United States Court of Appeals
         For the Eighth Circuit
     ___________________________

             No. 14-2587
     ___________________________

   Western Heritage Insurance Company

    lllllllllllllllllllll Plaintiff - Appellee

                        v.

               Asphalt Wizards

         lllllllllllllllllllll Defendant

        Fun Services of Kansas City

   lllllllllllllllllllll Defendant - Appellant

                   1-50 Doe

        lllllllllllllllllllll Defendant
     ___________________________

             No. 14-2697
     ___________________________

   Western Heritage Insurance Company

    lllllllllllllllllllll Plaintiff - Appellant

                        v.
Asphalt Wizards, doing business as Parrish Love; Fun Services of Kansas City, Inc.

                      lllllllllllllllllllll Defendants - Appellees

                                      1-50 Doe

                             lllllllllllllllllllll Defendant
                                     ____________

                    Appeals from United States District Court
                for the Western District of Missouri - Kansas City
                                 ____________

                             Submitted: April 13, 2015
                               Filed: July 30, 2015
                                 ____________

Before WOLLMAN and GRUENDER, Circuit Judges, and DOTY,1 District
Judge.
                        ____________

GRUENDER, Circuit Judge.

       This is a declaratory judgment action brought by an insurer concerning its
duties with respect to a “junk fax” lawsuit brought against its insured. The district
court2 dismissed counterclaims brought against the insurer and found that it had no
duty to indemnify. We affirm.




      1
      The Honorable David S. Doty, United States District Judge for the District of
Minnesota, sitting by designation.
      2
        The Honorable David Gregory Kays, Chief Judge, United States District Court
for the Western District of Missouri.

                                          -2-
I.    Background

       Asphalt Wizards, a parking-lot repair business, hired a company to fax
advertisements to potential customers. From 2005 until 2008, more than 44,000 faxes
were sent on Asphalt Wizards’s behalf. Fun Services of Kansas City (“Fun
Services”), which received some of these faxes, filed a class-action petition in
Missouri state court alleging that (1) Asphalt Wizards violated the Telephone
Consumer Protection Act (“TCPA”), 47 U.S.C. § 227, by sending these faxes, and (2)
that Asphalt Wizards committed conversion by commandeering the recipients’ fax
machines. For the alleged TCPA violations, Fun Services and the class are seeking
statutory damages of $500 for each fax.3 See id. § 227(b)(3)(B).

       Shortly after the lawsuit was filed, Asphalt Wizards notified its insurer,
Western Heritage Insurance Company (“Western Heritage”), about it. Western
Heritage had insured Asphalt Wizards through three sequential, year-long policies
from May 18, 2004 until May 18, 2007, the time frame when roughly 33,000 of the
faxes were sent. The policies covered property damage and personal and advertising
injury. Each of the policies also contained a deductible endorsement that provided


      3
         At oral argument, Fun Services attempted to assert that class members could
receive treble damages of $1,500 for each fax for a willful or knowing violation of
the TCPA. 47 U.S.C. § 227(b)(3). But Fun Services’s briefs contain no argument
that Asphalt Wizards’s alleged violations of the TCPA were willful or knowing.
Furthermore, in response to an interrogatory during discovery, Fun Services stated
that it was not seeking treble damages. In addition, in its memorandum in support of
its motion for class certification, Fun Services informed the state court that “the
maximum recovery for each class member is only $500.” Fun Services’s briefs also
assert that class members could receive actual damages under the TCPA that would
exceed statutory damages of $500 per fax. See id. However, Fun Services does not
identify any evidence to support this bald assertion.


                                        -3-
for a $1,000 “per claim” deductible amount for property damage and for personal and
advertising injury. This deductible amount applied to “all damages sustained by one
person or organization as the result of any one claim” as well as to “legal expenses
incurred in the handling and investigation of each claim.”

      In a letter dated June 26, 2008, Western Heritage responded to Asphalt
Wizards’s request for coverage. Western Heritage reminded Asphalt Wizards of its
policy limits, including the $1,000 deductible amount, and stated that Western
Heritage had hired a law firm to represent Asphalt Wizards. Western Heritage’s letter
did not say that this legal defense was being provided under a reservation of rights.
Thereafter, the law firm hired by Western Heritage began defending Asphalt Wizards,
and this legal defense continued for the next four years. However, on October 29,
2012, Western Heritage sent a second letter to Asphalt Wizards. This letter, styled
a “supplement” to the prior one, stated that Western Heritage now intended to defend
Asphalt Wizards subject to a reservation of rights.

      Western Heritage filed this action against Asphalt Wizards and Fun Services
seeking a declaration that it owed no duty to defend and no duty to indemnify in
connection with the class-action lawsuit. Fun Services then pleaded counterclaims
for declaratory relief against Western Heritage, one of which the district court
dismissed for lack of standing under Federal Rule of Civil Procedure 12(b)(1).
Western Heritage and Fun Services moved for summary judgment. The district court
determined that Fun Services lacked standing to bring its remaining counterclaims,
and the court determined that Western Heritage had a duty to defend but did not have
a duty to indemnify.4 With respect to the duty-to-indemnify issue, the court found
that Western Heritage had waived its defenses to coverage by waiting four years to
issue a reservation-of-rights letter. However, the court concluded that Western


      4
        Western Heritage’s briefs do not contest the district court’s determination that
it has a duty to defend.

                                          -4-
Heritage did not waive the deductible endorsements. The $1,000 deductible amount,
the court explained, applied separately to each fax. Reasoning that one fax could not
create damages and legal expenses in excess of $1,000, the court found no duty to
indemnify. Fun Services appeals, and Western Heritage cross-appeals.

II.   Discussion

      A.     Fun Services’s Counterclaims

       Fun Services disputes the district court’s conclusion that it lacks standing to
bring counterclaims. We review this issue de novo. St. Paul Area Chamber of
Commerce v. Gaertner, 439 F.3d 481, 484 (8th Cir. 2006). The district court
concluded that, under Missouri law, Fun Services lacks standing to sue Western
Heritage about the meaning of the insurance policies because Fun Services has not
obtained a judgment against Asphalt Wizards. We agree. See Camden v. Mo.
Intergovernmental Risk Mgmt. Ass’n, 258 S.W.3d 547, 558 (Mo. Ct. App. 2008); see
also State Farm Mut. Auto. Ins. Co. v. Allen, 744 S.W.2d 782, 785-86 (Mo. 1988).
In the absence of standing to sue under state law, the district court deemed itself
bound by the rule that “[i]n a diversity case, a court will not address a plaintiff’s
claims unless the plaintiff meets the ‘case or controversy’ requirements of article III
of the Constitution and also has standing to sue under the relevant state law.” Wolfe
v. Gilmour Mfg. Co., 143 F.3d 1122, 1126 (8th Cir. 1998) (emphasis added). The
district court’s reasoning accords with our precedent, which has asked whether a
third-party claimant has standing to sue an insurer under state law in a diversity action
requesting declaratory relief. Glover v. State Farm Fire & Cas. Co., 984 F.2d 259,
260 (8th Cir. 1993) (per curiam). We acknowledge that the dismissal of Fun
Services’s counterclaims creates a potentially odd result: Western Heritage sued Fun
Services concerning the meaning of the insurance policies, yet Fun Services lacks
standing at this stage to assert counterclaims about the same subject. Other courts
have permitted a third-party claimant to bring a claim for declaratory relief against

                                          -5-
an insurer in similar circumstances. Morell v. Star Taxi, 343 F. App’x 54, 57-58 (6th
Cir. 2009); Miller v. Augusta Mut. Ins. Co., 157 F. App’x 632, 636-38 (4th Cir. 2005)
(per curiam). However, in light of Glover, we affirm the district court’s dismissal of
Fun Services’s counterclaims.

      B.     Western Heritage’s Duty to Indemnify

      The heart of this case concerns Western Heritage’s duty to indemnify Asphalt
Wizards. In granting summary judgment to Western Heritage, the district court
determined that Western Heritage had waived its defenses to coverage by failing to
issue a timely reservation of rights, that the deductible endorsements were not a
defense to coverage, and that because no “claim” could exceed the $1,000 deductible
amount, Western Heritage did not have a duty to indemnify. Because it ultimately is
dispositive of this appeal, we focus on the meaning of the deductible endorsements.

        We review the district court’s grant of summary judgment as well as its
interpretation of the insurance policies de novo. United Fire & Cas. Co. v. Titan
Contractors Serv., Inc., 751 F.3d 880, 883 (8th Cir. 2014). Summary judgment is
proper only if “there is no genuine dispute as to any material fact and the movant is
entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). The non-moving
party receives the benefit of all reasonable inferences supported by the evidence but
must “come forward with specific facts showing that there is a genuine issue for
trial.” B.M. ex rel. Miller v. S. Callaway R-II Sch. Dist., 732 F.3d 882, 886 (8th Cir.
2013) (quoting Atkinson v. City of Mountain View, 709 F.3d 1201, 1207 (8th Cir.
2013)). “A complete failure by the non-moving party ‘to make a showing sufficient
to establish the existence of an element essential to that party’s case necessarily
renders all other facts immaterial.’” Id. (ellipsis omitted) (quoting Celotex Corp. v.
Catrett, 477 U.S. 317, 322-23 (1986)). The parties agree that Missouri substantive
law applies here. As such, we are bound by the Supreme Court of Missouri’s
decisions. United Fire & Cas. Co., 751 F.3d at 883. In the absence of a decision by

                                         -6-
that court, we must predict how it would rule, and we follow the decisions of
Missouri’s intermediate courts when they constitute the best evidence of Missouri
law. Id.

       Fun Services first argues that the deductible endorsements amount to a defense
to coverage and that because the district court found that Western Heritage waived
its defenses to coverage, it necessarily waived the application of the deductible
endorsements as well. Fun Services’s assertion that the deductible endorsements
have been waived is without merit. Under Missouri law, an insurer’s failure to
mention a policy limit—i.e., the maximum amount of coverage—in a letter denying
coverage does not preclude the insurer from later asserting that policy limit. Martin
v. U.S. Fid. & Guar. Co., 996 S.W.2d 506, 511 (Mo. 1999). A contrary rule would
“create coverage where none existed under the policy in the first place.” Id. In
reaching this conclusion, the Martin court distinguished between a policy limit, which
an insurer cannot be precluded from asserting, and a defense to coverage, which an
insurer can be estopped from raising. Id. Martin accords with the general rule that
“[w]hile the defense of the action by an insurer without reservation of rights as to its
defenses may constitute a waiver of the insurer’s defenses, it does not rewrite the
policy so as to remove the maximum on the coverage provided.” 14 Steven Plitt et
al., Couch on Insurance § 202:74 (3d ed. 1995); see also Chemstar, Inc. v. Liberty
Mut. Ins. Co., 42 F.3d 1399, at *1 (9th Cir. 1994) (unpublished table disposition).

       Fun Services asks us to characterize the deductible endorsements as a defense
to coverage, meaning that they can be waived. At least one court has found that an
insurer can be precluded from raising a policy’s deductible amount by failing to issue
a reservation of rights. Am. Home Assurance Co. v. Ozburn-Hessey Storage Co., 817
S.W.2d 672, 674-75 (Tenn. 1991). However, in light of Martin and the general rule
preventing the waiver of policy limits, we predict that the Supreme Court of Missouri
would find that the deductible endorsements cannot be waived. At bottom, we think
the deductible endorsements operate more like a policy limit than a defense to

                                          -7-
coverage. The deductible endorsements function as an apportionment of loss between
the insurer and the insured. See Black’s Law Dictionary 444 (8th ed. 2004) (defining
“deductible” as “the portion of the loss to be borne by the insured before the insurer
becomes liable for payment”). To hold that the deductible endorsements can be
waived would, like barring an insurer from asserting policy limits, “create coverage
where none existed under the policy in the first place.” Martin, 996 S.W.2d at 511.
In this sense, the deductible endorsements are analogous to the policy limit
considered in Martin. See Cincinnati Ins. Co. v. All Plumbing Inc. Serv., Parts
Installation, 64 F. Supp. 3d 69, 79-80 (D.D.C. 2014) (stating that courts and
commentators “consistently conclud[e] that deductible limits may be asserted even
in the absence of a reservation of rights”), appeals filed, Nos. 14-7140 & 14-7151
(D.C. Cir. 2014). We therefore agree with the district court that Western Heritage did
not waive its ability to enforce the deductible endorsements.

        Fun Services next disputes the district court’s interpretation of the deductible
endorsements. Under Missouri law, if the language of a policy is unambiguous, then
it will be enforced as written. Rice v. Shelter Mut. Ins. Co., 301 S.W.3d 43, 47 (Mo.
2009). But if the language is ambiguous, then it will be construed against the insurer.
Id. “An ambiguity exists when there is duplicity, indistinctness, or uncertainty in the
meaning of the language in the policy. Language is ambiguous if it is reasonably
open to different constructions.” Jones v. Mid-Century Ins. Co., 287 S.W.3d 687, 690
(Mo. 2009) (quoting Seeck v. Geico Gen. Ins. Co., 212 S.W.3d 129, 132 (Mo. 2007)).
When interpreting an insurance policy, Missouri courts apply the meaning that would
be given to the policy by an “ordinary person of average understanding if purchasing
insurance.” Burns v. Smith, 303 S.W.3d 505, 509 (Mo. 2010) (quoting Seeck, 212
S.W.3d at 132).




                                          -8-
      The deductible endorsements state:

      A. The Company’s obligations under the coverages afforded by this
      policy to pay damages on behalf of the Insured apply only to the amount
      of damages in excess of the [$1,000] deductible amount stated above.

      B. The [$1,000] deductible amount applies to all damages sustained by
      one person or organization as the result of any one claim.

      C. The [$1,000] deductible amount stated shall also apply towards
      investigation, adjustment and legal expenses incurred in the handling
      and investigation of each claim, whether or not payment is made to
      claimant, compromise settlement is reached or claim is denied.

The district court determined that the term “claim” as used in Section B
unambiguously connotes that the $1,000 deductible amount applies separately to each
fax. The district court reasoned that damages and legal expenses from one fax could
not exceed $1,000. Fun Services counters with three arguments.

       First, Fun Services argues that the term “claim” could be interpreted to mean
an insured’s request for insurance coverage. Under this interpretation, Fun Services
only would have to meet the deductible amount once each policy year. However, an
ordinary person purchasing insurance would not interpret the term “claim” to mean
an insured’s request for coverage. To begin with, the deductible endorsements tie the
term “claim” to the damages sustained by “one person or organization” as opposed
to the damages sustained by the “Insured,” an individual who is specifically identified
in the deductible endorsements. Furthermore, an ordinary person would not
conclude, as Fun Services argues, that an insured sustains damages as the result of a
request for insurance coverage. Instead, it is a third-party claimant who sustains
damages as the result of an insured’s conduct. Accordingly, an ordinary person
would interpret the term “claim” to mean a third-party claimant’s assertion of
damages against an insured, not an insured’s request for insurance coverage. See


                                         -9-
Musmeci v. Schwegmann Giant Super Mkts., Inc., 332 F.3d 339, 353 (5th Cir. 2003)
(“Generally speaking, a ‘claim’ in a liability policy is considered to be an assertion
by a third-party to the effect that the insured has caused the claimant damages . . . and
that the claimant intends to hold the insured responsible for all or a portion of the
damages so caused.” (alteration omitted) (quoting 20 Eric M. Holmes, Holmes’
Appleman on Insurance 2d § 130.2 (2002))).

       Second, Fun Services argues that an ordinary person could interpret the term
“claim” to refer to the entire class-action lawsuit, again meaning that Asphalt Wizards
only has to meet the $1,000 deductible amount once each policy year. But the
deductible endorsements state that the deductible amount applies to damages
sustained by “one person or organization.” It follows that the term “claim” cannot
encompass the entire class-action lawsuit, which potentially consists of damages
sustained by many persons or organizations. The deductible endorsements therefore
unambiguously connote that the term “claim” must be applied on a per-person or a
per-organization basis. See, e.g., Capitol Indem. Corp. v. Miles, 978 F.2d 437, 438-
39 (8th Cir. 1992) (construing the term “claim” in an insurance policy to apply
separately to each injured third party’s assertion of damages); Musmeci, 332 F.3d at
354 (“We are . . . unable to accept the district court’s conclusion that the action by the
Plaintiff class should be considered a single claim.”).

       Finally, Fun Services contends that the district court erred by determining that
the term “claim” unambiguously encompasses each fax sent. Fun Services proposes
that an ordinary person could interpret the term “claim” to mean a third-party
claimant’s assertion of damages from all of the faxes sent to the claimant in a policy
year. See Black’s Law Dictionary 264 (8th ed. 2004) (defining “claim” as “[t]he
aggregate of operative facts giving rise to a right enforceable by a court”). Under this
interpretation, if a class member received two faxes in a policy year, statutory
damages under the TCPA would be $1,000 ($500 x 2 faxes), to which the legal
expenses associated with those faxes (which the parties agree exist) and damages for

                                          -10-
conversion would be added. Thus, the $1,000 deductible amount for that year would
be met and a duty to indemnify would exist.

       Assuming without deciding that an ordinary person could adopt this
interpretation of “claim,” we find that Fun Services nonetheless has failed to come
forward with facts showing a genuine dispute about whether a class member received
more than one fax in a policy year. See B.M. ex rel. Miller, 732 F.3d at 886.
Although Fun Services’s briefs assert that a reasonable person could adopt this
broader interpretation of “claim,” Fun Services fails to take the additional and
necessary step of demonstrating a genuine dispute for trial about whether a class
member actually received more than one fax in a policy year. By way of example, the
briefs do not mention which policy year or years a class member received more than
one fax, nor do the briefs discuss how many class members, or which ones, fall into
this category. “Without some guidance, we will not mine a summary judgment record
searching for nuggets of factual disputes to gild a party’s arguments.” Rodgers v.
City of Des Moines, 435 F.3d 904, 908 (8th Cir. 2006).

       The closest that Fun Services’s briefs come to providing any guidance on this
topic is a single statement—contained only in the statement-of-the-case section, not
the argument section, of its opening brief—that the faxes went to 13,276 unique fax
numbers. For this figure, Fun Services directs us to two documents in the summary-
judgment record. First, Fun Services cites Western Heritage’s statement before the
district court that “Fun Services asserts there were 13,267 ‘unique’ fax numbers on
the list Asphalt Wizards sent to [the fax company].” This statement is merely an
acknowledgement of Fun Services’s argument. Cf. Bennett v. Nucor Corp., 656 F.3d
802, 820 (8th Cir. 2011) (stating that “conclusory assertions . . . [are] insufficient to
survive summary judgment”). Second, Fun Services refers us to the state court’s
decision granting class certification, which observed that Asphalt Wizards “has
produced an aggregate list of 13,276 unique fax numbers that were sent to [the fax
company] for use in this blast fax campaign.” However, Fun Services’s briefs do not

                                          -11-
point us to this “aggregate list” in the summary-judgment record, see Rodgers, 435
F.3d at 908, and we have been unable to locate it there, cf. Dakota Indus., Inc. v.
Dakota Sportswear, Inc., 988 F.2d 61, 63 (8th Cir. 1993) (“Generally, an appellate
court cannot consider evidence that was not contained in the record below.”).

       For these reasons, we conclude that Fun Services has failed to “come forward
with specific facts showing that there is a genuine issue for trial.” B.M. ex rel. Miller,
732 F.3d at 886 (quoting Atkinson, 709 F.3d at 1207). Thus, even if an ordinary
person could define “claim” to include multiple faxes sent to one class member
during a policy year, Fun Services has not raised a genuine dispute of material fact
about whether any class member received more than one fax in a policy year.5 As a
result, the grant of summary judgment to Western Heritage on the duty-to-indemnify
issue was appropriate.

III.   Conclusion

       For the reasons described above, we affirm.
                       ______________________________




       5
        Fun Services does not provide any argument that the district court
miscalculated the amount of legal expenses. See Milligan v. City of Red Oak, 230
F.3d 355, 360 (8th Cir. 2000) (per curiam) (stating that arguments not made in a brief
are waived). And Fun Services does not provide any evidence to rebut the district
court’s conclusion concerning possible damages for conversion. See B.M. ex rel.
Miller, 732 F.3d at 886. Even adding legal expenses for one fax and damages for
conversion for one fax to $500 in statutory damages for violating the TCPA, the
district court reasoned that the $1,000 deductible amount cannot be met.

                                          -12-
