                IN THE COURT OF APPEALS OF TENNESSEE
                            AT NASHVILLE
                                  April 27, 2012 Session

 GOSSETT MOTOR CARS, LLC v. HYUNDAI MOTOR AMERICA, INC.
                         ET AL.

                Appeal from the Chancery Court for Davidson County
                    No. 101449III    Ellen H. Lyle, Chancellor


                    No. M2011-01769-COA-R3-CV - August 2, 2012


This appeal concerns a car dealership’s protest of Hyundai’s proposal to enter into a
franchise agreement with another dealership in the same market area. During the pendency
of a contested case proceeding, the Tennessee Motor Vehicle Commission issued a license
to the second dealership, which began doing business. Denied relief at the administrative
level, the protesting dealership filed a petition in chancery court. The chancellor found that
the motor vehicle commission had erred in dismissing the contested case proceeding of the
protesting dealership, but dismissed the petition based upon the conclusion that the matter
was now moot. We agree with the chancellor’s conclusion and affirm.

 Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed

A NDY D. B ENNETT, J., delivered the opinion of the Court, in which F RANK G. C LEMENT, J R.
and R ICHARD H. D INKINS, JJ., joined.

Gary E. Veazey and Samuel J. Muldavin, Memphis, Tennessee, for the appellant, Gossett
Motor Cars, LLC.

Jon D. Ross and Gerald Neenan, Nashville, Tennessee, for the appellee, Hyundai Motor
America, Inc.; James William Cameron and Patrick W. Merkel, Brentwood, Tennessee, for
the appellee/intervenor, Homer Skelton Auto Sales, LLC; and Mary Ellen Knack, Nashville,
Tennessee, for the appellee/intervenor, Tennessee Motor Vehicle Commission.
                                         OPINION

                        F ACTUAL AND P ROCEDURAL B ACKGROUND

       Gossett Motor Cars, LLC (“Gossett”) is a Hyundai dealer in the Memphis area. On
August 8, 2008, Gossett received a letter from Hyundai Motor America (“Hyundai”)
notifying Gossett of Hyundai’s intent to grant a Hyundai franchise to another dealer in
Gossett’s relevant market area. On August 22, 2008, Gossett sent a letter to the Tennessee
Motor Vehicle Commission (“TMVC”) as “an official protest of the proposed addition” of
an additional Hyundai franchise in its relevant market area. TMVC received the letter on
August 26, 2008.

         On or about September 15, 2008, a TMVC attorney faxed a copy of Gossett’s protest
letter to Hyundai. On November 19, 2008, a TMVC attorney filed a petition for a contested
case proceeding with the Administrative Procedures Division of the Secretary of State’s
Office and served the petition on Gossett and Hyundai. Homer Skelton Auto Sales, LLC
(“Skelton”), the proposed new Hyundai dealer, was permitted to intervene in the case as an
interested party.

        On February 27, 2009, Hyundai filed a motion to dismiss the case based upon
Gossett’s failure to serve Hyundai with the protest letter within 30 days of Hyundai’s
notification of intent to franchise another dealership. The motion was heard by an
administrative law judge (“ALJ”) on March 13 and 30, 2009. In an initial order entered on
April 6, 2009, the ALJ granted Hyundai’s motion to dismiss the contested case proceeding
for lack of service of process on Hyundai and stated that Hyundai “may proceed pursuant to
Tenn. Code Ann. § 55-17-114(c)(20) to grant the proposed new Hyundai franchise or
dealership point in Bartlett, Tennessee to Homer Skelton.”

       Gossett filed a motion for reconsideration of the ALJ’s initial order on April 8, 2009.
On April 13, 2009, Gossett filed a petition for a stay of the ALJ’s initial order to prevent
Hyundai from granting an additional franchise to Skelton and to prevent Skelton from
receiving a dealership license from the TMVC until Gossett could exhaust its administrative
remedies. On April 24, 2009, the ALJ issued an order denying Gossett’s petition for
reconsideration and its motion for a stay. Gossett had until May 11, 2009 to appeal this
order.

       On or about May 6, 2009, administrative personnel at the TMVC granted Skelton a
license to operate its Hyundai dealership. On May 11, 2009, Gossett filed a petition for
appeal of the ALJ’s initial order. The ALJ held a hearing on all pending matters on August
14, 2009, but did not issue a final order until July 7, 2010. The ALJ concluded that the

                                             -2-
contested case was properly dismissed for failure to service Hyundai with process, that
Hyundai had not waived service of process, and that Gossett could not initiate contested case
proceedings without an attorney. The ALJ also concluded that the appeal of the initial order
was properly heard by the ALJ. As to Gossett’s petition for stay, the ALJ acknowledged that
the previous decision denying the petition for stay as untimely was erroneous, but went on
to deny the petition for stay on its merits.

       On September 3, 2010, Gossett filed a petition for writ of certiorari in Davidson
County Chancery Court. Hyundai and Skelton filed motions to dismiss Gossett’s petition
because it should have been filed as a petition for review instead of as a petition for
certiorari. The chancellor denied these motions based upon a finding that Gossett’s petition
was sufficient to state a claim for judicial review. After a hearing in June 2010, the chancery
court entered a memorandum and order on July 19, 2011. The court concluded that Gossett’s
protest letter was sufficient to commence a contested case proceeding and that Gossett was
not required to serve Hyundai within 30 days of receipt of the notice of a proposed new
dealership. The court also determined that the filing of a protest did not require the
assistance of counsel and that Gossett’s appeal of the final order should have been heard by
the TMVC, not by the ALJ. Despite all of these rulings in favor of Gossett’s position, the
court found that the case was now moot and therefore ordered that the petition for review be
dismissed with prejudice.

        On appeal, Gossett argues that the chancery court erred in dismissing the petition for
review after finding that the ALJ had erroneously dismissed Gossett’s administrative protest.
In addition to arguing that the case is indeed moot, Hyundai asserts that Gossett’s protest
letter did not meet the requirements for initiating a contested case; that Gossett failed to
initiate a contested case proceeding because Gossett never served Hyundai with the protest
letter, because Gossett did not request a hearing, because Al Gossett (the owner of Gossett
Motor Cars) engaged in the unauthorized practice of law in filing the protest letter, and
because the letter did not state a claim for which relief could be granted; and that the
applicable laws required the ALJ, rather than the TMVC, to adjudicate the procedural
questions at issue. Intervenor Skelton additionally argues that Skelton has a property right
in its dealer license, that TMVC should be estopped from challenging the dismissal, and that
Al Gossett lacked standing to file the protest.

                                          A NALYSIS

       The defendants maintain that Gossett’s action is moot—that we cannot “unwind” the
issuance of Skelton’s dealership license and the franchise agreement between Hyundai and
Skelton. The issue of whether the chancery court erred in dismissing the case as moot is a
question of law, which we review de novo with no presumption of correctness. State ex rel.

                                              -3-
DeSelm v. Jordan, 296 S.W.3d 530, 533 (Tenn. Ct. App. 2008); Alliance for Native Am.
Indian Rights in Tenn., Inc. v. Nicely, 182 S.W.3d 333, 338-39 (Tenn. Ct. App. 2005).

        A case will be considered moot “if it no longer serves as a means to provide relief to
the prevailing party.” Foster Bus. Park, LLC v. J & B Inv., LLC, 269 S.W.3d 50, 57 (Tenn.
Ct. App. 2008) (quoting McIntyre v. Traughber, 884 S.W.2d 134, 137 (Tenn. Ct. App.
1994)). Consequently, “a suit brought to enjoin a particular act becomes moot once the act
sought to be enjoined takes place.” Traughber, 884 S.W.2d at 137. In order to determine
whether the case is moot, we must examine the change in circumstances from the beginning
of the litigation and whether the change prevents meaningful relief. Id.

        This matter began with Gossett’s August 22, 2008, protest letter sent to the TMVC
opposing the proposed additional Hyundai franchise. About three months later, a TMVC
attorney filed a petition for a contested case proceeding on the same issue; the petition states
that Gossett requested that the TMVC “not allow [Hyundai] to establish a competitive dealer
in [Gossett’s] relevant market area.” Eventually, Hyundai’s motion to dismiss the contested
case was granted. The ALJ expressly stated that the company could proceed to grant the new
franchise to Skelton. Gossett filed a petition for a stay which was denied April 24, 2009.
The TMVC granted Skelton a dealership license May 6, 2009, during the period Gossett had
to filed an appeal of the ALJ’s initial order with the administrative procedures division.
Gossett did file an appeal. During the pendency of this administrative appeal, Skelton,
having received a license from TMVC, moved ahead with opening his dealership.1 The
ALJ’s initial decision was upheld and a stay request from Gossett was denied again. The
next appeal was to the chancery court. Significantly, no stay was requested from the court.

        We understand Gossett’s frustration. Gossett lost before the ALJ and Skelton
received a license and dealership. On appeal, the chancery court held for Gossett on the
issues that the ALJ used to dismiss the contested case, but then held that the case was moot.
Gossett won the battle but lost the war. As the reply brief plaintively says, “all Gossett wants
is for its § 55-17-114(c)(20) protest to be heard to determine whether HMA wrongfully
granted a Hyundai franchise to Skelton within Gossett’s relevant market area.”

       As we see it, the case boils down to this: Gossett filed the protest and the TMVC
attorney filed the contested case to stop the granting of a franchise/dealership to Skelton;
nevertheless, the TMVC went ahead and issued a dealership license to Skelton, and Skelton’s


        1
          The actions of the TMVC in this matter appear less than competent. While Gossett’s contested case
was still pending, the TMVC saw fit to issue a license to Skelton, thereby allowing the new dealership to
proceed despite the ongoing administrative appeal in the TMVC as to the propriety of a second dealership
in the same market area.

                                                   -4-
dealership had been in operation for over two years when the chancery court made its
mootness decision. Thus, the act that Gossett sought to enjoin had taken place. This is a
horse that is now out of the barn, a bell that cannot be unrung.

        The possibility of other relief, such as license revocation, was not raised in this matter
until this appeal. In the reply brief, Gossett indicates that it “is not asking the Appellate
Court, the Chancery Court or even the TMVC to order HMA or Skelton to pay damages or
fines, or to revoke or suspend their licenses.” Consequently, there is no other relief possible
in the instant case. Because a case is moot if it “no longer serves as a means to provide some
sort of judicial relief,” Nicely, 182 S.W.3d at 338, we find that this case is moot.

       We also find that the matter does not meet the mootness exception for issues “capable
of repetition yet evading review.” See Traughber, 884 S.W.2d at 137. The unique
circumstances of this case are unlikely to occur again. A mere theoretical possibility is not
sufficient to invoke the exception. Nicely, 182 S.W.3d at 340. Furthermore, we do not
believe the chancellor made an inappropriate determination under Tenn. Code Ann. § 55-17-
114(c)(20). The finding of mootness pretermitted that issue.

       Given our conclusion that this appeal is moot, we decline to address the remaining
issues raised by the parties.

                                         C ONCLUSION

       We affirm the decision of the chancery court and assess costs of the appeal against the
appellant. Execution may issue if necessary.

                                                         ______________________________
                                                              ANDY D. BENNETT, JUDGE




                                               -5-
