                IN THE SUPREME COURT OF MISSISSIPPI
                         NO. 97-CT-01376-SCT

ABC MANUFACTURING CORPORATION
AND CONTINENTAL CASUALTY COMPANY (CNA INSURANCE
COMPANY)
v.
MARTHA JANE DOYLE
                  ON WRIT OF CERTIORARI
DATE OF JUDGMENT:           9/24/97
TRIAL JUDGE:                HON. HENRY L. LACKEY
COURT FROM WHICH            BENTON COUNTY CIRCUIT COURT
APPEALED:
ATTORNEY FOR APPELLANTS: DENNIS W. VOGE
ATTORNEY FOR APPELLEE:      B. SEAN AKINS
NATURE OF THE CASE:         CIVIL - WORKERS' COMPENSATION
DISPOSITION:                REVERSED AND REMANDED -
                            09/02/1999
MOTION FOR REHEARING FILED:
MANDATE ISSUED:             09/23/99




    EN BANC.


    WALLER, JUSTICE, FOR THE COURT:
                         STATEMENT OF THE CASE
¶1. Appellee Martha Jane Doyle sought workers' compensation benefits for injuries she
allegedly sustained while on the job at ABC Manufacturing Corporation. The
administrative law judge found that her claim was barred by the one-year statute of
limitation, and the Workers' Compensation Commission dismissed the claim. The
Circuit Court of Benton County reversed and reinstated Doyle's claim.
¶2. ABC and its insurer, Continental Casualty Company, appealed. The Court of
Appeals reversed and rendered, finding that Doyle's claim was barred by the one-year
statute of limitations. Doyle's petition for certiorari was granted by this Court.
                                        FACTS
¶3. The relevant facts in this matter are essentially undisputed. On February 2, 1993,
Doyle suffered a back injury arising out of and in the course of her employment as a
sewing machine operator at ABC Manufacturing Corporation ("ABC") in Ashland,
Mississippi. Doyle received medical treatment from doctors supplied by her employer.
Doyle also received temporary total disability benefits through June 4, 1993, when the
treating doctor released her to return to work. Despite the doctor's finding that she was
able to work, Doyle continued to claim that she was in pain. Doyle attempted to return
to work but, according to her, was physically unable to perform her duties.
¶4. On August 18, 1993, ABC filed with the Workers' Compensation Commission a
"Notice of Controversy" and thereby sought a determination of the compensability of
Doyle's injuries and her purported inability to work. No hearing was held on the Notice
of Controversy, and the Commission did not issue a ruling.
¶5. On October 20, 1993, ABC filed a Form B-31 Final Report. Doyle acknowledged
receipt of her copy of the Form B-31 which was mailed to her by certified mail. The
Form B-31 notified the Commission and Doyle that a final payment of compensation in
the amount of $2,494.99 had been made to Doyle. Form B-31 includes a warning to
the claimant that "the closing of this file may become final one year after the proper
filing of this form," and that, "[i]f you have additional loss of work due to your injury
or medical expense within the next year, you should immediately contact your
employer, insurance carrier, or the Mississippi Workmen's Compensation
Commission, Jackson, MS, for further guidance."
¶6. Doyle sought medical treatment for her back injury after ABC filed the Form B-31.
She saw Dr. John Huffman on approximately seven occasions between November of
1993 and November of 1994. She also saw Dr. James Nakashaima once. She admits
that she did not submit these medical bills to her employer, the employer's insurance
carrier, or the Commission. There is no proof that ABC authorized her to see these
doctors.
¶7. Doyle had no contact with ABC, its workers' compensation carrier or the
Commission until June 4, 1994, when Doyle's newly retained attorneys filed an entry of
appearance with the Commission. The entry of appearance stated that Doyle's new
attorneys had been retained "to represent the claimant and institute any necessary
proceedings in her interest before the Workers' Compensation Commission." The
entry of appearance also referenced and included as an attachment the notice of
controversy which stated that Doyle "alleges that she sustained accidental injuries
arising out of and in the course of her employment," that Doyle "alleges that she is due
medical and indemnity benefits", and that Doyle "continues to allege that she is unable
to return to work and is temporarily disabled and that such is related to her
employment."
¶8. Several more months passed without any action being taken. On April 12, 1995,
Doyle's attorney filed a Form B-5, 11 Petition to Controvert. On May 3, 1995, ABC
and its carrier answered, claiming that Doyle's claim was barred by the one-year statute
of limitations. The administrative judge agreed that the claim was time-barred, as did
the Workers' Compensation Commission. Doyle appealed to the Circuit Court of
Benton County, which reversed and reinstated Doyle's claim.
¶9. ABC appealed and asserted that Doyle's claim was barred by the statute of
limitations. The Court of Appeals rendered a decision for ABC. Doyle filed a petition
for a writ of certiorari which was granted by this Court.
                             STANDARD OF REVIEW
¶10. This Court uses a de novo standard of review when passing on questions of law
including statute of limitations issues. Ellis v. Anderson Tully Co., 727 So. 2d 716,
718 (Miss. 1998). Generally, an administrative agency is accorded deference, but when
the agency has misapprehended a controlling legal principle, no deference is due, and
our review is de novo. Smith v. Jackson Constr. Co., 607 So. 2d 1119, 1125 (Miss.
1992).
                                      ANALYSIS
¶11. ABC filed its Form B-31 on October 20, 1993, thereby placing Doyle on notice
that it considered that its obligations had ended and that Doyle's future rights could be
terminated if she took no action for one year. The one year statute of limitations is
derived from Miss. Code Ann. § 71-3-53 (1995), which states in pertinent part that,
upon the application of any party in interest,
    the commission may, at any time prior to one (1) year after date of the last
    payment of compensation, whether or not a compensation order has been issued,
    or at any time prior to one (1) year after the rejection of a claim, review a
    compensation case, issue a new compensation order which may . . . reinstate . . .
    such compensation, or award compensation.
Section 71-3-53 operates in conjunction with Miss. Code Ann. § 71-3-37(7) (1995),
which allows a case to be closed only after the employer has given notice to the
employee by a form prescribed by the Commission. That form is Form B-31.
¶12. Procedural Rule 2 of the Mississippi Workers' Compensation Commission states
that "[a] cause will be controverted by the employee's filing with the Mississippi
Workers' Compensation Commission a properly executed workers' compensation
form B-5, 11." However, a plain reading of § 71-3-53 sets out a broad range of review
by the Commission, and not just in response to a Petition to Controvert. Doyle claims
that filing the entry of appearance by her new attorneys tolled the running of the statute
of limitations and that the Court of Appeals erred in ruling to the contrary.
¶13. Within the one-year period, Doyle's new attorneys filed a petition for acceptance
of representation and entry of appearance in which they noted their intention to
represent Doyle in the proceedings before the Commission seeking redress for Doyle's
workplace injury. The petition included as an exhibit a copy of the notice of
controversy previously filed by ABC on which the Commission had never held a
hearing. The attachment to the notice recited generally that there was a controversy
between the parties as to the nature and extent of Doyle's injuries.
¶14. This Court has held that in order to prevent a claim from becoming time-barred,
the injured worker may request and enforce payment of medical benefits within the one
year period. Barr v. Conoco Chems., Inc., 412 So. 2d 1193, 1196 (Miss. 1982).
Doyle claims that her attorneys' petition for an entry of appearance was such a request
and enforcement of payment which sufficiently placed ABC on notice that the claim
was still disputed and had not been finally resolved to the satisfaction of Doyle.
¶15. The matter at hand is similar in some respects to a recent case considered by this
Court. In Harper v. North Miss. Med. Ctr., 601 So. 2d 395 (Miss. 1992), an
unrepresented employee sent a letter to the Commission in which she stated that she
was still having back problems and that she needed help in resolving the problem. She
continued to receive medical attention, and her physician ultimately filed a preliminary
medical report (a form B-9). Her employer attempted to deny her claim for medical
benefits by claiming that more than a year had passed since the filing of its Form B-31.
This Court held that a formal petition to controvert was not required. Harper's letter
sufficiently articulated the nature of her claim and clearly expressed her intent to pursue
remedies through the workers' compensation system. Harper's claim was not barred
because "[t]he filing of the Preliminary Medical Report together with Harper's . . . letter
are a sufficient request and enforcement of payment so as to serve as a substitute for a
formal petition to reopen." Id. at 398.
¶16. We note that "[i]nformal proceedings are encouraged in workmen's compensation
cases and are so designed that the commission can best ascertain the rights of the
parties and prevent unnecessary delays, costly appeals, rehearings, etc." Day
Detectives, Inc. v. Savell, 291 So. 2d 716, 721 (Miss. 1974). Additionally, workers'
compensation procedure
    takes its tone from the beneficent and remedial character of the legislation.
    Procedure is generally summary and informal. The initial handling of claims, and
    perhaps the first reviews, are administrative in all but a few states. The whole idea
    is to get away from cumbersome procedures and technicalities of pleading, and to
    reach a right decision by the shortest and quickest possible route.
7 Larson's Workmen's Compensation Law, § 77A.10 at 15-1 to 15-3 (1999)
(footnotes omitted). Finally, Miss. Code Ann. § 71-3-55(1) provides that the
Commission shall not be bound by "technical or formal rules or procedure, except as
provided by this chapter."
¶17. Due to the beneficent purposes of the Mississippi Workers' Compensation Act,
we construe the statutes liberally in favor of injured workers. Metal Trims Indus.,
Inc. v. Stovall, 562 So. 2d 1293, 1297 (Miss. 1990); Big "2" Engine Rebuilders v.
Freeman, 379 So. 2d 888, 889 (Miss. 1980). We therefore find that the entry of
appearance with its attached material was a sufficient request for payment. The
attachment to Doyle's filing contained allegations that Doyle had suffered a workplace
injury and that she continues to allege that she is due medical benefits and disability
payments from her former employer. Even though the Barr case seems to state that a
workers' compensation claimant must "request" and "enforce" payment to toll the
statute of limitations, we find, again in light of the Act's beneficent purposes, that an
informal "request" for payment or a formal "enforcement" of payment, i.e., a filing of a
Notice of Controversy, is sufficient to toll the statute of limitations.
                                   CONCLUSION
¶18. We make no comment on the compensability of Doyle's injury other than that it is
not time-barred. The petition for entry of appearance, filed by Doyle's attorneys within
the one-year period after ABC filed its Form B-31, was sufficient to toll the statute of
limitations. For that reason the judgment of the Mississippi Court of Appeals is
reversed, and this case is remanded to the Mississippi Workers' Compensation
Commission for further proceedings consistent with this opinion.
¶19. REVERSED AND REMANDED.
   PRATHER, C.J., PITTMAN, P.J., BANKS, McRAE, SMITH, MILLS AND
COBB, JJ., CONCUR. SULLIVAN, P.J., NOT PARTICIPATING.
