     Case: 11-30824   Document: 00512156259       Page: 1   Date Filed: 02/26/2013




        IN THE UNITED STATES COURT OF APPEALS
                 FOR THE FIFTH CIRCUIT  United States Court of Appeals
                                                 Fifth Circuit

                                                                   FILED
                                                                February 26, 2013

                                   No. 11-30824                   Lyle W. Cayce
                                                                       Clerk

GARY W. KLEIN,

                                           Plaintiff–Appellee
v.

NABORS DRILLING USA L.P.,

                                           Defendant–Appellant



                Appeal from the United States District Court
                   for the Western District of Louisiana


Before JONES, GARZA, and PRADO, Circuit Judges.
EDWARD C. PRADO, Circuit Judge:
      Nabors Drilling USA L.P. (“Nabors”) appeals the district court’s denial of
its motion to compel the arbitration of Gary Klein’s age discrimination claim.
Because we find that Klein agreed to conclusively resolve this dispute through
arbitration, we REVERSE the district court’s order and REMAND for entry of
an order compelling arbitration.
                                   Background
      In 2008, Klein began working for Nabors as a floor hand on a drilling rig.
As a condition of employment, Klein was asked to sign an Employee
Acknowledgment Form (the “Acknowledgment”), indicating his agreement to
resolve disputes through the Nabors Dispute Resolution Program (the
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                                  No. 11-30824

“Program”). The Acknowledgment provided that the Program was not a contract
for employment and that nothing in the Program was “intended to violate or
restrict any rights of employees guaranteed by state or federal laws.” It also
provided that Klein would be required to adhere to the Program and its
requirement for submission of disputes to a process that could involve
“mediation and/or arbitration.” Klein signed the Acknowledgment.
      Nabors eventually terminated Klein’s employment. Believing he was fired
because of his age, Klein sued Nabors in the Western District of Louisiana,
alleging that Nabors had violated the Age Discrimination in Employment Act
and the Louisiana Employment Discrimination Law.             Relying on Klein’s
agreement to adhere to the Program, Nabors moved to compel arbitration and
to stay the proceedings.
      The district court found, however, that neither the Program nor the
Acknowledgment “contain[ed] an arbitration agreement or any other language
indicating the parties were agreeing, ultimately and exclusively, to arbitrate
their disputes.”   Instead, the court recognized that the Acknowledgment
explicitly stated that the Program was not intended to violate or restrict any of
Klein’s rights, which the court read to include the right to a jury trial. Given
this conflicting language, the court declined to find that a party could waive the
right to a jury trial through a document that explicitly stated that it was not
restricting any of that party’s legal rights.
      The court also noted that the Acknowledgment included permissive rather
than mandatory language by stating that Klein would be required to submit his
disputes “to a process that may include mediation and/or arbitration.” The court
looked to the Program for clarification of the permissive language but found no
evidence of an arbitration agreement. Because the Acknowledgment contained
both permissive language as to arbitration and language indicating that the
Program was not intended to restrict Klein’s rights, the court found “that the

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most faithful interpretation of the documents is that they create a Dispute
Resolution Program which explicitly provides for pre-dispute mediation and/or
arbitration . . . but without excluding the options that already existed, including
resolution through judicial proceedings.” Because the Program did not prevent
Klein from seeking a judicial remedy, the court denied the motion to compel.
Nabors timely appealed.
                                   Discussion
      This court reviews de novo a district court’s ruling on a motion to compel
arbitration. Garrett v. Circuit City Stores, Inc., 449 F.3d 672, 674 (5th Cir.
2006). Our first task is to determine whether the parties agreed to arbitrate the
dispute. Jolley v. Welch, 904 F.2d 988, 994 (5th Cir. 1990). Two questions guide
this analysis: “(1) is there a valid agreement to arbitrate the claims and (2) does
the dispute in question fall within the scope of that arbitration agreement”?
Sherer v. Green Tree Servicing LLC, 548 F.3d 379, 381 (5th Cir. 2008). Because
“arbitration is simply a matter of contract between the parties,” First Options of
Chi., Inc. v. Kaplan, 514 U.S. 938, 943 (1995), the strong federal policy favoring
arbitration does not apply to the initial determination of whether there is a valid
agreement to arbitrate, Will-Drill Res., Inc. v. Samson Res. Co., 352 F.3d 211,
214 (5th Cir. 2003). That inquiry is governed by ordinary state-law contract
principles. Fleetwood Enters., Inc. v. Gaskamp, 280 F.3d 1069, 1073 (5th Cir.
2002). It is only in step two of the analysis, determining the scope of a valid
arbitration agreement, that we apply the federal policy and resolve ambiguities
in favor of arbitration. Id. at 1073–74. Thus, the question we address affects
our method of interpretation.
      This case blurs the line between the two steps of our general framework.
For example, the initial question of whether there is a valid agreement to
arbitrate usually concerns matters of contract formation. See, e.g., Sherer, 548
F.3d at 381 (addressing whether a valid arbitration agreement existed between

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a party to the agreement and a nonsignatory). Here, Klein willingly signed the
agreement and is undoubtedly bound by its terms.1 But this case also does not
turn on whether this type of dispute is covered by the agreement. Klein’s age
discrimination claim fits squarely within the Program’s definition of “dispute.”
Instead, the question presented here is whether the Program, which Klein
agreed to adhere to, requires him to resolve his dispute through arbitration.
       Though this question may not fall naturally into either step, the nature of
the inquiry indicates that it is more appropriately analyzed under step one.
“Arbitration is strictly a matter of consent.” Granite Rock Co. v. Int’l Bhd. of
Teamsters, 130 S. Ct. 2847, 2857 (2010) (internal quotation marks omitted). It
is thus a method “to resolve those disputes—but only those disputes—that the
parties have agreed to submit to arbitration.” First Options of Chi., Inc., 514 U.S.
at 943. An agreement that allows for disputes to be resolved through either an
arbitral or a judicial forum can hardly be considered a “valid agreement to
arbitrate” because the parties would not have agreed to submit any dispute to
arbitration—they would have simply agreed that they had the option available.
Thus, our analysis of whether the Program requires arbitration is guided by
Louisiana contract principles.2
       Under Louisiana law, “[i]nterpretation of a contract is the determination
of the common intent of the parties.” La. Civ. Code Ann. art. 2045; see also
Prejean v. Guillory, 38 So. 3d 274, 279 (La. 2010). To determine intent, courts
must first look to a contract’s plain language. See Prejean, 38 So. 3d at 279 (“The

       1
        Klein suggests in his brief that his agreement to adhere to the Program might be
considered coerced rather than voluntary given his inferior bargaining position. He presented
similar arguments to the district court, and we agree with the district court that these
arguments “are plainly without merit.”
       2
         The parties do not address the issue of which state’s contract law to apply nor do they
dispute the district court’s decision to apply Louisiana law. We agree with the district court
that Louisiana law is appropriate in this case because Klein resides in Louisiana and the facts
giving rise to the claim occurred in Louisiana.

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reasonable intention of the parties to a contract is to be sought by examining the
words of the contract itself, and not assumed.”). The words of a contract must
be given their generally prevailing meaning, La. Civ. Code Ann. art. 2047, and
if they are susceptible to different meanings, they “must be interpreted as
having the meaning that best conforms to the object of the contract,” id. art.
2048; see also Amend v. McCabe, 664 So. 2d 1183, 1187 (La. 1995). Additionally,
each provision must be interpreted in light of the other provisions so that each
is given the meaning suggested by the contract as a whole. La. Civ. Code Ann.
art. 2050. When a contract’s terms are clear and explicit and lead to no absurd
consequences, no further interpretation may be made in search of the parties’
intent. Id. art. 2046. But “[i]n case of doubt that cannot be otherwise resolved,
a provision in a contract must be interpreted against the party who furnished its
text.” Id. art. 2056.
      Here, the agreement includes both the Acknowledgment and the Program.
The Acknowledgment provides that Klein received a copy of the Program and
understood that it was not a contract of employment. The Acknowledgment also
explains that nothing in the Program is intended to violate or restrict any rights
guaranteed to Klein by state or federal law. By signing the Acknowledgment,
Klein agreed to adhere to the Program “and its requirement for submission of
disputes to a process that may include mediation and/or arbitration.”
      The Program itself contains two parts.          The first part addresses
administrative matters, such as the Program’s intended purpose and its scope,
while the second part details the Nabors Dispute Resolution Rules (the “Rules”).
According to the first part, Nabors designed the Program “to provide a means for
the quick, fair, accessible, and inexpensive” resolution of disputes. It was
intended “to create an exclusive procedural mechanism for the final resolution
of all Disputes falling within its terms.” (Emphasis added). This intent is
manifested in various provisions. Section 4 provides that disputes are to be

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“finally and conclusively resolved” under the Program and the Rules, and Section
10 declares that proceedings under the Program are “the exclusive, final, and
binding method” of resolution. These provisions apply to and bind Nabors and
all its employees.
      It is clear from the Rules, however, that the Program does not preclude the
use of nonbinding dispute resolution methods as a way to avoid arbitration. For
example, the Rules provide two ways for a party to initiate proceedings: (1) a
party can serve a written request to initiate proceedings on either the American
Arbitration Association (“AAA”) or Judicial Arbitration and Mediation Services
(“JAMS”), or (2) an employee can serve a written request on Nabors’ Program
Administrator, who will then forward the request to either AAA or JAMS. Once
the process is initiated, AAA or JAMS “shall convene an administrative
conference” to determine whether the parties are in agreement on a method to
resolve their dispute. If the parties are in agreement, AAA or JAMS will
implement the procedure in accordance with their rules. Additionally, “the
Parties may agree to mediate their dispute” at any time before the proceeding
under the Program closes. But if the parties cannot agree on a method to resolve
their dispute, “the Dispute shall be arbitrated under the[] Rules.” (Emphasis
added). Additionally, if the parties “previously attempted and failed to resolve
the Dispute by mediation or another nonbinding mechanism, the Dispute shall
be arbitrated under the[] Rules.” (Emphasis added).
      Interpreting the Acknowledgment and the Program as a whole, we find an
unambiguous common intent that arbitration is to be the final, binding method
of resolution under the Program. The allowance of nonbinding methods does not
change the analysis. Parties are always free to attempt to work together and
reach a mutually beneficial result before absorbing the not insignificant costs
associated with arbitration. Their decision to do so does not strip an arbitration
agreement of its effect. Instead, the ultimate inquiry is whether the parties

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executed a valid agreement “to settle by arbitration a controversy” arising out
of its terms. 9 U.S.C. § 2. Because arbitration is the only binding method of
resolution provided for under the Program, which was intended to create the
exclusive procedural mechanism for the final resolution of all disputes, Klein
must submit his dispute to arbitration.
      Klein’s arguments to the contrary are unpersuasive. He argues that at a
minimum the Program is ambiguous as to whether it precludes a judicial forum
and points to the permissive language in the Acknowledgment and the language
regarding the restriction of rights as evidence that the agreement does not limit
his ability to have a court resolve his dispute. Based on this ambiguity, Klein
argues that we should construe these two provisions against Nabors as the
district court did. But these provisions “must be interpreted in light of the other
provisions so that each is given the meaning suggested by the contract as a
whole.” La. Civ. Code Ann. art. 2050. When interpreted in this manner, the
conflicts that Klein identifies are eliminated.
      As mentioned above, the Program preserves options for nonbinding
dispute resolution before final, binding arbitration.       Thus, the permissive
language in the Acknowledgment simply reflects a party’s available options
under the Program. At no point, however, does the Program include judicial
resolution among those options. Instead, the Program is explicit as to the
method to use when the parties cannot resolve the dispute on their own:
arbitration.   Thus, the permissive language does not cast doubt on the
unambiguous intent of the Program to resolve disputes outside of the courtroom.
      Klein’s reliance on the Acknowledgment’s provision indicating that the
Program is not intended “to violate or restrict any rights of employees
guaranteed by state or federal law” is also misplaced. Despite the provision’s
breadth, interpreting it to include “the procedural right to a jury trial” would
create an unnecessary conflict with the Program’s unambiguous language

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regarding arbitration as the exclusive procedural mechanism for resolving
disputes. Our task is to interpret each provision in a manner consistent with the
contract as a whole—not to tailor our interpretation of the entire contract to fit
one provision. When interpreting the provisions together, it becomes clear that
the Acknowledgment disclaims a restriction only on substantive rights that
would have been available to Klein in a judicial forum. This interpretation is
consistent with both the Program’s language and the law governing arbitration
agreements. See, e.g., Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc.,
473 U.S. 614, 628 (1985) (“By agreeing to arbitrate a statutory claim, a party
does not forgo the substantive rights afforded by the statute; it only submits to
their resolution in an arbitral, rather than a judicial, forum.”); Garrett, 449 F.3d
at 678 (citation omitted) (“An agreement to arbitrate under the FAA is
effectively a forum selection clause, not a waiver of substantive statutory
protections and benefits.”). As a result, we reject Klein’s argument to the
contrary.
                                   Conclusion
      The Program evinces an unambiguous intent to arbitrate disputes. Klein
agreed to adhere to the Program. He is therefore required to submit his age
discrimination claim to arbitration. We REVERSE the district court’s order and
REMAND with instructions to grant the motion to compel arbitration.




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