enterprise class storage. AR at
3097.

                        b.     Second Evaluation

          After reviewing DISA’s evaluation notices, WWT submitted a revised proposal on
April 24, 2014. AR at 5763-6320. In that proposal, WWT replaced its HP 3PAR 7400 solution
with the HP 3PAR 10000 series, to satisfy the technical requirements of the RFP. AR at 5806.
Unfortunately for WWT, its second proposal did not resolve all of DISA’s concerns and the
agency continued to question whether WWT’s proposal could meet the requirements of the RFP.
AR at 6621-77. To address these remaining concerns, DISA issued another round of evaluation
notices to WWT. AR at 6700-6759.

                        c.     Third Evaluation

          Once again, WWT revised its proposal to address DISA’s concerns. AR at 8601-9068.
In its revised proposal, WWT assured DISA that its proposed solution would exceed the RFP’s
requirement for heterogeneous data migration and 3-way replication of data. AR at 16,497.
Specifically, WWT stated that its solution exceeded the requirement for heterogeneous data
migration, because its “AutoLUN feature is used to transparently migrate data between different
tiers of storage non-disruptively, whether native to the array or externally connected virtualized
heterogeneous storage.” Id. Furthermore, WWT stated that its solution exceeded the
requirement for 3-way replication of data because it “is capable of 4-way replication.” Id.

        The agency conducted proof of concept testing for WWT’s revised proposal on July 22-
23, 2014. AR at 9096; 9094-112. WWT successfully completed this testing and received a
“pass” rating. AR at 17,358; 9101-08. Because DISA found that the cost would be
unreasonably high, the agency did not test data migration during proof of concept testing. AR at
18,355.

                                                 5
       After proof of concept testing, the agency issued another round of evaluation notices to
WWT. AR at 9161-79. In response to DISA’s evaluation notices, WWT revised its proposal
for the third time on August 18, 2014. AR at 11,138-548.

                      d.      Final Evaluation

       Following yet another round of evaluation notices, WWT submitted its final proposal to
the agency on November 6, 2014. AR at 14,260-73; 16,472-829. After reviewing WWT’s final
proposal, DISA issued a final consensus report. AR at 17,439-79. For the technical solution
subfactor, DISA assigned WWT’s proposal a technical/management rating of “acceptable” and a
technical/management risk rating of “low.” AR at 17,439-79. Specifically, the agency’s final
consensus report found that WWT’s final proposal:

       [met the] 99.999% availability requirement specified in [the performance work
       statement] Section 6.5.1 by providing the HP XP7 and the HP 3PAR 10000 as the
       enterprise class storage solution. The HP hardware meets all the enterprise class
       capabilities requirements detailed in [the performance work statement] Section
       6.1.1.1 to ensure that the 99.999% availability requirement detailed in [the
       performance work statement] Section 6.5.1 can be met.

AR at 17,441. With regards to the service delivery subfactor, DISA found that WWT’s proposal
“met all the stated service delivery requirements” in the RFP. AR at 17,358. In particular, the
agency found that the proposal addressed the RFP’s requirements regarding new technology.
AR at 17,450.

       With respect to the proof of concept evaluation subfactor, the agency found that WWT
successfully completed all 25 proofs of concept tests. AR at 17,452-58. The agency also
assigned the proposal a “substantial confidence” rating for the past performance evaluation factor
under the RFP. AR at 17,458.

       Lastly, with respect to the cost/price evaluation factor, DISA found that WWT’s pricing
was consistent with the technical representations in the proposal. AR at 17,473. “In accordance
with FAR 15.404, reasonableness of the offeror’s price was established based on adequate price
competition.” AR at 17,472. The agency also noted in its final consensus report that WWT’s
proposed price was “well below” the Independent Government Cost Estimate for the ESS II
contract, but that differences in the methodology for evaluation in the RFP precluded a



                                                 6
comparison between WWT’s price and the Independent Government Cost Estimate. AR at
17,474.

                 3.     Award Of The ESS II Contract

          Following the evaluation process, DISA’s source selection evaluation groups
recommended that the agency award the ESS II contract to WWT. AR at 18,311. In addition,
DISA’s Source Selection Authority conducted an “integral assessment” of all competitive
proposals which found that:

       With WWT’s overall cost being 13% to 265% lower than any other offeror’s
       proposed cost, in my assessment, there are more benefits to the Government in the
       proposal from WWT than from [any other competitive range offeror]. . . . The
       additional evaluated strengths of the ViON and EMC proposals absolutely do not
       justify the additional costs to the Government if award were to be made to either
       of those two offerors.

AR at 17,386. In reaching this conclusion, the source selection authority noted that WWT’s
proposed price was the lowest offer, and that each offeror’s price had been “driven by its specific
hardware configuration and overall technical solution proposed to meet the requirements of the
performance work statement.” AR at 17,379. Based upon these findings, the agency determined
that WWT’s proposal represented the best value to the government. AR at 17,387. DISA
subsequently awarded the ESS II contract to WWT on December 17, 2014. AR at 17,346-87.

                 4.     Alleged Organizational Conflict Of Interest

          During its protest of the award of the ESS II contract before the Government
Accountability Office (“GAO”), ViON raised, for the first time, an alleged potential
organizational conflict of interest involving WWT and another DISA contractor–the Evaluator
Group. AR at 17,556-605. Specifically, ViON alleges that WWT’s subcontractor, HP, has a
financial relationship with the Evaluator Group that could give rise to an organizational conflict
of interest regarding the evaluation of WWT’s proposal. Pl. Mem. at 19.

          The Evaluator Group has provided consulting services to DISA since at least 2009. AR
at 18,754-55. On August 8-9, 2014, a cofounder and senior strategist of the Evaluator Group,
Randy Kearns, made a presentation on storage trends and technology at DISA. AR at 18,757;
18,175.



                                                  7
       Mr. Kearns and the Evaluator Group had no involvement in the evaluation of proposals
for the ESS II contract. AR at 18,174. During a briefing held on December 15, 2014, DISA
stated that, at that time, the agency found “[n]o known potential conflicts of interest” involving
the solicitation of the ESS II contract. AR at 19,937. Because it does not believe an
organizational conflict of interest exists, DISA has not conducted an investigation or review into
any organizational conflicts of interest involving Mr. Kearns or the Evaluator Group. AR at
18,842.

       B.        Procedural Background

       Following the award of the ESS II contact to WWT, ViON and another disappointed
bidder, EMC Corporation, filed GAO protests challenging DISA’s award decision. AR at
17,556-605; AR at 18,047-143. The GAO denied both protests on April 3, 2015. AR at 19,076-
87.

          On April 8, 2015, ViON filed a complaint in this Court challenging DISA’s award
decision. See generally Compl. On April 9, 2015, following an initial status conference, the
Court granted WWT’s oral motion to intervene in this matter and entered a protective order. See
generally Order Granting Mot. for Protective Order; Order Granting Defendant-Intervenor’s Oral
Mot. to Intervene. On April 17, 2015, defendant filed the administrative record, which has been
subsequently corrected by defendant three times; on April 24, 2015, May 13, 2015, and May 15,
2015, respectively. See generally Administrative Record.

          On May 11, 2015, plaintiff filed a motion to supplement the administrative record with
the expert declaration of Mr. Claus Mikkelsen (“Mikkelsen Declaration”). See generally Pl.
Mot. to Supp. On May 15, 2015, plaintiff filed a motion for judgment on the administrative
record. See generally Pl. Mot. On May 29, 2015, defendant and defendant-intervenor separately
filed cross-motions for judgment on the administrative record, which also included oppositions
to plaintiff’s motion to supplement the administrative record. See generally Def. Mot.; Def.-
Intervenor Mot.

       On June 5, 2015, plaintiff filed its reply in support of its motion for judgment on the
administrative record and its response to defendant and defendant-intervenor’s cross-motions.
See generally Pl. Reply. On June 12, 2015, defendant and defendant-intervenor each filed a


                                                  8
reply brief in support of their motions for judgment on the administrative record. See generally
Def. Reply; Def.-Intervenor Reply.

       On June 17, 2015, plaintiff filed a motion to partially strike defendant’s reply in support
of its motion for judgment on the administrative record or, in the alternative, for leave to file a
sur-reply. See generally Pl. Mot. to Strike. On June 22, 2015, the Court denied plaintiff’s
motion to strike, and granted the motion to file a sur-reply. See generally Order Granting in Part
and Denying in Part Pl. Mot. to Strike; Pl. Sur-reply. The Court held oral argument on the
parties’ cross motions for judgment on the administrative record and plaintiff’s motion to
supplement the administrative record on June 25, 2015. See generally Oral Arg. Tr.

III.   JURISDICTION AND LEGAL STANDARDS

       A.      Jurisdiction And Bid Protests

       The Tucker Act grants the United States Court of Federal Claims jurisdiction over bid
protests brought by “an interested party objecting to a solicitation by a Federal agency for bids or
proposals for a proposed contract or to a proposed award or the award of a contract or any
alleged violation of statute or regulation in connection with a procurement or a proposed
procurement.” 28 U.S.C. § 1491(b)(1) (2012). In bid protest cases, this Court reviews agency
actions under the “arbitrary and capricious” standard. See 28 U.S.C. § 1491(b)(4) (adopting the
standard of review set forth in the Administrative Procedure Act). And so, under the
Administrative Procedure Act standard, an award may be set aside if “(1) the procurement
official’s decision lacked a rational basis; or (2) the procurement procedure involved a violation
of regulation or procedure.” Banknote Corp. of Am., Inc. v. United States, 365 F.3d 1345, 1351
(Fed. Cir. 2004) (quoting Impresa Construzioni Geom. Domenico Garufi v. United States, 238
F.3d 1324, 1332 (Fed. Cir. 2001)). The United States Court of Appeals for the Federal Circuit
has explained that:

       When a challenge is brought on the first ground, the test is whether the
       contracting agency provided a coherent and reasonable explanation of its exercise
       of discretion, and the disappointed bidder bears a “heavy burden” of showing that
       the award decision had no rational basis. When a challenge is brought on the
       second ground, the disappointed bidder must show a clear and prejudicial
       violation of applicable statutes or regulations.

Id. at 1351 (citations omitted).


                                                  9
       In reviewing an agency’s procurement decision, the Court should recognize that the
agency’s decision is entitled to a “presumption of regularity,” Citizens to Pres. Overton Park,
Inc. v. Volpe, 401 U.S. 402, 415 (1971), overruled on other grounds by Califano v. Sanders, 430
U.S. 99 (1977) (citations omitted), and the Court should not substitute its judgment for that of the
agency. Cincom Sys., Inc. v. United States, 37 Fed. Cl. 663, 672 (1997). The protestor must
show, by a preponderance of the evidence, that the agency’s actions were either without a
reasonable basis or in violation of applicable procurement law or procedure. Info. Tech. &
Applications Corp. v. United States, 51 Fed. Cl. 340, 346 (2001), aff’d, 316 F.3d 1312 (Fed. Cir.
2003) (“ITAC”); see also Bannum, Inc. v. United States, 60 Fed. Cl. 718, 723 (2004); Gentex
Corp. v. United States, 58 Fed. Cl. 634, 648 (2003). This standard “is highly deferential” and
“requires a reviewing court to sustain an agency action evincing rational reasoning and
consideration of relevant factors.” Advanced Data Concepts, Inc. v. United States, 216 F.3d
1054, 1058 (Fed. Cir. 2000) (citing Bowman Transp., Inc. v. Ark.–Best Freight Sys., Inc., 419
U.S. 281, 285 (1974)).

       In addition, as long as there is “a reasonable basis for the agency’s action, the Court
should stay its hand even though it might, as an original proposition, have reached a different
conclusion . . . .” Honeywell, Inc. v. United States, 870 F.2d 644, 648 (Fed. Cir. 1989). But, if
“the agency entirely fail[s] to consider an important aspect of the problem [or] offer[s] an
explanation for its decision that runs counter to the evidence before the agency,” then the
resulting action lacks a rational basis and, therefore, is defined as “arbitrary and capricious.”
Ala. Aircraft Indus., Inc.–Birmingham v. United States, 586 F.3d 1372, 1375 (Fed. Cir. 2009)
(quoting Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto. Ins. Co., 463 U.S. 29, 43 (1983))
(internal quotation marks omitted).

       B.      Judgment On The Administrative Record

       Generally, Rule 52.1 limits this Court’s review of an agency’s procurement decision to
the administrative record. RCFC 52.1; see Axiom Res. Mgmt., Inc. v. United States, 564 F.3d
1374, 1379 (Fed. Cir. 2009) (“[T]he focal point for judicial review should be the administrative
record already in existence.”). And so, unlike a summary judgment motion brought pursuant to
Rule 56, the existence of genuine issues of material fact does not preclude judgment on the
administrative record under Rule 52.1. Tech. Sys., Inc. v. United States, 98 Fed. Cl. 228, 242


                                                 10
(2011); RCFC 56. Rather, the Court’s inquiry is whether, “given all the disputed and undisputed
facts, a party has met its burden of proof based on the evidence in the record.” A&D Fire Prot.,
Inc. v. United States, 72 Fed. Cl. 126, 131 (2006).

       In addition, under its bid protest jurisdiction, the Court “may award any relief [it]
considers proper, including declaratory and injunctive relief . . . .” 28 U.S.C. § 1491(b)(2); see
also Centech Grp., Inc. v. United States, 554 F.3d 1029, 1037 (Fed. Cir. 2009). In considering
whether to issue a permanent injunction, the Court looks to (1) whether plaintiff will succeed on
the merits; (2) whether plaintiff will suffer irreparable harm in the absence of injunctive relief;
(3) whether the balance of hardships to the parties favors granting injunctive relief; and (4)
whether it is in the public interest to grant injunctive relief. PGBA, LLC v. United States, 389
F.3d 1219, 1228-29 (Fed. Cir. 2004). To prevail, plaintiff must show an entitlement to injunctive
relief by clear and convincing evidence. CSE Constr. Co., Inc. v. United States, 58 Fed. Cl. 230,
261 (2003).

       C.      Supplementing The Administrative Record

       The United States Court of Appeals for the Federal Circuit held in Axiom Resource
Management, that the “parties’ ability to supplement the administrative record is limited” and
that the administrative record should only be supplemented “if the existing record is insufficient
to permit meaningful review consistent with the APA.” 564 F.3d at 1379-81; see also Caddell
Constr. Co., Inc. v. United States, 111 Fed. Cl. 49, 93 (2013). In Axiom, the Federal Circuit cited
to the Supreme Court’s decision in Camp v. Pitts, which stated that “the focal point for judicial
review should be the administrative record already in existence, not some new record made
initially in the reviewing court.” 564 F.3d at 1379 (quoting Camp v. Pitts, 411 U.S. 138, 142
(1973)). This focus is maintained in order to prevent courts from using new evidence to “convert
the arbitrary and capricious standard into effectively de novo review.” L-3 Commc’ns EOTech,
Inc. v. United States, 87 Fed. Cl. 656, 671 (2009) (citations omitted).

       This Court has interpreted the Federal Circuit’s directive in Axiom to mean that
supplementation of the administrative record is permitted to correct mistakes and fill gaps, but is
not permitted when the documents proffered are unnecessary for an effective review of the
government’s procurement decision. L-3 Commc'ns EOTech, 87 Fed. Cl. at 672. And so, this



                                                 11
Court has precluded supplementation of the administrative record with declarations that contain
“post-hoc contentions of fact and argument.” Id.

IV.    ANALYSIS

       ViON challenges DISA’s award decision on four grounds. First, ViON argues that DISA
improperly evaluated WWT’s proposal, in violation of the express terms of the RFP and
applicable law. Pl. Mem. at 21-25. Second, ViON contends that DISA failed to conduct a
proper price realism analysis of WWT’s proposed price, as required by the RFP. Pl. Mem. at 25-
30. Third, ViON contends that DISA failed to enforce the RFP’s prohibition on “assumptions
and exceptions” in its evaluation of WWT’s proposal. Pl. Mem. at 30-34. Lastly, ViON argues
that DISA failed to conduct a proper investigation into a possible organizational conflict of
interest. Pl. Mem. at 34-36.

       The government and WWT maintain that the administrative record shows that DISA
appropriately evaluated WWT’s proposal and that the agency’s award decision was reasonable
and in accordance with law. For the reasons discussed below, the Court agrees.

       A.       Supplementation Of The Administrative Record Is Not Warranted

       As an initial matter, the Court must deny ViON’s request to supplement the extensive
administrative record in this case, because the declaration proffered by ViON addresses the legal
issues before the Court in this bid protest matter. See generally Pl. Mot. to Supp. On April 17,
2015, the government submitted an extensive administrative record in this case, consisting of
more than 20,000 pages. See generally Administrative Record. Since that initial filing, the
government has subsequently corrected the record on three separate occasions to ensure that the
administrative record is complete and contains the information required under Appendix C of the
Court’s Rules. Id.; RCFC Appendix C.

       Nonetheless, ViON seeks to supplement the administrative record in this case with the
declaration of its expert, Claus Mikkelsen. See generally Pl. Mot. to Supp. In support of its
motion to supplement, ViON argues that “given the highly technical nature of this procurement,
and of the parties’ arguments in this bid protest, an expert’s testimony is necessary for effective
judicial review by this Court.” Pl. Mot. to Supp. at 1.




                                                 12
       The government and WWT oppose ViON’s request. See generally Def. Resp. to Mot. to
Supp.; Def.-Intervenor Resp. to Mot. to Supp. In particular, the government maintains that such
a supplementation would be improper, because the Mikkelsen Declaration “constitutes a piece of
advocacy that reaches the legal conclusions ViON has posited in its protest.” Def. Resp. to Mot.
to Supp. at 51. The Court must agree.

       In this case, the declaration proffered by ViON fails to meet the limited circumstances
where supplementation of the administrative record would be appropriate. This Court permits
parties to supplement the administrative record if such supplementation is meaningful to judicial
review, but prohibits supplementation when it seeks to address the legal issues before the Court.
L-3 Commc'ns EOTech, 87 Fed. Cl. at 672 (denying supplementation of the administrative record
because plaintiff’s proffered declaration “directly addresses the dispute before the court–whether
the government’s decision to eliminate [the protester] from this competition . . . was arbitrary or
capricious”); see also InGenesis, Inc. v. United States, 104 Fed. Cl. 43, 49 (2012) (denying
supplementation of the administrative record with a declaration of the prospective contractor’s
president, which sought to attack the agency’s decision, and reasoning that additional evidence
was not necessary for the Court to conduct its very limited review); RhinoCorps Ltd. Co. v.
United States, 87 Fed. Cl. 261, 282 (2009) (denying supplementation with a declaration and
affidavit because they “proffer facts that substitute plaintiff’s opinion for the [agency's] technical
determinations”).

       Here, the Mikkelsen Declaration analyzes the technical merits of WWT’s proposal and
concludes that the proposal does not meet the requirements of the RFP. Mikkelsen Decl. at ¶ 4
(“[M]y review and analysis of the AR demonstrates that WWT’s proposal does not meet the
RFP’s express ‘Enterprise storage’ requirements.”); Mikkelsen Decl. at ¶¶ 7-8 (“I can testify
with confidence that the 3PAR satisfies neither the [heterogeneous data migration] nor [3-way
replication of data] requirements set forth in the RFP.”); Mikkelsen Decl. at ¶¶ 20-38 (arguing
that WWT’s 3PAR Solution does not meet the performance work statement’s requirements for
“3 way replication of data” and “heterogeneous data migration”); Mikkelsen Decl. at ¶¶ 39-44
(arguing that DISA failed to consider deficiencies in WWT’s proposal). The Mikkelsen
Declaration does not correct any mistakes or fill any gaps in the extensive administrative record
before the Court. Rather, the declaration reiterates ViON’s legal position in this case−that
WWT’s proposal is technically deficient. In addition, ViON acknowledges that this declaration
                                                 13
was not part of the record before DISA at the time the agency made its award decision. Pl. Mot.
to Supp. at 5.

       Given this, allowing ViON to supplement the administrative record with the Mikkelsen
Declaration would run afoul of the Federal Circuit’s clear directive in Axiom−that this Court
should not supplement the administrative record unless the omission of the information
“precludes effective judicial review.” Axiom Res. Mgmt., 564 F.3d at 1380. While the
Mikkelsen Declaration does provide a useful summary of ViON’s legal position in this case, it is
not needed for the Court to effectively review this bid protest matter. And so, ViON’s motion to
supplement the administrative record is denied.

       B.        The Record Shows That DISA’s Award Decision Was Reasonable And In
                 Accordance With Law

       The extensive administrative record shows that DISA’s decision to award the ESS II
contract to WWT was reasonable and in accordance with the requirements of the RFP and
applicable law. This Court reviews the agency’s award decision under the arbitrary and
capricious standard and affords DISA a presumption of regularity. See 28 U.S.C. § 1491(b)(4);
Citizens to Pres. Overton Park, 401 U.S. at 415; Cincom Sys., Inc., 37 Fed. Cl. at 672. In this
regard, the Court does not substitute its judgment for that of DISA. Cincom Sys., Inc., 37 Fed.
Cl. at 672. Rather, the Court examines the administrative record to determine “whether the
contracting agency provided a coherent and reasonable explanation of its exercise of discretion,
and the disappointed bidder bears a ‘heavy burden’ of showing that the award decision had no
rational basis.” Banknote, 365 F.3d at 1351 (citations omitted).

       ViON maintains in this bid protest action that DISA did not adequately evaluate WWT’s
proposal and, that as a result, WWT cannot successfully perform the ESS II contract. Pl. Mem.
at 10, 22. Specifically, ViON contends that the agency failed to: (1) properly evaluate WWT’s
proposed technical solution; (2) conduct a price realism analysis of WWT’s proposal; (3) find
that WWT’s proposal took exception to several material terms of the RFP; and (4) conduct an
investigation into a potential organizational conflict of interest in involving WWT. The
administrative record shows, however, that DISA carefully reviewed WWT’s proposal by
conducting numerous evaluations, issuing 70 evaluation notices, and conducting two days of
proof of concept testing. AR at 17,440; 9094-112; 11,138-56. The administrative record also


                                                  14
shows that the agency’s evaluation of WWT’s proposal complied with the requirements of the
RFP, the Federal Acquisition Regulation, and applicable law. And so, for the reasons discussed
below, the Court must reject ViON’s challenge to the agency’s award decision.

                 1.     DISA Properly Evaluated WWT’s Proposed Technical Solution

          The administrative record shows that DISA conducted an appropriate technical
evaluation of WWT’s proposal. ViON challenges DISA’s technical evaluation of WWT’s
proposal on two grounds: First, ViON argues that DISA should have found that WWT’s 3PAR
solution for enterprise storage could not perform heterogeneous data migration3 and 3-way
replication of data. 4 Pl. Mem. at 8; see also AR at 3264-65. Second, ViON argues that the
agency violated the RFP when it did not conduct proof of concept testing to ensure that WWT’s
proposed technical solution could perform heterogeneous data migration. Id. For the reasons
discussed below, ViON’s arguments are not supported by the evidence in the administrative
record.

                        a.     DISA Reasonably Concluded That WWT’s Technical Solution
                               Could Perform Heterogeneous Data Migration And 3-Way
                               Replication Of Data

          The administrative record shows that DISA carefully evaluated WWT’s technical
solution and that the agency reasonably concluded WWT’s proposal complied with the technical
requirements of the RFP after WWT revised its proposal. In its initial proposal, WWT proposed
the HP 3PAR 7400 for its open systems solution. AR at 2071. DISA assigned this proposal a
technical/management rating of “unacceptable” and a technical/management risk rating of
“moderate.” AR at 2977-78. DISA also issued an initial round of 17 evaluation notices, which
related to WWT’s proposed technical solution. AR at 3055-137. In response, WWT revised its
proposal and replaced the HP 3PAR 7400 solution with the HP 3PAR 10000 solution. AR at



3
  ViON refers to this as “non-disruptive data migration” (“NDDM”). Pl. Mem. at 6-7. But the
government does not accept this terminology, noting that the term is not in the performance work
statement. Def. Mot. at 28.
4
  ViON refers to this as “three datacenter replication” (“3DC”). Pl. Mem. at 6. But, the
government does not accept this terminology, noting that the term is not in the performance work
statement. Def. Mot. at 29.

                                                15
5806. WWT also represented that this “update will serve to meet the requirements defined in
Task 1 for enterprise class storage . . . .” Id.

        In response to WWT’s revised proposal, DISA conducted a second evaluation of the
technical merits of the proposal. AR at 6621-77. During its second evaluation, DISA carefully
examined how WWT’s updated 3PAR solution met the requirements of the RFP. AR at 6647;
6653. The second evaluation also prompted DISA to issue a second round of evaluation notices,
including eight evaluation notices that specifically related to WWT’s proposed technical
solution. AR at 6700-759. Once again, WWT revised its proposal. AR at 8601-9068.

        The administrative record also shows that DISA tested WWT’s proposal to ensure
compliance with the technical requirements of the RFP. AR at 9094-112. Following the second
evaluation, DISA conducted proof of concept testing, in order for WWT “to demonstrate [that
its] proposed technical/management solution” met the RFP’s requirements. AR at 9096. WWT
successfully completed all 25 proof of concept tests, ten of which specifically tested WWT’s
proposed technical solution. See AR at 17,452-55; see also AR at 142; 3265-66. Following the
proof of concept testing, DISA also issued a third round of evaluation notices, which included
five evaluation notices related specifically to WWT’s proposed technical solution. AR at 9161-
79.

        WWT revised its proposal for a fourth time and submitted a written response to the
evaluation notices. AR at 11,138-548. WWT’s final proposal also included a detailed chart that
listed each requirement for the technical solution in the RFP and explained how its proposed
solution met or exceeded those requirements. AR at 16,497-98. Specifically relevant here,
WWT’s final proposal stated that the proposed technical solution “exceeds” the requirement in
section 6.1.1.1 of the performance work statement to “[s]upport 3-way replication of data”
because it is capable of 4-way replication. AR at 16,497.5 Furthermore, the final proposal also
provided that WWT’s technical solution met the requirement for “heterogeneous data migration”
because “[t]he AutoLUN feature is used to transparently migrate data between different tiers of


5
  ViON alleges that this assertion by WWT applies only to its XP7 solution, not its 3PAR
solution, because HP makes a similar statement about 4-way replication that references only the
XP7. Pl. Mem. at 8; AR at 14,563. But, nothing in HP’s proposal or WWT’s proposal states
that 3PAR solution could not meet the requirements of the RFP. AR at 14,563-55.

                                                   16
storage non-disruptively, whether native to the array or externally connected virtualized
heterogeneous storage.” AR at 16,497.

        After reviewing WWT’s final proposal, DISA determined that WWT’s final proposal met
the “enterprise class capabilit[y] requirements in [performance work statement section] 6.1.1.1.”
AR at 17,441. The agency’s final consensus report also noted that this conclusion was based
upon a thorough analysis of WWT’s proposal, the 30 separate evaluation notices DISA issued
relating to the proposed technical solution, and a three-hour telephone conference with WWT.
AR at 17,440.6 Furthermore, in explaining its decision to award the ESS II contract to WWT,
DISA noted that “[t]he WWT solution met all the stated Technical Solution requirements of the
[performance work statement]. WWT provides HP’s 3PAR 10000 series and HP’s XP7 storage
hardware to meet the stated storage solution requirements for Enterprise class storage.” AR at
17,358 (DISA’s Source Selection Document).

        Given the extensive and well-documented review of WWT’s proposal, the examination
of the administrative record in this case reveals that DISA carefully evaluated the technical
merits of WWT’s proposal and that there was a rational basis for the agency’s conclusion that the
proposed technical solution met the requirements of the RFP.

                       b.      The RFP Did Not Require Testing For Data Migration

        The administrative record also shows that DISA was not required to include data
migration as part of its proof of concept testing. Pl. Mem. at 11. In fact, a plain reading of the
relevant portions of the RFP shows that testing for data migration is not a requirement for the
solicitation.



6
  The final consensus report found that each of the 30 evaluation notices were “resolved to the
Agency’s satisfaction.” AR at 17,440. In particular, the final consensus report noted the initial
“uncertainty” by DISA evaluators about whether WWT’s 3PAR solution individually met the
requirements in section 6.1.1.1 for enterprise class storage. Id. The final consensus report notes,
however, that WWT addressed this uncertainty by replacing the HP 3PAR 7400 with the HP
3PAR 10000 solution, which served to “clarif[y] their solution and satisfied the Government's
requirement.” Id. The final consensus report further indicates that WWT’s proposal met the
requirement for data migration strategy because its proposal “provid[ed] details on how the
offeror will perform the migration from the existing DISA storage infrastructure to the offeror’s
solution.” Id.

                                                 17
       Specifically, the RFP provides in relevant part that, if DISA elects to conduct proof of
concept testing, the proof of concept testing will:

       [T]est all five (5) supported environments referenced in Task 3, 6.3.1 of the
       [performance work statement]. If a Proof of Concept Demonstration is required, a
       detailed test plan, together with any government provided data required to be used
       in the demonstration, will be provided to each Offeror 14 calendar days prior to
       the demonstration.

AR at 3230 (performance work statement section 4.2.2). Data migration is not one of the five
tasks listed in section 6.3.1 of the performance work statement. AR at 3269. And so, this
particular kind of testing is not required by the RFP. Id.7

       In addition, ViON’s challenge of the agency’s proof of concept test plan is also untimely.
This Court has long recognized that an offeror wishing to challenge the terms of a solicitation
must do so before the close of the bidding process. Blue & Gold Fleet, L.P. v. United States, 492
F.3d 1308, 1313 (Fed. Cir. 2007) (holding that a protester who knew the agency’s interpretation
of a solicitation but failed to challenge it before bids were due, waived its ability to object
afterwards). Here, the administrative record shows that ViON received the proof of concept
testing plan for this solicitation on June 26, 2014, and that data migration testing is not
mentioned in that plan. AR at 9069-89. To the extent that ViON believes the RFP called for
data migration testing, it should have raised this concern prior to its own proof of concept testing,
which occurred in July 2014.8 4 C.F.R. § 21.2(a)(2) (2015); see also Micro-Research, B-


7
 The list in Task 3, section 6.3.1 of the performance work statement provides as follows:
“6.3.1.1 IBM System z (IBM z/OS, IBM z/VM, Red Hat Enterprise Linux, SUSE Linux
Enterprise Server); 6.3.1.2 X-86 (Windows Server, Red Hat Enterprise Linux, SUSE Linux
Enterprise Server, Solaris, Vmware vSphere Enterprise Plus); 6.3.1.3 Itanium (HP-UX); 6.3.1.4
SPARC (Solaris); 6.3.1.5 IBM System p (AIX); 6.3.1.6 Any other operating system software that
DISA may require in the future.” AR at 3269.
8
  ViON argues that it had not been put on notice about the scope of the proof of concept testing,
because ViON could have received a different test plan than WWT or other offerors. Pl. Reply
at 13. But, the government made clear during oral argument that all offerors received the same
test plan. See Oral Arg. Tr. at 65. Furthermore, as the government notes in its briefs, conducting
different proof of concept tests for different offerors would have constituted disparate treatment
of the offerors, which is not permitted in government procurements. See Sentrillion Corp. v.
United States, 114 Fed. Cl. 557, 568 (2014) (“It is well established that the agency must treat all
offerors equally and consistently apply evaluation factors.”).

                                                  18
220778, 1986 WL 63012, at *1 (Comp. Gen. Jan. 3, 1986) (finding that a “[p]rotest against [a]
known requirement to be imposed in a benchmark test is untimely when not filed with the
agency until after the date of the benchmark”).

               2.      DISA Properly Evaluated WWT’s Proposed Price And Conducted A
                       Price Realism Analysis

        ViON’s attempt to set aside DISA’s award decision because the agency failed to conduct
a price realism analysis is equally misguided. Pl. Mem. at 25. ViON raises three arguments
challenging DISA’s evaluation of the price component of WWT’s proposal: (1) a price realism
analysis is required by the RFP; (2) DISA failed to conduct and document any price realism
analysis; and (3) DISA failed to compare WWT’s price to the Independent Government Cost
Estimate, as required by the RFP. Id. at 26. The Court addresses each of these arguments in
turn.

        As an initial matter, ViON correctly argues that the RFP requires a price realism analysis.
Id. at 25-28. The Federal Acquisition Regulation (“FAR”) requires that, before awarding a
fixed-priced contract, an agency must determine whether the price offered is fair and reasonable.
FAR 15.402(a) (2015). However, the FAR does not mandate that the agency conduct a price
realism analysis. Id.; see FCN, Inc. v. United States, 115 Fed. Cl. 335, 374 (2014) (“[W]ith a
fixed-price contract, such as the one awarded pursuant to the Solicitation at issue, ‘an agency
may, but is not required to consider whether the offered price is realistic.’” (citations omitted));
Mil–Mar Century Corp. v. United States, 111 Fed. Cl. 508, 541 (2013) (“[A]n agency ‘may’
perform price realism analyses ‘on competitive fixed-price-type contracts.’” (quoting FAR
15.404–1(d)(3))). Nonetheless, this Court has held that when the RFP provides that
“unrealistically low offers ‘may be considered unacceptable and rejected on that basis,’” a price
realism analysis has been contemplated and must be conducted. FCN, Inc., 115 Fed. Cl. at 376
(citing Linc Gov't Servs., LLC v. United States, 108 Fed. Cl. 473, 500 (2012); Logistics 2020,
Inc., B–408543, 2013 WL 6235560, at *6 (Comp. Gen. Nov. 6, 2013) (“Given the solicitation's
express statement that proposals would be evaluated to determine if prices were unrealistically
high or low, we see no basis for any conclusion other than that the agency committed itself to a
review of price realism.” (internal quotations omitted)); see also Flight Safety Servs. Corp., B-
403831, B-403831.2, 2010 WL 5241433 at *2 (Comp. Gen. Dec. 9, 2010) (requiring a price


                                                  19
realism analysis when the RFP stated that the “Government may reject any proposal evaluated to
be . . . unreasonably high or low in cost when compared to Government estimates”).

       In this case, the RFP expressly provides that “[t]he Government may reject any proposal
that is . . . unreasonably high or low in price when compared to Government estimates, such that
the proposal is deemed to reflect an inherent lack of competence of failure to comprehend the
complexity and risks of the program.” AR at 140 (emphasis added). The RFP further requires
that each “offeror’s cost/price proposal will be evaluated, using one or more of the techniques
defined in FAR 15.404, in order to determine if it is reasonable and complete.” AR at 149
(emphasis added). As this Court has previously recognized, such language commits the agency
to conducting a price realism analysis. FCN, Inc., 115 Fed. Cl. at 376. And so, ViON correctly
maintains that the RFP required a price realism analysis in this case.

       The administrative record shows, however, that DISA conducted a reasonable price
realism analysis of WWT’s proposal. Pl. Mem. at 12-15. In this regard, the FAR “does not
mandate any particular approach” to conducting a price reasonableness analysis. Pemco
Aeroplex, Inc., B-310372.3, 2008 WL 2684841, at *5 (Comp. Gen. June 13, 2008). Rather, the
FAR simply directs that:

       Normally, competition establishes price reasonableness. Therefore, when
       contracting on a firm-fixed-price or fixed-price with economic price adjustment
       basis, comparison of the proposed prices will usually satisfy the requirement to
       perform a price analysis, and a cost analysis need not be performed. . . . The
       contracting officer shall document the cost or price evaluation.

FAR 15.305(a)(1) (2015). And so, the Court need only look to whether the agency acted
reasonably and in a manner consistent with the RFP’s requirements. D & S Consultants, Inc. v.
United States, 101 Fed. Cl. 23, 33 (2011), aff'd, 484 F. App'x 558 (Fed. Cir. 2012).

       In this regard, this Court has held that, when the agency elects to conduct a price realism
analysis, “[t]he nature and extent” of that assessment are “matters within the agency’s
discretion.” Int’l Outsourcing Servs. v. United States, 69 Fed. Cl. 40, 48 (2005) (internal
quotation marks and citation omitted); Mil–Mar Century Corp., 111 Fed. Cl. at 541 (“[U]nless
the agency commits itself to a particular methodology in a solicitation . . . the nature and extent
of a price realism analysis, as well as an assessment of potential risk associated with a proposed
price, are generally within the sound exercise of the agency's discretion.” (citations omitted)).

                                                 20
And so, the Court grants the agency broad discretion in conducting the analysis. Ceres Envtl.
Servs., Inc. v. United States, 97 Fed. Cl. 277, 303 (2011); see also Orion Tech., Inc. v. United
States, 704 F.3d 1344, 1351 (Fed. Cir. 2013) (“Agencies are entitled to a high degree of
deference when faced with challenges to procurement decisions.”).

       In this case, the administrative record shows that DISA performed and documented a
price realism analysis of WWT’s proposal. Specifically, DISA issued 26 evaluation notices to
WWT regarding price, which DISA noted WWT responded to and “resolved” to the agency’s
satisfaction. AR at 17,473-77;9 see Acad. Facilities Mgmt., 87 Fed. Cl. 441, 468 (2009) (noting
that the agency “handled pricing realism in an appropriate manner” when it “was concerned with
price variances, which it brought to the offerors’ attention during discussions, and ‘was satisfied
with the responses it received . . . .’” (citations omitted)); Info. Scis, 73 Fed. Cl. 70, 102 (2006)
(denying a challenge to a price realism analysis because the agency had provided a “cogent
explanation” concerning a low price). DISA also found that WWT’s proposed price was
“complete,” “calculated in accordance with Attachment J-3 Cost Model of the RFP,” and that
“all solicitation requirements were priced for all contract periods (base, option, and extension
periods), figures were accurate and correctly calculated, and prices were presented in the
Government-provided pricing scenario.” AR at 17,472. In addition, DISA specifically assessed
the “reasonableness” of WWT’s price, stating that “[i]n accordance with FAR 15.404,
reasonableness of the offeror's price was established based on adequate price competition.” Id.
And so, the agency reasonably concluded that WWT “addressed all Government uncertainties
and its cost/price proposal is consistent with the work to be performed based on its technical
approach.” AR at 17,473.

       In addition, DISA’s Source Selection Authority reiterated that “[i]n accordance with FAR
15.404, reasonableness of the offerors’ prices was established based on adequate price

9
  This Court has held that the agency may make “use of questions to offerors as follow-up
verification by which to satisfactorily perform a price realism analysis.” FCN, Inc., 115 Fed. Cl.
at 379 (citing Elec. Hardware Corp., 2005 WL 3681971, at *4 (Comp. Gen. Jan. 28, 2005)); see
also Raytheon Co. v. United States, No. 15-077C, 2015 WL 3473683, at *5-7 (Fed. Cl. May 11,
2015) (examining the Air Force’s use of evaluation notices to verify offerors’ price proposals as
part of an analysis on price reasonableness and realism); Patriot Taxiway Indus. v. United States,
98 Fed. Cl. 575, 587 (2011) (holding that use of evaluation notices to verify the accuracy of
pricing offered by an offeror in a fixed-price contract satisfied the price reasonableness analysis).

                                                  21
competition.” AR at 17,379. The Source Selection Authority also concluded that “WWT’s cost
is significantly less than ViON and EMC which provides a best-value solution to the
Government.” AR at 17,387. In making the contract award to WWT, DISA also noted that
“[t]he offerors’ pricing was driven by its specific hardware configuration and overall technical
solution proposed to meet the requirements of the performance work statement.” AR at 17,379
(DISA’s Source Selection Decision Document). And so, the administrative record reveals that
DISA reasonably determined that WWT’s proposal did not reveal “unbalanced pricing” and that
WWT’s price was reasonable. AR at 19,938-39.

       Lastly, ViON incorrectly argues that DISA failed to compare WWT’s price to the
Independent Government Cost Estimate. Pl. Mem. at 28. This Court has held that an agency is
bound to a particular price realism technique when “the agency commits itself to a particular
methodology in a solicitation.” Afghan Am. Army Servs., 90 Fed. Cl. at 358. Here, the RFP
requires that DISA evaluate WWT’s proposed price using one of the techniques set forth in FAR
15.404 and also provides that the agency may reject the proposal after comparison of the
proposed price with the Independent Government Cost Estimate.10 The administrative record
shows that DISA reviewed the Independent Government Cost Estimate for the purpose of
comparing this estimate to WWT’s total evaluated price. AR at 17,474. The administrative
record further shows that DISA ultimately concluded that the Independent Government Cost
Estimate was an inapt tool for analyzing the proposed price, because the estimate was developed
using different methodologies than provided for in the RFP. Id. And so, the agency concluded




10
  The RFP provides that the “offeror’s cost/price proposal will be evaluated, using one or more
of the techniques defined in FAR 15.404, in order to determine if it is reasonable and complete.”
AR at 149. The RFP further provides that the “Government may reject any proposal that is
evaluated to be unreasonable in terms of program commitments, contract terms and conditions,
or unreasonably high or low in price when compared to Government estimates . . . .” AR at 140.
Furthermore, because a comparison of the offeror’s cost/price with the Independent Government
Cost Estimate is one of the techniques listed in FAR 15.404, a comparison of WWT’s price with
the government cost estimate would satisfy both requirements of the RFP. AR at 149; 140.

                                                22
that “while [WWT’s] proposed prices are lower than the Government’s estimate, the offeror’s
proposed prices are reasonable.” Id.11

       When a price comparison reveals that the government’s estimate has been based upon an
alternate methodology, this Court has held that it is reasonable for the government to disregard
the Independent Government Cost Estimate. Westech Int’l., 79 Fed. Cl. at 286. The
administrative record shows that is the case here. AR at 17,474. And so, DISA did not act
arbitrarily in concluding that the Independent Government Cost Estimate was not a useful tool
for analyzing WWT’s proposed price in this case. Cohen Fin. Servs., Inc. v. United States, 112
Fed. Cl. 153, 167 (2013) (“The proposals’ prices were based on different assumptions than the
[Independent Government Cost Estimate], against which they were to be compared. . . . The
Panel thus acted reasonably when it determined that its comparison of the proposals’ prices with
the [Independent Government Cost Estimate] did not support a conclusion that any of the prices
were unrealistic.”).

       While plaintiff’s burden for overcoming the deference afforded to an agency in
conducting a price realism analysis is not insurmountable, a finding by the Court that the
agency’s price realism analysis lacked a rational basis is generally reserved for instances where
the agency made “irrational assumptions or crucial miscalculations.” FCN, Inc., 115 Fed. Cl. at
376 (quoting Mil–Mar Century Corp., 111 Fed. Cl. at 541 (internal quotations omitted)). The
administrative record here shows that DISA’s price realism analysis was reasonable. And so,
ViON’s challenge of the agency’s price realism analysis must fail. Westech Int’l, Inc. v. United
States, 79 Fed. Cl. 272, 286 (2007) (“In order to overturn the agency’s cost realism
determination, plaintiff must establish that the [agency’s] decision lacked a rational basis.”).




11
  DISA’s final consensus report specifically addressed the requirements of FAR 15.404 stating
that “[i]n accordance with FAR 15.404, reasonableness of the offeror's price was established
based on adequate price competition.” AR at 17,472.

                                                 23
               3.      DISA Properly Determined That WWT’s Proposal Complies With
                       The RFP

       ViON’s claim that WWT’s proposal does not comply with the terms of the RFP is
similarly without merit. To the contrary, the administrative record shows that DISA properly
found that WWT’s proposal complies with the material terms of the RFP.

       Under the FAR, agencies are bound by the terms of the solicitation in making contract
awards. See FAR 15.305(a). Where a proposal fails to conform to a material term of the
solicitation, the proposal is unacceptable and may not be the basis of an award. Centech Grp.,
554 F.3d at 1037-38; see also E.W. Bliss Co., 77 F.3d at 448; Metro. Van & Storage, Inc. v.
United States, 92 Fed. Cl. 232, 260 (2010) (“[A]n agency's determination that a proposal is
acceptable may be deemed arbitrary and capricious if the proposal did not provide what was
called for in the solicitation.”). “A solicitation term is material where it has more than a
negligible impact on the price, quantity, quality, or delivery of the subject of the bid.”
Blackwater Lodge & Training Ctr., Inc. v. United States, 86 Fed. Cl. 488, 505 (2009). And so,
an agency’s contract award is arbitrary and capricious if the awarded proposal was
nonconforming with the solicitation. See Metro. Van & Storage, 92 Fed. Cl. at 246-47.

       Here, ViON contends that WWT’s proposal did not comply with three terms of the RFP:
namely, (1) the requirements involving delivery, billing, and ordering; (2) the requirement for
technological advances in the products offered; and (3) the requirement that the ESS II contract
is an indefinite-delivery/indefinite-quantity contract. For the reasons discussed below, ViON’s
contentions are belied by the facts contained in the administrative record.

                       a.      WWT’s Proposal Complies With The RFP’s Delivery, Billing,
                               And Ordering Requirements

       First, ViON incorrectly argues that WWT took exception to the RFP’s delivery, billing,
and pricing terms. Pl. Mem. at 16-17. In particular, ViON argues that the statement in WWT’s
proposal that orders will depart within 30 days, does not comply with the RFP’s requirement to
deliver, install, and configure hardware within 30 days. Pl. Reply at 21; AR at 3281. In this
regard, section 6.9.2 of the performance work statement requires that “[d]elivery, installation and
make ready for use of equipment must occur within 30 calendar days of the acceptance of the
order by the Contractor.” AR at 3281. WWT’s proposal provides in relevant part that the “call


                                                 24
order process is to respond to DISA by next business day (NBD) with order validation” and
further provides that “orders will depart the continental US within 30 days by commercial
carrier.” AR at 16,616. A plain reading of this language shows that WWT’s proposal does not
take exception to the 30-day delivery requirement in the RFP. Rather, the language affirms that
shipments will occur within 30 days, as required by the RFP. AR at 16,616. And so, ViON fails
to show that WWT’s proposal takes exception to the RFP’s delivery requirements.

       The administrative record also shows that WWT did not take exception to the RFP’s
billing terms. The RFP requires that:

       The acceptance of equipment by the Government will start the billing cycle for
       this service. The contractor will work with DISA to develop an acceptance
       testing methodology to smoothly transition equipment into the DISA production
       environment. The official acceptance documentation will be provided by the
       Government after the contract award.

AR at 3276 (Performance Work Statement at § 6.11.3). The relevant part of WWT’s proposal
provides that:

       WWT agrees that acceptance by DISA will start the billing cycle, except when
       acceptance has been delayed for 30 days or more after delivery of equipment
       through no fault of WWT. In this case, billing shall commence on the 30th day
       after equipment delivery regardless of acceptance.

AR at 16,616. ViON argues that this language allows WWT to bill before acceptance in
violation of the RFP. But, the RFP expressly allows for an acceptance testing methodology to be
developed after the award of the contract. AR at 3276.12 And so, the administrative record
shows that WWT’s proposal also complies with the billing terms in the RFP.

       In addition, the administrative record makes clear that WWT’s proposal did not take
exception to the RFP’s ordering requirements. Under section 6.11.1.4 of the performance work
statement, “[t]he offeror has one business day to validate a call order for accuracy. Once the


12
   WWT’s proposal is similar to ViON’s proposal, which also provides that the parties would
finalize the acceptance terms post-award. See AR at 17,053 (“Once DISA has issued a Call
Order to ViON, if ViON is delayed in achieving the agreed-upon ‘Ready-for-Use’ standard by
actions or inactions of DISA, ViON will submit its ‘Ready-for-Use’ billing notification for
DISA’s acknowledgement even though final ‘Ready-for-Use’ may not have actually occurred
due to delays beyond ViON's control.”).

                                                25
offeror validates a call order for accuracy, the hardware should be delivered within 30 days or
less.” AR at 3276. As discussed above, WWT’s proposal states that its “call order process is to
respond to DISA by next business day (NBD) with order validation” and the proposal further
notes that “[w]ithin 5 business days we will provide an estimated delivery date, or the reason that
the call order cannot be processed.” AR at 16,616. While ViON argues this language would
allow WWT to reject orders after five days, in violation of the performance work statement, the
text of WWT’s proposal does not indicate that the contractor will fail to validate orders by the
next business day. Pl. Reply at 21-22; see AR at 16,616. Rather, the proposal simply indicates
that WWT will contact DISA if an order cannot be processed. AR at 16,616. And so, again
ViON fails to demonstrate WWT’s proposal takes exception to the ordering requirements in the
RFP.

       Lastly, ViON also incorrectly argues that WWT’s inclusion of a “Minimum Storage TB”
chart in its proposal imposes minimum order requirements on DISA, in violation of the RFP. Pl.
Reply at 4. In this regard, the RFP incorporates FAR 52.216-19, which sets forth limits on
minimum and maximum orders. AR at 90. In particular, the RFP provides that the agency is not
obligated to purchase supplies or services that are less than $100. Id. A plain reading of the
chart included in WWT’s proposal makes clear that this chart does not require DISA to place
minimum orders. AR at 16,616. Rather, the chart simply provides the minimum storage
amounts that “should be considered.” Id. And so, ViON has fails to show that WWT’s proposal
takes exception to the minimum order requirements in the RFP.

                      b.        WWT’s Proposal Complies With the Requirement For
                                Technological Advances

       The administrative record also clearly shows that WWT’s proposal complies with the
technological advances requirement in the RFP. Specifically, section 5.9 of the performance
work statement provides that:

       The intent of this contract is to cover both present and future requirements for
       storage solutions. As technology performance and capabilities improve, the class
       of storage will support any advances in improvement to performance or
       capabilities at the awarded SLIN price.

AR at 3265. Section 6.11.6.2.1 of the performance work statement further provides that:



                                                26
       When an Original Equipment Manufacturer (OEM) makes generally available for
       sale a newer technology listed in Performance Requirements sections 6.1 – 6.2,
       the offeror will make this technology available to the government on this contract
       within 6 months. When technology advances, the Government will make the final
       determination on when the SLIN configurations will be updated.

AR at 3277-78.

       In this regard, WWT’s proposal states that “[s]hould [WWT’s current proposed] products
reach [Original Equipment Manufacturer] designated end-of-life, be replaced by newer
technology, use higher capacity/same form factor HDDs, or become unavailable for whatever
reason, WWT will provide functionally equivalent products at or below the proposed price in the
base period year for the initial proposed make/model product.” AR at 16,617 (emphasis added).
ViON maintains that the reference to “functionally equivalent products” in WWT’s proposal
contradicts the RFP’s requirement to “support any advances in improvement to performance or
capabilities.” Pl. Reply at 22-23. Furthermore, ViON contends that WWT’s offer of an
unspecified brand of “functionally equivalent products” means that WWT will not necessarily
provide new technology from an original equipment manufacturer, as required by the RFP. Id.
ViON’s contentions are without merit.

       WWT’s proposal clearly states that the contractor is committed to providing new
technology. See, e.g., AR at 13,729 (“Our service modeling methodology is continuously
updated through WWT’s Advanced Technology Center (ATC) lab procedures. We evaluate and
test [Original Equipment Manufacturer] products and develop and design configuration and
implementation tasks that support efficient, low-risk deployments.”); AR at 13,798 (“WWT is
committed to introducing new technology to DISA. Our new storage technology test strategy is
to, quarterly[,] provide DISA a briefing of the upcoming [Original Equipment Manufacturer]
release schedules.”). Furthermore, in evaluating WWT’s proposal DISA determined that
WWT’s proposal:

       [M]eets the requirement of Subfactor 2: Service Delivery (2.2) by providing
       quarterly briefings to DISA regarding [Original Equipment Manufacturer] updates
       and information on new technologies. The proposed solution to address new
       technology, future changes in requirements and technology refresh, as well as
       periodic operational proof of performance testing meets all requirements detailed
       in [performance work statement] Section 6.9.6. The offeror has proposed using
       either DISA facilities or their Advanced Technology Center (ATC) for the
       purpose of testing new technology.

                                              27
AR at 17,450. Because ViON fails to cite to any portion of WWT’s proposal that provides that
WWT will utilize equipment that has not been provided by an original equipment manufacturer,
ViON fails to show that WWT’s proposal takes exception to the technological advances
requirement in the RFP.

                        c.      WWT’s Proposal Also Complies With The RFP’s Requirement
                                That The Contract Will Be An Indefinite-Delivery/Indefinite-
                                Quantity Contract

        Finally, ViON erroneously argues that WWT’s proposal violates the indefinite-
delivery/indefinite-quantity term in the RFP. Pl. Mem. at 18-19. The relevant portion of
WWT’s proposal provides that:

        It is understood that DISA’s confirmation herein of the essential need for the
        equipment/software and DISA’s commitment to pursue the continued
        appropriation of funds is not to exceed one year duration. However, DISA shall
        not be obligated to continue performance during the full 72 month period if,
        pursuant to FAR 52.232-19, funding is not appropriated and is therefore
        unavailable. DISA intends to use its very best efforts to annually obtain funds to
        support the service and at this time does not have any knowledge of any event that
        would prevent the continued need for such service throughout the term.

AR at 16,618. ViON contends that the proposal’s statement that “DISA intends to use its very
best efforts to annually obtain funds to support the service” improperly restricts the agency’s
termination rights under FAR 49.502(b)(1), in violation of the RFP. Pl. Mem. at 33-34. In this
regard, ViON argues that this Court has held that similar language can restrict the government’s
termination and option-exercise rights. Pl. Mem. at 33-34 (citing Northrop Grumman
Computing Sys. v. United States, 93 Fed. Cl. 144, 149 (2010) (holding that use of “shall use
its . . . best efforts” language can restrict agency’s ability to terminate or refuse to exercise
options); Mun. Leasing Corp. v. United States, 1 Cl. Ct. 771, 774-75 (1983)).

        But, a plain reading of the language upon which ViON relies shows that WWT’s
proposal does not restrict the government’s right to terminate or refuse to extend the ESS II
contract. In fact, ViON does not identify any language in WWT’s proposal that requires that
DISA take specific action regarding securing funding or extending performance under the
contract. AR at 16,618. And so, ViON has not demonstrated that WWT’s proposal fails to




                                                   28
conform to the indefinite-delivery/indefinite-quantity terms of the RFP. See Centech Grp., 554
F.3d at 1038.13

                  4.   ViON Has Not Demonstrated The Existence Of An Organizational
                       Conflict Of Interest

       ViON’s argument that DISA failed to properly evaluate a potential organizational
conflict of interest regarding WWT’s proposal is equally flawed. Pl. Mem. at 19. In its motion,
ViON contends that an organizational conflict of interest arose because the Evaluator Group has
a strong financial relationship with HP–WWT’s primary subcontractor for the ESS II contract.
Pl. Mem. at 19 (citing AR at 18,664; 18,764-84). Specifically, ViON alleges that Randy Kerns–
an employee and cofounder of the Evaluator Group–conducted a training at DISA that “may very
well have” resulted in bias. Pl. Mem. at 35. Furthermore, ViON states that Mr. Kerns
recommended HP products on the Evaluator Group’s website. Pl. Mem. at 19-20 (citing AR at
18,786-89). And so, ViON contends that the Evaluator Group’s work with HP may have
affected the contract award process, by influencing DISA’s expectations. Pl. Mem. at 35; see
AR at 18,759.

       With respect to organizational conflicts of interest, the United States Court of Appeals for
the Federal Circuit has held that the FAR only obligates an agency to conduct an organizational
conflict of interest analysis for significant conflicts, and that contracting officers are given broad
discretion in determining whether the potential conflict of interest is significant. PAI Corp. v.
United States, 614 F.3d 1347, 1352 (Fed. Cir. 2010) (holding that agencies are only required to
document “significant potential conflicts”); FAR 9.504(a)(2). In this regard, “[a] significant
potential conflict is one which provides the bidding party a substantial and unfair competitive
advantage during the procurement process on information or data not necessarily available to
other bidders.” Turner Constr. Co. v. United States, 645 F.3d 1377, 1386 (Fed. Cir. 2011)
(quoting PAI Corp., 614 F.3d at 1352). Moreover, under the FAR, an organizational conflict of
interest is present when, “because of other activities or relationships with other persons, a person



13
  In its cross-motion, the government argues that the RFP terms that ViON alleges have been
violated here are not material. Def. Rep. at 13. Because the Court finds that WWT’s proposal
complies with all of the RFP terms identified by ViON, the Court need not reach the question of
materiality.

                                                  29
is unable or potentially unable to render impartial assistance or advice to the Government, or the
person’s objectivity in performing the contract work is or might be otherwise impaired, or a
person has an unfair competitive advantage.” FAR 2.101 (2015). And so, the FAR obligates the
contracting officer to “analyze planned acquisitions in order to . . . [a]void, neutralize, or mitigate
significant potential conflicts before contract award.” FAR 9.504(a)(2) (2015) (emphasis added).

       ViON’s allegation of a potential organizational conflict of interest is not substantiated by
the administrative record. In fact, the administrative record shows that the alleged connection
between the Evaluator Group and the ESS II contract is tenuous at best. ViON provides no
evidence to show that Mr. Kerns or the Evaluator Group had any impact on the procurement
process for the ESS II contract. To the contrary, in an affidavit proffered by Scott Whitten,
DISA’s technical evaluation lead for the procurement, Mr. Whitten states that “DISA did not use
Randy Kerns or Evaluator Group as a consultant for any consultation or training of DISA
personnel in support of the ESS II procurement process.” AR at 18,174.

       Furthermore, ViON provides no “hard facts” to indicate that the Evaluator Group
influenced the ESS II contract procurement. PAI Corp., 614 F.3d at 1352 (“[A] protester must
identify ‘hard facts’; a mere inference or suspicion of an actual or apparent conflict is not
enough.”); FAR 9.504(a)(2). Rather, ViON simply concludes that “[g]iven the Evaluator
Group’s IT storage expertise and consulting contract with DISA, it was certainly in a position to
affect the procurement’s ground rules and/or evaluations.” Pl. Reply at 26. Such a claim is mere
speculation and does not rise to the level of “creat[ing] an advantage to one bidder over the
others.” PAI Corp., 614 F.3d at 1351. And so, ViON has not shown that any “significant
potential conflicts” existed in connection with the evaluation of WWT’s proposal. PAI Corp.,
614 F.3d at 1352; FAR 9.504(a)(2).

               5.      ViON Is Not Entitled To Injunctive Relief

       Finally, ViON has not demonstrated that it is entitled to the injunctive relief. To evaluate
a right to injunctive relief, the Court must consider (1) whether plaintiff has succeeded on the
merits of the case; (2) whether plaintiff will suffer irreparable harm if the Court withholds
injunctive relief; (3) whether the balance of hardships to the respective parties favors the grant of
injunctive relief; and (4) whether it is in the public interest to grant injunctive relief. PGBA,



                                                  30
LLC, 389 F.3d at 1228-29; see also Zenith Radio Corp. v. United States, 710 F.2d 806, 809 (Fed.
Cir. 1983).

       First, as established above, ViON has failed to succeed on the merits of this protest. See
PGBA, LLC, 389 F.3d at 1228-29. ViON has not demonstrated that DISA acted arbitrarily and
capriciously in conducting its evaluation of WWT’s proposed technical solution. Nor has ViON
shown that DISA failed to conduct a price realism analysis. ViON also fails to show that
WWT’s proposal took exception to any material terms of the RFP. Finally, ViON has not shown
that DISA failed to investigate a potential significant organizational conflict of interest.

       Second, ViON has failed to demonstrate irreparable harm. This Court has long
recognized that meritless allegations that a bidding process has been conducted unfairly are “not
sufficient to demonstrate an irreparable injury,” because, if they were, “any bid protest would
involve an irreparable injury.” OAO Corp. v. United States, 49 Fed. Cl. 478, 480 (2001).
Because none of ViON’s challenges to DISA’s award decision are supported by the
administrative record, ViON has not demonstrated an irreparable injury in this case. Id.

       Third, ViON has not demonstrated that the balance of hardship favors injunctive relief.
In this case, the government would be harmed by a permanent injunction, because DISA would
be forced to retain ViON as the incumbent contractor at a significant increase in cost. AR at
17,386. Additionally, WWT would be significantly harmed, because it would not be able to
perform on the ESS II contract as planned. And so, the balance harms weigh against granting
injunctive relief in this case. Akal Sec., Inc. v. United States, 87 Fed. Cl. 311, 320 (2009) (The
Court must balance the harm plaintiff would suffer without injunctive relief against the harm that
injunctive relief would inflict on defendant and on defendant-intervenor.).

       Finally, ViON has not shown that it is in the public interest to grant injunctive relief in
this case. “Clearly, the public interest in honest, open, and fair competition in the procurement
process is compromised whenever an agency abuses its discretion in evaluating a contractor's
bid.” PGBA, LLC, 57 Fed. Cl. at 663 (2003). But, here, DISA’s award decision was reasonable
and in accordance with the RFP and applicable law. The administrative record also shows that
there is a rational basis for the agency’s conclusion that awarding the ESS II contract to WWT
constitutes the best value to the government. AR at 17,287; 17,387. The public has “a long-term
interest in ensuring that the new contract represents the best overall value to the government.”

                                                  31
Reilly's Wholesale Produce v. United States, 73 Fed. Cl. 705, 716 (2006). And so, the public
interests supports the denial of ViON’s request for a permanent injunction.

V.     CONCLUSION

       In sum, the extensive administrative record in this case shows that DISA acted reasonably
and in accordance with applicable law in awarding the ESS II contract to WWT. DISA carefully
evaluated WWT’s proposal during several rounds of technical evaluations and testing to ensure
compliance with the RFP. The agency also appropriately evaluated WWT’s proposed price and
ensured that WWT’s proposal meet the requirements of the RFP.

       ViON has not shown by a preponderance of the evidence that DISA’s actions were either
without a rational basis, or in violation of applicable law. Indeed, while ViON may disagree
with DISA’s findings regarding the merits of WWT’s proposal, there is no basis for the Court to
disturb the agency’s reasonable award decision.

       And so, for the foregoing reasons:

       1.      Plaintiff’s motion for judgment on the administrative record is DENIED;

       2.      Defendant’s motion for judgment on the administrative record is GRANTED;

       3.      Defendant-intervenor’s motion for judgment on the administrative record is
               GRANTED; and

       4.      Plaintiff’s motion to supplement the administrative record is DENIED.

       Judgment shall be entered accordingly.

       Each party shall bear their own costs.

       Some of the information contained in this Memorandum Opinion and Order may be
considered protected information subject to the protective order entered in this matter on April 9,
2015. This Memorandum Opinion and Order shall therefore be filed under seal. The parties
shall review the Memorandum Opinion and Order to determine whether, in their view, any
information should be redacted in accordance with the terms of the protective order prior to
publication.




                                                32
       The Court hereby ORDERS the parties to FILE, by Tuesday, August 11, 2015, a joint
status report identifying the information, if any, that they contend should be redacted, together
with an explanation of the basis for each proposed redaction.

       IT IS SO ORDERED.



                                                   s/ Lydia Kay Griggsby
                                                  LYDIA KAY GRIGGSBY
                                                  Judge




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