                             SECOND DIVISION
                               MILLER, P. J.,
                          ANDREWS and BROWN, JJ.

                   NOTICE: Motions for reconsideration must be
                   physically received in our clerk’s office within ten
                   days of the date of decision to be deemed timely filed.
                               http://www.gaappeals.us/rules


                                                                     June 27, 2018




In the Court of Appeals of Georgia
 A18A0649. THE TURFGRASS GROUP, INC. v. GEORGIA COLD
     STORAGE CO.

      BROWN, Judge.

      The Turfgrass Group, Inc. appeals from the trial court’s order granting

summary judgment in favor of Georgia Cold Storage Co., as well as the trial court’s

earlier order denying partial summary judgment in its favor on the applicability of

these same contract terms. Turfgrass asserts that the trial court erred by concluding

that it is bound by the contractual terms and conditions listed on the reverse side of

Cold Storage’s warehouse receipts. For the reasons explained below, we reverse the

trial court’s grant of summary judgment to Cold Storage and affirm its denial of

Turfgrass’s motion for partial summary judgment.
      “On appeal, we review the grant or denial of summary judgment de novo,

construing the evidence and all inferences in a light most favorable to the nonmoving

party.” (Citation and punctuation omitted.) Seki v. Groupon, Inc., 333 Ga. App. 319

(775 SE2d 776) (2015). So viewed, the record shows that beginning in June 2006,

Turfgrass began storing its excess seed in a temperature-controlled Cold Storage

warehouse. It subsequently stored additional seed in June 2007, July 2008, August

2008, and June 2009. The parties did not enter into a written and signed storage

agreement.

      In June 2010, Turfgrass discovered that some of its stored seed was damaged

by rodents and water. It notified Cold Storage about the problem by telephone.

Turfgrass did not take any “serious activity” in connection with the loss “for some

period of time” because one of its principals assumed “a very legitimate long-term big

company” like Cold Storage would “take care of it” and make it “right.”

      After Cold Storage was unresponsive to Turfgrass’s attempts to resolve its

complaint, Turfgrass sent an invoice in the amount of $9,625 to Cold Storage for the

damaged seed on December 29, 2010. On January 4, 2011, Cold Storage sent

Turfgrass a check for $275 based upon a stipulated damage amount of $.50 per pound



                                          2
for damaged product contained in the “Contract Terms and Conditions” printed on

the reverse side of its warehouse receipt. This form states:

      SECTION 10 - NOTICE OF CLAIM AND FILING OF SUIT
      (a) COMPANY shall not be liable for any claim of any type whatsoever
      for loss and/or destruction of and/or damage to GOODS unless such
      claim is presented, in writing, within a reasonable time, not exceeding
      60 days after STORER learns or, in the exercise of reasonable care,
      should have learned of such loss, destruction and/or damage.
      (b) As a condition precedent to making any claim and/or filing any suit,
      STORER shall provide COMPANY with a reasonable opportunity to
      inspect the GOODS which are the basis of STORER’S claim.
      (c) NO LAWSUIT OR OTHER ACTION MAY BE MAINTAINED BY
      STORER OR OTHERS AGAINST COMPANY WITH RESPECT TO
      THE GOODS UNLESS A TIMELY WRITTEN CLAIM HAS BEEN
      MADE AS PROVIDED IN PARAGRAPH (a) OF THIS SECTION
      AND UNLESS STORER HAS PROVIDED WAREHOUSEMAN
      WITH A REASONABLE OPPORTUNITY TO INSPECT THE GOODS
      AS PROVIDED IN PARAGRAPH (b) OF THIS SECTION AND
      UNLESS SUCH LAWSUIT OR OTHER ACTION IS COMMENCED
      WITHIN NINE (9) MONTHS AFTER STORER LEARNS OR, IN THE
      EXERCI[S]E OF REASONABLE CARE, SHOULD HAVE LEARNED
      OF THE LOSS AND/OR DESTRUCTION OF AND/OR DAMAGE TO
      THE GOODS.

      A principal of Turfgrass admitted receiving the January 4, 2011 letter,

including the check and the attached “contract terms and conditions.” He stated that

this was the first time he learned of such “terms and conditions” and denied that

Turfgrass “ever enter[ed] into a contract based on terms and conditions in this

document that our seed would not be protected in cold storage.” He testified that he

                                          3
had “a little bit of a reaction to it when [he] saw it” and described the $275 check as

a “disgustingly small” response to their claim for damages. Turfgrass did not cash the

check. Cold Storage’s office manager, Wanda Hingle, averred in an affidavit that

Turfgrass “acknowledged receipt of, and responded to” the January 4, 2011 letter. She

did not explain the nature of Turfgrass’s response to the letter, and the record contains

no further information about it.

      In January or February 2011, Cold Storage began having repeated cooling

issues in a portion of its warehouse where Turfgrass’s seed was stored. In May 2011,

Turfgrass’s farm manager went to Cold Storage to retrieve seed for a customer and

discovered that seed bags had been damaged by water and rodents. He registered

another complaint at Cold Storage’s office, telling them “this was totally

unacceptable” and that Turfgrass would need help to sort the seed and rebag it. A

Cold Storage supervisor “came in and looked at” the damaged seed. Based upon this

second incident of damaged seed, Turfgrass inspected more of its stored seed and

found that some of it was “just in terrible shape.” On May 19, 2011, Turfgrass

removed all of its seed from Cold Storage’s warehouse.

      On July 5, 2013, Turfgrass filed a complaint against Cold Storage, asserting

that Cold Storage had improperly stored its seed, resulting in damages “in the

                                           4
principal amount of $492,902.” In its answer, Cold Storage asserted that Turfgrass’s

claims were barred based upon its failure to comply with the contractual period of

limitation and conditions precedent listed on the back page of its warehouse receipt

form.

        With regard to Turfgrass’s notice of or assent to the terms and conditions of the

warehouse receipts, the record shows that its farm manager and principal testified that

they never saw or received the warehouse receipts and that a search of Turfgrass

records did not reveal any warehouse receipts. They claim that Turfgrass did not learn

of the purported existence of the warehouse receipts until after they received the

January 4, 2011 letter from Cold Storage. At that point in time, the last deposit of

stored seed had taken place one and a half years earlier.

        According to an invoicing clerk employed by Cold Storage, Donna Whitman,

Cold Storage’s normal business practice was to complete a warehouse receipt and

mail it to the customer either the same “day that shipments are received or the next

business day.” Whitman testified in her deposition that receiving clerks were

responsible for preparing the warehouse receipts and mailing them by ordinary mail

to the customer. Cold Storage presented no evidence from the particular receiving

clerk who prepared the warehouse receipts purportedly mailed to Turfgrass between

                                            5
2006 and 2009. Whitman could not identify who sent the warehouse receipts to

Turfgrass in 2006, and identified six different people who acted as the receiving clerk

handling warehouse receipts for Cold Storage between 2006 and 2014.

      Whitman also averred the following in her affidavit:

      Since before 2006 and after 2009,1 Georgia Cold Storage’s business
      practice with regard to warehouse receipts has been as follows. When a
      shipment is received by Georgia Cold Storage, information regarding the
      shipment is entered by a clerk into Georgia Cold Storage’s computer
      system, which generates a warehouse receipt. The warehouse receipt
      would then be printed in duplicate on special paper, which has the terms
      and conditions of storage pre-printed on the reverse side of the paper. In
      2006, Georgia Cold Storage used Okidata dot matrix printers that
      printed warehouse receipts on carbon-type paper, simultaneously
      creating two copies of warehouse receipts, with the terms and conditions
      on the back of the first page. At some point after that, Georgia Cold
      Storage transitioned to laser printers, which would print two copies of
      each warehouse receipt, with the terms and conditions on the back of
      each page. After the warehouse receipts were printed, one copy of the
      warehouse receipt would be signed and mailed to the customer via


      1
         Turfgrass asserts that this language mandates a conclusion that there is “a gap
of any proof of what was the procedure between January 1, 2006, and December 31,
2009, – the very period during which Turfgrass shipped product to [Cold Storage]’s
warehouse.” We disagree. An examination of all of the language in the paragraph, as
well as Whitman’s deposition testimony, shows that Cold Storage submitted evidence
of its general practices from pre-2006 through 2009.

                                           6
      regular first class mail to the customer’s billing address. The other copy
      would be kept for filing by Georgia Cold Storage.


      Copies of the warehouse receipts Cold Storage claims it mailed to Turfgrass

are attached to Whitman’s affidavit. The warehouse receipts for deliveries made in

June 2006 and June 2007 contain the following statement at the bottom of the first

page: “The goods are stored subject to all the terms and conditions stated in the

reverse hereof. Said terms and conditions constitute a contract to which customer

agrees by the acceptance of this Warehouse Receipt.” Immediately underneath the

statement are the words “GEORGIA COLD STORAGE CO.” in bold, and underneath

these words the following signature line appears: “By: __________.” The signature

line on these warehouse receipts is blank. Based upon the amount of spacing between

the words Georgia Cold Storage Co. and the signature line, as well as the content of

the language appearing immediately above the words Georgia Cold Storage Co., it

is unclear whether the document called for the bailor or the bailee to sign in the space

provided.

      Warehouse receipts for deliveries made in July 2008, August 2008, and June

2009 have no signature line on the front page. Very small print appears at the bottom

of the front page of the warehouse receipt which states: “Terms:” followed by a large

                                           7
amount of space to the right of the word. In the center of the page on the same line,

the form then states in the same small print: “This contract contains a limitation of

liability,” followed by approximately five blank spaces before the words “Refer to

terms and conditions on file or attached.” These words were set in a much smaller

font than the rest of the document and were not in bold.

      Cold Storage asserts that Turfgrass received additional notice of these terms

and conditions in June 2009. Hingle averred that on June 12, 2009, she mailed a letter

to all of Cold Storage’s customers, including Turfgrass, reminding them of the terms

and conditions of the warehouse receipts. She asserts that she mistakenly dated the

printed letter for June 12, 2002, instead of June 12, 2009, and that no similar letter

was mailed on June 12, 2002. Hingle handwrote the date 2009 beside the typewritten

date on the letter attached to her affidavit. Turfgrass denies receiving this letter, and

asserted in its discovery responses that this letter was fabricated by Cold Storage.

      Turfgrass moved for partial summary judgment in its favor on the applicability

of Cold Storage’s contractual defenses derived from the preprinted terms on the

reverse side of its warehouse receipts. The trial court denied the motion based upon

its conclusion that issues of fact existed with regard to Turfgrass’s receipt of the

warehouse receipts. Five months later, Cold Storage moved for summary judgment

                                           8
in its favor based upon the same language and additional discovery materials filed

with the trial court. Based upon a Uniform Commercial Code provision regarding

warehouse receipts, OCGA § 11-7-201, the trial court concluded as a matter of law

that Turfgrass did not need to receive the warehouse receipt in order for its terms to

be enforceable. In its view, evidence that Cold Storage routinely mailed the

warehouse receipts demonstrated that they were “issued” within the meaning of

OCGA § 11-7-201 and the listed conditions on the reverse side were therefore

binding against Turfgrass as a matter of law. Based upon this finding, the trial court

concluded that Turfgrass’s complaint was barred by its failure “to provide written

notice of its claim within sixty days and institute legal action within ninety days of

discovery of damages to its product . . .”2

      In our view, the trial court erred in its legal analysis by focusing solely upon

whether the warehouse receipts were “issued” under Article 7 of Georgia’s

Commercial Code. OCGA § 11-7-101 states that Article 7 “shall be known and may


      2
        The trial court did not analyze whether these provisions regarding “the time
and manner of presenting claims and instituting actions based on bailment” were
reasonable. OCGA § 11-7-204 (c). See Metropolitan Life Ins. Co. v. Caudle, 122 Ga.
608, 609 (50 SE 337) (1905) (“[a] party may contract that the time for bringing an
action shall be limited, and if such time is reasonable, he will be bound by his
contract.”).

                                          9
be cited as [the] “Uniform Commercial Code – Documents of Title.” Our Code

defines a “[d]ocument of title” to include a

      warehouse receipt . . . and any other document which in the regular
      course of business or financing is treated as adequately evidencing that
      the person in possession of it is entitled to receive, hold, and dispose of
      the document and the goods it covers. To be a document of title, a
      document must purport to be issued by or addressed to a bailee and
      purport to cover goods in the bailee’s possession which are either
      identified or are fungible portions of an identified mass.


OCGA § 11-1-201 (b) (16). Accordingly, an issued warehouse receipt is merely a

document of title that under certain specified circumstances can become “negotiable.”

OCGA § 11-7-104 (a). In the absence of these circumstances, the warehouse receipt

is “nonnegotiable.” OCGA § 11-7-104 (b). Article 7 also provides that any

“warehouse,” defined as “a person engaged in the business of storing goods for hire,”

OCGA § 11-7-102 (a) (13), may issue a warehouse receipt. OCGA § 11-7-201 (a). It

provides for “a lien against the bailor on the goods covered by a warehouse receipt,”

OCGA § 11-7-209 (a), and the methods a warehouse may use to enforce the lien.

OCGA § 11-7-210. Finally, it provides a circumstance under which title under a

warehouse receipt may be defeated. OCGA § 11-7-205.



                                          10
      Significantly, it defines a “[b]ailee” as the “person that by a warehouse receipt,

bill of lading, or other document of title acknowledges possession of goods and

contracts to deliver them.” OCGA § 11-7-102 (a) (1). Article 7 states that a

warehouse receipt “may” include “[r]easonable provisions as to the time and manner

of presenting claims and commencing actions based on the bailment,” OCGA § 11-7-

204 (c), and “a term . . . limiting the amount of liability in case of loss or damage, and

setting forth a specific liability in case of loss or damage.” OCGA § 11-7-204 (b).

Nothing in Article 7 changes ordinary contract law regarding assent to the terms of

a contract. Indeed, OCGA § 11-1-103 expressly provides that “unless ‘displaced’ by

a particular provision of the UCC, other law supplements the law of the UCC.”

Gwinnett Community Bank v. Arlington Capital, 326 Ga. App. 710, 717 (2) (a) (i)

(757 SE2d 239) (2014). See also Ga. Ports Auth. v. Servac Intl., 202 Ga. App. 777

(415 SE2d 516) (1992) (recognizing that General Assembly’s enactment of Article

7 of the Uniform Commercial Code “did not repeal or affect Georgia bailment law”).

      In Birmingham Television Corp. v. Water Works, 290 S2d 636 (1974), the

Alabama Supreme Court addressed whether a bailor like Turfgrass accepted

“conditions of bailment set forth on the reverse side of the warehouse receipt.” Id. at

640. It concluded that such terms and conditions could become effective only if the

                                           11
bailor could be charged with actual or constructive notice of such terms and

conditions. Id. at 642. Based upon issues of fact regarding such notice, it reversed the

trial court’s grant of summary judgment to the bailee because it could not “say that

as a matter of law [the bailor] accepted the terms and conditions on the reverse side

of the warehouse receipt as part of the contract of bailment.” Id. In a case involving

Article 7 of the UCC, the Arizona Court of Appeals also concluded that assent to a

limitation of liability in a warehouse receipt is required for the limitation to become

a part of the bailment contract. Lerner v. Brettschneider, 598 P2d 515, 518 (1979).

      The Georgia General Assembly has defined a “bailment” as “a delivery of

goods or property upon a contract, express or implied, to carry out the execution of

a special object beneficial either to the bailor or the bailee or both and to dispose of

the property in conformity with the purpose of the trust.” (Emphasis supplied.) OCGA

§ 44-12-40. An essential element for a valid contract is “the assent of the parties to

the terms of the contract.” OCGA § 13-3-1. “An implied contract only differs from

an express contract in the mode of proof; both equally proceed upon the mutual

agreement of the parties, and cannot exist without it.” (Citation and punctuation

omitted.) Grange Mut. Cas. Co. v. Woodard, 300 Ga. 848, 853 (2) (a) (797 SE2d 814)

(2017). “Express contracts and contracts implied in fact depend upon the will of the

                                          12
parties to be bound, indicated in the one case expressly in some form recognized by

law, and in the other by circumstances from which assent may be inferred as a

conclusion of fact.” Butts County v. Jackson Banking Co., 129 Ga. 801, 808 (60 SE

149) (1908).

      While there are no Georgia cases addressing the particular issue before us, it

is clear that our law of bailment requires assent to limitations of liability. American

Laundry v. Hall, 27 Ga. App. 717 (109 SE 676) (1921) (“the mere receipt by the

customer of the memorandum containing . . . printed notice does not amount to an

agreement and assent to the terms of the notice, and therefore there arises no special

contract whereby the customer consents to any limitation of liability”). After

considering the UCC provisions governing warehouse receipts and harmonizing them

with Georgia’s contract and bailment law, we conclude that assent is required for

terms and conditions in a warehouse receipt to become effective. See Birmingham

Television, supra, 290 S2d at 642; Lerner, supra, 598 P2d at 518. Accordingly, the

trial court erred by concluding that evidence showing that Cold Storage routinely

mailed warehouse receipts to its customers was sufficient to bind Turfgrass to the




                                          13
terms and conditions on the reverse side of such receipts as a matter of law.3 The

proper analysis is whether genuine issues of material fact exist on the issue of assent.

      In determining whether there was a mutual assent, courts apply an
      objective theory of intent whereby one party’s intention is deemed to be
      that meaning a reasonable man in the position of the other contracting
      party would ascribe to the first party’s manifestations of assent, or that
      meaning which the other contracting party knew the first party ascribed
      to his manifestations of assent. . . . [T]he circumstances surrounding the
      making of the contract, such as correspondence and discussions, are
      relevant in deciding if there was a mutual assent to an agreement. Where
      such extrinsic evidence exists and is disputed, the question of whether
      a party has assented to the contract is generally a matter for the jury. . .




      3
        The cases upon which Cold Storage relies do not require a different result as
they address only whether a warehouse lien was created under the UCC. See In re
Celotex Corp., 134 BR 993, 997 (M.D. Fla. 1991) (holding that creation of warehouse
lien depends upon warehouse receipt, at a minimum, being “mailed or transmitted to
the customer/bailor” and that “[t]he [warehouse] receipt is a condition precedent to
establishing a lien on the goods in the possession of the warehouse[]”); In re
Knoware, Inc., 57 BR 163, 165 (D. Mass. 1986) (holding that “[d]epositing the
warehouse receipt in the U.S. mails is at the very least, required to meet the element
of issuance”; finding no valid lien because “sole evidence was that the form was
deposited in the company’s box for outgoing mail”); Grundey v. Clark Transfer Co.,
256 SE2d 732, 735 (N.C. App. 1979) (holding that creation of lien rested upon
whether warehouse receipt was properly issued, meaning “sen[t] forth” and mailed
to the proper address). These decisions do not address whether terms and conditions
on a warehouse receipt are effective against the bailor in the event that goods stored
by the bailee are damaged.

                                          14
      . [A]ssent may be implied from the circumstances, and the conduct of
      the parties.


(Citations and punctuation omitted.) Thomas v. Chance, 325 Ga. App. 716, 718 (754

SE2d 669) (2014).

      The record before us contains no evidence showing that Turfgrass expressly

assented to the terms and conditions of the warehouse receipt. While there is evidence

showing that the warehouse receipts would have been mailed to Turfgrass in the

ordinary course of business, no evidence was presented from the person responsible

for actually mailing the warehouse receipts during the relevant time, and Turfgrass

denies receiving them in the mail. While evidence of Cold Storage’s routine practice

might be admissible under OCGA § 24-4-406,4 a jury must determine whether this

routine practice was followed with regard to Turfgrass. See Pacheco v. United States,

No. C15-1175RSL, 2017 U. S. Dist. LEXIS 25676, at *8-10 (W.D. Wash. February

22, 2017) (holding that genuine issue of fact existed with regard to consent for flu

vaccination based upon defendant’s habit evidence; court refused to make inferences


      4
        This Code section provides: “Evidence of . . . the routine practice of an
organization, whether corroborated or not and regardless of the presence of
eyewitnesses, is relevant to prove that the conduct of the organization on a particular
occasion was in conformity with such . . . routine practice.”

                                          15
about significance of missing consent form and the credibility of witnesses); Home

Ins. Co. v. Kresser Nationwide Truckload Svcs., No. 92C1035, 1994 U. S. Dist.

LEXIS 16689 at *29-30 (N.D. Ill. November 21, 1994) (district court refused to hold

that evidence of routine practice mandated summary judgment in favor of party

relying upon it). Accordingly, genuine issues of material fact exist with regard to

Turfgrass’s receipt of and assent to the terms and conditions of the warehouse

receipts that Cold Storage routinely mailed to its customers.5



      5
        Our opinion in Benedict v. State Farm Bank, 309 Ga. App. 133 (709 SE2d
314) (2011), does not require a different result. In that case, we acknowledged that
“evidence of the customary business practices of an organization is admissible proof
that the conduct of an organization on a particular occasion conformed to the
practice.” Id. at 139 (2). The bank submitted evidence showing a standard practice of
mailing a credit card agreement and a newly issued credit card in a single envelope.
Id. We affirmed the trial court’s order compelling arbitration because the cardholder’s
claim that he had no knowledge of the agreement was “contradicted by his own
affidavit” and his conduct in activating and using the card provided proof of his
acceptance of the terms in the agreement. Id. at 140 (2). In this case, nothing was
mailed in a single envelope with the warehouse receipts that, along with Turfgrass’s
subsequent conduct, could demonstrate receipt, much less acceptance of the terms
included on the reverse side of the warehouse receipts.
       Decisions addressing cancellations of insurance policies under OCGA § 33-24-
44 are also inapposite because this Code section provides that cancellation becomes
effective within a certain period of time after the date the notice of cancellation is
placed in the mail. See Burnside v. GEICO General Ins. Co., 309 Ga. App. 897, 900-
901 (714 SE2d 606) (2011); Zilka v. State Farm Mut. Auto Ins. Co., 291 Ga. App.
665, 667 (2) (662 SE2d 777) (2008).

                                          16
      Turfgrass’s undisputed receipt of the terms and conditions in the warehouse

receipts, along with a $275 check, in January 2011 likewise fails to demonstrate its

assent, or lack thereof, as a matter of law. The record shows that Turfgrass failed to

cash the check, and responded to Cold Storage in some fashion. The record before us,

however, is silent as to the nature of Turfgrass’s response. Without additional

information about the nature of this response, we cannot determine the issue of assent

as a matter of law.

      The misdated June 12, 2002 letter that Cold Storage claims should have been

dated 2009, and which Turfgrass denies receiving, also fails to establish assent as a

matter of law. Additionally, the June 11, 2009 warehouse receipt supports a finding

that Turfgrass made its last delivery of seed before the misdated letter was mailed.

Compare Sun Valley v. Southland Bonded Warehouse, 171 Ga. App. 233 (319 SE2d

91) (1984) (noting that bailor did “not controvert that its actions in tendering to and

depositing goods with [bailee] . . . constituted acceptance” of the terms of a written

storage agreement even though it was not signed by bailor).

      Based upon our conclusion that issues of fact exist with regard to Turfgrass’s

assent to the terms and conditions in the warehouse receipt, we reverse the trial



                                          17
court’s grant of summary judgment to Cold Storage and affirm its denial of

Turfgrass’s partial motion for summary judgment.

      Judgment affirmed in part and reversed in part. Miller, P. J., and Andrews, J.,

concur.




                                        18
