                                                                                                FIL.ED

                                                                                            TNCO URT OF
                                                                                      1\ ORKI.R S' C O:MPE.NS.'\TIO N
                                                                                                C LAIMS

                                                                                               Time 1:28PM

              TENNESSEE BUREAU OF WORKERS' COMPENSATION
             IN THE COURT OF WORKERS' COMPENSATION CLAIMS
                              AT NASHVILLE

Rosa Jimenez,                                        )    Docket No. 2016-07-2377
      Employee,                                      )
v.                                                   )
Xclusive Staffing of Tennessee, LLC,                 )    State File No. 98498-2015
      Employer,                                      )
And                                                  )
American Compensation Insurance                      )    Judge Kenneth M. Switzer
Co.,                                                 )
      Carrier.                                       )


        EXPEDITED HEARING ORDER GRANTING MEDICAL BENEFITS


       This case came before the Court on June 6, 2017, on Ms. Jimenez's Request for
Expedited Hearing. Presently, the legal issue is whether she sustained an injury arising
primarily out of and in the course and scope of her employment with Xclusive Staffing of
Tennessee, LLC while performing housekeeping duties at a hotel. The parties dispute the
circumstances of her alleged injury and medical causation. For the reasons set forth
below, the Court holds that Ms. Jimenez is likely to prevail at a hearing on the merits that
her injury arose primarily out of and in the course and scope of her employment with
Xclusive and grants her requested relief. 1

                                           History of Claim

                                         Mechanism of injury

      Ms. Jimenez testified that on December 9, 2015, as she was making a bed, she
attempted to place a pillow inside a pillow case using a jerking motion. She felt sudden

1
 The Dispute Certification Notice additionally lists Ms. Jimenez's entitlement to temporary disability
benefits as an issue, but the parties stipulated that the Court may reserve ruling on that issue. Likewise,
Ms. Jimenez will seek reimbursement of past medical bills at a later date. The parties utilized the services
of a court-certified interpreter, Judith Kristy, at the Expedited Hearing, as Ms. Jimenez principally speaks
Spanish.

                                                     1
pain in her right shoulder. According to Ms. Jimenez, she never suffered injury to her
shoulder until that date. She immediately reported the shoulder injury. Ms. Jimenez
confirmed these facts in her affidavit.

       Victor Juarez, Xclusive's workers' compensation claims manager, stated in his
affidavit that he became aware of Ms. Jimenez's injury on December 10. He prepared a
First Report of Injury on December 11, noting that the injury occurred when Ms. Jimenez
"was placing the pillow cases on the pillows." (Ex. 15.) Mr. Juarez mailed Ms. Jimenez
a "Choice of Physicians" form, which she received. He telephoned her to confirm she
received it and authorized Ms. Jimenez to visit Concentra Medical Center if she needed
emergency care.

       Ms. Jimenez visited Concentra, where providers noted she experienced "[p]ain R
shoulder while fluffing a pillow," and "no prior injury." (Ex. 2 at 1.) After two
additional visits to Concentra, 2 Xclusive denied the claim on January 26, 2016.

       Ms. Jimenez sought unauthorized emergency care at Vanderbilt on April2. Notes
from the visit indicate she "injured her right shoulder approximately 5 months ago while
folding laundry." (Ex. 2 at 21.) Providers there diagnosed a "possible rotator cuff injury.
Adhesive capsulitis is also high on the differential." She returned to Vanderbilt on April
8. Notes from that visit give a history of Ms. Jimenez injuring her shoulder "while
performing housekeeping duties at her work." (Ex. 15.) Vanderbilt providers referred
her to Siloam Family Health Care.

       Ms. Jimenez went to Siloam in May, where Kimberly Thornton, PA-C noted,
"[I]njured shoulder while at work (in a hotel) putting a pillow into its case, using shaking
motion to get pillow into case and on third shake felt pop and pain to R shoulder." (Ex. 2
at 17.) Ms. Thornton referred her to an orthopedist at Siloam, Dr. William Mayfield, who
confirmed her history. Dr. Mayfield assessed a right rotator cuff tear and adhesive
capsulitis and ordered an MRI. The MRl, which did not take place until September,
revealed "[t]earing of the distal supraspinatus tendon superimposed upon a background of
chronic tendinopathy" and "[a]cromioclavicular and glenohumeral joint osteoarthrisis;
mild." !d. at 44. Ms. Jimenez saw Dr. Craig Morrison at Siloam in October and provided
a similar history. Ms. Jimenez testified she remains in pain and needs further treatment,
requesting a panel of orthopedic specialists.

       To contest Ms. Jimenez's version of how and when she became injured, Xclusive
noted the varying accounts of the alleged mechanism of injury in the medical records as
previously described. It also relied on two affidavits, one from her former co-worker and
2
  The Concentra records also noted Ms. Jimenez's work restrictions, and much of Mr. Juarez's affidavit
discussed Xclusive's efforts to accommodate them. However, since the only issue before the Court at this
time is the compensability of Ms. Jimenez's claim, this opinion omits facts and analysis relative to that
ISSUe.

                                                   2
cousin, Olga Jimenez, and another from former co-worker/relative, Zulema Maldonodo.
(Exs. 8, 9.) 3 They reside in Florida and executed the affidavits in January 2017 about a
conversation from May or June 2015. Olga Jimenez recounted that Rosa Jimenez
mentioned that she fell over a bed and injured her right arm while working at a different
hotel, Hilton Garden Inn. Ms. Maldonodo recalled that Rosa Jimenez reported tripping
over a bed and injuring the top part of one of her arms but could not remember which
arm. During her testimony, Rosa Jimenez acknowledged tripping over a bed but said the
only injury was to her knee.

       Xclusive further noted that the Petition for Benefit Determination reads that Ms.
Jimenez "was making a bed by pulling the sheets down and lifting up the mattress, when
she injured her right shoulder." Ms. Jimenez's counsel explained that his staff completed
the form rather than Ms. Jimenez. Xclusive also pointed to testimony from Violeta
Sanchez Dedelgado, a friend of Ms. Jimenez, who stated Ms. Jimenez told her in
December 2015 she hurt her shoulder "doing some lifting" at work.

                                        Medical causation

       Ms. Jimenez's counsel sent a letter in January 2017 seeking Dr. Mayfield's
opinion. (Ex. 3.) Counsel asked, "Is it your opinion that Ms. Jimenez's current right
shoulder injury arose primarily out of and in the course and scope of her employment on
or about December 9, 2015?" Dr. Mayfield checked "yes" and indicated that she requires
further treatment.

        In response, Xclusive hired Dr. Sean Kaminsky, a board-certified orthopedic
surgeon and shoulder specialist, to perform a record review and offer an opinion on
causation. Dr. Kaminsky noted that the MRI findings reflected events that took time to
develop, and he stated that daily activities could lead to thinning and partial or even
complete tearing of the rotator cuff. Dr. Kaminsky wrote that her bone spurs indicated
age-related conditions and, along with other arthritic indicators, likely contributed to her
shoulder pain and pre-dated the work injury. In observing the varying descriptions of the
injury in the submitted medical records, Dr. Kaminsky felt it unlikely a tear would occur
performing those activities. Dr. Kaminsky also reviewed the affidavits of Olga Jimenez
and Ms. Maldonodo. He remarked on the "discrepancies in the reported mechanism of
injury" among the different providers. Dr. Kaminsky concluded, "[W]ith review of the
history of injury, imaging findings, physical examination results, history of diabetes and
possible preceding or prior injury, the injury of December 9, 2015 was not causative of
this patient's shoulder pain and need for subsequent treatment." (See generally Ex. 13.)



3
 The Affidavit of Olga Jimenez states, "1, Irma Chavez, after having been first duly sworn . . .   [.]"
(Emphasis added.) The Court presumes this was an oversight.

                                                  3
                       Findings of Fact and Conclusions of Law

        The Court must apply the following general legal principles. Ms. Jimenez, as the
employee, has the burden of proof on the essential elements of her claim. Scott v.
Integrity Staffing Solutions, 2015 TN Wrk. Comp. App. Bd. LEXIS 24, at *6 (Aug. 18,
20 15). However, since this is an expedited hearing, she only has to come forward with
sufficient evidence from which the Court can determine she is likely to prevail at a
hearing on the merits in order to meet her burden. McCord v. Advantage Human
Resourcing, 2015 TN Wrk. Comp. App. Bd. LEXIS 6, at *7-8, 9 (Mar. 27, 2015).

       Resolution of the dispute regarding the alleged mechanism of injury requires that
this Court make credibility determinations. The Tennessee Supreme Court gave indicia
of witness credibility as consideration of whether a witness is "calm or agitated, at-ease
or nervous, self-assured or hesitant, steady or stammering, confident or defensive,
forthcoming or deceitful, reasonable or argumentative, honest or biased." Kelly v. Kelly,
445 S.W.3d 685, 694-695 (Tenn. 2014). Here, this Court observed Ms. Jimenez's
demeanor and finds that she appeared calm, at-ease, self-assured, confident and
forthcoming. While Xclusive identified inconsistencies in her testimony, arguing these
suggest problems with Ms. Jimenez's credibility or memory, the Court disagrees and
finds she was generally a credible witness. "Even if minor and insignificant details vary,
an injured worker should not be penalized simply for being a poor historian." Orman v.
Williams Sonoma, Inc., 803 S.W.2d 672, 677 (Tenn. 1991).

        Turning now to whether Ms. Jimenez sustained an injury as defined under the
Workers' Compensation Law, that definition requires that she must show she suffered an
"injury by accident . . . arising primarily out of and in the course and scope of
employment . . . that causes the need for medical treatment[.]" She must further show
that the employment contributed more than fifty percent in causing the need for medical
treatment, considering all causes. Tenn. Code Ann.§ 50-6-102(14) (2016).

        Applying the statutory definition, Ms. Jimenez credibly testified that she was
shaking a pillow in an attempt to place it inside a pillow case when she felt sudden pain
in her right shoulder. Xclusive argued she gave varying accounts of how she sustained
injury to providers. For example, she told Vanderbilt staff she was "folding laundry" and
Concentra providers that she was "fluffing a pillow." This argument ignores the
alternative histories, which coincide with her testimony, that she gave to providers at
Vanderbilt at her return visit, as well as to Ms. Thornton and Drs. Mayfield and Morrison
at Siloam and most significantly the history that Mr. Juarez noted in the First Report of
Injury two days after the event. This argument also ignores the occasional difficulties
inherent in the interpretation of one language to another, which this Court witnessed
during the hearing. The Court finds that Ms. Jimenez sustained an injury to her shoulder
during her work on December 9, 2015.


                                            4
       In making this finding, the Court rejects Xclusive's arguments that Ms. Jimenez
hurt her shoulder during a fall in summer 2015. Ms. Jimenez credibly testified that she
did not hurt her shoulder from the fall. The Court accredits her detailed, in-person
testimony over the affidavits, which recalled conversations from approximately a year
and a half before execution of the affidavits and offered sparse detail. It is also
noteworthy that Xclusive offered no medical records containing a reference to a prior
shoulder injury. As for the assertion that she was lifting a mattress when she became
injured, Ms. Jimenez's counsel acknowledged the error in the Petition for Benefit
Determination. It is significant that Ms. Jimenez did not sign this pleading but rather her
counsel did. Further, the Court accredits Ms. Jimenez's first-hand account of how she
became injured in her testimony over that of Ms. Dedelgado, who offered a recollection
of what Ms. Jimenez told her over a year and a half ago.

        Having concluded that a work-related event occurred on December 9, the Court
turns to the issue of medical causation. To make this determination, the Court must
weigh the opinions of competing experts. A trial court has the discretion to choose which
expert to accredit when there is a conflict of expert opinions. Brees v. Escape Day Spa &
Salon, 2015 TN Wrk. Comp. App. Bd. LEXIS 5, at *14 (Mar. 12, 2015). In evaluating
conflicting expert testimony, a trial court may consider, among other things, "the
qualifications of the experts, the circumstances of their examination, the information
available to them, and the evaluation of the importance of that information through other
experts." !d.

        Applying these standards, both doctors are orthopedists. Xclusive submitted the
curriculum vitae of Dr. Kaminsky and argued that it supported the superiority of his opinion
over Dr. Mayfield, for whom no CV was submitted. Dr. Mayfield saw Ms. Jimenez upon an
orthopedic referral from Ms. Thornton at the same clinic. The Court carefully examined Dr.
Kaminsky's CV for evidence of additional expertise in determining causation of injuries.
The Court noted a few published articles on shoulder injuries and an award from his own
employer for excellence in shoulder surgery. The submission of a CV does not alone
establish one doctor's opinion over another. This factor favors neither doctor.

        As for the circumstances of their evaluations, in May 2016 Dr. Mayfield actually
examined Ms. Jimenez, provided medical treatment and recommended diagnostic studies.
These studies did not occur until September 2016. There is no record that Dr. Mayfield saw
her after this first visit, though she did make return visits to Siloam regarding her shoulder.
In contrast, Dr. Kaminsky never saw Ms. Jimenez and merely performed a record review in
early 2017. This factor favors Dr. Mayfield, but only slightly.

       As for the information available to them and the evaluation of the importance of that
information through other experts, it is unknown whether Dr. Mayfield reviewed the
Concentra records, but the Siloam records contained copies of the Vanderbilt records,
including the MRI report. Dr. Mayfield's opinions appear in a letter dated January 2017. Dr.
Kaminsky considered not only the medical records but also the affidavits offering an

                                               5
alternative mechanism of injury. There is no indication he reviewed Ms. Jimenez's affidavit.
It appears to the Court that his conclusion is based, at least in part, on a credibility
assessment of these affidavits and of the varying medical history reports, which this Court
previously concluded favor ofthe credibility of Ms. Jimenez. Further, while Xclusive argued
the Court should place little weight on Dr. Mayfield's opinion because he did not review the
MRI findings, the record is actually silent as to whether or not he reviewed them.

        In sum, weighing all these factors, the Court accredits Dr. Mayfield's opinion. Thus,
Ms. Jimenez has come forward with sufficient evidence for this Court to conclude she is
likely to succeed at a hearing on the merits that she sustained an injury arising primarily
out of and in the course and scope of employment.

IT IS, THEREFORE, ORDERED as follows:

   1. Xclusive or its workers' compensation carrier shall provide Ms. Jimenez with
      medical treatment made reasonably necessary by the December 9, 2015 injury, to
      be initiated by providing a panel of orthopedic specialists.

   2. This matter is set for a Scheduling Hearing on July 27, 2017, at 8:30 a.m.
      Central time. You must call 615-532-9552 or toll-free at 866-943-0025 to
      participate in the Hearing. Failure to call may result in a determination of the
      issues without your further participation.

   3. Unless interlocutory appeal of the Expedited Hearing Order is filed, compliance
      with this Order must occur no later than seven business days from the date of entry
      of this Order as required by Tennessee Code Annotated section 50-6-239(d)(3)
      (2016). The Insurer or Self-Insured Employer must submit confirmation of
      compliance      with    this     Order    to    the   Bureau     by     email    to
      WCCompliance.Program@tn. gov no later than the seventh business day after
      entry of this Order. Failure to submit the necessary confirmation within the period
      of compliance may result in a penalty assessment for non-compliance. For
      questions regarding compliance, please contact the Workers' Compensation
      Compliance Unit via email at WCCompliance.Program@tn.gov or by calling
      (615) 253-1471 or (615) 532-1309.

                                   ENTERED this the 8th day of June, 2017.




                                             6
                                               APPENDIX

Exhibits:
   1. Ms. Jimenez's Affidavit
   2. Compilation Medical Records
   3. Dr. Mayfield Causation letter
   4. First Report of Injury (electronic) 4
   6. Denial
   7. Affidavit of Olga Jimenez
   8. Affidavit of Zulema Maldonodo
   9. Affidavit of Javier Sepulveda
   10.Affidavit of Dr. Kaminsky with attached C.V.
   11. Affidavit of Victor Juarez
   12. Employee Response to Interrogatories
   13.Dr. Kaminsky Record Review Report
   14. Vanderbilt medical record, April 8, 2016 (also in Ex. 2, p. 27)
   15. First Report of Injury
   16. Petition for Benefit Determination (hard copy)
   17. Affidavit of Javier Sepulveda (Introduced at the Expedited Hearing; for
   identification only)

Technical Record:
   1. Petition for Benefit Determination
   2. Employer's Position Statement
   3. Employee's Position Statement
   4. Employer's Supplemental Position Statement
   5. Dispute Certification Notice
   6. Request for Expedited Hearing
   7. Employer's Response to Request for Expedited Hearing
   8. Employer's Pre-hearing Brief




4
    The Court did not admit pre-marked Exhibit 5 into evidence.

                                                     7
                                  CERTIFICATE OF SERVICE

        I certify that a true and correct copy of the Expedited Hearing Order was sent to
 the following recipients by the following methods of service on this the 8th day of June,
 2017.

Name                  Certified   First   Via   Fax      Via     Email Address
                      Mail        Class   Fax   Number   Email
                                  Mail
Michael Fisher,                                            X     mfisher@ddzlaw.com
Employee's Attorney
Colin McCaffrey,                                           X     Colin.McCaffrev@SA-Trial.com
Employer's Attorney




                                            Pe ny Sh   , Clerk of Court
                                            Court of orkers' Compensation Claims
                                            WC.CourtCierk@tn.gov




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