                           UNITED STATES OF AMERICA
                        MERIT SYSTEMS PROTECTION BOARD


     STEVEN J. PETTWAY,                              DOCKET NUMBER
                   Appellant,                        SF-0752-13-0211-I-1

                  v.

     UNITED STATES POSTAL SERVICE,                   DATE: September 30, 2014
                   Agency.



                THIS FINAL ORDER IS NONPRECEDENTIAL 1

           Donna D. Pettway, Palmdale, California, for the appellant.

           Aaron Goben, Long Beach, California, for the agency.


                                           BEFORE

                              Susan Tsui Grundmann, Chairman
                              Anne M. Wagner, Vice Chairman
                                 Mark A. Robbins, Member


                                       FINAL ORDER

¶1         The appellant has filed a petition for review of the initial decision, which
     affirmed the agency’s removal action.     Generally, we grant petitions such as this
     one only when: the initial decision contains erroneous findings of material fact;
     the initial decision is based on an erroneous interpretation of statute or regulation


     1
        A nonprecedential order is one that the Board has determined does not add
     significantly to the body of MSPB case law. Parties may cite nonprecedential orders,
     but such orders have no precedential value; the Board and administrative judges are not
     required to follow or distinguish them in any future decisions. In contrast, a
     precedential decision issued as an Opinion and Order has been identified by the Board
     as significantly contributing to the Board’s case law. See 5 C.F.R. § 1201.117(c).
                                                                                        2

     or the erroneous application of the law to the facts of the case; the judge’s rulings
     during either the course of the appeal or the initial decision were not consistent
     with required procedures or involved an abuse of discretion, and the resulting
     error affected the outcome of the case; or new and material evidence or legal
     argument is available that, despite the petitioner’s due diligence, was not
     available when the record closed. See Title 5 of the Code of Federal Regulations,
     section 1201.115 (5 C.F.R. § 1201.115). After fully considering the filings in this
     appeal, and based on the following points and authorities, we conclude that the
     petitioner has not established any basis under section 1201.115 for granting the
     petition for review. Therefore, we DENY the petition for review and AFFIRM
     the initial decision, which is now the Board’s final decision.              5 C.F.R.
     § 1201.113(b).
¶2         The appellant, a preference eligible, was a Part-Time Flexible City Carrier
     at the Lancaster Post Office, in Lancaster, California. Initial Appeal File (IAF),
     Tab 16 at 76.     He was removed for unacceptable conduct/failure to follow
     instructions arising from a series of events involving his supervisor that occurred
     on July 7, 2012. See id. at 76-79. The appellant’s supervisor decided to monitor
     his progress after he claimed that his workload would require him to work
     overtime on a day when management deemed the volume of mail to be
     “moderately light.” Id. at 76. In addition to refusing to answer direct questions
     and arguing with the supervisor, the appellant nearly hit her with his mail truck,
     unnecessarily sprayed a nonaggressive dog with dog repellant, and took an
     unauthorized break. Id. at 76-79.
¶3         The agency issued a notice of removal (NOR), stating that the appellant
     would be removed 30 days after receiving the notice unless he filed a timely
     grievance. Id. at 76. The NOR informed the appellant that he had the right to
     grieve the removal within 14 days under the applicable collective bargaining
     agreement. Id. at 84. The appellant initiated an informal Step A grievance, and
     his supervisor denied it. Id. at 36-44. A decision from the Postmaster denying
                                                                                       3

     his formal Step A grievance soon followed. Id. at 30-35. The appellant then
     pursued a Step B grievance.      Id. at 5-29.    However, the agency’s Dispute
     Resolution   Team    (DRT),    composed     of   both   management     and     union
     representatives, reached an impasse and issued a written decision that informed
     the appellant of his right to take the grievance to arbitration. Id. The appellant,
     who had been placed on administrative leave with pay while he pursued the
     grievances, was then placed on leave without pay. IAF, Tab 21 at 23, 28-33, 38.
     The agency later determined that the appellant was a preference eligible and
     notified him of his right to file a Board appeal. IAF, Tab 16 at 3-4, Tab 21 at 35.
     He then filed an appeal with the Board. IAF, Tab 1.
¶4        The administrative judge construed the agency’s narrative charge as two
     separate charges:
           (1) The appellant engaged in unacceptable conduct when he
           (a) charged an unleashed pit-bull dog in a yard, and (b) drove his
           Postal Service vehicle towards his supervisor; and
           (2) The appellant failed to otherwise follow instructions as set forth
           in the supporting specification.
     See IAF, Tab 31 at 8. After a hearing, the administrative judge found that the
     agency proved the charges by preponderant evidence.          IAF, Tab 59, Initial
     Decision (ID) at 17-20.
¶5        The administrative judge rejected the appellant’s allegations that the agency
     deprived him of his due process rights. ID at 20-25. The appellant had alleged
     that the agency denied him notice and the right to respond by issuing an NOR
     rather than a notice of proposed removal to which he could respond. ID at 20.
     The administrative judge found that the agency gave the appellant notice of the
     charges and an opportunity to be heard via pretermination grievances.          ID at
     20-22. Contrary to the appellant’s allegations, he further found that the agency
     did not fail to provide him with the documents upon which his removal was
     based. ID at 22-23. He also found that the agency gave the appellant timely
     access to customer complaint letters considered during the grievance process. ID
                                                                                            4

     at 23.   He additionally found that any possible bias that the formal Step A
     grievance official might have harbored against the appellant, or in favor of the
     supervisor, had been cured when a different agency manager acted as the Step B
     grievance official. ID at 23-24.
¶6         The administrative judge rejected the appellant’s affirmative defenses,
     which included harmful procedural error and reprisal for equal employment
     opportunity, grievance, and whistleblower activity.       ID at 25-33.        He further
     found that the appellant did not prove that the agency violated his rights under the
     Veterans Employment Opportunities Act or that it engaged in prohibited
     personnel practices. ID at 33-34. The administrative judge found that the agency
     established nexus and upheld the penalty, reweighing the Douglas factors because
     he determined that the deciding official had improperly considered past
     disciplinary actions that had been expunged.        ID at 34-38; see Douglas v.
     Veterans Administration, 5 M.S.P.R. 280, 305-06 (1981).
¶7         On review, the appellant argues that the administrative judge made
     erroneous findings of fact as to whether he drove his postal vehicle towards the
     supervisor. Petition for Review (PFR) File, Tab 1 at 5-9. The appellant asserts
     that the administrative judge’s credibility findings were incomplete and that the
     findings of fact contradicted the weight of the evidence. Id. at 5. Regarding the
     supervisor’s testimony, the appellant asserts that the administrative judge did not
     make demeanor-based credibility findings and instead simply credited her
     testimony, stating that she was “unwavering” in her account of events and had
     testified “consistent with her prior, contemporaneous statement.” Id. (citing ID
     at 17). For this reason, he asserts, the Board need not defer to the findings of fact
     that rely upon the supervisor’s testimony. PFR File, Tab 1 at 5, 8-9; see Haebe v.
     Department of Justice, 288 F.3d 1288, 1302 (Fed. Cir. 2002) (when an
     administrative judge’s findings are not based on the observation of witnesses’
     demeanor, the Board is free to reweigh the evidence and substitute its own
     judgment    on   credibility   issues);   Faucher   v.   Department      of     the   Air
                                                                                            5

     Force, 96 M.S.P.R. 203, ¶ 8 (2004) (the Board may overturn an administrative
     judge’s demeanor-based credibility determinations when the judge’s findings are
     incomplete, inconsistent with the weight of the evidence, and do not reflect the
     record as a whole).
¶8         The appellant cites examples in support of his argument. He asserts that,
     during a prehearing deposition, the supervisor “repeatedly” contradicted her
     earlier contemporaneous statement upon which the charge was based. PFR File,
     Tab 1 at 6-7; see IAF, Tab 16 at 78.            During the hearing, he asserts, the
     supervisor testified that the contemporaneous statement, rather than her
     deposition testimony, was the correct version of events. PFR File, Tab 1 at 6.
     Even so, she also testified that she was not sure whether the appellant’s vehicle
     was moving when she entered the street, but, once his vehicle was moving, he had
     swerved in an attempt to intimidate her.          Id.   The appellant argues that the
     supervisor “lunged” at his vehicle after it was already moving, and he swerved “to
     avoid hitting her.” Id. at 6-7. He additionally challenges her testimony that her actions
     did not violate any postal policy. Id. at 7.
¶9         An administrative judge weighs several factors when deciding whether a
     witness has testified credibly.           Here, the administrative judge found the
     supervisor’s hearing testimony to be consistent with her contemporaneous
     statement, as well as with the testimony of the station’s Delivery Supervisor, who
     reached the scene shortly after the incident and testified regarding the
     supervisor’s emotional state.         ID at 16-17; see Hillen v. Department of the
     Army, 35 M.S.P.R. 453, 458 (1987) (the administrative judge may consider such
     factors as the witness’s opportunity and capacity to observe the event or act in
     question and whether her statement is consistent with other evidence). Moreover,
     we find that the administrative judge’s credibility determinations regarding the
     supervisor and the appellant in fact were based on demeanor evidence.               The
     administrative judge specifically stated that the supervisor “answered questions
     calmly and directly,” whereas the appellant “became increasingly nervous and
                                                                                        6

      evasive while being cross[-examined].”      ID at 16, 17.   The appellant has not
      offered any reason for the Board to overturn these demeanor-based findings. See
      Haebe, 288 F.3d at 1301.
¶10        The appellant also fails to acknowledge his noncooperation during the
      agency’s investigation of the incident and the way in which his own account
      evolved over time.    In his contemporaneous statement, he said only that the
      supervisor “lunged” in front of him, “forcing [him] to swerve to avoid her.” IAF,
      Tab 16 at 126. He did not address her location relative to the street or his vehicle
      or the point in time when she entered the street. Id. During his July 30, 2012
      investigative interview, the appellant offered no information regarding the
      incident. In response to the agency’s account, he simply stated, “That is untrue.
      I’m done.” Id. at 117. During his September 3, 2012 interview with his union
      representative, he stated that the supervisor was on the opposite side of the street
      from his vehicle and lunged at his vehicle as he was preparing to turn left
      (towards her). Id. at 49. He testified, however, that the supervisor was walking
      near the curb on the same side of the street as his vehicle and he was attempting
      to turn left (away from her) when she “lunged” into the street.        See Hearing
      Compact Disc (HCD) II. The administrative judge noted this discrepancy, finding
      “many of [his] claims illogical and incredible.” ID at 16; see Hillen, 35 M.S.P.R.
      at 458 (the administrative judge may consider such factors as any prior
      inconsistent statement by the witness; a witness’s bias; the contradiction of the
      witness’s version of events by other evidence; and the inherent improbability of
      the witness’s version of events).
¶11        In addition to arguing that the appellant’s supervisor did not testify
      credibly, the appellant contends that the Delivery Supervisor who reached the
      scene soon after the vehicle incident did not testify credibly when she stated that
      her colleague appeared “shaken and upset” when she arrived. PFR File, Tab 1
      at 7-8. The appellant contends that the Delivery Supervisor’s hearing testimony
      contradicted earlier statements and failed to resolve the differences between her
                                                                                       7

      contemporaneous account and her subsequent statement regarding where she was
      when she first saw the appellant at the scene. Id.; see IAF, Tab 16 at 43, 144.
      The appellant asserts that the Delivery Supervisor’s location is important because
      it indicates her arrival time. PFR File, Tab 1 at 7. He suggests that the Delivery
      Supervisor may have arrived long after the incident and, if so, that the
      supervisor’s emotional state may have been caused by something other than the
      near mishap. Id. at 8. He also argues that the Delivery Supervisor may have been
      a biased witness because she was promoted to Postmaster following the events
      upon which his removal was based. Id. at 7.
¶12        The administrative judge did not make specific credibility findings
      regarding the Delivery Supervisor’s testimony, but he cited her testimony for the
      limited purpose of corroborating the appellant’s supervisor’s testimony. ID at 17;
      see Hillen, 35 M.S.P.R. at 458.    Even if the Delivery Supervisor’s statements
      regarding her location were in some respects inconsistent, the fact that a witness
      gives inconsistent testimony regarding one issue does not mean that her testimony
      on another issue cannot be credible. See Seas v. U.S. Postal Service, 73 M.S.P.R.
      422, 430 (1997).
¶13        The appellant also argues that the administrative judge made erroneous
      findings of fact regarding the incident with the dog. As above, he asserts that the
      administrative judge should not have credited the supervisor’s testimony that the
      dog was acting submissively and that the appellant failed to follow agency
      guidelines. PFR File, Tab 1 at 9. He asserts that the supervisor testified that she
      had not recently read the postal regulation addressing dog safety. Id. In crediting
      the supervisor’s testimony, however, the administrative judge cited her familiarity
      with dogs and her experience in teaching carriers how to interact with these
      animals. ID at 17. The appellant additionally argues that the supervisor admitted
      that a carrier’s subjective feeling of being unsafe would govern his behavior and
      that, because he felt unsafe in the situation, he acted aggressively towards the
      dog. PFR File, Tab 1 at 9. Here, the appellant raises a red herring, as he did not
                                                                                             8

      deny that he directly disobeyed instructions from his supervisor, who also had the
      opportunity to observe the dog’s behavior. 2 The appellant’s arguments are thus
      unavailing.    After considering the record and testimony, we find that the
      administrative judge considered the entire body of evidence, drew appropriate
      inferences, and made reasoned conclusions on issues of credibility.                  See
      Broughton v. Department of Health & Human Services, 33 M.S.P.R. 357, 359
      (1987).
¶14         Finally, the appellant reargues the issue of whether the Postmaster, who
      issued the decision for his formal Step A grievance, was biased against him or in
      favor of his supervisor, based on his past dealings with those persons. 3 PFR File,
      Tab 1 at 9-13. He argues that the Postmaster testified that, based on his past
      dealings with both the appellant and the supervisor, he found the supervisor to be
      the more credible witness.       Id. at 10; see HCD I.       He also argues that the
      Postmaster made findings of material fact without conducting an independent
      investigation. Id. at 10; see IAF, Tab 16 at 30. However, the Postmaster also
      testified that his prior experience with the appellant was not a factor in his
      assessment of the grievance. HCD I. He further testified that he did not recall
      any specific details of his earlier encounters with the appellant and that, in
      making his decision, he relied only on the investigatory interviews and the
      supervisor’s   statement.       Id.;   see   Norris    v.   Securities   &    Exchange
      Commission, 675 F.3d 1349, 1354 (Fed. Cir. 2012) (“A deciding official’s
      knowledge of an employee’s background only raises due process or procedural
      concerns where that knowledge is a basis for the deciding official’s
      determinations on either the merits of the underlying charge or the penalty to be

      2
        We note here that the regulation to which the appellant refers specifically states: “Do
      not antagonize or attempt to pet dogs. Use animal repellent on attacking animals.” U.S.
      Postal Service, Handbook M-41: City Delivery Carriers Duties and Responsibilities
      § 133.5 (2001) (emphasis added).
      3
        The appellant did not challenge the administrative judge’s other findings with respect
      to due process. See ID at 20-25.
                                                                                       9

      imposed.”) (citing Ward v. U.S. Postal Service, 634 F.3d 1274, 1280 (Fed. Cir.
      2011)).
¶15        The administrative judge also found that the Step B grievance process cured
      any potential violation of the appellant’s due process rights because the appellant
      through his representative had been able to further develop the record and argue
      his case before another agency manager during the Step B grievance process. ID
      at 24. On review, the appellant asserts that the Step B process could not have
      cured the violation because the DRT was not a fact-finder and that, in any event,
      the team reached an impasse regarding the merits of his grievance and decided
      only that the case contained “no interpretive issue under the National Agreement
      or any supplement thereto which may be of general application.” PFR File, Tab 1
      at 12; see IAF, Tab 16 at 5.
¶16        Pursuant to the National Agreement, however, the DRT’s role did include
      ensuring that the record was complete:
            It is the responsibility of the Step B team to ensure that the facts and
            contentions of grievances are fully developed and considered . . . .
            In any case where the Step B team mutually concludes that relevant
            facts or contentions were not developed adequately in Formal Step
            A, they have authority to return the grievance to the Formal Step A
            level for full development of all facts and further consideration at
            that level . . . .
            The written Step B joint report shall state the reasons in detail and
            shall include a statement of any additional facts and contentions not
            previously set forth in the record of the grievance as appealed from
            Formal Step A.
      Nat’l Agreement between the Nat’l Ass’n of Letter Carriers & the U.S. Postal
      Serv. Art. 15.2, Step B (b) & (c) (2011).      During its deliberations, the DRT
      reviewed an extensive written record. See IAF, Tab 16 at 28-29. Nothing in the
      Step B decision suggests that the team members believed that the record had not
      been fully developed. Accordingly, the appellant’s arguments are unavailing.
                                                                               10

                 NOTICE TO THE APPELLANT REGARDING
                    YOUR FURTHER REVIEW RIGHTS
      You have the right to request further review of this final decision. There
are several options for further review set forth in the paragraphs below. You may
choose only one of these options, and once you elect to pursue one of the avenues
of review set forth below, you may be precluded from pursuing any other avenue
of review.

Discrimination Claims: Administrative Review
      You may request review of this final decision on your discrimination
claims by the Equal Employment Opportunity Commission (EEOC). See Title 5
of the United States Code, section 7702(b)(1) (5 U.S.C. § 7702(b)(1)). If you
submit your request by regular U.S. mail, the address of the EEOC is:
                           Office of Federal Operations
                    Equal Employment Opportunity Commission
                                 P.O. Box 77960
                            Washington, D.C. 20013

If you submit your request via commercial delivery or by a method requiring a
signature, it must be addressed to:
                           Office of Federal Operations
                    Equal Employment Opportunity Commission
                                131 M Street, NE
                                  Suite 5SW12G
                            Washington, D.C. 20507

      You should send your request to EEOC no later than 30 calendar days after
your receipt of this order. If you have a representative in this case, and your
representative receives this order before you do, then you must file with EEOC no
later than 30 calendar days after receipt by your representative. If you choose to
file, be very careful to file on time.

Discrimination and Other Claims: Judicial Action
      If you do not request EEOC to review this final decision on your
discrimination claims, you may file a civil action against the agency on both your
                                                                                    11

discrimination claims and your other claims in an appropriate United States
district court. See 5 U.S.C. § 7703(b)(2). You must file your civil action with
the district court no later than 30 calendar days after your receipt of this order. If
you have a representative in this case, and your representative receives this order
before you do, then you must file with the district court no later than 30 calendar
days after receipt by your representative. If you choose to file, be very careful to
file on time. If the action involves a claim of discrimination based on race, color,
religion, sex, national origin, or a disabling condition, you may be entitled to
representation by a court-appointed lawyer and to waiver of any requirement of
prepayment      of   fees,   costs,   or   other   security.   42 U.S.C.   § 2000e-5(f)
and 29 U.S.C. § 794a.

Other Claims: Judicial Review
         If you want to request review of the Board’s decision concerning your
claims of prohibited personnel practices described in 5 U.S.C. § 2302(b)(8),
(b)(9)(A)(i), (b)(9)(B), (b)(9)(C), or (b)(9)(D), but you do not want to challenge
the Board’s disposition of any other claims of prohibited personnel practices, you
may request the United States Court of Appeals for the Federal Circuit or any
court of appeals of competent jurisdiction to review this final decision. The court
of appeals must receive your petition for review within 60 days after the date of
this order. See 5 U.S.C. § 7703(b)(1)(B) (as rev. eff. Dec. 27, 2012). If you
choose to file, be very careful to file on time.
         If you need further information about your right to appeal this decision to
court, you should refer to the federal law that gives you this right. It is found in
Title 5 of the United States Code, section 7703 (5 U.S.C. § 7703) (as rev. eff.
Dec. 27, 2012). You may read this law as well as other sections of the United
States     Code,     at   our   website,     http://www.mspb.gov/appeals/uscode/htm.
Additional information about the United States Court of Appeals for the Federal
Circuit is available at the court's website, www.cafc.uscourts.gov. Of particular
                                                                              12

relevance is the court's "Guide for Pro Se Petitioners and Appellants," which is
contained within the court's Rules of Practice, and Forms 5, 6, and 11.
Additional information about other courts of appeals can be found at their
respective         websites,         which         can          be       accessed
through http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
      If you are interested in securing pro bono representation for an appeal to
the United States Court of Appeals for the Federal Circuit, you may visit our
website at http://www.mspb.gov/probono for a list of attorneys who have
expressed interest in providing pro bono representation for Merit Systems
Protection Board appellants before the Federal Circuit. The Merit Systems
Protection Board neither endorses the services provided by any attorney nor
warrants that any attorney will accept representation in a given case.




FOR THE BOARD:                            ______________________________
                                          William D. Spencer
                                          Clerk of the Board
Washington, D.C.
