             IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Kenneth Greene,                               :
                             Petitioner       :
                                              :
                v.                            :   No. 2750 C.D. 2015
                                              :   Argued: December 12, 2016
Unemployment Compensation Board               :
of Review,                                    :
                    Respondent                :


BEFORE:         HONORABLE ROBERT SIMPSON, Judge
                HONORABLE JOSEPH M. COSGROVE, Judge
                HONORABLE BONNIE BRIGANCE LEADBETTER, Senior Judge


OPINION
BY JUDGE SIMPSON                              FILED: March 10, 2017

                In this late appeal case we are asked whether conduct constituting an
administrative breakdown must involve the right to or necessity for filing an
appeal, or whether the “breakdown” conduct may apply more broadly to other
types of misinformation.


               In particular, Kenneth Greene (Claimant), now represented by
counsel, petitions for review of an order of the Unemployment Compensation
Board of Review (Board) that adopted a referee’s decision dismissing Claimant’s
appeal as untimely under Section 501(e) of the Unemployment Compensation Law
(Law).1 Claimant asserts he is entitled to an appeal nunc pro tunc because he


       1
           Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S.
§821(e).
based his decision not to appeal on misleading information provided by
unemployment compensation service center representatives (UC representatives),
from the Department of Labor and Industry (Department), who advised him he
could not collect unemployment compensation (UC) benefits while also collecting
severance pay.2 For the reasons that follow, we affirm.


                                    I. Background
             Claimant testified he worked for Mondelez Global (Employer) as a
material handler before being laid off in May 2015. Referee’s Hr’g, Notes of
Testimony (N.T.), 10/19/15, at 4-5. Well before the layoff, Claimant learned of
Employer’s plan to shut down. N.T. at 5. In January 2014, Employer arranged for
UC representatives to speak to employees at a town hall meeting about issues
related to their layoffs. Id. at 5-6. The UC representatives discussed severance
pay. N.T. at 6.


             Despite the information received in January 2014 from the UC
representatives, Claimant made an initial UC claim in December 2014. Certified
Record (C.R.), at Item #1 (Claim Record). Moreover, although he was recalled to
work for some time, he re-opened his claim in May 2015. Id. When asked in
Question No. 10 of the Claimant Questionnaire whether his union’s agreement


      2
          As discussed below, the law changed regarding whether severance payments were
deductible from UC benefits, effective January 1, 2012. Here, UC representatives failed to
advise Claimant at a pre-separation meeting that the new severance payment deduction only
applied to severance agreements made after January 1, 2012. Claimant’s severance agreement
preceded that date.




                                            2
with Employer providing for a severance payment existed prior to January 1, 2012,
Claimant answered “no.” See C.R. at Item #3 (Claimant Questionnaire at #10).3


              On June 23, 2015, a UC service center sent Claimant a notice of
determination advising him that his severance pay was deductible under Section
404(d)(1) of the Law, 43 P.S. §804(d)(1).4 This resulted in a revised weekly
benefit rate of $0 for the claim weeks ending 5/15/15 through 9/12/15, and $0 for
claim week ending 9/19/15. In short, Claimant was not eligible for his full weekly
benefit amount until the week ending September 26, 2015. C.R. at Item #4.


              The notice of determination indicated a right to appeal the
determination on or before July 8, 2015. C.R. at Item #4. Claimant testified he
received the notice and was aware of the appeal deadline. N.T. at 7. However,
Claimant testified, based on the information received from the UC representatives
in January 2014, he believed he could not collect UC benefits while receiving
severance pay. Id.

       3
          At the subsequent referee’s hearing, Claimant’s union representative, Kathleen
Brambrinck (Union Representative), objected to the admission of the Claimant Questionnaire
into the record during the hearing on the timeliness of the appeal. Union Representative
explained that the union members may have misinterpreted the question to mean did they get
severance pay prior to 2012. N.T. at 4. Nevertheless, the referee admitted the Claimant
Questionnaire into the record. Id. Near the close of the hearing, Union Representative stated
that Claimant and other union members knew long before 2012 that their contract included
severance pay. N.T. at 13. This information is relevant to the underlying merits of Claimant’s
appeal, which the referee and the Board did not reach.

       4
         The notice of determination explained that the amount of the deduction would be
determined by subtracting 43% of Claimant’s three-year annual wage ($19,417) from the total
amount of the severance payment ($39,112.50). Certified Record (C.R.) at Item #4 (Notice of
Determination).



                                              3
            Nevertheless, on September 25, 2015, Claimant filed an appeal of the
notice of determination after being made aware that the severance deduction did
not apply to him because the severance provision of his contract existed prior to
January 2012. N.T. at 8.


            The Department afforded Claimant a referee’s hearing. As noted
above, Claimant testified that he and his coworkers relied on the 2014 information
provided by the UC representatives, which indicated that Employer’s employees
could not draw unemployment while receiving severance.          N.T. at 7-10.     In
particular, Claimant testified that based on the 2014 information provided by the
UC representatives, he did not question the June 2015 notice of determination.
N.T. at 8. Claimant only appealed after he learned that other employees were
collecting both severance and UC benefits. N.T. at 12.


            Ultimately, the referee dismissed Claimant’s petition as untimely,
noting she had no jurisdiction to accept an appeal filed after the expiration of the
statutory appeal period, absent limited exceptions not applicable there. Ref. Op.,
10/21/15, at 2. The referee found that “[t]he record does not indicate that the
claimant was misinformed or misled regarding his right to appeal.” Id., Finding of
Fact (F.F.) No. 7. The referee also found that “[t]he record does not indicate that
the filing of the late appeal was caused by fraud or its equivalent by the
administrative authorities, by a breakdown in the appellate system, or by non-
negligent conduct.” F.F. No. 8 (emphasis added).




                                         4
              On appeal, the Board affirmed. In so doing, it adopted the referee’s
findings and conclusions. Claimant petitions for review.5


                                     II. Discussion
                                     A. Argument
              Claimant contends the Board erred in dismissing his appeal as
untimely where UC representatives advised Claimant at a town hall meeting that
he could not collect UC benefits while collecting severance pay.


                               B. Claimant’s Argument
              Claimant contends his appeal should be reinstated because an
administrative breakdown caused the untimeliness of his appeal. Citing Union
Electric Corporation v. Board of Property Assessment, Appeals & Review of
Allegheny County, 746 A.2d 581 (Pa. 2000), Claimant contends the UC
representatives, as official representatives of the Department, provided Claimant
with misleading information about his eligibility for UC benefits.               Claimant
reasonably relied on this information because the UC representatives were
individuals of authority. Consequently, when Claimant received the notice of
determination explaining the severance deduction, he had no reason to believe it
contained an error necessitating an appeal.



       5
          Our review is limited to determining whether the necessary findings of fact were
supported by substantial evidence, whether errors of law were committed, or whether
constitutional rights were violated. Oliver v. Unemployment Comp. Bd. of Review, 5 A.3d 432
(Pa. Cmwlth. 2010) (en banc).




                                            5
             More specifically, Claimant asserts that our Supreme Court in Union
Electric addressed the definition of a breakdown in the court’s operations.
Thereafter, the Court determined that a nunc pro tunc appeal may be granted when
an “administrative body acts negligently, improperly or in a misleading way.”
Union Electric, 746 A.2d at 584.


             In Union Electric, a county board of assessment issued an order
extending the deadline to file tax assessment appeals. However, the board did not
have authority to extend the deadline. Nonetheless, an appeal was filed after the
board extended the deadline.       Given those circumstances, the Supreme Court
reasoned that the board’s negligent action in extending the deadline constituted a
breakdown in the trial court’s operations such that the appellants should be allowed
to appeal nunc pro tunc. See Union Electric, 746 A.2d at 584. In allowing the
appeals, the Court noted, despite the lack of actual authority, the board was
cloaked with apparent authority because it was the reviewing body, and that the
appellants reasonably relied on this appearance of authority.


             Claimant also cites Stana v. Unemployment Compensation Board of
Review, 791 A.2d 1269 (Pa. Cmwlth. 2012). In Stana, the claimant received an
October 2000 notice that she qualified for a maximum of 16 weeks of UC benefits
and that she had until November 8, 2000 to appeal the notice. Believing the
maximum number of weeks was too low, the claimant contacted a UC
representative. As a result of that contact, the claimant felt that the problem was
settled and no further action on her part was needed. However, when in January




                                         6
2001 the claimant received another notice stating she had only four weeks of
benefits left, she appealed the October 2000 notice of determination.


            In dismissing the claimant’s appeal, the referee found that the
claimant was not misinformed nor in any way misled regarding her right of appeal.
Without making any additional findings, the Board affirmed.             The claimant
petitioned for review. In vacating the Board’s order in Stana, we reasoned:

                   Under the Law, failure to file an appeal within
            fifteen days ordinarily mandates dismissal of the appeal
            unless there is some adequate excuse for the late filing.
            However, a showing of fraud or breakdown in the
            administrative process may justify an appeal nunc pro
            tunc. Negligence on the part of an administrative official
            may be deemed the equivalent of fraud. Furthermore,
            ‘where a person is unintentionally misled by an officer
            who is authorized to act in the premises, courts will
            relieve an innocent party of injury consequent on such
            misleading act, where it is possible to do so.

Stana, 791 A.2d at 1271 (citations omitted).

            In Stana, we reasoned that the claimant’s testimony, if believed by the
fact-finder, may be sufficient to allow an appeal nunc pro tunc. However, the
referee’s findings included no credibility determinations regarding the claimant’s
excuse for her untimely appeal. In particular, the Court stated, the referee simply
found the claimant was not misled as to her right to appeal; however, neither the
referee nor the Board determined whether the claimant was misled about the
necessity of filing an appeal under the circumstances of that case. Therefore, we




                                         7
remanded for credibility determinations relating to the conversation the claimant
asserted took place and the reasons for the claimant’s late filing of her appeal.6


              As further support, Claimant cites In re Borough of Riegelsville From
the Bucks County Board of Assessment & Revision of Taxes, 979 A.2d 399 (Pa.
Cmwlth. 2009), which dealt with the tax exempt status of recently-acquired
government real estate. In Riegelsville a tax assessment board issued notices of
assessment for three properties, which incorrectly listed individual trustees rather
than the borough as owners of three properties.               Thereafter, a board official
informed the borough’s counsel that all assessment records regarding the
borough’s ownership of the three properties were “o.k.” The borough’s counsel
mistakenly took this to mean that the properties were granted tax exempt status. In
the months that followed, the borough learned the board did not grant the
properties tax exempt status. Ultimately, the borough sought an appeal nunc pro
tunc to challenge the assessments. The trial court denied the appeal, noting it was
without the authority to extend the time for a party seeking an exemption and that
neither exceptional circumstances nor fraud warranted a nunc pro tunc appeal.


              In reversing, this Court found that the board official’s statement that
the ownership issue was corrected and that the borough owned the land gave rise to
a reasonable presumption that the government-owned property was exempt from


       6
          The dissent in Stana noted that the claimant spoke with an employee of the job center
who told her she should have enough credits to receive 26 weeks of benefits. Notably, the
dissent recognized, the referee and the Board found Claimant was not misled or misinformed in
any way regarding her right to appeal. As such, the dissent reasoned that a credibility
determination was implicit in those findings.



                                              8
taxation. As such, where the board knew of the change in ownership from private
to government-owned, it was reasonable for the borough to presume an assessment
appeal was unnecessary. To that end, the Court noted that a presumption that
government-owned property is tax exempt was consistent with assessment law.


             In addition, Claimant cites two unreported Commonwealth Court
cases:7 Berenzak v. Unemployment Compensation Board of Review (Pa. Cmwlth.,
No. 1366 C.D. 2011, filed July 20, 2012) 2012 WL 8682665 and Walsh v.
Unemployment Compensation Board of Review (Pa. Cmwlth., No. 1248 C.D.
2012, filed May 13, 2013) 2013 WL 3982771. In Berenzak, the claimant was
initially granted benefits, and the employer appealed.          Thereafter, the referee
issued a decision finding the claimant ineligible for benefits. Significantly, after a
conversation with a UC representative and her employer, the claimant believed she
would continue to receive benefits. Further, once she stopped receiving benefits,
she called the UC representative, who told her it was a mistake that would be
cleared up. Two weeks later, after the appeal period from the referee’s denial of
benefits expired, the UC representative called the claimant and told her she needed
to appeal. Ultimately, the referee dismissed the appeal as untimely, noting the UC
authorities did not mislead the claimant concerning her right or the necessity to
appeal. The Board affirmed the referee.




      7
         Unreported cases may be cited as persuasive. See Commonwealth Court Internal
Operating Procedure 414, 210 Pa. Code §69.414 (an unreported panel decision of the
Commonwealth Court, issued after January 15, 2008, may be cited for its persuasive value).



                                            9
             On appeal, we remanded to the Board for findings as to (1) whether a
UC representative misled the claimant to believe that a mistake occurred that could
be resolved without a hearing; (2) whether the service center’s determinations were
confusing or whether they misled or misinformed the claimant; and, (3) whether
the UC representative instructed the claimant to appeal the referee’s decision
before or after the expiration of the appeal period. We noted that without such
specific findings, we would be unable to determine whether the claimant was
actually misled by the UC authorities as to constitute a breakdown in the
administrative process.


             In Walsh, the claimant, who obtained a part-time holiday position
while receiving benefits, properly reported her temporary earnings, which did not
exceed her partial benefit credit, to the UC authorities.        However, the UC
authorities mistakenly terminated her benefits for a reporting violation and issued a
January 2012 (first) notice of determination, which the claimant appealed. Further,
when the claimant’s part-time seasonal position ended, the UC authorities
mistakenly terminated her benefits based on a voluntary quit. To that end, the
service center issued a February 2012 (second) notice of determination, finding the
claimant ineligible for benefits based on a voluntary quit without necessitous and
compelling cause.


             Following a hearing in March 2012, a referee (first referee) reversed
the first notice of determination and found the claimant eligible for benefits,
finding claimant properly reported her earnings and noting that the service center
mistakenly attributed her earnings to multiple employers. Thereafter the claimant



                                         10
received one lump sum payment, but nothing further. The claimant then made
several phone calls to the UC authorities, who assured her everything was okay.
However, on March 28, 2012, the claimant learned she needed to file an appeal of
the second determination.


             Two days later, the claimant filed a late appeal. Before a different
referee (second referee), the claimant and her husband testified they did not know
an additional issue (voluntary quit of seasonal part-time job) remained outstanding,
and the service center assured them that everything was in order. Following a
hearing on the claimant’s late appeal, the second referee dismissed it as untimely
and the Board affirmed.


             On appeal, we reversed, noting that the service center’s errors in
mishandling Claimant’s claim, which resulted in two erroneous notices of
determination, constituted a breakdown in the administrative process which put
Claimant in a confusing position where she did not understand the need for the
second appeal.


             Similar to the claimants in Stana, Riegelsville, Berenzak and Walsh,
the claimant asserts he was misinformed or misled by the UC representatives,
which resulted in his belief that he had no reason to file an appeal. To that end, the
claimant testified he never questioned the UC representatives, who Claimant
believed were “pretty great with information that they have.” N.T. at 8. Claimant
further testified he did not look up severance pay in his UC handbook because the
UC representatives told him he could not receive it. N.T. at 13. Claimant also



                                         11
asserts the UC representatives did not couch their presentation with statements
such as if you disagree with us, you can appeal.

             In light of the clear and explicit information provided by the UC
representatives to Employer’s employees at the pre-termination meeting, Claimant
argues he reasonably relied on their apparent authority. See Tarlo v. Univ. of
Pittsburgh, 443 A.2d 879 (Pa. Cmwlth. 1982) (appellant’s counsel reasonably
relied on official’s misrepresentation that appeal must be filed within 30 days of
receipt of the letter (rather than 30 days after entry of the order); mistakes,
although unintentional, having an effect equivalent to fraud should not free an
agency of its statutory obligation to review its actions). Negligence on the part of
an administrative official may be deemed the equivalent of fraud. Stana.


             Under these circumstances, Claimant argues, the courts must look
beyond whether he was misled as to his right to appeal. Rather, the courts should
also evaluate whether he was misled as to the necessity of filing an appeal. To that
end, Claimant asserts that although the courts have reinstated appeals where the
appellant was misled as to his appeal rights, the courts have never held that to be
the sole reason for finding an administrative breakdown.             See Flynn v.
Unemployment Comp. Bd. of Review, 159 A.2d 579 (Pa. Super. 1960) (case
remanded to Board for additional findings as to whether a UC interviewer misled
the claimant and dissuaded her from taking an appeal; an appeal period may be
extended when it is possible to relieve an injured party from the consequences of
its reliance on a misrepresentation).




                                        12
                              C. Board’s Response
            The Board contends nearly all of the cases Claimant cites involve
misleading information provided after an adjudication issued but before an appeal
period expired. Here, however, the UC representatives provided the misleading
information months before the Department issued its notice of determination.


            The Board asserts the present case is more similar to Pickering v.
Unemployment Compensation Board of Review, 471 A.2d 182 (Pa. Cmwlth.
1984).   In Pickering, the Department issued a December 7, 1981 notice of
determination deducting the claimant’s disability pension from his benefits. The
notice informed the claimant that he had 15 days to appeal the determination. The
claimant, however, did not appeal until February 1982, and the referee dismissed
the appeal as untimely. Before this Court, the claimant argued that in a separate
December 1981 decision the Board held that a different claimant’s pension was not
deductible from his benefits. Thus, the UC authorities should have known of that
case and advised him about it so he could timely appeal. The claimant, however,
testified that the UC authorities advised him in October 1981, months before the
notice of determination, that any appeal would have little chance of success.
Ultimately, we reasoned that the UC authorities’ misinterpretation and
misapplication of the law did not constitute willful or negligent conduct equivalent
to fraud, but rather simple legal error which the administrative appeal process was
designed to remedy. However, that requires that the claimant file a timely appeal.


            In Phares v. Unemployment Compensation Board of Review, 482
A.2d 1187 (Pa. Cmwlth. 1984), the UC authorities advised the claimant, after his



                                        13
discharge from the Air Force, that he was denied benefits because of his eligibility
for reenlistment.     However, prior to his termination, the claimant’s sergeant
advised him that he could not reenlist. Nonetheless, the claimant did not timely
appeal because he believed the UC authorities’ assertion that he could reenlist.
When the claimant tried to reenlist, however, he was informed he could not do so
for two years. The referee dismissed the claimant’s appeal for untimeliness, and
the Board affirmed.


             Citing Pickering, this Court affirmed, noting the UC authorities’
misinterpretation of the law constituted only legal error, not fraud or its equivalent,
which would justify extension of the appeal period.          Moreover, prior to his
termination, the claimant’s sergeant informed him that he could not reenlist. This
should have put the claimant on notice of the need to clarify whether he should
appeal the notice of determination when he received it.


             In the present case, the Board argues the UC representatives’
misinterpretation of the applicability of the deduction for severance pay similarly
constituted legal error, not fraud. As such, a timely appeal could have remedied
the situation. Here, Claimant did not testify the UC representatives told him not to
file an appeal. However, Claimant did not read the entire notice of determination
or look up severance pay in the UC handbook that the UC representatives gave
him. N.T. at 7, 12-13.


             In addition, the Board cites our recent unreported decision in Cardone
v. Unemployment Compensation Board of Review (Pa. Cmwlth., No. 2713 C.D.



                                          14
2015, filed July 27, 2016) 2016 WL 4069228, which involved the same deduction
for severance pay in Section 404(d)(i)(iii) of the Law. The service center’s notice
of determination advised the claimant that his weekly benefit rate was $0 due to
the deductible severance pay. The notice included an appeal deadline of July 24,
2015. However, the claimant did not file his appeal until September 2015. At a
hearing on the timeliness of the appeal, the claimant testified he twice contacted
the UC authorities after receiving the notice, and both times they told him he must
run his severance out before he can receive benefits. The claimant also stated that
the UC authorities did not discuss his right to appeal the notice of determination.


             Ultimately, the referee dismissed the appeal as untimely, concluding
that the claimant was not misled about his appeal rights or prevented from
appealing as a result of fraud or an administrative breakdown.            The Board
affirmed.


             Before this Court, the claimant argued he was entitled to an appeal
nunc pro tunc because his untimely appeal resulted from his reliance on the UC
authorities’ statements about his ineligibility for UC benefits, which he
characterized as an administrative breakdown. This Court, however, observed that
an administrative breakdown occurs where an administrative board or body is
negligent, acts improperly or intentionally misleads a party.        In rejecting the
claimant’s argument, we reasoned:

                    Here, [the claimant] acknowledged that the Notice
             included instructions for filing a timely appeal. Although
             [the claimant] testified that he relied on the Department
             employees’ statements over the telephone that [he] could
             not receive UC benefits due to his deductible severance


                                         15
             pay, the employees’ alleged statements merely reiterated
             the basis for the Department’s determination. Because
             the record is void of any evidence that the Department
             employees misled or misinformed [the claimant] about
             [his] right to appeal, [the claimant’s] reliance on the
             employees’ statements does not constitute an
             administrative breakdown.

Cardone, Slip Op., at 4.


             Notably, the Board continues, if an incorrect statement about
eligibility for benefits made after the notice of determination issued is not an
administrative breakdown, a similar incorrect statement made months before the
determination issued cannot be considered an administrative breakdown.
Pickering (misinformed interpretation of the law offered months prior to
determination does not constitute a fraudulent deprivation of the claimant’s appeal
rights).


             In sum, the Board contends the misrepresentations by the UC
representatives simply constituted legal error which the administrative appeal
process was designed to remedy. However, to correct such errors, a claimant must
file a timely appeal. Because Claimant failed to timely appeal, the Board asserts it
did not err or abuse its discretion in affirming the referee’s dismissal of Claimant’s
appeal under Section 501(e) of the Law.


                                    D. Analysis
             Prior to January 1, 2012, severance payments received by an
employee based on separation from employment were not deductible from the



                                          16
employee’s UC benefits.     Killian-McCombie v. Unemployment Comp. Bd. of
Review, 62 A.3d 498 (Pa. Cmwlth. 2013).


              However, on January 1, 2012, Section 404(d)(1)(iii) of the Law
became operative. That provision requires the deduction of severance payments
from UC benefits. Nonetheless, the severance pay amendments do not apply to
severance pay agreements entered into prior to January 1, 2012. See Killian-
McCombie, 62 A.3d at 500 n.3. In the present case, Claimant ultimately testified
he had a severance agreement in place with Employer prior to January 2012. See
N.T. at 13.


              But, the UC representatives at a January 2014 meeting arranged by
Employer incorrectly advised Claimant that he could not collect UC benefits while
receiving severance pay.    Despite this information, Claimant applied for UC
benefits in December 2014. Also, despite this information Claimant re-opened his
claim in May 2015 while receiving severance payments.


              During his application, Claimant failed to inform the compensation
authorities that his severance agreement pre-dated January 2012. As a result, he
received a June 2015 notice of determination indicating, after deduction of
severance pay, eligibility for benefits of $0. Because Claimant believed what the
UC representatives told him in January 2014, he did not appeal the June 2015
notice of determination.    The Board points out the UC representatives never
advised Claimant not to appeal.




                                       17
             While we agree with Claimant that conduct which misleads a party
regarding the necessity to appeal could be the basis for nunc pro tunc relief, we
respectfully disagree that this case involves misinformation regarding the necessity
for an appeal.    Necessity-of-appeal type cases involve statements or actions
suggesting that an appeal is not allowed, an appeal could wait, or further corrective
action is unnecessary.      See, e.g, Flynn (claimant allegedly told by claim
representative that she could not take appeal, that she didn’t have a leg to stand on;
remanded for credibility determinations); Walsh (two erroneous notices of
determination; claimant thought all issues resolved at hearing on first notice of
determination; during several subsequent phone conversations with compensation
authorities, claimant told “everything was fine” or “time needed to pass”);
Bereznak (claimant allegedly told by claim representative benefits should be fine,
that a hearing would not be necessary); Riegelsville (board official told borough’s
counsel that all records were “o.k.”); Stana (after meeting with claim
representative, claimant believed matter corrected and no further action necessary;
remanded for credibility determinations); W. Greene Sch. Dist. v. Unemployment
Comp. Bd. of Review, 535 A.2d 697 (Pa. Cmwlth. 1988) (claimant allegedly told
by claim representative that appeal could wait); Berry v. Unemployment Comp.
Bd. of Review, 382 A.2d 487 (Pa. Cmwlth 1978) (claimant allegedly told by claim
representatives he could not appeal).


             In this case, there are simply no statements attributable to
compensation authorities that address the availability, timing or need for an appeal.
We conclude that not every misstatement by an apparently authoritative person
will justify a nunc pro tunc appeal; rather, the misinformation must relate to the



                                         18
availability, timing or need for an appeal. Therefore, we conclude that the cases
relied upon by Claimant are not controlling here.


             The Supreme Court’s decision in Union Electric is consistent with this
conclusion. Union Electric involved the timing of an appeal. The assessment
board improperly extended the time for the landowners to appeal. Because the
board had apparent authority to do so, the Supreme Court allowed the late appeal.
Insofar as Union Electric involved a misunderstanding relating to the availability,
timing or need for an appeal, its holding does not support relief under the facts
here.


             As to the timing of the misleading statements in this case, we note that
almost all the cases where a nunc pro tunc appeal was allowed involve statements
attributed to compensation authorities after the issuance of a notice of
determination and during the period when an appeal is allowed. However, we do
not believe that only misleading statements during the appeal period can be
considered for nunc pro tunc purposes. Nevertheless, a fact-finder may take into
consideration both the remoteness of the statements and the relevance of
intervening events in determining whether misleading statements caused a delay in
filing an appeal.


             Here, the misleading statements occurred about 18 months before the
appeal period began to run. In the interim, the Claimant filed an initial claim and
then re-opened his claim. Also, the Claimant received the UC Handbook, which
contained accurate written information regarding deductibility of severance pay.



                                         19
Ref. Op., 10/21/15 at 2 (“[T]he Referee finds that the claimant was sent the UC
Handbook, which gives information on severance pay, and was aware that he could
file an appeal to the determination of the Service Center if he disagreed with it.”).
Further, the Claimant received accurate written information about his appeal rights.
Id.   Given the fact-finder’s focus on relevant, intervening events, we discern
neither an error of law nor an abuse of discretion in the Board’s adopted finding
that “[t]he record does not indicate that the filing of the late appeal was caused by
fraud or its equivalent by the administrative authorities, by a breakdown in the
appellate system, or by non-negligent conduct.” Ref. Op., F.F. No. 8 (emphasis
added).


              Moreover, after reviewing the cases cited by both parties, we conclude
the circumstances in the present case are most similar to those in our 2016
unreported decision in Cardone. We therefore adopt the reasoning of Cardone as
persuasive.    This recent decision supports our holding that misinformation
supporting a nunc pro tunc appeal must relate to the availability, timing or need for
an appeal.


              In both Cardone and the present case, the claimants failed to file
timely appeals from notices of determination indicating that the claimants’ weekly
benefit rate was $0 due to deduction of their severance pay. Also, in both cases,
the claimants were told by UC representatives or employees that they must run
their severance out before they could receive UC benefits. Further, in neither case
were the claimants misled or misinformed regarding their rights to appeal the
notices of determination.



                                         20
             Similar to Cardone and the other cases cited by the Board, nothing in
the record indicates the UC representatives attempted to dissuade or discourage
Claimant from appealing the notice of determination.              We acknowledge
misinformation regarding the deductibility of Claimant’s severance pay from UC
benefits. However, as discussed in Pickering, the UC representatives’
misinterpretation of the Law does not constitute conduct equivalent to a fraudulent
deprivation of Claimant’s appeal rights. Rather, it constitutes “legal error, not
fraud, and it is just such errors which the administrative process was designed to
remedy.” See Pickering, 471 A.2d at 184 (emphasis added); see also Ridgeway v.
Unemployment Comp. Bd. of Review, (Pa. Cmwlth., No. 1977 C.D. 2009, filed
March 29, 2010), 2010 WL 9514426 (unreported).


             Nonetheless, Claimant contends Cardone is distinguishable for several
reasons.   First, according to Claimant, “the timing of misleading or incorrect
information has no legal bearing on whether an administrative breakdown occurred
as long as the information was received prior to the appeal deadline.” Reply Br. of
Pet’r at 2-3. Second, Claimant asserts, the misinformation given to the claimant
from a claims representative in Cardone “is not comparable” to the misinformation
given to Claimant here, because it came during a Department-sanctioned
information session. Id. at 3. Third, the Cardone court did not reference the earlier
decision in Stana, suggesting a lack of awareness that misinformation about the
necessity of an appeal can support nunc pro tunc relief. Id.


             We reject these attempts to distinguish our recent decision in Cardone.
As stated above, a fact-finder may take into consideration the remoteness of



                                         21
allegedly misleading statements, together with the significance of intervening
events, in considering whether the statements caused a late appeal. Also, we
dismiss Claimant’s suggestion that misinformation in different cases should be
compared and evaluated. In the absence of some reasonable, objective standard for
comparison, such an approach is unworkable, and it risks unpredictable and
arbitrary results.   Stated differently, we are unable to distinguish between
misinformation during telephone calls with a Department representative (Cardone)
and misinformation from a UC representative at a Department-sanctioned meeting
(this case). Finally, as discussed above, this case is not about misinformation
regarding the availability, timing or need for an appeal; therefore, the failure of the
Cardone court to cite Stana is of no moment.


             Further, Claimant attempts to distinguish Pickering, a case which
preceded Union Electric. In Union Electric, Claimant asserts, the Supreme Court
expanded the concept of administrative breakdown to include not just fraudulent
conduct but also negligent, improper and misleading acts by an agency.              In
Pickering, however, this Court reiterated a higher “fraud or its equivalent”
standard.


             We decline to embrace Claimant’s attempt to distinguish Pickering
because it relied on an outdated, higher standard. The Pickering court set forth a
standard for nunc pro tunc relief consistent with the Supreme Court’s later decision
in Union Electric. Thus, the Pickering court recognized that nunc pro tunc relief is
available “only where it can be shown that the compensation authorities have




                                          22
engaged in fraudulent conduct or its equivalent, i.e. wrongful or negligent
conduct.” Pickering, 471 A.2d at 183-84 (citations omitted, emphasis added).


             In short, the January 2014 statements by the UC representatives here
may have misinformed Claimant as to the deductibility of his severance payments.
But, the misinformation did not dissuade him from applying for UC benefits. After
receiving the misinformation, Claimant was given accurate, written information
about deductibility of severance payments in the UC Handbook, and he was given
accurate, written information about his appeal rights in the notice of determination.
Claimant was not misled as to the availability, timing or need for an appeal.
However, Claimant did not timely appeal. Therefore, the Board did not err in
denying Claimant’s untimely appeal. Accordingly, we affirm.




                                       ROBERT SIMPSON, Judge




                                         23
       IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Kenneth Greene,                       :
                       Petitioner     :
                                      :
           v.                         :   No. 2750 C.D. 2015
                                      :   Argued: December 12, 2016
Unemployment Compensation Board       :
of Review,                            :
                    Respondent        :



                                    ORDER

           AND NOW, this 10th day of March, 2017, for the reasons stated in the
foregoing opinion, the order of the Unemployment Compensation Board of Review
is AFFIRMED.




                                     ROBERT SIMPSON, Judge
         IN THE COMMONWEALTH COURT OF PENNSYLVANIA


Kenneth Greene,                          :
                  Petitioner             :
                                         :
            v.                           :
                                         :
Unemployment Compensation                :
Board of Review,                         :   No. 2750 C.D. 2015
                 Respondent              :   Argued: December 12, 2016


BEFORE:     HONORABLE ROBERT E. SIMPSON, Judge
            HONORABLE JOSEPH M. COSGROVE, Judge
            HONORABLE BONNIE BRIGANCE LEADBETTER, Senior Judge



DISSENTING OPINION
BY JUDGE COSGROVE                            FILED: March 10, 2017



            While I recognize the thoughtful analysis offered by the Majority, I
must dissent. The question of whether permission to appeal nunc pro tunc should
be granted is one which lies in equity. See Bass v. Bureau of Corrections, 401
A.2d 1133 (Pa. 1979); see also, Schofield v. Department of Transportation, Bureau
of Driver Licensing, 828 A.2d 510, 512 (Pa. Cmwlth. 2003). At its core, this is a
simple matter of fairness.     There is no question in this case that misleading
information by a governmental entity was provided to Claimant Kenneth Greene.
This information, at the very least, influenced (if not outright controlled)
Claimant's decision making process, and created an impediment to the timely filing
of the appeal. Submitting the equitable question to the standard employed by the
Majority places such a noose around it as to choke it of all sense of fairness. As I
would reverse the decision below, I am compelled, respectfully, to dissent.




                                      ___________________________
                                      JOSEPH M. COSGROVE, Judge




                                     JMC - 2
