                               RECOMMENDED FOR FULL-TEXT PUBLICATION
                                   Pursuant to Sixth Circuit I.O.P. 32.1(b)
                                            File Name: 16a0259p.06

                       UNITED STATES COURT OF APPEALS
                                        FOR THE SIXTH CIRCUIT
                                          _________________


 ANDRE DESCHAMPS,                                             ┐
                                      Plaintiff-Appellee,     │
                                                              │
                                                              │
            v.                                                 >       No. 15-6112
                                                              │
                                                              │
 BRIDGESTONE     AMERICAS,    INC.   SALARIED                 │
 EMPLOYEES RETIREMENT PLAN; BRIDGESTONE                       │
 AMERICAS    HOLDING,    INC.;    BRIDGESTONE                 │
 AMERICAS, INC.,                                              │
                        Defendants-Appellants.                │
                                                              ┘
                             Appeal from the United States District Court
                          for the Middle District of Tennessee at Nashville.
                      No. 3:12-cv-00086—Kevin H. Sharp, Chief District Judge.

                                          Argued: July 28, 2016

                                Decided and Filed: September 12, 2016*

                       Before: SILER, GIBBONS, and COOK; Circuit Judges.

                                           _________________

                                                 COUNSEL

ARGUED: John E. B. Gerth, WALLER LANSDEN DORTCH & DAVIS, LLP, Nashville,
Tennessee, for Appellants. Karla M Campbell, BRANSTETTER, STRANCH & JENNINGS,
PLLC, Nashville, Tennessee, for Appellee. ON BRIEF: John E. B. Gerth, Robert E. Boston,
WALLER LANSDEN DORTCH & DAVIS, LLP, Nashville, Tennessee, for Appellants. Karla
M Campbell, R. Jan Jennings, BRANSTETTER, STRANCH & JENNINGS, PLLC, Nashville,
Tennessee, for Appellee.




        *
         This opinion originally issued as an unpublished opinion filed on September 12, 2016. The court has now
designated the opinion as one recommended for full-text publication.




                                                       1
No. 15-6112                        Deschamps v. Bridgestone Americas, et al.                       Page 2


                                               _________________

                                                     OPINION
                                               _________________

       JULIA SMITH GIBBONS, Circuit Judge. After working for ten years at a Bridgestone
plant in Canada, Andre Deschamps transferred to a Bridgestone facility in the United States.
Prior to accepting this position he expressed concern about losing pension credit for his ten years
of employment in Canada. But upon receiving assurances from members of Bridgestone’s
management team that he would keep his ten years of pension credit, Deschamps accepted the
position. For over a decade, Deschamps received various written materials confirming that his
date of service for pension purposes would be August 8, 1983.                          He even turned down
employment opportunities from a competitor at a higher salary because of the purportedly higher
pension benefits he would receive at Bridgestone.                   In 2010, Deschamps discovered that
Bridgestone had changed his service date to August 1, 1993, the date he began working at the
American plant. After failed attempts to appeal this change through Bridgestone’s internal
procedures, Deschamps brought a suit against Bridgestone alleging claims of equitable estoppel,
breach of fiduciary duty, and an anti-cutback violation of ERISA.1 The district court granted
summary judgment for Deschamps on these three claims. For the following reasons, we affirm
the district court’s judgment.

                                                           I.

       On August 8, 1983, Deschamps began working for Firestone2 in Canada as a
maintenance manager. In late 1992, Deschamps’s plant manager made him aware of a job
opportunity at one of Bridgestone’s plants in Wilson, North Carolina. In early 1993, Deschamps
began discussing the prospect of employment at the Wilson plant with George Ruccio,3 the plant
manager. Feeling it was in his best interest to negotiate his benefits during the hiring process,
Deschamps recalled discussing with Ruccio his pension benefits. Specifically, he communicated


       1
           Deschamps also sought reformation of the Plan. Reformation is not an issue on appeal.
       2
           Bridgestone acquired Firestone in 1988.
       3
           Ruccio was deceased at the time of this litigation.
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                    Page 3


to his interviewers his concern that his service date for those benefits would be set as August 8,
1983, his start date at the Canadian facility, so he would not lose his pension credit for his ten
years of work there. As his pension benefits were a “driving force” in his decision to transfer
from Canada, Deschamps raised the issue at his interview, which included Ruccio, Charles
Russell, human resources manager, Thomas Berg, director of manufacturing, and Wayne Hunter,
plant controller. Deschamps Dep. 35:12–20, ECF No. 32-1. Deschamps had “full confidence”
that these people would give him accurate information about his benefits. Id. at 38:3–20. A few
weeks later, Deschamps testified, Ruccio contacted him to assure him that he would be given
pension credit back to August 8, 1983. However, Deschamps was not given anything in writing
regarding his service date until 1994 when he received his first benefit statement.

       Russell “clear[ly] recall[ed]” that upon interviewing for the Wilson plant, Deschamps
was concerned about his service date.        Russell Decl. 1, ECF. No. 40.            In response to
Deschamps’s concerns, Russell reached out to Robert Conger, Bridgestone’s pension analyst,
whose assistance, Russell testified, was “instrumental” in reaching a decision about Deschamps’s
pension benefits. Russell Dep. 18:3–15, ECF No. 70-2. Russell testified that after Conger
confirmed the terms of Deschamps’s employment, including crediting his years of employment
in Canada for pension purposes, Russell and Ruccio offered Deschamps a position at the Wilson
plant, making “specific representations” that his service date would be August 8, 1983. Russell
Decl. 2. Conger, on the other hand, testified that having been retired for sixteen years, he did not
recall any specific conversation with Deschamps or anyone else about Deschamps’s pension
benefits, but that he is “sure [he] did not tell [Deschamps] or anyone else that [Deschamps]
would have any pension credit for his employment in Canada” because he was not authorized to
do so. Conger Decl. 2, ECF No. 71.

       Consistent with Russell’s testimony, Hunter testified that Ruccio and Russell contacted
Bridgestone’s corporate office to ensure that Deschamps would be given pension credit for his
time in Canada and that, “[w]hen the corporate office approved of the offer to Mr. Deschamps,
including the representation that his pension would be calculated using the 1983 date, this
information was passed on to Mr. Deschamps.” Hunter Decl. 2, ECF No. 61. Likewise, Berg
testified that through his “personal[] involve[ment]” in discussions with Deschamps about the
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                     Page 4


terms of his employment, he knows that Deschamps was offered employment “with one of the
conditions being that his employment date” for benefits purposes would be August 8, 1983.
Berg Decl. 1–2, ECF 63.

       During his employment at the Wilson plant, Continental Tire (Continental), a competitor,
twice offered Deschamps a position at its facility, once in 2000 and again in 2003. Continental
offered Deschamps a higher salary, but the pension benefits at Bridgestone far exceeded those at
Continental, so Deschamps decided to continue his employment with Bridgestone. His decision
was based on the assumption that he would receive ten years of service credit for his
employment in Canada. Deschamps testified that had he known that he would not receive this
credit, he “would have more likely moved to . . . Continental.” Deschamps Dep. 95:13–96:2. In
2005, Continental froze its pension plans and subsequently shut down most of its operations in
2006, resulting in mass layoffs.

       Through his years of employment at Bridgestone, Deschamps’s belief regarding the
service date for his pension benefits was confirmed by written materials like benefit summaries
and materials made available online. Many of these documents included a disclaimer warning
that the document “is only an estimate of your pension benefits” and that “the Pension Plan
Documents govern all benefits.” Misc. Pension Docs. 1–2, 4, 6–12, 14–15, ECF No. 60-2. In
either 2009 or 2010, Bridgestone investigated and corrected errors in the service dates of various
employees who had been employed by Bridgestone abroad and later transferred to a facility in
the United States.    Around August 2010, Deschamps discovered that his service date had
changed from 1983 to 1993, causing him not to receive pension credit for his years of
employment in Canada.

       Deschamps’s benefits are governed by the Bridgestone/Firestone, Inc. 1984 Retirement
Plan (the Plan).     One way that an employee commences participation in the Plan is by
completing one year of Eligibility Service, provided that the employee “is a Covered Employee
on such date.” Retirement Plan 20, ECF No. 38-8. According to William Phillips, a member of
Bridgestone’s pension board, Deschamps’s benefits did not begin to accrue until 1993 because it
was at that point that he became a covered employee. The Plan defines “covered employee” in
terms of five disjunctive classifications. The first two are of particular relevance in this case:
No. 15-6112                       Deschamps v. Bridgestone Americas, et al.                              Page 5


         (10) Covered Employee: An Employee who is described in paragraph (a) of this
         Subsection . . . .
                  (a) An Employee is described in this paragraph if he is:
                           (i) classified by the Employer as a United States salaried Employee
                           not represented by a designated collective bargaining agent; or
                           (ii) a foreman, supervisor, plant protection Employee,
                           administrative or clerical Employee or confidential Employee of
                           the Employer, whether or not paid on an hourly basis, who is not
                           represented by a designated collective bargaining agent . . . .

         Id. at 2–3. Bridgestone denied Deschamps’s appeal to change his service date to 1983, as
well as his subsequent appeal of that decision, reasoning both times that he was not a covered
employee under subsection (i).

         Deschamps then filed a complaint alleging, as relevant here, equitable estoppel pursuant
to 29 U.S.C. § 1132(a)(3), breach of fiduciary duty pursuant to 29 U.S.C. § 1104, and an anti-
cutback violation pursuant to 29 U.S.C. §1054(g).                   The parties brought cross-motions for
summary judgment. On the claims at issue here, the district court granted Deschamps’s motion
and denied Bridgestone’s motion.

                                                         II.

         Summary judgment is appropriate where the movant shows “there is no genuine dispute
as to any material fact and the movant is entitled to judgment as a matter of law.”4 Fed. R. Civ.
P. 56(a). We review a district court’s summary judgment order de novo, viewing all reasonable
facts, evidence, and inferences in favor of the nonmoving party. Rose v. State Farm Fire & Cas.
Co., 766 F.3d 532, 535 (6th Cir. 2014).




         4
          Bridgestone repeatedly insists that there are material disputed facts, but simply points to undisputed facts
and disputes whether application of these facts supports Deschamps’s claims. See, e.g., Reply Br. 5, R. 21 (“These
uncontested facts at the very least create a material dispute of fact as to whether Deschamps suffered any
detriment . . . .”) (first emphasis added).) This is insufficient to preclude a grant of summary judgment in
Deschamps’s favor. The material facts here are not in dispute.
No. 15-6112                     Deschamps v. Bridgestone Americas, et al.                            Page 6


                                                      III.

        Our precedent permits a claim for equitable estoppel arising out of a pension plan where
a plaintiff can establish the following elements:

        (1) conduct or language amounting to a representation of material fact;
        (2) awareness of the true facts by the party to be estopped; (3) an intention on the
        part of the party to be estopped that the representation be acted on, or conduct
        toward the party asserting the estoppel such that the latter has a right to believe
        that the former’s conduct is so intended; (4) unawareness of the true facts by the
        party asserting the estoppel; and (5) detrimental and justifiable reliance by the
        party asserting estoppel on the representation.

        Bloemker v. Laborers’ Local 265 Pension Fund, 605 F.3d 436, 442 (6th Cir. 2010). In
the case of an unambiguous pension plan, the plaintiff must also prove three additional elements:
“[(6)] a written representation; [(7)] plan provisions which, although unambiguous, did not allow
for individual calculation of benefits; and [(8)] extraordinary circumstances in which the balance
of equities strongly favors the application of estoppel.” Stark v. Mars, Inc., 518 F. App’x 477,
481 (6th Cir. 2013) (alterations in original) (quoting Bloemker, 605 F.3d at 444). Thus, our first
inquiry is whether the Plan provision at issue is ambiguous.

                                                       A.

        The Plan plainly provides that Deschamps can be classified as a covered employee if he
falls under any one of five conditions, as highlighted by the use of the disjunctive term “or.”
Bridgestone insists that Deschamps can only possibly be a “United States salaried Employee,”
but does not attempt to explain why he cannot be classified under any of the other four
conditions. This interpretation is simply untenable. Subsection (ii) applies to a “foreman” or
“supervisor,” either of which seems to encompass Deschamps’s position as a maintenance
manager. However, we cannot say so with certainty because the Plan does not define these
terms. In ordinary parlance, “manager” and “supervisor” are often used interchangeably,5 so if
Bridgestone’s definition of “supervisor” excludes managers, those terms are ambiguous.



        5
           Black’s Law Dictionary, for example, defines “manager” as “[s]omeone who administers or supervises the
affairs of a business, office, or other organization.” Manager, BLACK’S LAW DICTIONARY (10th ed. 2014) (emphasis
No. 15-6112                       Deschamps v. Bridgestone Americas, et al.                                Page 7


         Because the Plan is ambiguous, we need not analyze the three elements under the
heightened standard. And because Bridgestone only contests that elements two and five are met,
we will only consider those two elements.

                                                          B.

         To meet the second element of equitable estoppel, Deschamps must establish that
Bridgestone was aware of the “true facts.” See Bloemker, 605 F.3d at 442. We have interpreted
this element as requiring the plaintiff to demonstrate “either intended deception or such gross
negligence as to amount to constructive fraud.” Paul v. Detroit Edison Co. & Mich. Consol. Gas
Co. Pension Plan, 642 F. App’x 588, 593 (6th Cir. 2016) (quoting Bloemker, 605 F.3d at 443).
Here, the parties dispute whether Bridgestone committed such gross negligence as to constitute
constructive fraud.6 “A reasonable factfinder,” Bridgestone contends, “could conclude on th[e]
record that Deschamps did not make any inquiries to individuals with authority7 to administer or
interpret the . . . Plan or to advise employees of their pension benefits or service credit
eligibility.” Appellant Br. 30, R. 18.

         An examination of the cases analyzing this element helps to illustrate the type of conduct
that a plaintiff must present to establish the requisite gross negligence. In our recent decision,
Paul, for example, the employer and the pension plan concluded that the plaintiff’s benefit was
improperly calculated, but only two years “after giving repeated written and oral assurances to
[the plaintiff] that his retirement benefit was properly calculated.” 642 F. App’x at 590, 593–94.
We concluded that this “gross miscalculation” amounted to constructive fraud because “[the
defendants] were the only ones in a position to know the true facts, they assumed that they knew
the true facts, they failed to ascertain the true facts when [the plaintiff] specifically asked if the
calculations were correct, and they repeatedly assured [the plaintiff] that they knew the true
facts.” Id. at 594. This was true even though the “Pension Calculation Statement” contained a

added). It defines “supervisor” as “[o]ne having authority over others; a manager or overseer.” Supervisor,
BLACK’S LAW DICTIONARY (10th ed. 2014) (emphasis added).
         6
            Bridgestone’s argument that we must consider whether it was actually aware, is invalid in light of the fact
that this element has been interpreted broadly to allow for relief when plaintiffs show mere gross negligence.
         7
          Bridgestone does not cite any law for the proposition that authority is required, but to the extent it is, for
the reasons discussed below, those making the misrepresentations to Deschamps had apparent authority to do so.
No. 15-6112                   Deschamps v. Bridgestone Americas, et al.                     Page 8


disclaimer granting the employer the right to correct any errors and providing that the benefit
defined in the plan would prevail in the event of a conflict with the statement. Id. at 590.
Similarly, Smiljanich v. Gen. Motors Corp. involved an employee who, after leaving his
employer for approximately two years, was rehired with the promise that upon his return, he
would be classified as a “bridged employee,” meaning that he would not lose his accrued service
time. 302 F. App’x 443, 446–47 (6th Cir. 2008). About two years later however, the employer
determined that he should not be bridged. Id. at 447. We found the employer’s actions to
constitute gross negligence because the employer represented to him that he would be bridged, it
“understood” that he was not in fact bridged, but failed to notify the plaintiff of this fact, “even in
the face of persistent inquiries by” the plaintiff. Id. at 449.

        Conversely, in Crosby v. Rohm & Haas Co. we found that the employer did not commit
gross negligence. 480 F.3d 423, 431 (6th Cir. 2007). There, the employer sent the employee a
booklet noting changes in employees’ life insurance benefits. Id. at 426. Attached with the
booklet was a worksheet, which purported to list the employee’s benefits, but the benefits listed
were actually erroneous. Id. Several times in the ensuing months, the employer attempted to
correct the errors. Id. at 426–27, 431. Moreover, not only did the booklet warn employees to
check for errors, but the errors were not “the least bit difficult to decipher,” as the booklet
explicitly precluded the benefits that the worksheet professed to provide. Id. at 431. Therefore,
we concluded that the employer made an “honest mistake,” and was at most “guilty of
misfeasance, not the malfeasance that estoppel requires.” Id.; see also Stark, 518 F. App’x at
481–82) (concluding that the employer made an “honest mistake” and was not grossly negligent
where it properly investigated the plaintiff’s concern about her benefits calculation, even though
the calculation ultimately proved erroneous).

        Here, it is apparent from the record that even prior to being hired at the American facility,
Deschamps was concerned about losing the pension credit he acquired during his years of
employment at the Canadian facility. All those currently living who interviewed Deschamps
recalled him inquiring with them about his pension benefits. And according to Russell,
Deschamps’s employment offer was made with the express representation that his service date
would be August 8, 1983.         Deschamps had no reason to believe that this statement was
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                    Page 9


inaccurate, particularly in light of the fact that it was repeated for more than a decade in benefits
summaries and online materials. Unlike the plaintiffs in Crosby, though Deschamps had access
to the Plan document, it was more than a bit difficult to decipher because, as discussed above,
Bridgestone apparently defined “supervisor” contrary to the ordinary meaning of the term,
without attempting to inform Plan participants of this fact by providing a definition. And in
contrast to the actions of the defendant in Crosby, Bridgestone did not quickly attempt to correct
the error, but let the misrepresentation stand for sixteen or seventeen years. Though the Plan
contained a disclaimer, only Bridgestone, like the defendants in Paul and Smiljanich, was in a
position to know the true facts—the unusual definition of “supervisor” that excludes managers—
and it failed to notify Deschamps of this fact, despite his repeated initial inquiries about his
pension. Consequently, Bridgestone’s actions constituted such gross negligence as to amount to
constructive fraud.

                                                 C.

       Bridgestone next asserts that Deschamps “almost surely would have been economically
worse off had he accepted a Continental job offer” due to Continental’s layoffs and freezing of its
pension plan, so Deschamps cannot establish detrimental reliance.

               To show detrimental reliance, Deschamps must establish that Bridgestone’s
statements “in truth” influenced his conduct, causing prejudice.         CIGNA Corp. v. Amara,
563 U.S. 421, 443 (2011).        The prejudice, or detriment, suffered must be “actual and
substantial,” but may be proved by “loss of opportunity to improve one’s position.” Smiljanich,
302 F. App’x at 450. In Smiljanich, the plaintiff applied to be rehired by his former employer,
General Motors (GM), at the same time another employer, Rassini Corp., was recruiting him. Id.
at 446. Though Rassini did not offer the same retirement benefits as GM, it was prepared to
offer the plaintiff a supplemented salary to allow him to receive similar total benefits. Id. This
offer notwithstanding, the plaintiff decided to return to GM based on its false representations that
his accrued service time would be bridged.        Id.   We concluded that the plaintiff suffered
detriment because, although the benefits at Rassini did not “precisely mirror[]” those at GM, the
evidence “indicate[d] that Rassini was prepared to offer a salary which reasonably approximated
the total compensation (salary and benefits) of full retirement at GM.” Id. at 450–51; see also
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                    Page 10


Pell v. E.I. DuPont de Nemours & Co., 539 F.3d 292, 303 (3d Cir. 2008) (concluding that the
plaintiff suffered detriment where he testified that had his employer not miscalculated his
pension benefits, “he would have explored whether he could return to [his former employer], get
another job with a better pension, or retire sooner and start a consulting business”) (cited with
approval in Bloemker, 605 F.3d at 441–42).

       Here, Deschamps suffered the loss of an employment opportunity at Continental, which
offered Deschamps a more competitive salary than he was receiving at Bridgestone. He testified
that had Bridgestone not misrepresented to him his service date, he would have likely moved to
Continental. Bridgestone’s insistence that Deschamps would have been economically worse off
at Continental is problematic for several reasons. For one, we cannot definitively conclude that
Deschamps would have been worse of at Continental; he very well could have been one of the
few who were not laid off. Moreover, Bridgestone does not cite, nor have we found, any
authority requiring the detriment suffered to be economic. To the contrary, our precedent
requires a “loss of opportunity to improve one’s position.” See Smiljanich, 302 F. App’x at 450
(emphasis added); see also Pell, 539 F.3d at 303 (concluding the plaintiff suffered detriment
because he “would have explored” other opportunities (emphasis added)). Deschamps lost that
when he twice declined an offer to earn a higher salary at Continental. Moreover, Deschamps’s
reliance was reasonable considering that the representations about his pension credit were made
by members of Bridgestone’s management and confirmed in written materials and online for
well over a decade.      See Bloemker, 605 F.3d at 442 (“[The plaintiff’s] reliance on [the
misrepresentations concerning his service date] was reasonable, particularly in light of an email
from [the employer’s] pre-retirement counselor who, in response to a direct question from [the
plaintiff], stated that his beginning service date was 1971.” (citing Pell, 539 F.3d at 300–02)).

       Therefore, the district court did not err in granting summary judgment to Deschamps on
his equitable estoppel claim.

                                                IV.

       We turn now to Deschamps’s breach of fiduciary duty claim. To establish a breach of
this duty, Deschamps must show that (1) Bridgestone acted in a fiduciary capacity in making
No. 15-6112                      Deschamps v. Bridgestone Americas, et al.                             Page 11


misrepresentations       to   Deschamps,        (2)   those     misrepresentations       were     material,    and
(3) Deschamps detrimentally relied on the misrepresentations. James v. Pirelli Armstrong Tire
Corp., 305 F.3d 439, 449 (6th Cir. 2002). The second element is not disputed.

                                                        A.

        ERISA imposes on fiduciaries the obligation to “discharge [their] duties with respect to a
plan solely in the interest of the participants and beneficiaries and . . . with the care, skill,
prudence, and diligence under the circumstances then prevailing that a prudent man acting in a
like capacity and familiar with such matters would use.” 29 U.S.C. § 1104(a)(1)(B). However,
at dispute in this case is not whether Bridgestone8 breached its fiduciary duties,9 but whether it is
a fiduciary. A fiduciary is defined by ERISA to include a corporation10 who “exercises any
discretionary authority or discretionary control respecting management of [a] plan” or “has any
discretionary authority or discretionary responsibility in the administration of such plan.”
29 U.S.C. § 1002(21)(A).          In determining whether a corporation is a fiduciary, rather than
looking to the formal title, we use a functional approach, looking to whether it acts in a fiduciary
capacity with respect to the conduct at issue. Briscoe v. Fine, 444 F.3d 478, 486 (6th Cir. 2006).
In Varity Corp. v. Howe, for instance, the Supreme Court looked to common law, including the
law of trusts and agency, to ascertain what actions constitute plan administration so as to make
one a fiduciary. 516 U.S. 489, 502–03 (1996). It concluded that the discretionary act of plan
administration “includes the activities that are ‘ordinary and natural means’ of achieving the
‘objective’ of the plan,” such as offering information about the meaning of the plan’s terms or
“[c]onveying information about the likely future of plan benefits, thereby permitting
beneficiaries to make an informed choice about continued participation.” Id. at 502–04. Based
on this definition, the employer acted in a fiduciary capacity when it falsely represented to its
employees that their benefits would remain the same if they voluntarily transferred to a

        8
         Bridgestone, not any individual employee, is named in the complaint, so our inquiry is whether
Bridgestone acted as a fiduciary.
        9
         It is well established that misrepresenting a participant’s pension benefits breaches a fiduciary duty, and
Bridgestone does not argue to the contrary. See, e.g., Berlin v. Mich. Bell Tel. Co., 858 F.2d 1154, 1163 (6th Cir.
1988).
        10
           The definition of “fiduciary” refers to a “person,” but “person” is defined to include a corporation.
29 U.S.C. §§ 1002(9), (21)(A).
No. 15-6112                 Deschamps v. Bridgestone Americas, et al.                  Page 12


separately incorporated subsidiary, knowing that the subsidiary was in fact insolvent, which
caused employees to lose their non-pension benefits. Id. at 494, 498–503. Accordingly, an
employer may “act[] in a fiduciary capacity when making misrepresentations to its employees
about their benefit plan.” Sprague v. Gen. Motors Corp., 133 F.3d 388, 404 (6th Cir. 1998)
(citing Varity, 516 U.S. at 497–504); accord In re Unisys Corp. Retiree Med. Benefits ERISA
Litig., 579 F.3d 220, 230 (3d Cir. 2009) (“[A]n employer ‘acts as a fiduciary when explaining
plan benefits . . . to its employees.” (citations omitted)); Matthews v. Chevron Corp., 362 F.3d
1172, 1178–79 (9th Cir. 2004) (concluding that the employer acted in its fiduciary capacity when
it discussed with employees the likelihood of its adopting a severance package, with the purpose
of helping employees make informed choices about their plan options). However, a person who
makes a business decision, such as reducing the amount of unaccrued plan benefits or
terminating a pension plan, that happens to have a collateral effect on employee benefits does not
act in a fiduciary capacity. Hunter v. Caliber Sys., Inc., 220 F.3d 702, 718 (6th Cir. 2000);
Berlin, 858 F.2d at 1163. Likewise, “purely ministerial functions such as processing claims,
applying plan eligibility rules, communicating with employees, and calculating benefits,” are not
fiduciary functions. Pipefitters Local 636 v. Blue Cross & Blue Shield of Mich., 213 F. App’x
473, 477 (6th Cir. 2007) (quoting Baxter v. C.A. Muer Corp., 941 F.2d 451, 455 (6th Cir. 1991)).

       In response to a direct inquiry from Deschamps, Bridgestone, through its agents Russell
and Ruccio, confirmed that Deschamps’s service date would be August 8, 1983, allowing him to
receive pension credit for his years of employment at Bridgestone. This act was a discretionary
one within the meaning of ERISA because it involved conveying information about the Plan’s
terms and the likely benefits that Deschamps would receive in the future, thus purportedly
allowing him to make an informed choice about his continued participation in the Plan. Thus,
Bridgestone acted as a fiduciary.

                                                i.

       That Bridgestone acted in a fiduciary capacity does not end our inquiry because a
corporation does not act on its own, but through its agents. The district court determined that
those making misrepresentations to Deschamps concerning his pension benefits had apparent
No. 15-6112                   Deschamps v. Bridgestone Americas, et al.                 Page 13


authority, but Bridgestone seemingly disputes the applicability of the principles of apparent
authority to the facts of this case.

        We have applied agency principles, including those related to apparent authority, in
resolving claims under ERISA. In Richards v. Gen. Motors Corp., for instance, the plaintiff was
discharged after improperly “back-dat[ing] quarterly stock transfers and purchases under GM’s
employee savings plan.” 991 F.2d 1227, 1229 (6th Cir. 1993). He alleged, however, that the
plan administrator authorized him to use this procedure. Id. at 1229, 1232. We turned to agency
law to determine whether the administrator, who was not in fact authorized, acted with apparent
authority such that the employer would nevertheless be liable for his actions. Id. at 1232; see
also James, 305 F.3d at 455–56 (concluding that the employer breached its fiduciary duties when
its human resources representative and plant manager made material misrepresentations to
employees concerning their retirement benefits); Anderson v. Int’l Union, United Plant Guard
Workers of Am., 150 F.3d 590, 592–93 (6th Cir. 1998) (applying agency principles to an ERISA
claim). Several of our sister circuits have also looked to agency law in resolving ERISA claims.
See, e.g., Bowerman v. Wal-Mart Stores, Inc., 226 F.3d 574, 591 (7th Cir. 2000) (“[I]f the
written materials [are] inadequate, then the fiduciaries themselves must be held responsible for
the failure to provide complete and correct material information in the event that a nonfiduciary
agent provides misleading information.”       (second alteration in original) (emphasis added)
(citation omitted)); Taylor v. Peoples Nat. Gas Co., 49 F.3d 982, 988 (3d Cir. 1995) (“[A] plan
administrator violates its ‘fiduciary obligations owed to the plan participants’ when ‘those
employees on whom plan participants reasonably rely for important information and guidance
about retirement’ make material misstatements regarding possible changes to a company’s
pension plan.” (citation omitted)); Kral, Inc. v. Sw. Life Ins. Co., 999 F.2d 101, 103–05 (5th Cir.
1993) (turning to agency law to determine whether the employer clothed the agent with apparent
authority so as to make the employer liable for the agent’s actions). Accordingly, the district
court did not err in considering the agency principle of apparent authority.

        Apparent authority exists when (1) the principal manifests that another is the principal’s
agent, and (2) it is reasonable for a third person dealing with the agent to believe the agent is
authorized to act for the principal. Anderson, 150 F.3d at 593. Ruccio and Russell were both
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                Page 14


actively involved in attempting to verify Deschamps’s pension credits. Ruccio was the manager
of the Wilson plant, authorized to oversee a $300 million budget as well as a 2,000-employee
workforce. In Russell’s capacity as a human resources manager, he was authorized to discuss
terms and conditions of candidates for employment at the Wilson plant. Bridgestone clothed
these two members of management with extensive authority over hiring, including the discussion
of terms and conditions of employment. It was reasonable for Deschamps to believe they had
authority to make these representations regarding his pension benefits as underscored by the fact
that Deschamps was aware that the interviewers took the time to verify this information with
corporate-level employees.

       In sum, Bridgestone acted as a fiduciary when it, through its agents with apparent
authority, misrepresented to Deschamps the status of his pension benefits.

                                               B.

       For the reasons discussed above, Deschamps reasonably relied on Bridgestone’s
misrepresentations to his detriment. And because Bridgestone acted in its fiduciary capacity in
misrepresenting Deschamps’s pension benefits, the district court did not err in granting summary
judgment for Deschamps on his breach of fiduciary duty claim.

                                               V.

       Finally, we examine Deschamps’s anti-cutback claim.          Bridgestone argues that the
district court erroneously presumed that Bridgestone previously interpreted the Plan to classify
Deschamps as a covered employee. But, reasons Bridgestone, that conclusion is belied by the
record because Phillips, who served on the pension board, testified that to be a covered
employee, an employee has to be classified as a “United States salaried employee” and
Deschamps is not. Thus, it concludes, there is no accrued benefit to be decreased; Bridgestone
merely corrected a clerical error.

       ERISA prohibits plan amendments that decrease a participant’s accrued benefits, with
two exceptions that do not apply here. 29 U.S.C. § 1054(g). At issue is whether we look to the
text of the Plan or the administrator’s interpretation of the Plan in determining if Deschamps
No. 15-6112                 Deschamps v. Bridgestone Americas, et al.                   Page 15


accrued a benefit prior to 1993. The circular definition of accrued benefit—“the individual’s
accrued benefit determined under the plan,” 29 U.S.C. § 1002(23)(A)—is not particularly helpful
to this analysis. Faced with the lack of guidance from ERISA on the issue, the Supreme Court in
Cent. Laborers’ Pension Fund v. Heinz, looked to the “terms” of the plan under which the
plaintiff accrued benefits, concluding that the “change of terms” reduced his promised benefits
and that the plaintiff acted “reasonabl[y] if he relied on those terms in planning his retirement.”
541 U.S. 739, 744–45 (2004) (emphasis added). In the same vein, we postulated that rather than
give a comprehensive definition of “accrued benefits,” Congress chose to leave the responsibility
of delineating the bounds of the term to “the employer and the employee through the agreed-
upon terms of the plan document.” Thornton v. Graphic Commc’n Conference of the Int’l Bhd of
Teamsters Supplemental Ret. & Disability Fund, 566 F.3d 597, 608 (6th Cir. 2009) (emphasis
added). We also reasoned that “Congress’s stated motivations for enacting ERISA, particularly
the anti-cutback rule, corroborate our conclusion that what amounts to an ‘accrued benefit’
depends strictly on the terms of the pension plan(s) in effect while the employee was engaged in
covered employment.” Id. at 606 (emphasis added). Consequently, we must look to the terms of
the Plan in ascertaining which, if any, benefits Deschamps accrued prior to the amendment.

       The cases relied on by Bridgestone do nothing to bolster its suggestion that Deschamps
can accrue benefits under the Plan only if it is interpreted by a Plan administrator to allow for
such benefits; in fact, they undermine its argument. For instance, in Hunter, to determine
whether plaintiffs had a right to a lump sum distribution of their accounts under their pre-
amendment ERISA plans, we looked to rules of contract interpretation. 220 F.3d at 712. We
discussed, at length, the relevant provisions of the plan in reaching our conclusion that the
plaintiffs’ anti-cutback claim failed. Id. 712–17. In another case Bridgestone relies on, the
plaintiffs, at the time the defendant announced a new interpretation of the plan, were “being paid
pension benefits in accordance with the Plan as it was construed at the time of his or her
retirement.” Redd v. Bhd. of Maint. of Way Emps. Div. of Int’l Bhd. of Teamsters, No. 08-11457,
2010 WL 1286653, at *8 (E.D. Mich. Mar. 31, 2010). The court held that a plan administrator’s
“reinterpretation” of the plan constitutes an amendment for purposes of the anti-cutback rule to
the same extent that a customary amendment would. Id. This is far from holding that we should
look only to a plan administrator’s post-hoc interpretation of whether a participant accrued
No. 15-6112                  Deschamps v. Bridgestone Americas, et al.                   Page 16


benefits under the pre-amendment plan. To be sure, Redd further concluded that to succeed on a
claim, plaintiffs must establish that the benefits they received prior to the amendment were based
on a “tenable” or “permissible reading of the terms of the Plan.” Id. at *9–10. Based on the
foregoing, rather than solely relying on Phillips’s current interpretation, we will look to the text
of the Plan to decide whether the interpretation that Deschamps accrued benefits as a covered
employee prior to 1993 is plausible.

       As discussed above, the text of the Plan is at worst ambiguous, but at best, favors
Deschamps’s argument that he was a covered employee in 1983 under the classification of
“supervisor.” It is not untenable that Deschamps, in his capacity as a maintenance manager, was
a supervisor under the language of the Plan. Further, it is undisputed that as a result of the
change in the interpretation of this provision that excluded foreign employees from being
classified as covered employees, Deschamps’s benefits were decreased. Therefore, Deschamps
has established an anti-cutback violation and the district court did not err in granting summary
judgment in his favor on this claim.

                                                VI.

       We affirm the grant of summary judgment in Deschamps’s favor on his equitable
estoppel, breach of fiduciary duty, and anti-cutback claims, and remand for further proceedings
as may be appropriate.
