
632 N.W.2d 509 (2001)
246 Mich. App. 270
Joseph SMITH, Bessie Smith, Francesca Smith, by her next friend, Bessie Smith, and Angelus Williams, Plaintiffs-Appellees,
v.
Officer Victor JONES and Officer Shontae Jennings, each in their individual and official capacities, Defendants-Appellants.
Docket Nos. 215459, 215460.
Court of Appeals of Michigan.
Submitted April 12, 2001, at Detroit.
Decided June 5, 2001, at 9:05 a.m.
Released for Publication August 23, 2001.
*512 Arnold E. Reed & Associates, P.C., (by Arnold E. Reed), Southfield, for the plaintiffs.
City of Detroit Law Department, (by Sharon D. Blackmon, Assistant Corporation Counsel), Detroit, for the defendants.
Before RICHARD ALLEN GRIFFIN, P.J., and JANSEN and GAGE, JJ. *510

*511 RICHARD ALLEN GRIFFIN, P.J.
In these consolidated appeals, defendant Detroit Police Officers Victor Jones and Shontae Jennings appeal as of right a judgment totaling $3,808,500 entered for damages allegedly sustained by plaintiffs as a result of a firebombing of their home. We reverse and remand and hold that pursuant to the public-duty doctrine defendants owed no duty to plaintiffs.


*513 I
The gravamen of plaintiffs' complaint was that plaintiff Joseph Smith made a 911 call reporting suspicious activity in the alley near plaintiffs' home and, in response to the call, defendant police officers detained several suspects and placed them in the defendants' patrol car. In the process of investigating the matter, defendants took the suspects by plaintiffs' house, allegedly parking the patrol car across from plaintiffs' home while defendant Jones engaged in a brief conversation with plaintiff Angelus Williams at her front door. No evidence of a crime was ever found and defendants released the suspects in the same neighborhood. That evening, plaintiffs' home was firebombed, allegedly causing plaintiffs to suffer psychological injury and property damage. Plaintiffs averred that it was the suspects detained by defendants who returned and firebombed their home, purportedly as an act of retaliation against plaintiffs for making the 911 call. It was alleged that defendants' actions in bringing the suspects by plaintiffs' home alerted the suspects regarding the complainants' address. However, no persons were ever charged with or convicted of the firebombing.
Plaintiffs brought the instant lawsuits against defendants alleging gross negligence falling outside the immunity afforded by the governmental tort liability act, M.C.L. § 691.1407. Specifically, plaintiffs alleged that defendants were grossly negligent in parking their patrol car, with the suspects in it, in front of the plaintiffs' house and asking plaintiffs to identify the suspects, thereby creating, in violation of department regulations, an otherwise nonexistent opportunity for the suspects in the defendants' custody to determine the identity of plaintiffs as the persons who had reported the suspects' activities to the authorities and ultimately resulting in the retaliatory firebombing. Plaintiffs further alleged that defendants had a duty to protect them, based on defendants' verbal assurances of safety and plaintiffs' reliance thereon, and failed to do so.
Following a two-week trial, the jury returned a verdict of $720,000 in favor of plaintiff Joseph Smith, $908,500 in favor of Bessie Smith, $1,274,000 in favor of Francesca Smith, and $906,000 in favor of Angelus Williams. Defendants now appeal the judgment entered in favor of plaintiffs.

II
On appeal, defendants argue that their motions for a directed verdict or judgment notwithstanding the verdict, based in pertinent part on the absence of a duty to plaintiffs and insufficient evidence of proximate cause, were erroneously denied by the trial court. We agree.
Motions for a directed verdict are reviewed de novo. Jenkins v. Southeastern Michigan Chapter, American Red Cross, 141 Mich.App. 785, 792, 369 N.W.2d 223 (1985). In reviewing a denied motion for a directed verdict, this Court must determine whether the party opposing the motion offered evidence on which reasonable minds could differ. Id. The test is whether, viewing the evidence in the light most favorable to the adverse party, reasonable persons could reach a different conclusion. If so, the case is properly left to the jury to decide. Id. The same standard applies in review of motions for judgment notwithstanding the verdict. Orzel v. Scott Drug Co., 449 Mich. 550, 557-558, 537 N.W.2d 208 (1995). Questions of law are reviewed de novo. Cardinal Mooney High School v. Michigan High School Athletic Ass'n, 437 Mich. 75, 80, 467 N.W.2d 21 (1991).
Defendants first assert that they owed no duty to the plaintiffs by virtue of *514 the public-duty doctrine set forth in White v. Beasley, 453 Mich. 308, 552 N.W.2d 1 (1996). Duty is an essential element of a claim of negligence or gross negligence. Moning v. Alfono, 400 Mich. 425, 437, 254 N.W.2d 759 (1977); Flones v. Dalman, 199 Mich.App. 396, 402-403, 502 N.W.2d 725 (1993); Madley v. Evening News Ass'n, 167 Mich.App. 338, 341, 421 N.W.2d 682 (1988). As explained by our Supreme Court in Maiden v. Rozwood, 461 Mich. 109, 131-132, 597 N.W.2d 817 (1999):
Whether a duty exists to protect a person from a reasonably foreseeable harm is a question of law for the court. Murdock v. Higgins, 454 Mich. 46, 53, 559 N.W.2d 639 (1997); Trager v. Thor, 445 Mich. 95, 105, 516 N.W.2d 69 (1994). "A negligence action may only be maintained if a legal duty exists which requires the defendant to conform to a particular standard of conduct in order to protect others against unreasonable risks of harm." Riddle v. McLouth Steel Products Corp., 440 Mich. 85, 96, 485 N.W.2d 676 (1992).
In determining whether the relationship between the parties is sufficient to establish a duty, the proper inquiry is "`whether the defendant is under any obligation for the benefit of the particular plaintiff....'" Buczkowski v. McKay, 441 Mich. 96, 100, 490 N.W.2d 330 (1992), quoting Friedman v. Dozorc, 412 Mich. 1, 22, 312 N.W.2d 585 (1981). This analysis concerns whether the relationship of the parties is of a sort that a legal obligation should be imposed on one for the benefit of another. Id.

See also Krass v. Tri-County Security, Inc., 233 Mich.App. 661, 668-669, 593 N.W.2d 578 (1999); Terry v. Detroit, 226 Mich.App. 418, 424, 573 N.W.2d 348 (1997); Baker v. Arbor Drugs, Inc., 215 Mich.App. 198, 203, 544 N.W.2d 727 (1996); Flones, supra at 403, 502 N.W.2d 725.
As a general rule, there is no legal duty that obligates one person to aid or protect another. Krass, supra at 668, 593 N.W.2d 578. Moreover, there is no duty to protect another from the criminal acts of a third party in the absence of a special relationship between the defendant and the plaintiff or the defendant and the third party.  Id.; Phillips v. Deihm, 213 Mich.App. 389, 397, 541 N.W.2d 566 (1995); Papadimas v. Mykonos Lounge, 176 Mich.App. 40, 46-47, 439 N.W.2d 280 (1989). The underlying rationale for this rule is the fact that "[c]riminal activity, by its deviant nature, is normally unforeseeable." Id.
In this vein, a special rule, the public-duty doctrine, determines the existence of a police officer's duty to protect an individual, rather than the general public, from harm. In White, supra, at 322, 552 N.W.2d 1, a plurality of our Supreme Court (opinion by Brickley, C.J.), held that this doctrine "is a part of the law of this state." The public-duty doctrine provides
"[t]hat if the duty which the official authority imposes upon an officer is a duty to the public, a failure to perform it, or an inadequate or erroneous performance, must be a public, not an individual injury, and must be redressed, if at all, in some form of public prosecution. On the other hand, if the duty is a duty to the individual, then a neglect to perform it, or to perform it properly, is an individual wrong, and may support an individual action for damages." [ Id. at 316, 552 N.W.2d 1, quoting 2 Cooley, Torts (4th ed.), § 300, pp. 385-386.]
Applied to police officers, as it was in White, the public-duty doctrine "insulates officers from tort liability for the negligent failure to provide police protection unless an individual plaintiff satisfies the special-relationship exception." White, supra at 316, 552 N.W.2d 1. The rationale for the *515 public-duty doctrine was summarized by the White plurality as follows: "Police officers must work in unusual circumstances. They deserve unusual protection." Id. at 321, 552 N.W.2d 1. This doctrine is a doctrine of tort law, not governmental immunity; the public-duty doctrine determines whether a duty in tort exists, not whether an individual is immune from an otherwise existing tort duty. Id. at 323, 552 N.W.2d 1.
The White Court adopted the test provided in Cuffy v. City of New York, 69 N.Y.2d 255, 513 N.Y.S.2d 372, 505 N.E.2d 937 (1987), to determine whether a special relationship has been formed in cases alleging the negligent failure to provide police protection. Under the Cuffy test, a special relationship exists between a police officer and an individual plaintiff when there is:
(1) an assumption by the [police officer], through promises or actions, of an affirmative duty to act on behalf of the party who was injured;
(2) knowledge on the part of the [police officer] that inaction could lead to harm;
(3) some form of direct contact between the [police officer] and the injured party; and
"(4) that party's justifiable reliance on the [police officer's] affirmative undertaking...." [White, supra at 320-321, 552 N.W.2d 1, quoting Cuffy, supra at 260, 513 N.Y.S.2d 372, 505 N.E.2d 937.] See also Gazette v. City of Pontiac (On Remand), 221 Mich.App. 579, 561 N.W.2d 879 (1997).
In the instant case, we conclude that the public-duty doctrine shields defendants from liability because sufficient evidence of a special relationship between defendants and plaintiffs is lacking. Only one of the four Cuffy factors is supported by the proofs. First, the evidence does not support the assumption by defendants, through promises or actions, of an affirmative duty to act on behalf of plaintiffs. Defendant Jones' alleged statement to plaintiff Angelus Williams during his neighborhood investigation and very brief encounter with her at her front door, to the effect that "don't worry about it that he'll [Jones] take care of it and he'd get back with us later," uttered in the face of no perceivable threat, is lacking in specificity and cannot reasonably be construed as a promise to protect the plaintiffs' household. See, generally, Cuffy, supra. Second, the record indicates that defendants lacked any knowledge that their alleged inaction could lead to harm. The persons detained by defendants were suspected of committing a nonviolent property offense, they were not currently wanted by law enforcement agencies, and there was no indication that they had a history of violent actions. The evidence shows that defendants had no knowledge of any threats made by the parties against the plaintiffs or any motive for such threats. Indeed, no one could reasonably foresee that a firebombing would result from a brief detention in a patrol car on suspicion of a nonviolent offense that did not culminate in an arrest or formal charges. Third, although the element of direct contact is present in this case, a special relationship cannot be based on direct contact alone. As the defendants aptly note, police officers have direct contact with scores of citizens in the course of a day; such contact, in the absence of the other requisite elements outlined in White, supra, cannot serve to establish a special relationship. Finally, the fourth element, justifiable reliance, is wholly unsupported by the evidence. The alleged statement made by defendant Jones to Angelus Williams was so general and nebulous that it cannot *516 reasonably be construed as invoking reliance on defendants for protection.
We therefore hold that the public-duty doctrine applies to the present case. Utilizing the Cuffy factors and reviewing the evidence and all legitimate inferences in the light most favorable to plaintiffs, Jenkins, supra, reasonable minds would not differ in finding that no special relationship existed to create a duty to plaintiffs and justify exposure of these defendant police officers to liability for the criminal acts of third parties. White, supra; Gazette, supra. As Chief Justice Brickley noted in White, supra at 318, 552 N.W.2d 1, quoting De Long v. Erie Co., 60 N.Y.2d 296, 304, 469 N.Y.S.2d 611, 457 N.E.2d 717 (1983), "[p]olice officers should not be liable `for failing to protect a member of the general public from a criminal act of which they were not aware but should have anticipated and prevented....'" Consequently, defendants' motion for judgment notwithstanding the verdict on the basis that defendants owed no duty to plaintiffs pursuant to the public-duty doctrine was improperly denied by the trial court.[1]

III
Further, even if we were to conclude that defendants owed a duty to plaintiffs under these circumstances, we hold that the judgment rendered against defendants must nonetheless be reversed because evidence of proximate cause was not established by the proofs. The governmental immunity statute provides in pertinent part that governmental employees may be liable for grossly negligent conduct if that conduct is "the proximate cause of the injury.... "M.C.L. § 691.1407(2)(c) (emphasis added). Recently, in Robinson v. Detroit, 462 Mich. 439, 458-459, 613 N.W.2d 307 (2000), our Supreme Court redefined proximate cause as it applies to governmental employees under this statute. The Robinson Court expressly overruled the Court's previous *517 decision in Dedes v. Asch, 446 Mich. 99, 521 N.W.2d 488 (1994), and concluded as follows regarding construction of the phrase "the proximate cause":
We overrule Dedes to the extent that it interpreted the phrase "the proximate cause" ... to mean "a proximate cause." The Legislature's use of the definite article "the" clearly evinces an intent to focus on one cause. The phrase "the proximate cause" is best understood as meaning the one most immediate, efficient, and direct cause preceding an injury. [ Robinson, supra at 458-459, 613 N.W.2d 307.]
The parties disagree whether Robinson should be given retroactive application to the present case. Although retroactive application may not be appropriate given the substantial change in established law effected by that judicial decision, see Lindsey v. Harper Hosp., 455 Mich. 56, 68, 564 N.W.2d 861 (1997), we need not resolve this question because under either the Dedes or Robinson interpretations of the statute, the proofs in this regard are still deficient. Plaintiffs have failed to establish that defendants' conduct was "a" proximate cause or "the" proximate cause of their injuries. To do so would require two leaps of logic: first, that the defendants somehow communicated to the suspects that the initial 911 call came from plaintiffs' address and, second, that these same suspects firebombed plaintiffs' house. Neither of these facts is substantiated. In fact, the individuals who firebombed plaintiffs' house are unknown. The criminal act of the persons, identities still unknown, in firebombing plaintiffs' house were extraordinary and remote consequences of defendants' alleged gross negligence, entirely unforeseeable by the defendants and beyond the limit of legal liability. See Skinner v. Square D Co., 445 Mich. 153, 163, 516 N.W.2d 475 (1994); Papadimas, supra at 46-47, 439 N.W.2d 280; 2 Restatement Torts, 2d, §§ 442 and 448.

IV
We therefore conclude that the trial court erred in denying defendants' motion for judgment notwithstanding the verdict. Accordingly, we reverse and remand for entry of judgment in favor of defendants. In light of this disposition, we need not address defendants' other appellate issues.
Reversed and remanded. We do not retain jurisdiction.
NOTES
[1]  Plaintiffs also argue that the public-duty doctrine should not even apply under the circumstances. Citing Justice Boyle's concurring opinion in White, supra at 325-330, 552 N.W.2d 1, plaintiffs contend that the doctrine only applies to instances of nonfeasance, not misfeasance. However, the Michigan courts have yet to address or endorse this dichotomy in the context of the public-duty doctrine, and we decline to do so in this case, for several reasons. First, the allegations set forth in plaintiffs' complaint are hybrid in nature, alleging both misfeasance and nonfeasance. Plaintiffs alleged in one count of their complaint that defendants were grossly negligent in bringing the suspects to the plaintiffs' home in the patrol car contrary to departmental regulations, thereby giving the burglary suspects the opportunity to identify the source of the 911 call and creating for plaintiffs a previously nonexistent danger (misfeasance). In a separate count, plaintiffs alleged defendants' failure to protect (nonfeasance) on the basis of Officer Jones' subsequent verbal assurance of safety. It is difficult, to say the least, to meaningfully distinguish between these acts of misfeasance and nonfeasance when they arise out of a connected chain of events. The same behavior, taken as a whole sequence of events, can be conveniently characterized as either a negligent act or a negligent failure to act. Second, even assuming arguendo that the public-duty doctrine does not apply to the present facts, plaintiffs' failure to prove the essential element of proximate cause, necessary to sustain a claim against defendants in avoidance of governmental immunity, is fatal to plaintiffs' claim against these defendants. See our discussion later in this opinion. Finally, examining the merits of the distinction between nonfeasance and misfeasance in the present case, it can be effectively argued that the nature of the negligent act is relevant to whether a special relationship exists (using the Cuffy analysis), not whether a special relationship is required. As previously quoted, Justice Cooley's definition of the public-duty doctrine encompasses not only "`a failure to perform [the duty],'" but also "`an inadequate or erroneous performance.'" White, supra at 316, 552 N.W.2d 1 (emphasis added).
