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                 ARKANSAS COURT OF APPEALS
                                       DIVISION III
                                      No. CV-15-260

UNIVERSITY OF ARKANSAS PUBLIC                    Opinion Delivered September 23, 2015
EMPLOYEE CLAIMS DIVISION
                    APPELLANT                    APPEAL FROM THE ARKANSAS
                                                 WORKERS’ COMPENSATION
V.                                               COMMISSION
                                                 [NO. G203172]

KYM TOCCI
                                 APPELLEE
                                                 AFFIRMED



                               RITA W. GRUBER, Judge

       The University of Arkansas (U of A) appeals the January 14, 2015 decision of the

Arkansas Workers’ Compensation Commission awarding additional medical treatment to

Kym Tocci for her compensable back injury. Ms. Tocci, a print-machine operator at the U

of A, sustained the injury on April 6, 2012, while moving a case of envelopes. Her treating

physician diagnosed the injury as a low-back sprain and referred her for chiropractic

manipulation, physical therapy, and orthopedic consultation. Dr. Regina Thurman eventually

undertook Ms. Tocci’s medical care for pain management, primarily through medication and

physical therapy. The U of A controverted her claim to any additional medical treatment in

the form of physical therapy after her last visit in March 2014.1

       At a hearing before the administrative law judge in September 2014, Ms. Tocci


       1
        In a previous opinion, entered on January 31, 2014, the Commission affirmed the law
judge’s 2013 decision regarding partial temporary disability.
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contended that she was entitled to deep aggressive massage and joint mobilizations as outlined

by Trinity Rehabilitation in an April 2014 report. The U of A contended that only in-home

physical therapy had been recommended. The law judge found in his written decision that

Ms. Tocci had met her burden of proving by a preponderance of the evidence that she was

entitled to additional medical treatment in the form of physical therapy at Trinity

Rehabilitation. The Commission adopted and affirmed the decision of the law judge as its

own. The U of A now appeals, raising two points. It contends that (1) the Commission

improperly construed Arkansas Code Annotated section 11-9-508(a) and (2) substantial

evidence does not support the award of additional physical therapy. We affirm.

       Arkansas Code Annotated section 11-9-508(a) (Repl. 2012) requires an employer to

promptly provide for an injured employee such medical treatment “as may be reasonably

necessary in connection with the injury received by the employee.” The U of A has not

shown that it raised any argument regarding construction of reasonable and necessary to the

Commission, which prevents our addressing the issue on appeal. Vangilder v. Anchor Packaging,

Inc., 2011 Ark. App. 240. At any rate, we will not address an argument that is unconvincing

or that lacks convincing authority to support it. Stutzman v. Baxter Healthcare Corp., 99 Ark.

App. 19, 256 S.W.3d 524 (2007). Furthermore, despite arguing that the issue requires

“examination of the very meaning of the words reasonable and necessary,” the U of A is simply

questioning Ms. Tocci’s need for additional physical therapy and its appropriateness for her

injury. These were merely factual questions for the Commission, which are to be decided

under the substantial-evidence standard of review.


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       What constitutes reasonably necessary treatment is a question of fact for the

Commission, which has the duty to use its expertise to determine the soundness of medical

evidence and to translate it into findings of fact. Hamilton v. Gregory Trucking, 90 Ark. App.

248, 205 S.W.3d 181 (2005). The claimant may be entitled to ongoing medical treatment

after the healing period has ended if the treatment is geared toward management of the

compensable injury. Patchell v. Wal-Mart Stores, Inc., 86 Ark. App. 230, 184 S.W.3d 31

(2004).

       We defer to the Commission’s findings on what testimony it deems to be credible, and

the resolution of conflicting evidence is a question of fact for the Commission. Hargis Transp.

v. Chesser, 87 Ark. App. 301, 190 S.W.3d 309 (2004). The Commission has authority to

accept or reject medical opinion and to determine its medical soundness and probative force.

Oak Grove Lumber Co. v. Highfill, 62 Ark. App. 42, 968 S.W.2d 637 (1998). Where the

sufficiency of the evidence is challenged on appeal, we review the evidence in the light most

favorable to the findings of the Commission and will affirm if those findings are supported by

substantial evidence. Murphy v. Forsgren, Inc., 99 Ark. App. 223, 258 S.W.3d 794 (2007).

Substantial evidence is relevant evidence that a reasonable mind might accept as adequate to

support a conclusion. Id.

       The U of A does not dispute that Ms. Tocci received medical treatment and care from

the time of her April 6, 2012 compensable injury until she came under the care of Dr.

Thurman for pain management. Ms. Tocci was taken off work for a period of time after her

diagnosis of low-back sprain, and she returned to work with restrictions on April 16, 2012.


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On April 18, 2012, a chiropractor performed manipulative treatment and indicated that

resolution of her condition would take up to twelve weeks of care. On the same day, her

treating physician indicated that she should work only half days until further notice. He

subsequently ordered an MRI, referred her for physical therapy at Trinity Rehabilitation,

and—when her condition did not improve—referred her for an orthopedic consultation. The

consulting doctor diagnosed lumbago and lumbar spondylosis, stated that the MRI showed

mild stenosis and degenerative changes at L4-5, and recommended treatment in the form of

a steroid injection at L4-5. He continued to evaluate and treat Ms. Tocci and to prescribe

physical therapy.

       The medical evidence in this case included Dr. Thurman’s written answers on January

17, 2014, to questions from the nurse case manager about Ms. Tocci’s condition and need for

additional treatment. Dr. Thurman wrote that Ms. Tocci had indicated that deep-tissue

massage and aquatic therapy were helping “tremendously.” Dr. Thurman also wrote that “[i]f

the therapist feels he can transition her to a home program with the equipment she needs,

then I feel she is ready for a home program.” In a February 28, 2014 report conducted for

U of A, a physician reviewer at the Medical Review Institute of America, Inc., opined that

additional physical therapy was not appropriate:

       [T]he patient has completed over 100 physical therapy sessions over the last two years
       since her injury. She has previously been instructed in a home exercise program and
       should be more than capable of transitioning to a home exercise program at this time.
       The clinical documentation from Regina Thurman specifies that the patient stated she
       “must go to PT and get deep tissue massage as this helps tremendously with her pain.”
       For perspective, the Official Disability Guidelines recommend 10 visits over 8 weeks
       for the medical treatment of lumbar intervertebral disc disorders without myelopathy.


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       Steve Flory, Ms. Tocci’s physical therapist at Trinity Rehabilitation, addressed the

question of whether she could move to a home exercise program:

       When Kym is away from therapy she has a decline in her functional status. The
       therapy provided to Kym consists of manual therapy, very deep aggressive massage and
       joint mobilizations. Kym’s therapy also includes aquatic therapy and electric
       stimulation . Kym has been given and performs a home exercise/stretching program,
       which she has demonstrated independence. Kym has other medical conditions that
       prevent her from receiving injections and other types of treatments. I believe Kym’s
       pain is real. Kym would not request to continue physical therapy if there was no
       benefit, based on the aggressive nature of the treatments, it’s not a “feel good”
       massage. Kym has always been very diligent and compliant with her physical therapy.
       I also understand the perspective of workman’s compensation, we at therapy are always
       encouraged/ requested to move a patient to home exercises, as quickly as possible. .
       . . Kym’s case may present with circumstances that are not within the normal for
       treatment and outcomes. Kym digresses without physical therapy, but it has not
       brought a complete resolution of her condition.

       In a progress note of June 2, 2014, Dr. Thurman wrote that Ms. Tocci reported that

she was not doing as well, was unable to do her job full time due to her pain and type of job,

and had to take more medications because of not having therapy. Dr. Thurman wrote,

       I also spoke with the therapist who recommends she continue with deep tissue massage
       as this helps her pain and can keep her functioning. I recommend she have reduced
       work duty if restrictions are not in place, no bending, no pulling, no pushing, no
       lifting greater than 10 pounds, no stooping, no crouching. I will increase her
       medications as she is having to take more medications due to her increased pain
       without the therapy.

       On July 29, 2014, Ms. Tocci’s case manager sent another letter asking Dr. Thurman

various questions. Dr. Thurman responded on September 4, 2014. Addressing the feasibility

of continuing home exercises, she wrote that Ms. Tocci could continue with home exercises

“if given suitable home exercise program with equipment.” Regarding the medical necessity

and anticipated long-term functional benefits of deep-tissue massage, Dr. Thurman wrote,


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“The patient reports deep tissue massage helps with mobility & pain. I feel we should find

a way patient can do deep tissue massage along with her home exercise program.”

       Ms. Tocci testified that she could not undergo steroid injections in addition to the

Prednisone she took for her 2006 diagnosis of Sweet’s syndrome, a condition similar to Lupus.

She testified that she had not had back surgery because of her age and the steroids she took

for the syndrome, which sometimes caused her to miss work. She said that she did leg lifts,

bicycling, and jogging—all in the pool—as part of her physical therapy. She said that she was

physically able to work only five hours a day, although she had worked a couple of eight-hour

days in order to be paid when workers’ comp was not paying, and said that her doctor had

clarified that she should work only five-hour days and should be back in therapy. She further

testified, “I had pneumonia and I have flare-ups with my Sweet’s condition. Other than those

times I’ve been able to work since March [2014]. I’m doing my physical therapy, my

stretching at home since March of this year. My work hours are 8:30 to 1:30.” She testified

that she had bought and tried a deep-tissue massager for home use, but she had to lie on it or

push herself against it, and “it’s not the same as somebody who knows what they’re doing.”

       The U of A argues that substantial evidence does not support the Commission’s

determination that additional medical treatment in the form of physical-therapy treatments

was reasonably necessary for Ms. Tocci’s compensable injury. It argues that her ongoing

physical therapy ceased long ago to be an effective treatment, that the medical records show

it will not improve her condition, but that she “could benefit from home based therapy,

which Dr. Thurman did recommend.” It concludes that additional therapy is contrary to


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established medical protocols, that Dr. Thurman’s recommendation is medically unjustified,

and that the physical therapist’s support for additional sessions is motivated by financial gain.



       The Commission noted Ms. Tocci’s testimony that deep massage and pool therapy

were beneficial to her and helped her mobility, and that her condition had worsened since her

last appointment at Trinity Rehabilitation. It found that the medical evidence supported a

finding that she was entitled to receive physical therapy at the facility. It based its decision

upon the physical therapist’s opinion that the nature of Ms. Tocci’s condition caused her need

for continued physical therapy other than home exercises; Dr. Thurman’s subsequent opinion

that Ms. Tocci needed physical therapy, including deep-massage therapy; the fact that she (Dr.

Thurman) increased the prescribed medications because the pain increased without therapy;

and her recommendation for deep-tissue massage in conjunction with a suitably equipped

home-exercise program. The Commission gave greater weight to the opinions of the physical

therapist, who had provided multiple treatments to Ms. Tocci, and of Dr. Thurman, who had

evaluated her on a number of occasions, than to the opinion of the U of A’s reviewing

physician’s opinion, who indicated that additional physical therapy was not needed.

       It is the Commission’s duty to make credibility determinations, to weigh the evidence,

and to resolve conflicts in the medical testimony and evidence. Tango Truck Servs., Inc. v.

Skinner, 2013 Ark. App. 682, at 2. The weight and interpretation of the medical evidence,

on which this decision turned, are matters for the Commission. Pyle v. Woodfield, Inc., 2009

Ark. App. 251, 306 S.W.3d 455. We hold that the evidence upon which the Commission


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based its decision constitutes substantial evidence to support the award of additional medical

treatment in the form of physical therapy at Trinity Rehabilitation.

       Affirmed.

       KINARD and HIXSON, JJ., agree.

       Robert H. Montgomery, Public Employee Claims Division, for appellants.

       Odom Law Firm, P.A., by: Conrad T. Odom, for appellee.




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