[Cite as Loughman v. Ohio Dept. of Pub. Safety, 2016-Ohio-1086.]
                             IN THE COURT OF APPEALS OF OHIO

                                  TENTH APPELLATE DISTRICT


Tatiana Loughman,                                   :

                Appellant-Appellant,                :                  No. 15AP-473
                                                                   (C.P.C. No. 14CVF-11749)
v.                                                  :
                                                           (ACCELERATED CALENDAR)
Ohio Department of Public Safety,                   :
Ohio Highway Patrol et al.,
                                                    :
                Appellees-Appellees.
                                                    :




                                        D E C I S I O N

                                    Rendered on March 17, 2016


                On brief: Marshall & Morrow LLC, Samuel M. Schlein,
                John S. Marshall, and Edward R. Forman, for appellant.
                Argued: Samuel M. Schlein.

                On brief: Michael DeWine, Attorney General, and
                Richard M. Jones, for appellee Ohio Department of Public
                Safety, Ohio Highway Patrol.

                On brief: Michael DeWine, Attorney General, and Alan
                Schwepe, for appellee Director, Ohio Department of Job &
                Family Services. Argued: Alan Schwepe.

                  APPEAL from the Franklin County Court of Common Pleas

BROWN, J.
        {¶ 1} Tatiana Loughman, appellant, has filed an appeal from the judgment of the
Franklin County Court of Common Pleas in which the court affirmed the decision of the
Unemployment Compensation Review Commission ("commission"), a division of the
Ohio Department of Job and Family Services ("ODJFS"), appellee.
No. 15AP-473                                                                              2

       {¶ 2} Appellant began working as a police officer for the Ohio Department of
Public Safety ("ODPS"), Ohio Highway Patrol ("highway patrol"), appellee, on August 7,
2013. Upon commencement of her employment, she was subjected to sexual harassment
by co-workers and her supervisor, Sergeant Sheldon Robinson. In November 2013, she
filed a complaint ("first complaint") with the human resources department regarding the
harassment. The first complaint was found to be justified, and Sergeant Robinson was
disciplined.
       {¶ 3} Appellant returned to the same position and continued to work under
Sergeant Robinson. Appellant claimed that the sexual harassment and hostile work
environment continued. Appellant requested, and was granted, sick leave from May 20,
through May 26, 2014. On May 21, 2014, appellant complained again ("second
complaint") to the Equal Employment Opportunity ("EEO") manager that Sergeant
Robinson continued to harass her, prompting the commencement of a second
investigation. On May 27, 2014, appellant returned to work and was transferred to the
Office of Personnel pending the investigation.
       {¶ 4} On May 29, 2014, the human resources department offered appellant four
positions within ODPS but outside the section in which she had been working. However,
appellant resigned on June 4, 2014. Appellant later alleged that she resigned due to a
medical condition.
       {¶ 5} On June 4, 2014, appellant filed an application for unemployment benefits.
On July 11, 2014, ODJFS issued a redetermination, finding that appellant quit her job
without just cause. Appellant appealed the redetermination. On August 29, 2014, a
hearing officer for ODJFS held a hearing. On September 8, 2014, ODJFS' hearing officer
found that appellant had quit her employment without just cause. The commission
affirmed the hearing officer's decision on October 22, 2014, by disallowing further review.
       {¶ 6} Appellant appealed the commission's decision to the common pleas court.
On April 6, 2015, the court issued a judgment affirming the commission's denial of
unemployment compensation. Appellant appeals the judgment of the trial court, asserting
the following assignments of error:
               [I.] The Trial Court Committed Error in Determining that
               Appellee Did Not Have Just Cause to Quit Based on Her Un-
               Remedied Hostile Work Environment.
No. 15AP-473                                                                                  3

               [II.] The Trial Court Committed Error in Not Determining
               why Appellant Did Not Provide Notice of Her Medical
               Condition.

       {¶ 7} Appellant argues in her first assignment of error that the trial court erred
when it determined that she did not have just cause to quit based on the un-remedied
hostile work environment. A trial court and an appellate court employ the same, well-
established standard of review in appeals involving the commission: "[A] reviewing court
may reverse the board's determination only if it is unlawful, unreasonable, or against the
manifest weight of the evidence." Tzangas, Plakas & Mannos v. Admr., Ohio Bur. of Emp.
Servs., 73 Ohio St.3d 694, 697 (1995); R.C. 4141.282(H). When a reviewing court
(whether a trial or appellate court) applies this standard, it may not make factual findings
or determine witness credibility. Irvine v. State Unemp. Comp. Bd. of Rev., 19 Ohio St.3d
15, 18 (1985). Factual questions remain solely within the commission's province. Tzangas
at 696. Thus, a reviewing court may not reverse the commission's decision simply because
"reasonable minds might reach different conclusions." Irvine at 18. The focus of an
appellate court when reviewing an unemployment compensation appeal is on the
commission's decision, not the trial court's decision. Moore v. Comparison Mkt., Inc., 9th
Dist. No. 23255, 2006-Ohio-6382, ¶ 8. In determining whether a commission's decision is
or is not supported by the manifest weight of the evidence, this court applies the civil
manifest weight of the evidence standard set forth in C.E. Morris Co. v. Foley Constr. Co.,
54 Ohio St.2d 279 (1978), syllabus, which holds: "Judgments supported by some
competent, credible evidence going to all the essential elements of the case will not be
reversed by a reviewing court as being against the manifest weight of the evidence."
       {¶ 8} R.C. 4141.29(D)(2)(a) provides that an applicant is not eligible for
unemployment compensation benefits if "[t]he individual quit work without just cause or
has been discharged for just cause in connection with the individual's work." The term
"just cause," in this context, is defined as " 'that which, to an ordinarily intelligent person,
is a justifiable reason for doing or not doing a particular act.' " Irvine at 17, quoting Peyton
v. Sun T.V. & Appliances, 44 Ohio App.2d 10, 12 (10th Dist.1975). A significant factor in
assessing whether an employee resigned with just cause is the employee's fault in creating
the situation that led to the resignation. Stapleton v. Dir., Ohio Dept. of Job & Family
Servs., 163 Ohio App.3d 14, 2005-Ohio-4473 (7th Dist.). In cases in which an employee
No. 15AP-473                                                                               4

encounters circumstances that might force resignation, the employee must first notify the
employer of problems prior to resigning or risk a finding of resignation without just cause.
DiGiannantoni v. Wedgewater Animal Hosp., Inc., 109 Ohio App.3d 300 (10th
Dist.1996). The purpose of such notice is to provide the employer an opportunity to
resolve the conflict before the employee is forced to resign. Id. at 307. Notice to the
employer, however, is not alone enough to establish just cause; the employer must have a
realistic opportunity to correct the problem. Underhill v. Unemp. Comp. Rev. Comm.,
10th Dist. No. 10AP-617, 2011-Ohio-1598, ¶ 19.
       {¶ 9} However, where an employee's initial complaints do not prompt the
employer to change her working conditions, the employee may be relieved of her duty to
further pursue internal remedies. Krawczyszyn v. Ohio Bur. of Emp. Servs., 54 Ohio
App.3d 35, 37 (8th Dist.1988). Likewise, an employee need not indefinitely subject
herself to the hostile working conditions while waiting for her employer to respond. Id.
       {¶ 10} Appellant argues that the highway patrol did not adequately handle her
second sexual harassment complaint, which involved the same supervisor as in the first
complaint and occurred six months after the first complaint. Appellant claims that when
her first complaint was found to have merit, the highway patrol should have taken
immediate and effective steps to ensure that she did not suffer from continued
harassment. Appellant asserts that once it became clear that her employer had not taken
effective steps to remedy the environment, she had just cause to quit.
       {¶ 11} We find no error in the common pleas court's and commission's decisions in
this respect. Appellant's employer investigated her initial claim for harassment and then
disciplined Sergeant Robinson. Appellant fails to explain how the highway patrol's
handling of her first harassment complaint was insufficient. Although she alleged in a
second harassment complaint that Sergeant Robinson's harassment continued, that case
was not yet substantiated and her employer was investigating it. After appellant lodged
her second complaint and returned to work following her medical leave, the highway
patrol transferred her to a different office. After she returned to work, the highway patrol
offered her four separate positions in different areas than she had previously worked.
Although appellant contends that the highway patrol should have taken immediate and
"effective" steps to ensure that she did not suffer from continued harassment, the highway
patrol did take immediate steps. Whether they were effective or not is still unknown, as
No. 15AP-473                                                                              5

appellant's allegations were unconfirmed and she quit before they could be substantiated.
Importantly, appellant presents no evidence that her employer was aware that the
harassment was allegedly continuing prior to the time she raised her second complaint.
When she did initiate her second complaint, the highway patrol took immediate action to
remove her from the allegedly harassing environment pending its investigation and
offered her other permanent positions thereafter. Appellant fails to convince us that the
highway patrol's actions were not appropriate under the circumstances. For these
reasons, we find appellant's argument without merit, and we overrule her first assignment
of error.
       {¶ 12} Appellant argues in her second assignment of error that, even if we
determine that she did not have just cause to quit when the highway patrol failed to
remedy her work environment, as we did under her first assignment of error, we must still
reverse the common pleas court's decision because it failed to address why she did not
notify her employer about her medical condition and whether that failure to notify was
reasonable.
       {¶ 13} The Supreme Court of Ohio has stated:
               An employee's voluntary resignation on the basis of health
               problems is without just cause * * * when the employee is
               physically capable of maintaining a position of employment
               with the employer, but fails to carry her burden of proving
               that she inquired of her employer whether employment
               opportunities were available which conformed to her physical
               capabilities and same were not offered to her by the employer.

Irvine at syllabus.

       {¶ 14} In DiGiannantoni, which appellant relies on, this court discussed Irvine:
               In Irvine, the court found the record failed to demonstrate
               that claimant gave her employer "sufficient timely notice" of
               her medical restrictions so that it could find a less demanding
               position for her. Id. at 18. When the foregoing excerpt is read
               in conjunction with its definition of "just cause," Irvine found
               an ordinarily intelligent person with a health problem would
               not quit their employment without first notifying their
               employer of the problem and thus giving the employer an
               opportunity to make suitable arrangements. See Thake v.
               Unemployment Comp. Bd. of Review (1990), 67 Ohio App.3d
               503, 505-506 (where claimant failed to give employer
               sufficient notice of her continuing problem, she quit without
No. 15AP-473                                                                              6

               just cause and was therefore unentitled to unemployment
               benefits). See, also, Wilson v. Ohio Bur. of Emp. Serv. (Nov.
               19, 1986), Summit App. No. 12651, unreported (citing Irvine,
               court found employee who quit because of employer's
               religious lectures and temperamental outbursts quit without
               just cause where employee failed to discuss problems with
               employer and to give employer an opportunity to correct them
               before quitting).

DiGiannantoni at 306-07. Thus, we summarized Ohio law in DiGiannantoni as follows:

               Given the foregoing, we are constrained to find under Ohio
               statutory law that generally employees who experience
               problems in their working conditions must make reasonable
               efforts to attempt to solve the problem before leaving their
               employment. Essentially, an employee must notify the
               employer of the problem and request it be resolved, and thus
               give the employer an opportunity to solve the problem before
               the employee quits the job; those employees who do not
               provide such notice ordinarily will be deemed to quit without
               just cause and, therefore will not be entitled to unemployment
               benefits.

Id. at 307.

       {¶ 15} In her second assignment of error, appellant relies on the portion of
DiGiannantoni in which we explained that, "in applying the notice element of Irvine, the
critical issue underlying whether an employee has quit with just cause is not whether
notice was given, but rather whether an ordinarily intelligent person would have quit
without giving notice under the circumstances of the case." Id. at 308, citing Irvine at 17.
"In addressing the issue, [a] board needs to consider the nature of the problem, the
person to whom [the employee] would need to address her concerns, and whether notice
to that person would have been a futile act." Id.
       {¶ 16} Here, it is undisputed that appellant failed to give any notice to her
employer of her medical condition before quitting her employment. Appellant contends
that she did not notify her employer of her medical condition because it would have been
a futile act to give notice of a medical condition to an employer who had already failed to
take effective action when notified of the hostile work environment that caused the
medical condition and had just informed her that she was "too sensitive" for filing a
complaint with the Ohio Civil Rights Commission. Appellant argues that the common
No. 15AP-473                                                                              7

pleas court should have addressed this issue instead of applying a "per se rule" stemming
from Irvine that, absent such notice, claims for unemployment benefits must be denied.
       {¶ 17} However, we believe the requirement explained in DiGiannantoni that a
board must consider the nature of the problem, the person to whom the employee would
need to address her concerns, and whether notice to that person would have been a futile
act, was implicit in the commission's and common pleas court's decisions regarding what
an ordinarily prudent person would do under the same or similar circumstances. By
concluding that appellant failed to give notice to her employer of her medical condition,
the commission and common pleas court implicitly found that the exception to the notice
requirement from Irvine did not apply. We agree with that conclusion. One situation we
cited in DiGiannantoni that should excuse an employee from notifying her employer of a
problem and giving it an opportunity to solve the problem is when an employee has no
one to whom she can report the incident but the harassing employer. In the current case,
appellant was not required to report the incident to the harassing co-worker(s) but,
instead, lodged her complaints with a separate human resources department. Upon both
complaints, an investigation was launched, and, with regards to the first complaint, the
supervisor was disciplined. The second investigation had not been completed at the time
of appellant's resignation. Thus, the record supports a finding that the human resources
department would have continued to take action on any complaints. There is no evidence
in the record that notice to her employer that she had a medical condition would have
been a futile act, or that her employer would have ignored her medical condition and not
acted on such to resolve any issues and accommodate appellant. The human resources
department responded appropriately to her sexual harassment complaints, and appellant
fails to offer any evidence that it would not have responded appropriately to her claim of a
medical condition. For these reasons, we must find appellant's argument without merit,
and we overrule her second assignment of error.
       {¶ 18} Accordingly, appellant's two assignments of error are overruled, and the
judgment of the Franklin County Court of Common Pleas is affirmed.
                                                                       Judgment affirmed.

                            TYACK and SADLER, JJ., concur.

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