                            IN THE SUPREME COURT OF MISSISSIPPI
                                     NO. 98-CA-00643-SCT
SHIRLEY H. POWELL
v.
THE CITY OF PASCAGOULA, MISSISSIPPI AND SHANNON J. BROOM

DATE OF JUDGMENT:                                 03/30/1998
TRIAL JUDGE:                                      HON. JAMES W. BACKSTROM
COURT FROM WHICH APPEALED:                        JACKSON COUNTY CIRCUIT COURT
ATTORNEY FOR APPELLANT:                           DAVID C. FRAZIER
ATTORNEYS FOR APPELLEES:                          ROBERT W. WILKINSON
                                                  ADAM STONE
NATURE OF THE CASE:                               CIVIL - PERSONAL INJURY
DISPOSITION:                                      REVERSED AND REMANDED - 12/16/1999
MOTION FOR REHEARING FILED:
MANDATE ISSUED:                                   01/06/2000



      BEFORE PRATHER, C.J., SMITH AND COBB, JJ.
      COBB, JUSTICE, FOR THE COURT:
                                      STATEMENT OF THE CASE

¶1. This is yet another case caught in the transition from "strict compliance" to "substantial compliance" with
regard to the notice of claims requirements of the Mississippi Tort Claims Act, Miss. Code Ann. § 11-46-
11 (Supp. 1999). The appeal before this Court is from the trial court's summary judgment in favor of the
City of Pascagoula and Pascagoula Police Officer Shannon J. Broom.

¶2. The automobile accident which resulted in the case sub judice occurred on November 28, 1995. On
February 12, 1996, plaintiff Shirley H. Powell's attorney hand delivered a notice letter addressed to the
Pascagoula City Clerk, Ms. Brenda Reed.(1) The letter stated that he represented the plaintiff with respect
to injuries she sustained when her automobile was struck by the City of Pascagoula police automobile being
operated by Officer Broom. In the notice letter, Powell's attorney requested that he be contacted "[o]nce
you and the City's insurance carrier has [sic] had an opportunity to consider this matter," and further stated
that "if this matter has not been resolved within ninety (90) days of the date of this letter" he would
commence a civil action against the City of Pascagoula and Officer Broom. In argument during the hearing
on the defendants' Motion to Dismiss, Powell's attorney explained that he addressed the letter to the city
clerk after contacting the city attorney "out of an abundance of caution", and asking him about the proper
person on whom to serve the letter. After receiving an uncertain response, Powell's attorney asked if
Brenda Reed would be the correct person, to which the city attorney responded something to the effect that
"she is the city clerk. I guess that's as good as any." The city attorney did not deny this explanation of the
February 1996 conversation, but did say that, because it was a couple of years ago, he had "absolutely no
memory of it."

¶3. The record is silent on what, if any, contact was made between the City and Powell's attorney between
the delivery of the letter in February 1996 , and the filing of Powell's original complaint in the Jackson
County Circuit Court on August 20, 1996. The complaint demanded actual and compensatory damages,
together with attorney fees, court costs and pre-judgment interest from November 28, 1995, the date on
which Powell was injured when officer Broom's vehicle struck her vehicle.

¶4. The City and Broom answered and stated their affirmative defenses, denying fault and liability, and
claiming governmental immunity and the court's lack of subject matter jurisdiction, stating that Powell had
failed to comply with the notice of claims requirements of Miss. Code Ann. §11-46-11 (Supp. 1999).

¶5. Four months later, the City and Broom filed a Motion to Dismiss claiming the trial court's lack of
jurisdiction. Following a hearing on the motion, the trial court denied the Motion to Dismiss, stating that
"substantial compliance" with the notice provisions was sufficient for the purposes of the statute, and that
Powell had substantially complied with those provisions.

¶6. The City and Broom filed a Motion for Reconsideration of Dismissal, or in the Alternative to Strike
Damages Over the Statutory Amount. On September 3, 1997, Powell was granted an extension of the
deadline to respond to the Motion for Reconsideration, in order that depositions of the City Attorney and
City Clerk might be taken. Subsequently Powell filed a Response in Opposition to the City's and Broom's
Motion for Reconsideration of dismissal, and then was allowed to file an Amended Complaint which added
the allegation that Officer Broom was speeding (a criminal offense) at the time of the accident, in reckless
disregard of the safety and well-being of the Powell and others. The Amended Complaint did not contain
additional information regarding Powell's address.

¶7. On March 30, 1998, the circuit judge reversed himself, and "reluctantly" granted the motion to dismiss,
treating it as a "summary judgment since matters outside the pleadings were submitted for consideration"
and declaring that "[a]lthough this Court is of the opinion that 'substantial compliance' is all that should be
required. . . our Supreme Court obviously feels otherwise by the pronouncements in Lumpkin and
Carpenter. Accordingly, this Court is duty bound to apply the strict compliance standard." On April 16,
Powell filed her Notice of Appeal.

¶8. Based upon this Court's decision in Carr v. Town of Shubuta, 733 So. 2d 261 (Miss. 1999) which
overruled City of Jackson v. Lumpkin, 697 So. 2d 1179 (Miss. 1997) and Carpenter v. Dawson, 701
So. 2d 806 (Miss. 1997) and declared "substantial compliance" as the proper standard for compliance with
the statute, we reverse on the notice issue, finding that Powell substantially complied with the notice
requirements of Miss. Code Ann. §11-46-11, and we remand for further proceedings consistent with this
opinion.

                                     STATEMENT OF THE FACTS

¶9. Powell's action against The City of Pascagoula and police officer Shannon J. Broom arose out of an
accident which occurred as Broom was traveling approximately 60 miles per hour in a 35 miles per hour
speed zone. After stopping at an intersection, Powell was proceeding to turn across Highway 90, when
Broom, an on-duty city police officer, struck the side of her vehicle with the police car which he was
driving. Powell alleged that she suffered serious personal injuries and extensive damage to her vehicle. The
Police Department Supplementary Report, completed by an officer Butler, reflects the statement of a
witness who said that she "did not observe any blue lights flashing or hear a siren from the patrol vehicle"
before the accident. The City and Broom acknowledge that he was on patrol, but do not allege that he was
responding to any kind of emergency situation or a call. Broom contended that he never acted in reckless
disregard of the safety of anyone traveling in the area, and further, that Powell failed to check for oncoming
traffic and proceeded into the path of Officer Broom. At all times material herein, Broom was acting as an
agent of the City of Pascagoula in his position as a police officer of the City of Pascagoula Police
Department.

¶10. The Appellant raised only one issue on appeal:

      WHETHER THE LOWER COURT ERRED IN GRANTING THE APPELLEES'
      MOTION FOR RECONSIDERATION OF DISMISSAL FOR LACK OF JURISDICTION
      ON THE BASIS THAT THE APPELLANT'S NOTICE OF CLAIM LETTER PURSUANT
      TO § 11-46-11 WAS NOT IN "STRICT COMPLIANCE" WITH THE NOTICE
      REQUIREMENTS, AS OPPOSED TO "SUBSTANTIAL COM-PLIANCE"

                                            Standard of Review

¶11. This Court conducts de novo review of orders granting or denying summary judgment and examines
all the evidentiary matters before it - - admissions in pleadings, answers to interrogatories, depositions,
affidavits, etc. The evidence must be viewed in the light most favorable to the party against whom the
motion has been made. If, in this view, the moving party is entitled to judgment as a matter of law, summary
judgment should forthwith be entered in his favor. Otherwise, the motion should be denied." McCullough
v. Cook, 679 So. 2d 627, 630 (Miss. 1996) "The summary judgment motion is the only pretrial motion
which allows the Court to "go behind the pleadings" and consider evidence such as admissions, answers to
interrogatories, depositions, and affidavits. If this examination indicates there is no genuine issue of material
fact, the moving party is entitled to a judgment as a matter of law." Lattimore v. City of Laurel, 735 So.
2d 400, 402 (Miss. 1999), (citing Newell v. Hinton, 556 So. 2d 1037, 1041-42 (Miss. 1990)); Miss. R.
Civ. P. 56(c). "A fact is material if it tends to resolve any of the issues properly raised by the parties." Webb
v. Jackson, 583 So. 2d 946, 949 (Miss. 1991).

                                        Miss. Code Ann. § 11-46-11

¶12. At the time the cause of action arose, and the suit was brought sub judice, the notice provision of the
Mississippi Tort Claims Act, Miss. Code Ann. § 11-46-11 (Supp. 1999), read as shown below in regular
type. Words added or changed by the 1999 amendments to this section are shown in italics, as follows:

      (1) After all procedures within a governmental entity have been exhausted, any person having a claim
      for injury arising under the provisions of this chapter against a governmental entity or its employee
      shall proceed as he might in any action at law or in equity; provided, however, that ninety (90) days
      prior to maintaining an action thereon, such person shall file a notice of claim with the chief executive
      officer of the governmental entity, (Service of notice of claim may also be had in the following
      manner: If the governmental entity is a county, then upon the chancery clerk of the county
      sued; if the governmental entity is a municipality, then upon the city clerk, and if the
      governmental entity to be sued is a state entity as defined in Section 11-46-1(j), the service of
      notice of claim shall be had only upon that entity's chief executive officer) and, [i]f the
      governmental entity is participating in a plan administered by the board pursuant to Section 11-46-
      7(3), such chief executive officer shall notify the board of any claims filed within five (5) days after the
      receipt thereof.

      (2)(Every) [The] notice of claim required by subsection (1) of this section shall be in writing,
      delivered in person or by registered or certified United States mail. Every notice of claim shall contain
      a short and plain statement of the facts upon the claim is based, including the circumstances which
      brought about the injury, the extent of the injury, the time and place the injury occurred, the names of
      all persons known to be involved, the amount of money damages sought and the residence of the
      person making the claim at the time of the injury and at the time of filing the notice.

      (3) All actions brought under the provisions of this chapter shall be commenced within one (1) year
      next after the date of the tortious, wrongful or otherwise actionable conduct on which the liability
      phase of the action is based, and not after; provided, however, that the filing of a notice of claim as
      required by subsection (1) of this section shall serve to toll the statute of limitations for a period of
      ninety-five (95) days. . . .

Miss. Code Ann. § 11-46-11(Supp. 1999) (emphasis added to note change).

¶13. Powell's original notice letter contained all information required by statute except her residence
address. The City and Broom argued before the trial court that (1) the notice was defective because it did
not contain the plaintiff's address, as required by the statute, and (2) notice delivered to the city clerk was
not notification of the "chief executive officer", and therefore was improper.

¶14. The City and Broom concede on appeal that this Court subsequently ruled, in Reaves ex rel. Rouse
v. Randall, 729 So. 2d 1237 (Miss. 1998), that a notice of claim is sufficient so long as it "substantially
complies" with the statutory requirement. However, they contend that regardless of what standard the Court
applies, the notice did not "substantially" comply. Powell argues (1) the notice was not defective for lack of
her address because she was represented by counsel at that time and the notice bore the address of her
attorney, the address through which all communication was to be made, and (2) notice served on the City
Clerk was the equivalent of notification of the "chief executive officer", because all proper persons were
given actual notice by the City Clerk.

¶15. The City Attorney, who had held that position for 25 years, was asked when being deposed:

      Q. "Based upon your years of experience as the city attorney for the City of Pascagoula, is it your
      opinion that service of this letter (the February 12, 1996 letter from Powell's attorney) on Brenda
      Reed, in her position as city clerk, is - - provides the City with notice of the fact that they are being
      notified of a pending lawsuit?

      A. Well, we're notified. You know, the letter speaks for itself . . .

¶16. Later in his deposition, the City Attorney stated that only six cities out of 300 in the state of Mississippi
have a city manager form of government, and Pascagoula is one of the six. The City Attorney further stated
"[a]nd I was always somewhat in doubt as to whether either the mayor or the city manager was a chief
executive officer of the city." Powell argues that she substantially complied, and we agree.(2)
                            Substantial Compliance is the Proper Standard

¶17. In early cases construing the Mississippi Tort Claims Act (MTCA) this Court applied a standard of
strict compliance to the Section 11-46-11 notice of claim requirement. City of Jackson v. Lumpkin , 607
So. 2d 1179 (Miss. 1997); Carpenter v. Dawson, 701 So. 2d 806 (Miss. 1997). However, in Reaves
ex rel. Rouse v. Randall, 729 So. 2d 1237 (Miss. 1998), this Court initially applied a substantial
compliance standard. Then in Carr v. Town of Shubuta, 733 So. 2d 261 (Miss., Feb. 11, 1999), we
overruled Lumpkin and Carpenter and Holmes v. Defer, 722 So. 2d 624 (Miss. 1998), to the extent
that they required strict compliance. In Reaves, we stated:

      The purpose of the Act is to insure that governmental boards, commissioners, and agencies are
      informed of claims against them. Such notice encourages entities to take corrective action as soon a
      possible when necessary; encourages pre-litigation settlement claims; and encourages more
      responsibility by these agencies.

Reaves, at 1240.

¶18. In the present case, attachments to Powell's Response in Opposition to the Motion for
Reconsideration included the depositions of the City Attorney and the City Clerk, acknowledging that the
City did in fact receive the February 12, 1996 notice of claim letter. This fulfilled the statutory purpose of
giving the City an opportunity to investigate as well as permitting or encouraging amicable settlement. In the
present case, Powell and her attorney appear to have cooperated fully with the City. To hold that Powell's
omission of her address and her service of her notice letter upon the city clerk rather than the mayor or city
manager constituted lack of compliance sufficient to warrant dismissal, where the purpose of the statute had
been satisfied, would seem to render the statute a trap for Powell, thus depriving her of her day in court.

¶19. This Court has found substantial compliance in Alexander v. Mississippi Gaming Comm'n, 735
So. 2d 360 (Miss. 1999); and Ferrer v. Jackson County Bd. Of Supervisors, 741 So.2d 216 (Miss.
1999), as well as several others more recent, where it appeared that a good faith effort had been made to
provide the information to which they had access, and which they believed was required and to notify the
party whom they reasonably believed was responsible for acceptance of the notice.

¶20. It appeared that Powell made a reasonable, good faith effort to comply with the statute's requirements.
The City of Pascagoula received actual notice of her claim. Her notice letter included five of the six specific
facts that are to be included in the notice of claim pursuant to Miss. Code Ann. § 11-46-11(2). The City
suffered no actual prejudice as a result of Powell's failure to include her own address, where she was
represented by an attorney at the time and his address was included. Furthermore, the City was on actual
notice of Powell's address on the date of the incident, in that the police officer who reported the incident
included Powell's address on the Uniform Accident Report.

¶21. Because Powell's Notice bore the address of her attorney, we find this to be substantial compliance
with the statute.(3)




¶22. In Carr, we stated, "[E]ven though this Court now finds substantial compliance to be sufficient, we
stress that substantial compliance is not the same as, nor a substitute for, non-compliance. The
determination of substantial compliance is a legal, though fact-sensitive, question and is, therefore,
necessarily decided on an ad hoc basis." Carr, at 265. In the instant case, this Court finds that Powell
substantially complied with the statutory notice requirements.

                                                CONCLUSION

¶23. This Court finds that the trial court erred in granting the City and Broom's Motion for Reconsideration
of Dismissal and dismissing the case for lack of jurisdiction on the basis that Powell's notice of claim letter
was not in "strict compliance" with the notice requirements. The proper standard is "substantial compliance".
We find that Powell's notice of claim letter was in "substantial compliance" with the requirements. Therefore
the judgment of the trial court is reversed, and is remanded for further proceedings consistent with this
opinion.

¶24. REVERSED AND REMANDED.

      PRATHER, C.J., SULLIVAN AND PITTMAN, P.JJ., BANKS, SMITH,
      MILLS AND WALLER, JJ., CONCUR. McRAE, J., CONCURS IN
      RESULT ONLY.

1. During her deposition, the city clerk stated that her records reflected that, upon receipt of the notice letter
on February 14, 1996, she gave a copy of it to the city attorney and the city manager (through their
respective secretaries), and directly to the city personnel director. The city clerk stated that in her work for
the city she reported directly to the city manager. She was asked "If the City of Pascagoula were a
business, would you consider him (city manager) the chief executive officer?" She answered "Yes, sir."

2. We do so, particularly with regard to the issue of Powell's address discussed below, with this caveat:
"substantial compliance is not the same as, nor a substitute for, non-compliance. The determination of
substantial compliance is a legal, though fact-sensitive, question and is, therefore, necessarily decided on an
ad hoc basis." Carr v. Town of Shubuta, 733 So.2d 261, 265 (Miss. 1999).

3. The majority of courts in other jurisdictions have found substantial compliance when the claimants
included their attorney's address. Cameron v. City of Gilroy, 230 P. 2d 838, 841 ( Cal. Dist. Ct. App.
1951); Anderson v. San Joquin County, 217 P.2d 479 (Cal. Dist. Ct. App. 1950); McClintock v. Bi-
State Dev. Agency, 591 N.E.2d 967, 971 (Ill. App. Ct. 1992); State Dep't of Natural Resources v.
City of Waukesha, 515 N.W.2d 888, 990 (Wisc. 1994);

In McClintock, the Court affirmed a lower court's decision denying the defendant's Motion for Summary
Judgment in a claim brought under a Tort Immunity Act, stating:

      The letter unambiguously notified Bi-State of the plaintiff's injury, and its clear import is that litigation
      would result if a settlement could not be reached.[ ] The letter does fail to mention plaintiff's address.
      Bi-State has not explained, however, how this omission could possibly be prejudicial. The notice
      plainly states the address of the plaintiff's attorney and there is no dispute that the attorney could be
      easily reached to provide any additional details regarding plaintiff or the accident.

McClintock, at 971.
The Court further opined, "[t]o allow Bi-State to insist on strict compliance with the statute's service
requirements. . . would not only serve no legitimate purpose, it would be fundamentally unjust." Id. The
Court reasoned, "it would merely consign a presumptively valid claim to oblivion for technical reasons
which have nothing to do with protecting defendant's rights or the public." Id.

The Anderson Court stated, "It is conceded that nowhere in the body of the claims were such addresses
stated. However, each page of the claims bore the printed names and addresses of attorneys. . ." 217 P.2d
at 480. The Court determined that there was substantial compliance with the statute, reasoning:

     We cited Uttley v. City of Santa Ana, 136 Cal. App. 23,25 [ ], and Ridge v. Boulder Creek etc.
     School District, 60 Cal. App. 2d 453,457 [ ], in which cases it was said that the purpose of the
     statue would seem to be accomplished if an address is given at which or through which the claimant
     may be found. . . . Here, as the claims all bore the address of the attorneys who admittedly were
     acting for plaintiffs[] we think that was sufficient to give defendant county information as to where
     plaintiffs could be found in order for them to make any desired investigation, and constituted a
     substantial compliance with the statute.

Anderson at 480.
