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                THE SUPREME COURT OF NEW HAMPSHIRE

                          ___________________________


Merrimack
No. 2015-0412


                                      N.C.

                                       v.

                NEW HAMPSHIRE BOARD OF PSYCHOLOGISTS

                NEW HAMPSHIRE BOARD OF PSYCHOLOGISTS

                                       v.

                          ALETHEA E. YOUNG, PH.D.

                            Argued: April 5, 2016
                     Opinion Issued: September 20, 2016

      Vitt & Associates, PLC, of Norwich, Vermont (Geoffrey J. Vitt, Sarah J.
Merlo, and Jennifer B. Hartman, on the brief, and Mr. Vitt orally), and Law
Office of Jason Crance, of Hanover (Jason R. Crance on the brief), for the
appellants.


      Joseph A. Foster, attorney general (Elizabeth A. Lahey, assistant attorney
general, on the brief and orally), for the New Hampshire Board of Psychologists.
       LYNN, J. The appellants, N.C. and Alethea Young, Ph.D., appeal orders
of the Superior Court (Smukler, J.) denying Dr. Young’s motion to quash a
subpoena for N.C.’s psychological records issued by the appellee, the New
Hampshire Board of Psychologists (Board), and dismissing N.C.’s petition for a
declaratory judgment to prevent the Board from obtaining the records. We
affirm.

                                                   I

        The trial court found, or the record supports, the following facts. Young
is a licensed psychologist in the State of New Hampshire and maintains a
practice in Lyme. N.C. has been a patient of Young for many years, attending
at least two therapy sessions per week since the age of two. In August 2013,
when N.C. was still a minor,1 she informed Young that her father, S.C., had
physically and emotionally abused her on August 8. According to Young,
throughout her treatment of N.C., she witnessed what she described as S.C.’s
aggressive and humiliating treatment of his daughter, both in public as well as
in therapy sessions. Following the August 8 incident, S.C. and N.C. met with
Young for a therapy session on August 9, during which everyone agreed that
N.C. and S.C. should spend some time apart. All parties agreed that N.C.
would stay at Young’s house and that the three would meet on Saturday,
August 10.

      Throughout the day on Saturday, Young and S.C. communicated via text
message, and Young repeatedly requested that S.C. meet with her, either alone
or with his daughter, to discuss the abuse that had occurred on August 8.
When S.C. tried to arrange to pick up his daughter later that day, Young stated
that she needed to meet with him before N.C. could return home. Later that
night, Young and Dr. Karla Bourland, who was part of N.C.’s educational team,
dropped N.C. off at a restaurant in Montpelier, Vermont, where she was picked
up by her mother. N.C. spent the night at her mother’s house. S.C. was not
informed of his daughter’s whereabouts until Sunday morning.

      Young reported the incident that occurred on August 8 to the New
Hampshire Department for Children, Youth and Families (DCYF) on August 13.
She admitted that despite her first-hand knowledge of S.C.’s abusive behavior,
as well as her increasing concern for N.C.’s safety, she had previously declined
to report the situation to DCYF because she believed that N.C. would have
denied that the abuse took place in order to protect her father.

      N.C.’s mother sought and received temporary physical custody of N.C.,
and S.C. was barred from seeing or contacting his daughter. S.C. repeatedly
requested that Young stop treating his daughter, but Young continued to do so,
with court approval.

1   N.C. has since turned 18 years old and is no longer a minor.


                                                  2
       In September, S.C. filed a written complaint against Young with the
Board. The complaint alleged that Young had breached her professional
obligations by: (1) becoming personally over-involved with N.C., thus sacrificing
her objectivity; (2) providing counseling to both S.C. and his daughter, thus
creating an insurmountable conflict of interest; (3) violating RSA 169-C:29
(2014) by failing to timely report suspected abuse of a child to DCYF; (4)
violating RSA 633:1, I-a (2007) and 18 U.S.C. § 1201(a) (2012) by detaining and
concealing N.C., who was a minor at the time, from S.C. when she drove N.C.
to Vermont without S.C.’s knowledge or consent; and (5) failing to respect
S.C.’s wishes that she no longer treat his daughter.

       On October 3, Young submitted a written response to the Board. In it,
she provided background information about N.C. and the history of her
treatment, and also admitted that she told S.C. that she would not return N.C.
to him until he agreed to meet with her. She also admitted that she learned of
the abusive incident on August 8, but did not report it to DCYF until days
later. Young stated that Bourland had dropped N.C. off in Vermont to meet her
mother.

       Based on S.C.’s complaint, the Board opened an investigation of Young.
On November 7, the Board issued a subpoena duces tecum to Young
requesting a complete set of records pertaining to N.C. When Young notified
N.C. of the subpoena, N.C. instructed Young to assert the psychologist-patient
privilege and object to production of the records. Young moved to quash the
subpoena, but the Board denied her motion and ordered her to produce the
records. N.C., through her mother, sought declaratory relief in the superior
court to prohibit the Board from obtaining the records on the basis of the
psychologist-patient privilege; the Board moved to dismiss the claim. The
Board also filed a petition in superior court for an order compelling Young to
produce the records, and Young moved to quash the subpoena.

      In the trial court, the appellants argued that the Board must show just
cause to issue a subpoena for privileged records and must obtain a court order
to overcome N.C.’s assertion of privilege. The Board asserted that, because it
was conducting a formal investigation, it did not need to make any threshold
showing in order to subpoena records.

      The trial court found that, under RSA 329-B:22 (Supp. 2015), the Board
was authorized to subpoena psychological records at any time, but that it must
have just cause to do so, even when a subpoena is issued in the course of a
formal investigation. The trial court found that, in this case, the Board had
sustained that burden because Young was charged with misconduct by formal
complaint, the Board is charged with regulating the practice of psychology and
has the statutory power to investigate such a complaint, and the privileged
records sought were relevant to that investigation. The court granted the
Board’s motion to dismiss N.C.’s petition for declaratory relief. Applying its


                                       3
ruling to the Board’s motion to compel, the court denied Young’s motion to
quash and ordered compliance with the Board’s subpoena. The appellants
appeal both orders.

                                         II

       On appeal, the appellants argue that the trial court erred in enforcing the
subpoena because the Board failed to establish that it had just cause to issue
the subpoena. The appellants also contend that, even if just cause existed to
issue the subpoena, once they objected, the subpoena could not be enforced by
the court because the Board failed to sustain what, in their view, is the
additional burden necessary to pierce the patient’s privilege by showing that
there was a reasonable probability the records were relevant and material and
that the Board had an essential need for them. Finally, the appellants assert
that, even if the Board met the burden necessary to pierce the privilege, the
court erred in not conducting an in camera review of the records before
ordering compliance with the subpoena in order to limit the scope of
disclosure.

       The parties disagree about what the Board is required to do to obtain
privileged records by subpoena. The appellants argue that the Board must
engage in a two-step process: first, the Board must establish just cause to
issue a subpoena; second, it must obtain a court order compelling compliance
with the subpoena. To obtain such an order here, the appellants argue, the
Board must establish a sufficient basis for the court to pierce the patient’s
privilege, which means meeting the standard articulated in cases such as
Desclos v. Southern New Hampshire Medical Center, 153 N.H. 607, 616-17
(2006). The Board argues that it need not obtain a court order before accessing
privileged records; it need only establish just cause.

        Resolution of this issue requires us to interpret RSA chapter 329-B
(Supp. 2015). We review the trial court’s statutory interpretation de novo.
Olson v. Town of Grafton, 168 N.H. 563, 566 (2016). In matters of statutory
interpretation, we are the final arbiter of the legislature’s intent as expressed in
the words of the statute considered as a whole. Appeal of THI of NH at Derry,
LLC, 168 N.H. 504, 508 (2016). We first look to the language of the statute
itself, and, if possible, construe that language according to its plain and
ordinary meaning. Id. We interpret legislative intent from the statute as
written and will not consider what the legislature might have said or add
language that the legislature did not see fit to include. Id. We construe all
parts of a statute together to effectuate its overall purpose and avoid an absurd
or unjust result. Id. Moreover, we do not consider words and phrases in
isolation, but rather within the context of the statute as a whole. Id. at 508-09.
This enables us to better discern the legislature’s intent and to interpret
statutory language in light of the policy or purpose sought to be advanced by
the statutory scheme. Id. at 509. When the language of a statute is plain and


                                         4
unambiguous, we need not look beyond the statute itself for further indications
of legislative intent. Id. We also presume that the legislature does not waste
words or enact redundant provisions and, whenever possible, we give effect to
every word of a statute. In re Search Warrant (Med. Records of C.T.), 160 N.H.
214, 221 (2010).

      RSA chapter 329-B was enacted “to regulate the practice of psychology
by practitioners in New Hampshire to assure that the services provided are of a
quality consistent with the standard of care within the profession, and to
safeguard the public against harm which may be caused by untrained,
unskilled, or unlicensed practitioners.” RSA 329-B:1. To this end, the Board
“may, for just cause, undertake an investigation or disciplinary proceedings”
concerning practitioners licensed under the chapter. RSA 329-B:21, I. One
way that an investigation may be initiated is “[u]pon written complaint which
charges that a person licensed under this chapter has committed misconduct.”
RSA 329-B:21, I(c). The Board “may administer oaths or affirmations, preserve
testimony, and issue subpoenas for witnesses and for documents and objects
only in a formal investigation or an adjudicatory hearing, except that
subpoenas for psychological records as provided in paragraph VI may be issued
at any time.” RSA 329-B:22, V(a). Under paragraph VI, the Board “may, with
just cause, at any time subpoena psychological records from its licensees and
from hospitals and other health care providers licensed in this state.” RSA
329-B:22, VI.

      The Board argues that the plain language of RSA 329-B:22 allows it to
issue subpoenas for records at any time, provided that it has just cause to do
so, and does not require the Board to take the additional step of obtaining a
court order to compel compliance with the subpoena. The appellants argue
that this section must yield to another section, RSA 329-B:26, which provides,
in part:

      The confidential relations and communications between any
      person licensed under provisions of this chapter and such
      licensee’s client or patient are placed on the same basis as those
      provided by law between attorney and client, and nothing in this
      chapter shall be construed to require any such privileged
      communications to be disclosed, unless such disclosure is
      required by a court order.

Further, RSA 329-B:2, V defines “[p]rivilege” as “the right of a patient for
privacy of his or her psychological records, which belong to the patient and
which shall not be abridged except by court order or other exception under
state or federal law.” (Quotation omitted.)

     Although the Board contends that RSA 329-B:22 is such “an exception
under state or federal law” provided for by RSA 329-B:2, V, the appellants


                                       5
respond that it cannot be because RSA 329-B:26 clearly states that “nothing in
this chapter shall be construed to require any such privileged communications
to be disclosed, unless such disclosure is required by a court order.” RSA 329-
B:26 (emphasis added). When the sections are read together, the appellants
argue, the statute requires the Board to obtain a court order to compel
disclosure of privileged records. The appellants also note that, although other
statutes that govern the regulation of health professions involving confidential
relationships provide explicit exceptions to the privilege for investigations
conducted by the regulatory board, RSA 329-B:26 does not. Compare RSA
329-B:26 with RSA 329:26 (2011) (physicians and surgeons); RSA 326-B:35
(2011) (nurses); RSA 328-F:28 (2011) (allied health professionals); and RSA
316-A:27 (2015) (chiropractors).2

       The appellants further argue that, because RSA 329-B:22 and :26 do not
create an exception, and because there is no claim that N.C. waived her
privilege, the court may issue such an order only by piercing N.C.’s privilege.
See Desclos, 153 N.H. at 611 (“Generally, there are two means by which
disclosure of privileged information may occur: (1) the court finds a waiver of
the privilege; or (2) the court orders a piercing of the privilege.” (citations
omitted)). To pierce the privilege, the appellants assert, the Board must meet
the standard that we have articulated in past cases in which a third party
sought to obtain confidential records over a patient’s objection — that is, the
Board must show: (1) there is a reasonable probability that the requested
records are relevant and material; and (2) the Board has an essential need for
the records. See id. at 615-17; Petition of State of N.H. (State v. MacDonald),
162 N.H. 64, 70 (2011). The appellants assert that requiring the Board to show
just cause as well as what, in their view, is the higher standard needed to
pierce a patient’s privilege is proper given the particular importance of
confidentiality in relationships between patients and psychologists. See In the
Matter of Berg & Berg, 152 N.H. 658, 664-65 (2005); see also Jaffee v.
Redmond, 518 U.S. 1, 10 (1996).

      The Board argues that requiring it to demonstrate essential need would
add language to the statute because, by its plain terms, the only requirement
that RSA 329-B:22, VI imposes upon the Board is that it have just cause to
issue a subpoena for psychological records. The Board contends that the
appellants’ interpretation is illogical because requiring a court order
authorizing the issuance of subpoenas would render meaningless RSA 329-

2 The appellants may be correct in asserting that the absence of such an exception
demonstrates that the legislature viewed confidentiality in the psychologist-patient relationship
as deserving of greater protection than applicable to other professional relationships in the
health care field. However, this does not change the fact that RSA chapter 329-B plainly
permits the Board to issue a subpoena for privileged records when it has just cause to do so.
Indeed, the just cause prerequisite arguably can itself be viewed as recognizing the heightened
importance of confidentiality in the psychologist-patient relationship, since other statutes
contain no such requirement, see, e.g., RSA 329:18, IV(a) (2011); RSA 326-B:38 (Supp. 2015).


                                               6
B:22, V and VI, which grant the Board subpoena power, and would impede the
Board’s ability to conduct investigations. The Board also contends that the
essential need standard is not necessary to protect the psychologist-patient
privilege because the relationship is adequately protected by the just cause
requirement of RSA 329-B:22, VI.

       We agree with the appellants that the statute requires a court order to
obtain a patient’s records when there is an objection to compliance with a
subpoena based upon a claim of privilege. Given the plain language of RSA
329-B:26 that “nothing in this chapter shall be construed to require any such
privileged communications to be disclosed, unless such disclosure is required
by a court order,” the just cause requirement in RSA 329-B:22, VI cannot be
an exception to the patient’s privilege provided for by RSA 329-B:2, V. To
adopt the Board’s position would require us to ignore the language of RSA 329-
B:26, which we decline to do. See State Employees Assoc. of N.H. v. N.H. Div.
of Personnel, 158 N.H. 338, 345 (2009) (noting the “elementary principle of
statutory construction that all of the words of a statute must be given effect
and that the legislature is presumed not to have used superfluous or
redundant words” (quotation omitted)).

      RSA 329-B:22 and :26 can be read together, without conflict. The Board
may issue a subpoena for psychological records at any time, provided that it
has just cause. However, when a privilege-based objection is made to the
subpoena, the Board must seek a court order to compel compliance.3 When
determining whether to compel compliance with the subpoena, the court must
review the Board’s determination that just cause exists to issue it.

      We disagree with the Board’s contention that requiring a court order
renders RSA 329-B:22 meaningless. RSA 329-B:22 establishes the standard —
just cause — that must be satisfied in order for the Board to access
psychological records, and it is the standard that must be utilized both by the
Board, in issuing a subpoena for such records, and by the court, in enforcing a
subpoena for the records. In the absence of the just cause standard set forth
in RSA 329-B:22, VI, the statute would lack a criterion by which courts are to
determine whether a subpoena should be enforced. Thus, RSA 329-B:22
serves a useful purpose, notwithstanding that subpoenas for psychological
records are not self-executing. Requiring a court order also does not impede
investigations because the same showing required of the Board to issue a
subpoena under RSA 329-B:22 — just cause — is required for the court to
enforce the subpoena.

      We find it unnecessary to address the appellants’ contention that, for a
court to enforce a subpoena for psychological records issued by the Board, the

3Such an order can take the form of a court’s ruling on a patient’s or psychologist’s motion to
quash, or on a petition for declaratory judgment, both of which were utilized in this case.


                                                 7
Board must demonstrate, either as part of its showing of just cause or as an
additional requirement above and beyond just cause, that: (1) there is a
reasonable probability the subpoenaed records contain material and relevant
information; and (2) it has an essential need for the records. Desclos, 153 N.H.
at 615-17. Even if we assume, without deciding, that this standard applies to
a subpoena issued by the body charged with regulating a licensee, as opposed
to a disclosure sought by another third party, as was the case in Desclos, see
id. at 609, we conclude that the Board met the standard in this case.

       The Board received a written complaint from S.C. alleging a number of
instances of serious misconduct by Young. See RSA 329-B:21, I(c). The
appellants contend that the Board did not verify the accuracy or credibility of
the complaint, and that S.C. had an improper motive in filing the complaint.
The Board had more than S.C.’s complaint, however. Young submitted a
written response and her answers corroborated much of the complaint. This
clearly provided the Board with just cause to launch an investigation.
Furthermore, the very fact that the allegations pertained to Young’s
professional interactions with N.C. and S.C. during the course of her treatment
of the two provided ample justification for concluding that the records of such
treatment would likely contain relevant and material information. Additionally,
due to the nature of the misconduct alleged — including particularly that
Young had become over-involved with N.C. and had a conflict of interest arising
from her treatment of both N.C. and S.C. — and the private nature of the
psychologist-patient relationship, it is readily apparent that the Board had an
essential need for the information contained in the subpoenaed records, and
that such information would not be available from alternative sources. In sum,
we conclude that the trial court did not err in finding that there was a proper
basis for enforcing the Board’s subpoena.

       The Board subpoenaed all of N.C.’s records for the length of her
relationship with Young. The appellants contend that the subpoena was
overbroad and that the Board was required to establish probable relevance and
essential need as to the entirety of the records that it sought. The appellants
suggest that only the records involving Young’s professional services rendered
around the time of the incident in August 2013 should be disclosed. However,
unlike in Desclos and other cases in which privileged records were sought by a
third party because of their relevance to some discrete matter or issue
collateral to the professional-patient relationship, here, the purpose of the
disclosure was to investigate the nature of that relationship itself to determine
whether Young deviated from accepted standards of professional conduct.
Compare, e.g., Desclos, 153 N.H. at 609 (defendants in medical negligence
claim sought patient’s psychological records created prior to the injury, arguing
that they were relevant to the issue of damages); Petition of State of N.H., 162
N.H. at 65-66 (criminal defendant sought sexual assault victim’s medical and
mental health records that were relevant to victim’s mental capacity, which was
an element of the crime); In re Grand Jury Subpoena (Medical Records of


                                       8
Payne), 150 N.H. 436, 438 (2004) (State sought defendants’ medical records to
establish an element of felony aggravated driving while intoxicated). The Board
could reasonably have determined that, in order to properly investigate Young,
it needed to consider the entire course of Young’s professional relationship with
N.C. and S.C. Accordingly, because there was a proper basis for the court to
conclude that all of the records are relevant and necessary to the Board’s
investigation, the court did not need to conduct an in camera review to
determine which records should be produced to the Board.

       We continue to recognize and respect the importance of the psychologist-
patient privilege, see In the Matter of Berg, 152 N.H. at 664-65, and nothing in
this decision diminishes that importance. However, we conclude that the trial
court did not err in finding that, under the circumstances of this case, the
privilege must yield to the Board’s proper exercise of its regulatory
responsibilities with regard to its licensee, Dr. Young.

                                                 Affirmed.

      DALIANIS, C.J., and HICKS, CONBOY, and BASSETT, JJ., concurred.




                                       9
