                IN THE COURT OF APPEALS OF TENNESSEE
                            AT NASHVILLE
                                October 26, 2012 Session

          C.H. GUENTHER & SON, INC. v. SUE ANN HEAD ET AL.

                Appeal from the Chancery Court for Davidson County
                    No. 101779III    Ellen H. Lyle, Chancellor


              No. M2012-00417-COA-R3-CV - Filed December 10, 2012


An employee appeals the trial court’s decision to void a final administrative order by the
Department of Labor awarding the employee attorney fees with respect to the employee’s
actions to enforce a workers’ compensation settlement. We have determined that the
applicable request for assistance process does not constitute a contested case under the
Uniform Administrative Procedures Act and that the trial court therefore lacked subject
matter jurisdiction to hear this matter. We reverse the decision of the trial court.

 Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Reversed

A NDY D. B ENNETT, J., delivered the opinion of the Court, in which F RANK G. C LEMENT, J R.,
and R ICHARD H. D INKINS, JJ., joined.

Garry Ferraris, Knoxville, Tennessee, for the appellant, Ernest Boling.

Kristin M. Cabage and Joshua A. Wolfe, Knoxville, Tennessee, for the appellee, C.H.
Guenther & Son, Inc.

                                        OPINION

                        F ACTUAL AND P ROCEDURAL B ACKGROUND

      Ernest Boling sustained a work-related injury to his back in May 2002. Mr. Boling
and his employer entered into a workers’ compensation settlement that included future
medical benefits, and the settlement was approved by the Tennessee Department of Labor
(“DOL”) in September 2003.

      After losing his job, Mr. Boling filed an action in the Knox County chancery court in
2008 for reconsideration of his permanent partial disability benefits. The parties proceeded
with a benefit review conference (“BRC”) and were able to reach a settlement, which was
approved by the DOL on September 1, 2009. As part of this settlement, the parties agreed
to the selection of a new authorized treating physician to replace Mr. Boling’s former
physician, Dr. Uzzle.

        The employer, C.H. Guenther & Son, Inc. and Knoxville Milling Company, Inc., f/k/a
White Lily Foods Company (“Employer”), provided Mr. Boling with a panel of five
physicians from which he selected Dr. Johnson. After reviewing Mr. Boling’s records,
however, Dr. Johnson declined to treat him. Mr. Boling then selected another physician, Dr.
Koenig, from a revised panel of physicians, but this second physician also declined to treat
Mr. Boling after reviewing his records. On December 4, 2009 and April 19, 2010, Mr.
Boling requested another panel of physicians. Meanwhile, Employer was unsuccessful in
its attempts to find another physician who would agree to treat Mr. Boling. In May 2010,
Mr. Boling suggested Dr. Burkhart.

        On June 24, 2010, Mr. Boling filed a request for assistance (“RFA”) with the DOL
seeking an order for post-settlement medical care and attorney fees. On July 8, 2010,
Employer provided a valid panel from which Mr. Boling selected a new treating physician,
Dr. Burkhart. A DOL specialist issued an initial order on August 12, 2010 finding that he
had jurisdiction to enter the initial order and that the two panels provided by Employer “were
not valid as a result of the refusal of the selected physicians to provide medical treatment to
Employee.” The specialist declined Employer’s request to allow testimony from another
DOL specialist regarding Employer’s efforts to provide a valid panel of physicians. The
initial order also stated that counsel for Mr. Boling was entitled to reasonable attorney fees
in the amount of $1,750 (for seven hours of work).

        Employer filed for an administrative appeal of the initial order. An informal
teleconference with the DOL’s administrative designee was held on August 30, 2010. In a
final order entered on September 7, 2010, the DOL affirmed the initial order and awarded
Mr. Boling’s counsel additional attorney fees in the amount of $1,950 for the administrative
appeal.

       On November 5, 2010, Employer and its insurance carrier filed this lawsuit against
various DOL officials and Mr. Boling for judicial review pursuant to the Uniform
Administrative Procedures Act (“UAPA”), Tenn. Code Ann. § 4-5-101, et seq.

                                   Decision of trial court

       After submission of the administrative record, briefing, and oral arguments, the trial
court entered an extensive memorandum and order on January 17, 2012. The court discussed

                                              -2-
the 2010 amendments codified at Tenn. Code Ann. § 50-6-204(g)(2), which established an
informal RFA process for resolving post-judgment medical issues (as an alternative to going
to court). In accordance with what it understood to be the agreed interpretation of the parties,
the trial court construed Tenn. Code Ann. § 50-6-204(g)(2)(D)(ii), which incorporates Tenn.
Code Ann. § 50-6-238(d), to provide that a party could appeal a final order of the DOL under
the RFA process to the chancery court for UAPA judicial review.

       The court then proceeded to find that the RFA conducted by the DOL was not a
contested case and, therefore, could not be reviewed under the UAPA. Because of its
conclusion that the statutorily prescribed process was an impossibility, the trial court declared
Tenn. Code Ann. § 50-6-204(g)(2)(D)(ii) to be void. The court discussed the constitutional
challenges made by Employer, but determined that it need not decide these issues since the
case could be resolved without doing so. The court granted Employer’s petition for review
and declared DOL’s final order assessing attorney fees against Employer to be void and
unenforceable.

                                           Issues on appeal

        Mr. Boling has appealed the decision of the chancery court.1 He argues that the trial
court lacked subject matter jurisdiction to decide the case; that the trial court erred in finding
Tenn. Code Ann. § 50-6-204(g)(2)(D)(ii) void; and that he is entitled to reasonable attorney
fees and costs, as stated in the DOL order.

                                               A NALYSIS

     The first issue to be resolved is whether the trial court had jurisdiction to review the
DOL’s final order regarding Mr. Boling’s RFA.

       Employer’s appeal of the DOL order was filed in the trial court under the UAPA
pursuant to a newly enacted provision, Tenn. Code Ann. § 50-6-204(g)(2)(D)(ii). In 2010,
the legislature enacted what is now Tenn. Code Ann. § 50-6-204(g)(2), which sets out a
procedure whereby an employer or employee “may request the assistance of a workers’
compensation specialist to determine whether such medical care and treatment, medical
services or medical benefits [pursuant to a court judgment or a settlement approved by a
court or the DOL], or both, are appropriate . . . .” Tenn. Code Ann. § 50-6-204(g)(2)(A).
The specialist’s authority includes the authority to award attorney fees and costs. Tenn. Code
Ann. § 50-6-204(g)(2)(B). Upon receiving a request for assistance, a specialist “shall review


        1
         The DOL did not appeal the decision of the chancery court and has not participated in this appeal.
This court would have welcomed the perspective of the department charged with administering these statutes.

                                                   -3-
the available information” and then enter an order. Tenn. Code Ann. § 50-6-204(g)(2)(C).
The key provisions at issue here, which appear at Tenn. Code Ann. 50-6-204(g)(2)(D), state
as follows:

      If either the employee or the employer disagrees with the order entered by the
      specialist pursuant to subdivision (g)(2)(C)(ii), the following shall apply:

      (i) If the request for assistance involved a request for medical care or treatment
      pursuant to a court judgment or decree following a trial of the underlying
      workers’ compensation claim, then either the employer or the employee may
      appeal the specialist’s order to the original court that issued the judgment or
      decree. The parties shall attach a copy of the specialist’s order to any request
      for review that is filed in the original court; however, any review by the
      original court shall be de novo; and

      (ii) If the request for assistance involved a request for medical care and
      treatment pursuant to a settlement approved by a court of competent
      jurisdiction or by the commissioner or the commissioner’s designee pursuant
      to § 50-6-206, and either the employee or the employer disagrees with the
      order of the specialist, the aggrieved party may request administrative review
      pursuant to § 50-6-238(d) and all provisions of § 50-6-238(d) shall apply to the
      request. If administrative review is not requested, the order of the specialist
      shall be considered a final order for administrative purposes. If administrative
      review is requested, the order of the administrator or administrator’s designee
      shall be considered a final order for administrative purposes, if not otherwise
      stated in the order.

Because the RFA in this case involved treatment pursuant to a settlement approved by the
DOL, subsection (g)(2)(D)(ii) is the applicable provision.

       How did the trial court get to UAPA review from these provisions? Tennessee Code
Annotated § 50-6-204(g)(2)(D)(ii) expressly incorporates the provisions of Tenn. Code Ann.
§ 50-6-238(d). Tennessee Code Annotated section 50-6-238 addresses a party’s right to file
an RFA seeking assistance to determine whether an employee is entitled to pre-judgment
temporary benefits. Tenn. Code Ann. § 50-6-238(a). Subsection (d) sets out the
administrative review process for a party who disagrees with the specialist’s order. See
Tenn. Code Ann. § 50-6-238(d)(1)-(2). The key provisions for purposes of this appeal are
found in subsection (d)(3):

      If an insurer, self-insured employer or self-insured pool fails to comply with

                                             -4-
       an order issued by a specialist within fifteen (15) calendar days of receipt of
       the order, or fails to comply with an order issued by the administrator or
       administrator’s designee within ten (10) calendar days of the receipt of the
       order, whichever is applicable, the commissioner shall assess a penalty in the
       amount of ten thousand dollars ($10,000). . . . The insurer, self-insured
       employer or self-insured pool shall have the right to appeal the penalty
       assessed by the commissioner for failure to comply with an order issued by a
       specialist or by the administrator or administrator’s designee pursuant to the
       Uniform Administrative Procedures Act, compiled in title 4, chapter 5.

Tenn. Code Ann. § 50-6-238(d)(3) (emphasis added). The trial court interpreted Tenn. Code
Ann. §§ 50-6-204(g)(2)(D)(ii) and 50-6-238(d)(3) together to indicate that “the assessment
of attorney’s fees, itself, is handled like a penalty and is provided an appeal to this Court
under the UAPA.” We cannot agree with this construction.

        When construing statutes, courts must give effect to the legislative intent, which is
usually ascertained from the natural and ordinary meaning of the words used in the statute
itself, without any forced or subtle construction that would limit or extend the language’s
meaning. Jones v. Methodist Healthcare, 83 S.W.3d 739, 741 (Tenn. Ct. App. 2001). In
addition, “statutes that are part of a broad statutory scheme should be interpreted in pari
materia . . . .” Town of Middleton v. City of Bolivar, No. W2011-01592-COA-R3-CV, 2012
WL 2865960, at *13 (Tenn. Ct. App. July 13, 2012); see also In re Shelby L.B., No. M2010-
00879-COA-R9-PT, 2011 WL 1225567, at *5 (Tenn. Ct. App. Mar. 31, 2011). The language
of Tenn. Code Ann. § 50-6-238(d)(3) expressly applies with respect to penalties assessed
against insurers or self-insured employers. We find no indication that the legislature
intended these provisions to extend to a specialist’s order regarding attorney fees where no
penalty is assessed. The workers’ compensation provisions regarding penalties do not
reference attorney fees as penalties. See Tenn. Code Ann. § 50-6-118; Tenn. Comp. R. &
Regs. § 0800-02-13.

       Moreover, the UAPA “is inapplicable to proceedings that do not fit within its
adjudicatory definitions.” Dishmon v. Shelby State Cmty. Coll., 15 S.W.3d 477, 480 (Tenn.
Ct. App. 1999). Pursuant to Tenn. Code Ann. § 4-5-322(a)(1), “[a] person who is aggrieved
by a final decision in a contested case is entitled to judicial review under this chapter.” A
contested case is defined as “a proceeding, including a declaratory proceeding, in which the
legal rights, duties or privileges of a party are required by any statute or constitutional
provision to be determined by an agency after an opportunity for a hearing.” Tenn. Code
Ann. § 4-5-102(3) (emphasis added). For the UAPA provisions regarding judicial review
to apply, there must be some statutory or constitutional requirement that the agency make a
decision using a contested case hearing procedure. Lawrence v. Rawlins, No. M1997-00223-

                                             -5-
COA-R3-CV, 2001 WL 76266, at *7 (Tenn. Ct. App. Jan. 30, 2001); Dishmon, 15 S.W.3d
at 481; Mid-South Indoor Horse Racing, Inc. v. Tenn. State Racing Comm’n, 798 S.W.2d
531, 538 (Tenn. Ct. App. 1990).

        We find no support for Employer’s argument that the interplay between Tenn. Code
Ann. § 50-6-204(g)(2) and Tenn. Code Ann.§ 50-6-238(d) creates a requirement for a
contested case hearing. As discussed above, the UAPA appeal provision of Tenn. Code Ann.
§ 50-6-238(d)(3) applies only with respect to penalties assessed by the DOL against an
employer. The administrative procedures described in Tenn. Code Ann. § 50-6-204(g)(2)
and Tenn. Code Ann.§ 50-6-238 do not provide for a contested case hearing. The specialist
is to “review the available information” and then issue an order. Tenn. Code Ann. § 50-6-
204(g)(2). Moreover, a DOL specialist acts in the role of a mediator and cannot take
testimony. Tenn. Code Ann. § 50-6-236(f), (g), (j); McCall v. Nat’l Health Corp., 100
S.W.3d 209, 212 (Tenn. 2003). The DOL statutes do not give the parties the right to present
or cross-examine witnesses. The administrative appeal from the specialist’s decision is done
by an “informal conference.” Tenn. Code Ann. § 50-6-238(d)(2). Under the UAPA,
contested cases must be decided after a quasi-judicial type of hearing. Tenn. Code Ann. §
4-5-312; Mid-South Indoor, 798 S.W.2d at 539. The informal dispute resolution procedures
established by the DOL for its specialists do not provide for a contested case hearing as
required by the UAPA.

        Employer goes on to argue that the parties have constitutionally protected interests and
that the statutory process fails to afford them procedural due process. Even if we assume
(without deciding) that there are constitutionally protected interests involved here, this court
has previously rejected similar constitutional arguments with respect to the statutory
provisions regarding pre-judgment RFAs.

        In Tyson Foods v. Tennessee Department of Labor & Workforce Development, No.
M2010-02277-COA-R3-CV, 2011WL 4790980 (Tenn. Ct. App. Oct. 10, 2011), the employer
argued that “its due process rights were violated because there is not an adequate process for
review of the Request for Assistance order.” Id. at *1. The statutory procedures regarding
pre-judgment RFA’s allowed for a de novo judicial hearing of the DOL’s administrative
decision and, in the event of an erroneous payment of benefits, a full refund to the employer
through the second injury fund. Id. at *3 (citing Tenn. Code Ann. § 50-6-238(b)). Although
the de novo hearing could not occur until the employee reached maximum medical recovery
and exhausted the administrative review process, the court found no due process violation.
Id. at *4. The court cited McCall v. National Health Corp., 100 S.W.3d at 209, a case in
which our Supreme Court rejected a similar argument with respect to a previous workers’
compensation statutory scheme. Id. at 213. (“[A]ny due process argument fails because an
employer does, in fact, have recourse should the court [after the workers’ compensation trial]

                                              -6-
later determine that the claimant did not suffer a compensable injury.”). Furthermore, in
Randstad North America, L.P. v. Tennessee Department of Labor & Workplace
Development, 372 S.W.3d 98, 104 (Tenn. Ct. App. 2011), we again rejected a constitutional
challenge to the pre-judgment RFA procedure.

       We agree with Mr. Boling that, in the event that the post-settlement/post-judgment
administrative process fails to produce a resolution acceptable to both parties, the workers’
compensation statutes give an aggrieved party the right to initiate an action in the court with
workers’ compensation jurisdiction to enforce the settlement.2 Under Tenn. Code Ann. § 50-
6-204(b)(2), a provision enacted prior to subsection (g)(2), a court could award attorney fees
related to the enforcement of an employee’s right to post-judgment or post-settlement
medical care. Tennessee Code Annotated § 50-6-204(g)(2)(B) extended to DOL workers’
compensation specialists the authority to award attorney fees. The new provisions make the
RFA process permissive: an employer or employee “may request the assistance of a workers’
compensation specialist” to determine whether certain medical care is required by a
settlement or judgment. Tenn. Code Ann. § 50-6-204(g)(2)(B).

       In cases decided under other provisions of the workers’ compensation statutes, our
Supreme Court has determined that an administrative review program did not eliminate the
option of judicial review. See Kilgore v. NHC Healthcare, 134 S.W.3d 153, 158 (Tenn.
2004) (“[H]ad the legislature intended for recourse to the Commissioner’s utilization review
program to be the only means of appeal, thereby divesting the trial court of jurisdiction to
enforce its own judgment, it would have stated so in plain and ordinary language.”); McCall,
100 S.W.3d at 213 (“[W]e conclude that the legislature did not intend by enacting sections
50-6-236 and -238 [giving workers’ compensation specialists authority to commence
temporary benefits] to divest the trial courts of the authority to commence pre-trial temporary
workers’ compensation benefits.”). The same reasoning applies here. Because the workers’
compensation statutes do not expressly indicate otherwise, the workers’ compensation
specialist process does not do away with a party’s right to seek judicial relief. If a party
chooses to utilize the permissive administrative specialist process, that decision does not
preclude further judicial review.3


        2
         In this case, the parties reached a settlement after Mr. Boling filed suit in Knox County chancery
court. While it is not clear from the record whether the parties’ settlement was approved by the trial court
or only by the DOL, the settlement would, in either case, be subject to enforcement by the trial court. See
Tenn. Code Ann. § 50-6-206.
        3
        We recognize that, with respect to certain workers’ compensation settlement agreements approved
by the DOL, Tenn. Code Ann. § 50-6-206(c)(2) provides for appeal through the UAPA. Our case does not,
however, involve appeal of a settlement agreement; rather, this case involves post-settlement enforcement.
                                                                                              (continued...)

                                                    -7-
       As to the other rationale applied in Tyson, the availability of a refund in the event the
specialist erroneously awarded attorney fees, we likewise consider the present case
analogous. Employer argues that this case is distinguishable because the second injury fund
might not be available to reimburse Employer for erroneously paid attorney fees. Even if that
were the case, however, that distinction is not dispositive. In McCall, the Court rejected the
employer’s assertion that “since it would have no recourse to obtain any monies wrongfully
paid, allowing the trial court to initiate temporary benefits deprives [the employer] of its
property without a trial on the merits of the claim,” thereby violating the employer’s due
process rights. McCall, 100 S.W.3d at 213. The Supreme Court determined that the trial
court “can order the employee to reimburse any funds that were improperly paid to the
employee.” Id. Under this analysis, Employer’s due process argument in this case must fail
because a court can order Mr. Boling to reimburse attorney fees determined to have been paid
in error.

                                             C ONCLUSION

       Because we have determined that the trial court lacked subject matter jurisdiction to
hear this matter as a UAPA appeal, we reverse the trial court’s decision and reinstate the final
DOL administrative order. Costs of appeal are assessed against the appellee, and execution
may issue if necessary.




                                                              ______________________________
                                                                   ANDY D. BENNETT, JUDGE




        3
          (...continued)
Tennessee Code Annotated § 50-6-204(g)(2) specifically addresses post-settlement enforcement through the
RFA process. Subsection (g)(2)(D)(i) provides for de novo review by the original court for post-judgment
RFAs following a trial of the underlying workers’ compensation claim. While the statutory language is by
no means a model of clarity, we find nothing in subsection (g)(2)(D)(ii) to preclude a party from seeking
judicial review of a specialist’s decision in other post-settlement cases. Tenn. Code Ann. § 50-6-206(c)(2)
provides that “a settlement approved by the commissioner pursuant to this subsection (c) shall be entitled
to the same standing as a judgment of a court of record for purposes of § 50-6-230 and all other purposes.”

                                                   -8-
