[Cite as Will Repair, Inc. v. Grange Ins. Co., 2014-Ohio-2775.]


                 Court of Appeals of Ohio
                                EIGHTH APPELLATE DISTRICT
                                   COUNTY OF CUYAHOGA


                               JOURNAL ENTRY AND OPINION
                                       No. 100717


                        WILL REPAIR, INC. D.B.A.
                      OHIO OFFICE SOLUTIONS, INC.
                                                            PLAINTIFF-APPELLANT

                                                      vs.

                     GRANGE INSURANCE CO., ET AL.
                                                            DEFENDANTS-APPELLEES



                                            JUDGMENT:
                                             AFFIRMED


                                      Civil Appeal from the
                             Cuyahoga County Court of Common Pleas
                                    Case No. CV-13-799937

        BEFORE: Rocco, P.J., Kilbane, J., and E.T. Gallagher, J.

        RELEASED AND JOURNALIZED: June 26, 2014
ATTORNEY FOR APPELLANT

Michael A. Partlow
Morganstern Macadams & Devito Co.
112 South Water St., Suite C
Kent, Ohio 44240

ATTORNEYS FOR APPELLEES

Warren S. George
Shaun E. Young
Keis & George L.L.P.
55 Public Square, Suite 800
Cleveland, Ohio 44113
KENNETH A. ROCCO, P.J.:

       {¶1} Plaintiff-appellant Will Repair, Inc., d.b.a. Ohio Office Solutions, Inc. (“Will

Repair”) appeals from the decision of the Cuyahoga County Court of Common Pleas

granting summary judgment in favor of defendant-appellee Grange Mutual Insurance Co.

(“Grange”) on Will Repair’s claims for declaratory judgment and breach of contract,

seeking to recover for losses that resulted from an alleged theft of its business property.

For the reasons that follow, we affirm the trial court’s judgment.

       {¶2}    Will Repair designs, sells, repairs, and installs office furniture.      On

September 10, 2010, Patricia Patranc (“Patranc”), one of the two co-owners of Will

Repair, discovered that a number of manufacturing dies, used to manufacture an office

furniture system, were missing from its warehouse on East 65th Street in Cleveland.      At

the time of their disappearance, the dies had been stored on pallet racks near the back

door of the facility. It is unknown precisely how long the dies were gone before they

were discovered missing.

       {¶3} When she discovered the dies were missing, Patranc called her co-owner,

William Havis (“Havis”).      Suspecting theft, Havis immediately went to several local

scrap yards to see if any of the missing dies had been sold. At a nearby scrap yard,

Tyroler Scrap Metals (“Tyroler”), Havis discovered one of the missing dies belonging to

Will Repair.
       {¶4} Havis learned that one of Will Repair’s long-time employees, Dan Copen

(“Copen”), sold the missing die to Tyroler. Tyroler identified Copen as the person who

sold it the die based on a copy of Copen’s driver’s license it had on file. The next

morning, Patranc returned to Tyroler to photograph the missing die believed to have been

taken from Will Repair. Patranc was shown three additional manufacturing dies, which

she identified as belonging to Will Repair. She also discovered a number of office

cubicle panels and shelves belonging to Will Repair. Copen had not been authorized to

scrap any of this property.

       {¶5} Tyroler gave Patranc copies of 30 receipts documenting 28 visits by Copen to

Tyroler over a four-month period from May 21, 2010 to September 9, 2010. However, it

could not be determined, based on the information on the receipts, whether the

transactions involved property belonging to Will Repair. When she returned to the

office, Patranc reported the theft to police, identifying Copen as the person believed to

have taken the missing property.

       {¶6} After discovering the theft, Havis confronted Copen. Although he initially

denied any involvement, Copen ultimately admitted taking one of the missing

manufacturing dies. Copen, however, denied stealing any other company property. Will

Repair terminated Copen’s employment, and Copen was later arrested and prosecuted for

theft. Although Will Repair originally believed Copen to be responsible for the theft of

all the missing property, it now claims that there is no evidence that Copen stole anything

other than one manufacturing die.
       {¶7} At the time they discovered the missing dies, Patranc and Havis did not know

exactly what property was missing. At some later point, they did a walk through of the

facility to determine what was missing.          They prepared a list of missing items by

comparing the empty spaces and gaps in the warehouse shelving to an inventory of panels

that had been prepared for the company’s accountant1 and their memories of what had

been on the shelves previously.             The missing property allegedly included 21

manufacturing dies, hundreds of cubicle panels, commercial shelving units, and various

components for building office cubicles. Also missing was certain property belonging to

Will Repair’s customers. Will Repair estimated the cost of replacing the missing items,

including the cost of remanufacturing the missing dies and panels, at $780,766.50.

       {¶8} With the exception of the property found at Tyroler, none of the missing

property was ever located. Neither Patranc nor Havis could state what happened to the

property or exactly when it went missing. They called and visited other scrap yards in

the area but were unable to locate any additional property missing from Will Repair.

Although they believed the missing property must have been stolen, there were no signs

of forced entry at the facility, e.g., no damaged locks and no broken doors or windows,

and the alarm system that protected the premises never signaled any type of security

breach during the five months preceding Patranc’s discovery of the loss.




       1
          Although it prepared annual inventories of the number of office panels on hand for use by
its accountant, Will Repair did not conduct regular inventories of other property in its warehouse.
       {¶9} During the relevant time period, Will Repair was insured by Grange under a

Commercial Package Policy (the “policy”) that included personal property coverage for

“direct physical loss of or damage to Covered Property at the premises * * * caused by or

resulting from any Covered Cause of Loss.” The policy also contained the following

relevant exclusions and limitations:

              CAUSES OF LOSS-SPECIAL FORM

              ***

              B.     Exclusions

                     ***

                     2.     We will not pay for any loss or damage caused by or
                            resulting from any of the following:

                     ***
                            h.     Dishonest or criminal act by you, any of your
                                   partners,     members,      officers,  managers,
                                   employees (including leased employees),
                                   directors, trustees, authorized representatives or
                                   anyone to whom you entrust the property for
                                   any purpose:
                                   (1) Acting alone or in collusion with others; or
                                   (2) Whether or not occurring during the hours of
                                   employment.

                                   This exclusion does not apply to acts of
                                   destruction by your employees (including leased
                                   employees); but theft by employees (including
                                   leased employees) is not covered.
              ***

              C.     Limitations

                     ***
                     1.     We will not pay for loss of or damage to property, as
                            described and limited in this section. In addition, we
                            will not pay for any loss that is a consequence of loss
                            or damage as described and limited in this section.

                     ***
                            e.   Property that is missing, where the only
                                 evidence of the loss or damage is a shortage
                                 disclosed on taking inventory, or other instances
                                 where there is no physical evidence to show
                                 what happened to the property.
       {¶10}   Shortly after the missing dies were discovered, Havis contacted Will

Repair’s insurance agent Al Yeckel (“Yeckel”) regarding the loss. Yeckel advised that

the policy did not cover employee theft, but nevertheless submitted the claim to Grange.

Although it is undisputed that Grange investigated the loss and ultimately denied the

claim based on exclusions in the policy, it is unclear from the record precisely when this

occurred.

       {¶11} On January 23, 2013, Will Repair filed a complaint,2 asserting claims for

declaratory judgment and breach of contract against Grange. Will Repair claimed that

Grange breached the parties’ contract of insurance by failing to compensate it for its

missing property and sought a declaration of insurance coverage and money damages

resulting from Grange’s alleged improper denial of its claim. On April 5, 2013, Grange

filed an answer denying the allegations of the complaint and asserting various affirmative

defenses, including that the policy did not cover Will Repair’s loss.



       This is a refiled action. Will Repair filed its original action against Grange
       2

(and several other defendants) on August 12, 2011. Will Repair voluntarily
dismissed that action without prejudice on January 26, 2012.
      {¶12} On September 13, 2013, Grange filed a motion for summary

             judgment, on among other grounds, that Will Repair’s loss

             was not covered under the policy. Grange argued that Will

             Repair’s claim was barred by the policy provisions excluding

             coverage for losses due to employee theft, losses for missing

             property discovered upon the taking an inventory, and losses

             for missing property for which there is no physical evidence

             to show what happened to the property.

      {¶13} In its opposition, Will Repair conceded that the policy excluded coverage

for the loss related to the one manufacturing die Copen admitted stealing. However, it

argued that because there was no evidence to indicate that Copen was involved in the

theft of the remaining missing property, summary judgment should be denied.

      {¶14} On November 4, 2013, the trial court granted Grange’s motion for summary

judgment. The trial court held that the policy did not cover Will Repair’s loss because it

“excludes coverage for property stolen by Will Repair employees and for items missing

without evidence of their disposition.” The trial court further held that because “Will

Repair cannot identify the date(s) on which items allegedly not stolen by its employee

were removed from Will Repair’s warehouse or supply any information concerning what

may have happened to the missing items,” “[n]o genuine issue of material fact has been

presented to establish a compensable claim of loss under the insurance contract.”
       {¶15} Will Repair appeals the trial court’s judgment, presenting the following

assignment of error for review:

       The trial court erred, as a matter of law, by granting the defendants’ motion

       for summary judgment.

       {¶16} An appeal of a trial court’s summary judgment ruling is subject to a de

novo standard of review. Grafton v. Ohio Edison Co., 77 Ohio St.3d 102, 105, 671

N.E.2d 241 (1996).       We accord no deference to the trial court’s decision and

independently review the record to determine whether summary judgment is appropriate.

 N.E. Ohio Apt. Assn. v. Cuyahoga Cty. Bd. of Commrs., 121 Ohio App.3d 188, 192, 699

N.E.2d 534 (8th Dist.1997).

       {¶17} Under Civ.R. 56, summary judgment is appropriate when (1) no genuine

issue exists as to any material fact, (2) the party moving for summary judgment is entitled

to judgment as a matter of law, and (3) viewing the evidence most strongly in favor of the

nonmoving party, reasonable minds can reach only one conclusion, which is adverse to

the nonmoving party.

       {¶18} The moving party carries an initial burden of setting forth specific facts that

demonstrate its entitlement to summary judgment. Dresher v. Burt, 75 Ohio St.3d 280,

292-293, 662 N.E.2d 264 (1996). If the moving party fails to meet this burden, summary

judgment is not appropriate; if the moving party meets this burden, summary judgment is

appropriate only if the nonmoving party fails to establish the existence of a genuine issue

of material fact. Id. at 293.
       {¶19} The facts in this case are undisputed. Accordingly, resolution of this appeal

turns on the interpretation of the insurance contact.

       {¶20} Insurance policies are construed in accordance with the same rules as other

contracts. As the Ohio Supreme Court has instructed:

       When confronted with an issue of contractual interpretation, the role of a
       court is to give effect to the intent of the parties to the agreement. Hamilton
       Ins. Servs., Inc. v. Nationwide Ins. Cos., 86 Ohio St.3d 270, 273, 714
       N.E.2d 898 (1999), citing Employers’ Liab. Assur. Corp. v. Roehm, 99 Ohio
       St. 343, 124 N.E. 223, syllabus (1919); see also Section 28, Article II,
       Ohio Constitution. We examine the insurance contract as a whole and
       presume that the intent of the parties is reflected in the language used in the
       policy. Kelly v. Med. Life Ins. Co., 31 Ohio St.3d 130, 509 N.E.2d 411,
       paragraph one of the syllabus (1987). We look to the plain and ordinary
       meaning of the language used in the policy unless another meaning is
       clearly apparent from the contents of the policy. Alexander v. Buckeye Pipe
       Line Co., 53 Ohio St.2d 241, 374 N.E.2d 146, paragraph two of the syllabus
       (1978). When the language of a written contract is clear, a court may look
       no further than the writing itself to find the intent of the parties. Id. As a
       matter of law, a contract is unambiguous if it can be given a definite legal
       meaning. Gulf Ins. Co. v. Burns Motors, Inc., 22 S.W.3d 417, 423
       (Tex.2000).

Westfield Ins. Co. v. Custom Agri Sys., 133 Ohio St.3d 476, 2012-Ohio-4712, 979 N.E.2d

269, ¶ 8, quoting Westfield Ins. Co. v. Galatis, 100 Ohio St.3d 216, 2003-Ohio-5849, 797

N.E.2d 1256, ¶ 11.

       {¶21} An exclusion in an insurance policy is interpreted “‘as applying only to that

which is clearly intended to be excluded.’” Sharonville v. Am. Emps. Ins. Co., 109 Ohio

St.3d 186, 2006-Ohio-2180, 846 N.E.2d 833, ¶ 6, quoting Hybud Equip. Corp. v. Sphere

Drake Ins. Co., Ltd., 64 Ohio St.3d 657, 665, 597 N.E.2d 1096 (1992). Although
ambiguous provisions in an insurance policy are “construed strictly against the insurer

and liberally in favor of the insured,

* * * it is equally well settled that a court cannot create ambiguity in a contract where

there is none.” Lager v. Miller-Gonzalez, 120 Ohio St.3d 47, 2008-Ohio-4838, 896

N.E.2d 666, ¶ 16. Although the insured bears the initial burden of proof to establish that

a policy provides coverage for a particular loss, where an insurer relies on an exclusion to

deny coverage, the insurer has the burden of proving the applicability of the exclusion.

See, e.g., World Harvest Church v. Grange Mut. Cas. Co., 10th Dist. Franklin No.

13AP-290, 2013-Ohio-5707, ¶ 44; Edmunds Mgt. Co. v. Century Sur. Co., 8th Dist.

Cuyahoga No. 70441, 1997 Ohio App. LEXIS 2568, *6 (June 12, 1997), citing

Continental Ins. Co. v. Louis Marx & Co., 64 Ohio St.2d 399, 401, 415 N.E.2d 315

(1980).

       {¶22} We agree with the trial court that the policy does not cover the loss in this

case. Will Repair claims that its missing property was stolen from the warehouse but,

with the exception of the one manufacturing die Copen admits to have stolen, does not

have any idea what happened to the property, or exactly when it disappeared. It is

undisputed that there were no damaged locks, no broken doors or windows, and no

breaches of its security system or any other signs of forced entry or breaking and entering.

 The policy clearly and unambiguously excludes coverage in situations in which

“[p]roperty * * * is missing * * * where there is no physical evidence to show what

happened to the property.” The term “physical evidence” is not defined in the policy.
Giving the term its plain and ordinary meaning, it generally refers to some type of

“tangible evidence,” i.e., “evidence that can be seen or touched.”          Black’s Law

Dictionary 556 (6th Ed.1990); see also Natl. Grange Mut. Ins. Co. v. Elegant Slumming,

Inc., 59 A.3d 928, 931 (Del.2013) (interpreting “physical evidence” in similar insurance

policy provision to mean “any article, object, document, record or other thing of physical

substance”); Blasiar Inc. v. Fireman’s Fund Inc. Co., 76 Cal.App.4th 748, 754, 90

Cal.Rptr.2d 374 (1999) (interpreting “physical evidence” as meaning “tangible facts or

circumstances”).

      {¶23} Will Repair has not identified any evidence — much less any physical

evidence — to show what happened to its missing property (other than the missing die

admittedly stolen by Copen, which all agree was excluded from coverage under the

policy). Because Will Repair had no “physical evidence to show what happened” to its

missing property, its loss was excluded from coverage under a plain and ordinary reading

of the policy language. See, e.g., CTSC Boston v. Continental Ins. Co., 25 Fed.Appx.

320, 324 (6th Cir.2001) (although plaintiff’s inference that 57 laptops, which had

suddenly disappeared, were stolen “appear[ed] to be the only reasonable one,” trial court

did not err in concluding that policy language imposing a clear and unambiguous

“physical evidence” requirement for missing property precluded coverage for the missing

laptops where plaintiff did “not know when the laptops were taken * * * or by whom”

and had failed to provide physical evidence to show what happened to the missing

laptops); NCF Fin., Inc. v. St. Paul Fire & Marine Ins. Co., Wash. App. No. 56761-6-1,
2007 Wash. App. LEXIS 308 (Feb. 20, 2007) (where insured did not know exactly how

missing leased computer equipment was physically lost and did not know dates property

was physically lost, insured did not satisfy physical evidence requirement for missing

property coverage); Westcom Corp. v. Greater New York Mut. Ins. Co., 839 N.Y.S.2d 19,

41 A.D.3d 224 (App. Div.2007) (where insured kept property in a storage unit secured by

a padlock and the only evidence of the loss of property was employee’s testimony that,

when opening the storage unit, the property that was previously stored there was missing,

there was no “physical” evidence to show “what happened to” the missing property

within the meaning of insurance policy exclusion).

       {¶24} Will Repair argues that this provision, excluding coverage for missing

property “where there is no physical evidence to show what happened to the property,”

renders the policy’s coverage for theft losses “purely illusory” and, therefore, should not

have been applied to bar Will Repair’s claims.    We disagree.

       {¶25} An insurance provision is illusory “when it appears to grant a benefit to the

insured, although in reality it does not.” Beaverdam Contr. v. Erie Ins. Co., 3d Dist. Allen

No. 1-08-17, 2008-Ohio-4953, ¶ 49. If a provision in an insurance contract renders a

contract illusory, the provision is unenforceable. See Michaels v. Michaels, 197 Ohio

App.3d 643, 2012-Ohio-118, 968 N.E.2d 550, ¶ 15 (9th Dist.); see also 7 Med. Sys., LLC

v. Open Mri of Steubenville, 7th Dist. Jefferson No. 11 JE 23, 2012-Ohio-3009, ¶ 39-40.

Where, however, there is some benefit to an insured through an insurance policy, it is not

illusory. World Harvest Church, 2013-Ohio-5707 at ¶ 53. “Courts are not inclined to
give insurance provisions meanings that would render them illusory.” Beaverdam at ¶

49; see also Liqui*Lawn Corp. v. Andersons, 8th Dist. Cuyahoga No. 50240, 1986 Ohio

App. LEXIS 6376, *8 (Apr. 10, 1986) (“[C]ourts disfavor contract interpretations which

render contracts illusory or unenforceable.”).

       {¶26} Will Repair argues that the policy’s theft coverage is illusory because “[t]he

contract purports to cover all lost property, including theft losses, yet requires that the

insured be able to explain what happened to the property.” It contends that the policy’s

“physical evidence” requirement for coverage of losses resulting from missing property is

inconsistent with “real world” scenarios in which “missing property has obviously been

stolen, and yet no one has any idea who committed the theft.” It claims this requirement

“essentially gut[s] the other provisions in the contract which purport to provide coverage

for theft.”

       {¶27} The policy’s “physical evidence” requirement for coverage of losses from

missing property (the “missing property exclusion”) does not require that an insured solve

a theft, be able to show exactly what happened to missing property, or establish who stole

missing property in order to obtain coverage for a theft loss. It simply requires some

“physical evidence” of what happened to the missing property. We can envision a

number of factual scenarios in which an insured would be able to point to some physical

evidence of what happened to its missing property and, thereby, obtain coverage under

the policy even where a suspected “theft” or other cause of property loss remains

unsolved — for example, where a third-party theft occurs and is captured on videotape, a
security alarm is triggered in connection with a loss, property damage such as broken

doors, windows, or locks are found in connection with missing property, items used in

connection with a suspected third-party theft are left behind, or the insured has some

documentation establishing how and when covered property likely disappeared.

Compare Natl. Grange Mut. Ins., 59 A.3d at 933 (insurance coverage existed for jewelry

packages claimed to have been accidentally thrown away, notwithstanding physical

evidence requirement for coverage of missing property, where insured introduced

purchase orders invoices, shipping receipts, and photographs showing where packages

were placed upon arrival and proximity of this area to trash cans); see also Blasiar, 76

Cal. App.4th at 755, 90 Cal. Rptr.2d 374 (although activation of burglar alarm and

evidence that office was “out of order” qualified as “physical evidence,” trial court

properly determined they did not constitute “physical evidence to show what happened”

to missing property where there was “substantial evidence that the two incidents had

nothing to do with any theft of property”). Given that the policy would have covered

third-party theft losses (and perhaps other types of losses) under these scenarios and

others, it cannot be said that the policy provisions at issue were illusory and provided no

benefit to the insured.   As such, the trial court did not err in enforcing the policy’s

exclusions and entering summary judgment in favor of Grange.

       {¶28} Given that we have determined that the policy did not cover Will Repair’s

loss and that the trial court did not err in entering summary judgment based on the

employee theft exclusion and missing property exclusion, we need not address Will
Repair’s remaining arguments, which relate to other exclusions and how compensation

for covered losses is calculated under the policy. Will Repair’s assignment of error lacks

merit and is overruled.

       {¶29} Judgment affirmed.

       It is ordered that appellee recover from appellant the costs herein taxed.

       The court finds there were reasonable grounds for this appeal.

       It is ordered that a special mandate be sent to said court to carry this judgment into

execution.

       A certified copy of this entry shall constitute the mandate pursuant to Rule 27 of

the Rules of Appellate Procedure.



__________________________________________
KENNETH A. ROCCO, PRESIDING JUDGE

MARY EILEEN KILBANE, J., and
EILEEN T. GALLAGHER, J., CONCUR
