          Case: 17-11918   Date Filed: 06/21/2018   Page: 1 of 13


                                                       [DO NOT PUBLISH]



            IN THE UNITED STATES COURT OF APPEALS

                    FOR THE ELEVENTH CIRCUIT
                      ________________________

                            No. 17-11918
                        Non-Argument Calendar
                      ________________________

                   D.C. Docket No. 9:15-cv-81522-KAM



KAREN C. YEH HO,

                                                           Plaintiff-Appellant,

                                   versus

WELLS FARGO BANK, N.A.,

                                                          Defendant-Appellee.

                      ________________________

               Appeal from the United States District Court
                   for the Southern District of Florida
                     ________________________

                             (June 21, 2018)

Before MARCUS, MARTIN and ROSENBAUM, Circuit Judges.

PER CURIAM:
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        Karen Yeh Ho, proceeding pro se, sued Well Fargo Bank, N.A. for damages

she says resulted from Wells Fargo’s foreclosure on her house. The district court

dismissed her complaint for failure to state a claim, as barred by the Florida

litigation privilege, and, in the case of one claim, as barred by the Rooker-Feldman

doctrine. 1 After careful review, we affirm the district court in part and reverse in

part.

                                      I. Background

        In February 2012, Wells Fargo, acting as a loan servicer for Fannie Mae,

filed a foreclosure complaint in Florida state court against Ho and her husband. Ho

moved to dismiss the foreclosure complaint, asserting Wells Fargo’s lack of

standing among other defenses.

        In August 2013, Ho received an unsolicited loan modification offer from

Wells Fargo. The offer required her to continue residing in the home, make three

trial payments, continue to make timely payments thereafter, and sign relevant

final modification documents. She made the three trial payments. In November

2013, she received the loan modification agreement from Wells Fargo, which she

completed and returned to Wells Fargo. Wells Fargo received Ho’s signed loan

modification agreement on December 6, 2013. But Ho never got a written

confirmation of Wells Fargo’s receipt of the agreement or any indication of

        1
        See Rooker v. Fidelity Trust Co., 263 U.S. 413, 44 S. Ct. 149 (1923), and D.C. Court of
Appeals v. Feldman, 460 U.S. 462, 103 S. Ct. 1303 (1983).
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whether the agreement was complete or other loan modification options were

available.

      In March 2014, the Florida state court denied Ho’s pending motion to

dismiss the foreclosure complaint. The state court set a trial date of July 17. Six

weeks before trial, new counsel appeared on behalf of Ho. Two days before trial,

Ho moved for a continuance, which the court denied on the day of trial. When the

delay was not allowed, counsel for Ho and Wells Fargo stipulated to the entry of

judgment in favor of Wells Fargo. Ho had no knowledge of the stipulation and

judgment and did not consent to it or sign it. The state court entered final

judgment and set a foreclosure sale for November 14.

      On October 14, the court granted Ho’s attorney’s request to withdraw from

representing her. That day, Ho, proceeding pro se, moved to vacate the foreclosure

sale and set a new trial date. Then, on November 10, just days before the sale, she

moved to cancel it. The state court denied these motions, and, on November 14,

Ho’s home was sold.

      On December 17, 2014, Ho received the first written response from Wells

Fargo about her loan modification agreement. This was over a year after she’d

sent the agreement to Wells Fargo and after her home was sold. In the letter, Wells

Fargo explained it rejected Ho’s loan modification agreement as incomplete

because it was unsigned by her husband.


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       After the sale, Ho, still proceeding pro se, continued filing motions seeking

relief from the foreclosure based on Wells Fargo’s fraud. Ultimately, on January

16, 2015, the state court denied her request to vacate the final judgment or rescind

the foreclosure sale. She appealed from the state court’s order, and the Fourth

District Court of Appeal affirmed.

       Soon after her appeal concluded, Ho filed this action in federal court. Her

complaint includes a claim for the violation of the Real Estate Settlement Practices

Act (“RESPA”) as well as a claim for “wrongful foreclosure.” 2 In her complaint,

she says she could have kept her house if Wells Fargo had not foreclosed on it in

violation of RESPA. She alleges the foreclosure caused her to suffer more than

$362,000 in losses from money she had invested in the home, lost rental income,

and unnecessary fees and costs in defending the foreclosure action. She also

alleges wrongful foreclosure because Wells Fargo lacked standing to enforce the

mortgage and fraudulently secured the foreclosure.

       Wells Fargo moved to dismiss Ho’s complaint. The district court granted

Wells Fargo’s motion, determining that her allegations either failed to state a


       2
           The complaint also asserts claims for: (i) fraudulent inducement and fraudulent
misrepresentation (Counts II–III); (ii) violations of the Florida Deceptive and Unfair Trade
Practices Act, Fla. Stat. § 501.203 (Count IV); (iii) wire or radio fraud, 18 U.S.C. § 1343 (Count
V); (iv) violations of the Consumer Financial Protection Act, 12 U.S.C. § 5481 (Counts VII–
VIII); (v) violations of the Fair Debt Collection Practice Act, 15 U.S.C. § 1692e (Count IX); and
(vi) infliction of emotional distress (Count X). The district court dismissed these claims.
Because Ho has not addressed these claims on appeal, she has abandoned them. See Timson v.
Sampson, 518 F.3d 870, 874 (11th Cir. 2008) (per curiam).
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claim, were barred by Florida’s litigation privilege, or were barred by the Rooker-

Feldman doctrine. This appeal followed.

                               II. Standard of Review

      A district court’s dismissal of a complaint for failure to state a claim is

reviewed de novo. Almanza v. United Airlines, Inc., 851 F.3d 1060, 1066 (11th

Cir. 2017). We accept the facts alleged in the complaint as true and construe them

in the light most favorable to Ho, the plaintiff. Id. To survive a motion to dismiss,

a complaint need only allege sufficient facts, accepted as true, to “state a claim to

relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570,

127 S. Ct. 1955, 1974 (2007). The complaint must “raise a right to relief above the

speculative level,” but it need not contain “detailed factual allegations.” Id. at 555,

127 S. Ct. at 1964–65. Pro se complaints are held to a less stringent standard than

those drafted by lawyers. Tannenbaum v. United States, 148 F.3d 1262, 1263

(11th Cir. 1998) (per curiam).

      We also review de novo “a district court’s decision that the Rooker-Feldman

doctrine deprives it of subject matter jurisdiction.” Doe v. Fla. Bar, 630 F.3d 1336,

1340 (11th Cir. 2011).

                                   III. Discussion

A. Whether the complaint states a claim for the violation of RESPA




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      The complaint alleges Wells Fargo violated RESPA and its implementing

regulations, known as Regulation X. See 12 U.S.C. § 2605(f); 12 C.F.R.

§ 1024.41(a). The RESPA claim primarily relies on the notification procedures

relating to the review of loss mitigation applications, 12 C.F.R. § 1024.41(b)(2)(B),

(c), and the prohibition on foreclosure sales. Id. § 1024.41(g).

Section 1024.41(b)(2)(B) requires servicers to notify borrowers in writing whether

their loss mitigation applications are complete or incomplete within five days of

receipt. 12 C.F.R. § 1024.41(b)(2)(B). If the application is incomplete, the

servicer must “state the additional documents and information the borrower must

submit to make the loss mitigation application complete.” Id. Similarly,

§ 1024.41(c)(1) requires servicers to evaluate applications and notify borrowers of

their determination in writing within thirty days of receiving an application. Id.

§ 1024.41(c)(1). Except for two exceptions not relevant here, subsection (c)(1)’s

requirements apply equally to complete and incomplete applications. Id. §

1024.41(c)(2)(i). Finally, § 1024.41(g) prohibits a servicer from conducting a

foreclosure sale “[i]f a borrower submits a complete loss mitigation application”

after a servicer commences a foreclosure proceeding but more than thirty-seven

days before a foreclosure sale. Id. § 1024.41(g). One exception to this general

prohibition permits such a sale if “[t]he servicer has sent the borrower a notice

pursuant to paragraph (c)(1)(ii) of this section that the borrower is not eligible for


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any loss mitigation option and the appeal process in paragraph (h) of this section is

not applicable, the borrower has not requested an appeal within the applicable time

period for requesting an appeal, or the borrower’s appeal has been denied.” Id.

§ 1024.41(g)(1).

       Ho alleged Wells Fargo received her signed agreement on December 6, 2013

and failed to provide her with written notice of receipt of her loan modification

application within five days. See id. § 1024.41(b)(2)(B). The complaint alleges

that sending the signed agreement constituted a loss mitigation application as

defined in 12 C.F.R. § 1024.31.3 Wells Fargo does not argue otherwise. We

therefore assume for purposes of this appeal that Ho sent a loss mitigation

application to Wells Fargo, which it received on December 6, 2013.

       Ho further alleges Wells Fargo failed to provide written notice that her

application was incomplete and failed to evaluate her application within thirty days

of receiving it. See id. § 1024.41(c). Ho attached Wells Fargo’s December 17,

2014 letter to her complaint. That letter references only Wells Fargo’s attempts to

contact Ho by telephone and does not suggest any prior attempt to send her written

notice of the status of her loan modification.



       3
          Section 1024.31tion X defines “Loss mitigation application” as “an oral or written
request for a loss mitigation option that is accompanied by any information required by a
servicer for evaluation for a loss mitigation option.” 12 C.F.R § 1024.31. “Loss mitigation
option” means “an alternative to foreclosure offered by the owner or assignee of a mortgage loan
that is made available through the servicer to the borrower.” Id.
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      Ho’s complaint also alleges Wells Fargo violated the prohibition on seeking

a foreclosure sale before responding to her. See id. § 1024.41(g). This allegation

resembles a scenario addressed in the commentary of the Consumer Financial

Protection Bureau (“CFPB”) about the adoption of the loss mitigation procedures:

      Scenario 2. If a borrower submits a complete loss mitigation
      application after a servicer has made the first notice or filing for a
      foreclosure process, but 90 days or more exist before a foreclosure
      sale, the servicer (1) must review the complete loss mitigation
      application within 30 days, (2) must allow the borrower at least 14
      days to accept or reject an offer of a loss mitigation option, and (3)
      must permit the borrower to appeal the denial of a loan modification
      option pursuant to § 1024.41(h). Further, for all loss mitigation
      applications received in this timeframe, the servicer must comply with
      the requirements for acknowledging a loss mitigation application and
      providing notice of additional information and documents necessary
      to make an incomplete loss mitigation application complete. The
      servicer may not proceed to foreclosure judgment or order of sale, or
      conduct a foreclosure sale, unless these procedures are completed.

See Mortgage Servicing Rules Under the Real Estate Settlement Procedures Act

(Regulation X), 78 Fed. Reg. 10,696, 10,821 (Feb. 14, 2013) (“Mortgage Servicing

Rules”). Thus, the CFPB commentary contemplates that servicers who foreclose

on a home while in violation of § 1024.41(b)(2)(B) also violate § 1024.41(g).

      Like the scenario addressed by the CFPB, Ho submitted an application to

Wells Fargo, but did not receive a written response as required by

§ 1024.41(b)(2)(B) or (c)(1) before her home was sold in violation of § 1024.41(g).

Ho’s complaint therefore alleges sufficient facts to state a plausible violation of

RESPA and Regulation X. At this stage of proceedings, she has also sufficiently

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alleged a causal connection between Wells Fargo’s RESPA violation and her

actual damages. See 12 U.S.C. § 2605(f)(1)(A); Renfroe v. Nationstar Mortg.,

LLC, 822 F.3d 1241, 1246 (11th Cir. 2016). We therefore conclude Ho’s

complaint states a plausible claim for relief under RESPA and Regulation X.

      The district court found otherwise, dismissing Ho’s RESPA claim because

she failed to allege the existence of a valid agreement between herself and Wells

Fargo. But an enforceable agreement is not a prerequisite to a claim for a violation

of § 1024.41(b)(2)(B) and (g). Section 1024.41(b)(2)(B) requires servicers to

notify borrowers whether their loss mitigation applications are complete or

incomplete within five days of receiving the application. 12 C.F.R.

§ 1024.41(b)(2)(B). If the application is incomplete, the servicer must “state the

additional documents and information the borrower must submit to make the loss

mitigation application complete.” Id. And § 1024.41(g), as interpreted by the

CFPB, prohibits foreclosures after a borrower submits a “complete loss mitigation

application” or submits an incomplete application without notifying the applicant

that additional documents are necessary. See 12 C.F.R. § 1024.41(g), (g)(1);

Mortgage Servicing Rules, 78 Fed. Reg. at 10,821. Neither provision requires the

existence of an enforceable agreement, and Ho’s RESPA claim should not have

been dismissed for that reason.




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      The district court alternatively held Ho’s RESPA claim was barred by

Florida’s litigation privilege. Under Florida law, absolute immunity attaches to

“any act occurring during the course of a judicial proceeding, . . . so long as the act

has some relation to the proceeding.” See Levin, Middlebrooks, Mabie, Thomas,

Mayes & Mitchell, P.A. v. U.S. Fire Ins. Co., 639 So. 2d 606, 608 (Fla. 1994). For

example, the Florida Supreme Court has held that the litigation privilege bars

claims under the Florida Consumer Collection Practices Act that are based on acts

that occur during judicial foreclosure proceedings “so long as the act has some

relation to the proceeding.” Echevarria, McCalla, Raymer, Barrett & Frappier v.

Cole, 950 So. 2d 380, 384 (Fla. 2007) (quotation omitted) (applying the litigation

privilege to bar a claim that default letters violated the Florida Consumer

Collections Practices Act).

      We’ve described ourselves as “Erie-bound” to apply Florida’s litigation

privilege to “state-law claims adjudicated in federal court.” Jackson v. BellSouth

Telecomms., 372 F.3d 1250, 1274–75 (11th Cir. 2004). However, there is no

published opinion of this court, in which Florida’s litigation privilege was held to

bar a federal claim. Under the facts alleged in Ho’s complaint, the Florida

litigation privilege is preempted by RESPA. See 12 U.S.C. § 2616 (“This chapter

does not annul, alter, or affect, or exempt any person subject to the provisions of

this chapter from complying with, the laws of any State with respect to settlement


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practices, except to the extent that those laws are inconsistent with any provision of

this chapter, and then only to the extent of the inconsistency.” (emphasis added)).

Applying the Florida litigation privilege to bar Ho’s RESPA claim is inconsistent

with the cause of action authorized by § 1024.41(a) and (g). These subsections

permit a borrower to sue a servicer that moves for “foreclosure judgment, or order

of sale” in a state foreclosure proceeding after the borrower submits a “complete

loss mitigation application.” 12 C.F.R. § 1024.41(a), (g). Because application of

the litigation privilege is inconsistent with the cause of action authorized by

RESPA, it cannot bar Ho’s RESPA claim.

B. Whether Ho’s “wrongful foreclosure” claim is barred by the Rooker-
   Feldman doctrine
      The District Court held Ho’s “wrongful foreclosure” claim is barred by the

Rooker-Feldman doctrine. This doctrine, generally speaking, provides that lower

federal courts lack subject-matter jurisdiction to review final judgments of state

courts. Target Media Partners v. Specialty Mktg. Corp., 881 F.3d 1279, 1284

(11th Cir. 2018). Since Rooker and Feldman were decided, “the Supreme Court

concluded that the inferior federal courts had been applying Rooker-Feldman too

broadly.” Target Media, 881 F.3d at 1285. The doctrine “is not simply preclusion

by another name,” Lance v. Dennis, 546 U.S. 459, 466, 126 S. Ct. 1198, 1202

(2006), and does not “override or supplant preclusion doctrine.” Exxon Mobil

Corp. v. Saudi Basic Indus., 544 U.S. 280, 284, 125 S. Ct. 1517, 1522 (2005).

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Instead, the doctrine is “confined to . . . cases brought by state-court losers

complaining of injuries caused by state-court judgments rendered before the

district court proceedings commenced and inviting district court review and

rejection of those judgments.” Id. at 284, 125 S. Ct. 1521–22.

      The Rooker-Feldman doctrine, narrow as it is, applies to Ho’s claim that

Wells Fargo wrongfully foreclosed on her house due to lack of standing or fraud.

Ho’s state court motions challenged the foreclosure action based on Wells Fargo’s

alleged lack of standing and fraud. The state court rejected those arguments, and

she appealed to the Fourth District Court of Appeals, which affirmed. After the

ruling of the Florida appeals court, Ho filed this action asking the district court to

find the foreclosure was wrongful based on fraud and Wells Fargo’s lack of

standing. Her action, if successful, would “effectively nullify the state court

judgment” and necessarily hold “that the state court wrongly decided the issues.”

Casale v. Tillman, 558 F.3d 1258, 1260 (11th Cir. 2009) (per curiam) (quotation

omitted). For that reason, the district court did not err in concluding it lacked

subject-matter jurisdiction over Ho’s wrongful foreclosure claims under the

Rooker-Feldman doctrine.

C. Whether Ho stated a claim for marital status discrimination

      On appeal, Ho argues Wells Fargo violated the Equal Credit Opportunity

Act’s (“ECOA”) prohibition of discrimination against credit applicants on the basis


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of marital status. See 15 U.S.C. § 1691(a)(1). The complaint did not include an

ECOA claim, and the possibility that Wells Fargo violated the ECOA was first

raised in a motion to strike Wells Fargo’s motion to dismiss, which the district

court treated as a response brief. The ECOA claim is therefore not properly before

this Court on appeal. Cf. Gilmour v. Gates, McDonald & Co., 382 F.3d 1312,

1315 (11th Cir. 2004) (per curiam) (holding claim raised in brief in opposition to

summary judgment was not before the court on appeal because it was not in the

complaint). To the extent Ho contends Wells Fargo violated the Fair Housing Act,

42 U.S.C. § 3605(a), or Florida Statutes § 708.08 those claims are also not before

us for the same reason. The proper way to raise a new claim is to amend the

complaint through the procedures in Federal Rule of Civil Procedure 15. See

Gilmour, 382 F.3d at 1315.

                                  IV. Conclusion

      We affirm the dismissal of Ho’s “wrongful foreclosure” claim as barred by

the Rooker-Feldman doctrine. We reverse the dismissal of Ho’s RESPA claim and

remand to the district court.

      AFFIRMED IN PART, REVERSED IN PART, AND REMANDED.




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