                                    2015 IL App (1st) 141321

                                                                             FIFTH DIVISION
                                                                             May 29, 2015


No. 1-14-1321


JOE SILVERBERG,                                              )       Appeal from the
                                                             )       Circuit Court of
       Plaintiff-Appellant,                                  )       Cook County.
                                                             )
v.                                                           )       No. 10 L 7768
                                                             )
MOHAMED J. HAJI,                                             )
                                                             )
       Defendant-Appellee                                    )
                                                             )
(Mohamed J. Haji, as Agent of Khalid Siddiqui and            )
Checker Taxi Company, Inc., a Foreign Corporation; and       )
Timo K. Harres,                                              )       Honorable
                                                             )       Moira S. Johnson,
       Defendants).                                          )       Judge Presiding.

       JUSTICE McBRIDE delivered the judgment of the court, with opinion.
       Presiding Justice Palmer and Justice Gordon concurred in the judgment and opinion.

                                            OPINION
¶1     Plaintiff, Joe Silverberg, filed suit against defendant, Mohamed J. Haji, for damages

arising from a July 6, 2008, car accident. Plaintiff filed his complaint against defendant on July

6, 2010, and, after various attempts to locate and serve defendant spanning a 41-month period,

service was ultimately accomplished on December 11, 2013. Defendant then filed a motion to

dismiss pursuant to Illinois Supreme Court Rule 103(b) (eff. July 1, 2007), claiming that plaintiff

had failed to exercise reasonable diligence in obtaining service over him. The trial court granted

that motion, dismissing the complaint as to defendant with prejudice. Plaintiff now appeals,

arguing first, that the court erred as a matter of law by considering improper factors and by

failing to consider the totality of the circumstances in rendering judgment; and second, that the
No. 1-14-1321


court abused its discretion when it granted defendant's motion. We reverse the trial court's

judgment and remand for further proceedings.

¶2       On July 6, 2010, the last day of the statute of limitations period, plaintiff filed a

complaint against defendant in connection with a July 6, 2008, three-vehicle accident on Lake

Shore Drive in Chicago. Plaintiff also brought the action against Timo K. Harres, the third driver

involved in the accident; and Khalid Siddiqui 1 and Checker Taxi Company, which he alleged

owned the taxi driven by defendant. Harres, Siddiqui, and Checker Taxi Company are not parties

to this appeal.

¶3       Three days later, on July 9, 2010, plaintiff caused summons to issue to defendant at 6026

North Winthrop, Apartment H, in Chicago, the address listed for defendant in the police report.

The sheriff attempted to serve the summons on defendant at that address on August 2, 2010, but

was unsuccessful. The sheriff noted that "more info" was necessary, because the address was an

eight-story building and "all [floors] have H."

¶4       Plaintiff then engaged the services of LaSalle Process Servers (LaSalle) on August 12,

2010, which performed a skip trace and reported that defendant "still resided at 6026 N.

Winthrop, Apartment H, Chicago, IL 60660." Eric Elkins was appointed as a special process

server on August 31, 2010, and plaintiff caused an alias summons to issue to defendant at that

address. Elkins attempted service on six occasions between September 8, and September 26,

2010, but was unable to make contact with defendant. Elkins averred that he further inquired




1
    Although the complaint referred to this codefendant as Siddigui Khalid, he confirmed his name

as Khalid Siddiqui in later court filings. We will therefore refer to him by this name in the

remainder of our opinion.

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No. 1-14-1321


with an employee of the apartment's management, who "checked their files" and informed him

that there was "no Mohamed J. Haji actually residing at the address."

¶5       On October 7, 2010, LaSalle performed a second skip trace in an attempt to locate

defendant, but the attempt was "unsuccessful in producing any known or last known addresses."

On November 5, 2010, plaintiff then filed a motion for service by special order pursuant to

section 2-203.1 of the Code of Civil Procedure (Code) (735 ILCS 5/2-203.1 (West 2010)), which

allows the court to permit service by an alternative method when the standard service methods

are impractical. Plaintiff asserted therein that he had been unable to serve defendant despite his

reasonable and diligent efforts, and attached affidavits from counsel and Elkins detailing the

above-described service attempts.

¶6       The trial court granted plaintiff's motion on January 7, 2011, allowing him to serve

defendant through the Secretary of State and by "mail[ing] said service to defendant's last known

address and the insurance carrier for defendant's vehicle." Four days later, on January 11, 2011, 2

plaintiff caused a second alias summons to issue, which he then mailed to the Secretary of State.

The Secretary of State accepted service on defendant's behalf on January 18, 2011.

¶7       On July 5, 2011, plaintiff filed a motion to default defendant, and, three days later, on

July 8, 2011, defendant filed a motion to quash the "purported service" on the Secretary of State.

In that motion, defendant did not challenge the propriety of service through the Secretary of

State, but instead claimed that plaintiff had not shown that he had fully complied with the court's

order by mailing a copy of the summons to his last known address and insurance carrier.

2
    Although the second alias summons bears an ink stamp reading "JAN 11 2010," this date

appears to be inaccurate, as it predates the filing of this action, and the transaction receipt on the

reverse-side of the summons reads "1/11/2011."

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No. 1-14-1321


¶8     On July 12, 2011, the trial court denied plaintiff's motion for default and granted

defendant's motion to quash service. Although no transcript of that hearing appears in the record,

defendant maintained in subsequent filings that the alias summons was "invalid" because it "was

not issued by the Clerk of the Circuit Court." The court further granted plaintiff leave to "issue

and serve alias summons in accord and compliance with" its January 7, 2011, order.

¶9     Two days later, on July 14, 2011, plaintiff caused a third alias summons to issue, and that

summons was accepted by the Secretary of State on July 20, 2011. On February 22, 2012,

defendant filed a new motion to quash service, claiming that the affidavit supporting plaintiff's

motion for service by special order was insufficient under section 2-203.1 of the Code.

Defendant alleged that the supporting affidavit of plaintiff's counsel did not "adequately state the

nature and extent of the investigation done to determine defendant's whereabouts." The court

denied that motion on June 15, 2012, and granted defendant until July 13, 2012, to answer or

otherwise plead.

¶ 10   On July 13, 2012, defendant filed a motion to dismiss the action pursuant to Illinois

Supreme Court Rule 103(b) (eff. July 1, 2007), asserting that plaintiff had failed to exercise

reasonable diligence in serving him with process "as evidenced by the passage of more than 12

months from the filing of this suit until service of summons through the Secretary of State by

special order of court." After briefing was completed, the trial court entered an order granting

defendant's motion to dismiss on September 18, 2012. In its written order, the court noted that

section 10-301 of the Illinois Vehicle Code (nonresident motorist statute) (625 ILCS 5/10-301

(West 2010)), allowed service on a defendant by serving the Secretary of State, "provided that

the claim arises from the use of a motor vehicle within this State, the defendant is a nonresident

or subsequently becomes a nonresident, and notice of the action is sent to the nonresident



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No. 1-14-1321


defendant's last known address." The court observed, however, that "strict compliance" with the

statute must be met, and that "[t]here is no record before this Court that Defendant Haji is not a

resident of the State of Illinois."

¶ 11    The court continued:

                        "Assuming arguendo that Plaintiff properly effectuated service upon

                Defendant Haji via substitute service through the Secretary of State, this Court

                nonetheless finds that the other factors considered under a Rule 103(b) analysis

                are not satisfied.

                        For example, based on the record before this Court, there is no indication

                of whether Plaintiff was aware of Defendant Haji's location or whether Defendant

                Haji's location could be easily ascertained. Here, Plaintiff issued all Summons and

                Alias Summons to Defendant at the 6026 North Winthrop location. Although

                Plaintiff's Special Process Server conducted an investigation by speaking with the

                management company of that location, this unidentified employee purportedly

                stated that nobody by that name resided at that location. Plaintiff offers no

                information as to what other steps were taken to locate Defendant Haji's

                whereabouts. In fact, there is no evidence that Plaintiff ever conducted a skip

                trace search on Defendant Haji. Rather, Plaintiff merely jumped to the conclusion

                that Defendant Haji moved out of this State."


¶ 12    The court then went on to observe that there was no evidence suggesting that defendant

had actual notice of the lawsuit and that plaintiff "failed to assert any special circumstances"

explaining the delay in effecting service. The court thus determined, "after evaluating the totality

of the circumstances in this case," that plaintiff did not demonstrate reasonable diligence in


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No. 1-14-1321


effecting service on defendant. In delivering that judgment, the court also sua sponte reversed its

June 15, 2012, order denying defendant's prior motion to quash service.

¶ 13   On October 18, 2012, plaintiff filed a motion to reconsider that ruling. In that motion,

plaintiff agreed that there was no evidence in the record to show that defendant was a

nonresident, but claimed that the substitute service on the Secretary of State had been allowed—

not under the nonresident motorist statute—but instead as a method of special service under

section 2-203.1 of the Code, due to the impracticality of standard service methods. Plaintiff

further noted that the factors used by the court to dismiss the matter were contradicted by the

record and plaintiff's motion for special service, which had outlined plaintiff's investigation into

defendant's whereabouts, including the use of two separate skip traces. Plaintiff argued that there

was "no indication that Defendant Haji's location could be easily ascertained through other

reasonable means" and that it was not reasonable for the court to charge this factor against him

where defendant had not argued or created a record showing that he was amenable to such

service.

¶ 14   On April 3, 2013, the court denied plaintiff's motion to reconsider, but "clarif[ied]" its

ruling in a written "Amended Order." The court reaffirmed its sua sponte decision to quash

service on defendant, observing that, where special service under section 2-203.1 of the Code is

allowed through service on the Secretary of State, the "additional strict requirements of [the

nonresident motorist statute] must be met [including] the non-residency or subsequent non-

residency of the defendant." The court reiterated the lack of evidence showing that defendant

was a nonresident, and determined that service was invalid. The court then determined that once

service was quashed, it no longer had jurisdiction to consider defendant's motion to dismiss.

Consequently, it vacated the order of September 18, 2012, dismissing defendant, and the "portion



                                                  6
No. 1-14-1321


of the June 15, 2012 Order of Court that denied Defendant Haji's Motion to Quash." Plaintiff was

granted leave to file another alias summons instanter.

¶ 15   On April 9, 2013, plaintiff caused the fourth alias summons to issue to defendant at a

possible new address. Robert A. Clarke, a special process server, attempted service at 6167

North Broadway Street, Apartment 106, in Chicago on April 24, 2013. Clarke determined,

however, that defendant did "not reside" there, as the address was a "DHL mailbox center." He

then attempted to serve defendant at apartment 4H of the previously known Winthrop address.

Clarke was unable to make contact with defendant, and spoke to a manager at the apartment

building who informed him that defendant had moved out "about a year ago." Clarke further

indicated that a "skip[ ]trace was unable to locate the defendant at this time."

¶ 16   On May 10, 2013, a fifth alias summons issued to defendant at 585 Gundersen Drive in

Carol Stream, Illinois. Doreen R. Warner, a special process server, unsuccessfully attempted to

serve defendant at that address on May 22, 2013. She observed that the building was a single-

family home and that defendant was "NOT LISTED ON THE DIRECTORY," but noted that a

skip trace revealed a new possible address of "3121 PILLSBURY AVE S APT 1504,

MINNEAPOLIS, MN 55408-6000."

¶ 17   Meanwhile, on May 15, 2013, plaintiff filed a subpoena to On the Go Cab Co. requesting

defendant's personnel file. Based on the Minneapolis address found for defendant, plaintiff

caused a sixth alias summons to issue for defendant on June 20, 2013, through the Secretary of

State under the nonresident motorist statute. Defendant filed a motion to quash that service on

July 17, 2013, observing that the affidavit of compliance "prepared and filed by plaintiff's

attorney to induce the Secretary of State to accept service of process falsely aver[red] that the




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No. 1-14-1321


vehicle being driven by [defendant] at the time of the alleged occurrence was owned by a

nonresident."

¶ 18   Plaintiff responded to defendant's motion to quash and acknowledged that he had

mistakenly checked the box for a nonresident "owner," rather than "driver" on the form affidavit.

He informed the court that he had submitted an amended affidavit of compliance to the Secretary

of State after the error was brought to his attention. Plaintiff maintained that the error did not

"negate the proper basis for the application of [the nonresident motorist statute,]" and, in any

case, the error had been subsequently corrected.

¶ 19   On July 25, 2013, the court entered a written order quashing service through the

Secretary of State, without elaboration. Plaintiff then caused a seventh alias summons to issue to

defendant through the Secretary of State on the same day, with the appropriate box checked on

the affidavit of compliance. The summons was accepted by the Secretary of State on July 31,

2013, and plaintiff filed a motion to default defendant on September 27, 2013.

¶ 20   Thereafter, on October 7, 2013, defendant filed a motion to quash service through the

Secretary of State, this time alleging that he "was not a non-resident of the State of Illinois at the

time of the alleged occurrence or at the time of the purported service of process of the Secretary

of State." In support, defendant submitted an affidavit claiming that he was currently an Illinois

resident and that he had been an Illinois resident at the time of the accident and on July 25 and

July 31, 2013.

¶ 21   That same day, plaintiff filed a motion to conduct "limited discovery with respect to the

issue of Defendant Haji's residence" under Illinois Supreme Court Rule 201(l) (eff. Jan. 1, 2013),

in order to "investigate and properly respond to" defendant's motion to quash service. The court




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No. 1-14-1321


granted plaintiff's motion on October 7, 2013, and plaintiff immediately served discovery on

defendant, requesting compliance by November 4, 2013.

¶ 22   On November 18, 2013, counsel for defendant indicated to the court that defendant was

out of the country and had not yet answered plaintiff's discovery requests. The court ordered

defendant to disclose his current residential address to plaintiff, and the following day, counsel

for defendant informed plaintiff of his address at 6301 North Paulina Street, Apartment 2B, in

Chicago. An eighth alias summons issued for defendant at that address on November 22, 2013,

although defendant's last name was misspelled as "Jaji" on the document.

¶ 23   Special process server Clarke subsequently attempted to serve defendant at the Paulina

address on two occasions but was unsuccessful. Clarke stated that on November 29, 2013, he

spoke to Ahmed Ali, who told him that he lived there with "Mr. Warsame, and Mr. Abdirkarin"

and that he did not know defendant. Clarke returned on December 11, 2013, and spoke to

another male subject who claimed to be a resident of the unit, but also "didn't know who

[defendant] was."

¶ 24   On January 6, 2014, the court entered an order quashing the prior service through the

Secretary of State. It noted, however, that defendant "agree[d] that he was served" via abode

service on December 11, 2013, "and the return *** of non-service was the result of misnomer."

Defendant was then granted until February 3, 2014, to answer or otherwise plead.

¶ 25   On January 31, 2014, defendant filed a motion to dismiss the action against him pursuant

to Rule 103(b), claiming that plaintiff failed to exercise reasonable diligence in serving him with

process. After briefing, the court held argument on defendant's motion on April 10, 2014. During

that hearing, the court questioned the parties about the procedural posture of the case:

                       THE COURT: Let me ask this question.



                                                 9
No. 1-14-1321


                       PLAINTIFF: Sure.

                       THE COURT: When Judge Savage granted the Motion to Dismiss

                pursuant to [Rule] 103(b), it was without prejudice; is that correct?

                       DEFENDANT: No.

                       PLAINTIFF: Because the statute of limitations would have elapsed by the

                time in question, I believe, that it was necessarily with prejudice.

                       THE COURT: Okay. So how did we get here?

                       PLAINTIFF: There was a motion brought subsequent to her ruling on

                [Rule] 103(b) to reconsider that ruling *** [and] she does vacate her order

                granting [Rule] 103(b) reversal.

                                                            ***

                       PLAINTIFF: [D]uring her ruling on the [Rule] 103(b)[, she] reconsidered

                sua sponte, and she reversed herself *** so that service was still considered

                quashed. But the case was resurrected. The dismissal with prejudice was vacated.

                       THE COURT: And she gave some analysis in her order granting the

                original [Rule] 103(b) motion, correct?

                       PLAINTIFF: Correct.

                       THE COURT: I want the record to be clear, because we're starting at the

                very beginning where certain attempts at service was [sic] made.

                       A judge that preceded me made some rulings and some observations and

                first granted the motion [pursuant to Rule] 103(b), with prejudice and then

                reversed herself?

                       PLAINTIFF: Correct.



                                                   10
No. 1-14-1321


                        THE COURT: I don't really feel comfortable getting into the middle of

                whether what she did was correct or not.

                        So since she quashed service but made some analysis about whether a

                [Rule] 103(b) motion should have been granted, I want the record to be clear that

                I'm not making decisions about whether or not Judge Savage was correct in

                granting the [Rule] 103(b) motion, and I don't want my decision today to be

                dependent on some analysis that she made when she granted a Motion to Dismiss

                pursuant to [Rule] 103(b) and then vacated it. I presume that she—I don't know

                what she did.

                        So my main focus now will be subsequent to the situation that Judge

                Savage was involved in. I want to hear what attempts at service were made after

                the Motion to Quash.

                        That's what I'm interested in, because otherwise I think I might be tempted

                to have to try to figure out whether I agree with Judge Savage's analysis.

                        ***

                        And as far as I can say, in light of what happened, to me that's a muddle

                that I don't want to get into.

                        I would rather begin where she quashed service, vacated her [Rule] 103(b)

                order, and start there with the attempts at service."


¶ 26   Plaintiff then outlined the attempts at service since the previous dismissal was vacated,

then asked:

                        PLAINTIFF: Now, am I correct your Honor does not want us to address

                activities prior to or—


                                                  11
No. 1-14-1321


                        THE COURT: Well, you can make the record. I just want the record to be

                clear that I'm not getting into her analysis.

                        PLAINTIFF: I understand. Sure.

                        DEFENDANT: To be perfectly clear, you're not going to disregard their

                lack of diligence up front? You're just not going to consider Judge Savage's

                analysis of that? Am I correct?

                        THE COURT: I feel that Judge Savage became involved in the issue of

                [Rule] 103(b) and whether or not there was proper service, and so you can make

                your record, but I don't feel comfortable doing some kind of an analysis which

                may or may not agree with what Judge Savage did. And that's the problem.

                        You can make your record. I don't have any problem with that. But I really

                am looking at what happened subsequent to what Judge Savage did.

                                                  ***

                        So I want you to make your record, but I just want the record to be clear

                that I'm not in here second guessing whatever her analysis was. I just can't do that.


¶ 27   Plaintiff then outlined his prior attempts to serve defendant for "the record," and, at the

conclusion of argument, the trial court stated, "In this case, I'm going to grant the motion

[pursuant to Rule] 103(b). There's been a multitude of errors and mistakes and inability of the

people who were hired by the plaintiff to obtain proper information in order to locate defendant."

The court observed that there had been some question about whether defendant had complied

with the driver's licensing requirement to notify the Secretary of State of his change of address,

but noted that "as I sit here today, I still don't have any record showing that defendant was hiding




                                                  12
No. 1-14-1321


from service in this case." The court then dismissed the case with prejudice as to defendant, and

plaintiff filed a notice of appeal from that ruling.

¶ 28      In this court, plaintiff argues that the court erred in granting defendant's motion to dismiss

because it failed to properly consider the factors relevant to a Rule 103(b) analysis, and because

an analysis of the record shows that "nearly every enumerated factor weighs heavily in plaintiff's

favor."

¶ 29      Under Rule 103(b):

                 "If the plaintiff fails to exercise reasonable diligence to obtain service on a

                 defendant prior to the expiration of the applicable statute of limitations, the action

                 as to that defendant may be dismissed without prejudice. If the failure to exercise

                 reasonable diligence to obtain service on a defendant occurs after the expiration of

                 the applicable statute of limitations, the dismissal shall be with prejudice as to that

                 defendant ***. In considering the exercise of reasonable diligence, the court shall

                 review the totality of the circumstances ***." Ill. S. Ct. R. 103(b) (eff. July 1,

                 2007).


¶ 30      The purpose of Rule 103(b) is to protect defendants from unnecessary delay in the service

of process on them and to prevent the circumvention of the statute of limitations. Segal v. Sacco,

136 Ill. 2d 282, 286 (1990). However, Rule 103(b) is not to be used merely to clear a crowded

docket, and if a plaintiff made a reasonable effort to locate defendant during the months between

filing the complaint and service of summons, a dismissal order would not be proper. McCormack

v. Leons, 261 Ill. App. 3d 293, 295 (1994).

¶ 31      Our supreme court has further noted that “[d]ismissal of a cause with prejudice under

Rule 103(b) is a harsh penalty which is justified when the delay in service of process is of a


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No. 1-14-1321


length which denies a defendant a ‘fair opportunity to investigate the circumstances upon which

liability against [the defendant] is predicated while the facts are accessible.’ ” Segal, 136 Ill. 2d

at 288 (quoting Geneva Construction Co. v. Martin Transfer & Storage Co., 4 Ill. 2d 273, 289-90

(1954)). Our courts have thus shown reluctance to allow the use of such harsh sanctions in cases

where the errors causing the delay in service were relatively minor or inadvertent. See Segal, 136

Ill. 2d at 288; Licka v. William A. Sales, Ltd., 70 Ill. App. 3d 929, 937-38 (1979).

¶ 32    The trial court's determination of a plaintiff's lack of diligence is an objective one and a

“fact-intensive inquiry suited to balancing, not bright lines.” (Internal quotation marks omitted.)

McRoberts v. Bridgestone Americas Holding, Inc., 365 Ill. App. 3d 1039, 1042 (2006). As such,

Rule 103(b) does not set a particular time limit within which a defendant must be served. Rather,

a court is required to consider "the passage of time in relation to all the other facts and

circumstances of each case individually.” Case v. Galesburg Cottage Hospital, 227 Ill. 2d 207,

213 (2007). The relevant factors to consider when determining whether to grant a Rule 103(b)

motion, include, but are not limited to: (1) the length of time used to obtain service of process;

(2) the activities of plaintiff; (3) plaintiff's knowledge of defendant's location; (4) the ease with

which defendant's whereabouts could have been ascertained; (5) actual knowledge on the part of

the defendant of pendency of the action as a result of ineffective service; (6) special

circumstances which would affect plaintiff's efforts; and (7) actual service on defendant. Segal,

136 Ill. 2d at 287.

¶ 33    Plaintiff first contends that the court failed to consider the totality of the circumstances

when it focused solely on activity subsequent to the vacatur of the previous dismissal. Plaintiff

also maintains that the court erred by not basing its decision on an analysis of the factors relevant

to Rule 103(b) but, rather, that it solely focused on "errors, mistakes and inability" of the people



                                                  14
No. 1-14-1321


plaintiff hired to locate defendant and on the "absence of a record" showing that defendant was

evading service.

¶ 34   Generally, a trial court's ruling on a motion to dismiss pursuant to Rule 103(b) will not be

disturbed absent a showing of an abuse of discretion, i.e., where that ruling is " 'so arbitrary,

fanciful, or unreasonable that no reasonable person would take the view it adopted.' " Christian

v. Lincoln Automotive Co., 403 Ill. App. 3d 1038, 1044 (2010) (quoting People v. Lisle, 376 Ill.

App. 3d 67, 78 (2007)). However, if a trial court's decision rests on an error of law, then it is

clear that an abuse of discretion has occurred, as it is always an abuse of discretion to base a

decision on an incorrect view of the law. People v. Porter-Boens, 2013 IL App (1st) 111074, ¶

10.

¶ 35   The record in this case shows that the court did not consider the totality of the

circumstances in ruling on defendant's motion to dismiss as it was required to do under Rule

103(b). Because the prior dismissal had been vacated, the appropriate time frame for

consideration was the entire 41-month period since the complaint was filed. The trial court's

reluctance to second-guess the judgment of the preceding judge limited the scope of its review to

only 8 of the total 41 months at issue and prevented it from reviewing the totality of the

circumstances. This was an abuse of discretion.

¶ 36   Defendant, however, contends that the trial court's statements were proper, and make

clear—not that it was ignoring the earlier time period—but merely that it was not relying on the

prior judge's analysis and, instead, was conducting an independent analysis of the appropriate

time frame. We disagree. The court specifically indicated that it did not wish to review the entire

time period, calling the activity prior to the vacatur a "muddle that [it did not] want to get into."




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No. 1-14-1321


Instead, the court informed the parties that it was interested only in the activity occurring after

the prior motion to dismiss was vacated.

¶ 37    Moreover, the court never articulated the Rule 103(b) factors or expressed any

consideration of how they related to the facts of this case. While we recognize that Rule 103(b)

does not require a trial court to specifically delineate the reasons for its decision, we find that the

court's commentary in this case suggests that it did not actually consider the appropriate factors

when deciding defendant's motion to dismiss. Instead, the court relied on the "multitude of errors

and mistakes and inability of the people who were hired by the plaintiff" to serve defendant. This

was an improper consideration, however, as our appellate courts have recognized that a plaintiff

is generally entitled to rely on the representations of those it retains to assist in serving the

defendant. See Stash v. Doll, 223 Ill. App. 3d 662, 664-65 (1992) (concluding that the plaintiff

was entitled to rely on a process server's report that an address was incorrect); McCormack, 261

Ill. App. 3d at 296 (finding the plaintiff's reliance on information obtained from its investigator

was reasonable).

¶ 38    The only other remark the court made in dismissing the case against defendant was that

there was nothing to show that he was "hiding from service." While a defendant's avoidance of

service could be relevant to a Rule 103(b) analysis insofar as his evasion makes him more

difficult to locate, the focus of a Rule 103(b) inquiry is not the defendant's subjective intentions.

Instead, the standard is one of objective reasonableness on the part of the plaintiff. Whether a

defendant is purposely hiding, or is difficult to locate for a more innocuous reason, if the record

shows that the plaintiff exercised reasonable diligence in his attempts to serve the defendant, a

dismissal order is improper. McCormack, 261 Ill. App. 3d at 295. Regardless of whether

defendant was evading service in this case, we find nothing in the record to show that defendant's



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No. 1-14-1321


whereabouts could have been ascertained. We thus conclude that the court improperly relied on

defendant's lack of evasion, and that it abused its discretion in granting defendant's motion to

dismiss.

¶ 39      Even more importantly, we find that a proper analysis of the Rule 103(b) factors shows

that the court's dismissal must be reversed. However, before turning to the merits of this

argument, we first address defendant's claim that much of the record showing plaintiff's diligence

"do[es] not constitute competent evidence." He specifically objects to a " 'certified' chronology

of events" which was submitted as part of plaintiff's response to his motion to dismiss, arguing

that the certification of counsel is inadequate because the attorney who signed the certification

had become employed during the course of the proceedings, and thus "could not have personal

knowledge of matters relating to efforts made to serve [defendant] before that time." Defendant

also maintains that the plaintiff's references to skip traces which were unsuccessful in finding

additional addresses for defendant are "not competent evidence" because they are "bare

conclusion[s] unsupported by any specific facts as to what was purportedly done to obtain such

information." We are unpersuaded.

¶ 40      Other than a general citation to the rule of civil procedure requiring certification of

pleadings (735 ILCS 5/1-109 (West 2010)), defendant cites no relevant authority for his

arguments that such evidence is "incompetent" and should not be considered, and has thus

forfeited any such challenge. We also observe, however, that the evidence of which defendant

complains is located elsewhere in the record on appeal. It is this evidence—not the chronology

submitted by plaintiff in his response to defendant's motion to dismiss—upon which this court

relies in resolving the issues on appeal. Defendant's claims to the contrary require no further

review.



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No. 1-14-1321


¶ 41   In applying the Rule 103(b) factors to the facts of the present case, we find that plaintiff's

efforts to obtain service upon defendant were more than sufficient to constitute reasonable

diligence. Although 41 months elapsed between the initiation of the lawsuit and defendant's

stipulation that service occurred, as plaintiff notes, a "careful review [of the record] reveals that

significant portions" of that time period "consist of intervals between [p]laintiff achieving

apparent service of process and a subsequent ruling invalidating said service." The only periods

of time during which the case against defendant was pending without apparent service of

process, were, specifically: July 6, 2010, to January 18, 2011; July 12, 2011, to July 20, 2011;

April 3, 2013, to June 25, 2013; and July 23, 2013, to July 31, 2013. These intervals aggregate to

approximately 9 ½ months of the total 41-month time period at issue.

¶ 42   In this respect, we find this case analogous to Licka, 70 Ill. App. 3d at 937-38. In that

case, although the plaintiff did not actually effect service on the defendant until 13 months after

the amended complaint was filed, the court noted that the plaintiff had been "justifiably lulled"

for four months of that period when service was mistakenly accomplished on a different doctor

who shared the same name as the defendant. Licka, 70 Ill. App. 3d at 937. The court also

observed that the plaintiff had otherwise actively and persistently searched for the defendant's

proper address and had sent four alias summonses within this period of time. Licka, 70 Ill. App.

3d at 937-38. In those circumstances, the court found that the trial court had abused its discretion

in dismissing the action against the defendant under Rule 103(b) and reversed that order. Licka,

70 Ill. App. 3d at 937-38.

¶ 43   Similarly, in this case, there were vast portions of the overall time period when plaintiff

was justifiably lulled by either apparently successful service or by the court dismissing

defendant, only to later vacate its order of dismissal. See Licka, 70 Ill. App. 3d at 937. During the



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No. 1-14-1321


times after plaintiff learned that his previous service attempts had been unsuccessful, plaintiff did

not sit idly by (see Brezinski v. Vohra, 258 Ill. App. 3d 702, 705 (1994)), but instead made

numerous attempts to rectify the situation and locate and effect service on defendant. Plaintiff

retained special process servers, utilized various skip traces to locate defendant, and filed a

motion for service by special order after service could not be obtained using standard methods.

Over the course of these proceedings, plaintiff issued an initial summons and eight alias

summonses. We believe that plaintiff's efforts in this case are sufficient to demonstrate his

reasonable diligence in effecting service on defendant.

¶ 44   We also find nothing in the record to show that plaintiff actually knew of defendant's

location or that his location could have been easily ascertained. To the contrary, plaintiff's efforts

to serve defendant at the various addresses which were revealed by skip traces were wholly

unsuccessful, and plaintiff was informed on more than one occasion that defendant did not live at

those addresses, or had moved away.

¶ 45   We find Licka, 70 Ill. App. 3d 929, instructive on this point as well. The physician

defendant in Licka filed an affidavit in support of his Rule 103(b) motion to dismiss, listing his

home address and stating that he had an office in Chicago and was listed in the directory at

Lutheran General Hospital. Licka, 70 Ill. App. 3d at 933. Nonetheless, this court found that the

plaintiff's reasonable diligence had been "amply illustrated" given the plaintiff's "numerous

attempts to serve" the defendant over the 13-month period. Licka, 70 Ill. App. 3d at 937-38; see

also Dupon v. Kaplan, 163 Ill. App. 3d 451, 454-56 (1987) (reversing Rule 103(b) dismissal in

spite of the defendant's affidavit listing both his home and work addresses, where the record

otherwise showed that the plaintiff had attempted to serve the defendant on eight occasions

before service was ultimately accomplished by a special process server).



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No. 1-14-1321


¶ 46   This case, by contrast, presents even stronger grounds for reversal, as defendant never

disclosed in either of his Rule 103(b) motions, or at any other time, where he could have been

located until he was ordered to do so by the trial court. Defendant maintains that plaintiff knew

of his residence at the Winthrop address and contends that if he had "subpoenaed or otherwise

requested information from the Secretary of State about [defendant's] address he could have

easily determined the floor on which [defendant] was residing." However, it is unclear what

defendant's proposed inquiry would have accomplished, because we find nothing in the record to

show that he was actually living at the Winthrop address at any point during the proceedings.

¶ 47   The primary evidence defendant relies on to show his residence at the Winthrop address

is the April 24, 2013, report from a process server that a manager of the apartment building said

that Haji had moved out of that address "about a year ago." Presumably, defendant maintains that

this statement shows that he was actually living at the address during the early months of these

proceedings and that plaintiff failed to exercise reasonable diligence in serving him there during

that time. This argument, however, ignores the evidence in the record showing that as early as

September 2010—just over two months after the complaint was filed—another process server

unsuccessfully attempted to serve defendant at that building on six occasions and was told by

apartment management that there was "no Mohamed J. Haji actually residing at the address." At

oral argument, defendant maintained that this court should disregard the September 2010

statement because it is hearsay but that we should consider the April 2013 statement for its truth

because plaintiff has never objected to his use of it.

¶ 48   We reject defendant's hearsay argument because we consider these statements—not for

their truth—but as evidence of plaintiff's knowledge as to where defendant could be found, and

therefore, plaintiff's diligence in effecting service on him. As such, they are not hearsay. See



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No. 1-14-1321


People v. Peoples, 377 Ill. App. 3d 978, 983 (2007) ("Hearsay evidence is an out-of-court

statement offered to prove the truth of the matter asserted."). In this case, regardless of

defendant's actual residence at the Winthrop address, the process servers retained by plaintiff

spoke to representatives at the apartment building, and were told on both occasions that

defendant did not live in the building at that time.

¶ 49   Defendant additionally points to a copy of his driver's license and a document,

purportedly from the Secretary of State, listing defendant's address as 6026 North Winthrop

Avenue, Apartment 4H. He acknowledges that his driver's license was issued in January 2008,

but cites Powers v. Kelley, 83 Ill. App. 2d 289, 297 (1967), for the proposition that "residence

once established is presumed to continue until the contrary is shown."

¶ 50   The defendant in Powers appealed the judgment entered against him after a jury trial,

contending that the trial court had erred by allowing the plaintiff to read the deposition testimony

of a witness into evidence. Powers, 83 Ill. App. 2d at 294. The Fifth District Appellate Court

noted that the deposition testimony indicated that he lived in Missouri, and the defendant had

made no showing which would rebut the presumption of the deponent's continued residence

there. Powers, 83 Ill. App. 2d at 296-97. The court thus concluded that the deposition testimony

had been properly admitted under the statute allowing for the admission of deposition testimony

where the deponent is "out of the county" at the time of trial. (Internal quotation marks omitted.)

Powers, 83 Ill. App. 2d at 296, n. 1, 297.

¶ 51   This case, by contrast, does not concern the rule regarding the admission of deposition

testimony at trial. Moreover, there was no initial showing that defendant lived in any particular

place during the proceedings, such that a presumption of that residency could continue. At best,

the Secretary of State documents indicate that defendant reported the Winthrop address as his



                                                 21
No. 1-14-1321


residence in January of 2008—six months prior to the car accident at issue—but there is nothing

in the record to show that he kept the Secretary of State apprised of his current address thereafter.

As we have noted, the record indicates that plaintiff was informed that defendant did not live at

that address as early as two months following the initiation of these proceedings. We thus find

Powers distinguishable from the case at bar.

¶ 52    We also conclude that the fifth factor, defendant's actual knowledge of the proceedings,

weighs in favor of denying defendant's motion to dismiss under Rule 103(b). On July 8, 2011, a

mere three days after plaintiff first filed a motion to default, defendant filed a motion to quash

service. Since that time, defendant continued to participate in the proceedings through counsel on

a somewhat regular basis, filing three more motions to quash and two motions to dismiss. In

defendant's motion to quash dated October 7, 2013, defendant attached his own affidavit in

which he acknowledged that he was "one of the named defendants in this case." Defendant thus

appears to have been aware of the proceedings against him since at least July of 2011. See Hahn

v. Wiggins, 23 Ill. App. 2d 391, 397 (1959) ("The law is well established that notice of an

attorney is notice to the client who employs him, and that knowledge of an attorney is knowledge

of or imputed to his client.").

¶ 53    Plaintiff additionally maintains that the "special circumstances" factor weighs in his

favor. He specifically contends that the "other case activity" which occurred in this matter should

be considered, and "can excuse delay in a [Rule] 103(b) context." Plaintiff points to evidence in

the record showing that during the time plaintiff was attempting to effect service on defendant,

he was also attempting to locate and serve the other defendants and responding to motions to

quash service on or dismiss those other defendants.




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No. 1-14-1321


¶ 54   In support, plaintiff cites Brezinski, 258 Ill. App. 3d at 705, in which this court found that

the circuit court had abused its discretion in concluding that the plaintiff's attempts at serving the

defendant had not been diligent. This court observed that the record showed:

                "[D]uring the period in which [the defendant] went unserved, plaintiff was not

                idly ignoring his case. Indeed, plaintiff was responding to six motions to dismiss

                the action brought by other defendants. These six motions were brought during a

                period from October 5, 1990, to February 1991. This court has held that activity

                of this type on plaintiff's part constitutes diligence within the context of a motion

                to dismiss pursuant to Supreme Court Rule 103(b)." Brezinski, 258 Ill. App. 3d at

                705 (citing Cannon v. Dini, 226 Ill. App. 3d 82 (1992)).


¶ 55   Similarly, in Cannon, 226 Ill. App. 3d at 89, this court concluded that the trial court's

dismissal of the defendant's complaint was an abuse of discretion. Although it took 13 months to

effect service on the defendant in Cannon, we observed that the plaintiff had been preoccupied

by resisting motions to dismiss filed by other defendants for 7 of the 13 months, and, after those

motions were resolved, the plaintiff diligently sought to serve the defendant. Cannon, 226 Ill.

App. 3d at 87-88.

¶ 56   Defendant, however, disagrees with plaintiff's interpretation of these cases and contends

that our decision in Brezinski was based on a misreading of Cannon and was therefore erroneous.

He asserts, without citation to authority, that "[o]bviously, a plaintiff's conduct in respect to

prosecuting a case against some defendants can have nothing to do with whether reasonable

diligence was exercised in serving another defendant." We cannot agree.

¶ 57   As both Brezinski and Cannon illustrate, other activity occurring in a case at the time a

plaintiff is attempting to serve a defendant may properly be considered as a special circumstance


                                                  23
No. 1-14-1321


in a Rule 103(b) analysis. In this case, the record shows that plaintiff had similar difficulties

locating and serving codefendant Siddiqui. Plaintiff attempted to serve codefendant Siddiqui

through the sheriff from August through November of 2010, then retained Stern Process and

Investigations, LLC, which attempted to serve him at another possible address. After those

attempts were unsuccessful, plaintiff sought and received a special order allowing for service

through the Secretary of State on August 9, 2011, then effected service on codefendant Siddiqui

in that manner. Thereafter, codefendant Siddiqui filed a motion to quash service through the

Secretary of State and notified plaintiff of his residential address, where he claimed to have

continually resided throughout the proceedings. Plaintiff attempted to serve him at that address

on numerous occasions from December 2011 through June 2013, during which time the process

servers retained by plaintiff were continually told by neighbors that he was out of town. Plaintiff

filed another motion for service by special order in July 2013, but, for reasons not apparent in the

record, plaintiff voluntarily dismissed codefendant Siddiqui thereafter. Based on this record, we

conclude that the significant effort required to locate and serve codefendant Siddiqui is a special

circumstance which would have reasonably affected plaintiff's efforts to effect service on

defendant, and find that this factor weighs in plaintiff's favor.

¶ 58   We also find another special circumstance present in this case. On July 14, 2011, plaintiff

caused the third alias summons to issue for defendant through the Secretary of State, pursuant to

the trial court's previous order allowing such special service under section 2–203.1 of the Code.

Plaintiff served defendant in this manner, and on February 22, 2012, defendant moved to quash

that service. The court initially denied that motion on June 15, 2012, but later reversed that

ruling, concluding in both an initial order, and in a "clarif[ied]" amended order, that service was

improper because plaintiff had not shown that defendant was a nonresident. The court



                                                  24
No. 1-14-1321


determined that where special service under section 2-203.1 of the Code is allowed through

service on the Secretary of State, the "additional strict requirements of [the nonresident motorist

statute] must be met [including] the non-residency or subsequent non-residency of the

defendant."

¶ 59   Although the trial court's order quashing service is not specifically before this court for

review, we observe that the court's judgment was based on a misapplication of the law, which

reasonably affected plaintiff's efforts to serve defendant.

¶ 60   Generally, personal jurisdiction by service of process is obtained "(1) by leaving a copy

of the summons with the defendant personally, [or] (2) by leaving a copy at the defendant's usual

place of abode" with a family or household member 13 years or older. 735 ILCS 5/2-203 (West

2010). However, section 2-203.1 permits the court to provide an alternative method of service

where standard service is impractical. The court is specifically authorized to order service to be

made "in any manner consistent with due process." (Emphasis added). 735 ILCS 5/2-203.1

(West 2010).

¶ 61   Separately, the nonresident motorist statute allows substituted service on an out-of-state

motorist by serving the Secretary of State. The statute specifically provides:

                "[The] use and operation by any person or his duly authorized

                agent or employee of a vehicle over or upon the highways of the

                State of Illinois, shall be deemed an appointment by such person of

                the Secretary of State to be his true and lawful attorney upon

                whom may be served all legal process in any action or proceeding

                against him, growing out of such use or resulting in damage or loss

                to person or property, and the use or operation shall be



                                                 25
No. 1-14-1321


                signification of his agreement that such process against him which

                is so served, shall be of the same legal force and validity as though

                served upon him personally if such person is a non-resident of this

                State or at the time a cause of action arises is a resident of this

                State but subsequently becomes a non-resident of this State, or in

                the event the vehicle is owned by a non-resident and is being

                operated over and upon the highways of this State with the owner's

                express or implied permission." 625 ILCS 5/10-301(a) (West

                2010).

¶ 62   Unlike under section 2-203.1, a party seeking to serve another party pursuant to the

nonresident motorist statute need not seek leave of court before effecting service in the

proscribed manner, so long as the requirements of that statute are met. See 625 ILCS 5/10-301(b)

(West 2010).

¶ 63   As the plain language of these statutes make clear, section 2-203.1 and the nonresident

motorist statute apply in different circumstances—section 2-203.1 applies where standard service

methods are impractical, whereas the nonresident motorist statute applies only to the narrow

situations in which an action is brought against a nonresident for damages arising from the use or

operation of a vehicle on Illinois highways. The trial court below, however, conflated these two

sections and determined that serving a party through the Secretary of State pursuant to section 2-

203.1 required compliance with the nonresident motorist statute. This erroneous position

reasonably affected plaintiff's efforts to serve defendant, as it quashed the prior service on

defendant and returned the parties to the beginning stages, requiring plaintiff to serve defendant

anew. Had the court not taken this flawed view of section 2-203.1 and instead denied defendant's



                                                   26
No. 1-14-1321


February 2012 motion to quash, the total time period between the initiation of these proceedings

and service on defendant would have been just over 12 months, and not the total 41 months

currently at issue. In such circumstances, we find it unfair to charge plaintiff with the remaining

29 months required to ultimately serve defendant.

¶ 64    In closing, we note that the Rule 103(b) test "is not whether the plaintiff has done

everything possible with the utmost prudence and diligence but, rather, whether the plaintiff

exercised reasonable diligence so that the delay of service did not deny the defendant a fair

opportunity to investigate the facts of the case." Verploegh v. Gagliano, 396 Ill. App. 3d 1041,

1046 (2009); see also McCormack, 261 Ill. App. 3d at 295 ("Plaintiffs are not required to do

everything possible to discover a defendant's whereabouts, but rather are expected to exercise

reasonable diligence."). Although defendant makes various allegations of deficiencies in

plaintiff's efforts to serve him, given the facts of this case, we find that plaintiff exercised

reasonable diligence.

¶ 65    Based on our review of the entire record, and our analysis of the relevant factors, we

conclude that the trial court abused its discretion in dismissing this lawsuit pursuant to Rule

103(b). Therefore, we reverse the circuit court's order dismissing defendant with prejudice and

remand the cause for further proceedings consistent with this opinion.

¶ 66    Reversed and remanded.




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