J-A02030-15


NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

CAROLINE ROWE                                  IN THE SUPERIOR COURT OF
                                                     PENNSYLVANIA
                         Appellant

                    v.

CAIRN HOLDINGS, LLC, VANESSA
NENNI, ESQ. AND LAW OFFICE OF
VANESSA NENNI, PC

                         Appellee                   No. 1886 EDA 2014


                Appeal from the Order Entered June 9, 2014
              In the Court of Common Pleas of Lehigh County
                     Civil Division at No.: 2013-C-2967


BEFORE: PANELLA, J., LAZARUS, J., and WECHT, J.

MEMORANDUM BY WECHT, J.:                            FILED MARCH 09, 2015

      Caroline Rowe appeals the June 9, 2014 order that sustained

preliminary objections to Rowe’s civil complaint.   After review, we reverse

the trial court’s order and remand for further proceedings.

      On August 13, 2013, Rowe filed a civil complaint in Lehigh County. In

that complaint, Rowe alleged that, on September 6, 2011, at around 9:55

p.m., she fell while walking on the sidewalk in front of 622 Linden Street,

Bethlehem, Northampton County, Pennsylvania.           Cairn Holdings, LLC,

(“Cairn”), Vanessa Nenni, Esquire, and the Law Office of Vanessa Nenni, PC

(“Nenni defendants”) (collectively “Appellees”), are located at 622 Linden

Street. Rowe alleged that she fell due to a defective or unlevel sidewalk on

the premises and that Appellees were negligent in, inter alia, failing to
J-A02030-15



maintain the sidewalk. Rowe claimed that she injured her back, leg, and eye

in the fall.

       On September 24, 2013, the Lehigh County Sheriff filed a return of

service for each Appellee indicating that service was not made because

Appellees were not located in Lehigh County. However, Rowe asserts that

she did not receive the return until October 2013.        Affidavit of Kori

Crenshaw, Paralegal, Exh. B to Response of Plaintiff to Preliminary

Objections of Defendant, Cairn Holdings, LLC, 3/17/2014, at 1. Rowe claims

that she discovered the correct county in November 2013 and sent the

complaint to be served in Northampton County in December 2013.          Id.

Because the fee for service sent with the complaint was incorrect, the

complaint was re-sent for service in late December 2013 and again in

January 2014. Id. at 2.

       On December 11, 2013, Rowe filed a petition to reinstate her

complaint.     Another petition to reinstate was filed on January 15, 2014.

Appellees were served with the complaint on February 7, 2014 by the

Northampton County Sheriff.      The returns of service were docketed on

February 25, 2014.

       On February 25, 2014, the Nenni defendants filed preliminary

objections in which they asserted the failure to serve the complaint timely

and improper venue.      On February 26, 2014, Cairn also filed preliminary

objections which alleged improper service. Rowe filed a response. On June




                                    -2-
J-A02030-15



9, 2014,1 after argument, the trial court sustained Appellees’ preliminary

objections and struck Rowe’s complaint with prejudice.

       On June 24, 2014, Rowe filed a notice of appeal.        The trial court

ordered, and Rowe timely filed, a concise statement of errors complained of

on appeal pursuant to Pa.R.A.P. 1925(b). On July 29, 2014, the trial court

filed its Pa.R.A.P. 1925(a) opinion.

       Rowe raises one issue for our review:

       Did the trial court abuse its discretion or commit an error of law
       in finding that [Rowe] failed to make good faith efforts to serve
       [Appellees] where [Rowe] was actively attempting to serve
       [Appellees] and any delays by [Rowe] were only a matter of
       weeks?

Rowe’s Brief at 4.

       Our review of a challenge to a trial court’s decision to grant
       preliminary objections is guided by the following standard:

          [o]ur standard of review of an order of the trial court
          overruling or granting preliminary objections is to
          determine whether the trial court committed an error of
          law. When considering the appropriateness of a ruling on
          preliminary objections, the appellate court must apply the
          same standard as the trial court.

                                        *      *   *

       Haun v. Community Health Systems, Inc., 14 A.3d 120, 123
       (Pa. Super. 2011)



____________________________________________


1
     The order is dated June 6, 2014, but was docketed and notice was
mailed on June 9, 2014. Therefore, we refer to it as the June 9 order.



                                            -3-
J-A02030-15



Feingold v. Hendrzak, 15 A.3d 937, 941 (Pa. Super. 2011) (brackets in

original).

       Our rules dictate the time period within which service is to be made.

       (a) Original process shall be served within the Commonwealth
       within thirty days after the issuance of the writ or the filing of
       the complaint.

       (b)(1) If service within the Commonwealth is not made within
       the time prescribed by subdivision (a) of this rule or outside the
       Commonwealth within the time prescribed by Rule 404, the
       prothonotary upon praecipe and upon presentation of the
       original process, shall continue its validity by reissuing the writ
       or reinstating the complaint, by writing thereon “reissued” in the
       case of a writ or “reinstated” in the case of a complaint.

       (2) A writ may be reissued or a complaint reinstated at any time
       and any number of times. A new party defendant may be named
       in a reissued writ or a reinstated complaint.

       (3) A substituted writ may be issued or a substituted complaint
       filed upon praecipe stating that the former writ or complaint has
       been lost or destroyed.

       (4) A reissued, reinstated or substituted writ or complaint shall
       be served within the applicable time prescribed by subdivision
       (a) of this rule or by Rule 404 after reissuance, reinstatement or
       substitution.

Pa.R.C.P. 401 (note omitted).

       In Lamp v. Heyman, our Supreme Court discussed the time limit for

service. 366 A.2d 882 (Pa. 1976). The Court recognized that, as long as a

writ of summons or complaint was filed within the statute of limitations, the

rules permitted a plaintiff to “keep an action alive until service can be

made,” and that the time was limited by the doctrine of non pros. Id. at

888.   However, the Court also recognized that there was a potential for


                                      -4-
J-A02030-15



abuse “in a rule which permits a plaintiff to keep an action alive without

proper notice to a defendant merely by filing a praecipe for a writ of

summons and then having the writ reissued in a timely fashion without

attempting to effectuate service.”    Id.   Therefore, the Court announced a

new rule that “a writ of summons shall remain effective to commence an

action only if the plaintiff then refrains from a course of conduct which

serves to stall in its tracks the legal machinery he ha[s] just set in motion.”

Id. at 889.

      Since Lamp, we have stated that, when an action is commenced prior

to the running of the statute of limitations, but service does not take place

until after it has run, the plaintiff is required to make a good-faith attempt to

effectuate service. Ramsay v Pierre, 822 A.2d 85, 90 (Pa. Super. 2003).

Whether a good-faith effort has been made must be determined according to

the circumstance of the case. Neglect or mistake, in addition to bad faith or

an overt attempt to delay, is sufficient, under the circumstances of a case,

for a court to determine that service was improper. Id; see also McCreesh

v. City of Philadelphia, 888 A.2d 664, 670-71 (Pa. 2005) (holding that

rules and case law “allow[] for the continued validity of the writ despite non-

compliance with the rules so long as the defendant received actual notice

and was not prejudiced”).

      In determining whether a plaintiff acted in good faith, our standard of

review is as follows:




                                      -5-
J-A02030-15


      The trial court’s [determination] that [the appellant] made a
      good faith effort to accomplish service is a factual matter within
      its sound discretion.

      An abuse of discretion is not merely an error of judgment, but if
      in reaching a conclusion the law is overridden or misapplied, or
      the judgment exercised is manifestly unreasonable, or the result
      of partiality, prejudice, bias or ill-will, as shown by the evidence
      or the record, discretion is abused.

Englert v. Fazio Mech. Servs., Inc., 932 A.2d 122, 126 (Pa. Super. 2007)

(citations omitted).

      Rowe argues that she acted in good faith.        Rowe asserts that she

asked the Lehigh County Sheriff’s Office to serve the complaint when it was

filed in August 2013.    However, she did not learn that service was not

effectuated until October 2013, and the Sheriff’s Office did not advise Rowe

of the county in which Appellees were located. Rowe states that, after she

learned that Appellees were in Northampton County in November 2013, she

reinstated the complaint in December 2013.        Rowe also asserts that she

attempted to have the complaint served in Northampton County, but that

service was delayed when the Sheriff’s Office provided incorrect information

about the cost to serve the complaint, resulting in Rowe’s attorney having to

issue a new check before service could be completed. Rowe contends that

she continued to work to get the complaint served except for a two-month

period. Rowe argues that she was not required to reinstate the complaint

continuously and that the passage of more than thirty days between the

original filing and the reinstatement of the complaint was inconsequential.

Rowe’s Brief at 9-11.


                                     -6-
J-A02030-15



        Cairn argues that Rowe did not act with sufficient diligence to establish

a good-faith effort.    Cairn also asserts that Rowe did not provide actual

notice prior to service.     Cairn’s Brief at 12-18.     The Nenni defendants

maintain that Rowe should have known that they were located in

Northampton County because Rowe lives a block away from where Appellees

are located, which is in Northampton County. The Nenni defendants contend

that, because Rowe did not undertake an investigation to discover in which

county the Appellees must be served, Rowe did not act in good faith.

Further, the Nenni defendants argue that the six-month delay between filing

and service evidences Rowe’s lack of a good-faith effort.     Nenni Defendants’

Brief at 9-11.

        The trial court found that Rowe did not make reasonable, good-faith

efforts. The court focused upon the fact that Rowe did not follow up with the

Sheriff’s Office, despite the fact that the complaint was filed right before the

statute of limitations ran. T.C.O. at 4. The court also found it unreasonable

that Rowe learned that service was not completed on October 20, 2013, but

did not seek to reinstate the complaint until two months later in December

2013.     The trial court concluded that Rowe had not intentionally delayed

service, but that Rowe’s unintentional conduct caused a delay that amounted

to a lack of good-faith effort. Id. at 5.

        Our Supreme Court has provided guidance regarding the strictness

with which we must assess Rowe’s good-faith efforts.




                                       -7-
J-A02030-15


     In applying Lamp and its progeny, the Commonwealth and
     Superior Courts have formulated inconsistent rules, sometimes
     dismissing cases due to plaintiffs’ failure to comply strictly with
     the Rules of Civil Procedure and on other occasions reserving the
     drastic measure of dismissal for only those cases where the
     defendant has been prejudiced by plaintiff’s failure to comply
     with the rules. Compare Teamann v. Zafris, 811 A.2d 52 (Pa.
     Cmwlth. 2002) (equating “good faith” with strict compliance
     with the Rules of Civil Procedure); Green v. Vinglas, 635 A.2d
     1070, 1073 (Pa. Super. 1993) (same); Williams v.
     Southeastern Pennsylvania Transportation Authority, 585
     A.2d 583 (Pa. Cmwlth. 1991) (same); Feher v. Altman, 515
     A.2d 317, 319 (Pa. Super. 1986) (same); with Fulco v.
     Shaffer, 686 A.2d 1330 (refusing to dismiss claims based on
     failure to comply with rules where defendant received actual
     notice and was not prejudiced); Leidich v. Franklin, 575 A.2d
     914 (Pa. Super. 1990) (same); Hoeke v. Mercy Hospital of
     Pittsburgh, 386 A.2d 71 (Pa. Super. 1978) (same); Big
     Beaver Falls Area Sch. Dist. v. Big Beaver Falls Area Educ.
     Assoc., 492 A.2d 87 (Pa. Cmwlth. 1985) (same); but see
     Schriver v. Mazzioti, 638 A.2d at 226 (holding that Lamp
     requires compliance but allowing exceptions as in Leidich).

     Upon review of these cases, we conclude that the rigid
     compliance requirement of the Teamann line of cases is
     incompatible with the plain language of Rule 401, the spirit of
     Lamp, and the admonition of Rule 126 to construe liberally the
     rules of procedure so long as the deviation does not affect the
     substantial rights of the parties.    In Lamp, we sought to
     alleviate the hardships caused by plaintiffs who exploited the
     rules of civil procedure to make an end run around the statutes
     of limitations.

     Neither our cases nor our rules contemplate punishing a plaintiff
     for technical missteps where he has satisfied the purpose of the
     statute of limitations by supplying a defendant with actual
     notice. Therefore, we embrace the logic of the Leidich line of
     cases, which, applying Lamp, would dismiss only those claims
     where plaintiffs have demonstrated an intent to stall the judicial
     machinery or where plaintiffs’ failure to comply with the Rules of
     Civil Procedure has prejudiced defendant.20
        20
          Additionally, we note that there may be situations where
        actual notice may not be absolutely necessary so long as


                                    -8-
J-A02030-15


         prejudice did not result, but we need not delineate such an
         exception here because the issue is not before us.

McCreesh, 888 A.2d at 673-74 (2005) (citations modified).

      In Ramsey, supra, the plaintiff filed a complaint in January 2000.

822 A.2d at 87.     The plaintiff attempted service at the defendant’s last

known address, but was unsuccessful. About six weeks later, and after the

statute of limitations ran, the plaintiff discovered a new address for the

defendant and attempted service again.       However, the constable returned

service, noting that the defendant was “not found.”          In July 2000, the

plaintiff again sought an address for defendant, and, in August 2000, the

United States Postmaster provided the same address at which the plaintiff

had attempted service previously.      In September 2000, the court allowed

the plaintiff to provide alternate service by certified mail. In October 2000,

the plaintiff served the complaint by certified mail, and, in November 2000,

the plaintiff received a return receipt. Id. at 88.

      We held that the plaintiff had not attempted to prevent service or stall

the progress of the lawsuit.     Instead, the plaintiff repeatedly attempted

service during the period between filing and service. We focused upon the

fact that the plaintiff did “not sit idly or disregard his duty to ascertain [the

defendant’s] whereabouts after the complaint was returned without service.”

Id. at 91. Given the facts of the case and the plaintiff’s efforts, we held that

the plaintiff acted with good faith. Id. at 92.




                                      -9-
J-A02030-15



      Appellees rely upon Englert to argue that Rowe did not act in good

faith. In Englert, the plaintiff filed a writ of summons in September 2003.

The plaintiff gave the complaint to the Sheriff’s Department for service, but

provided an old address for the defendants. The defendants moved after the

accident that was the basis for the complaint but before the writ was filed.

The Sheriff’s Department filed a return that stated that service was not

effectuated and that listed the defendants’ new address.        Despite having

difficulties receiving mail because he had changed offices, the plaintiff’s

counsel did not check the on-line docket nor inquire with the Sheriff’s

Department to see if service had been completed.         Englert, 932 A.2d at

123. Six months later, in March 2004, the plaintiff received a letter from the

defendants’ insurance carrier asking whether the plaintiff intended to make a

claim.   Also in March 2004, plaintiff’s counsel finally received the Sheriff’s

return through the mail.     Id. at 124.      We concluded that the plaintiff’s

inaction amounted to neglect and an intent to stall the lawsuit. Id. at 127.

      Here, Rowe filed her complaint on August 13, 2013. The Sheriff filed

the return of service on September 24. However, Rowe claims that she did

not receive the return until October 2013.        Rowe discovered the correct

county in November 2013 and sent the complaint to be served in

Northampton County in December 2013.            However the fee to serve the

complaint was incorrect. Therefore, the complaint was re-sent for service in

late December 2013 and again in January 2014. Service was effectuated in

February 2014.

                                     - 10 -
J-A02030-15



        The instant case is similar to Ramsey. Rowe repeatedly attempted to

effectuate service during the period between filing and service. In Ramsey,

as here, there were gaps between her efforts. However, overall, Rowe did

not sit idly by when service had not been effectuated. Further, Englert is

distinguishable.    In Englert, the plaintiff waited approximately six months

for the return of service without making any inquiries or doing anything to

advance the legal machinery. Here, while approximately six months elapsed

between filing and service, Rowe continued throughout that time period to

make attempts to effectuate service. Therefore, we hold that the trial court

abused its discretion in finding that Rowe did not act in good faith and

sustaining Appellees’ preliminary objections, and we reverse the trial court’s

June 9, 2014 order.

        We note that the Nenni defendants raised the issue of improper venue

in their preliminary objections. The trial court did not rule specifically upon

that objection, instead dismissing Rowe’s complaint upon the basis of

improper service. Therefore, upon remand, the trial court shall address the

remaining preliminary objection.

        Order   reversed.      Remanded        with   instructions.   Jurisdiction

relinquished.

        Judge Lazarus joins the memorandum.

        Judge Panella did not participate in the consideration or decision of this

case.




                                      - 11 -
J-A02030-15


Judgment Entered.




Joseph D. Seletyn, Esq.
Prothonotary



Date: 3/9/2015




                          - 12 -
