               IN THE COURT OF WORKERS' COMPENSATION CLAIMS
                                AT KNOXVILLE

LEISA MOLITOR,                                                    Docket No.: 2015-03-0196
         Employee,
v.                                                                State File No.: 38270-2015
SHOE SHOW, INC.,
        Employer,                                                Judge Lisa Lowe Knott
And
TRUMBULL INSURANCE CO.,
                   Carrier.


                    BIFURCATED COMPENSATION HEARING ORDER


        This matter came before the undersigned Workers' Compensation Judge for a
Bifurcated Compensation Hearing pursuant to Tennessee Code Annotated section 50-6-239
(2015). The central legal issue is whether Ms. Molitor's back injury arose primarily out of
and in the course and scope of her employment. 1 For the reasons set forth below, this Court
finds Ms. Molitor established by a preponderance of the evidence that she sustained an injury
arising primarily out of and in the course and scope of her employment with the Employer,
Shoe Show, Inc. Accordingly, the Court finds this matter shall proceed to the second stage of
bifurcation for a Compensation Hearing on the issue of medical and/or temporary disability
benefits.

                                                History of Claim

         Ms. Molitor is a fifty-six-year-old resident of Knox County, Tennessee, and Shoe
Show, Inc. employed her as a sales associate. Generally, the facts of this case are not in
dispute. On April4, 2015, Ms. Molitor entered Shoe Show and placed her purse behind the
counter. She then realized she left her glasses in her vehicle in the parking lot. Prior to
clocking in, Ms. Molitor returned to her vehicle and obtained her glasses. On her way back
into the store, she encountered a gentleman with a disability in Shoe Show's parking lot. He

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  A complete listing of the technical record, stipulations, and exhibits admitted at the Compensation Hearing is attached
to this Order as an appendix.
asked Ms. Molitor to remove his wheelchair from his vehicle. While moving the wheelchair,
a shirt button on Ms. Molitor's uniform became stuck in part of the wheel chair, causing her
to fall forward and injure her back. A Good Samaritan assisted Ms. Molitor in dislodging her
button and helping the disabled gentleman into the wheelchair. Ms. Molitor attempted to
work her shift but had to leave after two hours due to pain. Shoe Show denied any
responsibility for workers' compensation benefits, and Ms. Molitor sought unauthorized care
and treatment.

       Ms. Molitor filed a PBD on May 20, 2015, seeking medical and temporary disability
benefits. The parties did not resolve the disputed issues through mediation, and the Mediation
Specialist filed the DCN on June 22, 2015. Ms. Molitor filed the appropriate Request for
Expedited Hearing on July 7, 2015, and the Court conducted the Expedited Hearing on
August 12, 2015. Ms. Molitor was not represented by counsel at that time. The Court issued
an Expedited Hearing Order Denying Benefits on September 16, 2015. An Initial Hearing
followed and, at that time, the parties requested this matter be bifurcated in order to
determine the issue of compensability. This Court conducted the compensability portion of
the Compensation Hearing on March 8, 2016.

        At the Compensation Hearing, Ms. Molitor asserted that at the time of the injury she
was on Shoe Show's premises, wearing a Shoe Show unifonn shirt, acting as a representative
of Shoe Show, and providing good customer service pursuant to her job duties. In addition,
Ms. Molitor asserted Shoe Show benefited from her action of helping the gentleman with a
disability because he entered the store and purchased a pair of shoes.

        Shoe Show countered that Ms. Molitor undertook a purely altruistic and voluntary
activity in helping the disabled man, and that action was outside her expected job duties. In
addition, Shoe Show asserted there was no hazard incident to the employment that caused
Ms. Molitor's back injury. Therefore, her injury did not arise primarily out of and in the
course and scope of her employment.

                        Findings of Fact and Conclusions of Law

        Under Tennessee Workers' Compensation law, Ms. Molitor has the burden of proof
on all essential elements of her claim. Scott v. Integrity Staffing Solutions, No. 2015-01-0055,
2015 TN Wrk. Comp. App. Bd. LEXIS 24, at *6 (Tenn. Workers' Comp. App. Bd. Aug. 18,
20 15). "[A]t a compensation hearing where the injured employee has arrived at a trial on the
merits, the employee must establish by a preponderance of the evidence that he or she is, in
fact, entitled to the requested benefits." Willis v. All Staff, No. 2014-05-0005,2015 TN Wrk.
Comp. App. Bd. LEXIS 42, at* 18 (Tenn. Workers' Comp. App. Bd. Nov. 9, 20 15). See also
Tenn. Code Ann. § 50-6-239( c)(6) (20 15). To prove a compensable injury, Ms. Molitor must
show that her injury arose primarily out of and in the course and scope of her employment.
Tenn. Code Ann.§ 50-6-102(14) (2015).

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       The phrases "arising out of' and "in the course of' are not synonymous. An injury
occurs in the course of employment if, "it takes place within the period of the employment, at
a place where the employee reasonably may be, and while the employee is fulfilling work
duties or engaged in doing something incidental thereto." Hurstv. Labor Ready, 197 S.W.3d
756, 762 (Tenn. 2006) (citing Blankenship v. Am. Ordnance Sys., 164 S.W.3d 350, 354
(Tenn. 2005)).

        By comparison, an injury arises out of the employment when there is a causal
connection between the conditions under which the work is required to be performed and the
resulting injury. Fritts v. Safety Nat'l Cas. Corp., 163 S.W.3d 673, 678 (Tenn. 2005). The
element of causation is satisfied when the "injury has a rational, causal connection to the
work." Braden v. Sears, Roebuck & Co., 833 S.W.2d 496, 498 (Tenn. 1992).

       During the hearing, Ms. Molitor testified that Shoe Show is a "stand-alone" store with
its own parking lot. She also stated she injured her back in Shoe Show's parking lot while
walking back into the store to clock in for work. The Tennessee Supreme Court addressed
employee parking lot injuries in Lollar v. Wal-Mart Stores, Inc., 767 S.W.2d 143 (Tenn.
1989). The Lollar Court stated:

        We hold today that a worker who is on the employer's premises coming to or
       going from the actual work place is acting in the course of employment. We
       further hold that if the employer has provided a parking area for its employees,
       that parking area is part of the employer's premises regardless of whether the
       lot is also available to customers or the general public. We agree with the
       statement of the New Mexico Supreme Court when it overruled its narrow
       "going-and-coming" rule, that in aligning ourselves with every other
       jurisdiction by adoption of the premises rule, we simply recognize that the
       "course of employment" includes not only the time for which the employee is
       actually paid but also a reasonable time during which the employee is
       necessarily on the employer's premises while passing to or from the place
       where the work is actually done.

!d. at 150.

        Ms. Molitor testified that at the time of her injury she was wearing a Shoe Show
uniform shirt, acting as a representative of Shoe Show, and providing good customer service
pursuant to her job duties. In addition, Ms. Molitor testified the man she assisted came into
the store, purchased a pair of shoes, and was assisted out of the store by her co-worker,
"Crystal." Shoe Show's store manager, Vickie Bailey, also testified that Ms. Molitor's job
duties include providing excellent customer service and that in the store, the sales associates
are representatives of the company. Ms. Bailey made the distinction that the "store" would
include the store and adjacent sidewalk but would not include the parking lot. Ms. Bailey
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acknowledged that on three prior occasions either she or a key holder/manager helped
customers carry their multiple store purchases to their vehicles in the parking lot.

       Shoe Show alleged Ms. Molitor was on a personal mission at the time of her injury
and cited Lennon v. Ridge, 412 S.W.2d 638 (Tenn. 1967), in support of its position. In
response, Ms. Molitor argued the "mutual benefit test" is applicable and cited the
unpublished case English v. Compass Group USA, No. E2012-02732-WC-R3-WC, 2013
Tenn. LEXIS 997 (Tenn. Workers' Comp. Panel Dec. 9, 2013), in support of her position.

       In Lennon, the employee was injured while attempting to help a stranger who was an
employee of another sub-contractor on the same job site. The Court identified the issue as
"whether or not the injury to the employee can fairly be said to have arisen out of and to have
occurred in the course of his employment with his employer." Lennon, 412 S.W.2d at 627.
The Lennon Court denied benefits and found, "compensation should not be permitted unless
the employee acts in some way for the benefit of or in furtherance of the interests of his
employer, or pursuant to instructions given by the employer." Id. at 644.

       In English, the employee injured herself while attempting to access the employer's
maintenance area to remove a feral cat by climbing stacked crates of soft drinks. The
employer alleged the employee was a cat lover and was acting on a personal mission
unrelated to her job duties. The English Court discussed the "mutual benefit test" and noted:

       On one hand, an employee who is engaged in the pursuit of a personal mission,
       wholly unrelated to employment, at the time of an injury, is not entitled to
       workers' compensation benefits. On the other hand, "it is clear that as long as
       [a deviation from the employee's normal job duties] is for the benefit ofthe
       employer, it does not matter that it also serves purposes of the employee."

English, Tenn. LEXIS 997 at *10. The Court found in favor ofthe employee because the
employer benefitted by avoiding both a disruption to its business operation and additional
financial costs associated with health department fines and damaged equipment.

       Given the facts of this case, the Court finds Ms. Molitor was on Shoe Show's
premises acting as its representative at the time of her injury. The Court further finds that
although her actions in helping this gentleman were altruistic in nature, she provided good
customer service as per her job duties and Shoe Show benefited by her actions because he
purchased a pair of shoes. Applying the law to these facts, this Court concludes that Ms.
Molitor established by a preponderance of the evidence that her injury arose primarily out of
and in the course and scope of her employment with Shoe Show, Inc.

 IT IS, THEREFORE, ORDERED as follows:


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    1. Ms. Molitor has established by a preponderance of the evidence that her injury arose
       primarily out of and in the course and scope of her employment with Shoe Show, Inc.
       Therefore, this matter will proceed to the second stage of bifurcation for a
       Compensation Hearing on the issue of medical and/or temporary disability benefits.
       The parties shall contact the Court's legal administrative assistant, Kimberly Weaver,
       at Kimberly. .Weaver@tn .gov to schedule the Compensation Hearing to address
       medical and/or temporary disability benefits.


       ENTERED this the 29th day of March, 2016.



                                             HON. LISA LOWE KNOTT
                                            Workers' Compensation Judge


Right to AppeaJ:

Tennessee Law allows any party who disagrees with this Compensation Hearing Order to
appeal the decision to the Workers' Compensation Appeals Board. To file a Notice of
Appeal, you must:

   1. Complete the enclosed form entitled: "Compensation Hearing Notice of Appeal."

   2. File the completed form with the Court Clerk within thirty calendar days of the date
      the Workers' Compensation Judge entered the Compensation Hearing Order.

   3. Serve a copy of the Compensation Hearing Notice of Appeal upon the opposing party.

   4. The appealing party is responsible for payment of a filing fee in the amount of$75.00.
      Within ten calendar days after the filing of a notice of appeal, payment must be
      received by check, money order, or credit card payment. Payments can be made in
      person at any Bureau office or by United States mail, hand-delivery, or other delivery
      service. In the alternative, the appealing party may file an Affidavit oflndigency, on a
      form prescribed by the Bureau, seeking a waiver of the filing fee. The Affidavit of
      Indigency may be filed contemporaneously with the Notice of Appeal or must be filed
      within ten calendar days thereafter. The Appeals Board will consider the Affidavit of
      Indigency and issue an Order granting or denying the request for a waiver of the filing
      fee as soon thereafter as is practicable. Failure to timely pay the filing fee or file the
      Affidavit of lndigency in accordance with -this section shall result in dismissal of the
      appeal.

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5. The party filing the notice of appeal, having the responsibility of ensuring a complete
   record on appeal, may request, from the Court Clerk, the audio recording of the
   hearing for the purpose of having a transcript prepared by a licensed court reporter
   and filing it with the Court Clerk within fifteen calendar days of the filing of the
   Compensation Hearing Notice of Appeal. Alternatively, the party filing the appeal
   may file a joint statement of the evidence within fifteen calendar days of the filing of
   the Compensation Hearing Notice of Appeal. The statement of the evidence must
   convey a complete and accurate account of what transpired in the Court of Workers'
   Compensation Claims and must be approved by the Workers' Compensation Judge
   before the record is submitted to the Clerk of the Appeals Board. See Tenn. Comp. R.
   & Regs. 0800-02-22-.03 (2015).

6. After the Workers' Compensation Judge approves the record and the Court Clerk
   transmits it to the Workers' Compensation Appeals Board, the appeal will be
   docketed and assigned to an Appeals Board Judge for review. At that time, a
   docketing notice shall be sent to the parties. Thereafter, the party who filed the notice
   of appeal shall have fifteen calendar days after the issuance of the docketing notice to
   submit a brief to the Appeals Board for consideration. Any opposing party shall have
   fifteen calendar days after the filing of the appellant's brief to file a brief in response.
    No reply briefs shall be filed. Briefs shall comply with the Practice and Procedure
   Guidelines of the Workers' Compensation Appeals Board. See Tenn. Comp. R. &
   Regs. 0800-02-22-.03(6) (2015).




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                                        APPENDIX

Technical record:
          • Petition for Benefit Determination, filed May 20, 2015;
          • Dispute Certification Notice, filed June 22, 2015;
          • Request for Expedited Hearing, filed July 7, 2015;
          • Pre-Hearing Brief, filed July 29, 2015;
          • Expedited Hearing Order Denying Benefits, issued September 16, 2015;
          • Initial Hearing Order, issued November 2, 2015;
          • Employer's List of Witnesses, filed February 5, 2016;
          • Employee's List of Witnesses and Exhibits, filed February 10, 2016;
          • Employee's Pre-Hearing Statement of Facts and Law, filed March 1, 2016;
          • Employer's Pre-Hearing Statement, filed March 2, 2016; and,
          • Employee's Appendix to Pre-Hearing Statement of Facts and Law, filed March
             7, 2016.

The Court did not consider attachments to Technical Record filings unless admitted into
evidence during the Compensation Hearing. The Court considered factual statements in these
filings or any attachments to them as allegations unless established by the evidence.

Stipulated Findings of Facts of the Parties:
    • The alleged date of injury is April4, 2015.


Stipulated Conclusions of Law of the Parties:
    • This claim is governed by the Workers' Compensation Law for the State of
       Tennessee;
    • Ms. Molitor provided proper, statutory notice of the alleged injury to prospective
       employer, Shoe Show, Inc.; and,
   • Ms. Molitor filed her Petition for Benefit Determination within the applicable statute
       of limitations.

Exhibits:
            •   EXHIBIT 1: Responses of Defendant to Plaintiffs Interrogatories and Request
                for Production of Documents marked for identification purposes only; and,
            •   EXHIBIT 2: Ms. Molitor's Personnel File.




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                             CERTIFICATE OF SERVICE

       I hereby certifY that a true and correct copy of the Compensation Hearing Order
was sent to the following recipients by the following methods of service on this the _29th
day of March 2016.

           Name               Certified   Fax    Email    Service sent to:
                              Mail
John A. Willis, Esq.,                            X        johnwiJLis({L)foxandfarleylaw.com
Employee's Attorney
Joseph W. Ballard, Esq.,                         X        josegh. ballard@thehrutford .com
Employer's Attorney




                                             PENNY SHRUM, COURT CLERK
                                                wc.courtcJerk@tn.gov




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